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So, I finally received the update Friday of a new scheduled to be mailed by March 26 to May 17. I woke up this morning and got notification from my informed delivery from the USPS that I am FINALLY receiving my “paper check” sent by IRS today. I can’t believe it. ALL the hoops I had to jump through this unnecessary process when I should have been one of the FIRST to receive payment DD. At least for me it’s resolved. GL everyone else.
@Leigh That post is on April 26 at 6:41pm
@Leigh Can you clarify, you say “trace line” and then say that your account doesn’t exist when get ahold of someone. R U talking about IRS trace line or Metabank? I can’t make heads or tails who you are referring to. If you was told you was sent a check then you need to follow instructions to do a trace by sending in form 3911 which I also gave instructions how to do.
@Leigh Also, you can’t just give your DD info and they will send it that way. Trust me I asked. They said that if issued an EIP debit card, that is the way it will be sent again, or however funds was “originally” sent. Since you already know that you was sent card, follow my instructions as stated in prior posts to get another one reissued.
@zachwaits No problem, keeping fingers crossed as well.
@Leigh Follow my instructions on April 30th @11:23am post. This should get you a “live” person to speak with at MetaBank. I never had my previous card that was “supposed” to have been sent March 26th. You don’t need it. just follow the steps and you should get someone.
MetaBank #800-240-8100 and website EIPCARD.COM. I called number, pressed 1 for english, 2 for lost or stolen card, then press 1 because 2 will just go to a recording and disconnect. Input your last 6 of SSN, zip code, and follow prompts to get REISSUED another debit card. I can guarantee that probably is what has happened to most who have the “scheduled to be mailed by March 26th” status on GMP…
Called MetaBank today and they verified the reissue of card after I did process yesterday. When you verify with “live” person after 24hrs, enter 1 for english, then 2, then enter 1, and input information. When asked further questions about card, enter no to speak to live person. Hope these steps help you all as I know it has been insane we have to be so proactive in receiving our rightful funds. Let me know how it goes as well, continue to update…
Here are steps if you have the “scheduled to be mailed” on GMP and STILL haven’t gotten information. Call 800-240-8100, press 1 for english, then 2 when prompted, then 1 so you can enter your info. Follow the prompts and you will get reissued a new EIP card within 24hrs. Takes appr. 2 weeks to get new one so be on look out. This is from MetaBank and website is EIP “dot” COM. Most are having this issue GUARANTEED.
P.S. The post with instructions is needing to be approved, so hopefully by end of day that will be up as well.
So.. follow those steps with call to MetaBank, and do process if given a “scheduled to be mailed by” on GMP. If you was sent an EIP debit card unknowingly, hopefully this will verify it and speed up your process. I’ll continue to update any information I get.
It further states, card will be sent out in 7-10 business days. So I’m figuring 2 weeks time to be received. Much better than waiting to get response from IRS after 6 weeks only to say was issued an EIP card and then needing to do my steps of reissuing. IRS person said even if card was stolen, they can’t activate it without your personal information. She said even if someone did steal it, they couldn’t use it. So that’s reassuring to me…
Hopefully, this will help those who are wanting to be proactive and NOT wait on IRS tracing timeframe. I feel that getting that vital info from person at IRS helped me in doing so because she stated it should have shown “eip card payment sent”. Once completed on reissue, call said will update in 24hrs and can call after that to speak to someone…
Update… Finally got through with a person even after faxing 3911 form at the IRS calling 800-919-9835. This person I spoke with actually didn’t even need to transfer me, pulled up my information after giving entire things I have done, and verified that my “scheduled to be mailed March 26th” was actually mailed in a form of an EIP debit card from MetaBank. Advised to call and request another replacement card through them. I’ll give complete process on this…
@Jackvee9 Make sure you’re logged in on here and you will be able to see it. April 26th @ 6:41pm post with hyperlinks. Don’t want to repost it because that one was delayed in posting because needed to be authorized by moderator and it took some time.
@Jackvee9 I posted process on faxing form 3911 and using computer in doing so without landline on the 26th in my posts on here.
@zackwaits Same experience, but faxed form 3911. Couldn’t get through to a rep to do phone trace, but I did do the form. No confirmation or update on IRS account either or GMP. I have confirmation that fax was received and kept for records in case of FURTHER funny business by them not doing their job. Like the military now, hurry up and wait…
P.S. Looks like my prior 2 posts are not showing as awaiting moderator review of websites I attached and steps going forward on resolution.
This could be solved immediately if you could get through all the red tape and actually speak to someone who could actually do their job. Unfortunately, all we can do after the steps I stated is play the waiting game and hope someone does their job. No other options at this time. Will update any further information…
The IRS are doing everything to be difficult in sending us who are on disability who received the “scheduled to be mailed March 26” in GMP. So frustrating that received first 2 EIP’s without issue DD as my information is already on file. Don’t know who to blame either the SSA or the IRS, but CLEARLY either one is to blame.
@Houston, TX. Yes I went ahead and filed my 2020 taxes but just entered my SSDI information. Follow my complete instructions in my prior 4 consecutive posts on April 17. It ended up showing 2021 in my account AFTER I filed it on IRS account. There is somehow either an issue with SSA or the IRS on why information isn’t crossing over. I’m gonna call on 23rd and trace either way, so hopefully since they have all info, it shouldn’t be long. Will update.
I went to payment options, go to irs direct pay, clicked the civil penalty, other amount due, picked last year, and entered a month, verified and took me to page to input my banking acct and routing number. I paid $0.01 as payment and it went through last night. So now they have DD info and should be no excuse on any other delay. I’ll keep you all updated and figured I just had to bite the bullet and do what I could other than sitting on my hands. Hope this works!! Stay tuned…
Once I submitted it and received notification that IRS accepted it, I logged back into my IRS account and the year 2021 was now there so they could do what they need to do. I did this in hopes that I won’t have to wait the entire time of “tracing”. I even went on to IRS account after that and set up my direct deposit directly with them….
Input your ssi, ssdi, etc… go through and efile it for free. I didn’t do state form and submitted. It was rejected, but TaxSlayer will show you what you need to do to fix it. It’s just entering $1 in I believe the interest and dividends section, but just wait for the email to verify and do it there way per their instructions. It took me less than 15 mins to do complete process including the fixed Federal form…
Here is some information I got from another chat. Somehow, the information IRS needs to authorize payment from the SSA has fell through a “glitch”. To rectify, create account on IRS site. Once you do click on Account Balance. If you don’t see 2021 “details by year” then you have been affected by this. To fix this, go to TaxSlayer and fill out tax info. Even if you didn’t receive anything other than benefits….
Call the Treasury Dept. 1-855-868-0151 and pressed option 1 for those with the “scheduled to be mailed March 26th” date or any other. They will be able to tell you even if the IRS had sent authorization to them to disburse payment. Most who haven’t received payment yet, I guarantee that this hasn’t been done yet and we will be stuck with waiting the 4 weeks to trace since there is no other recourse. IRS dropped the ball on so many people!
So, my spidey senses was tingling and it said to call the Treasury Dept. 1-855-868-0151 and pressed option 1. Gave them my whole story to them. On disability, why “mailed”, what is taking so long. Person took all my info ssn, address, and name. He stated that the IRS hasn’t even sent over authorization for the funds to be released yet. It is the IRS that have dropped the ball. PERIOD. LMK what info you all get.