- This topic has 11 replies, 4 voices, and was last updated 7 months ago by .
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I logged into my TPG account yesterday and it stated the amount of my return. It took me several times to log in over the course of ten minutes with the message “internal error”. I was finally able to log in and it said “unknown” for amount funded and everything else. Has anyone else gotten this same message?
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@LolaR Awesome!!
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@LolaR just let it sit, if you can. My aunt said hers took a long time to update. When I did it, it was still very early. The site may be seriously busy now. Lol
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Finally saw my info. I had to open an “incognito/private” tab and look it up that way. I am funded, thank goodness!
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@millieH yea I tried that, it never updates, just stays at unknown. If I refresh it, it goes to a blank white page and stays like that
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This happened to me, after seeing amount sent. If you see “unknown” don’t close the page, just let it sit, open, after a few minutes it will start filling in with updates. If nothing after a few minutes, try refreshing the page and then waiting.
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Mine says unknown and unfunded as well. No issues logging in. I called their number and it says my refund amount was sent by DD on 2/22. I finally got the email from TT this morning saying my refund was on the way.
Nothing pending or showing on CK yet.
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Mine said funded and all this morning. Checked now just because and it’s doing the internal error then all unknown. Must be a glitch.
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It said the same for me I refreshed the page and it all came back and it is showing funded seems everyone checking is making the page glitch
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Mine says same thing…I’ll check again after kids get off to school
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Good morning,
My sbtpg says unfunded, but I checked my tt, & under order info on tt, it says payment pending. Does this mean sbtpg is getting ready to take funds and send my money to the irs? Just wondering? -
mine just updated to funded everything said unknown for a few seconds though.
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