[Ohrune]

Submitted and accepted on 2/18, still showing processing so I called FTB and the person on the phone says there are no issues that he can see, but that it’s in the 2nd to last phase before approved and that I should see an update in a couple of days. I asked if he or someone else can help process my return while I was on the phone and he said they can’t.

For those of you who were able to get them to process as you were talking with them, what were the magic words you used?

[Author]

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