How to Talk to a Human at IRS

Fastest Way to talk to a Human at the IRS

This is one of the fastest ways to talk to a human at the IRS:

Dial (800) 829-0582 ext. 652

In the beginning DO NOT select Option #1 for refund. But then which button should you push to get a real person? The fastest way to talk to a human at the IRS after you select your language is to press Option #2, then Option #1, then Option #4 and finally Option #2.

Here are the detailed steps to speak to a HUMAN at the IRS:

  1. Select Language
  2. Press #2 – Personal Income Tax
  3. Press #1 – Forms, Tax History
  4. Press #4 – All Other Questions
  5. Make yourself a drink and sit on hold

Or, call the IRS: 1-800-829-1040 hours 7 AM – 7 PM local time Monday-Friday.  When calling the IRS do NOT choose the first option re: “Refund”, or it will send you to an automated phone line. So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for “personal income tax” instead.Then press 1 for “form, tax history, or payment”.Then press 3 “for all other questions.”Then press 2 “for all other questions.”
– When it asks you to enter your SSN or EIN to access your account information, don’t enter anything.
– After it asks twice, you will get another menu.
Then press 2 for personal or individual tax questions.

talk to a human at the IRS

IRS Phone Number

IRS Speak to a HUMAN
(M-F, 7 a.m. – 7 p.m. local)
1-800-829-0582 ext. 652
IRS Check Refund Phone Number 1-800-829-1040
IRS Identity Theft – Identity Protection Specialized Unit (IPSU) – ID Verify 1-800-908-4490
1-800-830-5084 – ID Verify
Other IRS numbers 1-800-829-0582 ext 312 – Reference Code 1541
1-800-829-0582 ext 633 – Amended Returns
1-866-682-7451 ext 568 – 1095A/8962 Form Reconciliation
1-866-682-7451 ext 733 – Bank couldn’t process your direct deposit  CP53A
1-866-682-7451 ext 569 – Advance Payments of PTC Letter 5596
1-888-841-4648 – e-Help desk
1-800-829-0922 – CP05 Hotline
1-866-897-0177 – Exams
1-866-897-3315 – Delinquent Refund Hold CP63
IRS TeleTax Topics and Refund Status (24/7) 1-800-829-4477
Do you owe prior years taxes to the IRS? Delinquent tax payers will receive IRS notice that provides a specific number to call for their tax account info.
IRS Automated Underreporter Program 1-800-829-3009
IRS Order Transcript Phone Number 1-800-908-9946 or 1-800-829-3676
IRS Treasury Offsets (Child Support, Student Loans, Non-tax Debt) 1-800-304-3107
IRS Levy Program 1-800-829-7650 or 1-800-829-3903
Taxpayer Advocate Service (TAS) 1-877-777-4778
Request an Appointment at a Taxpayer Assistance Center (TAC) 1-844-545-5640
Call your Local Tax Advocate Find Local Tax Advocate Phone Number
Order an IRS Return Transcript or Account Transcript IRS Transcript
Your Taxpayer Rights! Your Rights!
Where’s My Refund IRS Where’s My Refund? (WMR)
TurboTax Refund Status

Turbo Tax Phone Number

Customer Service 1-877-908-7228
Visa Card Support 1-866-543-9160
H&R Block Refund Status

H&R Block Phone Number

Customer Service 1-800-472-5625
Emerald Card Customer Service 1-888-687-4722

TPG Phone Number

bank used by TurboTax if you opted to have fees withdrawn from refund

 Customer Service 877-908-7228

TaxAct Phone Number

Customer Service 1-319-373-3600
Republic Bank

Republic Bank Phone Number

bank used by Tax Slayer if you opted to have fees withdrawn from refund

Customer Service (866) 581-1040
Liberty Tax

Liberty Tax

Customer Service 1-800-966-0868
State Refund Taxes

State Contacts

Check State Refund Status State Income Tax Refund Sites

Other Banks and Prepaid Cards  – Click Here

Other Resources

Ask Other Users for Phone Numbers in our Live Discussion

Where’s My Refund Live Discussion

IRS Refund Cycle Charts

The official IRS refund cycle charts have been eliminated and replaced with an IRS Information Guidelines for the Tax Preparation Community publication.

IRS 2018 Refund Cycle Chart

Other Resources

To report mistreatment by an IRS Employee or if you are aware of fraud, waste, mismanagement, and abuse in the IRS programs and operations, report it to the TIGTA

IRS Transaction Code and Error Search

Search CP and Letter Notices

POST YOUR ACTUAL TAX REFUND EXPERIENCE HERE: This is a “user to user” site and the primary mode of support is peer-to-peer, meaning users helping other users. Admin and moderators are not always present or may not be right, or have answers to questions. Users become more informed when they are here often to read and comment. We call them Top Contributors. We are not a group of experts, merely individuals who have learned more than we ever wanted to know about the tax refund process.

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What Others Are Saying:

Select Year to Search Comments:

  1. Not Today

    Filed my return Feb 3rd, accepted electronically. Have called IRS 5 times and still no return. They keep saying it’s “under review” and that the dep’t supposedly handling reviews has been emailed. I haven’t been able to get ANY reasons or resolutions. They’re 60 days past due on the “we’re reviewing your case letter,” still no answers. I’m now filling out papers through my congressman and senator. My congressman has a page titled, “Do you feel you’re being treated unfairly by a govt agency?”—and SPECIFICALLY has a page for IRS problems. So that’s my next step. They’re apparently all mentally challenged at the IRS. I’m past sick & tired of waiting with NO ONE ABLE TO GIVE A REASON WHY MY RETURN IS BEING “REVIEWED.”

  2. t8k me 2 jail if i dont pay wont pay me tho

    @t8k me 2 jail if i dont pay wont pay me tho:
    sent me a letter I never got it gotta go down and verify myself
    this sucks but the lady that help me was kind and very helpful
    today at 1045am at the 652 ext

  3. t8k me 2 jail if i dont pay wont pay me tho

    filed my taxes @ jan 28th 2019 still no refund
    wheres my refund says the same thing since
    still being processed..

  4. Sabrina 78

    So the TA that I had was useless, she had me fax her my Amendment return and she did nothing with it. I spoke to her 4/10 and she told me I should have something on or before the 25th. I checked the 25th nothing, I’ve been calling her no answer. So this morning i called the manager he looked into and she never put my return in. So I had to resubmit it and send it to him. I’m praying he does what he says he will do. I filed on January 25 and accepted on January 28. This Tax year has been really stressful.

  5. Tasha

    This information its value,awesome thank you.
    I did have problem with my taxes I been trying to contact IRS.
    i didn’t have any luck the answer maching keep telling me call later
    i did almost everything to be able to talk to real person but not luck until I got on this amazing web site I was able to fix my problem.
    thank you great JOB.

  6. eric529
    • Tax Preparer:
    • Tax Preparer:
    • Fees:
      From Refund
    • State:
    • Filing Date:
    • Date Accepted:
    • Bank or Prepaid:
    • Earned Income Tax Credit (EITC), Child Tax Credit, Additional Child Tax Credit, W2
    • Injured Spouse

    Please let me have an 846 code please

  7. Ms429

    Ok I was not able to pull up my 2018 taxes on the wmr but my 2017 amended came up, please understand that i filed both at same time and yes i had to do a id verify which i went into the office to do a week ago , so i decided to call this morning and was told that the id department is reviewing my taxes and it can take up to 45 days ,. ooooommmgoodness …heeeellllp but i was able to order both transcripts through the mail .

  8. eric529
    • Tax Preparer:
    • Tax Preparer:
    • Fees:
      From Refund
    • State:
    • Filing Date:
    • Date Accepted:
    • Bank or Prepaid:
    • Earned Income Tax Credit (EITC), Child Tax Credit, Additional Child Tax Credit, W2
    • Injured Spouse

    So I broke decided to call got my phone fax thing working said 4 to seven min wait lmao let’s see how long it really is

  9. Jay

    you are really awesome , I was trying to contact from the past 3 months but couldn’t. with this guide i was able to contact them in 4 hours.

  10. Amy Spence
    • Tax Preparer:
    • Fees:
    • State:
    • Filing Date:
    • Date Accepted:
    • Bank or Prepaid:
      Turbo Tax Advance Card
    • WMR Bars:
      No Bars-PATH Act Message
    • Date Approved:
    • WMR Date:
    • Direct Deposit Date:
    • Earned Income Tax Credit (EITC), Child Tax Credit, Additional Child Tax Credit, Education Credit (8863), W2
    • Weekly

    @SCR: they process them before the 15 just won’t release funds before then

  11. SCR

    just checked my account online at IRS.Gov. says my return hasn’t been processed yet. Guess that’s right because I have EIC and Child Tax Credits. They say they won’t process those returns until February 15th.

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