Your Account is Unavailable at This Time

This topic has 4 replies, 1 voice, and was last updated 3 years ago by Steve.

Topic Starter
March 5, 2022 at 11:15 pm #4519414
Paula
We apologize for the inconvenience, but we’re unable to retrieve your account information right now. Your Economic Impact Payment, Advanced Child Tax Credit payment, and other account information are unavailable. Please come back later to access those features. You can still make a payment using the buttons on this page.

This tool is available during the following hours:
Monday 6:00 a.m. to Saturday 9:00 p.m. ET
Sunday 10:00 a.m. to midnight ET.

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- April 8, 2022 at 2:23 pm #4521971
  Steve
  I’m getting this same message….. hoping it clears up soon
- March 6, 2022 at 1:48 am #4519429
  Arreyis
  They do updates to their site every Saturday evening. This isn’t about your account, it’s sitewide to stop preventable issues cropping up :)
- March 5, 2022 at 11:18 pm #4519416
  Paula
  Filed 1/26 nothing yet. Just found this site sad to see there’s more people waiting.
- March 5, 2022 at 11:17 pm #4519415
  Paula
  Of course they let you still make a payment lol they want our money 24/7 but can’t give us what they owe us.
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