TurboTax, SBBT and 570 hold

Home Forums General Discussion 2015 Tax Season TurboTax, SBBT and 570 hold

  • This topic has 4 replies, 1 voice, and was last updated 9 years ago by macygray.
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  • #4099883

      As a tax preparer, we have received a lot of complaints from our clients that took advantage of the Amazon Bonus Refund offer from Turbotax, and received a 570 hold code on their IRS account transcript. The return transcript are available in all cases so we know the return is sucessfully processed. Most returns have either a 0402 or 0405 cycle code.

      We know the refund is being route through SBBT in order to purchase the Amazon gift cards. We suspect IRS is blocking refunds routing through SBBT.

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      • #4099926

          Amazonuser, Are you saying hold is being placed on those who used the service to purchase Amazon Cards AND paid fees through them as well could be affected? Or could it also affect those who only used the service to pay their tax fees?

        • #4099912

            We are suspecting that if you use TT Refund processing service to pay TT fees, or took advantage of amazon bonus refund, you will likely subject to 570 hold which means delayed refund or worse, an audit.

          • #4099905

              wait so what’s going on?

            • #4099884

                Additional information: The 570 code stands on its own, it is NOT related to the health care issue, as all of the clients impacted have health insurance all year through their job.

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