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Topic
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Wheres My Refund Missouri- Share your experience with filing your Missouri Tax Return and tax refund progress with others. If you have state information this is a great place to post. To check Missouri Wheres My Refund? go to Missouri Department Of Revenue
Join the conversation about your federal tax refund here
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Replies
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Status finally changed this morning for a 10/7 date.
October. I filed 1/29. This is just flat out nuts.
Good luck getting that 5% interest. They finally deposited my refund. 1.6% interest. Still a few hundred dollars on the over 14k they owed me, but nowhere near the 5% mark. Good luck to all those still waiting. What a year is has been. :(
I have been dealing with them for over a year to no avail. I saw a lien on my account and they stated they did not receive my 2012 refund. A lady at DOR stated she would re-file it for me I just would not receive a refund due to the age ($17 dollars anyways) but it would remove the lien of over $1k. She failed to do as she said, the DOR even admitted she was at fault and dropped the ball. So come tax time they offset my whole Federal return. I have emailed 20+ times.. Called 10 times.. same story.. system upgrades, wait 4-8 weeks and call back. I was told in June it would be a week. Here we are Sept and nothing. I filed a complaint with auditor. She had someone directly contact me who stated sorry we cannot process prior year returns at the moment due to system upgrades. This contradicts the fact I was told 3 times by 3 different people on the phone now it was already processed and at the check processing center. Totally unacceptable.
I have had 2 different reps with the Missouri DOR tell me that interest is accrued daily at 5% a day after 45 days. If that is the case I’m at day 185 days past the 45 day mark and that’s $23 a day for me. I asked him to confirm that with a supervisor. He came back on the line and said that they told them they couldn’t give him that info and they can only say it’s 5% interest after 45 days and I would know the refund amount once I get my refund. That I should I be thankful to get one seeing as pays in. Called the auditors office for details on how interest works and was told they couldn’t discuss that. Only the DOR. Any one have insight on how that will work. Will be the 5% in addition to the refund, in my case $23, or is that $23 (5%) each day? Because if so I can see why the news is reportIng over a million dollars in interest will be paid for this year to tax payers by tax payers.
No signs of life at the DOR, so I called the auditor’s office. The guy said I had the biggest refund he had heard of so far this year and was going to work on my behalf. Fingers crossed, but I haven’t heard back from anyone yet. Also, I’m willing to bet that the state taxes us on the interest we earn on next year’s return. Assuming we get our money back before the next tax season arrives.
It’s been 32 weeks since we filed. Still nothing. No help from anyone. I just get the “be patient, it takes 6 to 12 weeks.” So what happens if we don’t get it by next text season? Because I’m losing hope.
JoJo, don’t hold your breathe. They told me that back in May about a small offset I have with an old fine. I’m still waiting as well.
I called and finally talked to someone helpful!! I was told it was being processed and I told her that I’ve been told that for the last 9 months, she put me on hold for about 10-15 mins came back on and said she had put in a request from the College to verify the amount of the offset and they could release the funds once that is in. So MAYBE this month!!!!
My dad is still waiting on his refund as well! We called over a week ago and they said we are starting to process the refunds again. ((Wth does she mean by starting to process again)) I guess they do what they want right?? Rude rude!!! Someone is dropping the ball there!
September and still waiting. This is beyond nuts!
I finally called, they said 4 more weeks, so maybe sometime in September…
My husband and I filed our taxes on 3/30 by paper. One month went by before I decided to check the status of the return, the system said that no tax returns has been received so, I called just to make sure they received it which they did received on the 4/25. I ask the person on the phone, why the system showed not received and she said not to pay attention to the system cause it wasn’t reliable and the we should get our refound between 10 to 12 weeks.
Is been more then 20 weeks and the system insists that they haven’t received our tax return. My guess is we’ll end up getting it until Christmas lol.Officially been 6 months. Lol.
25 weeks and still no refund from misery…🙄🙄 this is stupid..
I’m glad you got it Ck77. I contacted the auditor a month ago and still waiting. Tuesday will make 25 weeks for me.
24 weeks almost to the day and I finally have my refund plus a whopping $4 interest. Conveniently just 2 weeks after contacting the state auditors office and giving them permission to discuss on my behalf.
I’m at week 24 and still nothing. Being told it can be another 3-4 weeks wait. 😭
Well, its going on 24 weeks this is getting ridiculous! Now their system is unavailable maybe just maybe thats a good sign…..
Now I’ve been told the refunds that don’t have any additions are being done first. Going on 11 weeks since I faxed that 1099.
I called and was told it could possible be up to 20 weeks from 06/01 to process a non-obligated spouse form for $100 of an almost $500 refund. I said no, ma’am. I need a supervisor because tomorrow makes 22 weeks for me and I’ll be damned if I wait another week longer. Damn sure not 20. She put me on hold while she “contacted a supervisor” to set up a call. Came back 10 minutes later and said her supervisor emailed the appropriate parties so it can be manually processed. Same thing another rep told me about 6 weeks ago. I’m just about over it.
Still nothing. :(
The automated system has never shown that my property tax forms were even received. Faxed February 15. Told they couldn’t find it, call back. told me April 25 they needed more info. Faxed on April 25. Started calling. Too they couldn’t find it, call back. Now it’s being processed but they have no clue when I’ll get the check. What a mess this year. I have to say customer service tried to be helpful.!
Still waiting. 5 months of this. Filed 1/29.
My refund showed up in my account today. The site still says it is validating.
From January 28th to today I received $1.96 in interest. What a ripoff.
Btw-they say this won’t happen next year but experts are thinking this will be the norm in the future. Some think in the next few year sc that the first round of refunds won’t go out until 45 days after the filing deadline, April 15.
If this makes you angry call your state Rep and senator, look into their votes and consider possibly voting them out. This wasn’t just a computer error. This was purposely done by the state legislature by reducing the funding and limiting how much could be paid out on a daily basis.
5% interest, nice! State will owe me over $700 in interest alone. Assuming they ever pay up.
Filed in March finally got the release date of 6/24 on 6/22. It is now 6/24 and still not in my account. Now I’m being told it could still be 5+ days before it hits the bank. I have usaa it never takes this long. There better be interest on this return. My husband is military and I’m a sahm so we are entirely exempt from Missouri taxes due to being stationed outside of Missouri. There is absolutely no reason this is taking so long. I had him change his tax status on his pay for this year to exempt so they won’t see a dime from us all year. We won’t get anything back but we won’t be waiting an ungodly amount of time next year.
This is ridiculous! If we don’t have our money by July 1st, interest will go up to 5%.
i filed my taxes back in January and still have not received a refund what do i need to do here its been months.
Finally heard back from the Auditor’s office they asked for permission to speak to the DOR on my behalf and also filed a complaint. Hope this gets me somewhere…..
Week 20. Nothing.
Today marks 20 weeks and still no sign of intelligent life…. Called DOR, Auditor, and Governor and still nothing. Keep getting the same response: there is nothing more needed for your refund and we see no problems with it just give it 4 more weeks…
Finally got my refund on the 12th. 18 weeks and 2 days it took. Yesterday got a call from the auditors office. This is after the refund and after 2-3 calls a week to the auditors office. Good luck everyone.
Filed an auditor ticket last week. No action at this time.
Sent my taxes in in February still haven’t got return wondering why I haven’t got return back
Called for the 12th time today. Was told they needed a copy of my 1099’s and that I would be placed at the back of the queue and require at least another 12 weeks. Talked to supervisors, state auditors office, governors office, and my district representatives. No help from anyone. They did however change their call system to where you can easily talk to a person, not that it helps at all.
Filed Feb 2nd
Estimated refund time- OctoberMonday will be 18 weeks. Absolute BS. The reps know nothing. And most of them are a-holes who have no business being in customer service.
Auditor’s office stares they will be opening an audit ticket for this immediately.
I finally received my refund after calling and emailing repeatedly. Ridiculous tax season.
Filed & Accepted 1/28/19
Refund received: 6/7/19Just called. Stoll said it’s processing,shows it is in the final stages but it might not dispense until the fall.
I finally received my refund. 16.5 weeks later, multiple calls, emails to the DOR and I received a whopping 4.06 more in interest. Ha. This was a comical tax season. Good luck to everyone else still waiting.
I originally filed my return Jan 28, 2019 and it was accepted the same day. I called this number three times a week with no success. The yesterday I called 5737512578 and explained my situation and asked to speak with a supervisor. I never spoke with a supervisor but the agent I spoke with had a supervisor correct an error on my account. She even called me back after it was corrected and told me I should have a refund date tomorrow. I woke up and checked my due date is tomorrow. I just wanted to share my experience and hope it helps.
The PATH thing is just another excuse. There are plenty who were under it that received their refunds months ago.
PS the MoR stated yesterday that anyone under PATH, a hold due to offset or is filing from earlier than 2018 or missing a tax year filed your refunds are all being held until everyone else is processed.
Whew. After 4 months of waiting, multiple emails and calls, my return has finally been processed with a DDD date of 6/7/19. Stay persistent to those of you still waiting.
I called the MO state auditor’s office two days ago and also sent two emails to the Department of Revenue. The email responses were both automated and directed me to the Missouri Return Inquiry System, which I have been using for the past 15 weeks. I don’t know if either action prompted this, but I received noticed today that my tax refund was processed and completed. I am waiting for the refund to hit my bank account so I can verify the amount.
I can’t even get through to DOR. The calls keep disconnecting and now it says all circuits ate busy.
18 weeks here and nothing… nobody with any answers… ridiculous!
Week 16 here. Has anyone heard any official news on when refunds will be issued? I’ve attempted to email and get the same 10 week response however we are all well past 10 weeks. When I got an agent they just say that they are behind and i am in the final stages of processing (been in this stage for over a month). And well, the tracker has never changed. Any ideas?
Still nothing
Week 18. :(
The Tracker is down again.
Has anyone checked into class action law suit? Or just a law suit? This is beyond crazy and the excuse is never the same always a different one or always extending the time. It’s been 16 weeks already.
I just thought I would share this I filed in April and received a portion of the return at around 3 weeks into it. I have been checking daily for my son who is in the same boat as most here. Out of curiosity I decided to check mine through the automated system — i still says my return is processing and will take up to 12 weeks. The system is a mess.
I’m at 18 weeks. I’ve requested a supervisor contact me every week since week 12. No response. I’ve been informed that I’ll get it when I get it,it isn’t my money so don’t worry about it, that 14,000 others are waiting and I have no business thinking I’m special. I’ve been hung up on, told I have no right to that information and that they don’t have to tell me anything. When I mentioned the auditor report I was told it was “fake news” and that they didn’t need to listen to conspiracy theories.
I’m a state employee. If I spoke to someone like that I’d be fired.
I filed on feb. 12. I have emailed twice and heard no reply. I tried to call but it just says its still validating. Ot has now been 15 weeks since i filed and still no word.
@Linda I have called the useless Governors office at least 5 times. Get told that someone will call me back. Has not happened yet. The auditors office now has a recording to leave a message. The DOR just told me it will be another 4-6 weeks. That is the middle of July. It is completely unacceptable for the state to be doing this.
Maybe there is some hope. MAYBE…..🙄? 17 weeks and still no progress, HUMMM!.
(word for word from the MO. D.O.R. refund status page.)⤵️
➡️The information reported on your return, such as income, deductions, and payments, is being verified for accuracy. This validation process generally requires 12 weeks from the date your return was received. The Department refreshes the data on this application daily, usually overnight. However, during heavy processing periods, the status of your return may not change from day to day.Called again. Josh, the person on the other end, informed me that the auditor report wasn’t “real” and called me a conspiracy theorist.
He said there are 14,000 others waiting and that I’m not special.
Linda, I took your suggestion after DOR told me to wait one more week. I’m at week 17. Just called Gov Parsons office & they said they are gonna place an inquiry for me.
I suggest everyone call the governor’s office. That’s what I did. A woman answered, took my info, said she would give it to MO Dept of Rev and someone would call me. I was skeptical, but they did call me…said they would expedite my return…and I had my refund that week.
They did short me, originally, and I was actually able to get the rep that I talked to the first time back on the phone. She said when it was pulled to be expedited, someone pushed an incorrect button, which changed my numbers. She made the correction and I had the additional funds the same week, too.
Yes, they are paying interest…I think it’s like 1% or something like that.
I can’t say it will work for everyone, but calling the governor did the trick for me. As they say, the squeaky wheel gets the grease.
I hope we’re not all back on here chatting again next year.
Now at 17 weeks. I bet everything I got the tornado that hit Jefferson City will be a new excuse to delays these further.
I filed Feb 13 and still no refund and mine is a measly 384…
Anyone know how the interest is figured? MO owes me over $14k, so I may be getting a better deal than most money market accounts in terms on interest. That is assuming they do eventually pay out. I would guess they are doing a manual review do the amount, but you would think they would want to get it out of the way to save themselves from paying so much.
Filed Feb 2 still have not received my return. Call this number to make a complaint to MO State Auditor at 1-800-347-8597.
When I called MO refund customer service number, they said “I’ll get my return when I get it”.
This is completely unacceptable. We can look at high fines and jail time for not paying our taxes but the MO government can just do whatever the hell they feel like doing and they don’t pay for it we end up paying for the interest build up.
It’s costing us tax payers more money because MO wants to take their sweet time giving peoples hard earned money back.
MO get your sh** together.
Filed and was excepted January 30, week 16 started yesterday and it’s still in the validating stage on the website. I have not called and probably won’t now after reading all the comments below and it doing no good. :(
Week number 14 for me. I called to check the status and received a nice representative who said they are swamped and doing their best to push out people who filed in Jan and February. He said that I am in the last step of processing but other than that, no updates. The tracker hasn’t updated since I filed. The representative said that the tracker is down too. Come on Missouri. This is really pathetic.
not to mention that we can no longer track it as the site is having issues. Get iti together people!!!!!!!!!!!!!!!!!!!!!!!
filed in January 21 stated received February 4. They can not explain why it is taking so long. I think you all should have to pay a high interest rate for holding my money. You would sure be the first to charge me one if I was late paying you;.This has gone past the point of ridiculous. Maybe we should hold your pay until we receive our money.
I filed and was accepted on 1/28. I’m still validating. This is pissing me off…
Just called DOR. She stated (and I quote) “You’ll get it when we’re ready. You’re not the most important person here today.”
I asked for a supervisor and she said it could be a few weeks to speak with one. Called the governor’s office and they filed an inquiry.
Still nothing. Filed in January.
Money deposited on 5/16…but $415.49 less than my refund. They deposited X,XXX.51. Cents??? All numbers are rounded…how can they deposit “cents”???? I am livid. I called number that originally called me to say my refund would be expedited (because I had called the governor with my info) and of course, when I call back, it goes to voicemail. I said I wanted a call back today.
If not, I’ll call the governor again tomorrow and they will have MO Dept of Revenue call me back, like last week.
I was hoping for some interest to be paid, not a deduction. Beyond frustrated.