[kevashree]

@jessjames Yes I did, a few days before I received a identity verify notification to my online account, I did that and passed. So I called and explained to the rep what I was seeing and if it had something to do with the verification process, because I didn’t see any unopened letters in my online account. She had me verify some return specific info and she said the letter message was an error and to disregard it. Updated yesterday to a message saying my refund had cleared the system on Feb 13. So don’t worry about it, give it a day or two to correct itself and it’ll give you a cleared date…good morning!!!

[kevashree]

Does nobody know what’s time of day the Ms refund status site updates?

[kevashree]

@Daniel @Monica mine says the same. If you access the tap dor site through a desktop or laptop scroll down to what’s new and click the link. From there go to How to videos click where’s my refund…in the video it tells you what each status means…

[kevashree]

@Michelle same thing mine says. I pretty convinced now that ms doesn’t approve until after federal is approved…

[kevashree]

@daniel mine says received and being reviewed. I don’t think they release until federal is approved. Last year I had to ID Verify and after I was verified my state deposited a week before my federal deposited.

[kevashree]

@michelleg @marie reed If you go to the website there are training videos and one of them is how to use the refund status site. In that video it clearly says that message means your return has been processed. So i’m thinking that Ms won’t release until your federal has cleared. Last year I had to ID Verify and my state didn’t budge until after my federal cleared, i got it 11 days before my federal deposited into my account.

[Author]

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