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Wheres My Refund Massachusetts- Share your experience with filing your Massachusetts Tax Return and tax refund progress with others. If you have state information this is a great place to post. To check Massachusetts Wheres My Refund? go to Massachusetts Department Of Revenue
Join the conversation about your federal tax refund here
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china913
There are actually people who have received their returns already with the EIC and ACTC in mass anywho I called back and was told they update nightly and the website is currently up to date.
Like I posted last week, this is because of the federal government holding all tax returns containing EIC and ACTC. Some states are on board with that and IF your state return is partially EIC which is based off of your EIC amount from your federal return, they will not release any refunds until the federal returns are cleared and sent. I’ve let this go a week ago and accepted it. It’s easier that way.
china913So I just spoke to someone at the irs and was told the word process means nothing and they will be changing the wording and if you have your amount with a green minus that does not mean anything special that’s just the amount your suppose to be getting back. I was also told they still working on my refund then it will be passed on to someone else to send out my refund I also asked when do they update he never answered that question and I forgot to ask again but I think I’m going to call an as that question again cause that’s what I want to know more than anything he also said it will actually take 4 to 6 weeks
Samantha(MA)I remember last year my money got deposited at 4:30PM but don’t remember about updates or anything lol so hopefully they issue/update throughout the day…I’ll be happy if I see anyone update, that way I know something’s going on
Samantha(MA)Do you know if they update all throughout the day?
Courtney89Let’s hope we get DDD today because I don’t expect much work being done today or Friday with a foot of snow cooking.
Samantha(MA)I know a lot of ours are in green with a negative sign in front of it..if it’s processed I don’t know why they aren’t issuing it..hopefully will see some movement/change
CynthlaLeeI ended up calling and the lady I spoke with said that if the amount is green with a negative sign in front that it’s good and means it’s been processed but that’s all she said 😑
I was accepted on 23rd and I can see by looking at my account that mine has been processed. I can’t seem to get any more info that that from the thing. I f you go into your account from the non refund section there is more info there. That refund app is useless it seems.
CynthlaLeeThis Friday will be 3 weeks for me ! Ugh
Courtney89I hope it works for everyone soon. I give up it’s been exactly 2 weeks no change in status. I will just wait for a text from the bank about a deposit. DOR is absolutely no help this year.
katieSamantha, friday is two weeks for me also. fingers crossed!
Samantha(MA)The MA website says, “DOR estimates that 75% of online returns will continue to be processed in two to three days, and anticipates issuing most refunds in less than two weeks from the time returns are received.
Refund turnaround times for e-filed returns could take up to four to six weeks if additional information is needed to verify a filer’s identity to protect against refund fraud.”
So Friday will be 2 weeks for me, so hopefully we see some movement.
@waitinginma: I feel you completely. I hate getting ten different answers from people that all work in the same place.
WaitinginMAI really think they are following the IRS with the path. I was accepted the 24th and nothing. No one gives me a reason just says 2-6 weeks, 60 days or 4 -6 weeks. I think they outsourced the call center and no one know what they are talking about. It’s really not fair if they were just on point and honest with us then maybe we wouldn’t be so mad and stop calling..lol sorry end of my rant I just had to get it off my chest.
china913@radshackgirl77 Thank You
@china93: apparently no, processed does not mean processed. Only when you click on accounts, then click your account number then click activities you will see an option for refund. That is where it will show you whether the refund was issued. That’s why I prefer using the automated system
Courtney89This is so painfully agonizing. It’s our damn money. WTF.
china913I have a couple of questions
1 If the refund page says processed dose it mean their finish.
2 If so does anyone know how long before they ddd
any answers would be appreciated
Thank YouMy checking account info is really the only thing that changed. And the guy I spoke to told me that kind of letter wouldn’t be available to view on my account page so I have to wait for it. I checked and letter isn’t on my account page
I had to ID verify the last 2 years. If you move, change your checking account info, new dependent, anything different, they usually have you ID verify. You might be able to see the letter if you log into the website. It’s a link and a personalized password and then 3 questions only you would know the answers to.
I was checking the automated system and it stated I was receiving a letter. So I got on the phone with a rep and they said it was to verify my identity
Samantha(MA)last year I got a letter to if verify and I still got my refund within 10 days of filing so you should get your refund asap..it looks like a good sign..how you know your getting a letter?
And yes I did put in my mass. I.d. Number.
Yes I did have eic. I’ve never had to do this before. So, it’s a good thing?
That’s actually a good sign. As soon as your answer the questions online they will process probably over night. Do you have EIC??
This is insane. Did you use your I’d when you filed? I did mine on turbo tax and put my licence number in with the hopes that I could avoid any hold ups.
So now a letter was mailed to me and I have to do an I.d. Verify. They won’t allow me to answer the questions until I get the letter ugh
@Samantha(MA): that was the case but I called today and I was told 4-6 weeks due to the crack down on fraud. So who knows now. I’m so discouraged and disgusted with the system this year. We all work hard for this money and look forward to these checks every years to give us a little boost financialy and a piece of mind. All we can do is wait it out. I’m done calling people and checking websites.
Samantha(MA)@Czarface..when you called didn’t they say something about 5 days? That was 5 days ago tomorrow… I’m hoping!! But like you said I’m not trying to get my hopes up too much
I’m getting the same. I’m hopeful!! Don’t get too excited though. You know how taxachussettes likes to play games.
Samantha(MA)@Erika K..I just called the automated system too and mine is saying the same thing, hopefully it’s a good sign!
Mass. Dept. of revenue automated system keeps saying “technical difficulties” would be nice if that means something. With this new system I’m just lost. In previous years if I got a message like that the refunds were being issued. Don’t know about this new system though.
Courtney89It looks like we will receive our federal before our state for the EIC people.
Seems to me us massholes are screwed more by the state more than the IRS.
Samantha(MA)Why have you called again Erikak? You really do get a different story every time depending who you talk to. I want to call but seems like it don’t make a difference
I need to vent. Massachusetts is really pissing me off right now. You get different stories from everyone you talk to there nobody’s on the same page in that place. I’m so frustrated and it’s not even that much but still it’s my money. If I was a loan shark how do you think that would work out 😳
Courtney89I filled 1/24 accepted 1/26 still processing. I just got off the phone with someone from DOR and she told me to expect at least 4 weeks due to more intense fraud detection. Nothing to due with PATH act even though it seems to be that way.
I was accepted the 27th and still no movement. I hope they’re enjoying holding on to my whopping $288. I’ve claimed the same dependants since 2003. Obviously I’m not one of the criminals
Samantha(MA)I know my bf wanted me to change it and said I can’t watch this but glad I put it back on after commercial lol..I even said you never know
CynthlaLee*Never lol and yesss go patssss !!
CynthlaLee@Samantha(MA) omg yes that was a great game kept us on the edge of our seats lol but ever lost faith !!
Samantha(MA)OMG so glad I didn’t change it!!! I can’t believe it! Go Pats!!!
Samantha(MA)I can’t believe how the pats are playing! I can’t even watch anymore! Wish I had an update or my money to feel a little better
TiffpeapodSo guys.. on the Ma department of website twitter page I saw this just posted a few days ago.. I do have friends who have started receiving refunds that were accepted on 1/26 and 1/27 so I’d say that the more accurate timeline would be around 2 weeks. I was accepted 1/27 so hoping to see some movement this week nearing the two week mark.
In reply to Denise Farrell
MA Dept. of Revenue @MassRevenue Feb 2
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@Denise9022 2-3 days references processing. Most refunds are received within 2-6 wks after processing.CynthlaLeeHopefully we see some change tomorrow !!
I’m telling you guys, the turn around time for MA is usually 5-7 days. It’s because of the PATH law this year. Why else would it go from 5-7 days every other year to 4-6 weeks this year?? Ridiculous.
One guy that I talk to at the Department of revenue said that the processed word is actually not what it means. He said he’s been trying to tell them that they need to change the wording that processed does not mean processed. they’re just all screwed up this year. I was told not to expect it for 4 to 6 weeks . They really suck
Samantha(MA)Nothing new :( Hopefully see something tomorrow, anything!
Samantha(MA)Czarface I was wondering the same thing, I tryed to Google it but can’t find an answer
Samantha(MA)Your state was refunded this morning Heather?
Anyone have an idea of what time the state website updates?
I think the common denominator here is EITC. That’s why alot of us are waiting.
HeatherFiled on 1/27 and accepted on 1/28 and mine was in my bank account this morning! :) No EIC or anything like that
Filed and accepted 1/27 through taxact. Paid fees up front. (HH, EIC). wmr shows generic msg and nothing else. Waiting patiently….
samok so last year they received my refund 01/22 and it got deposited 10 days later on Mon 02/01…This year they received my refund 01/27 so 10 days later would be Mon 02/6…and when Czarface called they said within 5 days which would bring it to Tue 2/7 so hopefully we will see something between now and Tue. I have a good feeling…well for now lol if tue comes and there’s no movement it’ll be a different story lol
WaitinginMAI just called and they said it’s taking extra long to process this year due to the new system… it seems like they should’ve just kept the old one because this one is taking much longer
samI seen Czarface on the main page and he/she does have EITC..Guess we can only wait and find out…Maybe they told you they were waiting until the federal gets sent out so no one keeps calling or because that will be 4 weeks since filing anyways so
samI just called and talked with someone and they said mine is still processing and that their NOT holding them until the 15th, that they have a new system so might be a little longer than last year but their not following the path act and/or waiting till the 15th
samI checked last years and I got accepted on the 22nd and got it feb 1st and my federal feb 9th. I hope they don’t wait until after the federal! I’m going to call and see what they say to me lol
katieI really wish they would have told us MA would be delayed too…. i can’t find any info saying that.
I wonder is czarface has EIC and if so, why they told him 5 days.
WaitinginMAThat’s what I figured after the 15th. They should have given people a heads up. I am over here thinking something is wrong.
I just called and the lady I spoke with told me nothing will be released until AFTER federal releases their returns which is after 2/15 for anyone receiving EIC.
Samantha(MA)Omg the 24th!? I really hope they issue them soon and not towards the end of the month. Last year I think it took me a little while to get mine, but I had to ID verify…I wanna call but idk if I should lol
WaitinginMAI was accepted on the 24th and it still has not been released
Samantha(MA)I filed through TT on the 27th and was accepted the same day..just wish they would release it!!
Samantha(MA)Czarface called because online it says processed and they said to give it five more days
WaitinginMAI had the processed any negative green for about a week now. I called h numerous times and nobody can seem to tell me when exactly the refund will be sent. I have a funny feeling they are going to wait until around February 15, i filed with H&R Block and it says receive mass by February 15.
CynthlaLeeOnline mines also has the amount in green with a – in front of it. And it says processed.
The automated phone service says received 1/27 please allow 60 days for processing
Yes, my amount is in green with a negative sign. Where did you get the 5 day info??
katietry and call DOR hotline see what it says on that
katieno mine just says still processing…. when did you file?
Samantha(MA)Katie and SinglemominMA, have you guys checked your acount on state site? Does it say it’s been processed with the amount in green with negative before it? Because there’s a couple of us who’s are like that and was told that means it’s ready to be issued and should get it within 5 days
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