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  • #4115500 Reply

    IGMR Admin

    Wheres My Refund Missouri- Share your experience with filing your Missouri Tax Return and tax refund progress with others. If you have state information this is a great place to post. To check Missouri Wheres My Refund? go to Missouri Department Of Revenue

    Join the conversation about your federal tax refund here

Reply To: Missouri
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  • #4196997 Reply


    Missouri finally update refund status. Filed April 15 today says your return has been processed. Issue date 6/13 I hope I’ll see some interest too (over 45 days)

    #4196994 Reply


    I filed my 2016 Missouri State Return on 4/6/2017. Website still says processing. Allow additional time. I did see that if it takes over 45 days, then interest is to be added. But man, what is the hold up?! I received my Federal return over a month ago!

    #4196917 Reply


    Filed MO 4/15/17 and still waiting on 6/6/17. Website says “processing” and “allow additional time.” Had Fed refund weeks ago.

    #4196753 Reply


    Update: Called MODOR today and they told me my check would be mailed out tomorrow for my 2014 tax return.

    #4196724 Reply


    I sent in my 2016 return on April 18th and was told it didn’t begin processing until 4/24. I received a status update today that says the department proposed changes to my return because i claimed the wrong number of dependents.. and I should be receiving a letter in the mail dated 5/31…..so my 2016 took approx. 4 weeks

    Now my 2014 and 2015 I sent in on March 28th. They began processing 2014 on April 10th and 2015 on April 6th. I am not sure how that happened when they were sent at the same time. So now my 2015 is completed processing but not my 2014 and that is the one I am looking for as my 2016 Federal was off set to pay the 2014 balance. The rep says she sees where my refund for 2014 is $XXXXX, but says it hasn’t completed processing…..How can that be? How can they see that I have a refund due if it isn’t completed processing?

    #4196702 Reply

    Nicholas William Tracy

    So i filed on Feb.21st and its now almost 11 WEEKS LATER and still on the wheres my refund site it stills says still processing and a refund date will be provided when return is processed. which is like a HUGE,” and a fuk you very much” to any and all who are in this boat with me.

    #4196580 Reply


    Return was accepted on 3/17. Website has finally updated to “Your tax return has been processed. Refund issue date 05/17/2017”. smh….I’ll believe that deposit when I see it!!!

    #4196547 Reply


    Per the Taxpayer bill of rights:
    Interest on Overpayments
    You will receive interest from the Department on any
    overpayment of the individual income tax due for a filing
    period if the Department does not refund to you the amount
    overpaid within 45 days of the date you file your return. You will
    receive interest on any overpayment of corporation income or
    corporation franchise tax due for a filing period if the Department
    does not refund to you the amount overpaid within 120 days
    of the date you file your return, the original due date, or the
    extended due date, whichever is later.


    At this point it has now been 46 days since I filed

    #4196452 Reply


    I filed April 1 2017 now may 10th 2917 still says Missouri tax refund revived but not processed I do owe IRS back taxes but filed a chapter 7 on April 29 2017 so automatic stay went into effect I was able to include back taxes cause they were from 2011 so they were discharged in bankruptcy already the IRS took my federal refund 5 days after I filed and chapter 7 hadn’t been filed yet so automatic stay was not in effect yet just wonder if state will issue my state refund r what because according to layer IRS cannot offset my refund anymore and since state had issued and still processing the refund they have to forward it to me in past year I filed and Missouri offset it to IRS within a week so can’t understand what’s going on

    #4196359 Reply


    My tax return was accepted on 3/21/17. The DOR website still states “your return is being processed, please allow additional time”. I sent an email on 5/2/17 and received a response on 5/6. The email stated that they are still processing my return and during this heavy processing period their processing time is at 10-12 weeks!!!! The part I love the best “thank you for your continued patience” :-( I thought I would let everyone else know that it will be 10-12 weeks for you to get your return if you filed anytime in March.

    #4195862 Reply

    Dan Hinton

    My state return was accepted on 3/17/17 and website has said that it is being processed for the last month. I’m planning on going to my grandsons graduation in a couple weeks and was planning on my refund to help with expenses, never thought it would take this long. I paid in the money through the year without a problem and would really appreciate getting my return pretty soon. Thank you. Old cranky retired veteran.

    #4194303 Reply


    I filed federal and MO together and both were accepted on 02/05/17. My fiancee filed federal and MO and both were accepted on 02/12/17 We both received federal return via direct deposit on 02/21/17.

    I’ve been checking the dor.mo.gov website since February and getting the following response.

    Your return has been processed and accepted as filed.

    I’ve also been checking my fiancee’s status and getting the following response.

    Your return has been received but not processed. The system is updated nightly. Please allow 24 hours before checking the status of your return.

    I wrote the following email to [email protected] on 03/13/17.

    I received my federal return via direct deposit 12 days after I filed and I have been checking the status of my Missouri return since February and all it says is that it has been accepted as filed. Is there a backlog for returns? I have not been able to find any answers to my question on the website, nor from any other sources. Thank you.

    Got this reply via secured message on 03/16/17.


    Thank you for the email. At this time, you should allow six to eight weeks processing time for your refund to be issued.

    Dana Bernskoetter
    Missouri Department of Revenue

    Then when I went online to check the status of my fiancee’s return on 03/30/17 I got this message.

    The department is proposing changes to your return. You will receive a Notice of Proposed Changes dated, 03/27/2017, explaining the adjustments. Please wait until you receive this notice before contacting the department.

    The Notice arrived in the mail on 03/30/17 along with a paper check for the adjusted amount, which was way less than what we had expected.

    Bottom line is, it’s a big waiting game!!!!

    #4193918 Reply


    My state return was accepted feb 27, still no refund. The website says they are processing my return allow extra time…very frustrating.

    #4193697 Reply

    Stefanie Marshall

    Received my refund *finally* on Tuesday, 21 March 2017. My return was accepted on 12 February.

    So about 6 weeks….

    #4193632 Reply


    Mine was showing”received but not processed but changed to “processed and accepted as filed” and has been like that since 3/21/17.
    Does anyone know what that means?

    #4193255 Reply


    Filed/accepted 2/24 finally have update from “being processed allow additional time” to issue refund date 3/24.

    #4193210 Reply


    @Khaz – it took a few days to receive a response. I will also say that after ALL these shenanigans, I still have yet to see the return. NOW it saws that all or part of our refund was intercepted (basically to pay off something) but I am not sure what it is paying off or why. I called the federal offset line and neither me or my hubby have any owed debts. A friend of mine said that old utility bills are being taken by KS & MO from the refund checks, but we live in KS (my hubby just works in MO) so I am not sure what they are taking and why. It says we should’ve received a letter but it changed to that status on Friday and we haven’t received any letter yet.

    #4192040 Reply

    Gus Hermann

    Missouri received my return February 9th. Website has continually shown “Your tax return has been received; but not processed.”.

    This morning I sent an email to: [email protected]

    Within 2 hours I received the following:

    “Thank you for contacting the Missouri Department of Revenue.

    According to our records, the Department received your 2016 Missouri return on February 09, 2017. However, with the rise in identity theft and fraudulent returns, the Department must take additional precautions to protect Missouri taxpayers. We are reviewing more returns to ensure fraudulently claimed refunds are not issued. I apologize for the delay. The average processing time is 8-10 weeks; please allow additional time for processing.”.

    As someone who actually had my identity stolen last year I provided my IRS issued PIN number and MO Drivers license along with my returns this year. It’s disheartening to learn that such measures seem to be disregarded and all returns held up in the name of “security”. Someone earlier suggested it was a sham to allow MO to keep the money longer (and earn interest on it). I’m starting to believe it. Grrrr.

    #4192409 Reply


    Thank you so much for this info and link @MissD!

    #4192268 Reply


    I checked Saturday and the MO Dept of Revenue updated to “refund will be processed 3/21″…I opted for direct deposit so we will see….

    #4191700 Reply


    @ Nalani – can you tell me how long it took for you to receive a response when emailing MO DOR? I was told I would receive a confirmation email of the documentation I submitted, however, I still have not. Thanks!

    #4191647 Reply



    Most of my MO friends haven’t received their refund yet. I know that our situation is that my hubby works in MO and we live in KS. But for that matter – we still haven’t rcvd our KS back either. I also know how the military situation goes too. I used to work for the DOD and once had to pay Virginia, Missouri and Kansas for 2 tax years because I went to VA to work for 8 months and the 8 months spanned into the end of 2011 and beginning of 2012. Now that was brutal.

    I still haven’t received my actual refund but my status has changed to “processing”

    #4191545 Reply


    Just got off the phone with MO DOR, and because we’re military we have to wait 8-10 weeks for our refund. Can see a home of record change in the near future…Missouri is trying to delay and avoid paying these refunds. Everyone I know who is not from Missouri has received their state refund. They offer no real explanation, just further verification???

    #4191440 Reply


    I e-filed 1/28/17, return was accepted by MO within just a couple of days, do not recall exact date.
    Status on the online refund form stated my return had “been received, pending processing”, until 3/1/17, at which point it changed to “the department is proposing changes to your return. You will receive a letter dated 3/8/17 explaining the changes; please do not contact the Department until you’ve received this letter”. So, I receive the letter Friday, 3/10/17. Letter indicates the proposed changes are as follows (I work in KS, live in MO): “your resident credit is changes to zero”, and ” your MO tax withheld is changed to zero”. I, like most people likely would, assumed my employer failed to file the proper documentation (especially considering this has been an issue with my employer over the last couple of years, but that’s a whole different story). So, I go in to work this morning, ready to bite heads off in the HR Dept. I am provided proof of my w-2 filing with the state, which occurred mid January. After several attempts (being disconnected from the customer service line MULTIPLE times), and over an hour wait, I finally am connected with a real live person (they DO exist!). I inquired as to why I was being required to prove such information when both the IRS and the state of KS had received the appropriate information from my employer, and issued refunds accordingly with no issue. Did you not receive confirmation? “Oh, we did, but the processing department just wants to confirm the w-2 YOU used to file your information is the same as what your employer filed”. What?!? (Can you not tell by the fact that I claimed the EXACT SAME MONETARY FIGURES!?) So, now, I have to provide ALL documentation to prove where I received my figures in completing my tax return, DESPITE the fact that they admitted to receiving the proper documentation from my employer. Call me a conspiracy theorist, but I believe the MO DOR is short on funds to pay out refunds, and are playing games to delay having to pay out. I was told that after submitting documentation proving where I received the info I used to file my return; (which, again, I reiterate they have had for a month and a half!) it would be ANOTHER 6-8 weeks before my refund would be processed. I am so beyond frustrated. I am literally left speechless; I have NO WORDS for the level of frustration I am at with the MO DOR at this point.

    #4191289 Reply


    @momof3blondies AND @Chuck

    @Mom – I emailed the DOR email that was on their website. I sent a second email making sure that the email was intended for me, considering it was addressed to someone else, and she confirmed it was for me and misaddressed. She told me that the website would update “tomorrow” which was Saturday 03/11/2016 but since it was not a federal working day – it didn’t update until this morning to “Processing”

    @Chuck – I was told on 03/10/2017 that my status would update, but due to the weekend it didn’t update until today.

    #4191001 Reply


    Filed and accepted: 2/3
    Status online: since 2/3, received but not processed (as of 03/10)
    03/10: have not received any verification forms
    Last year (2016) DOR sent form needing to authenticate identify (within 15 days, or they were going to keep the refund)
    Retuned documents to provide identity via certified mail, and faxed.
    Received 2015 tax year refund extremely delayed, but received.

    Limited amount of information available for tax yer 2016 and delayed refunds:
    Assuming from this forum due to identity theft.

    Emailed DOR on Wed., (email on their site): politely inquired that if the delay is again due to verifications, that I went through the same process last year. Why is it needed again, especially since I have so many tax related form that are unique to my tax situation. It is impossible for identity theft in my situation, with MO taxes.

    Response received same day stating, “Thank you for contacting the Missouri Department of Revenue.
    I have processed your 2016 return and your refund will be processed as normal.
    I apologize for the delays on your 2016 Missouri return.
    If you have any questions or concerns feel free to contact the Department.

    As of today, 3/11, the status online still states, “received, not processed”

    So….it’s a blow off, as the system ismiodate every 24 hours.
    Historically, MO refunds were very predictable. The last 3 years, the delays, and tactics used are not up to par with past years, as well, greiten, our new governor is doing everything possible to drain MO of all funds. I am disappointed in the way the state is mismanaged my money, basically boils down to the millions in interest they continue to accrue while our money sits in efile limbo.

    Solution: following the guidelines of w4 federal and state deductions, changing the w4 withholding is the only logical decision. If we were to owe mo tax, we would pay interest, as well payment demanded. Taking back control of my money. If you owe no federal,or state taxes: you can claim exempt (check the publications on modor and IRS sites. If you can not claim exempt, charge your deduction should on your w4s, aiming for minimal pay witholdings to state and federal It will mean you have more take home pay. You can set aside money you will owe (if any) for 2017 tax year. Avoid exile fees and the headache from this unnecessary stress.

    You never know when the refunds (of your cash) will dry up by the powers that be. New administration in all areas of government are Republican.

    In 2018, snail mail your returns, and if any tax is due—make it in small incremental payments.

    #4191210 Reply


    Filed/accepted 2.10.17. Sat on accepted but not processed and today I finally changed to “being processed”. I hope this doesn’t take a month to be processed….

    #4190880 Reply

    Stefanie Marshall

    Just called the DOR at 8:30 am Hawaii time and they told me that processing is now taking 6-8 weeks and even longer for military. But my return is being processed. The representative stated that once income tax returns are received, they automatically start processing.

    So since my return was accepted on 12 February, I am expecting the refund before 12 April.

    #4190821 Reply


    @Nalani… do you have the address you emailed by chance?

    #4190819 Reply


    UPDATE (Kind of). I emailed the MO DOR last week and I received an email back BUT the problem was, the email was not addressed to me. It had a different person’s name. I am hoping that the individual had completed my return and was just using a template to send out emails and forgot to change the name.

    But here is what it said…

    “Thank you for contacting the Missouri Department of Revenue in regards to your 2016 Missouri tax return.

    The Department is currently experiencing the peak of tax season. We continue to process returns as they are received and process refunds accordingly. I have gone ahead and processed your tax return. Please allow up to 4-6 weeks to receive your refund”

    #4190804 Reply


    @ Momof3blondies – see a few posts below. E-filed 1/28, stays read “received but not processed” until 3:1, at which point it changed to “the depart is proposing changes to your return”. Never did my status state they needed additional time.

    With the lack of information out there this year, I am wondering if it’s possibly a budget issue – perhaps they do not have the funds to pay out all the refunds and are waiting to receive payments from those that owe. Who knows! What I do know, is this is becoming more and more frustrating as the days pass!

    #4190211 Reply


    @Khaz…. did your status say “have received but need additional time for processing?” When did you file if you don’t mind me asking

    #4190053 Reply



    I haven’t heard anything – you seem further than I am in this process.

    My timeline:
    02/15 – Filed
    2/16 – Accepted and status “received, but not processed”
    2/24 – Rcvd ltr to verify identity
    2/25 – Completed/Passed Quiz online and quiz states “your refund will now resume processing”

    **AS OF TODAY** My status online STILL SAYS
    “received, but not processed”

    I have tried to google, read blogs, or get updates however I can. I haven’t had much luck finding any information on why it’s taking so long. Some of my FB friends are going through the same thing but nobody seems to know why.

    As mentioned previously – my cousin and his gf both filed same day (2/5) and he got his check in the mail 2/13 and she STILL hasn’t received anything, not even a letter asking her to verify her identity.

    I watch this blog every few days to see if anyone has new info.

    #4190117 Reply


    @ Momof3blondies – I have called the automated phone line as well a couple of times, 573-526-8299. I’m fairly certain the end of the message stated processing time would be approximately 6-8 weeks. I tried calling again to be certain, however, since my status has changed from processing, it no longer provides me with the timeline information.

    #4190029 Reply


    Has anyone heard, read or been told how long it’s taking the State of MO to process refunds? I filed 2/21 and started checking their website last Thursday. I have been checking every other day and mine stills says that my return is being processed but they need additional time. Technically if I go by H&R they said should be received by the 13th but I already received Federal.

    #4189881 Reply


    So, I e-filed on 1/28/17. Per MO DOR, status showed it was received, but not yet processed until last Wednesday (finally!), 3/1. Now it is reflecting the following status: Results
    The department is proposing changes to your return. You will receive a Notice of Proposed Changes dated, 03/08/2017, explaining the adjustments. Please wait until you receive this notice before contacting the department.

    Has anyone else received this status? I reviewed and re-reviewed my return several times prior to filing and I cannot for the life of me come up with anything I input incorrectly. I wasn’t aware that they went through and recalculated individual returns prior to issuing refunds?? Perhaps this is new and what is taking them so long this year?

    Just curious if anyone else has experienced this, and what the outcome was. I am hoping it is simply the ID verification quiz, but doesn’t quite sound like that is the case.

    #4189731 Reply

    Stefanie Marshall

    My state tax was received on February 12, 2017. Still saying that the income tax report has been received but not yet processed. The backlog must be ridiculous!

    So I am expecting my refund in April….

    #4189697 Reply


    Has anyone talked to the Dept of Revenue and if so, what did they say? In years past Federal and State went hand in hand basically but not this year. Just wondering what kind of excuses people are being told.

    #4189241 Reply


    Yes.. this is ridiculous. I still have nothing except “received, but not processed” even after filling out the quiz last week (or the week before). My cousins gf still has nothing either, she hasn’t even received a letter. They must be WAY behind.

    #4189131 Reply


    I filled and accepted 2/10. Got federal like a week later. Mo still says received but not processed. I did enter dl I did not have eic or the other one….still waiting and missouri is so bad about providing any information as to processing time. So nice..but when you owe them…you better pay on time or early or be penalized ou t the wazoo…

    #4189071 Reply


    Has anyone received there MO refund without their website updating and giving you a direct deposit date?

    #4188716 Reply

    Jerrie Mason

    My missouri return was accepted on 1/26/2017 and my message on Where is My Refund for Missouri has stated for over a week now that it is being processed but they need additional time. Prior to that it read received, but not processed. It remained in that status for 30 days before switching to the other message above. I hope it really is’t going to take 30 days to advance to processed/paid! And we did enter our driver’s license numbers through taxact on our returns. Nor did we file for earned income credit or the child credit because we make too much. So I don’t understand the hold up either.

    #4188196 Reply


    Did everyone who is waiting on refund enter their drivers license number? How about the ones that got a letter in the mail to verify, did you enter your drivers license when you submitted your return?

    #4187887 Reply


    Hi Everyone,

    We filled and was received 1-24-17 It still says it is recieved but not yet processed.

    #4187816 Reply


    I hope yours does too! I got my verification letter on the first, or I finished it on the 6th can’t remember. Just saw the date it was mailed out. But I’m still waiting. Just today I went to check and all of a sudden it says “our system doesn’t indicate a refund has been received.” I’m on the phone now. 30th in line and wait time is 169 minutes. Lucky I’m off today. I’ll update afterward. This is ridiculous. I paid estimated taxes for my LLC so this is even worse for me.

    #4187628 Reply

    Justin Rackers

    Filed 29 January, received federal 14 Febuary, still waiting on state, checked MO DOR website and still says return was accepted, pending processing.

    #4187289 Reply


    @steve (UPDATE) I got home on Friday and checked my mailbox… and sure as the sky is blue… I had a letter in the mail from Missouri Revenue Dept stating I had to confirm my identity. I had to take a random quiz online and it was less than 1 minute and then it said

    “You Passed. Your refund will resume processing… there’s nothing further requred from you”

    So I hope that is true and they finish it TODAY!


    #4186278 Reply


    Filed and accepted my state and federal on 1/23/2017. I received federal within a week, but still waiting for state refund. I contacted Internal Revenue Service and received a response saying it takes 4-6 weeks to process state refunds. On week 5 so we will see. I have always received my state refund before federal and usually within a week of filing, so I’m not sure why it’s so late this year. The IRS website says its been received, which was confirmed, and processing.

    #4186002 Reply



    I know my cousin didn’t have to verify his identity. I don’t believe they have requested it from his gf either (I’m sure she would’ve mentioned that when I asked).

    I haven’t received any letters from the state wanting to verify my or my husbands identity BUT I will say that he did correct the spelling of his name this year, on his BC, and that has been causing slight issues with other stuff but since his W2’s and all of that are in his correct name – I don’t see why that would hold it up.

    #4185919 Reply


    Did any of them.have to verify their identity? I did. Wondering if that pushes the timetable back farther now. Seems like average is 7 weeks waiting.

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Reply To: Missouri
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