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@!stephainie
When you called do you remember what choice you made on what number topic to push?
I have called the 800 number and have gotten no where thanks!@DeeDee still have the original “we have received your return and are processing it at this time please allow 30 days blah blah I dont know how many times I can call and not get flagged lol
Kimberly Nghiem I dont know how to reply directly to your post. I filed 2/5/ 19 and was accepted same day. Also stuck on still processing, Have talked to 2 different agents and ca ftb 1 said nothing going on to wait the other said it has been sent on for review dont worry and to wait 3 weeks ha dont worry.!
Called Ca tax number again got a pleasant person this time. Asked if I had offsets or anything showing needing more information. She came back and said iI had definitely been sent to another department for review then she said probably because I was a federal worker they had to verify my w2. Been at same job for 27 yrs so this doenst make any sense but she said I didnt show need for any information at this time or that a letter had been sent could take another 4 weeks! Just crazy this year!
Filed 2/5 accepted 2/5 been on processing since. Called spoke to a representative today who was gone a long time then told me “still processing” to wait 31 days and would get refund or letter. So I said basically I am getting a letter and she just repeated still processing!