SBBT Website Down

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  • This topic has 14 replies, 5 voices, and was last updated 10 years ago by Jmac.
  • Topic Starter
  • January 23, 2015 at 1:58 pm #4093621
    Aspis

      So the SBBT site where you enter your ssn, filing status, and refund amount, is malfunctioning, at least for me. Im a programmer, and the error page seems to indicate an empty variable being returned.

      Anyone else get this result?

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      • January 24, 2015 at 2:37 pm #4093807
        Jmac

          It’s not THE real date key word “anticipated”

        • January 24, 2015 at 2:34 pm #4093803
          Cafeazucartx
            @rtbartonie

            @iwanttoshop- where can you find the anticipated DDD date is this on your account with sbbt? Or is this with your tax software that’s telling you the date? Thanks so much!!

          • January 24, 2015 at 2:22 pm #4093798
            Anonymous

              @aspis, I filed the 15th got accepted the 16th, it looks like they are going based on the 21 day cycle, but they said the IRS is depositing it on the 6th.

            • January 24, 2015 at 1:58 pm #4093793
              tswan20
                @tswan20

                https://cisc.sbtpg.com/logon_prompt.aspx

                The mobile Sbbt is down but this one works

              • January 24, 2015 at 1:47 pm #4093791
                tiffy

                  Aspis yes im getting the same thing on sbbt….I hope they are updating

                • January 24, 2015 at 12:12 pm #4093779
                  Kim

                    I filed via TT on 1/22. Just checked SBBT and they haven’t received my refund yet.

                  • January 23, 2015 at 2:31 pm #4093631
                    Aspis

                      @Iwanttoshop, really? Would they know that before wmr even updates? Feb 6, when did you file? TurboTax?

                    • January 23, 2015 at 2:30 pm #4093630
                      Aspis

                        Still down. Like I needed another reason to panic this week.

                      • January 23, 2015 at 2:28 pm #4093629
                        Aspis

                          Its probably just a small glitch related large traffic. Im checking again now…

                        • January 23, 2015 at 2:26 pm #4093628
                          Aspis

                            It means that when I submit the info, the SBBT system, is supposed to return info which then provides the server with the correct info to display on my screen, however, after I enter my info, what the SBBT is sending as a response, which should normally have my personal details, is empty. This is not the same thing as, we dont have your info, because even in that case, the returned value is not empty. So, their system is malfunctioning. Its not you or me personally causing it, its a system wide error, presumably.

                          • January 23, 2015 at 2:24 pm #4093627
                            Anonymous

                              I called sbbt yesterday asking about my refund, they informed me it is scheduled to be deposited Feb 6th, I ask them is there a possibility it could be sooner they said they do not know.

                            • January 23, 2015 at 2:20 pm #4093625
                              Anonymous

                                My log in worked

                              • January 23, 2015 at 2:20 pm #4093624
                                Anonymous

                                  What does empty variable being returned mean?

                                • January 23, 2015 at 2:19 pm #4093623
                                  Anonymous

                                    I got the same results.

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