[Anonymous]

From sbbt

We have not received your IRS refund yet. Please log onto our website at http://www.sbtpg.com to find out the expected funding date of your IRS refund and expected refund amount. If you provided us with your email address when you applied for your bank product you will automatically be notified by email when we receive your IRS refund. If it is past the expected funding date you can also check on the status of your refund by calling the IRS at 1-800-829-1954 or logging on to the IRS website at http://www.irs.gov.

Thank you,

Michelle

TPG Consumer Tax Customer Service

Servicer for Citizens Bank

[KT_mark]

I was accepted 1/22 and have seen ZERO movement on either thing. My acceptance number was in fact 201502 so I’m wondering if I was part of the resequenced group.

Will someone at Advocacy even talk to me before 21 days? Considering calling them to make sure I’m not in trouble.

[Anonymous]

From sbbt

We have not received your IRS refund yet. Please log onto our website at http://www.sbtpg.com to find out the expected funding date of your IRS refund and expected refund amount. If you provided us with your email address when you applied for your bank product you will automatically be notified by email when we receive your IRS refund. If it is past the expected funding date you can also check on the status of your refund by calling the IRS at 1-800-829-1954 or logging on to the IRS website at http://www.irs.gov.

Thank you,

Michelle

TPG Consumer Tax Customer Service

Servicer for Citizens Bank

[Dee]

@kevin I can’t view my transcripts due to id theft.

[sam]

For those of you who were rejected and already have a mail by date… how long before you saw movement on wmr? My bank rejected my funds on the 5th but when I called the irs today they said they still havnt received the funds. Getting worried this whole process is going to drag on..

[Kam83]

Filed 1/31. Accepted same day. Offset for prior IRS obligation with a DDD of 2/11.

[Kevin]

@christina I would not worry about that message. It is probably a standard message.

[Lyn]

UPDATE: I hit 21 day mark today (filed on 1/13 accepted 1/14 and bars diappeared on 1/30) I called a Tax advocate this morning (1-877-275-8271) and she pulled my return from the cue and sent it to a local IRS office and gave me a case number and the phone number of the office and said I should hear something within 3 business days if not call them. So hopefully this is good news.

[Jennellle]

Did anyone get their check today?

[Randi]

So went thru hrb. Dd to be 2/11 to emerald card. Does anyone know if it will b early?

[Nay]

Has anyone with a mail by date of 2/10 have a status update on where’s my refund showing it has been sent?

[JB]

@Jenna

I also filed TT. So maybe I’m just along the lines with what’s going on with you and my return wasn’t sent until the 6th.

[mvaz]

I just called my bank which is TD bank. I have a DDD of 02/11 the rep told me they already see it pending but its for Wednesday. So hopefully its in my account tomorrow if not for sure Wednesday! !!

[kaleb’s mom]

@OklahomaMommy I don’t have any bars but my tax prepaper told me it had been accepted on 02/06/2015 but haven’t given me any mor info. Last year wmr didn’t show that they had even received it until it was on my card. I hope its the same this year.

[Jeff]

I’ve heard that transcripts can update multiple times through the day in realtime where as the WMR only updates once overnight. That said I noticed my account transcript with all zeros show up in the morning as if it has updated in the night at some point.

[Audrey]

Okay I wanna see when TT submitted my return. I was supposedly filed and accepted the 31. I can’t wait any longer to know lol anyone have the number to reach a live person?!

[Lyn]

I hit my 21 day mark this morning and gave a sob story about how its been 21 days and I counted on my refund being returned by now (which is true) but I called and spoke to a Tax Advocate (1-877-275-8271) and she took a look at my return and transferred it to a local office and said that I should hear something back within 3 business days if not call them and she gave me a case number and the number to the local office. So it was pulled from the queue. So hopefully everything works out soon. I filed on 1/13 and was accepted 1/14 and my bars disappeared on 1/30 and never reappeared.

[Anonymous]

I am waiting as well you guys. I filed on 02/05 after 6pm so I can say 02/06, I am getting one bar as well not able to order transcripts. Hope we have progress overnight tonight

[brit]

Anyone???

[retro]

So I have a DDD date of 2/10 and I opted to have Turbotax remove my fees from my refund since I was low on cash…does anyone know if that’s going to delay my deposit at all or should I be okay?

[Jenna]

Man, I hope so! I filed TT 1/30, got the message saying it’s processing so I called IRS today. He said TT didn’t even send my return until 2/6! Annoyed, to say the least.

[Virginia]

filed and accepted 02/03/15 cycle code 20150505 ddd 02/11/2015 could it come sonner?

[Taxtime]

Same here… No progress yet! Fingers crossed for update tonight!!!

[JB]

Yea I saw this posted on one of the messages on the igotmyrefund FB group. Who knows if it’s true or not. I’m in the same boat as everyone else. E-filed on the 30th and was accepted immediately almost, been stuck at 1 bar on WMR and top 2 transcripts say N/A.

Last year I got my tax refund at about this time, not this year looking like. It’s a good chunk of money but I’m not too worried about it right now, it’s not killing me….just being patient and seeing what happens. Yea it’ll be nice to have it for sure when it finally comes.

[Oklahoma Mommy]

@Ineedmyrefund…good theory. I’m sure we will see something by the 11th as far as DDD goes, Im sure.

@kalebs mom…no bars at all? It doesnt even show up the first bar that says they received it? Did you file them yourself or did you go to a tax place?

[Chris]

hey guys I got a DDD of 02/12/2015 with noting being taken out and got my refund now! Christmas came early this yeah:)

[kara]

Hmmmm…. well If it’s on Facebook then it must be true ;)
Guess we’ll see what happens tonight. I know they are going to be extremely busy starting tomorrow so I’m probably going to wait until Friday to call the IRS if I don’t get money or bars back before then. I’m debating whether to take the sweet approach, the sad desperate approach or to act like a total b#### in order to get the most assistance from an agent.
Anyway, here’s hoping for a big update tonight. Fingers crossed. Thanks for sharing.

[Jennifer]

I filed on 1/31, as did my fiancé, and were both accepted on 2/1. He received his refund today and mine still says processing!! What in the world?? All I had were my kids, nothing else. Anyone hear anything about any delays recently??

[megan]

Bart on my transcpits there 2 dates which are Feb 23 these dates are on the side of account balance instrest and penalty is this the date I’m expected to rec vied my refund ?

[Jamie]

513lette, I used Turbo Tax as well. Seems people who used H&R Block were getting their’s back a lot faster. Hopefully we’ll see something tomorrow.

[Anonymous]

Same story here but I’ll give the info anyhow..

Filed 2/6, Accepted 1 hour later at 1:30pm Pacific. One bar on WMR with tax topic 152. Tax transcripts n/a. Will update as soon as there’s movement. :) Good luck all.

[JB]

Someone on another post that talked to irs today commented this:
Ok I’m back… 1st off let me say I got a MAN when I was transferred… So I gave him a sob story(don’t judge me it’s a true story)& I explained to him the hole situation that me and “my family”(IGMR family) are dealing with and he put me on hold a few min…came back and told me this… “Ma’am due to high volumes of efilers and being so understaffed we have seem to have fallen behind… There are still thousands of ppl in it situation… This being said tomorrow does Mark 21 days for most of those so there will be a update tonight that is going to be pretty “healthy”(his words not mine). The WMR is not accurate at all due to system overload and technology problems. Transcripts do not always necessarily update before approvals.. So ma’am inform ur “family” that’s we are just moving slow and trying to catch up… Please check back tomorrow if u were not included in the update and go from there.” don’t hold me to this message… I am not responsible for this info…. Is name is Joseph that told me so SHOOT him if he’s wrong!!

[coloradomom]

I was hoping there would be some update over the weekend but nothing….
I filed through TT 1/25/15 and was accepted 1/25/15 – no changes at all since that date.
Everything looks as it did as of 1/25/15 – WMR at one bar, topic 152 – transcripts N/A.
Any theories out there that could explain what is going on for those of us that have remained stagnate for 2 weeks +?

[Jojomarie]

I called SBBT about the same message. The lady I spoke with never really answered my question and told me to try back tomorrow. She said, “I don’t know where you’re getting a date of 2/11 from.” I told her the date was from where’s my refund. I am going to call back and get someone that has been working there more than 3 hours.

[Jazmin]

When I go to WMR it say:

The balance of your refund, $$$$, is scheduled to be sent to your bank by February 11, 2015. If your refund is not credited to your account by February 16, 2015, check with your bank to find out if it has been received.
Please wait until February 16, 2015 before you contact us again as we are unable to take any further action until then.

I called the IRS and they show an offset. I called the agency and their offset will be settled and still leave me with a refund. Will this offset affect my 2/11/15 DDD?

[queenb]

DDD 2/11 liberty netspend card update here

[Anonymous]

Hello all I spoke with a somewhat helpful lady. no mention of my DDD but she told me my transcripts will not be ready until the 15th & from what I noticed DDD normally follow a day later with DD two days following that! So I’m assuming I won’t have a deposit until next week!!
Sorry if that’s bad news it sure is for me. Filed on 1/28 accepted minutes later hrblock. transcripts showing no taxes filed. I hope she was incorrect!

[Pikkin]

still no bars….my 21 days end tomorrow.
7AM sharp!

[Anonymous]

How long does it take from them receiving a paper refund (received) to approving it?

[Devan]

I am under review bc of my name change. I got married and have a new last name so they flagged me. Even though I filed a joint return with my husband. Tax advocate said that it is because the social security office has my name listed as my maiden name and new name conjoined. On my social it does not say that. This is insane. I file the right way and get flagged for identity theft. If any of you have not called tax advocate it might help you to do so. They may be able to dig deeper and give you more info. Only if it has been your 21 days.

[Yasmine30]

I have an account now card. I seen a deposit (electronic notice) since last night. Account now says they are waiting on the IRS to release my funds. It does show up online as pending deposit due for Feb. 11. Thought I would see it today or tomorrow, since the reason for using a prepaid card was to speed the process up. I probably won’t this next season.

[Brique]

Out of curiosity I called Serve for info

1. I have a DDD of 2/11 – Serve shows nothing pending in their system.

2. CS representative said it can take 24-48 hours AFTER the deposit for it to be available in your account.

3. CS Rep also stated that a pending deposit wouldn’t always show before becoming available.

Obviously, these are CS reps so accuracy is always suspect and others may get different responses or results. :)

[Brique]

@Mike mcc Out of curiosity I just called Serve CS and made some inquiries:

1. I have a DDD of 2/11 – Serve shows nothing pending in their system.

2. CS representative said it can take 24-48 hours AFTER the deposit for it to be available in your account.

3. CS Rep also stated that a pending deposit wouldn’t always show before becoming available.

Obviously, these are CS reps so accuracy is always suspect and others may get different responses or results. :)

[nyc]

I saw a post somewhere that nys refunds are being delayed due to fraud with efiling….

[gngsatagrl]

same msg here on sbbt, didn’t notice it before, but didn’t really read anything after the ‘IRS has not received’……. Maybe someone can call and find out if this is a general messsge and post the response here, i’m at work or i would call…..

[andrea]

I have an accountnow card and have had it for years. My DDD is 2/11/15. It does not show i have any pending deposits. I get my paychecks a day earlier than supposed to now and it also never shows me i have a pending deposit anymore. Before i started getting my paycheck early i could check my card and it would say i had a deposit pending for friday, now i get my money on thursdays and if i check my card the day before it never lists a pending deposit. Does this make sense? Anyways, let me know if you’ve had any luck!

[brit]

Do the transcripts update overnight too, or can they update during the day?

[andrea]

I chatted with an HR Block agent today and she told me that they don’t. They use their own bank the H&R Block bank… she also told me that they never get out refunds, that the irs just sends the funds directly to them and the remainder of our refunds directly to us. So to me she was saying that they use that option to split your direct deposit and send only the fees to them and the rest to us. Hopefully this is accurate, but you can never tell. I’m tired of waiting for my refund. My DDD is 2/11 and i filed my taxes on 1/20. Hope this helps!

[Mike mcc]

@brique thanks for the link ….I’m still hoping for something early but at least now I know what happened with other people

[Nikki V]

Hello all I have received the same message on SBTG as a couple of you on this thread. My ddd is 2/11/2015 has anyone gotten any information on what this statement means?

[@docholiday]

They can and have taken the money rite back out of accounts!!

[Danielle]

I was accepted 30 minutes after filing on 2/4, no transcripts, still on one bar, and no updates. Anyone else with any progress after being accepted on 2/4?

[kay]

@shay same day.i received my letter I finally talked with a rep, pretty nice lady, although she didn’t look into my file, I got the feeling she wanted to though. Cause she said based on policy she couldn’t and advised me to just wait until wmr updated. I’ve been getting different answers this is the 3 rep I’ve talked to, ill be calling back tomorrow maybe ill actually get someone to look into my account. Still n/a on transcripts and one bar, topic 152 on wmr

[Anonymous]

*Monday night so Tuesday morning.

[Anonymous]

I believe our update should happen tonight, guys. I filed my boyfriend and sister’s return on 2/3 both were accepted within 15 minutes. On 2/6 around 11:30 both their transcript and WMR updated and provided a DDD of 2/11.

So, in my thinking that the IRS updates every day, Monday would be our date to see changes. If they ONLY update weekdays, 2/11 would be our date.

Fingers crossed.

[Brique]

@Mike mcc Might want to read the thread here- https://igotmyrefund.com/igmr/topic/amex-serve-deposits/

I have Serve as well, and from what I hav e read it is day of or day after before it posts. I have the same DDD as you – 2/11.

Good luck!

[Mike mcc]

Approved on 2/7….DDD set for 2/11…into my Amex serve account …..anyone get theirs yet or have experience with serve?

[Jess]

Surely someone has some insight? :)

[Txans4life]

Me, wife daughter all accepted 2/6…..wmr has one bar…

[Spre]

I filed on 1/30 was accepted and approved 2/5 dd of 2/11 no early dd yet.

[Khloris]

Filed 2/2
Accepted 2/2
Approved 2/6
DDD 2/11
Deposited into bank account around 7 this morning, 2/9

Banking with Allsouth Federal Credit Union.
Filed with military on post tax center.

[Anonymous]

Okay so I finally spoke with someone and what i just learned made my stomach turn. Apparently in 2011 someone filed a fraudulent return using my name and social. The return never actually went thru so a refund was never sent however it was just noticed May 2014. So instead of sending me something in May to allow me to clear it up then they waited until I filed my return NOW and basically held it until they spoke with me. Now that Ive spoken with not 1 but 2 people I have to wait up to another 7 weeks for my return to be sent to some department to be looked over and released. FML I really don’t need this ish now. I feel absolutely sick about this. Hope you guys have better luck then me. I’m going to call back to see if maybe i can speak with someone else who can do something else. this makes absolutely no sense. I’m the victim and yet I’m getting screwed over!!

[Amber]

When I filed my taxes on Feb 1st, I didn’t have the healthcare form so I just filed and payed the penalty for not having healthcare all year. I did have insurance for a short time period (a couple months), but I didn’t have any record of it. I just paid the full penalty. Now I’m stuck on the first bar on WMR and I can’t view my 2014 transcript and obviously have no DDD. Is it possible that the irs has flagged my return because I paid the penalty instead of waiting for the form? Will calling them help? Thanks in advance for any help anyone can give!

[pghpa]

Have a dd for 2/21 waiting on sbbt

[Anonymous]

I have a DDD for February 11th it says I’ll get it by the 11th would be nice if it gets on there tomorrow

[Philip]

I filed the 16th, accepted on the 20th and nothing. Not even bars on wmrIf it wasn’t for other people having the same problems id be ripping my hair out in frustration. Oddly though. My state was approved last week and that miney is already in my account.

[corkell]

@waitinggame – good to know about bank of america! i don’t remember if they posted early for me in the past. I kind of forget about the anxious waiting period completely once I have the money safely in hand.

[Christina]

@Kevin. My transcript says cycling code 20150505. Code 846. My wmr bar updated February 6 w/ 2 bar saying ddd on February 11th. On sbbt. The same message on Dee’s appeared on my page which I had not seen before until today

[macygray]

Same here. Accepted Feb 20th. IRS told me the 23rd. No bars. Topic 152. N/A top 2 transcripts. Account is blank says as of Feb 19. Others have had that date change to Feb 23, but mine still says Feb 19. What is going on?! I’ve been cycle 05 last 3 years.

[Jonny]

Used HRBLOCK having them take out fees. I have a local bank that does not hold Deposits. I haven’t got anything Yet I am hoping for good news tomorrow. I can’t wait to do the Refund dance.

[jazmin]

My WMR states:

The balance of your refund, $$$$, is scheduled to be sent to your bank by February 11, 2015. If your refund is not credited to your account by February 16, 2015, check with your bank to find out if it has been received.
Please wait until February 16, 2015 before you contact us again as we are unable to take any further action until then.

My friend filed hers the same day as me 1/29. She received hers on 2/6, her wmr site said DDD 2/6/14 along the left hand side of the page under personal tax data. Mine says what’s above directly under the orange bar. Please advise.

[Jonny]

LOL that was a good one. Took me about four clicks to realize it.

[1/28’er]

I bank with Wells Fargo and have never received my refund early. It’s always posted in the early morning hours on the day it was scheduled to be deposited. Hooray to the ones at Wells Fargo that get theirs early!! I’d love to get mine early! Mine is set to be deposited on 2/11 but 2/10 would be awesome! :)

[Help]

Any 2/6/15’ers get a ddd yet

[taxonomy]

Filed & accepted 1-23, No update, one bar, tt 152, N/A on top two transcripts. No Clues

[Author]

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