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@natasha…Update; so I was trying to b patient and wait until closer to the 6th when the letter is supposed to go out, but I called today and actually got someone helpful. He at first regurgitated what was on the website and I told him I can read that for myself, so he finally tells me that I need to send in W2’s but I have to wait for the letter to get the case # to send the info. So I told him that someone else told me I could call n and get the case # to send the info in with and he tells me since someone told me that he’ll give me the case # info and to upload online. Wow! But I was told before they couldn’t even see anything until 3/6 from someone else I talked to. It’s sad that NYS is doing this and lying to people who calls in.
@nataha update: I did have to pay the loan to get it out of default, but when I called I found out that is not the hold up. So I call nys and they tell me the b letter is going to be generated 3/6 and once I send in whatever they need *which she couldn’t see btw* then they will review it and determine if, when and how much my return will be and they 90-120 days to review the info. Also the 90-120 days doesn’t begin until they receive the documents. I’ve given up I mean we’re talking june or july poss
I filed on 2/7 got may need further review message on 2/14 went from that to your refund is finished processing, expect correspondence in 30 days on 2/22. Today there was a letter in the mail sent out on 2/16 stating that I had a student loan in default and to clear it up in 30 days, which I paid tonight. I will be calling the student loan center tomorrow so they can notifiy NYS Dept of Taxation so they can update and hopefully update my account on give me a ddd. But what I don’t understand is why when I called on 2/22 the rep that I talked to couldn’t tell me anything when a letter was sent out on 2/16? I hope that’s all they need and they release the funds ASAP!