Your Account is Unavailable at This Time

Home Forums General Discussion 2022 Tax Season Your Account is Unavailable at This Time

  • This topic has 4 replies, 1 voice, and was last updated 1 year ago by Steve.
  • Topic Starter
  • #4519414
    Paula

      We apologize for the inconvenience, but we’re unable to retrieve your account information right now. Your Economic Impact Payment, Advanced Child Tax Credit payment, and other account information are unavailable. Please come back later to access those features. You can still make a payment using the buttons on this page.

      This tool is available during the following hours:
      Monday 6:00 a.m. to Saturday 9:00 p.m. ET
      Sunday 10:00 a.m. to midnight ET.

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      • #4521971
        Steve

          I’m getting this same message….. hoping it clears up soon

        • #4519429
          Arreyis

            They do updates to their site every Saturday evening. This isn’t about your account, it’s sitewide to stop preventable issues cropping up :)

          • #4519416
            Paula

              Filed 1/26 nothing yet. Just found this site sad to see there’s more people waiting.

            • #4519415
              Paula

                Of course they let you still make a payment lol they want our money 24/7 but can’t give us what they owe us.

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