I didn’t talk to them on the phone. I just emailed them and they emailed me back. [email protected]
@travellife I told them that I filed Feb 1 n still hadn’t got my refund n that people filing after me had gotten theirs. I told them I really needed my money because of the covid virus. On my DOR file it had 2 other yrs green also. They said they reviewed it and updated. I looked n now everything has been zeroed out. I’m hoping to get my refund soon.
I sent an email to the tax advocate yesterday. They reviewed my file and said they updated it. Everything has now been zeroed out including my 2019 taxes. So since it’s been zeroed out does that mean I’ll be receiving my refund soon?
When I look at my DOR account and look at all the tax seasons listed it shows that this year’s, last year’s, and the year before(2019,2018,2017) that the amounts are still green and are not zeroed out. But all the years before that ARE zeroed out. My question is….if there are green balances does that mean I never received my state for those years? why is there still a green balance? Anyone else had this problem?
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