[Erin(wonderingwth)]

Anytime! They should send it the original way you requested. Unless the bank rejects it or there are some special circumstances. It should come the original way.

[Erin(wonderingwth)]

This is probably a stupid question but I’m going to ask any way! If the paid date is 3/7, did sbtpg send it already or will it be sent today? Their site kind of confused me on how the process works. I have it going to my bank acct, which I know it depends on when they deposit it once it’s received.

In one area of the site it says they send the refund the same day it is received and then on their map under help it states 1-2 business it’s released after receiving. Anyone have any previous experience with sbtpg?

[Erin(wonderingwth)]

Also seen an update!!! Yay! Tax season is almost over! We are almost done you guys! What a ride this was…

[Erin(wonderingwth)]

Nope same here. Glad I’m not alone, I’ve been checking as well.

[Erin(wonderingwth)]

I would call the IRS if it’s regarding the income they maybe able to fix it by what they have reported or they may have you fax in the w2. I’ve heard of a few people that had to do this. But I would call them first.

[Erin(wonderingwth)]

Doug…thank you for advising because I didn’t know if you could do a walk in or not. Crazy how this tax year has affected so many people and I would have been upset to if I was in your shoes. Thank you for sharing that info. That’s a suggestion I definitely will not make to others. I pray that you also get answers soon and your refund. This has been the worst tax year that I have ever experienced. I’m not looking forward to future tax years because this one has made me not want to file taxes lol

[Erin(wonderingwth)]

Kate…I will be praying for you as well. We all depend on this refund so no it’s not dumb. I’m in the same boat. I’m on long term disability due to several health issues with 2 kids and bills. So trust me I understand. I don’t make the money I used to and I don’t have health insurance so a lot of my money is bills, food, and medication. It’s hard and it sucks that we all are going through this, but I am like you also praying that we all get good answers and refunds soon. My prayers are with you!

[Erin(wonderingwth)]

Tsargeano…This is just nuts!!! I thought they were suppose to be more helpful. Like I told Sharon this is ridiculous that you guys have experienced this with these ta it makes no sense. Why make it difficult knowing that the reason we are calling is because we need our money!!! I’m praying for you as well cause this is just dumbfounding that they are acting like this

[Erin(wonderingwth)]

I hope the manager at least gives you a call soon! Sharon. I’m definitely praying for you. There are a lot of people who unfortunately in the same boat as us. All we can do is vent to each other and try to keep it together

[Erin(wonderingwth)]

Do you know if there is a local office you could go to in your state ? I’m so sorry to hear that your going through this and I am praying for you. This is wrong.

[Erin(wonderingwth)]

That is just crazy!!! I don’t understand what their problem is. So all they can tell you is that your return hasn’t been processed yet?! I thought they were suppose to help you get answers. Are they going to continue to research and call you or that’s just it?

[Erin(wonderingwth)]

lol for real Janie because I promise I have grown several gray hairs in the last several weeks!

[Erin(wonderingwth)]

I definitely would because I can only imagine how upset you are. I know I would be flying off the handle. It makes no sense not to just save a person from stressing just to call back and let them know where they stand. They don’t care cause it’s not their situation until the shoe is on the other foot. I know they have a lot of cases but sheesh take the time to stop and call someone and give them an update. I’m supposed to be getting a call but I’m just about to give up on this. My stress levels have been way too high behind all this mess the IRS is doing and not doing. My whole hold is a IRS debt. It’s like why does it take almost 3 weeks for y’all to pay yourselves!!! That’s ridiculous…

[Erin(wonderingwth)]

Sharon….that’s crazy! Why waster your time and not give us that information day one instead of dragging you along. That’s not expediting your situation when you still have to wait 6-8 weeks. If he could help you, why not just call and say so as soon as he knew…smh! I’m sorry to hear that he hasn’t been calling you back. This whole tax year has been troubling!!!

[Erin(wonderingwth)]

Tsargeano…that’s not cool! He should be calling you back with an update. This whole situation has been a nightmare. I am now on hold waiting to talk to an advocate again since the person yesterday didn’t transfer me to speak with one yesterday. I am so upset because I feel like I am wasting my time and I’ve already wasted 24 plus business hours because someone didn’t know that they were suppose to get me over to intake. I just want to give up!

[Erin(wonderingwth)]

Ok and did they tell you right then and there if they can help?

[Author]

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