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I filled 1/28
Accepted 1/29
No movement on WMR
Called on 2/20 told I had to id verify and letter was sent 2/9.
Never received it, called the in appointment line and got an in person appointment.
Verified in person on 3/7 was told 9 weeks
Called today just to make sure it was ok, the agent told me that she could see where I ID verified, and she told me there was a pending transaction on my account. I am expecting a refund, but she didn’t/couldn’t tell me what the pending transaction was. I’m usually a daily, well for the past 3 years.. do you think this is good news?