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  • #4115489 Reply
    Admin
    IGMR Admin
    @igmr-admin

    Wheres My Refund Kentucky- Share your experience with filing your Kentucky Tax Return and tax refund progress with others. If you have state information this is a great place to post. To check Kentucky Wheres My Refund? go to Kentucky Department Of Revenue

    Join the conversation about your federal tax refund here

Viewing 75 replies - 601 through 675 (of 677 total)
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  • #4142882 Reply
    Hello !

    someone PLz HELP !
    I’ve gotten the same message saying they have no information about my ky state refund for two weeks ! Then all a sudden this morning the message said
    ” No information about my return can be given electronically , for further assistance call 502 -564-4581 ”
    I seen a few people on here have got the same message ! What does that mean !?? Has anyone called the number and if so what does it mean ? I
    Any help would be great
    I can’t get through to the number

    #4142543 Reply
    Stacy

    Hey guys,
    I looked this morning for an up date and what do ya know, it finally updated its says I should receive it within 10 business days.

    I filed 1/29 also accepted 1/29

    Good luck!!

    #4142213 Reply
    Marsha

    Now the website says they’ve stopped processing returns again! Ridiculous

    #4149440 Reply
    JR

    When I call the 502-564-1000 number, it rings and rings and rings. The website to check my refund status said there is no information for me and I should call. I don’t know what to think. Kentucky has some very bad ratings for tax returns this year.. one has to wonder if the new governor has anything to do with it? I wish I could just find out what’s going on. Anyone else having trouble with the the 502-564-1600 number?

    #4144095 Reply
    Tara

    Those of you showing an issue date of 02/25….do you know how many days you had the message that said the below –
    “Your 2015 return has been received. The direct deposit or prepaid debit card you elected for your refund has been authorized and should be issued within 10 days.”

    I am currently sitting on 9 days with that message. I assume that the message that says my refund is issued will be next.

    #4143997 Reply
    Melissa

    Mine also that it was issued on Feb. 25 but its not in my checking account.

    #4143640 Reply
    Hello

    Thanks Tara

    Very helpful . I’m in the same boat just I filed and was accepted on 2/5
    Same message for over a week that said no info for the social and amount I entered and then last week that changed to the same message u were receiving also , no info can be given electronically and to call for further assistance !
    Hopefully not a few days I’ll get a message saying it’s been approved as well .
    It’s absurd that no one was given a heads up to this situation ! I understand they have to take precautions but still !

    #4141923 Reply
    Zach

    I’m still getting the same message, this is unfortunate.

    #4141800 Reply
    Stacy

    I was accepted 1/29 as well and still seeing the no information message ???? Maybe this time next month we’ll get somewhere.

    #4141459 Reply
    Zach

    I filed January 29th, already received my federal but still get the no information found message. Has anyone else got this?

    #4141213 Reply
    Tara

    Up until yesterday I had the unable to provide any information message. Today it says my return has been received and my refund has been authorized and will be issued in 10 days.

    Slowing getting there….. :)

    #4141065 Reply
    LK

    I was accepted 1/27 – currently getting the following message when I use online lookup and get a message saying it’s processing when I call the hotline:

    We are unable to provide information about your return electronically. If you wish to speak to a representative you may contact the offices at (502) 564-4581, Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m. eastern standard time and a representative will assist you.

    #4141039 Reply
    Kimmy

    I had the 2/15 date and my ky was dd today

    #4140772 Reply
    Ryan

    I have that message as well. I called and the automated answer said that it is being processed. I was accepted on the 19th.

    #4140538 Reply
    52809KY

    Has anyone had the below message come up on the Kentucky website and called and been able to find out anything?

    We are unable to provide information about your return electronically. If you wish to speak to a representative you may contact the offices at (502) 564-4581, Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m. eastern standard time and a representative will assist you.

    #4140434 Reply
    Kimmy

    Did anyone get their deposit today ?

    #4140199 Reply
    Shar

    No. Nothing yet. Only that it has been received and that it will be issued in 10 days or something like that. This was new Friday because prior to that, there was nothing.

    #4139970 Reply
    Kimmy

    Anyone get ky state deposit yet ?

    #4139843 Reply
    Kimmy

    With tomorrow the 15th being a holiday I don’t see it being sent on the 15th . Ky is all screwed up this year

    #4139684 Reply
    tosha

    My ky says the same thing. Issued Feb 15th

    #4139644 Reply
    Kimmy

    Ky wmr says my refund was approved and issued feb 15 , how’s that possible when today is the 13th lol

    #4138128 Reply
    Keri

    So what about the ones that can check the WMR on the KY refund site and it says itll be in your direct deposit within 10 days??

    #4138063 Reply
    Tara

    My understanding is as of 2/10 (the date of the press release) they stopped all processing and issuing of refunds. So if you don’t have the money in your bank then you will be impacted. That is just how I am understanding it.

    The more searching I do on line it seems that other states are doing similar things. South Carolina stated that no refunds will be issued until after March 1st due to additional identify safeguards. As well as numerous other states. I guess the days are gone of 7-10 day turnarounds.

    #4138009 Reply
    Kimmy

    I wonder if the new delay will affect the ones that are done processIng

    #4144947 Reply
    Shell

    Hello, I was just wondering if your status ever updated? Mine has not!!!

    #4143099 Reply
    Zach

    When does the website update? Because my response still says no information is available.

    #4141402 Reply
    Anonymous

    I had to file by paper. Sent it in over 2 weeks ago, and it’s still sitting at the post office. Sent it by certified mail. :/ guess I’ll have to wait the 8-12 weeks

    #4137812 Reply
    Tara

    This is crazy! The press release says “No personal taxpayer data was compromised or disclosed by IRS systems” so why can they not continue on with business as usual?

    #4137798 Reply
    Robbed in KY

    You know this really gets old. How many actually believe there is a problem with the computer programs causing the holdup? They got by with it last year and here it is again. Think about the millions of dollars they are raking in on interest by holding all that refund money longer.

    #4137775 Reply
    Andrea

    Another setback with KY refunds. This will add a delay on top of the 21 day turnaround time:
    http://revenue.ky.gov/NR/rdonlyres/664E73C0-9B8C-4029-B25E-C60D4F8A7031/0/DORRefundDelayIRSv2.pdf

    #4136983 Reply
    Kimmy

    My son filed and accepted 2/1 he already received his federal back today. This is what ky wmr says for him Note: Online refund status check is for current year refund status only. To obtain previous year refund status, please call (502) 564-4581 (Toll) to speak to an examiner.
    Please enter your Social Security Number and the exact refund amount as shown on your Kentucky tax return.

    No information is found for the information you entered. Please recheck your Social Security Number and refund amount. Also, initial processing for error-free electronically filed returns is 7-10 days. Initial processing for mailed in returns may take up to 12 weeks. If it has been more than 12 weeks since you mailed your refund request, you may call (502) 564-4581, Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m. eastern standard time for taxpayer assistance.

    #4136932 Reply
    TARA

    This is the message that I got on the website. Has anyone else seen this message?

    We are unable to provide information about your return electronically. If you wish to speak to a representative you may contact the offices at (502) 564-4581, Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m. eastern standard time and a representative will assist you.

    #4136915 Reply
    Kimmy

    This is what mine says. Your 2015 return has been received. The direct deposit or prepaid debit card you elected for your refund has been authorized and should be issued within 10 days.

    #4136894 Reply
    cathy

    I chose direct deposit when I filed. The website stated that my return was finished but I will be issued a paper check. I called to find out why but the rep claimed that she could not tell me why I was receiving a paper check or when it will be mailed. Anyone else have this problem?

    #4136806 Reply
    Tara

    I heard on the radio on my way to work this morning something about the delay is due to extra security measures. I googled and found the below article. I think pretty much it is just up in the air and there is no real time table.

    http://www.lanereport.com/60025/2016/02/extra-security-could-delay-tax-refunds-says-kentucky-department-of-revenue/

    #4136726 Reply
    Kimmy

    Ky updated this am . Says refund within 10 days . They are very slow this year

    #4136645 Reply
    ChuckinKY

    Kentucky finally updated overnight that they were processing my return, and a refund would be issued in 10 days. If it follows same pattern as last year, they had typically issued refunds in 3 days after getting this message.

    #4135358 Reply
    ChuckinKY

    No updates for me either. Tried the WMR link since KY republished today. Funny thing they did not update the error message wording. So the main refund page says up to 21 days to process your refund. If there is no info available on your return, this message is still showing “No information is found for the information you entered. Please recheck your Social Security Number and refund amount. Also, initial processing for error-free electronically filed returns is 7-10 days. Initial processing for mailed in returns may take up to 12 weeks. If it has been more than 12 weeks since you mailed your refund request, you may call (502) 564-4581, Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m. eastern standard time for taxpayer assistance.”

    So I guess there is initial processing for electronic returns and additional processing. :)

    #4135354 Reply
    Andrea
    @kymom

    Called and got through. If you are getting a busy signal as soon as call, try dialing 1 502 564 1600 since it is a toll number. The rep said that mine is still processing and gave the standard 7-10 days from the day THEY started processing which was 1/29/16. So we are on day 8 (counting only business days).

    The rep said that refunds are then processed up to 5 days after the return is finished so to expect refunds to start coming through next week.

    #4135229 Reply
    Kimmy

    Ky wmr is back up but still says no info for me , anyone else have any luck ?

    #4134253 Reply
    JLM

    I filed w/TT on January 17, accepted by KY on January 20-website stated then and continues 7-10 days refund paid. Not received, now website won’t let you enter information and phone # given is fast busy constantly. What’s going on?

    #4134083 Reply
    ChuckinKY

    Yeah, I noticed they changed the refund timeline today. The webpage says updated 2/8/16. They obviously did this because they were getting calls and wanted to align themselves with the IRS dates to avoid getting hassled by tax payers. The question is when do they actually start the clock. The day they accepted it? or the rumored processing start date of 1/29/16. I also noticed the ‘coming soon’ language to check your refund has been removed, but no link to check it electronically has been published.

    #4134049 Reply
    Kimmy

    I meant now not no !

    #4134045 Reply
    Kimmy

    No the website doesn’t say 7/10 days it says up to 21 days

    #4139844 Reply
    Kimmy

    My message fri on wmr said a refund was approved and would be issued in 10 days. Today the ky wmr says a refund was issued the 2/15

    #4137514 Reply
    Amanda

    I checked the wmr for ky state returns… I filed on 1/26 for federal and state…..got accepted the same day and WMR told my my refund has been sent and I should receive the funds within 10 days….and from my understanding revenue for ky did not start processing efiles until 2/5 or 2/6……I filed everything through Jackson Hewitt online so I hope this helps guys!!!!

    #4133954 Reply
    jo

    KY is pathetic on all things like this. If it’s going to be delayed that’s fine but they should’ve posted some info before filing started and answer the effing phone.

    #4134040 Reply
    Kimmy

    The online look up was not available so I called the number they had listed it says no info is available what the heck ? Normal processing 7-10 days ? I filed the 19th and was accepted the 20th. Anyone know what is going on? I tried to get a hold of live rep but was unsuccessful

    #4133578 Reply
    ChuckinKY

    No updates for me as well. Filed 12, got accepted by KY on 16th. Call the automated number I get the message no information is available. Last year I was accepted by KY on Jan 24th and paid on Feb 6th, but KY was delaying refunds due to TT fraud. This year no information is coming, which I wonder is a result of the new Gov. and head of KY revenue cabinet. Very disappointed so far.

    #4133497 Reply
    Keri

    Been trying to call the KY revenue but I keep getting a busy signal when I try to talk to a live person. The number is updated to 2015 now but says no information… anyone else have any luck calling??

    #4128774 Reply
    Waiting on ky

    Hopefully they will start sending deposits soon. I files injured spouse on federal and it will be a while but was hoping my ky would come soon . I tried to access wmr and it’s giving 2014 info

    #4128546 Reply
    Andrea
    @kymom

    I called yesterday and the rep said that no one for KY has received a refund yet and to “give it some time”. Today the online lookup is not available so hopefully they are updating.

    #4128298 Reply
    Karen

    Has anyone recieved their ky refunds or had any luck with the wmr

    #4127634 Reply
    Kygurl

    Any updates on my returns?

    #4125122 Reply
    JBinkentucky

    I filed with TT and was accepted on the 21st for both Federal and State. Both the website and phone number for Kentucky state taxes is still reflecting last years information. After making a phone call this morning to the Kentucky Department of Revenue they were able to check my return. They have not started processing refunds yet but expect to have the website updated by the end of the week. The person I spoke with was very nice and knowledgeable.

    Now if only I could get a DDD for my federal I would be all set. I seem to be stuck at one bar.

    #4125037 Reply
    ashley

    From what i called they did not processing state returns for us till the 29th that is why!

    #4125023 Reply
    Kygal39

    My ky was accepted on 1/19. If you try the wmr for ky it still gives you 2014 info. They have not updated to 2015 yet

    #4124008 Reply
    Shar

    Still nothing for me. It will be 14 days for me tomorrow and the site still says they have no information on me. My federal was approved this past Saturday.

    #4122796 Reply
    katrina

    Nothing for my Ky state taxes yet.
    Last year I got my federal in a week and state after that

    #4122689 Reply
    Kevin

    Same here. Accepted on the 19th, still only one bar and able to order just accouny transcripts. Kinda hoping for a DDD sometime towards the end of the week. I’ll update here if I hear anything different.

    #4122647 Reply
    Kychick

    Udgh! Thanks for replying. If they are waiting for my federal good luck! Cause so am I. Have been at one bar since the 19th. Account transcript ordered but no return. I give up. Lol

    #4122564 Reply
    Kevin

    From what I understand, Kentucky didn’t even start processing returns until Friday the 29th. And from experience, I also echo what Jill said.

    #4122539 Reply
    Shar

    No. Mine was accepted on the 19th and it has the same message. I read that they didn’t start processing until the 29th but I don’t know.

    #4155314 Reply
    Cassidy

    Check refund status and ky is not releasing any refunds until after 2/15

    #4122524 Reply
    Jill

    I don’t think Kentucky even looks at state until after federal has been approved. That’s always wnat I’ve been told by Kentucky when I’ve called to check status.

    #4122469 Reply
    Kychick

    Filed stated and federal on 1/17 state accepted 1/20 fed 1/19. My state website says still says it hasn’t received my information… It’s been 11 days. Any one from ky that can provide insight?

    #4119928 Reply
    Shar

    Still nothing, but my federal is on the way. This is my first year checking on my KY after e-file. I guess it doesn’t update often, but it was accepted.

    #4116807 Reply
    Christy

    Accepted 1/16… I Have never had any luck with the ky dor wheres my refund site it has never pulled up my info not in years

    #4116665 Reply
    ANM

    Hello,

    I just called the revenue dept this morning. The website and hotline will say 2014 return as they have not updated for 2015 yet. They began accepting returns on 1/19 and will not begin processing them until 1/29. I would hopefully expect refunds between 2/5 – 2/16.

    #4116109 Reply
    Sherry

    Accepted on 20th but still nothing on their website. I called yesterday and it isnt wven showing in their system yet. She said not to worry, it will show in the system monday.

    #4115762 Reply
    Shar

    Oh I forgot to say through Tax Act! I got it back pretty quickly last year.

    #4115761 Reply
    Shar

    Filed on 1/19, accepted on 1/20 and nothing yet, as expected.

    #4103737 Reply
    ann
    #4101679 Reply
    ann

    The ky website finally started working & update. Said deposit has been authorized for the next 10 days. :)

    #4100378 Reply
    Brian

    Well that figures. Thanks for the info!

Viewing 75 replies - 601 through 675 (of 677 total)
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