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@NVkimi Nothing you can do as far as accessing the online version. You can use the mail request system and phone request system with a “close” match. Online requires you to have it exactly right, as it is pulling it up immediately. Only thing you can do is try 3 times, get locked out for 24 hours, and try again. Try to take note of which ways you tried, and don’t waste all 3 times using the same exact format. Things to try changing would be like N vs. North, Rd vs. Road. If your street has 2 names, try them all together like Johnson Ferry, try Johnsonferry. Its hit or miss unfortunately
@pooh pooh Right. They send you a letter saying they offset your refund partially for a debt, but you got the rest as scheduled. A notice doesn’t mean your going to be delayed, its just how they inform you of things involving your account in particular.
@pooh pooh No. They send notices to ask you for information. Tell you your under review, audit, examination. Tell you they made adjustments to your account. Tell you they found a mistake for or against your favor. There is many letters/notices they send out for various reasons.
@Andy Funny you mention that, I had the same exact thing happen to me. Didn’t register an account, was just viewing transcripts as a guest. Then all the sudden information that I had accessed my account with suddenly wasn’t working anymore, and I too locked myself out. It happens when you get resequenced/reprocessed (whatever you want to call it) or if you finish processing. Even if your address didn’t change from last year, the way the system recognizes and records it, can vary from year to year.
For example you live at 1234 North Sycamore Lane for 10 years
Say you access your transcripts 1 year and it comes up with your full address 1234 North Sycamore Lane
You try the following year to find that won’t work but 1234 N Sycamore Lane does work
You try again the 3rd year to find out neither of the previous 2 years formats work but instead 1234 North Sycamore Ln does work.Well if the information you use this year reverts back to the previous year, or suddenly doesn’t work, its because they either resequenced/reprocessed you, causing the new information to temporarily be gone OR you have completed processing, and updated again, and the address was tweaked slightly.
People who created accounts, don’t notice this kind of change because they sign in with a username and don’t have to address verify each time.
@sax mom 971 on transcripts is the code for Notice Issued. Innocent spouse form is 8857 I believe. You may get a 971 on your transcripts if you filed innocent spouse, but that will just be a notice pertaining to your particular tax situation. Each notice has is own separate notice/letter number to identify what its for.
@pooh pooh, she can’t what? Talk to the IRS? Yea they will tell her the same thing they tell you, wait 21 days or if the notice tells you to contact them, she can sooner. However if the letter you get says no further information is required from you at this time, you still have to wait the 21 days.
@*ty* Nope. I said this the other day, but I don’t think people quite understand it. Yes, your return transcript shows up once its in the system and been processed, and at the conclusion of processing you move on to the next step. However the next step isn’t always a refund. Some people get a refund issued. Some people get reviews posted. Some people end up with an examination/audit. This happens after the fact because they don’t know that they want to review or question your return until the information is in the system, and processes, and than throws up a flag saying that something needs to be verified or reviewed.
@pooh pooh Right. Your preparer puts in the information for your healthcare, submits your return and the IRS takes their money. I forget. Did you have healthcare???
@pooh pooh So she saw 971/570 and not 896??? Yet you see 570/896 and not 971???? I can’t even begin to explain how that is possible.
As for the transcripts, no, they don’t only update once a week. People on daily cycles have their transcripts come available multiple days per week. Your transcripts become available as your return is beginning to be processed, and continue to update until complete, and post to a cycle, for example 20150402, which is what most 896/570’s are in. There haven’t been any updates in a few days currently because as I said Friday was a deferred day and Saturday and Sunday aren’t posting days. So the next possible day for info to post to transcripts will be tonight. WMR still won’t reflect anything new until Wednesday though, except for people who are new acknowledgements, and some may continue to lose bars.
@pooh pooh The only places those codes show up in on your transcript. She can’t pull your transcript without your permission. She does have your permission as your preparer, to call the IRS and discuss your account on your behalf. When does she claim that she saw the 971, like I just told Niki0402, if this has been reported as showing up on Friday or Today, you wouldn’t see it yet.
@Niki0402 When did you call? Today?? It would be possible for her to see a 971 that you can’t IF it has shown up since Friday. Transcripts have not updated since late Thursday into Friday because of the IRS have a deferred day on Friday. New stuff will start posting to transcripts tonight, and if they issued you a notice, you’ll see it show up on your Transcript.
@pooh pooh They randomly do reviews from time to time, with no basis, other than that’s how they weed out some cases of fraud, and innocent, honest people get delayed because of it. As for the 971, yes if they have already issued and sent you a notice, you would see it on the transcript.
@cmonnnnn Yes. You may have a 570 because the healthcare penalty, HOWEVER, it can also be because of EIC or something else they may want to question or review. If you have 896/570 and are 100% certain you have no other offsets, past tax debts, and you didn’t claim any other refundable credits, such as EIC, than your 570 is being cause by the health care issues only. But if you fall into one of those other categories, your 570 may mean something completely different.
@pooh pooh Do you have any other codes? 810 freeze?? 971 notice issued?
@*ty* I understand what you are saying and wouldn’t take you as being ignorant. I try to only offer up facts that are able to be backed up, for example things in the manual. I don’t promise to be 100% correct all the time, but I also won’t share something that makes no sense, or a rumor that can’t even remotely be proven because its just hearsay. I don’t have any secret source, or someone on the inside. I do however have a pretty good understanding of what I have read, and feel very confident in wmr updates and money this week. I wouldn’t share that info if I wasn’t, because I don’t aim to provide false hope for myself or others.
@nikki0402 Do you have any other codes besides 896/570?? I see you say a 971, that means they issued you a letter, and sending it to you, you likely should of received it by now or very soon. What else did you claim?? EIC by chance? Had any major changes this past year? Change in job/income, ,change in marital status, change in dependents??
The reason people get so many different answers when calling the IRS, is because it depends on who you talk to. Some of the temps literally know NOTHING. To top it off, the ones that know a little more, are told to read off of a script. Yes a script. When you call in, they are told to not tell you the details of a hold code, or an audit code. They are suppose to give answers like, its still processing or It just needs more time to process. Every once in a while you get someone in a department, that is actually allowed to look further into your account, and they still aren’t suppose to give out certain information. A lot of time they will ask questions to see what you know.
For example, If you are calling in, and ask do I have a 570 with 896, and is that because of the health care penalty. They can tell you, that it is, because you already know that. HOWEVER, they fail to mention that you may also have a EIC freeze, or an income review hold. They are not being fully open or transparent with your account details, because their policy is to not give out any more information than necessary. Calling over and over again will likely confuse you because each persons ability to access your account and their own general knowledge varies, therefore their answers are going to vary, and you won’t know what to believe.
I still say we should see updates on WMR on Wednesday, money the end of the week for MOST of use who are ONLY 570/896 health care penalty or 570 because of the premium health credit (whether you got to much, or owed some). If you have other issues, such as past tax debts, offsets, claiming EIC, income review, etc., your return is in a different category, and may take longer.
@2013taxpayer Not sure what other forums or pages you are on, but I posted below about not losing bars as well, it may be useful information to some.
And as for people who have never lost their bars, Ill touch on that real quick too, so no one gets scared. Not losing your bars, does not mean that you are hung up or not processing. It simply means you have never sat still in queue long enough to trigger WMR to drop bars. Most people who lost bars were the super early filers. They lost their bars because they sat still the longest, because when the 570 code started coming up, there wasn’t a fix right away. There seems to be people up til around the 23rd ish (may be some after that) that were getting the 570, when they fixed the problem. People who filed closer to the 20th or after, but before the fix, may not have ever lost their bars, because they haven’t sat idol for an extended time.
@2013taxpayer It’s like I told you before, I aim to share only facts, and not act like I am an “all knowing power” LOL! As for the ones that doubt, I am ok with that as well. I can’t force anyone to believe my findings anymore than I can force the IRS to follow their own rules. I have seen speculation from other sites and forums, and everyone can gather information and interpret it however they want. That’s why I said earlier, that people need to not look for updates this morning (Monday), because its not going to happen. Yes, the code is 4 day systemic release, but that just to release the code. The refund has to then finish processing/reprocess/resequence (whatever you want to call it), and than post to your account to get the refund issued. Nothing has posted since Thursday into Friday, and won’t post until late tomorrow, which will trigger WMR updates on Wednesday for most.
@2013taxpayer Just don’t get discouraged when the updates don’t show up today (Monday morning). Being the Friday was a deferred day, and nothing has posted since Thursday, there wont be any updates tonight. Some people may continue to lose bars, and new acknowledgements will show up. However updates related to transcripts, and posts to account will be Monday into Tuesday, and Wmr should update Tuesday into Wednesday for most.
@2013taxpayer Yea when they first disappeared it was likely because the 570 popped up, held up your return, and your return stopped processing normally because of it. That caused the bars to go away along with the refund amount. Refund amount coming back is GREAT NEWS! That means the system is now once again acknowledging your return and your refund amount, and you are moving along. Like I said before, this week will be updates and money!
@Angie that’s the predicament most of us are in. No you don’t have to wait til April. Worst case scenario would be February 16th, but based on research and phone calls members here have done, its looking like we should have some updates this week.
@Nikki no problem
@2013taxpayer It’s not a problem. I have tried to help out the past few years where I could, even when it didn’t affect me. It just so happens this year I got caught up in this 896/570 crap, and took a special interest to it. Since I was trying to figure it all out for myself, I might as well share it. Glad to be of help!
@Nikki your 570 is health care related then. The IRS knows you owe a small amount back, which is similar to our penalties. Your 570 should fix itself as well along with ours.
@starburst Yes. There a multiple people that have contacted the IRS, and have all been told the 896/570 together is healthcare related, and it is being fixed. If it goes the way it should, we should see our money this week, end of the week
@*ty* Yes. Having 896 with 570 only is good. Means your hold is directly related to your penalty, and nothing you need to do
@Nikki If those are your only codes, 150 is your return filed tax liability which is likely 0.00, 766 Is child tax credit, 768 is EIC. If your 570 is after that, and you have no 971, or 810, you shouldn’t be delayed. Did you have health care? Were you exempt from the penalty?
@*ty* Yeap. Because we filed early, when the system wasn’t functioning properly, it through up a hold code, and now they have to fix it.
@pooh pooh Yes. Many have reported calling IRS, and it was explained the 570 shouldn’t have been there to begin with. Being the health care penalty is new this year, the chance of this kind of error was great, and it has happened. System wasn’t set up right to deal with the penalties being deducted from refunds, and has since been fixed, which is why you won’t see a bunch of new people saying they have 896/570 together. There will be people getting 896 for the penalty, or a 570 because they have another reason for a hold or review, but the issue we have has been corrected for new filers. Now they have to reprocess and fix all of us.
@starburst Yes. There are reports all over forums and pages, including here at IGMR, that people who have the 896, have successfully received their refund, with their penalty taken out appropriately without delay.
The IRS does not pay interest until 45 days after April 1st.
20.2.4.7.5.2 (09-03-2010)
45-Day Rule and All Original Tax Returns1.For returns with due dates on or after January 1, 1994, without regard to extensions, the 45-day rule was expanded to apply to all types of tax returns (i.e., employment, excise, estate and gift taxes), not just income tax returns. — IRC 6611(e)(1), as amended by the Omnibus Budget Reconciliation Act of 1993 (P.L. 103–66).
2.To determine whether the 45-day period has been met, consider these dates:
•The return due date (determined without regard to any extension of time for filing the return).
•The return received date (used when the return is filed after the return due date, determined without regard to any extension of time for filing the return).
•The date the return was received in processible form (Return Processible Date (RPD), or Correspondence Received Date (CRD) may be present).
3.Add 45 days to the later of these dates. If the date of the refund check is not on or before that date, interest must be allowed on the refund.
^^^^^^^^^^^^^^^^^^ This right here explains it all.
Your return is due by April 15th, 2015 so the earliest they pay interest is 45 days later
If you file an extension of time to file, your 45 days starts the day you file after April 15, 2015
If you file ontime or late, and they can’t process it because it’s missing forms or illegible (paper copy), your 45 days doesn’t start until you get the IRS all the info they need.Regardless, earliest interest starts is the end of May………….
That statement about anyone owing a Health Care Penalty won’t get it til March 1st, can’t be true, because people who filed later than us, after the IRS realized there was a glitch, have already received their refunds………………….
@*ty* I am going to say No. We will not see a DD or a DDD before your tranny update. I believe the 570 will reflect as being gone late Monday night for most. It will either just be gone, since it wasn’t suppose to be there to begin with, or they will reverse it with a 571 which is a release. The next step would be an 846 refund issued code. So if the system was able to finishing reprocessing this weekend, Monday night you should see an 846 and it will update likely on WMR Wednesday morning for a DD 2/6. In that case earliest people would see money is the same day the WMR updates, Wednesday 2/4, and that would be for prepaid cards, and banks that don’t hold funds until their specific day.
Yes. Correct
ok I got you. yes everything looks right for you then
@pooh pooh
Yes your transcript looks correct if your refund is $3,000
WMR is out of control, literally
If your tax preparer is claiming that they already received their fees, that would lead me to believe they have your funds, and should post them soon. However if they are just making a note that your owe them $285 in fees, than it may be a wait still. The IRS would release your full refund at once, they wouldn’t just pay your preparer fees, and hold the rest.
@2013taxpayer HA! Mine not only went down yesterday evening, I STILL CAN NOT get it to work on the app or my computer, still pops up as down, but phone line works
@Shaunna I hear that!
@Shaunna Yes, people are growing tired of this, as it is quite unfair we are being penalized on top of already being penalized. However don’t be discouraged when there is not update in the morning. There is always the rare chance that a DD will show up in accounts before WMR or transcripts reflect our updates, but I really do trust that as the processing continues and finishes up, we will see updates on WMR, and money towards the end of the week.
@2013taxpayer LOL! I try to only share what I can back up with actual facts, for example, what comes out of the manual. I however can make no guarantees that the IRS follows their own rules to a T. I am sure there are situations that happen, where they honestly have no control over what is happening, and the only fix is to freeze the process, make a correction, and try again. I just see a lot of tension and hatred starting to pop up on different forums and pages, and that isn’t going to help anyone get their money any faster.
@Shaunna ABSOLUTELY! Processing happened on Friday, Saturday, and today, just won’t post until tomorrow late.
I also just want to say, I know lots of us are skeptical to believe any one thought or theory because it is your money that is involved. However, I don’t think there is any need for tax advocates. I understand that people don’t think the 570 came off on Friday, because we don’t see it reflected on our transcripts, and no one got a dd or ddd. That is really easy to understand though. It’s not as if by magic the code would come off and people would start seeing money appear in their bank accounts, or ddd would show up on WMR. Friday was a deferred day, NOTHING posted ,and NOTHING will post until tomorrow. Believe what you want, but it is a process. The code has to come off, your return will need further processing to acknowledge the code is gone, and then a DDD will be generated.
Not surprising at all that no one saw an update on WMR or transcripts. Transcripts won’t update until late tomorrow into Tuesday early. Friday was a deferred day, nothing posted. Saturday and Sunday are non posting days even if processing, and won’t post til Monday either. WMR being down for an extended time, is directly related to the Acknowledgment system errors that had been happening a few times last week. I know there are all kinds of rumors and theories going around, and some people are promising the WMR was down and is still down because a big update is coming, but its not going to happen today or tonight. Look for progress or updates late tomorrow night into Tuesday morning.
@2013taxpayer Sorry for the delay, just ran out and got some dinner, and about to eat but saw your question.
Being under review, you likely would NOT see a return transcript, but would see your account transcript.
A account transcript is generated when you file a tax return and it is acknowledged. It simply means you have filed a return that year, and will have a tax account history for that year. It is the transcript that gets updated if at any time you request changes, or the IRS changes something.
A return transcript is the record of what you filed on your return, and does not update. It will remain as originally filed forever. If you can see your return transcript, it has been through processing.
@Gazoo People get locked out of their transcripts for various reasons. Identity Theft indicators would be the number one reason. However entering the wrong info 3 times will get you locked out for 24 hours. If you don’t create an account, you have to reenter your info every time you view your transcripts. If you don’t enter it in the exact format they are looking for it will lock you out because info doesn’t match. For example you type North, and it was looking for N, you type Rd. and it was looking for Road. Also if you were able to access them once, and when you go back the info your entered the first time doesn’t work, your account may have been updated, and your info may need to be tweaked slightly. Regardless, its definitely common to get locked out, so someone claiming they are is likely telling the truth
@2013taxpayer She is definitely under further review. I mentioned this the other day. People with issues beyond 896/570 would see delays. If she can view her transcripts, she probably has an 810 freeze, or something similar.
@2013taxpayer That’s a verification letter. In other words they are questioning something she reported on her return. Income, tax credits, dependents, etc. That would have nothing to do with the 896 healthcare penalty. They aren’t questioning something she owes, they are questioning something she is trying to collect a refund on.
@2013taxpayer Whats the letter number
Whats the letter number?
And Since I didn’t say this, and apparently some question it. The only other action WMR may have is new filer acceptances. This is simply the first WMR action when the IRS acknowledges they have your return. Just because they aren’t processing or posting, doesn’t mean they aren’t accepting. It has been updated over the past few seasons to be updated in real time. It can take 24 to 48 hours if the system happens to be down, when your submitted yours, but the average acknowledgements are under 12 hours now, most happening in minutes to a few hours.
And I’ll say it again, based on everything I have read, and pulling together info others have shared, I believe MOST of us will see money by the end of the week. 2/4 – 2/6. Notice I said MOST, there will be exceptions to the rule, as there always is. But for those who have a 570/896 ONLY, MOST should have updates coming up this week. Whether the 570 comes off because its a systemic release (which some of you don’t believe) or if it comes off because someone went in there and lifted it, or if the issue that caused this was fixed and they resequenced you to get the computer to lift it, the result will still be the same. It will end with a DDD being generated as soon as your account has the new information posted to it, which can’t happen before Monday.
@*ty* Transcripts updating and DDD generating, is based off of new information posted to your tax account. Nothing could post yesterday being deferred, while stuff does process Saturday and Sunday, its post with Friday or Monday. So in this case nothing new will post until Monday night, which will be the next time people see their transcripts update, and a new DDD will be issued. The only updates that MAY continue to happen before Monday night are, the losing of bars. This is directly caused by your return not having any updates to it in a certain number of days. So whether you get resequenced, or simply didn’t move in progress because of lack of posting on a deferred day, your bars will disappear. Once your account updates again, you get your bars back, and it often results in a DDD along with it, because that was your next step anyhow before you got jammed up or started over.
That can be explained as well. Their situations aren’t identical to yours, mine, or others. There have been people with 896, who never got the 570, and got their DDD. There are also some reporting having 896 and 570, but now updating to a DDD. Point being just because someone has 896 & 570, doesn’t mean they are related. Yes, we have been able to determine the 896 & 570 alone are related, but thats not 100% of the time. TC570 is a generic code for many things that fall under additional liability pending/ credit hold. Just because someone has 896 & 570 together, doesn’t mean they are caused by the other. If they have another code, or reason for review, the 570 can be related to that as opposed to the 896. In other words if they have 896, and another code or reason for review, they got the 570 for that. If they didn’t have another code or reason for review, they would have never got the 570, and would have went on to DDD, like some with only 896 have already done.
No changes for me. Not losing hope though. From what I’ve read here, turbo tax forums, and facebook group, it appears multiple people were told the 570 was lifting on it’s own yesterday, which is inline with the systemic release on the 4th business day after posting (code posted monday, so 1st business day wa Tuesday, 2nd day Wednesday, 3rd day Thursday, 4th day Friday. The reason I think we aren’t seeing updates is because Yesterday (Friday 1/30) was a deferred day, meaning anything processed didn’t post, and can’t post until Monday. Monday is an elongated day, which means anything that processed or updated on Friday, today, or tomorrow, will post late Monday night, early Tuesay morning.
Anything new or good happening ? I had to stay away from here today before I made myself crazy. Only thing I had happen today was one irs agent repeat 21 days to me everything I said, and wouldn’t even take my name. And another who said the 21 day speil and hung up on me.
@2013taxpayer I see your response now. Yea I don’t want to worry about it to much, but when someone has money that belongs to me and my hubby, I don’t take lightly to not having updates. I think if they would just give us a dang DDD it would feel better. I mean if I got to wait til Wednesday, next Friday, or my 21st day of the 10th, FINE. Just tell me when you gonna let me have it.
@2013taxpayer I assume nothing new for you either?
No.Nope.Nothing.Nada.Zip.Zilch………………. LOL UGHHHHHHHHHHHHHHHHHHHHHHHHH! I been reading more manual and other forums. I still feeling confident its coming, but I am tired, and losing my mind tonight.
I know I said it a few times on the main forum, but for anyone just getting these codes, I’ll say it again.
If you have code TC 896 & TC 570 ONLY, they are directly related to each other, and will not cause an extended delay like an actual review does.
However if you have – TC 570 without the TC 896
or
TC 570 with TC 896 and a balance due next to TC 150 (return filed and tax liabilities assessed)
or
TC 570 with TC 896 and other debt codes (debt codes are codes that have a positive balance next to them. Codes with a negative balance are refundable credits or in other words your refund)
These scenarios may indicate that they are taking more action on your account, other than dealing with the healthcare penalty. If you have one of these scenarios, you may be in a situation, where they are actually reviewing your account, and it may delay it significantly.Okay I have read every forum I can find this morning, and have found a pattern.
First of there is a small group of people who have 570 and not the 896, and they were just confused, so their info doesn’t help us.
Second there is another small group of the 896/570’s that are reporting their refund amount on their transcript shows their full refund amount before the penalty was deducted, and the ones in that group that called the IRS, are being told they have other issues.
That puts the rest in a third group. The ones who have 570/896, and their transcripts reflect the amount already deducted. These ones that have called are reporting that there is no issue, and not to worry about it.
This is what I stated I found the other night. For anyone with the 896/570, and you don’t have any other tax issues, offsets, pending credits, etc., the 570 is supposed to drop off on the 4 business day, and I still stand by that.
You will know if its already taken out if you look back up towards the top and it has a note about a minus sign being a credit. Is that amount reflecting your full refund or the amount after penalty
Ok, I need a survey.
If you have the 896/570 combo, and you can view your transcripts –A. Does your transcript reflect your refund amount, with the penalty already deducted?
or
B. Does your transcript show the 896 with your penalty amount, however the refund amount is still in full, without the penalty being deducted yet?
and
C. Do you have account transcripts, return transcripts, or both?