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irina i would call there is an issue with ur tax return and possible offset
justasking u should get it within 3 weeks i hope everything goes better for u
kayla u should get it next Wednesday congrats
zach anytime but mostly fridays and and yes it can make dailies in to weekly
dianam it will change as a return is being worked on and yes i would call because the date is changing so there might be a chance that ur hold won’t be removed on the 23
crispy means ur getting a letter and it will be sent out no later than 3/30
tamara they are reviewing your return and verifying what u put on there is accurate
juan TA if they do there job can make it go faster but it usually takes about 5 weeks
getting impatient they may or may not request proof from you. if they don’t then u should be done within 2 more weeks unless they want proof of ur marriage and son then ur looking at another 6 weeks
jojo1129 well for one u need to speak to an agent and i would go to idverify.irs.gov to see if u are frozen for id verification i would also try checking your transcripts online as well… at this point there is an issue with ur return and u need to find out what
lin no it means u will get it next week
anne thats a good thing i looks like things are starting to move on your return you should see a refund in 2 weeks if your not under review if that helps
De5670The bank rejected my refund on 2-13 because of mismatched name. I got a cp53a notice dated 3-9 it stated the reason why my refund was rejected and it also stated it would take 8 to 10 weeks before I get my check. Well I finally got tired of not getting any answers from the IRS so I call for TA on 3-5. So, the TA called me on 3-9 she told me what the actual hold up was the IRS is holding my refund because of the education credit I claimed. She had me to fax over my 1098T statement that shows how much tution I paid. And, she had me to fax over my disconnection notice for my utilities to show my hardship. So, I faxed everything over to her on 3-10 she received it the same day. My question is now that I have a TA how much longer its going to take before I get my check? This is all to stressful.
linkalso filed 3/12 , accepted 3/13 , still processing…. its always really slow for me every year :(
PhilipYou guys are like my support group thanks for responding. I just checked and my letter is a cp05 as well. I want answers not to wait. But oh well.
AnonymousNo real updates on transcripts today… only that I can finally log in with my new address, but all are still unavailable to order :( So frustrating!
AnonymousStill waiting since 1/24 – had to iv/ did this on 2/10 but they did not finish it up and when I called today said it was only verified on 3/03 — so six weeks from then is their answer – so no you are not alone – but yes call them – I don’t care what they say about calling – that is their job to answer your concerns – what can they do – put us to the back of the line – we are already there.
IrinaBart: Filed 1/20.. my transcripts were updated on 2/28 with codes 570, 810,811. Then next week got 971 as well – notice issued (with the date 3/23).. since that time NOTHING (two weeks and counting). Didn’t get any notice, have no idea what’s in it:((
Any thoughts, please? Thank you!IrinaFiled 1/20.. my transcripts were updated on 2/28 with codes 570, 810,811. Then next week got 971 as well – notice issued.. since that time NOTHING (two weeks and counting). Didn’t get any notice, have no idea what’s in it:((
tonyaI tried to get a transcript today…. said I couldn’t get one, to call the identity theft line…. guess I won’t be getting my return any time soon. How frustrating
justaskingInfo typo my ta called 3/11
justaskingBart: I filed 1/20 and was under review called a ta and I had to amend my return so my ta called 3/4 and told me that my amended return was approved and I should receive my return in 2 weeks. My transcripts updated on 3/16 with codes 971 and 977 so I called today the ta hotline and was told that my amended return was Adjusted on 3/18 I also had code 570 date 3/9 but she also said it was lifted my question is do you think I will get a DDD soon since it was adjusted? Me and my two kids really need it to move into a place my ex was abusive and we was in a shelter until he left my home but when I came back home he took everything including the pictures on the wall can u enlighten me please and thanks
dcartUpdate: finally, after acceptance on 1/22. 846 on 3/20. No notice no letters just the freeze codes. I called irs directly. Had to go thru verify I’d. Had to mention no military experience no unemployment and no bankruptcy. They got really involved. But after talking nicely to the agents and finally asking for a supervisor. Calling to ask what dept had the hold on my refund. I have the release code now I figured about a week longer I should have my package. Good luck all.
V HartCongrats @Tanya V.. I did not get my codes at all.. It’s still a 570 for me…UGH so frustrating. I did get my state taxes and I received all of them because this is a non-community state…so I’m hoping for the same as far as federal and wish this would just hurry up.
Tanya V@Mellisa
Yes, all three codes (270, 846, 846) came today. I’ve been at a standstill with the 570 since beginning of Feb.@Gayle
I have no idea. I think the date is when we should have it by?m wileyYes,the same thing happening..People who mailed it in is getting it quicker. Supposedly, there was a “fraud” attack on electronic claims, whether you used Turbo tax or another Tax program.They are stating that they are performing “more” steps to confirm that the person receiving the refund is definitely the tax payer and noone else. WHo knows the truth though. I filed end January and still waiting…..
susanI’ve been waiting since January 29th. I called about two weeks ago. Was told I don’t need to do anything. They are processing manually. It will probably be the first part of April. So much for filing early!
AnonymousTanya, I got the same thing on mine, but the last update on the page is this:
290 Additional tax assessed 20151105 04-06-2015 $0.00And there is no 846 Refund issued at this time. Did both of those codes, 290 and 846 come for you at the same time, or were they different days? Thanks!
PhilipThanks for the responses everyone. I’m gonna call Monday since that will be 62 days for me and no change.
Anonymousthe wait continues!!! thank you Affordable Care Act for F**KING up my tax refund!!!!
Accepted 2/6..waited and waited and waited. Received a letter from the IRS Dated March 03, 2015. (which i didnt received until March 12).
Guess what they wanted? My 1095-A Healthcare Exchange form, the people over at Covered California have got to be some least knowledgable people in healthcare out there. For weeks that told me i would not receive this form (1095) and the morning after i filed, it was at home waiting for me in the mail.
Long story short, Brian hats off to you getting your form through VIA FAX. i tried about 25 times at work and every single one came back. I said screw it, and sent it back to the IRS VIA CERTIFIED MAIL. Shows the letter was received March 16, 2015…..the wait continues……
Finally, after filing and being accepted on the 22nd of January and stating that I was sent a letter to ID verify on March 4th, (never received) faxing all info over 2 times, I received this message on today….
Your refund has been forwarded to your financial institution. Please allow 2 business days for the refund to post to your account. If you have not received your refund within this time, please contact your bank. If you have not received your refund after 30 business days, please call us at 855-307-3893 during regular business hours Monday through Thursday, 8:00 A.M. to 4:20 P.M and Friday, 9:00 A.M. to 4:20 P.M.
Its about DAMN time…
Shi@Brianda Moore
@bonnybleu83
@DE5670
@ReginaGood Morning,
UPDATE**
I dropped off my paperwork to the IRS building this morning instead of faxing it in that way I know that they received the information. I will update again once I hear from my TA
March 20, 2015 at 11:56 am in reply to: Anyone stuck on "Your refund is still being processed" #4110513AnonymousE-filed on 1/20/15. Accepted right away. No bars, ever. 20150404 date. Not sure what that means. Got a TA. She had me send my pay stubs in. She said she sent everything to them. Still no bars. W2’s and paystubs match. Talked to TA again – boy was she mad I called her again, not on my “scheduled” date – and she said the delay is “Social Security has not sent my payroll & withholding information to the IRS yet.” At first she said they didn’t match, and then she said they did. What?! Never had a problem with refund before. Filed on the first day because I need it – gotta move from my current place! Tax Transcript shows only two of my employers, so far. TA says she is scheduled to call me on 3/25/15. How can I be kept in limbo with nothing happening on my return/refund and nothing I can do about it for all this time? My TA doesn’t even want to talk to me? I certainly did nothing wrong and my income is my income and obviously correct. The withholding verification? Not really my fault, and I’m sure it’s correct, too. Help? Anything I can do at all? This worries me night and day.
KaylaBart
I now have an 846 code finally after 2 months with cycle code 20151105 when do you think I should get my refund?Gayle@tanyav
I have the same date as you do for my refund issue date. Do you know if that’s when they will physically send the check or is it possible they’ll send it before?@mosstrap oh I know!! Now let’s just wait and see if we get an actual dd. I am very skeptical of anything until I see it.
Jan 29th, still waiting myself
Same boat. Filed 1/28. Got a review letter Feb 6th. No updates since. Just living the dream
ZachHow does the cp53a influence transcripts updating? I know some people are daily and some are weekly. Does this mean I will only see updates to transcripts on Fridays, or since they are just sending a paper check, can it be any time?
Im about at the end of my rope with these people- this is ridiculous.
Tanya VMovement on my account – YAY
CODE EXPLANATION OF TRANSACTION CYCLE DATE AMOUNT
150 Tax return filed 20150505 02-23-2015 $54.00
70211-428-92608-5
806 W-2 or 1099 withholding 04-15-2015 -$HIDDEN
766 Credit to your account 04-15-2015 -$HIDDEN
768 Earned income credit 04-15-2015 -$HIDDEN
570 Additional account action pending 02-23-2015 $0.00
290 Additional tax assessed 20151105 04-06-2015 $0.00
49254-472-05091-5
846 Refund issued 04-06-2015 $HIDDEN
846 Refund issued 04-06-2015 $HIDDENFingers’ crossed I actually get those two refunds – just something would be great :) Hope everyone else who filed the end of January gets some good news this morning too! No update on WMR.
Tanya V@ashley
It is! I don’t live in a community property state either. I wasn’t given any explanation, just that I could file a claim to have the IS dept of the state recheck our return. I’m hoping they can give me something. We both made income last year – I made way more than him, since I worked the full year vs him working around half year.robSo i got the whole still processing thing showimg w no wmr bars gone still shows topic 152 my filing status plus my ammount. I also got the identity letter in. The mail to call or go to web site which i coukdnt acesss but i finally got through tuesday with irs verified my identity and was told i woukd receive. My refund in a week so tuesday coming up will be a week. Fingers crossed and praying . please pray for me
mosstrapSame here Mrs. Nicki!!!! I have an 571 followed by an 846 code for 04-06-2015.. It’s been a long two months…Wwwhhheeeeewww
DIANAMHey Bart. I have a question.I filed on 1/20 and was accepted the same day. I idverified myself on 2/24. 3 days later my account transcript updated from all zeros to 150 806 570. I know the 570 is a refund hold which I am assuming is from the idverify. Anyway I talked to an irs rep last thursday on 3/12 and she told me that the hold is scheduled to be automatically released on monday 3/23 and then I should get my ddd. Then the next day on friday 3/13 the as of date changed from 3/16 to 3/30. Now one week later which is today 3/20 my as of date changed again from 3/30 to 4/6. Now I know the as of date don’t mean anything, but do you have any idea as to why my as of date would change 2 weeks in a row. Usually it changes every 2 weeks. And should I call back even though the lady told me that the hold is scheduled to be released on 3/23. Thanks in advance.
**UPDATE** checked this morning FINALLY 846 on transcripts!!!!!!!!! this has been the longest tax season ever
ashley@Tanya V
That is really scary! My husband made all of the income this year, and 3k of the return went towards my student loans, we don’t live in a cps so I have been assuming we would get back some if not all of the return. I REALLY hope this doesn’t happen, was there an explanation given at all as to why they took all of it? Did you both make income this year?
kysonBars Disappeared filed and accepted March 8th
Leo GI filed on Feb 28. Received my Fed refund on March 11. We received the letter saying our State of Louisiana return is under review and will take 90 days. In my opinion this is a ploy by the state to use my money for free for 90 days because they have mismanaged the budget. Oil and Gas taxes are falling way short of their planned input to the budget. Therefore they are scamming the citizens to offset their lack of planning. I will demand interest on the use of my money for 90 days. E-filing is supposed to take 21 days. On the 21st day they send me the letter. Plus, the postmark on the envelope is March 16, but the letter is dated March 19, thereby gaining an extra 3 days for the state since the letter states 90 days from the date of the letter.
I am not standing for it.
Anyone want to file a class action suit is welcomed to join me. E-mail address is [email protected]. If I get a few more I will start a website. We will quickly find an attorney to take on this cause for us. They think it is sheep versus wolves. But it mongoose verses the cobra.Yup, you’re totally not alone. Still waiting as well. Accepted 1/21 with a cp05 letter telling me to sit back and wait. Meh.
candacdI’m still waiting. Accepted January 20th, got a letter saying my return is under review. I called the irs today to see if there was any progress and she said it’s still waiting to be reviewed. April 9th is the end of my sixty days so there’s no telling when I’ll get it.
crissyI have a code 971 issue sent 3302015. what does this mean?
Tamara JeffersonHello,
I’m really worried. I recieved a CP05 letter today. I contacted my tax preparer and he stated alot of people have been getting this letter because of the Turbo Tax breach. I’m not sure about this… It says I don’t need to do anything but what are they doing??
January still waiting tooYoure not the only one
Tanya V@ALJ
Not sure. I called to ask about it, and the rep couldn’t tell me why. I explained our situation so she put in a claim for the actual IS dept of our state to re-check our return. I thought I’d at least get my portion back.. isn’t that the point of filing IS?! I hope your wait isn’t too much longer.@Carmelia
Looks like your IS is still processing – that’s what the 570 code means. All the other codes are normal. The processing date and the cycle code don’t really mean much when you file IS (at least from what information I can find) but generally those are the dates you should expect your refund to be done. Right now you’re waiting for a 971 (if you mailed in your IS form) or an 846 (refund issued) code. I think there is another one for what portion your offset will be.. but I don’t recall what that one is. Check you transcript online mid-late morning on Fridays, as that’s when it appears that our transcripts are updated.
@Chris
I have no idea – hopefully someone else here has some knowledge of that issue?
@Brook
What codes are on your transcript? They mean something, but it’s not always the same as what another person’s means, even with the same codes. They can give you an idea of what’s going on.AnonymousBart, I wrote before to you weeks ago. My summary: filed on 1/10, bars disappeared on 2/2. ID verify on 2/9. 5 weeks after 3/5 received a 4664c that my tax is under review. Immediately I proceed to obtain a TA I sent earnings w2 paystub and my economical hardship letter. She called me confirmed that received docs and will call me next 3/31. 4664c says review will take 60 days but with TA I think that time will shorten to 3-4 weeks. What is your opinion about TAs help or not to shortens the time? I sent my w2 and paystub from my employer the refund corresponds to me and my family. How many weeks would take it? Thanks
CarmeliaSomeone please tell me what all this means??!!!
PROCESSING DATE Mar. 16, 2015
TRANSACTIONS
CODE EXPLANATION OF TRANSACTION CYCLE DATE AMOUNT
150 Tax return filed 20150805 03-16-2015 $0.00
70209-454-92713-5
806 W-2 or 1099 withholding 04-15-2015 -$hidden
766 Credit to your account 04-15-2015 -$hidden
766 Credit to your account 04-15-2015 -$hidden
768 Earned income credit 04-15-2015 -$hidden
570 Additional account action pending 03-16-2015 $0.00
This Product Contains Sensitive Taxpayer DataCarmelia15, 2015
PROCESSING DATE Mar. 16, 2015
TRANSACTIONS
CODE EXPLANATION OF TRANSACTION CYCLE DATE AMOUNT
150 Tax return filed 20150805 03-16-2015 $0.00
70209-454-92713-5
806 W-2 or 1099 withholding 04-15-2015 – *hidden
766 Credit to your account 04-15-2015 -*hidden
766 Credit to your account 04-15-2015 -*hidden
768 Earned income credit 04-15-2015 -*hidden
570 Additional account action pending 03-16-2015 $0.00
This Product Contains Sensitive Taxpayer Data
can someone please tell me what all this means????ALJMy story
So we efiled with Jackson Hewitt – accepted same day 1/28/2015. Went home realized all income was not accounted for so we had to amend return(which I had to mail in). We had a DDD of 2/11/15 but I was shocked (nice word) to find out that all of our refund would be sent to my husband’s student loans. So instead of just filing an amended return (which caused us to owe money back to the IRS) I also had to file the injured spouse.
I am being patient but it has been 8 weeks since we Efiled and 5 weeks since the IRS in California received my Injured spouse claim and amended return. I called the other day and I was told that it would take 12 – 16 weeks (LOL) before all of my paperwork is processed but I called back and a different representative told me 6 – 8 weeks. We will see who is telling the truth but I am praying that we will see a paper check in 3 weeks.
I live in Ohio – not a community property state so hoping that they only keep his “portion” to pay back on his loans.
Tanya, why did they keep some of the return if the loans are you husbands?
PhilipAlright so who else filed/ was accepted in January and is still waiting. I got s letter not too long ago that told me to do nothing but wait. I’m starting to wonder if I’m the only early filer left. Was anyone else told to just wait? And if so have you heard anything or gotten anywhere?
Tanya VBummer :(
I received a letter today that even with the IS filed, that they will be taking the entire state refund towards my husband’s student debt. I was so excited last week when it updated online and said we were going to be issued our entire amount, because I spoke with the state at the beginning of the month and they said it was taking longer because we filed IS and that they were processing how much, if any, to take out for his debt. :/ I guess that’s just under $3K less that we have to pay back now, but I wouldn’t have paid someone $300 to file for me if all my refunds would be taken anyway. Praying for good news tomorrow – and for all of you!Shi@Brianda Moore
@bonnybleu83
@DE5670
@ReginaSo I spoke with my TA today and she stated that the reason why my funds are on hold is because they need wage verification from my current employer because they are a private owned company. So therefore, I have to fax over my wage verification W2 form and file a corrected tax return because I received my unemployment tax return after I filed. I am going to personally go to the IRS building tomorrow that way I have no discrepancies and I can attempt to get this handled and my money in my possession a hell of a lot faster. Espcecially with tomorrow being Friday I do not want to wait until Monday to hear anything new.
Anonymouswalmart money card rejected my refund on feb 11th. received the letter dated 3/2 that it”ll be 8/10 weeks and ill have a check in the mail. I feel like my return will never come. Ive never had an issue with my taxes. This year has been a nightmare!
EmilyGot a letter now stating I have to fax or mail in the numbers from the 1095-A for the marketplace. I am so angry as this is their screw up and now it is going to take another 6-8 weeks for me to get my refund.
AnonymousI’m having issues as well today. Keep getting “Internal Server Error” Never had this problem before.
AnonymousThis is to help with Diana’s information. I know a few of us had issues with the Fax number on our records. To figure out the correct fax number you will need your File Location Code (FLC) which are the first two numbers in your DLN (14 digit number on your 12C letter) Match up you FLC with the location and then you have your accurate fax number! Here is the link to explain this http://www.irs.gov/pub/irs-utl/6209-section4-2012.pdf Thank you @Diana!!
gettingimpatientHello Bart,
I filed on 1/20 and had a ddd of 2/11 that came and went with no deposit, on 2/12 I got the 1121 code on WMR. My transcripts had the following codes… 766,768,846,841. I did call the offset line and my spouse had an offset so I thought maybe that was what was delaying my refund however I didn’t have any other codes after the 841. I sent in an injured spouse form and it was updated as received on my transcript last Thursday with a date of 03-03-2015. Do you have any insight on when I might see my refund? I have called the IRS a few times but they just tell me I am in review. This is also the first year filing with married and with my son.
Thanks!!
De5670@bonnybleu 83
Well I was a sign to advocate on 3-5, but my advocate didn’t call me until 3-9. I faxed over everything she needed on 3-10. Now when I spoked to her on yesterday to see if she received everything she told me yes she said if she needed anything else she would let me know. So, I apparently if the advocate doesn’t need anything else the next step would be getting our money. But, she did tell me after faxing all my information it would only take a week to put my money back into the system. From what I heard the taxpayer advocate has 30 days to get your money, so your advocate will give you a date to when he or she will be calling you back like my advocate told me she will call me back on or before 3-30. What I have also noticed is those people who tax returns get pulled for ever reason those are the ones who will see the updates and also those who direct deposit was rejected because of wrong account number. Other people like us I have notice their advocate will let them know their mail date. Now some people have said that the transcript will update for us but not WMR. So, I don’t know how true.
jojo1129Hi Bart, here’s my story…I won a large sum in the lottery last year…overpaid estimated tax…I am expecting a sizable refund….had no other income…nothing in collections or offset….My Federal & state accepted 2/20…received State refund on 3/7….I can access Transcripts, but there is absolutely nothing on it…no codes, no numbers, nothing. On WWR, I keep getting the standard…your refund is still being processed…a refund date will be available, blah, blah. I cannot for the life of me get through to the IRS for a real person…any ideas of what I should do? I’ve always filed, have the same info on my filings…haven’t moved, etc. I’m so picking sick of this, I can’t sleep…
AnonymousHas anyone else had any trouble logging in to view their tax transcripts today? I only received half of my refund on Tuesday (I have 2 846 codes). Entire refund is supposed to go the the same bank and account. I have had no update on my WMR.
janeyUpdate i filed on 1/28 reacieved my letter 2/18 faxed 2/26 went into the system 3/9, able to see transcripts 3/18 refund approved 3/19 direct deposit date 3/28 hope this helps.
ChrisMy transcript updated to code 976 – duplicate filed Last week. Did anyone get this code before getting the 846 refund code or should I be worried? My as of date updated to march 30th also but my cycle code stayed the same 20150405…. At least something has changed but not sure what it means help!!!
palm beachWMR was right on (though it hasn’t updated)
Filed 3/12 (taxslayer)
Accepted a few mins later
3/14 got a ddd of 3/19 cycle 20151101
DD hit the bank 330 a.m. no fees taken out.NeedHelpHello Bart,
I’ve filed on Feb 5th using TT & accepted next day. But just like the most of people here, WMR bar has gone off around 02/15 w/ just generic message since then. I’ve never had any code on WMR nor rec’d any mail from IRS. I had no transcript until this Monday which I was only able to see WAGE & INCOME for 2014 – others are still N/A. Even for the wage & income, I only can see mine, not my wife’s W2 information.
Is this normal although we’ve filed married joint?
Should she create her own log in to see her transcript?
We’ve even tried to log in w/ my wife’s information, but the screen said can’t verify the tax information…and locked out.Also just now, I checked WMR again(after my wife’s transcript log in has locked out), and the screen said it can not verify my tax data & asked me to verify few things – approximated filing date & if I’ve filed by electronically or by mail. After I’ve answered the questions & submitted, the next screen said still can not verify & to check w/ tax preparer or software company, and to verify if I’ve received accepted e-mail(which I’ve rec’d from TT a day or two after filing date). So, I’ve logged out & re-submitted, and now it went back to the generic message – Your return is still being processed….
Should I worried now?
Should I try to call IRS to speak w/ real person or even visit local IRS office?Thanks in advance
DainaIRM PROCEDURAL UPDATE
DATE: 01/29/2015 NUMBER: WI-21-0115-0210 SUBJECT: MFT 32; ERS/Rejects
http://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=7&cad=rja&uact=8&ved=0CD0QFjAG&url=http%3A%2F%2Fwww.irs.gov%2Fpub%2Ffoia%2Fig%2Fspder%2FWI-21-0115-0210_Redacted%5B1%5D.pdf&ei=7VIKVeKLEIuuogTl74HIDg&usg=AFQjCNHyKhzgAGy-NBZUl6IE8oV3xIp1ew&sig2=PxUtWqF90sbLePNBJnlUHgKellyI lost my bars but I do not have a code any ideas
DainaI found this on the web for the tax assisters responses
If the Status Code is
And Then
100 It is an unworked error record that is usually a
1. Advise taxpayer to allow normal processing time
Any line marked with a # is for Official Use Only 6
simple problem that is corrected in three to four days.
and to visit Where’s My Refund at irs.gov, or from the IRS2Go phone application from a smart phone, for current information. Where’s My Refund can inform the taxpayer of the projected date of the refund. Also advise the taxpayer not to call before the normal processing time frames have passed as no additional information will be available. 2. If problem is not resolved, taxpayer will receive a letter during normal processing time explaining any additional requirements.
221/224 The taxpayer received correspondence. The case is in unworkable suspense and waiting for the taxpayer’s response. NOTE: Taxpayers will be contacted via Letter 12C, Individual Return Incomplete for Processing: Form 1040, Form 1040A and 1040EZ. CC ENMOD will display the selective paragraphs input on these letters except for selective paragraph “i” which is used for a narrative fill-in.
1. Advise taxpayer to provide requested information; AND 2. Advise them of the four week time frame. The case will remain in suspense for 40 workdays.
221/224 The taxpayer did not receive correspondence.
1. Check CC ENMOD to determine if a letter was prepared. If a letter was prepared, and it has been 14 days or less from this
Any line marked with a # is for Official Use Only 7
date, inform the taxpayer he/she will receive a letter within the next 2 weeks. Do not prepare Form 4442, Inquiry Referral, until more than 14 days have passed from letter preparation. If the address has changed, see (5) below. 2. If a letter was prepared more than 14 days ago, prepare Form 4442, Inquiry Referral, and fax to ERS/Rejects. Advise taxpayer to expect a letter within three weeks. 3. If CC ENMOD indicates no letter was sent, and CC ERINV shows the remaining days in suspense is greater than 30 days, DO NOT prepare a Form 4442, Inquiry Referral. Inform the taxpayer they will receive a letter within the next 2 weeks. If the address has changed, see (5) below. 4. If CC ENMOD indicates no letter was sent, and CC ERINV shows the remaining days in suspense to be 30 days or less, prepare Form 4442, Inquiry Referral, and fax to the appropriate ERS/Reject Unit. Advise taxpayer to expect a letter within three weeks. 5. Verify taxpayer’s address. If it is a different address than the one on the original tax return, indicate the new address on Form 4442, Inquiry Referral. See IRM 3.13.5.28, Address Changes from Oral
Any line marked with a # is for Official Use Only 8
Statements/Telephone Contact, for oral statement authority information. If the taxpayer does not meet oral statement authority for the address change, advise the taxpayer to obtain Form 8822, Change of Address, per IRM 21.3.6.4.1, Ordering Forms and Publications, and mail the form to the center where they filed their return. If the taxpayer filed electronically, provide the IRS address based on which state they would have sent a paper return.
If the Status Code is:
And Then
321/324 No reply has been received
1. Reject Unit will work the case without the requested information.
2. It should be worked in 10 business days. 3. Advise taxpayer if they do not receive correspondence or the refund in four weeks to contact us again.
421/424 Correspondence has been received.
Cases should be worked in 10 business days. Taxpayer should receive a refund within four weeks.
2. Make referrals to ERS/Rejects on Form 4442, Inquiry Referral, when correspondence was sent to the taxpayer requesting missing information and he/she did not receive the correspondence and the case is still in ERS. If the taxpayer has moved and has a different address than the one on the original tax return, , indicate the new address on the Form 4442, Inquiry Referral. Inform the taxpayer he/she will be contacted within 21 days.
REMINDER: If ERS/Rejects has closed the case, they cannot help the taxpayer.
Any line marked with a # is for Official Use Only 9
3. If the case is open in ERS/Rejects status 221/224 and more than 4 weeks have passed since the taxpayer responded to the notice, OR, the case is open in ERS/Rejects status 321/324/421/424 and more than 4 weeks have passed since the taxpayer was told they would receive either a refund or a notice, use the following chart and advise the taxpayer to re-send/re-fax the previously requested information. Tell the taxpayer to include a copy of the original letter. The address/fax numbers are based on the file location code (FLC). Inform the taxpayer he/she will be contacted within 30 days.
ERS/Rejects File Location Codes Addresses and Fax Numbers FLC Location Address Fax Number 18, 20, 21, 75, 76 Austin Internal Revenue Service 3651 South Interregional Highway 35
Austin, TX 78741
Attn: SP Rejects Team
1-855-2045020
14, 16 Cincinnati Internal Revenue Service
201 West Rivercenter Boulevard
Covington, KY 41011
Attn: SP Rejects Team
1-855-2620485
10, 80, 89, 90, 99
Fresno Internal Revenue Service
5045 East Butler Avenue
Fresno, CA 93727
Attn: SP Rejects Team
1-855-2902258
09, 36, 43, 70, 79
Kansas City
Internal Revenue Service
333 Pershing Road
Kansas City, MO 641084302
Attn: SP Rejects Team
1-855-8927588
30, 32 Ogden Internal Revenue Service
1973 N. Rulon White Boulevard
Ogden, UT 84404
1-855-3099361
Any line marked with a # is for Official Use Only 10
Attn: SP Rejects Team
4. If the case remains open in ERS and no actions have been taken to resolve the taxpayer’s inquiry after multiple taxpayer contacts or the taxpayer is experiencing a financial hardship, consider referring the case to the Taxpayer Advocate Service (TAS). Refer to IRM 21.1.3.18, Taxpayer Advocate Service (bonnybleu83@De5670
thanks for the info. I’m actually about 1-2 weeks behind yall, though, because most of yall already contacted tax advocate #. since faxing over required info, has there been any additional info? updates? did they say how long it would be, or what next step would be, after all info was gathered?
I just feel like there’s no refund date in site. I keep checking tax teanscripts but no update. still same “as of” date and still same cycle code and tax codes. so frustrating…LinHi, Bart.
I still only have one bar, but I can see my tax return transcript, and record of account.
It shows some confusing dates:
150 tax return filed 4-6-15
and 846 issued refund 4-6-15
I filed my return and got accepted on 3/7. Does it mean i will get my refund on 4/6?
Thanks.AprilAccepted and reviewed five weeks ago and still showing the same thing. Our taxes pretty simple with no itemizing or any other complicated additions. Got our federal within a week, but still waiting on MS refund.
March 18, 2015 at 10:29 pm in reply to: ” ID VERIFY ” Process – Calling in or answering questions online? #4110450rahman madisonIn the same boat people filed 02/19 but they didn’t actually get it until the 23rd bars went missing 7 days later ..found out I had to id verify..did that 03/15 was told I completed the verification, told back in processing wait 6 wks now like everybody else just waiting on my damb moolah, Ive heard some got theirs within 1 to 2 wks after verifying I hope i get lucky as well!!!!
dorraCycle code 20150905
I had a ddd of march 23 on WMR but I received it this morning (3/16) I filed feb 6. My return was on hold for over 5 weeks because they needed to adjust my refund amount.walirizviHello,
I used freetaxusa to file. I have been using it for a few years. I got this letter dated 3/11 and it say 60 days before I could call. I have been hearing that people have not been getting their refunds if they got this letter. Has anybody received their refund yet?
anneHello
I was not been able to view my transcript up until today, I have the help of a TA and she told me transcript would not update for me. But when I check today I see my wage transcript has updated with my W2 and one of my husband W2. I did have to ID verift 4 weeks ago. Does this mean someone is working on my return. Also, my employee told me a request was sent to verify income. My TA or the rep I spoke with never mentioned i was under review. I just need some hope are at least a little insight if whats going on
SheilaNope. I have the same code, still no DDD, and I have a 570. I won’t be seeing my refund tomorrow. ;(
angle u just have to hang in there if nothing else is on ur account u will have ur money soon
kayla I would call back!!
chris if they are also reviewing ur return it takes the longer part of the 6-8 weeks
mosstrap well if u sent them something it takes up to 6 weeks for them to release ur refund if they are happy with what u sent in.. ur wont get anything till they clear the 570
meya1908 first one shows a delay in processing return 2nd shows the return was re entered into the system and started processing from the beginning
ICH CONGRATS
ZACH yes wmr will update and yes u should have it anytime!!
NO $$ 8 weeks sorry
Punda Smith well u had an offset for 2011 taxes and they placed what ever amount to the offset and sent or are sending u a notice. as for the remainder of the money if any u should get 2 weeks or less
marie 3-4 weeks from when the notice is actually sent
AnonymousDD was in our account late last night. I think this was the quickest ever, usually we stretch into the 11 or 12 week range.
Good luck to the rest of you. Hopefully you all will have good news on your transcripts this Friday. -
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