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Mixed signals? Which is correct?

Home Forums General Discussion 2015 Tax Season Mixed signals? Which is correct?

  • This topic has 0 replies, 1 voice, and was last updated 7 years ago by Ryan.
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  • #4100453
    Ryan

    I filed and was accepted on 1/28.

    When I try to request online transcripts to view online, it says “We cannot process your transcript request. Please contact the Identity Protection Specialized Unit (IPSU) at 800-908-4490.”

    But, when selecting by mail, I was able to request all but 2014 transcripts to be sent in the mail. However, When I try to request 2014 transcripts from the drop down menu, both account and return, it says none on file. But, the year for 2014 does show up.

    I presume this just means they aren’t done with it yet, rather than an actual identity issue, correct?

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