[Vic]

SBBT Has till 12 to send it out my friends SBBT Account didn’t show it sent till 6 in the afternoon and he had his deposit around 4 am I wouldn’t worry it will be there also it didn’t show they had it till around 2. His ddd was 1/30

[Anonymous]

Return was accepted on 1/30/15 at 12:00pm. Still showing 3 out of 4 transcript options as “N/A”. I wonder why mine seems to be taking longer to show up?

[Just Me]

ok good to hear. I’ve never had issues in the past with WMR not updating this long so making me nervous. I’ve checked and re-checked my tax forms like 80000 times to make sure I didnt mess up. LOL

[NebraskaWoman]

18008291040.. wait to you hear the option about your tax history or payments.. Then pick the option that states you callin in to inquire about the amount

[NikiB]

@Misty – Let me know what happens! I am in literally the same position, same bank, same everything! Post when you get yours!

[NikiB]

@Misty – Let me know what happens! I am in literally the same position, same back, same everything! Post when you get yours!

[Lilly]

Filed 1/20
Accepted 1/20
DDD/2/4
Used tt
Showing up at sbbt
But not on card

[Anonymous]

We cannot process your transcript request. Please contact the Identity Protection Specialized Unit (IPSU) at 800-908-4490

what does this mean?

[Anonymous]

what does this mean
“We cannot process your transcript request. Please contact the Identity Protection Specialized Unit (IPSU) at 800-908-4490”

[Bella]

hardworkingmommyof2
Quick question what is sbbt? I filed with turbo tax and I have a DDD of tomorrow set to go to a Rushcard and I’m wondering is this who I would contact to see if my deposit is here and waiting to be disbursed.

——————————————————————————————-

This is Santa Barbara Bank & Trust. That is who Turbo Tax uses to take fees out when you opt to have your filing fees deducted directly from your refund. Their website is: https://cisc.sbtpg.com/

I just checked my status and it says they have received all or part of my refund and Bank has forwarded all or part of your income tax refund from the IRS to your financial institution on 02/03/2015, per the IRS refund delivery date.

This is probably the last time that I will use them, my fees ended up being $112.01 and I qualified for the free file but was too anxious to wait for it to become available. My refund ended up coming late anyway compared to the 01/12 that I was accepted. So next time I will save myself the money and just free file a week or two later.

[Gingerle]

@justme mine said the same last yr when it wasnt quite done processing. Just the April 15th date. I think it updated a day or 2 later.

[BartD]

Apex tomorrow you should get it but sometimes takes an extra day

[linda espada]

Ok I was accepted on the 14th as part of the test batch…accepted on the 20th and received my federal refund in 6 days just like last year. But I’m concerned about the st ate refund. I’m self employed and I got a message saying it has completed processing abd you will receive correspondence from us in ten days… Does that mean something is wrong? My income isn’t much and it’s the same as last year. I haven’t received anything and it’s over ten days.. Has anyone gotten this message and still received their refund? Should I be worried?

[stillnothing]

So I was able to get on to get my transcripts but it show no refund transcripts for 2014, only wage transcripts that say no return filed. I’m still trying the number but does that mean they haven’t ever gotten my refund yet?

I’m a single mom and honestly I NEED that money……sooner rather than later.

[Anonymous]

MiMi, make sure you’re entering your address the same way it’s listed on your tax return. I had the same problem last year because I started using my PO box on my tax return for the first time. I literally had to list it the same way it was listed on my return in order to get in. Also, try to view them as “guest” instead of creating an account.

[Just Me]

I filed and got accepted on 1/20. WMR still is on accepted. I finally pulled the transcripts earlier this morning and saw it had a cycle 20150502 but under that it has a date of
April 15, 2015 and remittance amount of 0.00. I didnt see any codes or additional info in the rest of the transcripts, just the info I submitted? I wish I would have screen capped it. Its on my home computer on the screen but I’m stuck at work. lol

[Missk]

20150502 This was my code so when am I going to get my refund it says issue date 02/23/2015

[Anonymous]

Mine is showing on SBBT. Called Netspend and they said that they’ll post it as soon as they receive the funds. I guess I’ll have to wait till tomorrow to get the funds.

[Apex]

Hi Bart:

It seems that you have been helping a lot of people out…..that’s a great act of kindness!!! :-) I have a question….If WMR says that your refund will be sent to you bank back 2/4/15……should you definitely get it on that date? I am curious because 2/4/15 is my date. The card I use sends my paycheck a day early so I was expecting to have it today. Should I be concerned at all? What would cause them to hold on to the tax refund, but release my paycheck a day early?

[BIGGBLOCK]

I filEd 1/22 & accepted same day! I have a DD 2/4! SBBT showed my money in their acct around 9am central time it has a disbursement date of 2/3 but my bank doesn’t show the deposit

[Jaz]

Was able to request my 2014 account transcript today, but not the Return. Hopefully this means progress. Really hoping to wake up to monies tomorrow! :-)
I don’t trust WMR because last year it was still on 1 bar when I had already received my refund.

[Anonymous]

@ConfusedLori , 20140701 = Tax year 2014, Week 7, Day 1 = Thursday. The prior two years, Day 2 = Friday. If your account transcripts are available and blank, they are still processing your return. You should see your return transcript within the next week or so with your new cycle date.

[Anonymous]

Like WillBeas said…that company makes $40 per costumer that has to have their refund routed thru SBBT. I’m sure that company makes millions off that fee alone during tax time. Bc I’m sure processing stuff on a computer…just pushing keys on a keyboard requires oh so much money that getting interest off that money is oh so needed. Must be using some high tech diamond encrusted keyboards over there. Lol

[BC]

@stillnothing:

I hate to say it but just keep dialing. It took 4 or 5 attempts for me to get through the high call volume stop yesterday then I had an hour wait time when I did get through. Be forewarned though, if you get through, all agents have been thoroughly briefed to not answer any questions about your specific return until 21 days have passed. I managed to get through 3 times over the lat weeks and had 2 agents that wouldn’t help at all (one was downright rude) and only 1 agent who would even look at my return and all she would tell me is that I didn’t have any offsets or owe any money and that my return wasn’t accepted until 1/30, even though hrb had sent me an acceptance notice on 1/21. Be prepared to be as polite and pleasant as possible and tell them you’re concerned about owing $$ even if you aren’t. Some other users here seem to have gotten more info from their calls so I think it’s luck of the draw.

[mom of 02]

I filed and was accepted the 28th. I can’t even try to verify my identity on the website. Just goes right to the technical problems after the page where I try to sign up. I don’t know if being able to order on the app means anything.

[Gingerle]

Filed and accepted late evening 1/29, nothing yet. I tried to refrain from checking trans, but failed. I locked myself though because I entered last years address first thinking it might not have my new one in the system yet….lol Oh well. Hoping for an update tommorow morning, as I’ve only ever saw updates on Wed and Sat mornings (for me anyway) in all my filing yrs.

[TouchDownSeahawks]

seems odd… but i noticed on WMR i happened to lose the Tax Topic 152.
Not sure as to WHEN i lost it cause im not checking it all the time, but im almost certain it was still there over the weekend.
Everything else… like the song, remains the same !

[Steve Nilsen]

Filed 1/31 accepted two hours later. NJ state accepted next day. Unable to log into transcripts. Last year I was part of the Philly hub club. For those who know what that was it sucked lol but I usually get a deposit before getting an update on WMR

[JD]

Hey Bart,

JD again. Can I assume I am under manual review (not the worst thing in the world, just trying to figure out what is going on lol)?

1/22 filed
1/22 accepted
WMR 1 bar
Lost the bars last week and refund amount last week on WMR
Refund amount back on WMR, no bars
Transcripts still show N/A

I guess… the waiting game continues!

[Charles]

How often is the transcripts updated. I have all but the 846 code

[ConfusedLori]

Hoping someone can help me out. I filed and was accepted on 1/29. This morning i had account transcripts show up but they say return not filed and all zeros. My previous three year codes were 20140701, 20130602, 20120602. Does anyone understand what this means or what i should hope happens? Thanks so much for any help!!!

[Anonymous]

Same here. Filed with TT on 1/29, was accepted within 2 hours on 1/29, still only one bar on WMR and no trans for 2014 online, clicked on last years and is popping up an error code, BUT was able to order the 2014 ones via irs2go but they are to be mailed. Id like to know whats going on too!

[WillBeas]

Im in Arizona and just got off the phone with a supervisor because the rep seems scared to answer my damn questions!! Lmao..all I ask was do you all update throughout the day. He mentioned at 9am. I went in like stop lying, ive had this card a yr with 100’s of achs, deposits, refunds etc…not taking a long time at all..some refunds only take a cpl hours and u know thts the hardest to get refunded back to ur card. Their lying in my opinion about not seeing it…they spent too much money advertising to get ur taxes deposit on the card to b subpar!! I swear AMERICA, only in America hahaha

[Anonymous]

@stillnothing You have to call right when they are grabbing their coffee at 7am. I called at 830 and finally got someone. They fill up fast so be early

[OHdove]

Filed 1/31, accepted 2/1. 1 bar on WMR, checked and can’t order transcripts yet.

[charity]

Billinpa you got a DDD for tonight???

[ty]

I’m starting to think more and more that our date will be 2/16 becuase that’s what the trannys are saying…. what your thoughts on this

[mom of 02]

I can order my transcripts from the irs2go app, but when I try on the irs website, it keeps saying “technical problems”. Anyone else have this? Unfortunately when ordering through the app, it says they will mail me the transcripts so I can’t view them.

[nanannana]

I would just to be on the safe side…all she wanted to do was mail me one. Not really much help, but hey that’s the IRS for you

[Anonymous]

@Gail, it could be because I don’t file using the 1040EZ. I work from home some days and travel to client’s sites sometimes so I claim home office and travel expenses. TT charges me for Federal returns so I’m assuming this is why they charge me for state as well.

[2013taxpayer]

@ty if they sent out a letter to us, yes, the 971 would be on our transcript.

I just saw somone named Rebecca who only had the 570 in the fb group (#Club570) I am in and hers updated today with an 846. But I guess her situation is diff from leslie ans Nikki because she said she had the 570 on her 2013 transcript since November. Her cycle date changed as well so looks like she will be getting her DD this Fri.

[jarrod]

And no money yet

[jarrod]

Ive had the payment processed not mailed message since jan. 25

[Anonymous]

Filed 28th accepted 29th with all my transcripts available and expecting a DDD tonite.

[stillnothing]

Everytime I try to call it say that they are unable to answer my call due to extremely high call volume. Any tips? I filed on 1/20, still nothing but one bar on WMR and I can’t even get on to check my transcripts because it says my address is wrong. I’m freaking out a little and worry that something is wrong. It has never taken this long before.

[alizze]

Would all of us that have that message need to call to verify our identity?

[Anonymous]

Never mind, mine is there. Bonus!! For once I am not the last one. I feel bad for everyone stressed but normally I am the last one to see anything. Thank God, this will help a little bit with my economic situation due to some weird heart disease I managed to contract last summer.

[ty]

2013….. so u are saying if we were getting a letter we would have for sure got the 9xx code right??

[nanannana]

Just got off the phone with them. I’m a 1/21er and they said they haven’t even processed it yet…I hate the irs

[NeedMyMoney]

Cycle Code 20150402, Return Accepted 01/20, Still only 1bar on WMR. Anybody else in this situation?
DOES ANYBODYYYYY KNOW HOW TO GET A HOLD OF A LIVE PERSON AT THE IRS? PHONE # PLEASE?

[Anonymous]

We all may as well start guessing what time they will begin showing up. My guess is 9 PM PST since checks tend to go out at midnight Eastern Time. It said the 4th, I intend to get upset if it isn’t there by midnight tomorrow. Anything before is a bonus.

[Bill]

I use bluebird. It still isn’t showing in SBBT though that’s the thing. Every year its their the day before my deposit and then on my DDD I get it in the morning.

[annie]

How do i check my transcriptS?

[Hawaii808]

What number are you all dialing to get a live person? I keep getting nothing but an automated response.

[quest]

No deposit and nothing pending according to amex, looks like I’m Def not getting it today as stated by IRS, seems about what right considering all that’s gone on this tax season, this is ridic

[nanannana]

Just spoke to them….they haven’t even processed it yet. Well, that’s the story I got at least.

[Anonymous]

Thank yo Teresa, Itll be there in the am no worries now :) thank you.

[Teresa]

I have Chase. DDD of Feb. 4. Still not in account, however last year it posted the morning of DDD (at 1am central time).

[Anonymous]

Bill do you use a regular bank?

[kelley2020]

Both myself and my sister filed and accepted 1/29 through TurboTax.

I’m still sitting at nothing on WMR and transcripts, but I believe we’re weekly processing.

She hasn’t gotten approved in WMR but transcripts show 846 code and cycle code of 20150502, so I’m guessing Friday DDD?

Oh and both returns have EIC and mine has education credits as well. :-)

[A8634]

Filed and Accepted State and Fed on 1/28, checked Iowa WMR this morning and have processed and approved date or 2/2/2015, says should receive refund within 14 days, I’m assuming it will be less!

[NebraskaWoman]

Ok every one I just got off the phone with the IRS, and my return is on hold due to a 1095-a for the marketplace insurance(which I canceled) so so now I have to wait to receive the letter them fax it in and wait 4 weeks.. Now I’m currently waiting to speak to someone from the marketplace smh this is a night mare.. So if you filed 1/20 and haven’t seen any progress I would call the IRS to make sure that it’s not a problem.

[deb]

The 846 code is next to where it says refund issued, last line of transcript

[Anonymous]

Well looks like Illinois is starting to accept state returns. When I check my status now, it says “Your current year’s return is not showing on our computer files. If you filed electronically, please allow up to 7 days from the date you transmitted your return for it to appear on our computer files. If you mailed your return, please allow up to ten weeks from the date you mailed your return for it to appear on our computer files.” Should I wait and give it a few more days to update possible to re-submit?

[Bill]

yeah I have had my fees taken out. this isn’t the first year I have used SBBT. every year I get it the day before and they disburse it so I have it on my refund date. Its getting irritating. they say it updates all the time during the day so im hoping something this afternoon

[Gail]

@Parker I filed through TT this year and both my federal and state were free.

[Anonymous]

I’m in PA, but I only file my Federal through TT. TT always charges me for PA state returns which doesn’t make sense because I can file them for free on PA’s revenue website and track it better.

[hardworkingmommyof2]

Quick question what is sbbt? I filed with turbo tax and I have a DDD of tomorrow set to go to a Rushcard and I’m wondering is this who I would contact to see if my deposit is here and waiting to be disbursed.

[Mike]

I got my transcript and at the bottom it said “Refund issued 2/23/2015.”. Is that the date I will get it by and if so can I get it sooner? IRS status still shows one bar for me at this moment.

[2013taxpayer]

Sorry…there would be NO* update

[Amandap]

I checked my transcript and I got a code 20150502 846 code refund sent and it says 02/23/2015 by the 20150502 code when do you think we should have our refund

[2013taxpayer]

panic*

[2013taxpayer]

First, I am thankful that I did not wake up to my transcript updated to a 971 on it. Second, no panick here because I knew there would be an update yesterday or today thanks to @whathappened. Third, I haven’t heard of anyone or many of the 897/570’er get the 971 on transcript.

I am still counting on getting an update Wed into Thurs or over the weekend. When it gets to next week and if still nothing then I will freak out haha. I really believe we are fine because we have not received a letter and we didn’t get a 971. Be thankful that we didn’t get the 971 update today is all I can say.

[WillBeas]

@bagel we dont need SBBT EMPLOYEES IN THE FORUM..HAHA, anyway tht business has made a profit of 39.something dollars from millions of taxpayers. In a matter of weeks, how is tht not greed if they are purposely holding deposits to gain interest. Im not saying they are, ijs!

[Anonymous]

We cannot process your transcript request. Please contact the Identity Protection Specialized Unit (IPSU) at 800-908-4490
what does this mean?

[Author]

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