[Apex]

Hi Bart:

It seems that you have been helping a lot of people out…..that’s a great act of kindness!!! :-) I have a question….If WMR says that your refund will be sent to you bank back 2/4/15……should you definitely get it on that date? I am curious because 2/4/15 is my date. The card I use sends my paycheck a day early so I was expecting to have it today. Should I be concerned at all? What would cause them to hold on to the tax refund, but release my paycheck a day early?

[BIGGBLOCK]

I filEd 1/22 & accepted same day! I have a DD 2/4! SBBT showed my money in their acct around 9am central time it has a disbursement date of 2/3 but my bank doesn’t show the deposit

[Jaz]

Was able to request my 2014 account transcript today, but not the Return. Hopefully this means progress. Really hoping to wake up to monies tomorrow! :-)
I don’t trust WMR because last year it was still on 1 bar when I had already received my refund.

[Anonymous]

@ConfusedLori , 20140701 = Tax year 2014, Week 7, Day 1 = Thursday. The prior two years, Day 2 = Friday. If your account transcripts are available and blank, they are still processing your return. You should see your return transcript within the next week or so with your new cycle date.

[Anonymous]

Like WillBeas said…that company makes $40 per costumer that has to have their refund routed thru SBBT. I’m sure that company makes millions off that fee alone during tax time. Bc I’m sure processing stuff on a computer…just pushing keys on a keyboard requires oh so much money that getting interest off that money is oh so needed. Must be using some high tech diamond encrusted keyboards over there. Lol

[BC]

@stillnothing:

I hate to say it but just keep dialing. It took 4 or 5 attempts for me to get through the high call volume stop yesterday then I had an hour wait time when I did get through. Be forewarned though, if you get through, all agents have been thoroughly briefed to not answer any questions about your specific return until 21 days have passed. I managed to get through 3 times over the lat weeks and had 2 agents that wouldn’t help at all (one was downright rude) and only 1 agent who would even look at my return and all she would tell me is that I didn’t have any offsets or owe any money and that my return wasn’t accepted until 1/30, even though hrb had sent me an acceptance notice on 1/21. Be prepared to be as polite and pleasant as possible and tell them you’re concerned about owing $$ even if you aren’t. Some other users here seem to have gotten more info from their calls so I think it’s luck of the draw.

[mom of 02]

I filed and was accepted the 28th. I can’t even try to verify my identity on the website. Just goes right to the technical problems after the page where I try to sign up. I don’t know if being able to order on the app means anything.

[Gingerle]

Filed and accepted late evening 1/29, nothing yet. I tried to refrain from checking trans, but failed. I locked myself though because I entered last years address first thinking it might not have my new one in the system yet….lol Oh well. Hoping for an update tommorow morning, as I’ve only ever saw updates on Wed and Sat mornings (for me anyway) in all my filing yrs.

[TouchDownSeahawks]

seems odd… but i noticed on WMR i happened to lose the Tax Topic 152.
Not sure as to WHEN i lost it cause im not checking it all the time, but im almost certain it was still there over the weekend.
Everything else… like the song, remains the same !

[Steve Nilsen]

Filed 1/31 accepted two hours later. NJ state accepted next day. Unable to log into transcripts. Last year I was part of the Philly hub club. For those who know what that was it sucked lol but I usually get a deposit before getting an update on WMR

[JD]

Hey Bart,

JD again. Can I assume I am under manual review (not the worst thing in the world, just trying to figure out what is going on lol)?

1/22 filed
1/22 accepted
WMR 1 bar
Lost the bars last week and refund amount last week on WMR
Refund amount back on WMR, no bars
Transcripts still show N/A

I guess… the waiting game continues!

[Charles]

How often is the transcripts updated. I have all but the 846 code

[ConfusedLori]

Hoping someone can help me out. I filed and was accepted on 1/29. This morning i had account transcripts show up but they say return not filed and all zeros. My previous three year codes were 20140701, 20130602, 20120602. Does anyone understand what this means or what i should hope happens? Thanks so much for any help!!!

[Anonymous]

Same here. Filed with TT on 1/29, was accepted within 2 hours on 1/29, still only one bar on WMR and no trans for 2014 online, clicked on last years and is popping up an error code, BUT was able to order the 2014 ones via irs2go but they are to be mailed. Id like to know whats going on too!

[WillBeas]

Im in Arizona and just got off the phone with a supervisor because the rep seems scared to answer my damn questions!! Lmao..all I ask was do you all update throughout the day. He mentioned at 9am. I went in like stop lying, ive had this card a yr with 100’s of achs, deposits, refunds etc…not taking a long time at all..some refunds only take a cpl hours and u know thts the hardest to get refunded back to ur card. Their lying in my opinion about not seeing it…they spent too much money advertising to get ur taxes deposit on the card to b subpar!! I swear AMERICA, only in America hahaha

[Anonymous]

@stillnothing You have to call right when they are grabbing their coffee at 7am. I called at 830 and finally got someone. They fill up fast so be early

[OHdove]

Filed 1/31, accepted 2/1. 1 bar on WMR, checked and can’t order transcripts yet.

[charity]

Billinpa you got a DDD for tonight???

[ty]

I’m starting to think more and more that our date will be 2/16 becuase that’s what the trannys are saying…. what your thoughts on this

[mom of 02]

I can order my transcripts from the irs2go app, but when I try on the irs website, it keeps saying “technical problems”. Anyone else have this? Unfortunately when ordering through the app, it says they will mail me the transcripts so I can’t view them.

[nanannana]

I would just to be on the safe side…all she wanted to do was mail me one. Not really much help, but hey that’s the IRS for you

[Anonymous]

@Gail, it could be because I don’t file using the 1040EZ. I work from home some days and travel to client’s sites sometimes so I claim home office and travel expenses. TT charges me for Federal returns so I’m assuming this is why they charge me for state as well.

[2013taxpayer]

@ty if they sent out a letter to us, yes, the 971 would be on our transcript.

I just saw somone named Rebecca who only had the 570 in the fb group (#Club570) I am in and hers updated today with an 846. But I guess her situation is diff from leslie ans Nikki because she said she had the 570 on her 2013 transcript since November. Her cycle date changed as well so looks like she will be getting her DD this Fri.

[jarrod]

And no money yet

[jarrod]

Ive had the payment processed not mailed message since jan. 25

[Anonymous]

Filed 28th accepted 29th with all my transcripts available and expecting a DDD tonite.

[stillnothing]

Everytime I try to call it say that they are unable to answer my call due to extremely high call volume. Any tips? I filed on 1/20, still nothing but one bar on WMR and I can’t even get on to check my transcripts because it says my address is wrong. I’m freaking out a little and worry that something is wrong. It has never taken this long before.

[alizze]

Would all of us that have that message need to call to verify our identity?

[Anonymous]

Never mind, mine is there. Bonus!! For once I am not the last one. I feel bad for everyone stressed but normally I am the last one to see anything. Thank God, this will help a little bit with my economic situation due to some weird heart disease I managed to contract last summer.

[ty]

2013….. so u are saying if we were getting a letter we would have for sure got the 9xx code right??

[nanannana]

Just got off the phone with them. I’m a 1/21er and they said they haven’t even processed it yet…I hate the irs

[NeedMyMoney]

Cycle Code 20150402, Return Accepted 01/20, Still only 1bar on WMR. Anybody else in this situation?
DOES ANYBODYYYYY KNOW HOW TO GET A HOLD OF A LIVE PERSON AT THE IRS? PHONE # PLEASE?

[Anonymous]

We all may as well start guessing what time they will begin showing up. My guess is 9 PM PST since checks tend to go out at midnight Eastern Time. It said the 4th, I intend to get upset if it isn’t there by midnight tomorrow. Anything before is a bonus.

[Bill]

I use bluebird. It still isn’t showing in SBBT though that’s the thing. Every year its their the day before my deposit and then on my DDD I get it in the morning.

[annie]

How do i check my transcriptS?

[Hawaii808]

What number are you all dialing to get a live person? I keep getting nothing but an automated response.

[quest]

No deposit and nothing pending according to amex, looks like I’m Def not getting it today as stated by IRS, seems about what right considering all that’s gone on this tax season, this is ridic

[nanannana]

Just spoke to them….they haven’t even processed it yet. Well, that’s the story I got at least.

[Anonymous]

Thank yo Teresa, Itll be there in the am no worries now :) thank you.

[Teresa]

I have Chase. DDD of Feb. 4. Still not in account, however last year it posted the morning of DDD (at 1am central time).

[Anonymous]

Bill do you use a regular bank?

[kelley2020]

Both myself and my sister filed and accepted 1/29 through TurboTax.

I’m still sitting at nothing on WMR and transcripts, but I believe we’re weekly processing.

She hasn’t gotten approved in WMR but transcripts show 846 code and cycle code of 20150502, so I’m guessing Friday DDD?

Oh and both returns have EIC and mine has education credits as well. :-)

[A8634]

Filed and Accepted State and Fed on 1/28, checked Iowa WMR this morning and have processed and approved date or 2/2/2015, says should receive refund within 14 days, I’m assuming it will be less!

[NebraskaWoman]

Ok every one I just got off the phone with the IRS, and my return is on hold due to a 1095-a for the marketplace insurance(which I canceled) so so now I have to wait to receive the letter them fax it in and wait 4 weeks.. Now I’m currently waiting to speak to someone from the marketplace smh this is a night mare.. So if you filed 1/20 and haven’t seen any progress I would call the IRS to make sure that it’s not a problem.

[deb]

The 846 code is next to where it says refund issued, last line of transcript

[Anonymous]

Well looks like Illinois is starting to accept state returns. When I check my status now, it says “Your current year’s return is not showing on our computer files. If you filed electronically, please allow up to 7 days from the date you transmitted your return for it to appear on our computer files. If you mailed your return, please allow up to ten weeks from the date you mailed your return for it to appear on our computer files.” Should I wait and give it a few more days to update possible to re-submit?

[Bill]

yeah I have had my fees taken out. this isn’t the first year I have used SBBT. every year I get it the day before and they disburse it so I have it on my refund date. Its getting irritating. they say it updates all the time during the day so im hoping something this afternoon

[Gail]

@Parker I filed through TT this year and both my federal and state were free.

[Anonymous]

I’m in PA, but I only file my Federal through TT. TT always charges me for PA state returns which doesn’t make sense because I can file them for free on PA’s revenue website and track it better.

[hardworkingmommyof2]

Quick question what is sbbt? I filed with turbo tax and I have a DDD of tomorrow set to go to a Rushcard and I’m wondering is this who I would contact to see if my deposit is here and waiting to be disbursed.

[Mike]

I got my transcript and at the bottom it said “Refund issued 2/23/2015.”. Is that the date I will get it by and if so can I get it sooner? IRS status still shows one bar for me at this moment.

[2013taxpayer]

Sorry…there would be NO* update

[Amandap]

I checked my transcript and I got a code 20150502 846 code refund sent and it says 02/23/2015 by the 20150502 code when do you think we should have our refund

[2013taxpayer]

panic*

[2013taxpayer]

First, I am thankful that I did not wake up to my transcript updated to a 971 on it. Second, no panick here because I knew there would be an update yesterday or today thanks to @whathappened. Third, I haven’t heard of anyone or many of the 897/570’er get the 971 on transcript.

I am still counting on getting an update Wed into Thurs or over the weekend. When it gets to next week and if still nothing then I will freak out haha. I really believe we are fine because we have not received a letter and we didn’t get a 971. Be thankful that we didn’t get the 971 update today is all I can say.

[WillBeas]

@bagel we dont need SBBT EMPLOYEES IN THE FORUM..HAHA, anyway tht business has made a profit of 39.something dollars from millions of taxpayers. In a matter of weeks, how is tht not greed if they are purposely holding deposits to gain interest. Im not saying they are, ijs!

[Anonymous]

We cannot process your transcript request. Please contact the Identity Protection Specialized Unit (IPSU) at 800-908-4490
what does this mean?

[regina]

I filed and accepted 01/30/2015 i have a transcript code 20150502 but where is the 864 code found

[Anonymous]

@elligirl90210, That’s exactly what I was thinking because I was able to see my blank transcript Friday morning. So I’ll just remain optimistic until this weekend. Now if I don’t get an updated transcript by then, I’ll start worrying.

[Casey.T]

When I filed my taxes I used my husbands DD information since I do not have a bank account, and we do not have a joint account yet. Has anyone ever done this, was it successful?

Thanks In Advance.

[ty]

Ya calling them is pointless…. just hope whathappened said is correct

[mandy]

My DDD is 2/4 on netspend. Does this mean it will be there on the 4th?

[Vic]

Did you have fees taken out ?

[Anonymous]

@Jenna yup, for both my husband and I… I was able to get in a few days ago (no transcript then), but, now it’s locked me out saying that they couldn’t verify my information? We did move so earlier this week when I tried I put our old address and it let me in. Then all of a sudden that address wasn’t right, I got excited thinking maybe they had updated it with the new info (and hopefully a transcript ;) ) but alas when I tried the new address it locked me out :(

[gngsatagrl]

nothing new here, its the same ole, same ole situation…..frustrated but waiting and hoping….

[Anonymous]

SBBT said that itll be at least 24 hours im keeping my fingers crossed for first thing AM. i have a checking account which my paychecks go to and they dont even have that pending for tomorrow so im going to stay positive lol. Thanks for your info :)

[lamoglinsgal]

That’s 3:00 EST

[unkwn519]

Dont worry, you probably arent under review, i have pretty much the same as you and still no progress.

When you enter your address for the transcripts, put your address like this 123 main.
Dont include the ‘st, or street or ave’
thats what I do and it always goes through but still no transcripts available for me

[lamoglinsgal]

Crossing fingers for Thursday!

Mine was accepted at 3:00 on Friday 1/30. Transcripts available as of last night. Cycle 20150502.

[Bagel]

@Dirk LOL, wow, you do know that SBBT is a BUSINESS that is required to make MONEY in order to stay in business, right? People like you boggle my mind. Seriously. Do you think people like to work for free?

[kygal]

Filed and Accepted 1/29 via TurboTax
Still no transcripts or update on wmr

I did go into my transcripts and check my cycle date for last year and it was 20140605. Not sure what that means for this year.

[Bill]

I have a deposit date for tomorrow SBBT still has not updated they normally send it to my bank on the 3rd. anyone know what times they update?

[Chino]

Hello all, I also just got 20150502 for a cycle. I filed the 29th, WMR hasn’t updated to show DDD but I was able to check my transcripts online and I was able to get my cycle (20150502) date from account transcript. Does this mean I will get my refund on Friday the 6th? I really hope so, need the money for car repairs bad.

[momofcollegekid]

I have a DDD of 2/4/15 as well. I used HRB efile, paid fees with refund, and use Ameriana Bank. I just called to check on pending deposits and nothing is showing for today or tomorrow. Bank said they at least have 1 day notice of ACH deposits so now looking to at least Thursday. I know your question was for Chase Bank and SBBT but thought I would give my info since we had same DDD and using a bank.

[Anonymous]

We cannot process your transcript request. Please contact the Identity Protection Specialized Unit (IPSU) at 800-908-4490
what does this mean?
thats what it tells me when i request my transcript

[Author]

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