Heather C

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  • in reply to: Amex Serve and "SBTPG SENT FUNDS 02/22" ONLY plz!! #4185577
    Heather C
      @choate1995

      Also I have been calling them for a week now never once did they tell me!!! My money hit my account yesterday before SBTPG updated but they did not tell me because I had wrong card
      !! But they made my funds avaliable right away!! MAKE SURE if you have JH amex serve and got a permit card that it has JACKSON HEWITT on it and it is light blue not dark blue!!

      in reply to: Amex Serve and "SBTPG SENT FUNDS 02/22" ONLY plz!! #4185576
      Heather C
        @choate1995

        I WILL NEVER EVER use Jackson Hewitt OR American Express Serve again!!!! I got my taxes back and JH gave me a temp card. I got a personalized on in the mail activated it and threw out my temp because they told me it was no longer active. WELL turns out that the card they sent me was for a whole other new account they created for some UNGODLY reason! And they wont transfer my funds to that card or anything.. So now after waiting for my taxes for the past 2 months NOW it is in my account and I can do NOTHING but look at it for 7-10 business days till I get my new card for the right account!!! I AM SO MAD!!! can anyone tell me how long it took them to get their perminit Jackson Hewitt Amex Serve card??? I am in FL

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