I submitted my return on 2/6/17 and it was accepted 2/7/17. It was “Additional Review” for a while. At the end of February, it changed to “Requires additional information. You will receive correspondence in 30 days” (To date, no such letter has been received.) The letter was posted in the online system asking for my W2s, which I scanned and uploaded in the system. Status continued to be “You will receive correspondence in 30 days.” until today when it said “Information about this return is not available using this service. Please call 518-457-2751.”
What does this mean? I called previously and was told “We got your W2s and it can take up to 90 days to review. You need to give it 90 days.”
Has anyone gotten these messages and what was the outcome?
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