KY State Return

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  • This topic has 144 replies, 6 voices, and was last updated 8 years ago by margaret.
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  • #4093433

      I filed and was accepted on 1/20, when i got to the state where’s my refund page and enter my info it still doesn’t show my information. I was wanting to know if anyone in Ky has had this problem and if anyone in Ky has received a DDD for the State Refund.

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      Charles S

        Sorry (502) 564-1600

        Charles S

          Eric: Call: 502-564-4581 and go through the prompts it’s easy and see what they say I just tried again and go the same answer


            I just got off the line with ky rev 502-564-4581 and the lady said no refunds had been given and they were gonna run it out 10 business days from your acceptance date. Im assuming they trying to keep all the interest money they can.

            Charles S

              Dion please read my post this morning 02/02/2015


                Mine says info not available still

                Charles Stewart

                  I called (502) 564-1600 this morning @ 8:30 AM est and my refund was authorized and will be mailed within 10 days? I getting direct deposit so I will have to wait and see what happens. But this is good news

                  Anne P

                    (502) 564-4581 is the number I called this morning. Pressed 1 and then 3. I filed on 1/21 and was accepted same day. They informed me that it was received but has not been processed. It can take 7-10 BUSINESS days, which today would be day 8. She also said that they have not been notified yet as to when they will be releasing funds. And asked me to call back Thursday or Friday. They are also aware of the website error but she had no idea when that would be fixed.


                      I, won’t be able to call any today! Can someone comment I’d they do call to see what’s going on please?


                        Seems like they aren’t doing anything


                          Oh Im sorry for some reason it didnt finish my saying. Ive gotten a DD from KY state before in the past years, but this year isn’t doing anything. When I called them Friday they said none had been processed yet


                            @Keri I think you must be the only one! Nothing here, and I’ve always gotten it back within a week. Guess I’ll be calling Monday to find out wth they are doing!


                              Lucky u! I haven’t gotten a thing from them


                                Ive already got a DD from Kentucky state, but I dunno why they arent working on the website or anything.

                                viola smith

                                  This year when I filed my kentucky state it said Kentucky doesn’t do direct deposit? Is this just because I no longer live in Kentucky? I’m absolutely sure I did a DD the previous years.


                                    I’m calling first thing Monday


                                      7-10 days my butt… exactly 10, days today. Are they opened on Saturdays? ?




                                          Nothing on my end yet. This is the longest I’ve ever waited on a refund, it’s crazy!!


                                            Nope, nothing here. Was accepted on the 21st and Federal has already been DDed. Same issue as everyone else. I’m assuming they’ll “get around to it” sometime before April 15th. What really pisses me off is the fact that they aren’t saying anything about it. Just the 7-10 days crap. What’s gonna happen on Monday when no one from the 20th has their refund and they’re blowing up the phone lines? What excuse can we expect then?


                                              Has anyone got their Kentucky refund yet? I am still not getting info with the phone number. I am also getting the SSL error on the website so cannot check it there.


                                                I have tried for 3 days have received my Federal refund , but KY’s web site says can not open web page, phone # has no results also. KY. received and accepted it through Turbo tax almost 2 weeks ago. In past years I always received my state refund several days earlier then Federal. Not this year obliviously.


                                                  So I am assuming no one else has been able to open up the KY WMR yet. Any luck?


                                                    I don’t know anything about my federal or state! How can we call on the 11th day if it falls on a Saturday!? Lol, my told me mine was processing Tuesday… Does it REALLY take that long to “process”!?


                                                      So, I just got off the phone with them because I had to file injured spouse, and apparently it doesnt cover state you have to send that in. She said that no refunds have been processed yet and didnt give me a time frame. I dont think they wll take my state, because its my husbands school debt.




                                                          It’s already been 9 days for me. What was the, number you called?


                                                            I received my federal refund today, so I called KY about my state return and was told it takes 7-10 days and to call back on the 11th day. I really didn’t get anywhere, I see every other state giving out refunds I just don’t see what the hold up could be.


                                                              Same here! I think I’m going to call


                                                                Still no word no update and I can’t find any information. Boo!


                                                                  Exactly! I think every other state has gotten theirs already… Damn near anyway


                                                                    Yeah, this whole issue with Kentucky is ridiculous. It’s one thing to have the refunds delayed, but to just give us a bunch of representative jargon when you call to inquire is rude. You’re tellin’ me that no one at the Kentucky Department of Revenue has any idea what is going on? Haha, good one.


                                                                      They told me 7days….lol…it’s been 8! Lol


                                                                        What is going on with Kentucky Were’s My Refund haven’t been able to open the site in 3 days, I was accepted on the 21, Turbo Tax states, LOL


                                                                          That’s what I’d like to know…the number doesn’t tell u anything either


                                                                            i connot believe the site is still down wtf r they doin with there time?……


                                                                              What is going on!?


                                                                                I hope filing injured spouse didn’t delay my state. I didn’t think it would tho!


                                                                                  Nothing found for me on the automated phone line and the website is still down too. I always get my KY refund before federal. Not this year I guess…..


                                                                                    Im hoping we see an update tonight…


                                                                                      I spoke with a live person. She told me that my stuff was processing and that it takes seven days(today is the 7-8 day)….she then said after it’s done processing it’s another seven days to send a check…I told her that I have direct deposit.. She said it’ll still take seven days


                                                                                        Yeah. I won’t get fed for a while because I filed injured spouse. But I always, get state first and most ppl got their states


                                                                                          I still can’t use the site and the phone number tells me no information available. I will get my Fed refund on Friday, and I’ve never gotten it before state before. I don’t know what the problem is with Kentucky this year. I Google searched for a hotline number to speak to an agent but couldn’t find one.


                                                                                            I haven’t been able to use the website, still has that stupid server code and the automated line still says no info available. I can’t find a number for a live person, so I guess we just have to wait. Kentucky is being ridiculous this year, the least they could do is fix the darn website.


                                                                                              Has anyone called and spoke to a live person yet?? Still nothing on my end.


                                                                                                I usually have mine..or at least notifica that they’ve received it by now


                                                                                                  I called the number as well and it said no info available. I can’t remember Kentucky ever being this slow. I usually have my state refund in my account a week after filing.


                                                                                                    Same here…I called the number and nothing…. Smh..this is crazy


                                                                                                      Still down for me..


                                                                                                        Mine is still down too


                                                                                                          Still not working for me!!!! Anyone else??


                                                                                                            I can’t access the page either…update!?….maybe….HOPEFULLY


                                                                                                              well i hope they are finally updating their system i was accepted on the 13th


                                                                                                                Keri I’ve been getting the ssl connection message since about 8am, I hope it means they are upgrading.


                                                                                                                  Everytime I try to log in to check it takes me to an ssl connection error. Is it down?


                                                                                                                    When I log in on state it says your 2013 return has been received and is being processed…idk what to think about that because they took my entire refund last year because I had a lien placed on me. So I’m guessing it’s an error on their part but no info on 2014 return as of yet


                                                                                                                      Same thing is happening to me so its KY not an issue on our part



                                                                                                                        No I haven’t. Still states that there is no info from my return in big bold red letters. I think we might be waiting til the federal does it’s thing.


                                                                                                                          Has anyone received a DDD for KY???
                                                                                                                          Heard anything??


                                                                                                                            I filed on 1-20, got accepted FEd the same day, got accepted State Ky around 330 this morning (1-21). I filed injured spouse, so not really sure if that will delay my state or not


                                                                                                                              I say we let Kentucky piggyback and ride that puppy into tax refund city.


                                                                                                                                I read that KY is a piggyback state which means they don’t approve a refund until the Fed refund is approved. I don’t know if that’s true I usually get my state refund a week before my fed refund. I guess we will find out soon.


                                                                                                                                  I filed ky tax….I got accepted sometime yesterday… The number and website both say they can’t find anything….. Maybe soon


                                                                                                                                    I’m just lucky the state rep said once it gets in main batch they can change it state has it and he seen the errors just cldnt adjust it til the next stage



                                                                                                                                      I’m not sure why that happened. As for me, everything I entered in my Federal on Turbo Tax was transferred to State.


                                                                                                                                        Did u guys dependents get claimed by state I filed w turbo tax and just me on state got claimed I had to call Frankfort today to see what cld be done


                                                                                                                                          Good to know you have the same thing going on! Hopefully we get an update by the end of the week.


                                                                                                                                            When I filed my dependents didn’t Carry over like federal had it so It just has me claimed on it instead of all of us didn’t even give a option to claim them had to call state today to see what cld be done


                                                                                                                                              Kevin. Yes I was sent and acceptance email by TurboTax but no info is showing on my site. I guess since we both have the same thing happening ky site must not be updated yet.

                                                                                                                                              Thanks for the information.


                                                                                                                                                Hey Dion,

                                                                                                                                                I filed and was accepted the 21st for Kentucky, Federal accepted on the 20th. Federal is showing as accepted on WMR and Turbo Tax, however the Kentucky site says that no information is available for my refund. However, Turbo Tax sent me a message stating Kentucky had received and accepted it. Not sure if this is what you’re seeing, but thought I’d chime in.

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