Need to verify ID

[WhiteWolf]

*Moved from General Discussion Post* In short, accepted 1/22, pather, eitc, actc, same return the last 10 years. Nothing new. WMR 1 bar with TT152 shortly after. On 1/27, bars gone and an alert (orange triangle) on WMR and IRS account…”Action Req’d, verify identity”. Link goes to IDme. Logs in successfully, then states “Not able to provide assistance via tool”. Even though IDme is current, and established user since 2000, logs in successfully. No letter received. No notifications online. Various IRS reps state nothing can be done until 21 days post opening day=2/19. Makes no sense.

[WhiteWolf]

I wonder what planet these mystery letters are being mailed from? My letter was sent 1/29 (never received), and resent 2/13 (haven’t received). When have others received their letters? Last week? Was it standard mail, or certified? I have had the “Action Needed” on my account since 1/27, and they will not let me verify without the letter.

[Kaitlyn Martin]

I called and they let me verify my identity over the phone with a bunch of questions. Now it’s waiting time! Anyone know how long it’ll actually take to get the refund?

[Aliciaxoxo]

My WMR and transcripts haven’t updated at all. Filed 1/7 and it’s been accepted for awhile now and this is the first year I have been able to login to my transcripts and irs account. I wouldn’t even have known I needed to “Verify my tax return information” if I didn’t get on the irs website this year because I have not received a letter or update anywhere. On my account I have a notification that says I need to verify my return info, and I’m waiting on a letter in the mail.

[maxine]

Just woke up to another verify statement on wmr. Transcripts are still NA (top) blank (bottom). I’ve always been weekly, so now I’ve got to wait until next week to see what exactly is going on. My as of date is 2/19 (holiday and irs closed) and has stayed that way since beginning. Saw someone with a wmr verify request say they already go their deposit? This is year taxes are turning out crazy.

[Amber]

Hey, I had a similar issue. My WMR had a little different notification, but ultimately it was that IRS was reviewing my refund, and in order to protect my identity and to process faster I need to verify my identity. It’s been up there for 3 weeks and I did ID.me but thought I was waiting for letter. Oddly enough today my transcripts updated to 846, refund issued 2/22. So, pls check your transcripts and WMR in the AM and hopefully this will happen to many others! Good luck!

[sns6712]

Accepted 1/19 and was told the same thing that letters aren’t even mailed until 21 days after opening. I don’t get it either!

[Author]

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