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Filed: 2/10 (accepted the same day)
WMR disappeared: 2/19 (still being processed; TT 152 link; no refund amount; transcripts
NA)
Transcripts ready: 2/27 (this morning; DD 3/3; full refund amount; WMR still showing “still
being processed”)
Filing status: Single; no dependents
No EIC or education credits; private health insurance, itemized deductionsTo put your mind at ease:
Filed: 2/10 (accepted the same day)
WMR disappeared: 2/19 (still being processed; TT 152 link; no refund amount; transcripts
NA)
Transcripts ready: 2/27 (this morning; DD 3/3; full refund amount; WMR still showing “still
being processed”)
Filed status: Single
No EIC or education credits; private health insurance, itemized deductions@ohiomom2020 I absolutely agree with you! IRS is the agency entrusted with collecting the biggest revenue source of our country – taxes – yet it is among the lowest performing agencies in customer interaction, with archaic technology, and untrained staff (not the employee fault!) Reaching out to the media, to your elected officials is an AWESOME idea! One way to make a change is to raise concern!
I am a nerdy accountant Mike b.
Errors may not be in your return, but in the outdated IRS computer technology. You may not be under review. IRS is down 20% in their workforce and they cannot possibly meet the 21-day refund expectation. And instead of them telling you they don’t have enough manpower to process all the returns in timely fashion, they’ll tell you that you are under 60-day review so that you don’t bother with phone calls. And you may or may not see some confusing notices in the mail.
Errors may not be in your return, but in the outdated IRS computer technology. You may not be under review. IRS is down 20% in their workforce and they cannot possibly meet the 21-day refund expectation. And instead of them telling you they don’t have enough manpower to process all the returns in timely fashion, they’ll tell you that you are under 60-day review so that you don’t bother with phone calls. And you may or may not see some confusing notices in the mail.
This may explain some of the issues and why you are not getting the answers when you call IRS.
Refund delays, aging tech and confusing letters: Here are the top IRS challenges for taxpayers in 2020:
1. Customer service
2. Aging technology
3. Staffing
4. Refund delays
5. Free File frustrations
6. Untrained preparers
7. Appeals process
8. Few multilingual notices
9. Confusing audit letters
10. Settling tax debt