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  • #4115489 Reply

    IGMR Admin

    Wheres My Refund Kentucky- Share your experience with filing your Kentucky Tax Return and tax refund progress with others. If you have state information this is a great place to post. To check Kentucky Wheres My Refund? go to Kentucky Department Of Revenue

    Join the conversation about your federal tax refund here

Reply To: Kentucky

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Viewing 75 replies - 1 through 75 (of 490 total)
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  • #4329074 Reply


    Has anyone done the Verify quiz? This is my first year Ive had to do it, so just wondering how long it takes to get approved once you do the quiz? Just checke today and had the message :/

    Your 2018 return has been received. You will be required to take the Identity Confirmation Quiz and a letter has been mailed with detailed instructions.

    #4322701 Reply

    Monika J Cook

    i just want to add that i filed and was accepted February 25th! still have nothing. went through both short and long message. now it says allow additional 2 to 3 wks for non residents and for residents to call. said something about unforseen delays but only in regards to the non reaident part of the statenebt and said alkow 2 to 3 wks as far as thats concerned. then said if resident to call and a rep would assist. called and was just told they were behind. didnt gain anything at all by calling, they just stated the obvious. gave no idea as to when itll be completed. this is just sad. ridiculous and some more crap. its getting close to 60 days. that whole itll take 2 to 3 wks is just bs. they need to just take that off bc its not reality. i desperately need this money.

    #4321714 Reply


    State refund accepted on the 10 no Change or update anyone else filled on or after the 10th who is still waiting

    #4320173 Reply


    Can anyone tell me how long it took after idverify in Kentucky to get your money

    #4319654 Reply


    I filled feb.2 got accepted feb.7 and still have not received or heard anything still saying received and processing 2-3 weeks not sure what the hold up is. Has anybody tried calling them?

    #4319356 Reply


    My state was accepet on feb 7 i waited and waited then call them for them to tell me they was missing one of my w2 since i work 2 jobs not even did they call or send another letter about the problem so i had h and r fax them what they needed and called and asked if they recived it was told had to wait 72 hrs to find out. So i waited and then called back was told they recived it then was told it will take another 30 day for my refund i think a bunch of bull is going on here

    #4319337 Reply


    On March 12th I got the message saying prepaid card or check was mailed out. I wanted DD but I guess their mailing it instead. I still have yet to get it…

    How long does it typically take for card/checks to be delivered? If anyone has got theirs mailed instead of DD how long did it take to get it?

    #4318886 Reply


    I filed 2/28/19 and Kentucky was accepted on 3/2/19 Saturday is three weeks and still says processing. Is this happening to anyone else????

    #4314226 Reply

    Nigel Walters

    I filed 1/30/2019 I’m still on the “Your 2018 return has been received and is currently being processed. Initial processing for error-free electronically filed returns is 2-3 weeks. Initial processing for mailed in returns may take up to 10-12 weeks. If additional information is needed the Department of Revenue will contact you.” Message. I have seen people talking about getting an accepted message of some sort. What platform did you get this message? By checking the state refund status website and the message was on there? This is the longest it’s ever taken me to get my state refund. Starting to annoy me. I haven’t heard anything from them. And since I filed that’s the only message I’ve seen on their website.

    #4313875 Reply

    Mr. 606

    Just letting yalll know I got my state refund this morning. Got the acceptance message on Monday evening. Hope it helps someone get a idea on the time span. Filed 1/29 and was accepted 2/7 so it took hell & forever. Thanks to everyone on here for any help or knowledge u threw my way. I got more figured out on this forum then I did with any 800 # I called. Goodluck

    #4313784 Reply

    Whats yhe point anymore

    Did anyone else never even get this mysterious identity quiz letter????

    #4313716 Reply


    I have received my state refund I got the dd message Monday I believe .

    #4313229 Reply


    Btw I filed 2/6 and I didn’t even get the 10dd until 3/12 so today is 5 weeks exact for me. Honestly just gotta accept it and wait

    #4313224 Reply


    Yo ppl, I got the site saying 10 day dd yesterday and today I got the issued noticed with the date 3/13/19 so Im assuming my bank will receive by tomorrow 3/14 and it should hopefully be process by 1am on 3/15. I shall keep you guys updated if u would like!?

    #4312632 Reply


    Approved for DD within 10 days. My “2-3 weeks” is already 4!

    Ten days!? Why on earth? Only in Kentucky. Only under Matt Bevin. We are so last-century here it’s embarrassing.

    #4312445 Reply

    Mr. 606

    Did you have any problems with your paypal & how long did yours take to post. I’ve heard that some ppl were having problems then I’ve also heard that it posted within 48 hours. Or if anyone else uses paypal can you shed some light on it for me. Wish everyone on here gets there’s tomorrow. I know the struggle is real for everyone that actually needs it ASAP this year. Thanks

    #4312437 Reply

    Mr. 606

    I also just got the 10 day direct deposit message today. Anyone used PayPal for there DD and have any idea on how long the will take to post??? @Moe, you got the DD has been authorized and should be posted within 10 days, 10 days ago and still haven’t got your money??? That defiantly has me worried then. What did you use for your direct deposit???

    #4312380 Reply


    Just now checking the status again and I now have the 10 day dd .

    #4312364 Reply


    It’s been 10 days since they said direct deposit was authorized still nothing in my bank account how long will it take ?

    #4312289 Reply

    Joe dirt

    Kentucky blows dogs for quarters. The greedy bastards holding our hard earned money hostage for “new security validation methods” aka they don’t want to give us our money.

    #4312016 Reply


    Sorry for the typos , I meant to say processing returns for Non residents … this is the latest message on their site

    Processing times for Non-Resident returns (Forms 740-NP & 740-NP-R) have been delayed. Please allow an additional 2-3 weeks.

    #4311996 Reply


    Apparently they have also been processing returns for out of state resident return in additional To in state residents (whom should take precedence). The Where’s my refund site now has a message saying that out of state residents will have their refund delayed .

    #4311767 Reply

    mike stephenson

    I electronically filed my state AND federal returns and wanted a paper check for the federal refund for a particular reason. I have already received my federal paper check through the mail and the state refund, which is supposed to be direct deposited, is “still processing”. It has been OVER 3 weeks and I STILL don’t have my state refund. When I called them today, I was told, AGAIN, that it is still processing. Glad and sad that I’m not the only one.

    #4311591 Reply


    I too filed my state Feb 8,2019 (accepted feb 14th ) ,and still have not received state refund . I was told to give them an additional 2-3 weeks to process the returns . When I asked why would they put an article in the courier journal with misleading info the agent hung up . Also when you call to have the agents at the department of revenue “check” they literally are just putting your info in the same system we’ve already been checking the status on .

    #4311516 Reply

    Brandon mcafee

    My state refund was approved and it say a check or prepaid card was authorized and mail out on the 1st of march tomorrow will make 8 days not included the weeekend and i still havent received it. Please help.

    #4311182 Reply

    Mr. 606

    I got a letter saying I had to verify for my fed return. I hope that I don’t have to with my state also. I filed and was accepted 2/7. I hope if I was gonna have to verify for the state they would of already contacted me, but they are so behind and slow this year that it’s untelling. I know the struggle is real this year with everyone. I thought filing early would help you get ahead of the rush but I was def. mistaken. Next year I’m just gonna wait until they start processing before I file so I won’t get my hopes up. I just don’t understand how ppl that filed weeks after me have received there return and I’m still looking at a possible 2 more week wait which will put it over a month and a half for a E-Filed return.

    #4311021 Reply


    I had to verify…failed on first attempt. The questions are ridiculous. I hope I guessed correctly where my exwife of 12 years ago now resides…but how are my answers about vehicles that belong to my father, with whom I share a first name, or properties that I have no association with incorrect when I have never even been to any of the places they are asking me about.

    #4310817 Reply


    Just got off the phone again, they said its AT LEAST 3 weeks to be processed and if I haven’t received it in another 3 weeks to call back, this shit is fucking ridiculous.

    #4310821 Reply


    Just called back again they said it’s at LEAST 3 weeks to be processed, and to give it another 3 weeks before I call back. This is seriously the most stupid f****** s*** I’ve ever dealt with. I am getting so frustrated I really need this

    #4310812 Reply


    I have the long message, but when I called the number they said it was still just in processing, is there a certain number to call and talk to somebody who can actually give any more information? I filed and was accepted on Feb 11th. It’s been literally a month basically this is getting ridiculous, I got my state taxes back within a week last year.

    #4310449 Reply


    @606 7 days for approval, 10 days following for deposit are the stated times. However, its usually more like 2-3 days for approval and 1-2 days for deposit…business days.

    #4310359 Reply


    Nobody has any info on the ID verify? I’ve never had to do this. I got the message on Monday that I had to verify and a letter has been mailed but I still haven’t received the letter. Anyone know how long it takes to get it and to get approved after? It’s been well over a month. Seems like they should’ve mailed a letter a couple weeks ago.

    #4310351 Reply

    Mr. 606

    I was accepted on 2/7 and just can’t belive it’s to this long just like everyone else.

    #4310350 Reply

    Mr. 606

    @phoenixbennu so does that mean I should be looking for a deposit within 7 days or should I expect it to be “approved” & then extra time for the deposit?? And thanks for the knowledge.

    #4310323 Reply


    @606 it means that they are actively working on your return. They have “scanned it into the mainframe” and it should be within 7 days for it to be approved.

    #4310291 Reply

    Mr. 606

    So the first message I’ve had for weeks now had said,
    “Your return has been received. Initial processing for error-free electronically filed returns is 2-3 weeks. Initial processing for mailed in returns may take up to 10-12 weeks.”

    Now I just checked today and it changed to,

    “Your 2018 return has been received and is currently being processed. Initial processing for error-free electronically filed returns is 2-3 weeks. Initial processing for mailed in returns may take up to 10-12 weeks. If additional information is needed the Department of Revenue will contact you.”

    Can anyone help me out with what this may mean or had this happen with them?? Thanks

    #4310174 Reply


    Has anyone gotten an Id verify letter , if so how long after you verify does it take to get approved?

    #4310084 Reply


    Just called this morning, and was informed to watch my card that I had been approved. My message is still the long message.

    #4309991 Reply


    Still waiting here as well. Accepted 2/5 and getting processing message..

    #4309978 Reply


    Still waiting here. I am on the long message. Filed in January, accepted 1/30, shows up on ky website around 2/7 even before they officially started, Last Friday I called and they told me I was being scanned in and should be 2-3 days, and still on the long message today.

    #4309972 Reply

    Penni Burke

    When can expect my refund? I filed on Jan 21st and it was accepted on February 5th.

    #4309784 Reply


    I still haven’t received my letter to verify and they said I can’t verify until I receive the letter. It just changed Monday to say I had to verify. Anyone know how long it will take to get the letter? I’m just 45 minutes away from Frankfort, looks like it would of been here by now. I have a new address this year. Will they send the letter to my new address? My fiancé filed after me also had new address and already had check mailed and received it. She hadn’t even filed for past couple years, I’ve filed every year for the past 10 years at least. This is crazy! I think they just enjoy holding our money. I mean damn it’s barely over $300, but I could use it. I been off work for a couple months focusing on my college courses, but I’m getting ready to start a new job, gimme my money!

    #4309296 Reply


    This year is so irritating! Filed 2/8–Accepted 2/14… Direct deposit still not there. Message still hasn’t changed from the received status. My refund is just $200 or so, but I need it!!! I don’t have any special forms or any big changes this year. Nothing to cause a delay as far as I can tell. I’ve filed taxes for 25 years, so I’m in the system I’m sure. Fairly certain it wouldn’t be a verification issue. Single, no dependents–as simple as it gets. Last year I got my state refund in 11 days, if memory serves. Would’ve been great to have that kind of speed this year! If I didn’t need it, it would’ve already been here…oh well…lol.

    #4309161 Reply


    I also had to verify ID and did so on Saturday, March 2. Checked the revenue site this morning and it still says I have to verify. Just wondering how often that updates..

    #4309139 Reply

    Rob Amick

    I’ve been filing KY tax returns since 1994, and now I have to take a quiz to verify my identity?
    This just seems like a way of delaying the issuing of refunds. I e-filed in January but still had to wait for the quiz letter to arrive in the mail. That’s just odd. I got my Frderal return on Feb 15, but I t’ll probably be April before I get the Ky.

    #4309103 Reply


    Accepted on 2/2. Got a pop up that said a chk was mailed or debit card card sent on 3/1 but I haven’t received anything… It was supposed to be going to my emerald card from h&r block.

    #4309076 Reply

    Justin Foreman

    State returns didnt not actually start processing until the 13th of feb. I know the website says the 11th but ai talked to a guy at the KY DOR and he told me they were delayed and it began on the 13th. 21 days starts at the 13th. I had to verify mine also so everybody should be drawing close to an update.

    #4309075 Reply

    Justin Foreman

    I just took the quiz Friday and now I have been approved. It updated about 6pm today.

    #4309068 Reply


    Filed 2/8, accepted 2/15. I had the long message for a couple of weeks, then it changed to the short message, and back to the long message last week. Does anyone know what time(s) of day the site is updated? I’m holding out hope that I’ll get my refund this week, because rent is due and without that money I’m screwed. It has never taken this long to get our state refund!

    #4309041 Reply


    I filed 1-31 accepted 2-5 and mine updated today that I have to take identity verification quiz but I have to wait on a damn letter before I can even take the quiz. Has anyone else had to take the quiz? If so, how long does it take to get your money after you take the quiz?

    #4308979 Reply


    564-4581 is the # I used to talk to someone.

    #4308882 Reply


    Just saw @phoenixbenn’s post about having called and spoken with someone. What number are you calling??? The 502-564-1600 number is just a recording and then hangs up on you.

    #4308878 Reply


    Thought for sure mine would be DD as it is exactly 3 weeks from the 11th when they began processing everything. It’s very disheartening to see so many on here with the same issue. Already got my Federal a
    Week ago. Last year I NEVER received my KY refund and still have yet to be answered regarding that so I am worried it’s going to happen again this year. Has anyone had that issue before?

    #4308735 Reply


    Still nothing for me. I received the message that my direct deposit was approved please 10days blah blah blah message either on Friday or Saturday 1st or 2cd of March. Still nothing as of 6:30am this morning. I’m using GObank/greendot & filed with TurboTax.
    I received my federal on the day of my ddd of 2/22 at 3:30am.

    My state return was accepted waaaay before Kentucky’s date of the 11th on when they were gonna start processing all returns.
    And today makes 3 weeks since that date.

    This is beyond frustrating

    Anybody else have similar circumstances as me?

    #4308533 Reply


    I filed on 1/31 and was accepted the same day and it’s now 3/3 and says it has been recieved and still being processed. It never takes this long to get my state refund bank. It’s been a whole month and nothing. My neighbors around me have recieved theirs that filed weeks after I did. You cant even get anyone on the phone to talk to anyone to see what is going on with them.

    #4308301 Reply


    This is crazy!!! I always receive my state within a week or so. Monday will be 21 days since they started processing, but mine was accepted on 2-5 which Monday would make 27 days . I filed on 1-31 that would be 32 days. I don’t understand how my fiancé got accepted same day and she has already received a check in the mail( should of been direct deposit) and she hadn’t filed taxes in a few years. I file every year, had same job as last year, and don’t owe the state anything. Why is it taking over a month and still no change for a little over $300?

    #4308227 Reply


    I filed in January, it was accepted later in February, but now I am getting this message, what does it mean?

    “You will receive correspondence explaining the adjustments made to your return along with the contact information to submit supporting documentation or to send a written protest.”

    I don’t have any outstanding taxes or anything…I filed via HRblock online for free – I got my federal back within a week.

    #4308196 Reply


    I’m not sure if anyone else has had this issue but the office is closed for the weekend and I woke up to a message saying that my money was direct-deposited into my account on March 1st. It is now March 2nd and there is no deposit in my account so I’m very confused.

    #4307638 Reply


    @Vee ppl said it pops up when u go to the where’s my refund page after u put in social and refund amount

    @ryan63910 yes ppl on this Facebook group I follow -2019 Kentucky state income tax a few has received theirs without a change in the pop up message on the Kentucky dept of rev page.

    Most tho get the deposit message and get it the very next day if u have direct deposit.I have heard ppl that get deposit though PayPal takes a bit longer like they r having issues . 3/4 days longer.

    The short message is the one where it says we have received your return and it will take 2-3 weeks to process the longer message is the one where they say they r processing ur return. Then after that ur suppose to get the deposit message if no issues. I still can’t believe it’s takej this long!!

    #4307610 Reply


    Still getting the same crappy short message and I was accepted on the 1-2 !!! Omg nothing has changed with my taxes in years. What’s the deal! No excuse for this slowness Kentucky!!

    #4307543 Reply


    We efiled and sent on 2-6. Still getting message that they are unable to provide info about our return. My sons was sent efile minutes before ours and his return was direct dep. this past Monday. Makes no sense! Very frustrating this year. Sent a msg and it said someone will answer in 2-5 business days.

    #4307515 Reply


    How often is the wmr for KY state updated? I’ve had the long message a couple of days now and I’m getting worried.

    #4307437 Reply


    Just got off the phone with a rep. She stated my return has been uploaded to the mainframe and will take 2-3 days for processing, but can take up to 7 days to be scanned in and if there are any errors they will contact me.

    The days part shocked me and I thought she misspoke and meant weeks, but she doubled down on the “days”

    #4307436 Reply


    What is the short vs long message?

    #4307428 Reply

    Justin Foreman

    My message changed to the long message on monday then a couple hours later it changed to I have to verify my identity. I got my letter today for that and verified now back to waiting.

    #4307341 Reply


    I don’t have access to my mailbox. How would I know if I have to ID verify?

    #4307158 Reply


    I got accepted on Feb 5th and still have that annoying long message, this coming Monday will mark my 3 weeks for direct deposit. Come on Kentucky slow as constipation!

    #4307002 Reply


    Accepted 2-5 actually filed 1-31. My fiancé filed 2-3 accepted on 2-7 and hers has already processed and check mailed in 2-26 which was suppose to be a direct deposit. Mine accepted before hers hasn’t done anything, still the short message saying it has been received . Has anyone received their refund without it changing from the short message?

    #4306957 Reply


    Daniel, I get the same message when I check with my social. However when I check with my husband’s it says “received.”

    #4306946 Reply


    Still waiting. I keep getting a “We are unable to provide information about your return at this time” message. Is anyone else getting this? I haven’t lived in Kentucky before so I’m not sure what to expect.

    #4306872 Reply

    Tiffany Kidd

    Do we check with the main filer’s SSN if you filed jointly? Or can the other SSN be used too?

    #4306739 Reply


    Just letting you guys know: mine was deposited a couple hours ago; less than 12 hours after the long message changed to the deposit authorization message on WMR

    #4306640 Reply


    Me and my fiance got accepted on the 6th. Filed through h&r Block. Still nothing. Both have the long message. We both got our federal a week after filing.

    #4306482 Reply


    Still nothing , I did update a couple days ago to long message but that it , this is ridiculous ky is so slow , I’m calling today

    #4306430 Reply


    So how many days after receiving the direct deposit message will you get states refund? I received the message yesterday 2/27/19

Viewing 75 replies - 1 through 75 (of 490 total)
Reply To: Kentucky

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