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Wheres My Refund Kentucky- Share your experience with filing your Kentucky Tax Return and tax refund progress with others. If you have state information this is a great place to post. To check Kentucky Wheres My Refund? go to Kentucky Department Of Revenue
Join the conversation about your federal tax refund here
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Filed 1-11
Accepted 1-30
Red box message 1-30
Blue box #1 (received) 2-12
Blue box#2 (received and processing) 2-14
I opted in to direct deposit
Using Varo for my KY refund and my federal.. but I been hearing that people have been getting no updates, and they received their money.?? Idk -
New to Kentucky but how does the state refund work? Do we get all or a certain percentage back for state
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Anyone in KY get an update
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Still no movement. It was week 3 yesterday.
Finally got movement today. Said it should be deposited within 10 days.
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Still no movement. It was week 3 yesterday.
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Still nothing. This year is very weird.
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Still nothing for me.
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Still no state for me. Maybe tomorrow.
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I just checked my status and I’m finally showing that my refund was approved and should be deposited in the next 10 days. I’m hoping that it won’t take that long and usually it doesn’t but I filed my taxes on January 20 and my Kentucky state taxes were excepted on February 4.
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I filed 02/07 and the KY wmr moved from accepted to processing today. Does that mean I’ll get my refund soon? I use chime as well
I’m not sure. Wish I knew. My status never updates there so I’m hoping this is good news for you!
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No nothing for mine. It’s been received, I guess. Idk. I feel like I got it back super fast last year but we all know it’s never the same from year to year. My daughter filed on 2/3 and got hers Saturday.
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Mine has been on processing for several days now.
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I filed 02/07 and the KY wmr moved from accepted to processing today. Does that mean I’ll get my refund soon? I use chime as well
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I was accepted by KY on 2/4, filed on 1/20, still no refund deposit or notification of when refund will be deposited. Last year they started processing on 2/7 and I had my refund by 2/10.
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KY State refund deposited a few hrs ago to Credit Karma. Filled 1/26. Happy Tax Season!!😀
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It’s that time of year again people. Let’s keep each other posted.
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Ky return says a refund check was authorized and will be mailed within 10 days but I have turbo tax and everything should be direct deposit no other messages and nothing mailed either. Took identity quiz and passed. First time filing in KY can someone help? I had a couple people tell me that “10 days” means direct deposit and KY can mess things up like that!!! Please help! Has anyone had this happen??
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Hey Mookie, I just read your message.
I received that same ID Quiz Letter in the mail and attempted it but failed for some reason.
I ended up faxing my ID, W2’s and the Letter to the number on the letter.
It took them about a week from the time I faxed it for them to update my return, and now I am listed as “Direct Deposit has been authorized and I will receive it within 10 days.”
Hope this helps.
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Filed 2/9 but just got a notice for an identity quiz yesterday. Passed it online the first try. How long does it take for Kentucky irs to acknowledge the quiz was taken? I mean my state refund is only $109 but still
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Kentucky Return was accepted on 1/26/2022. Kentucky didn’t start processing return until 2/7/2022. As of today my return is still processing.
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Ugh I have to do an identity quiz.. fun :/
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I already received my state refund and still no changes on federal
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Filed federal on 2/12 accepted 2/12 and state was accepted 2/23 because its a piggy back state. Meaning state wont accept till federal is approved.
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Was mailed out on 4/30/2020. Has anyone had that as well? Did you get a deposit or card/check?
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“A refund check or prepaid debit card was mailed out on 4/3”/2020” is the message I received but I had included the number to an already issued turbo tax card on my taxes for it to be deposited..?
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Is anyone actually reading this board anymore? Another update….. Checked the State’s Where’s My Refund Tool and “A refund check or prepaid debit card was mailed out on 4/14/2020.” We’re getting there. Now onto the Federal Return and Stimulus Payment (we’ll see how long that takes).
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Hey everyone. I filed by mail and put this in the mail on February 7th. The IRS and Kentucky received these and I finally have some news on KY.
Just today I checked and it states a Refund Check has been authorized and should be mailed within 10 days.
The Federal Return is listed as still processing. Filing by mail takes a lot longer but I was forced to because I don’t have the PIN number the IRS supposedly mailed to me in January.
Anyhow, that’s my update. -
Website says my check was approved and mailed on on March 5th and I have not received it yet. Now what?
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@Lori
Did u receive it yet -
My status changed this evening to: should be here in 10 days.
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My irs2go says they cant give me any information until my refund is approved but the Kentucky Revenue website is telling me that my direct deposit has been authorized and my refund should be here within 10 days. Idk what to believe
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My refund was taken for some reason or another. Have to wait for correspondence to find out why?
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No update here. Website says they are behind. 😡
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No updates here. Feels like its taking forever!
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Anyone have any updates ?
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@keri what did you say to have them actually check for you besides just saying 2-3 weeks? Monday will be 3 weeks from the 10th and i filed january 24, ky accepted my return on 1/29 im livid it is taking them this long
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Just got message my state has been authorized should receive in 10 days it is supposed to go on my serve card wonder how long it will take
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My refund check was authorized and mailed as of yesterday how long do u think it will be till I receive it I called this morning and they said they’ve had the check since last Friday and mailed it out 2/26
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Finally got it authorized after 2 weeks how long will it take for me to get it in the mail?
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I urge ya’ll to call if youve been wiating a long time. She pulled it right up, said I processed yesterday, and it’ll be deposited in 3-5 business days
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@Trish
I just got the long message I filed 1/28 -
Y’all making me jealous with the long message. I’ve had the short message since I was accepted on 1/28.
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I just called them and was told my return was uploaded 2/21, what does this mean?
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I just called and told them i wanted to know about the status of the return. She was nice and let me know it had been released on Friday and how long it would take. Next day it was in my bank so she was correct. During this time I still had the long message.
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Still. NO. Change. I feel like Im gunna have to call and see wtf is going on…. what exactly do I say to them to give me info?
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I had to verify with KY this year. I got the letter in the mail yesterday and was able to verify it immediately. Now waiting to see how long for deposit. I filed on Feb 3rd.
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@Ss: I was accepted on the 28th and have had the long message since and no deposit
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Ky received mine on the 23rd accepted the 27th and I’ve still got the long message. Anybody been waiting this long or longer?
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Had long message for about a week, if I remember correctly.
Got approved message yesterday
Deposited this morning!
Definitely no long waiting on it after approved -
@kb
me too -
Mine still says it has been received allow 2 to 3 weeks for processing and I still don’t have it is anyone else still in the same boat I am
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Filed and accepted on 1/29, still just getting long message!!
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@keri same. I feel like im the only one not getting mine lol
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Just received state. Got authorized message last night. Also have prepaid card ( serve Amex)
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@summer I have. They processed mines on the 21st. Yesterday I received it at 6:59pm. I used my Prepaid card and got it early .
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Starting to think I ain’t gettin mine lol but grata to yall
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State just has deposited. I’ve had the short measage whole time till last week I got the long message. Just now says it’s been sent as well. Filed 1/27 accepted 1/28. Hoping everyone else’s is coming or you already have it too.
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For the record mine never changed to the authorized message.
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I have had the long message about a week. DD hit this am. Good luck all.
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I’ve had the long message since friday. I wonder when mine will be approved. I filed 1/24, was accepted by KY on 1/29. 😔 i give up lol
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Has anyone in ky filed a state return for 2919 fiscal year and received this mes The direct deposit for your refund has been authorized and should be issued within 10 days, and received there KY refund yet this year? If so how king after text did you get the DD,? It if anyone remembers in prier years how long after yge 19 day did you actually receive a DD?
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Do mine just now says The direct deposit for your refund has been authorized and should be issued within 10 days. Has anyone received it before the 10 days!??
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Authorized message tonight at 11:17 pm. Received long message on feb 18th.
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@ky2018 lucky 😭 mine still has long message.
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My STATE WAS JUST DEPOSITED @7:08PM TODAY!!! ITS COMING FOLKS!!!!
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My message was the long one this morning, but just checked and shows
The direct deposit for your refund has been authorized and should be issued within 10 days.
So, it does update during the day!
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Ehat time do they open n close to call and what number I’m gonna call tmr
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@stephanie yes mine is finish. Mine will be deposited in 3-5 business days. This week sometime
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u@ky2018 did they tell you that yours was processed because she said mine had not been processed?
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@stephanie they also told me that the online system can take a while to refresh. So it’s possiblity that you can already have a deposit and the online site still say that you’ll be getting it soon.
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@ky2018
*mine -
@ky2018
she told me had even been processed yet.The whole they just started processing last week but it’s already been 2 weeks.They should all be processed by end of Feb. -
@stephanie 1-502-564-4581..I just called them, about my status they told me that I was processed, and that it’s going to take 3-5 days for me to get it but the online status says it’s still processing 🤔🤔🤔🤔.. I’m calling them again before I go to work.
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@ky2018
what’s the number you call to check on your status hun -
When does the ky state status update? Is it over night?
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@keri you are absolutely right about that
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Hopefully tomorrow we will be lucky!
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@george im not sure but last year i got a check instead of my direct deopsit, once i got the message that the check was authorized it took about 4-5 to get. I think they mail them the next business day after you get that message
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Anybody receives refund yet?
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I got the message that a check was authorized or prepaid card. Today is day 3. Does the 10 days mean that’s when it will be sent? Then another wait?
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@heather I have no idea. I been trying to figure out the same thing. If not next week makes 2 weeks.. and when I called them yesterday to check mine, a lady told me that they have received it and it’s being processed. And that it takes 2-3 weeks. It sounds like they trying to add more weeks to it. KY is greedy. So hopefully next week we all see that message we all been waiting for
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Does ky system update over weekend like irs or no?
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Hey Keri..I’m a female by the way. I did call this morning. They said the same thing , beginning of March
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I don’t understand why my message is still short message
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Where is KY2018? We need him to call the dept of KY and find out why we arent getting updated! lol
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Updated yesterday morning to deposit has been authorized and should be issued within 10 days and at 5am this morning it was deposited to my turbo card
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Is anyone elses message red on the Kentucky wmr? Mine says were unable to give you information about your return. Initial error free processing takes and blah blah blah. Thank you guys. I filed in Feb with the child tax credits.
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@Keri
me too wth -
Nothin new once again
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Once you get the approved message, how long does it actually take to receive your refund?
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I filed 1/27
Accepted 1/28Still have the long message that my refund is being processed… Blah. Blah. Blah.
I was not entitled to a state return for the 2018-2019 season because of an offset with student loans, so I am unsure what to expect. Monday will have been 2 weeks as they started processing on the 10th. I don’t have any offsets this year.
Feels I’ve been waiting a lifetime.
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I just checked and mine has been authorized and will be sent within 10 days. I never even received the long message. I filed a week before my fiancé on federal and hers updated to be deposited on 2-24-2020 and my federal still hasn’t changed. Hey at least my state is on the way. Good luck everyone!
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Got my refund this morning!
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Submitted and approved on 1/28. Like Keri and Stephanie, I still have the short message. This is ridiculous. Plus I’ll probably have to prove my identity because I changed banks.
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I was accepted 1/29 and I still have the short message
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This is nerve racking. I got my DDD for my federal bit my state is still processing. I just about had it.
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still have being processed. Tired of looking n being disappointed :(
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Checked this morning, still had the long message. Checked again right now and I have ….
A refund check or prepaid debit card has been authorized and should be mailed within 10 days.
So how long does it actually take to receive? They already sent the prepaid card.
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@stephanie I have the long message still.
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I still got short message this six and still haven’t got my federal either
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@jarno you are absolutely correct. This is straight ridiculous for KY. And I’m still on the same thing .
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My wmr changed for a DDD.. BUT MY STATE IS STILL PROCESSING. This is ridiculous. For real.
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Mine finally changed to Your 2019 return has been received and is currently being processed. Initial processing for error-free electronically filed returns is 2-3 weeks. Initial processing for mailed in returns may take up to 10-12 weeks. If additional information is needed the Department of Revenue will contact you.
Sooooo i wonder how long i will have this message before i get a DD date.
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Keri.. same for me still got the same message nothing’s changed. So yeah maybe tomorrow we’ll see some change or sometime this week. Fingers crossed
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@KY2018
I’ve only had the 2019 return has been received and is being processed since the 14th. So last Friday -
I still had the same message. :/ hopefully tomorrow itll update, not holding too much hope tho
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@jarno before I hope and check again for the second time, did how long did you have the “your 2019 return has been RECIEVED and is being proceed” before they authorized it? I don’t Wana go look and I end up with the same message.
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Okay everyone I advise to go and check in your status now. Mine just updated and says my funds have been authorized and sent to my bank.
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@KY2018
I’m going to say most of us won’t get our state refund until the Last week of this month or the first week of March. Its absolutely ridiculous. Most other states are way ahead of us and have already issued DD to people. I mean hell the IRS has to go through 10 times the returns that a single state would have to, there’s no good excuse for the way Kentucky is doing things. -
@Jarno how much longer because you would think that we are waiting long enough
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@KY2018
Yes. That’s a good thing. It means they’re working on your return. Still going to take way longer than it should though. -
Apparently there is one person who has gotten theirs. I saw it in a comment in the KY 2019 return group on Facebook. Comment was posted literally 5 minutes ago.
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@keri I just got the same message. That’s a good thing is it.?
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Also, I didn’t get my KY state return until the 11th of March last year. Same things happened that are happening now. I got my federal within 8 days and then state took their time. I don’t understand how the IRS can get so many pumped out in a short amount of time yet, Kentucky seems to never be able to get anything done in time.
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I’ve had the long message since the 14th of February. I got my Federal return within 8 days of filing. It took 2 days from the time my refund was issued to hit my bank. I guess Kentucky has a bunch of lazy people working in their offices.
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Last year I received authorized message or refund sent not long after getting long message. I got long message yesterday
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I cant quote remember. Whats the break down on short vs long and other messages
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Your 2019 return has been received and is currently being processed. Initial processing for error-free electronically filed returns is 2-3 weeks. Initial processing for mailed in returns may take up to 10-12 weeks. If additional information is needed the Department of Revenue will contact you.
Nine changed to this this morning
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I had to ID verify last year, hopefully not again this year
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When I called this morning Mama this lady told me that of course it’s going to take 2 weeks, but she said that it might be like the first week of March when we may get them
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@Jamie
dang it I changed what prepaid card I’m putting it on -
I got the identity verification message too waited long enough to tell me that accepted 1/31
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My message changed today…you’re return has been received and you will need to participate in identity verification. OMG KY is the worst state when it comes to being behind the times! Says even if you change your bank account, you will send up a red flag…which I did! Now I have to wait for a letter in the mail telking ne what I need to do next. Ugh!
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Your 2019 return has been received and is currently being processed. Initial processing for error-free electronically filed returns is 2-3 weeks. Initial processing for mailed in returns may take up to 10-12 weeks. If additional information is needed the Department of Revenue will contact you.
message changed it seems but cant remember what it means
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This is bullshit, still no update for state nor federal, last year i didnt have a state return but this year i overpaid and got a state return and i want my fucking money, last year was the only year i didnt overpay but EVERY SINGLE YEAR,, i always get federal before my state and its just bullshit
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@Boo when did u file
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I still have shortessage dang it.
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I’ve had that message this whole time lol
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Got the long message this morning so dd should be soon.
Your 2019 return has been received and is currently being processed. Initial processing for error-free electronically filed returns is 2-3 weeks. Initial processing for mailed in returns may take up to 10-12 weeks. If additional information is needed the Department of Revenue will contact you. -
I hope so too. Im tired of this
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Hopefully we get some kind of closure this week starting tomorrow.
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stillon received. Has anyone tried to call?
@brittany make sure ur info is correct -
Has anyone still receiving the message in red that says this?
We are unable to provide information about your return at this time. Initial processing for error-free electronically filed returns is 2-3 weeks. Initial processing for mailed in returns may take up to 10-12 weeks.
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Still nothing for me. I’m still on received. I don’t understand what takes so dang long. I mean a few should’ve at least gotten some change.
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Negative ky2018. No deposit yet
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Has anyone have any movement on their state tax refund
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It’s funny because I usually get mined on the 16th of February. And had been for years. Plus I use a pre paid card
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@stephanie muniz if im including the weekends .. the 16th was day 21 for me
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Today is a holiday no movement today and u cant fo by the TT bars, means nothing. I’m a weekly so I dont expect to see federal til next week at the earliest. State, who knows:/
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ky2018 is today your 21 days?
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All of my bars on my TT timeline has BEEN FILLED. Nothing on state. Anything for you guys?
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@KY2018
Yeah me as well. Many people in many other states have already received theirs. Seems like Kentucky is the slowest and we’re known for thoroughbreds lol
I was months getting my refund last year.
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No one here yet. Still have the original message. ,@ Stephanie yes mam.. they need to come on
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Has anyone gotten a ddd for ky yet?
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@ky2018
I wish they would get on the ball lol -
@stephanie for my state I want to say every day? Federal every Wednesday and Saturday
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@ky2018
ky where’s my refund -
@ky2018
how often does my where’s my refund update -
Me neither @Stephanie mu iz
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mines was accepted 1/29 and I haven’t got nothing yet
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I hate this phone
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@congrats. Now for the rest of you all . I’m still here waiting as well. We got his y’all. Just keep us Posted
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Ya it says authorized and sent within 10, filed 1-31
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Nothing new this morning :(
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@mickeyj when did you file
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I meant ky
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@mikeyj you telling us that your my state refund is done and it will be sent to you in 10 business days.
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2nd year in a row…idenity quiz😒
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Refund authorized.. waiting for it to drop
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Has anyone checked their status yet
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Yeah I did. I never seen nor hesrd anything about the 26th. So I don’t know
A few messages back I had said that on Monday they had processed 1200 of them. That was 4 days ago -
Yeah i dont think thats true. @ky2018 spoke to someone and they said they are processing returns, theyre just doing it so damn slow
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@Keri
the lady from turbo tax had no idea what I was talking about -
I didn’t get that email either
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I spoke to turbo tax and they said have no idea about any emails being sent out that says processing won’t start till 26th.She also says all their stuff shows that processing started at Feb 10th.
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@George Naeser
kinda weird I use turbo and I didn’t receive one -
Just got an email from turbo tax saying Kentucky is delayed and isn’t starting until the 26th.
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They telling me I 2 weeks well have it .
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They told me in 2 weeks well have it
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@keri i got my federal before state last year
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I remember the good old days when my state would already be spent, lol! But seriously, these last few years I’ve gotten my federal before my state @Keri
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I just checked my state refund status and I got a pop up that says something about having to do an identity confirmation quiz? What is that? I’ve never heard of it?
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By this rate, we’re going to have our federal before state…
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I mean you got that right
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@heather you for that right
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@ky2018 thats the same message i have. Im hoping i get processed sometime this week. But thats far fetched. Only 1200 returns processed in one day? They’ll be there forever processing!
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YOUR RETURN HAS BEEN RECIEVED .
INITIAL PROCESSING FOR ERROR FREE ELECTRONILY FILLED IS 2-3 WEEKS. . That’s the message I saw this morning -
I got that 1 too
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I called this morning and this lady I spoke to said that they started processing 2 days ago. They did 1200 on Monday ..I forgot how many yesterday. She also said that after it’s been processed it can take any where from 7-10 business days to receive, and to check in a couple of weeks. I told the nice lady thank you and I hung up.
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I really do wish I could screenshot it and show the old vs the new message.
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I have had it too. But this is a different message. Not the same as the one I’ve had every other day.
@Keri -
I’ve had that message the whole time, it’s just a generic msg
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@Stephanie Muniz It went from the generic message everyone was getting to a different message that just popped up and you could x off of. Not like yesterday or the days before. When you put in your ssn and amount, it gives a popup message that says something different than it has been saying. I haven’t gotten this message until today.
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@Kymomma97
what do you mean.I wish you could screenshot.I was wondering if you mean when you put your soc sec # in and amount you are getting -
@Kymoma97
what do you mean.I wish you could screenshot.I was wondering if you mean when you put your soc sec # in and amount you are getting -
I got a different message today y’all! It’s the same 2-3 week but it now says error free message in a pop-up screen. Really hoping that it has been processed now. I’ll keep everyone updated.
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@KYmomma97 its not just this year, its been several years they have been doing this shit.
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Still no update on our KY state status. The last 6 years I have had to pay state. This year, I get a little back. I don’t know anything about state after 6 years but I remember they came before federal. Other states have already processed and issued people’s returns. Why’s KY gotta be dumb this year. The one year I’m actually getting something. Smh.
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@ky2018 nope
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so my hasn’t started processing our refunds?
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Nope. Still says return has been received.
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Any changes yet for either 1 of you
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I have no idea HEATHER AND KERI. I have no idea. The woman that picked up the phone was rude any ways she kept cutting me off. Well it’s not my fault that they decided to put the 10th on their website if they knew they were NOT going to process them the day that they need to. Sorry for them. That’s why people keep calling because the government is WACK.
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@ky2018 the TT estimated DDD is based on the 21 day rule, mine says that too 😭 as for KY not starting on our returns is freaking ridiculous!!
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Smh why even say itll be then10th if they arent gonna do it..
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They haven’t even started processing our returns yet. I just got off the phone with them. She talking about that they haven’t heard anything at to start. So my thing is. ..why put on the website that you’re going to start processing tax refunds for the state of Kentucky starting February 10th 2020, if you are not going to start on that day like what is the hold up? this is why some people don’t like to do their taxes. And they wonder why people keep calling in like they do cuz they lie too much
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@heather ok. Because I was just curious. About it. I’ve never had to go through this before
Filed 1/26/20
Accepted 1/28/20
Path message 2/7/20
Ive claimed the eitc for years.. been getting it on time until this fraud issue in 2015. People are just dirty. 1 bad apple spoils the whole bunch. My TT says that I should have my direct deposit by the 17. Why they keep telling giving people ddd on the day’s the banks are closed.. why so they can wait another week or too. To that’s just painful. -
@ky2018 i wanna say i got my check in the mail the first week of march last year, maybe around march 4-5. I recieved the “a check will be issued message” about a week before i got it. They are super slow for some awful reason. I only ever did paper check for federal once and it took me about 3 weeks to get my check from the time i filed. (At the time i had no credits though)
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@heather your absolutely right. Last year it was the 11th, now it’s the 10th. Which is today. Get with it people. Lmao
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@Heather .. how long did it take you to review your check? The reason why I’m asking is because I just did the unknown this year. I decided to split my refund (FEDERAL) In half this year. I realized about a week ago that I have messed up on my account number by 2 numbers. And I was told that I may hat a check. And I just wanted to know how long it would be before I get my other half on a check.
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@ky2018 yeah agreed. I feel like KY is the only state that starts processing this late. I hope they are working their butts off as of now lol
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@Heather, I don’t blame you. Today is the 10th so they can come on and get processing OUR STATE refunds now. There shouldn’t be no excuses.
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I filed on 1/24 through turbo tax. Was accepted 1/27 or early 1/28. KY WMR says recieved, will take 2-3 weeks. Hoping to see approved this week sometime but i know probably not.
Last year i filed and signed up for direct deposit but they mailed a paper check. I hope this year they get it right. -
@ Keri.. I do hope so.
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Monday is the 10th! I wonder if we will get approved?
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Hey folks.. looks like another year of waiting on KY state refunds again 😆. But last year they starting filling February 11,2019. This year it’s a day early.. February 10, 2020. Here my info tho..
Filed 1/26/2020
Federal Accepted 1/28/2020
State Accepted 1/28/2020 hours later
Now I’m at the .. it’s going to take 2-3 weekss.. blah blah blah blah -
Hey guys! Was accepted already, website says processing starts 2/10
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Has anyone done the Verify quiz? This is my first year Ive had to do it, so just wondering how long it takes to get approved once you do the quiz? Just checke today and had the message :/
Your 2018 return has been received. You will be required to take the Identity Confirmation Quiz and a letter has been mailed with detailed instructions.
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i just want to add that i filed and was accepted February 25th! still have nothing. went through both short and long message. now it says allow additional 2 to 3 wks for non residents and for residents to call. said something about unforseen delays but only in regards to the non reaident part of the statenebt and said alkow 2 to 3 wks as far as thats concerned. then said if resident to call and a rep would assist. called and was just told they were behind. didnt gain anything at all by calling, they just stated the obvious. gave no idea as to when itll be completed. this is just sad. ridiculous and some more crap. its getting close to 60 days. that whole itll take 2 to 3 wks is just bs. they need to just take that off bc its not reality. i desperately need this money.
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State refund accepted on the 10 no Change or update anyone else filled on or after the 10th who is still waiting
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Can anyone tell me how long it took after idverify in Kentucky to get your money
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I filled feb.2 got accepted feb.7 and still have not received or heard anything still saying received and processing 2-3 weeks not sure what the hold up is. Has anybody tried calling them?
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My state was accepet on feb 7 i waited and waited then call them for them to tell me they was missing one of my w2 since i work 2 jobs not even did they call or send another letter about the problem so i had h and r fax them what they needed and called and asked if they recived it was told had to wait 72 hrs to find out. So i waited and then called back was told they recived it then was told it will take another 30 day for my refund i think a bunch of bull is going on here
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On March 12th I got the message saying prepaid card or check was mailed out. I wanted DD but I guess their mailing it instead. I still have yet to get it…
How long does it typically take for card/checks to be delivered? If anyone has got theirs mailed instead of DD how long did it take to get it?
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I filed 2/28/19 and Kentucky was accepted on 3/2/19 Saturday is three weeks and still says processing. Is this happening to anyone else????
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I filed 1/30/2019 I’m still on the “Your 2018 return has been received and is currently being processed. Initial processing for error-free electronically filed returns is 2-3 weeks. Initial processing for mailed in returns may take up to 10-12 weeks. If additional information is needed the Department of Revenue will contact you.” Message. I have seen people talking about getting an accepted message of some sort. What platform did you get this message? By checking the state refund status website and the message was on there? This is the longest it’s ever taken me to get my state refund. Starting to annoy me. I haven’t heard anything from them. And since I filed that’s the only message I’ve seen on their website.
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Just letting yalll know I got my state refund this morning. Got the acceptance message on Monday evening. Hope it helps someone get a idea on the time span. Filed 1/29 and was accepted 2/7 so it took hell & forever. Thanks to everyone on here for any help or knowledge u threw my way. I got more figured out on this forum then I did with any 800 # I called. Goodluck
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Did anyone else never even get this mysterious identity quiz letter????
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I have received my state refund I got the dd message Monday I believe .
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Btw I filed 2/6 and I didn’t even get the 10dd until 3/12 so today is 5 weeks exact for me. Honestly just gotta accept it and wait
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Yo ppl, I got the site saying 10 day dd yesterday and today I got the issued noticed with the date 3/13/19 so Im assuming my bank will receive by tomorrow 3/14 and it should hopefully be process by 1am on 3/15. I shall keep you guys updated if u would like!?
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Approved for DD within 10 days. My “2-3 weeks” is already 4!
Ten days!? Why on earth? Only in Kentucky. Only under Matt Bevin. We are so last-century here it’s embarrassing.
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@Justin
Did you have any problems with your paypal & how long did yours take to post. I’ve heard that some ppl were having problems then I’ve also heard that it posted within 48 hours. Or if anyone else uses paypal can you shed some light on it for me. Wish everyone on here gets there’s tomorrow. I know the struggle is real for everyone that actually needs it ASAP this year. Thanks -
I also just got the 10 day direct deposit message today. Anyone used PayPal for there DD and have any idea on how long the will take to post??? @Moe, you got the DD has been authorized and should be posted within 10 days, 10 days ago and still haven’t got your money??? That defiantly has me worried then. What did you use for your direct deposit???
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Just now checking the status again and I now have the 10 day dd .
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It’s been 10 days since they said direct deposit was authorized still nothing in my bank account how long will it take ?
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Kentucky blows dogs for quarters. The greedy bastards holding our hard earned money hostage for “new security validation methods” aka they don’t want to give us our money.
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Sorry for the typos , I meant to say processing returns for Non residents … this is the latest message on their site
Processing times for Non-Resident returns (Forms 740-NP & 740-NP-R) have been delayed. Please allow an additional 2-3 weeks.
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Apparently they have also been processing returns for out of state resident return in additional To in state residents (whom should take precedence). The Where’s my refund site now has a message saying that out of state residents will have their refund delayed .
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I electronically filed my state AND federal returns and wanted a paper check for the federal refund for a particular reason. I have already received my federal paper check through the mail and the state refund, which is supposed to be direct deposited, is “still processing”. It has been OVER 3 weeks and I STILL don’t have my state refund. When I called them today, I was told, AGAIN, that it is still processing. Glad and sad that I’m not the only one.
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I too filed my state Feb 8,2019 (accepted feb 14th ) ,and still have not received state refund . I was told to give them an additional 2-3 weeks to process the returns . When I asked why would they put an article in the courier journal with misleading info the agent hung up . Also when you call to have the agents at the department of revenue “check” they literally are just putting your info in the same system we’ve already been checking the status on .
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My state refund was approved and it say a check or prepaid card was authorized and mail out on the 1st of march tomorrow will make 8 days not included the weeekend and i still havent received it. Please help.
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I got a letter saying I had to verify for my fed return. I hope that I don’t have to with my state also. I filed and was accepted 2/7. I hope if I was gonna have to verify for the state they would of already contacted me, but they are so behind and slow this year that it’s untelling. I know the struggle is real this year with everyone. I thought filing early would help you get ahead of the rush but I was def. mistaken. Next year I’m just gonna wait until they start processing before I file so I won’t get my hopes up. I just don’t understand how ppl that filed weeks after me have received there return and I’m still looking at a possible 2 more week wait which will put it over a month and a half for a E-Filed return.
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I had to verify…failed on first attempt. The questions are ridiculous. I hope I guessed correctly where my exwife of 12 years ago now resides…but how are my answers about vehicles that belong to my father, with whom I share a first name, or properties that I have no association with incorrect when I have never even been to any of the places they are asking me about.
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Just got off the phone again, they said its AT LEAST 3 weeks to be processed and if I haven’t received it in another 3 weeks to call back, this shit is fucking ridiculous.
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Just called back again they said it’s at LEAST 3 weeks to be processed, and to give it another 3 weeks before I call back. This is seriously the most stupid f****** s*** I’ve ever dealt with. I am getting so frustrated I really need this
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I have the long message, but when I called the number they said it was still just in processing, is there a certain number to call and talk to somebody who can actually give any more information? I filed and was accepted on Feb 11th. It’s been literally a month basically this is getting ridiculous, I got my state taxes back within a week last year.
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@606 7 days for approval, 10 days following for deposit are the stated times. However, its usually more like 2-3 days for approval and 1-2 days for deposit…business days.
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Nobody has any info on the ID verify? I’ve never had to do this. I got the message on Monday that I had to verify and a letter has been mailed but I still haven’t received the letter. Anyone know how long it takes to get it and to get approved after? It’s been well over a month. Seems like they should’ve mailed a letter a couple weeks ago.
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I was accepted on 2/7 and just can’t belive it’s to this long just like everyone else.
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@phoenixbennu so does that mean I should be looking for a deposit within 7 days or should I expect it to be “approved” & then extra time for the deposit?? And thanks for the knowledge.
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@606 it means that they are actively working on your return. They have “scanned it into the mainframe” and it should be within 7 days for it to be approved.
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So the first message I’ve had for weeks now had said,
“Your return has been received. Initial processing for error-free electronically filed returns is 2-3 weeks. Initial processing for mailed in returns may take up to 10-12 weeks.”Now I just checked today and it changed to,
“Your 2018 return has been received and is currently being processed. Initial processing for error-free electronically filed returns is 2-3 weeks. Initial processing for mailed in returns may take up to 10-12 weeks. If additional information is needed the Department of Revenue will contact you.”
Can anyone help me out with what this may mean or had this happen with them?? Thanks
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Has anyone gotten an Id verify letter , if so how long after you verify does it take to get approved?
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Just called this morning, and was informed to watch my card that I had been approved. My message is still the long message.
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Still waiting here as well. Accepted 2/5 and getting processing message..
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Still waiting here. I am on the long message. Filed in January, accepted 1/30, shows up on ky website around 2/7 even before they officially started, Last Friday I called and they told me I was being scanned in and should be 2-3 days, and still on the long message today.
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When can expect my refund? I filed on Jan 21st and it was accepted on February 5th.
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I still haven’t received my letter to verify and they said I can’t verify until I receive the letter. It just changed Monday to say I had to verify. Anyone know how long it will take to get the letter? I’m just 45 minutes away from Frankfort, looks like it would of been here by now. I have a new address this year. Will they send the letter to my new address? My fiancé filed after me also had new address and already had check mailed and received it. She hadn’t even filed for past couple years, I’ve filed every year for the past 10 years at least. This is crazy! I think they just enjoy holding our money. I mean damn it’s barely over $300, but I could use it. I been off work for a couple months focusing on my college courses, but I’m getting ready to start a new job, gimme my money!
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This year is so irritating! Filed 2/8–Accepted 2/14… Direct deposit still not there. Message still hasn’t changed from the received status. My refund is just $200 or so, but I need it!!! I don’t have any special forms or any big changes this year. Nothing to cause a delay as far as I can tell. I’ve filed taxes for 25 years, so I’m in the system I’m sure. Fairly certain it wouldn’t be a verification issue. Single, no dependents–as simple as it gets. Last year I got my state refund in 11 days, if memory serves. Would’ve been great to have that kind of speed this year! If I didn’t need it, it would’ve already been here…oh well…lol.
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I also had to verify ID and did so on Saturday, March 2. Checked the revenue site this morning and it still says I have to verify. Just wondering how often that updates..
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I’ve been filing KY tax returns since 1994, and now I have to take a quiz to verify my identity?
This just seems like a way of delaying the issuing of refunds. I e-filed in January but still had to wait for the quiz letter to arrive in the mail. That’s just odd. I got my Frderal return on Feb 15, but I t’ll probably be April before I get the Ky. -
Accepted on 2/2. Got a pop up that said a chk was mailed or debit card card sent on 3/1 but I haven’t received anything… It was supposed to be going to my emerald card from h&r block.
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State returns didnt not actually start processing until the 13th of feb. I know the website says the 11th but ai talked to a guy at the KY DOR and he told me they were delayed and it began on the 13th. 21 days starts at the 13th. I had to verify mine also so everybody should be drawing close to an update.
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I just took the quiz Friday and now I have been approved. It updated about 6pm today.
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Filed 2/8, accepted 2/15. I had the long message for a couple of weeks, then it changed to the short message, and back to the long message last week. Does anyone know what time(s) of day the site is updated? I’m holding out hope that I’ll get my refund this week, because rent is due and without that money I’m screwed. It has never taken this long to get our state refund!
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I filed 1-31 accepted 2-5 and mine updated today that I have to take identity verification quiz but I have to wait on a damn letter before I can even take the quiz. Has anyone else had to take the quiz? If so, how long does it take to get your money after you take the quiz?
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564-4581 is the # I used to talk to someone.
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Just saw @phoenixbenn’s post about having called and spoken with someone. What number are you calling??? The 502-564-1600 number is just a recording and then hangs up on you.
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Thought for sure mine would be DD as it is exactly 3 weeks from the 11th when they began processing everything. It’s very disheartening to see so many on here with the same issue. Already got my Federal a
Week ago. Last year I NEVER received my KY refund and still have yet to be answered regarding that so I am worried it’s going to happen again this year. Has anyone had that issue before? -
Still nothing for me. I received the message that my direct deposit was approved please 10days blah blah blah message either on Friday or Saturday 1st or 2cd of March. Still nothing as of 6:30am this morning. I’m using GObank/greendot & filed with TurboTax.
I received my federal on the day of my ddd of 2/22 at 3:30am.My state return was accepted waaaay before Kentucky’s date of the 11th on when they were gonna start processing all returns.
And today makes 3 weeks since that date.This is beyond frustrating
Anybody else have similar circumstances as me?
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I filed on 1/31 and was accepted the same day and it’s now 3/3 and says it has been recieved and still being processed. It never takes this long to get my state refund bank. It’s been a whole month and nothing. My neighbors around me have recieved theirs that filed weeks after I did. You cant even get anyone on the phone to talk to anyone to see what is going on with them.
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This is crazy!!! I always receive my state within a week or so. Monday will be 21 days since they started processing, but mine was accepted on 2-5 which Monday would make 27 days . I filed on 1-31 that would be 32 days. I don’t understand how my fiancé got accepted same day and she has already received a check in the mail( should of been direct deposit) and she hadn’t filed taxes in a few years. I file every year, had same job as last year, and don’t owe the state anything. Why is it taking over a month and still no change for a little over $300?
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I filed in January, it was accepted later in February, but now I am getting this message, what does it mean?
“You will receive correspondence explaining the adjustments made to your return along with the contact information to submit supporting documentation or to send a written protest.”
I don’t have any outstanding taxes or anything…I filed via HRblock online for free – I got my federal back within a week.
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I’m not sure if anyone else has had this issue but the office is closed for the weekend and I woke up to a message saying that my money was direct-deposited into my account on March 1st. It is now March 2nd and there is no deposit in my account so I’m very confused.
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@Vee ppl said it pops up when u go to the where’s my refund page after u put in social and refund amount
@ryan63910 yes ppl on this Facebook group I follow -2019 Kentucky state income tax a few has received theirs without a change in the pop up message on the Kentucky dept of rev page.
Most tho get the deposit message and get it the very next day if u have direct deposit.I have heard ppl that get deposit though PayPal takes a bit longer like they r having issues . 3/4 days longer.
The short message is the one where it says we have received your return and it will take 2-3 weeks to process the longer message is the one where they say they r processing ur return. Then after that ur suppose to get the deposit message if no issues. I still can’t believe it’s takej this long!!
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Still getting the same crappy short message and I was accepted on the 1-2 !!! Omg nothing has changed with my taxes in years. What’s the deal! No excuse for this slowness Kentucky!!
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We efiled and sent on 2-6. Still getting message that they are unable to provide info about our return. My sons was sent efile minutes before ours and his return was direct dep. this past Monday. Makes no sense! Very frustrating this year. Sent a msg and it said someone will answer in 2-5 business days.
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How often is the wmr for KY state updated? I’ve had the long message a couple of days now and I’m getting worried.
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Just got off the phone with a rep. She stated my return has been uploaded to the mainframe and will take 2-3 days for processing, but can take up to 7 days to be scanned in and if there are any errors they will contact me.
The days part shocked me and I thought she misspoke and meant weeks, but she doubled down on the “days”
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What is the short vs long message?
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My message changed to the long message on monday then a couple hours later it changed to I have to verify my identity. I got my letter today for that and verified now back to waiting.
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I don’t have access to my mailbox. How would I know if I have to ID verify?
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I got accepted on Feb 5th and still have that annoying long message, this coming Monday will mark my 3 weeks for direct deposit. Come on Kentucky slow as constipation!
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Accepted 2-5 actually filed 1-31. My fiancé filed 2-3 accepted on 2-7 and hers has already processed and check mailed in 2-26 which was suppose to be a direct deposit. Mine accepted before hers hasn’t done anything, still the short message saying it has been received . Has anyone received their refund without it changing from the short message?
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Daniel, I get the same message when I check with my social. However when I check with my husband’s it says “received.”
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Still waiting. I keep getting a “We are unable to provide information about your return at this time” message. Is anyone else getting this? I haven’t lived in Kentucky before so I’m not sure what to expect.
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Do we check with the main filer’s SSN if you filed jointly? Or can the other SSN be used too?
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Just letting you guys know: mine was deposited a couple hours ago; less than 12 hours after the long message changed to the deposit authorization message on WMR
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Me and my fiance got accepted on the 6th. Filed through h&r Block. Still nothing. Both have the long message. We both got our federal a week after filing.
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Still nothing , I did update a couple days ago to long message but that it , this is ridiculous ky is so slow , I’m calling today
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So how many days after receiving the direct deposit message will you get states refund? I received the message yesterday 2/27/19
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Direct deposit authorized message. 25 minutes after midnight.
How long until it posts?
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I filed on the 12th with Jackson Hewitt.
Received state last Wednesday.
Long message still for state. Says acknowledged on JH website.
What are the chances of getting state Thursday or Friday?
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Anyone here mail file? I was forced to mail my state return because of a glitch in HR Block software. I mailed it on 1/28 and I still show my return isn’t even received or anything. I called the DOR for KY and they weren’t able to help me much. Just curious if any mail filers have heard anything.
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I have the short message now. Was long last week. Still haven’t gotten mine. Taking forever this year. Accepted 2/1
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Accepted 2/7 and it’s been stuck on Received since then. I know they didn’t begin processing until 2/11 so we are sitting on week 2 1/2 and I filed electronically. I received federal last week so I’m not sure what’s going on??!??
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Still stuck on long message and my state usually came before the federal but this year is backwards! I’ve never waited this long for state. What is the hold up?
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My message changed to the long.one this morning as well.
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Still stuck on short message , my son who was accepted 2 days after me had long message and this morning said it was approved and a check will be mailed which makes no sense since he chose direct deposit . I have never waited this long on state
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@heather. Most people who got approved had their momey in less than 24hr
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My message changed to the long message just a few min ago.
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I just received my deposit this morning and the website never changed messages.
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I got mine. Just deposited.
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Mine says this as of this morning when I checked!
The direct deposit for your refund has been authorized and should be issued within 10 dayAnyone know when it will deposit
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Strange I got my approval message but it’s sayiny a check or debt card will be sent and not a direct deposit anyone else run into this?
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Not yet. Still waiting on both state and federal.
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Thanks @smkillion1 for the info!
Has anyone on here who used turbo tax got a refund?
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It ccame up a messaged your deposit has been authorized you will receive it in 10 days.I had it put on turbo prepaid card
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@smkillion1
Did it changed to an approved message on Friday? Was it direct deposit to bank or a card? -
Mine changed to long message thurs and was approved on fri.Deposited today
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@smkillion1
Mine was accepted 2/1. I know that they didn’t start processing until the 11th though. My message changed from the short to long message over the weekend. Did your message change before your refund?
I am a bit nervous about it because I am getting back a larger amount than normal because of my montage interest. We bout a house in 2018. We also got an education credit for my step-son who started college last fall. I never get back more than a couple hundred until this year so I am worried they have pulled it for review. -
@all the lady had told me if i got id verify letter it would go quickly
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I got my deposit this morning approved on fri.Was accepted 2/5
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Has anyone received their refund from Ky or seen a change on WMR?
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Still no movement on state for me.
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I’m getting the ID verify letter today for my state. Hopefully that goes quickly and smoothly
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My state deposited this morning.I was accepted 2/5 approved 2/22
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At least you all got ddd for federal. I havent got that yet either.
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Jess10 same for me federal ddd2-27 no movement on state don’t know what is going on tax season this year is all messed up has me stressed out!
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I filed on 1/25 and was excepted on 1/29 I have the your refund is being processed for error free 2-3 weeks message if direct deposited which mine is being direct deposited to my serve card anyone with a serve card get their state yet
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Was approved 22nd but no deposit yet
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@mr.606
No i had to verify for irs didnt affect my state.. -
Filed on 1/15
Accepted 2/1
Had the same message on state status forever now. People approved after us have already gotten theirs. Jw what may be going on. I have a ddd if 2/27 for federal. Nothing on state -
I use paypal card. I have for a couple years now. I havent had a problem with it. Im not getting a message that mine is approved yet so I couldnt tell you if there is a problem now or not.
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I used h&r blocks free efiling. Got a text saying it was accepted 2/7. I keep getting the same received message that most others are getting on the state Web site. I noticed hete, that some other ppl have already received their refunds, but had filed and were accepted after me. So did anyone use a PayPal card for direct depositing their refund? Because I had heard ther people were having issues with it. I also received a letter from the federal IRS, saying that they needed more info from me in order to verify my identity to prevent fraud. Does anyone know if that would effect my stste refund? Any info or knowledge anyone could drop my way would be greatly appreciate it. Good luck with anyone getting a refund!!
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I think i was approved 10 pm
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Mine was finally approved late evening yesterday & this morning was deposited.
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@ashxlyn
What time were you approved im really hoping for deposit today -
mine was deposited this morning also. Approved last night & in account this morning.
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I was approved no direct deposit as of yet
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I received a direct deposit this morning. Filed and accepted on 2/5.
The notice when looking it up on Ky Refund Status states, “Direct Deposit Approved, to be given within 10 days.” But it’s already in my account today and updates this morning.
So basically it took the 2-3 week timeframe the State mentions. Hope this helps.
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No change in state for.me. Congrats to all those apporved!
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@ damian
Ty so much.I hope it deposit soon -
Congrats smk!!
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Mine just changed to being deposited withen ten days yay finally
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Just looked in a Facebook group called- 2019 Kentucky State income tax -& some ppl have actually received theirs and the website still gives them the message most of us have.
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Mine was recurved feb 1st. Just checked same message it’s always been—>
Your return has been received. Initial processing for error-free electronically filed returns is 2-3 weeks. Initial processing for mailed in returns may take up to 10-12 weeks.
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Mine just changed over to authorized within the last four hours. Says it will be deposited in next 10 days! Keep checking.
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Did anyone choose to get their state refund on the Bank of America prepaid card? If yes, did you get your card prier to having your refund, or did you have to wait til the refund was approved? I was told today that I was approved on the 20th, but their systems hasn’t updated. I filed and accepted on the 2nd, but didn’t start to process til the 11th.
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@damian
I didnt doubt you just sad because i already got id verified for federal just worried about being verified for state since i was accepted before you -
http://prnt.sc/mot1hf HRBlock
Just in case any are doubting.
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Ky Dept of Revenue
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the long message states the return has been received and is being processed, and that they dept of revenue will contact you if they need more info. the short message states return has been received and 2-3 week message
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I’m not sure what day it was Accepted. My sisters still hasn’t update, but she got her fed today while I’m still waiting on date for that.
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I just want people on here I’m not playing games. As soon as I get home I’ll paste screenshots.
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The long message just has Dept of Rev will contact you if any issues.
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No change for me today. Same short message.
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What is this short/long message everyone is talking about? I filed as soon as I had all my documents needed. Kentucky didn’t start processing till February 11th, 2019 and e-filed returns take 2-3 weeks from that date.
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State just deposited to bank account by HR Block. It’s coming folks!
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Still sitting a the same short message (smh)
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Smk, I was thoroughly shocked when I saw the message this morning. It is fact, I would not play with my fellow Big Blue posters on this. Federal is another story lol. Still waiting on that one with your tax return has been received and is being processed and I got accepted 1/25. Oh well, just got to be patient.
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Hmmm i was accepted 2/5 and nothing except long message im sad
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First time poster. I just checked my status about 10 minutes ago. It now says “The direct deposit of your refund has been authorized and should be issued within 10 days.” I got accepted back on February 6. I also had the LONG processing message as well.
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Link to article Although it’s just pretty basic info.
https://www.google.com/amp/s/amp.courier-journal.com/amp/2926475002 -
@ky
When were you accepted -
My ky state updated again and it says my refund was mailed the 20th in the form of a paper check or a prepaid card. I still don’t understand why it’s being mailed. I went over my tax forms, my routing and acct numbers are the same. This is the first time that I’ve actually got a state return, we usually always have to pay in.
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Well at least they are beginning to deposit.
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Ive seen other people on another thread saying theirs is updating to ddd of tomorrow.
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@stephanie. Im not sure of the exact date but I know it was around Jan 31st or so. I asked him this morning if he got his refunds he said not the federal. Only the state came in.
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@cj
what news article -
I saw in a news article yesterday that they have reviewed over 660,000 tax returns and have only processed around 50,000 lol so might be awhile!! They may need to hire more help. This wait is ridiculous!
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@katey I was accepted 2/4 and I have the longer processing message.. my boyfriend was accepted same day and he has the short message.. I wish they would hurry the heck up
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Accepted 1/29 , just wondering what message everybody has ? I have the short message and my son has the long message , he was accepted 2/4
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what is the phone number to check status
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@ Justin… Do you know when your friend filed.
I filed early and was accepted by the 28th. Of course processing didn’t begin until the 11th. I still have the 2-3 week message. Last year I got my state on March 6th and I filed at the same time this year. Who knows. Ky is slow. -
does anyone know when the website updates? is there a specific day/time or is it just like the irs? I just moved to ky so first time filer
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Has anyone get a DDD for Ky yet?
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I still have long message
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Did he happen to mention if he had a long or a short message? Haha prolly not.
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A friend of mine at work got his state rrfund last night.
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Same old message for me.
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@heather
Yes, I have had that message for awhile. I filed Jan 28th -
I flled my feb. 3 and it didn’t get accepted until the 8th and there has been no change in it. i am still getting the 2-3 week message.
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I believe if they send a paper check its because they found errors and made corrections. Or that could be thats the message you get even with direct deposit.
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@ky did you check and make sure your bank account was correct on your return?
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@ ky did you get the longer message stating that your 2018 return has been accepted and is being processed before you got that message about a check? and if so, how long before it updated?
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My ky state updated yesterday. It was supposed to have been sent direct deposit, but the message says that a paper check or pre paid card has been issued and will be sent within 10 days? Any ideas as why it says that?
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I also have the short message still. I called the number yesterday and the automatic system said it would begin processing tuesday feb 20th. Well that was last years message. I call today and its updated to they began processing feb. 11th so I think thats a good sign that things are starting to move along.
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I was accepted on the 7th of February! Thankfully last year it wasn’t hard to the verify. And once it was done we had it within like a week. Hopefully it goes the same this year
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I have had the longer processing message since sunday I believe
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My tax software informed me on 2/4 I was accepted but it didn’t reflect on the KY website until the following Friday. That is when I got the short message. Been there ever since. Ugh
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I have the longer processing message
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@ nada , what day was you accepted
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I have the same short message. I have had it for a week and a half. I wish they would come on.
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@all
What day were you accepted just comparing with mine -
If i have to id verify for state too im gonna be pissed
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Your return has been received. Initial processing for error-free electronically filed returns is 2-3 weeks. Initial processing for mailed in returns may take up to 10-12 weeks.
Your 2018 return has been received and is currently being processed. Initial processing for error-free electronically filed returns is 2-3 weeks. Initial processing for mailed in returns may take up to 10-12 weeks. If additional information is needed the Department of Revenue will contact you. I have the top message and my son has the other , I use to have it but changed today to the short message
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I had the longer message early this morning and then it changed to having to ID verify AGAIN this year! Nothing has changed at all ugh 🤦
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I recently started getting the following message:
Your 2018 return has been received and is currently being processed. Initial processing for error-free electronically filed returns is 2-3 weeks. Initial processing for mailed in returns may take up to 10-12 weeks. If additional information is needed the Department of Revenue will contact you.Anyone know what it means? (The last line that is, I know what the rest means lol)
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Lol i hope we get approved soon like tomorrow
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Still same message for me also…LMAO it’s a Stephanie thing I guess 😂😂😂
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Still getting the same 2-3 week message. Accepted on 2/1
Last year I got my state after getting federal. Week of 20th
This year is dumb and taking forever!
Then again it is Kentucky 🤣 -
Nope and its crazy were all named stephanie lol
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Has anyone seen a message other than the 2-3 week message? on ky state btw.
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I get your return has been received and is currently being processed
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Mine has went back to received message? I don’t know my head hurts from this tax season 😭
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I get just that its received and 2 to 3 weeks to process
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No change for me either.
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Just got on said couldn’t tell me about mine? I’m so fed up with all this this year.
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Still no change for my state refund. I got on it a bit ago and it said it was temporary unavailable.
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Just another year waiting. This will be the third year of Kentucky not sending me anything. I guess I’ll just keep waiting
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Nope no movement for me either..great getting fed up!!
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No change for me with state today. Anybody see any movement?
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@bev
That doesnt mean for sure your being id verified tho ok -
It was on federal not state but it your refund is still being processed with no tax topic
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@smkillion1 What did your WMR look like when you were chosen for I’d verify?
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I wish they would do something..my federal is in limbo also generic message processing? Getting fed up with the IRS! Not gonna file till late February next year!!
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I wish we would have some kind of movement since i wont be getting my federal any time soon since i was randomly chosen for id verify audit
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Does anyone know when they will actually start direct depositing refunds?
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Nothing for me still generic 2-3 week message. Accepted2/4
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Has anyone seen any kind of movement on ky. Return?
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I talked to someone from ky revenue today but was no help at all.Except say i was still in processing and it usually takes up to 2 weeks from the 11th(day they start processing)
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My KY return was accepted February 1st.
Nothing since.
Last year I received it the week of 20th after receiving my federal return. I assume it will be the same this year. -
Has anyone called today for an update in Ky? I was hoping to.see some kind of progress.
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Ive never got state ky how long does it usually good
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No change for me today.
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I’m sorry.. not the last to Sundays.. I mean t the last 2 years.
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Will anything update tonight?if so then when??? For the last 2 Sundays I’ve been getting mines on the the 16th (meaning federal ). Then it took me 8 days to get my state refund. So hopefully. It’s the same this year
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Kentucky just started processing state refunds on February 11th so it could be close to the end of the month when they issue refunds. When I checked my status on their website it still says been received and is being processed and will take 2-3 weeks. Hope this helps.
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Zero zip nada here. But was told by a rude person over the phone to expect a refund in 2-3 more weeks.
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Nothing here and random id verify audit on my federal crappy day
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Nothing for me.
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I had hoped it would update before my feed but at this rate doesn’t look like that’s gonna happen
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Nope nothing here either… I think Ky is trying to be just as slow as the irs. Ugh figured they would at least update some people this week.
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@caitey no news here
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Anyone get any news?
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Path act does not affect state taxes honestly
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I just saw my text error they lady said Ky hasnt even started processing refunds yet. I have no bars showing on mine either so I dont know if this lady is just saying this because of so many people calling or if she is for real if so I have a feeling we wont see anything until the end of the month which I hope I am wrong for all our sakes
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I filed 1/25 got an email from jackson and hewitt saying the irs recieved my refund on 1/28 got another email on 1/31 saying they recieved my state. I checked wmr a few days later not sure of exact date and I was on path act message and my amount didnt show and I am still stuck on it. I called the number for the kentucky revenue and the lady told me that my hasnt even began to process refunds yet I dont know if it was just something she was saying because so many people are calling but that’s all she would say
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Didn’t say path did affect state refunds. Just telling those that have path who are seeing path messages (only website that does it is IRS) that they will not be processed until 2/15/19. But hey there’s a whole article on it here in the forum.
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Same, state was accepted 2/5 and no movement except the 2-3 week wait, hoping it’s not 3 weeks from now lol
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My state has been accepted , just waiting on them to process , website says they began processing the 11th , last year they began processing on the 20 th and I rec deposit 3/2
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Path doesn’t affect your state refund.
Accepted 2/7 no movement except the usual wait 2-3 weeks
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I thought this was for KY state refunds… Anywho filed on 1/23 KY accepted on 2/3 no progress since though. Anyone receive their KY refund yet.
P.S. – Those who have path will be accepted but not processed until 2/15.
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I filed 1/25 got the email they recieved my refund on 1/28 and have been stuck on path message no bars no amount shown I’m starting to get really freaking aggravated. Last year I had bars and my stuff updated this year not so much
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No change for me yet.
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Any changes for anybody since then. State refund online is suppose to update either tomorrow or Thursday
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Hey
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Filed 1/25 recieved 1/29 been stuck in path since then
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No change for me today either. Filed 2/4 accepted by state 2/4. Hopefully soon though.
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Filed Fed and state in H&R Block office on 1/30/19, Fed accepted immediately, state accepted 2/5/19 no movement past the basic message of “we have received your return, 2-3 weeks blah blah. Hoping for change soon
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It’s good to see ky filers here
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I called and they are processing them as of today
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Filed 1/27
Federal accepted 1/28
Ky state accepted 2/1
Filed with EITC
Still in path.
I called this morning and they said that they will begin processing state refunds TODAY, AND THAT the site should update. this Wednesday or Thursday. -
Has anyone here mailed in their return? If so how long did it take to get a refund check mailed? HR Block forced me to mail this year. My KY return kept rejecting through their software and they told me I had to mail my return. Usually I just efile,
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2/5 not so patiently waiting i guess lol I feel like a stalker i look at these forums so much lmao
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@Kmarie
Same here. Accepted 2/4. -
I’m hoping we see movement on it tomorrow…. wishful thinking
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Filed 1/22
Accepted 2/6
Checked today sense I guess this is when ky “starts” processing: says refund can take 2-3 weeks to process 🤦🏽♀️ Why is ky so slow? Lol -
was accepted 2/7
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My Ky taxes was accepted on Feb 5th and filed Jan. 25th and now lets see what happens on Feb. 11th
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My Ky refund was accepted on Jan 30th, now to await the approval!
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Filed through Turbo Tax on 1/15. State was accepted today.
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I use HR Block software and this years kept rejecting my KY return for no reason so I had to mail my return. Very annoying.
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Has anyone in Ky been accepted yet? I saw on the refund page they wouldn’t start processing returns until 2-11-2019. Was hoping to at least get accepted.
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Sent my amended return in for 2017 tax season and still nothing when will I receive my refund
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To update my own comment…..
I faxed my ID confirmation on 3/13. Received my full refund by paper check in the mail yesterday (3/24). Not sure if the ID confirmation was reason it wasn’t direct deposit; but I received the full refund after providing ID documents in a little less than 3 weeks. -
I had to verify ID. Quiz had questions about people I don’t even know . Called the # given and the girl said they had multiple problems with that and had me fax in my ID info. Still waiting. That was almost 2 weeks ago. Has anyone that had to verify ID with Ky gotten their refund? How long did it take?
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How long after identity verify quiz does it take for wmr to update and then how much longer for the deposit to drop?
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I had an offset. Yesterday the line said I had two debts. Today it says I had zero debts AND the remainder was in my bank account today.
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Filed 2/15 accepted same day stuck on processing message forever until letter arrived id verify done that now it updated to your return has been received and refund check or prepaid debit card should be mailed within 10days??? why? My info is all correct bc I’ve received everything else??? Anybody know about this message? or have u got this message and received your personal direct deposit anyway?? thank u
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Refund received today.
See my timeline below for the rest of my dates.
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We are unable to provide information about your return at this time. Initial processing for error-free electronically filed returns is 2-3 weeks. Initial processing for mailed in returns may take up to 10-12 weeks. If this period has expired, please contact our office at (502)-564-4581, Monday-Friday between the hours of 8:00 a.m. and 5:00 p.m. eastern standard time. what does this mean
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If your refund is offset by any prior tax amount u may owe, how long does it take to get what’s left over. Filed and accepted on 2/23, but it’s just now being processed.
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My timeline:
2/10 — State Return Accepted
2/26 — KY Where’s My Refund site changes from the generic “We have started processing…” to ” 2-3 weeks to review”
3/5 — I called and talked to someone who told me the processing had started on Feb 26th and that if I didn’t hear something by 3/12 to call back
3/12 — No change to message. Called and was told that everything had been verified and I should expect my return in 5-7 business days.
3/14 — Message has changed to “Your 2017 return has been received. The direct deposit for your refund has been authorized and should be issued within 10 days.” No direct deposit as of this morning, but I am hoping it happens soon. -
At least they have started, maybe next week
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Alex its 502-564-4581
I just checked my status today and it says I should receive my refund in 10 days. Glad I’m out of review and it didn’t take as long as I thought.
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when will i get my refund
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Mine was sent to bank on 3/9/18 but is not showing in my account. 🤷🏼♀️
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I got mine sent to my bank this morning
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Has anyone actually received a refund yet?
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What number are you calling to talk to someone??
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Vee
I filed January 18th state was accepted Feb 6th. Feb 20th my status updated to the your return has been received and is processing blah blah blah. Im calling back monday to check again. She said it could be because of a hospital bill (UK) or something but I don’t have any hospital bills or owe the state any money. But it is the biggest state refund I’ve ever had. So I guess that’s probably why.
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Alex and Bp:
Mine was accepted 2/10 as well. I called on Monday and talked to someone who said they started processing it on 2/26. That would put next Monday as 2 weeks from when they started processing. I asked if there was a problem with it and she said “No, I see no codes indicating an issue”. I was told to call back next Monday if the status hadn’t changed.
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I have been getting the same message. Mine were accepted on feb 2.
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Has anyone received their return yet? I filled 1/10. It was accepted 2/10. Here we are almost a month later and I’ve gotten absolutely nothing. Just the same message saying, we’ve received your return and are processing it. This is a bit ridiculous.
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Kentucky revenue website is down hoping for a update
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This is bs for real. I filed in January and still haven’t got my refund back yet. Plus the where’s my refund tool on the website doesn’t work for jack shit. Just says please allow 2-3 weeks still but hr block says it’s been accepted.
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We filed our state along with federal on 2/3, TT updated on 2/4 with accepted. However, the site said nothing until the 20th I believe? I have been checking it ever since then with no deposits. This is terrible, last year we got state before Federal and the year before that as well. This years tax season is just horrid. You know I messaged TT and spoke to them about how bad SBTPG was this year and they acted like it was no big deal. The way that they talked to me I honestly believe they have nothing but automated scripts for everything. Terrible company
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Filed 1/15 state accepted 2/2 and still have not got my state refund. This is the most ridiculous thing ever.
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What you do with our money, bevin?! I filed IN JANUARY. Was told by Turbo Tax the state accepted my return on Feb. 7th. KY Revenue site finally updated me saying “accepted on the 20th”. Wife got hers last week, and I filed hers AFTER mine. wtf bevin?!?! YOU SUCK!!!
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Well mine had said “return has been received and is being processed” message blah blah all day today and out of no where I checked my account and it had been deposited at midnight. I never even got the “ return approve and will be issued in 5-10 days” message. So hopefully some of you guys that had filed early like me will get yours this week!
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Mine was accepted 2/6 and still saying “return has been received and is being processed” I’ve seen some ppl who was received the same day, or after and already have their refund. It is ridiculous this year
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Big blue nation when did you file? And Austin you should definitely call it seems like yours hasn’t been entered into the system at all and it should have by now.
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I know several people who have already received their refund and i filed way before them. What’s going on? the website still has that generic “We began processing returns on February 20, 2018”
This is beyond ridiculous.
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What the F is going on? The website still says “processing blah blah blah.” Get your act together Kentucky! Some of us need that tax money, badly. Gahhh!
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So I just called about my state return and she told me that its being reviewed as we speak. She told me to call back next week and check.
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State was accepted 2/10. Message still saying give 2-3 weeks for processing.
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I have a pending deposit for March 6th but the website still says we have received and it’s being processed
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I was accepted on the 7th, still have the generic bull crap “we started processing on the 20th blah ba blah blah….
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My state was accepted on 2/6 still getting the message that its being processed. Anyone else accepted on the 6th still waiting for their refund?
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My refund was deposited this am , accepted 2/12
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I filed on 2/3. It was accepted on 2/5. Still no updates on the KY refund tracker. Just the same generic message. We started processing returns on February 20th……. It didn’t say received or accepted or anything yet? My girlfriend filed the same day and has already received her refund. Should I be concerned? Any info would be great.
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ARE THERE SPECIFIC DAYS THAT DIRECT DEPOSITS ARE DONE FOR KY STATE INCOME TAX RETURNS?
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State was deposited into my account at 3am! Filed 1/24 accepted 2/6
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Katey I got a letter saying I owed money because I was overpaid my state taxes last year. It wasn’t a garnishment of refund letter just a letter notifying me of debt. I have 60 days to pay in full I got it at the end of January. I am hoping it won’t be taken out of this years refund because they mail the remainder they don’t direct deposit and u have no idea when it will be received.
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@vee I filed on 2/29 , my return wasnt accepted until 2/12 . It’s according what type of garnishment
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My Kentucky State return was accepted on Feb.5. My status changed on Tuesday morning to “Your 2017 return has been received. The direct deposit for your refund has been authorized and should be issued within 10 days” I called the Revenue Cabinet in Frankfort this morning and a very nice lady looked it up for me and told me that my return had been processed on Monday and that my deposit would be in my account in 3 to 5 business days from Monday. I hope this helps.
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Also if you owe state but they don’t have a lien or garnishment order will you receive the full refund or will they take it out?
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Katie Racheal when did u file those who have the deposit message?
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Finally able to access the site. No longer getting the generic “We began processing returns……” message.
Now getting “Your 2017 return has been received and is being processed……..”
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I still have been unable to access it all day.
I’ve tried from multiple computers and phones with no luck.
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Website back up , my message now changed to return rec refund approved and will be issued within 10 days
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@kestin the site is down For me also , usually when it goes down they are updating
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To those of you checking your status today: Where are you checking it?
I am going to https://revenue.ky.gov/Pages/MyRefund.aspx which has a link to https://iitrefundstatus.ky.gov/TRFWeb/index.jsp
I am unable to access the second site. I just get a 404 error.
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@bjjj. Mine was also accepted 2/12 I have the we have received your return message
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Mine was accepted on 2/12. They told me that they didn’t start processing them till 2/20. I looked at one of these post in which a woman was accepted by KY on 2/2 and she got hers on 2/23 which was last Friday giving it three exact weeks. I can relate as I need mine desperately. Cause of me starting a job in that I had to buy a car, now I lost my job cause I don’t have enough gas to make it to work and won’t get my first check from them till this Friday in which I had to quit my job for relying on it. It really tees me off cause last year, I got both at the same time. My previous job laid me off since Oct. 23. Running out of unemployment funds and get a job and can’t make it cause I need gas. Absolutely annoyed cause unemployment wants you to get a job but how can you if you don’t have gas. I made it through my first week, ok, but now I will be missing, I guess, all week waiting maybe longer. I just don’t understand, how come unemployment can process quicker than this. I call unemployment check in on Sunday and get it deposited on Tuesday night at 9:30 pm. What can you do though? So, this morning, I quit my job cause I can’t make it cause no gas to make it to work. Government has double standard to me. Doesn’t make any sense. But assuming that one thread says she got hers last Friday when she was accepted on 2/2 which is exactly three whole weeks. So im guessing that by this Friday, I should have mine.
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Site is down for me now.
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I have the same message as Shell this morning. Ugh… so slow this year. I remember the days when we got state tax before federal
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Your 2017 return has been received and is currently being processed. Initial processing for error-free electronically filed returns is 2-3 weeks. Initial processing for mailed in returns may take up to 10-12 weeks. If additional information is needed the Department of Revenue will contact you.
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OK cool thank you. Hopefully tomorrow :)
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Not yet but I called and she said I should have it sometime this week
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Has anyone actually received the deposit yet? O
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Candi my state was accepted on 2/2 so I bet they will get to yours in the next couple of days.
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It will probably be weds or Thursday or something until we get our deposit.
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I updated as well today saying refund authorized and will be deposited within 10 business days
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Today mine switched switched to the message saying it direct deposited in ten days. Has anyone received there’s yet ? They probably release them on one specific day of the week.
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KY state accepted 2/9
I am still getting the red box that states that they started processing Feb 20th. This is ridiculous
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Today mine still says return was authorized but still no money in my account yet. Says can take up to 10 days. Slowest year ever!
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the site is down….they should be updating since the news articles are saying we should be processed by 2/26.
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@Th0020 Before I got the refund received message I got the generic one in red that said they started processing returns on 2/20/18. It appears to have changed midday on Friday. This AM I still don’t have my refund but I figure it’s Saturday so I may not see it until a business day next week.
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I called them and they said I should have an update by monday
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@corey g: yes that is what mine says as well
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Mine just updated. It says that they have received my return and that they are processing it.. Anyone else get this message and not the deposit message? I need this refund as my federal was audited. Not happy with the government this year. It’s almost March and I havent received a single dime of anything.
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@racheal: what message did it have before you received that message?
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I also Just now checked and it said that my refund had been received and authorize and I should receive my deposit within 10 days. Earlier today it didn’t say that so the site must update sometime in the middle of the day.
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Mine didn’t change this morning. I just received an email about deposit.
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Ky refund site recognized my info today (for the 1st time) and gave the following message: Your 2017 return has been received. The direct deposit for your refund has been authorized and should be issued within 10 days.
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Did the ky refund status site change for you all or did u just get a deposit without it changing?
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When I checked it said we have received and are processing your return so they have a new message up for people now lol. Congrats on your DD! @courtney
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My Ky refund just posted to my Chime account!
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Also I just checked this morning refund site and it said generic message again about beginning processing on 2/20
Still got it so there’s luck people today! -
KY state refund just received 10 minutes ago!
Accepted 2/2/18
DD 2/23/18
Good luck y’all -
I say towards the end of next week will be earliest we hear of any movement. It will be close to two weeks of processing by next friday
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Same….sigh
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Generic message, i typed in the wrong refund amount to see, same message. Not even accessing your info.
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I just got in and got a new message that says they began processing returns on 2/20 and to allow 2-3 weeks for electronic returns, 10-12 for mailed. We are FINALLY making some progress.
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Kentucky Department of Revenue site down again! Hopefully means they are processing in overdrive lol
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When I put my info in it doesn’t even give me a message now! Lol before it was saying no info available
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The site was down earlier for me but now it’s up again. I’m still getting the same message that they have no info about my return but glad to hear the news says they are starting to process earlier
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Its down for me also, however it was on the news that Ky is processing the refunds earlier than they had said.
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is the ky state refund tracker site down for anyone else?
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@katey Nothing here either….still waiting
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@katey: not that I have seen so far! Sucks lol hopefully this week or next
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Anyone saw any movement on state refunds
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You are probably right that we won’t see any refunds becore 2/26 but I know in the past KY DOR has said refunds would be delayed and then they ended up not being delayed or they started processing returns sooner than anticipated. But this year the closer we get to 2/26 with no updates or progress I guess they really are going to make us wait that long. It sucks but what can you do.
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Anyone saw any progress on their ky state refund ?
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They said it was going to take longer to issue refunds and website says not processing until 26th so I say it will be closer to that date before we see any Refunds come from Kentucky
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I filed on 1/22, KY wasn’t accepted until 2/2 and still no information on a DDD for refund. I did change to a new checking account so the account for DD from last year is different than this year. Wondering if that could be holding things up. Like maybe are they sending a letter to confirm identity??? Last year I already had state by now, sigh…..
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They might have started processing returns, I checked yesterday and it would say a refund has not been authorized but now it’s saying no info found for that information electronically filed returns take 2-3 weeks
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The website is down for me. Anyone else tried to check it today?
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I just filled KY state yesterday (on a Sunday) and got acceptance email this evening. The website says they don’t process until the 26th, but seems to be moving along to me. Any insight?
I think this is the first in at least 10 years I’ve actually gotten a refund from KY. Does anybody know how long it has taken them to get it DD in the last few years? -
That’s good @katey. I figure you would have it accepted this week.
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@Katey: That’s great news! Now let’s hope they start processing them before the 26th
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Ky finally accepted my return today !
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@Katey IDK what’s going, I figured they would accepted just like they would with the fed.. And just wait till the 26th and start processing.. I hope they don’t make you and other wait till then to get accepted.. I got a feeling yours will be accepted this week sometime. Hope so.
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My state was just accepted 2/10/18
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@bh my state has not been accepted yet filed 1/29 federal was accepted but state has NOT
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My KY State Refund is STILL PENDING on TT
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I filed 2/5/18
Accepted 2/5/18
Ordered transcripts 2/6/18
Claimed EIC
Every since then I’m still on 1 bar as of now -
Filed 1/29 ky has still not even accepted my return , anyone else waiting ??
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@Th0020 Thats insane, last year I had to fax in a copy of my I.D. and W2 and social security card and It only took 10 days from the day I first filed. Thought I would see this before I seen my federal but I guess not.
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@Tiff: yes you would think but on the website they talk about doing identity quizzes this year and sending them out to people that they think need to verify. If they were planning on that they should have started on the 29th to get a head start but I guess they don’t care how long it takes lol
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Well, sitting on their hands this year. Filed 1/23 and they wont even confirm they have gotten my return.
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@TH0020 I sure hope they release them before the Feb 26th date. You would think If they accept them this early they will start processing them ……. WHO KNOW THOUGH lol
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I had a friend that filed a week after I did and their my state was accepted 2/6 , mine still has not been accepted , anyone else out there still waiting for acceptance
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@katey: it’s taking them forever to accept I file the 24th and was just accepted last night! But more are being accepted now so you will probably be accepted soon
@Tiff: It says they aren’t processing till Feb 26th But I hope they are actually processing now -
I filed 1/30 this year
accepted on 2/6 KY state
wonder how long it will take to process the returns this year :*0 -
Anyone still waiting for ky to accept ? Federal was accepted 1/29 , my has not been accepted yet
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Just adding to the chain that I filed on 2/1 and was just accepted this morning. We shall see if they begin approving before the 26th.
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Does anyone know how to determine if a Kentucky state tax refund is offset?
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I filed 1/29 federal accepted 1/29, state accepted 2/6. Yay
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State finally accepted my return just now! Lol took forever
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I filed on Jan 25th accepted by IRS 1/29 accepted by KY today 2/6
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@Tiff & @bubbles: when did you file your state return?
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Mine was accepted today. Last year got mine on the 16. Seems to be on track for the same this year unless they really arent processing until 26th. I understand it as not processing refund until then, but so says the IRS.
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MIne was finally accepted today, however the site says they will not accept till Feb. 26th. I got mine 10 days after acceptance last year and I.d. verify. Hoping it doesnt follow what their site says.
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I called the Kentucky Department of Revenue today and she said they wouldn’t start accepting until closer to the 26th of February or on the 26th
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My ky state has not been accepted yet either. Those of you saying yours was please tell me how you knew it was. I put my info in on ky state where my refund and it gave me a generic message so then I typed in a random ss number and amount and got the same message so I am sure mine hasn’t. The message said a refund hasn’t been authorized etc. why would our taxes not even be accepted. Ky always drops the ball and screws me over in some manner every year.
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State return still hasn’t been accepted! Turbo Tax still says state is pending. Filed the 24th anyone else still awaiting acceptance for state?
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State has yet to be accepted
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My KY return was finally accepted today.
2/2/18
Filed 1/4/18 -
Ky will not begin processing returns until February 26th, info listed on state refund site.
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Filed mine on 01/20/2018, still pending.
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https://iitrefundstatus.ky.gov/TRFWeb/index.jsp
Its actually 8-12 weeks on paper checks sorry! -
According to Kentuckys website DD or debit card refunds are looking at 2-3 weeks …paper checks 5-12
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TH0020
Has anybody had their Kentucky return accepted yet? Filed 1/24/18 still pending
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Just thought I would update…..I got the message change to “approved and should be deposited within 10 days” on 3/16 and had the DD on 3/21.
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Can anyone please tell me how long it took to actually receive your direct deposit after it said it was “authorized and should be within 10 business days”? I filed 3/10 and as accepted same day. Today it has switch to the authorized message.
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I was accepted like 1/30 and I keep getting that unable to provide electronically message as well. Mine is direct deposit and I am wondering as well whats the deal.
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I was accepted on 2/9 and have not been contacted by KY for more info or anything. My status never updates. I also get the “unable to provide info electronically” message.
If I was an error free typical return, should I have gotten my refund by now?
I am getting direct deposit not check.
Thanks
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Anyone who has gotten their KY refund.. Did your status every update? I was accepted 2/9 and I always get a message telling me that my info cannot be given online.
Some previous years, I get my refund and the status online never changed. So that is why I am wondering.
Thanks!
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I filed on 1/30 and received my state on 2/16.
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Anyone heard from Kentucky that has credits?
My message said my info cannot be given electronically and if I’d like I can call them.Everyone’s say this or do I need to call?
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I filed on january 24 and accepted that day. I still don’t have any info from the stat of Kentucky. Got my federal back in 3 days total. What is is wrong with kentucky revenue. site always says no info but i know for sure they got it.
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I checked my status and it says my refund was issued on the 13th, but still have nothing deposited into my bank account and the Jackson Hewitt website still says my fund availability is pending?
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Finally the website is back up!! Filed and accepted on the 24th, still says that no information found, give 2-3 weeks. I did have EIC and ACTC but I wasn’t sure if that effects state tax refunds as well. Hopefully an update this week!
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Checked today and says direct deposit authorized and will be deposited within 10 days
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You should be able to add a security exception to your browser. If you’re using a computer, click on the “Advanced” button, confirm the security exception, and you should be good from there.
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Zachary: when I try it tells me that the security certificate is not valid
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Is anyone receiving an “Error 500” while trying to use the Kentucky “Where’s My Refund” tool?
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Check refund status and ky is not releasing any refunds until after 2/15
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There’s a different number to call to talk to a live person. Scroll down this page, it’s been posted.
I unfortunately, still have nothing…..
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When I call the 502-564-1000 number, it rings and rings and rings. The website to check my refund status said there is no information for me and I should call. I don’t know what to think. Kentucky has some very bad ratings for tax returns this year.. one has to wonder if the new governor has anything to do with it? I wish I could just find out what’s going on. Anyone else having trouble with the the 502-564-1600 number?
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I got it! Came in the mail this morning. Total of 42 days it took from date of initial acceptance when I filed. This included calling and finding out that even though the website said my refund was deposited to my bank account there was a glitch and it never went. Manual check had to be sent.
I urge anyone that filed more than 2-3 weeks ago to call and talk to someone.
Good luck to all, so glad this whole thing is over with! For this year at least…..
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I would advise calling and talking to someone. I just got off the phone and they said they need my w2 sent to them. I have no idea why, but anyway, they said there would be no refund until they received it.
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Filed and accepted 1/20. Still nothing, no money, no update, still processing…..blah blah blah.
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Anyone receive their money yet – check or direct deposit?
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I filed on 1/29/16. Its been five weeks & when I call the automated # it tells me my return is being processed. Still no direct deposit & today is 3/4! Ridiculous.
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I spoke to them on the phone this morning. What I was told was that there was a glitch in the system and the message that updated that said refund was issued on 26th – nothing actually went out or was issued for anyone with this date. The lady I spoke to said she would see if she could manually issue the refund to me. She said she did and said since it was manually issued by her it has to be sent in a check. And it takes 2 – 3 days for the check to be printed/mailed. So according to her I will probably get it sometime next week.
So to summarize…who knows how many people show a message of refund issued on 2/26 and are confused and freaking out because their money has not hit their banks. No one notified tax payers of this apparent glitch, even though apparently the revenue dept. knows about it. If you want your refund you better call and have them manually issue it.
Good Luck to all!!!!!
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Tara,
Mine says the same thing that mine was release to my bank on the Feb 26th. I still havent received it and it is the March 3rd. I am on the phone with them right now. Trying to see what is going on with it. Has any body received theirs yet?
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No update, no money…nothing. It’s been 33 business days since I filed and was accepted and nothing…..
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Hello, I was just wondering if your status ever updated? Mine has not!!!
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Update…..On Saturday 02/27 my message updated to
“Your 2015 return has been received. The direct deposit or prepaid debit card you elected for your refund was authorized and issued on Feb 26, 2016.”As of this morning, 02/29 I still do not have a direct deposit to my account. It has been 31 days since the date my return was filed and accepted.
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It’s been 30 business days since I filed and accepted. Still no change. ????
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I e-filed and was accepted 1/22… Screen kept saying no information on file for to long. I’m wondering am I typing something wrong. On 2/8 I called and was told they just start processing refunds on 1/29. Give it some time. I saw on 2/22 the screen changed to “they can not give me info electronically to call them”. So I called them and was told my return was already processed 2/19 Friday and I should expect it in 3-5 business days. I said how am I receiving it because I filed electronically. She said in a check. When I woke up and checked the mail at 11am this morning 2/27 Saturday I had a letter from the irs with A debit card with my name on it from Kentucky. I called and Registered the card and my return was in there.
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Also today is Feb 27th and since February 19 I’ve had the same message
” no information can be given electronically , please call for further assistance ”
As I said above if anyone has had the same messages as me please help as to what happens after ?
I see some people have been authored and still haven’t gotten there deposit
It’s crazy -
This is crazy
I was accepted on feb 5
From Feb 5 – feb 18 it said this message ” We have no information for the social And amount you have entered ”
So basically no info at all about my return !
Then on feb 19th I was given the message saying ” We are unable to provide any information about your return electronically , for further info call 502 ……for further assistance ”
Well it’s now Feb 27 exactly 22 days since I was excepted and still NOTHING!
I’m so confused on why it’s taking this long !? I see some people have had similar issues but has anyone had this exact issue as me ?
Has anyone else recieved these messages and if so can you please share what happened after . The number u are asked to call neither isn’t open , you can’t get through it they have no info !
Any help would be great -
Filed 1/19..received federal 2/10…still absolutely nothing from state other than “it’s being processed”.
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Those of you showing an issue date of 02/25….do you know how many days you had the message that said the below –
“Your 2015 return has been received. The direct deposit or prepaid debit card you elected for your refund has been authorized and should be issued within 10 days.”I am currently sitting on 9 days with that message. I assume that the message that says my refund is issued will be next.
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Mine also that it was issued on Feb. 25 but its not in my checking account.
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My updated this morning to issued on feb 25th but nothing in the bank account
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Thanks Tara
Very helpful . I’m in the same boat just I filed and was accepted on 2/5
Same message for over a week that said no info for the social and amount I entered and then last week that changed to the same message u were receiving also , no info can be given electronically and to call for further assistance !
Hopefully not a few days I’ll get a message saying it’s been approved as well .
It’s absurd that no one was given a heads up to this situation ! I understand they have to take precautions but still ! -
Just an update on my situation with timeline in case it helps anyone out :)
Currently from date of initial acceptance I am at 26 days and still waiting. I filed my state on 01/29 and it was accepted same day.
For the first week nothing pulled up on the where’s my refund section of the website.
Then for the next week or week and a half I got the below message:
We are unable to provide information about your return electronically. If you wish to speak to a representative you may contact the offices at (502) 564-4581, Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m. eastern standard time and a representative will assist you.On 02/17 the message updated to the below:
Your 2015 return has been received. The direct deposit or prepaid debit card you elected for your refund has been authorized and should be issued within 10 days.Today is 02/24 which is 7 days since I received the above message. I plan to give it the full 10 days (which is Saturday 02/27) if I have not received by Monday 02/29 I will call them.
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Thank u just waiting !!
I was told that’s what the message meant is that they had finally begin processing the return and that when u call they still can’t tell u anything useful! Anyway I filed my fed and state both and was accepted by both on February 5th .
Up until this past Friday morning they had zero Info when I entered my info.
I hope they get it together and soon ! -
To Hello! I called last week approximately Thursday because I still had the same message. I was accepted Feb 3rd by state. The rep I spoke to was very nice and said that they were not even going to start processing returns again until “sometime next week” which is this week. She really couldn’t tell me anything more than my return was there. I’m not really sure the message we receive means that they’re processing it or what it means? I remember when the state refund was faster then the federal. Not anymore. :(
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Still getting the message saying ” no information is available electronically if you need further assistance please call 502 564 4581!
If anyone has had this message and called and actually got through to someone plz respond on this page . I realize it can mean something different for everyone , however I was told that it means they’re processing it? And that is why no information is available electronically because they’re finally processing it for 12 or 13 business days I got the message saying we have no information on that Social Security number etc. etc. the one everybody else’s is getting. And then last Friday this message has been there so this’ll be the third business day in the row that it’s been there. I just wanted to know if anybody has actually got a hold of somebody and if they told you it was because it was processing? If I can help please let me know because I got more information from this website then anything at all up until now I didn’t realize there was a security issue !
Any response would help thanks -
I checked this morning and mine has finally been approved. Good luck to all who are still waiting. Took mine 16 business days.
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This is crazy, mine still says no information available. Does anyone know when the website updates?
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Shell
Thanks for the response .
If you or anyone gets ahold of them post it on here.
I can’t get ahold of them either and I’ve been told that it’s bc it’s processing but am unsure !
I’ve never dealt with this .
It’s crazy ! -
Hello, I’m not sure what it means I tried calling the # today but I never got a hold of anyone. I was at work and had to hang up.
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When does the website update? Because my response still says no information is available.
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Shell, yes that is the message that I keep getting what does that mean? It keeps tell me if I need any further assistance I have to call the phone number because they can’t give it to me electronically? Does that mean somethings wrong with the taxes or that it’s just being processed? If anyone has had this message and then got something from it or when they call please let me know and reply on this message board if you can’
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We are unable to provide information about your return electronically. If you wish to speak to a representative you may contact the offices at (502) 564-4581, Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m. eastern standard time and a representative will assist you.
Anyone knows what this means? When I call the 1800 number it just say no information available
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I’m still at the no information message, this is ridiculous
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someone PLz HELP !
I’ve gotten the same message saying they have no information about my ky state refund for two weeks ! Then all a sudden this morning the message said
” No information about my return can be given electronically , for further assistance call 502 -564-4581 ”
I seen a few people on here have got the same message ! What does that mean !?? Has anyone called the number and if so what does it mean ? I
Any help would be great
I can’t get through to the number -
Hey guys,
I looked this morning for an up date and what do ya know, it finally updated its says I should receive it within 10 business days.I filed 1/29 also accepted 1/29
Good luck!!
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Now the website says they’ve stopped processing returns again! Ridiculous
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I’m still getting the same message, this is unfortunate.
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I was accepted 1/29 as well and still seeing the no information message ???? Maybe this time next month we’ll get somewhere.
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I filed January 29th, already received my federal but still get the no information found message. Has anyone else got this?
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I had to file by paper. Sent it in over 2 weeks ago, and it’s still sitting at the post office. Sent it by certified mail. :/ guess I’ll have to wait the 8-12 weeks
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Up until yesterday I had the unable to provide any information message. Today it says my return has been received and my refund has been authorized and will be issued in 10 days.
Slowing getting there….. :)
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I was accepted 1/27 – currently getting the following message when I use online lookup and get a message saying it’s processing when I call the hotline:
We are unable to provide information about your return electronically. If you wish to speak to a representative you may contact the offices at (502) 564-4581, Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m. eastern standard time and a representative will assist you.
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I had the 2/15 date and my ky was dd today
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I have that message as well. I called and the automated answer said that it is being processed. I was accepted on the 19th.
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Has anyone had the below message come up on the Kentucky website and called and been able to find out anything?
We are unable to provide information about your return electronically. If you wish to speak to a representative you may contact the offices at (502) 564-4581, Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m. eastern standard time and a representative will assist you.
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Did anyone get their deposit today ?
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No. Nothing yet. Only that it has been received and that it will be issued in 10 days or something like that. This was new Friday because prior to that, there was nothing.
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Anyone get ky state deposit yet ?
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With tomorrow the 15th being a holiday I don’t see it being sent on the 15th . Ky is all screwed up this year
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My ky says the same thing. Issued Feb 15th
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Ky wmr says my refund was approved and issued feb 15 , how’s that possible when today is the 13th lol
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So what about the ones that can check the WMR on the KY refund site and it says itll be in your direct deposit within 10 days??
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My understanding is as of 2/10 (the date of the press release) they stopped all processing and issuing of refunds. So if you don’t have the money in your bank then you will be impacted. That is just how I am understanding it.
The more searching I do on line it seems that other states are doing similar things. South Carolina stated that no refunds will be issued until after March 1st due to additional identify safeguards. As well as numerous other states. I guess the days are gone of 7-10 day turnarounds.
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I wonder if the new delay will affect the ones that are done processIng
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This is crazy! The press release says “No personal taxpayer data was compromised or disclosed by IRS systems” so why can they not continue on with business as usual?
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You know this really gets old. How many actually believe there is a problem with the computer programs causing the holdup? They got by with it last year and here it is again. Think about the millions of dollars they are raking in on interest by holding all that refund money longer.
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Another setback with KY refunds. This will add a delay on top of the 21 day turnaround time:
http://revenue.ky.gov/NR/rdonlyres/664E73C0-9B8C-4029-B25E-C60D4F8A7031/0/DORRefundDelayIRSv2.pdf -
My son filed and accepted 2/1 he already received his federal back today. This is what ky wmr says for him Note: Online refund status check is for current year refund status only. To obtain previous year refund status, please call (502) 564-4581 (Toll) to speak to an examiner.
Please enter your Social Security Number and the exact refund amount as shown on your Kentucky tax return.No information is found for the information you entered. Please recheck your Social Security Number and refund amount. Also, initial processing for error-free electronically filed returns is 7-10 days. Initial processing for mailed in returns may take up to 12 weeks. If it has been more than 12 weeks since you mailed your refund request, you may call (502) 564-4581, Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m. eastern standard time for taxpayer assistance.
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This is the message that I got on the website. Has anyone else seen this message?
We are unable to provide information about your return electronically. If you wish to speak to a representative you may contact the offices at (502) 564-4581, Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m. eastern standard time and a representative will assist you.
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This is what mine says. Your 2015 return has been received. The direct deposit or prepaid debit card you elected for your refund has been authorized and should be issued within 10 days.
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I chose direct deposit when I filed. The website stated that my return was finished but I will be issued a paper check. I called to find out why but the rep claimed that she could not tell me why I was receiving a paper check or when it will be mailed. Anyone else have this problem?
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I heard on the radio on my way to work this morning something about the delay is due to extra security measures. I googled and found the below article. I think pretty much it is just up in the air and there is no real time table.
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Ky updated this am . Says refund within 10 days . They are very slow this year
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Kentucky finally updated overnight that they were processing my return, and a refund would be issued in 10 days. If it follows same pattern as last year, they had typically issued refunds in 3 days after getting this message.
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No updates for me either. Tried the WMR link since KY republished today. Funny thing they did not update the error message wording. So the main refund page says up to 21 days to process your refund. If there is no info available on your return, this message is still showing “No information is found for the information you entered. Please recheck your Social Security Number and refund amount. Also, initial processing for error-free electronically filed returns is 7-10 days. Initial processing for mailed in returns may take up to 12 weeks. If it has been more than 12 weeks since you mailed your refund request, you may call (502) 564-4581, Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m. eastern standard time for taxpayer assistance.”
So I guess there is initial processing for electronic returns and additional processing. :)
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Called and got through. If you are getting a busy signal as soon as call, try dialing 1 502 564 1600 since it is a toll number. The rep said that mine is still processing and gave the standard 7-10 days from the day THEY started processing which was 1/29/16. So we are on day 8 (counting only business days).
The rep said that refunds are then processed up to 5 days after the return is finished so to expect refunds to start coming through next week.
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Ky wmr is back up but still says no info for me , anyone else have any luck ?
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I filed w/TT on January 17, accepted by KY on January 20-website stated then and continues 7-10 days refund paid. Not received, now website won’t let you enter information and phone # given is fast busy constantly. What’s going on?
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Yeah, I noticed they changed the refund timeline today. The webpage says updated 2/8/16. They obviously did this because they were getting calls and wanted to align themselves with the IRS dates to avoid getting hassled by tax payers. The question is when do they actually start the clock. The day they accepted it? or the rumored processing start date of 1/29/16. I also noticed the ‘coming soon’ language to check your refund has been removed, but no link to check it electronically has been published.
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I meant now not no !
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No the website doesn’t say 7/10 days it says up to 21 days
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The online look up was not available so I called the number they had listed it says no info is available what the heck ? Normal processing 7-10 days ? I filed the 19th and was accepted the 20th. Anyone know what is going on? I tried to get a hold of live rep but was unsuccessful
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KY is pathetic on all things like this. If it’s going to be delayed that’s fine but they should’ve posted some info before filing started and answer the effing phone.
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No updates for me as well. Filed 12, got accepted by KY on 16th. Call the automated number I get the message no information is available. Last year I was accepted by KY on Jan 24th and paid on Feb 6th, but KY was delaying refunds due to TT fraud. This year no information is coming, which I wonder is a result of the new Gov. and head of KY revenue cabinet. Very disappointed so far.
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Been trying to call the KY revenue but I keep getting a busy signal when I try to talk to a live person. The number is updated to 2015 now but says no information… anyone else have any luck calling??
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Hopefully they will start sending deposits soon. I files injured spouse on federal and it will be a while but was hoping my ky would come soon . I tried to access wmr and it’s giving 2014 info
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I called yesterday and the rep said that no one for KY has received a refund yet and to “give it some time”. Today the online lookup is not available so hopefully they are updating.
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Any updates on my returns?
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Filed stated and federal on 1/17 state accepted 1/20 fed 1/19. My state website says still says it hasn’t received my information… It’s been 11 days. Any one from ky that can provide insight?
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My message fri on wmr said a refund was approved and would be issued in 10 days. Today the ky wmr says a refund was issued the 2/15
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I checked the wmr for ky state returns… I filed on 1/26 for federal and state…..got accepted the same day and WMR told my my refund has been sent and I should receive the funds within 10 days….and from my understanding revenue for ky did not start processing efiles until 2/5 or 2/6……I filed everything through Jackson Hewitt online so I hope this helps guys!!!!
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Has anyone recieved their ky refunds or had any luck with the wmr
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I filed with TT and was accepted on the 21st for both Federal and State. Both the website and phone number for Kentucky state taxes is still reflecting last years information. After making a phone call this morning to the Kentucky Department of Revenue they were able to check my return. They have not started processing refunds yet but expect to have the website updated by the end of the week. The person I spoke with was very nice and knowledgeable.
Now if only I could get a DDD for my federal I would be all set. I seem to be stuck at one bar.
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From what i called they did not processing state returns for us till the 29th that is why!
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My ky was accepted on 1/19. If you try the wmr for ky it still gives you 2014 info. They have not updated to 2015 yet
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Still nothing for me. It will be 14 days for me tomorrow and the site still says they have no information on me. My federal was approved this past Saturday.
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Nothing for my Ky state taxes yet.
Last year I got my federal in a week and state after that -
Same here. Accepted on the 19th, still only one bar and able to order just accouny transcripts. Kinda hoping for a DDD sometime towards the end of the week. I’ll update here if I hear anything different.
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Udgh! Thanks for replying. If they are waiting for my federal good luck! Cause so am I. Have been at one bar since the 19th. Account transcript ordered but no return. I give up. Lol
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From what I understand, Kentucky didn’t even start processing returns until Friday the 29th. And from experience, I also echo what Jill said.
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No. Mine was accepted on the 19th and it has the same message. I read that they didn’t start processing until the 29th but I don’t know.
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I don’t think Kentucky even looks at state until after federal has been approved. That’s always wnat I’ve been told by Kentucky when I’ve called to check status.
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Still nothing, but my federal is on the way. This is my first year checking on my KY after e-file. I guess it doesn’t update often, but it was accepted.
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Accepted 1/16… I Have never had any luck with the ky dor wheres my refund site it has never pulled up my info not in years
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Hello,
I just called the revenue dept this morning. The website and hotline will say 2014 return as they have not updated for 2015 yet. They began accepting returns on 1/19 and will not begin processing them until 1/29. I would hopefully expect refunds between 2/5 – 2/16.
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Accepted on 20th but still nothing on their website. I called yesterday and it isnt wven showing in their system yet. She said not to worry, it will show in the system monday.
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Oh I forgot to say through Tax Act! I got it back pretty quickly last year.
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Filed on 1/19, accepted on 1/20 and nothing yet, as expected.
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Anyone have any info about KY returns? Website hasn’t worked since I filed on 1/20 and the phone number loops you in circles
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The ky website finally started working & update. Said deposit has been authorized for the next 10 days. :)
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Well that figures. Thanks for the info!
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I talked to a lady at the kentucky revenue yesterday, 2-2-15 and she said no refunds have been issued as of yesterday
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