Mixed signals? Which is correct?

Home Forums General Discussion 2015 Tax Season Mixed signals? Which is correct?

  • This topic has 0 replies, 1 voice, and was last updated 9 years ago by Ryan.
  • Topic Starter
  • #4100453

      I filed and was accepted on 1/28.

      When I try to request online transcripts to view online, it says “We cannot process your transcript request. Please contact the Identity Protection Specialized Unit (IPSU) at 800-908-4490.”

      But, when selecting by mail, I was able to request all but 2014 transcripts to be sent in the mail. However, When I try to request 2014 transcripts from the drop down menu, both account and return, it says none on file. But, the year for 2014 does show up.

      I presume this just means they aren’t done with it yet, rather than an actual identity issue, correct?

    • The forum ‘2015 Tax Season’ is closed to new topics and replies.