How to Talk to a Human at IRS

Fastest Way to talk to a Human at the IRS

This is one of the fastest ways to talk to a human at the IRS.  Here are the detailed steps to speak to HUMAN at the IRS:

  1. Dial (800) 829-0582
  2. DO NOT selection Option #1 for English.
  3. Wait until the automated voice finishes talking.
  4. When asked, enter extension 652.
  5. Make yourself a drink and sit on hold.
talk to a human at the IRS

IRS Phone Number

IRS Speak to a HUMAN
(M-F, 7 a.m. – 7 p.m. local)
1-800-829-0582 ext. 652
IRS Check Refund Phone Number 1-800-829-1040
1-800-829-1954
IRS Identity Theft – Identity Protection Specialized Unit (IPSU) – ID Verify 1-800-908-4490
1-800-830-5084 – ID Verify
Other IRS numbers 1-800-829-0582 ext 312 – Reference Code 1541
1-800-829-0582 ext 633 – Amended Returns
1-866-682-7451 ext 568 – 1095A/8962 Form Reconciliation
1-866-682-7451 ext 733 – Bank couldn’t process your direct deposit  CP53A
1-866-682-7451 ext 569 – Advance Payments of PTC Letter 5596
1-888-841-4648 – e-Help desk
1-800-829-0922 – CP05 Hotline
1-866-897-0177 – Exams
1-866-897-3315 – Delinquent Refund Hold CP63
IRS TeleTax Topics and Refund Status (24/7) 1-800-829-4477
Do you owe prior years taxes to the IRS? Delinquent tax payers will receive IRS notice that provides a specific number to call for their tax account info.
IRS Automated Underreporter Program 1-800-829-3009
IRS Order Transcript Phone Number 1-800-908-9946 or 1-800-829-3676
IRS Treasury Offsets (Child Support, Student Loans, Non-tax Debt) 1-800-304-3107
IRS Levy Program 1-800-829-7650 or 1-800-829-3903
Taxpayer Advocate Service (TAS) 1-877-777-4778
Request an Appointment at a Taxpayer Assistance Center (TAC) 1-844-545-5640
Call your Local Tax Advocate Find Local Tax Advocate Phone Number
Order an IRS Return Transcript or Account Transcript IRS Transcript
Your Taxpayer Rights! Your Rights!
Where’s My Refund IRS Where’s My Refund? (WMR)
TurboTax Refund Status

Turbo Tax Phone Number

Customer Service 1-877-908-7228
1-800-446-8848
1-800-797-4625
Visa Card Support 1-866-543-9160
H&R Block Refund Status

H&R Block Phone Number

Customer Service 1-800-472-5625
Emerald Card Customer Service 1-888-687-4722
SBTBG

TPG Phone Number

formerly (SBBT SANTA BARBARA BANK & TRUST)
bank used by TurboTax if you opted to have fees withdrawn from refund

 Customer Service 877-908-7228
800-901-6663
TaxAct

TaxAct Phone Number

Customer Service 1-319-373-3600
Republic Bank

Republic Bank Phone Number

bank used by Tax Slayer if you opted to have fees withdrawn from refund

Customer Service (866) 581-1040
Liberty Tax

Liberty Tax

Customer Service 1-800-966-0868
State Refund Taxes

State Contacts

Check State Refund Status State Income Tax Refund Sites

Other Banks and Prepaid Cards  – Click Here

Other Resources

Ask Other Users for Phone Numbers in our Live Discussion

Where’s My Refund Live Discussion

IRS Refund Cycle Charts

The official IRS refund cycle charts have been eliminated and replaced with an IRS Information Guidelines for the Tax Preparation Community publication.

IRS 2020 Refund Cycle Chart

Other Resources

To report mistreatment by an IRS Employee or if you are aware of fraud, waste, mismanagement, and abuse in the IRS programs and operations, report it to the TIGTA

IRS Transaction Code and Error Search

Search CP and Letter Notices

POST YOUR ACTUAL TAX REFUND EXPERIENCE HERE: This is a “user to user” site and the primary mode of support is peer-to-peer, meaning users helping other users. Admin and moderators are not always present or may not be right, or have answers to questions. Users become more informed when they are here often to read and comment. We call them Top Contributors. We are not a group of experts, merely individuals who have learned more than we ever wanted to know about the tax refund process.

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Comments are moderated according to our comment policy. If your comment is moderated, it may appear shortly, it might not. They are auto-moderated (nothing personal) or removed manually for other reasons. It is not personal or always something you implicitly said. If you are moderated, read How We Moderate Comments (HWMC) before getting upset. If you think comments are being moderated in error or have any questions email IGMR Admin. Comments about how or why comments have been moderated could be removed and considered off-topic.

What Others Are Saying:

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  1. tt

    at this point i dont have a mind. i had FREETAXUSAdo my taxes .no auto correct on address so now its says still being process will send mailing date,,,
    its been saying that since march 13 .i dont know what to do since my stimulus cant be mailed also i did it electronically.

    Reply
    1
  2. Libby

    @Tojeia Smith: It’s almost the same with me the only difference is that you actually spoke to someone at republic bank. My eip was deposited on April 15 ive called RB several times and was placed on hold for over an hour. Still no check tho.

    Reply
  3. Jobarnes

    @Tbaby Collins: No on the IRS site it said MetaBank has mine, but IRS told me Republic Bank received it, and then when I talked to Republic Bank they said they haven’t received it. So I’m on hold with IRS again to see what the hell is going on…

    Reply
  4. Jobarnes

    : No on the IRS site it said MetaBank has mine, but IRS told me Republic Bank received it, and then when I talked to Republic Bank they said they haven’t received it. So I’m on hold with IRS again to see what the hell is going on…

    Reply
  5. Gemineye♢Beauty
    • Tax Preparer:
      TurboTax
    • Fees:
      Free
    • State:
      Ga
    • Filing Date:
      Jan-29
    • Date Accepted:
      Jan-29
    • Bank or Prepaid:
      Turbo Tax Debit Card (RAL)
    • WMR Bars:
      3rd Bar
    • Date Approved:
      Feb-22
    • WMR Date:
      Feb-26
    • Direct Deposit Date:
      Feb-25
    • Earned Income Tax Credit (EITC), Child Tax Credit, Additional Child Tax Credit, W2
    • TT 152, Daily

    Anyone know the answer to this….??

    My sister has a son on SSI, he is 4. She drives for uber eats/doordash. She has not filed taxes for 2018 or 2019. She entered her payment info to receive stimulus for non filers. She received $1200 instead of $1700 for her dependent. Any reasons to why? Anyone know a phone number to a stimulus hotline for her to call?

    Reply
  6. Sheila_33
    • Tax Preparer:
      freetaxUSA
    • Fees:
      Free
    • State:
      Florida
    • Filing Date:
      Jan-6
    • Date Accepted:
      Jan-13
    • Bank or Prepaid:
      Bluebird
    • Date Approved:
      Feb-22
    • Direct Deposit Date:
      Feb-24
    • Earned Income Tax Credit (EITC), Additional Child Tax Credit, Schedule C
    • TT 152, Weekly

    @Grumpy: if its not showing up in your account, then it most likely will come as a check.

    Reply
  7. Grumpy

    I send my stimulus check to my direct deposit on PayPal IRS said it was direct-deposited into my PayPal April 30th but yet PayPal is saying its not there what can I do

    Reply
  8. Grumpy

    IRS said they direct deposited my stimulus check on April 30th but yet I ain’t got nothing can anybody help or tell me anyting

    Reply
  9. Tojeia Smith

    My stimulus check was deposited on april 15 to republic bank and I still haven’t received my check in the mail when I call the republic bank number it says they haven’t received my eip

    Reply
  10. Marg

    My dd for m stimulas was april 30 to m chime card …its may 1st no deposit yet …anyone else

    Reply
  11. Givememycoins30
    • Tax Preparer:
      TurboTax
    • Tax Preparer:
      Other
    • Fees:
      From Refund
    • State:
      Maryland
    • Filing Date:
      Jan-30
    • Date Accepted:
      Jan-30
    • Bank or Prepaid:
      Bbvb
    • WMR Bars:
      What Bars?
    • WMR Bars:
      No Bars-PATH Act Message
    • Earned Income Tax Credit (EITC), Child Tax Credit, Education Credit (8863), W2

    @Givememycoins30: I have been trying to find this answer out for so long because they sent my stimulus to my closed bank account but the bank said nothing came in and if it did they sent it back to them… they should have had the site running for so we could change or update bank info before they sent the stimulus money. This was ass backwards

    Reply
  12. Dave Bates

    I haven’t received a refund yet from federal and it hasn’t went to my child support like the site said and I haven’t received a state refund nor have I got a my stimulus check that the site says was deposited on April 15th

    Reply
  13. Regina lee

    If I filed a return and I haven’t in a while did not have to will they still have my new information what I just filed it says still processing since the 1 of April I have new bank and address on there

    Reply
  14. Givememycoins30
    • Tax Preparer:
      TurboTax
    • Tax Preparer:
      Other
    • Fees:
      From Refund
    • State:
      Maryland
    • Filing Date:
      Jan-30
    • Date Accepted:
      Jan-30
    • Bank or Prepaid:
      Bbvb
    • WMR Bars:
      What Bars?
    • WMR Bars:
      No Bars-PATH Act Message
    • Earned Income Tax Credit (EITC), Child Tax Credit, Education Credit (8863), W2

    So since we cant speak with any at the irs how do we let them know if we closed our bank account before this stimulus situation?

    Reply
  15. Sheila_33
    • Tax Preparer:
      freetaxUSA
    • Fees:
      Free
    • State:
      Florida
    • Filing Date:
      Jan-6
    • Date Accepted:
      Jan-13
    • Bank or Prepaid:
      Bluebird
    • Date Approved:
      Feb-22
    • Direct Deposit Date:
      Feb-24
    • Earned Income Tax Credit (EITC), Additional Child Tax Credit, Schedule C
    • TT 152, Weekly

    @J Ellis: unemployment would not keep you from being eligible for the stimulus payment.

    Reply
  16. J Ellis

    I’ve been mostly unemployed since October, 2019. I filed my taxes and would like to be eligible for the Stimulus Check, however, my tax return does NOT reflect my current unemployment status. I don’t know how to even speak with anyone about my eligibility. I would appreciate feedback.

    Reply
  17. Candi Need to know

    I was wondering if I would get my Stimulus on my emerald card since I filed taxes for2018, and that’s where I got my refund. But I have went back on my social security disability, since then. So I wondered how I would get my Stimulus payment.

    Reply
  18. Sheila_33
    • Tax Preparer:
      freetaxUSA
    • Fees:
      Free
    • State:
      Florida
    • Filing Date:
      Jan-6
    • Date Accepted:
      Jan-13
    • Bank or Prepaid:
      Bluebird
    • Date Approved:
      Feb-22
    • Direct Deposit Date:
      Feb-24
    • Earned Income Tax Credit (EITC), Additional Child Tax Credit, Schedule C
    • TT 152, Weekly

    @creativelyblsd: call the national advocate line and request a supervisor. Tell them what has happened and that you no longer want an advocate. There are good advocates and there are bad and unfortunately it sounds like you got a bad one.

    Reply
  19. creativelyblsd
    • Tax Preparer:
      TurboTax
    • Fees:
      Free
    • State:
      Georgia
    • Filing Date:
      Feb-9
    • Date Accepted:
      Feb-9
    • WMR Bars:
      1st Bar
    • Earned Income Tax Credit (EITC), Child Tax Credit, 1099, W2

    Hello, this is a pretty long ramble/question.
    I did my refund February 9,2020. I waited until March 2nd to call the IRS to find out why I haven’t received my taxes and was told it was under a wage verification because they didn’t receive my wage income from the job and that they won’t be investigating my case until after 3/16 and it can take up to 45 days from 3/16 before I hear anything. I spoke to some of my coworkers who said they also didn’t receive their taxes and informed them of what I was told by the IRS, based on the information my supervisor contacted the lady in charge of handling payroll, taxes, etc and she informed my supervisor that she been sent the information in and that she resent it to the IRS as requested. On 3/5 I contacted the IRS again to find out if there was any updates and all I was told was that they’re still doing investigation, so I decided to call the advocate and after nearly 2 hours on hold I finally got a representative who told me the information from my job was received on 3/3 but that a taxpayer advocate can not assist me until after 3/9. On 3/11 I called the IRS again to find out why my refund haven’t been released (by this point only one of my coworkers received their refund) the representative looked into it and gave me the same “it’s going to be investigated after 3/16 and can take up to 45 possibly 60 days” I informed her that I didn’t get why since the information needed has been received and asked her to explain the holdup which of course she couldn’t do. I then hung-up and called the taxpayer advocate line and again was on hold for 2 hours, when I finally got a hold of a representative I explained my situation to her and she looked into it and saw that the wage verification was there but my taxes is on hold but she don’t see why. She then looked into the eitc and child tax credit to see if there was something wrong with those and saw it wasn’t anything wrong and went ahead and processed my case and told me that I would hear from the person handling my case 3/16. March 16 came and went I received no phone call, no voicemail, I checked my call log and didn’t see any unknown number, 3/17, 3/18 same thing No call, voicemail, NOTHING. On 3/18 I called the IRS again and was told they can not assist me because there’s a taxpayer advocate on my case, I informed her that I did call for a taxpayer advocate but I never heard from anyone so I’m surprised there’s someone on my case, I asked her for the taxpayer advocate name and number and she provided it to me. Although it was after hours I called the number and left a voicemail, I then called 3/19 got no answer so I left another voicemail, same thing for 3/20. On 3/21 I receive a letter in the mail from the tax advocate claiming that a request was sent to IRS requesting my refund be released and that she’ll contact me again by April 6, 2020. Mind you this is the same person that was suppose to have contacted me on March 16 and never did and never answers her phone or return calls and I’m expected to believe that 3 weeks from March 16, 2020 she’s going to do her job and call me. The letter then goes on to say that my case should be resolved by May 15, 2020 which is the same amount of time it would take without a taxpayer advocate. The only reason I asked for a taxpayer advocate is because the information online makes it seem like they help resolve the IRS issue faster but that’s a LIE, plus I was not made aware that having a taxpayer advocate I can’t contact the IRS directly to find out anything about my refund and I can’t get a hold of the tax advocate on my case. The IRS tax advocate number isn’t handling live calls, and as of now my refund is still in processing with code 152. I know there are people that have waited longer then I have for their refund but I really want to get this tax advocate off my case because I don’t believe she sent anything into the IRS requesting my refund be released, I don’t think she’s doing anything on my case except holding it up. So do anyone know how to remove a taxpayer advocate off taxes? I mean if I have to wait 60 days then I at least want to be able to speak to the IRS myself.

    Reply
    1
  20. [email protected]
    • Tax Preparer:
      TurboTax
    • Fees:
      In Advance
    • State:
      South Carolina
    • Filing Date:
      Jan-19
    • Date Accepted:
      Jan-29
    • Bank or Prepaid:
      SFCU
    • WMR Bars:
      1st Bar
    • Date Approved:
      Feb-22
    • WMR Date:
      Feb-27
    • Earned Income Tax Credit (EITC), Child Tax Credit, Additional Child Tax Credit, W2
    • TT 152, Weekly

    Just got off the phone with the IRS and the lady said there was no 846 on transcripts and she was looking at them in real time just codes.
    570
    971
    I was going over the transcripts that came in the mail and telling her the codes and explained the situation and asked if she could pull the transcript up and look, wonder if she actually pulled a real time transcript up and was being honest, I was just looking to see if there was an 846 code lol

    Reply
  21. PIRATE99

    called number above

    filed 2-15 and accepted they answered in 1 minute

    they know nothing

    still being processed

    Reply
  22. Anthonybip

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    Reply
  23. Bex in Cali

    So, even if we don’t get an 846 should we at least get an update with a code showing why? Fingers crossed that doesn’t happen… But at least you’d know…?

    Reply
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