IRS Identity Prevention

[Kim]

I posted a question in 2 forums and it seemed like people just ignored me, so I made my own topic hoping someone will answer. I tried to order my transcripts and its telling me to call this identity prevention number. I have never experienced this and its my first time hearing of this. I filed and accepted on the 20th with no change besides still processing. I understand people who filed early are seeing ddd’s but whats the hold up with people who filed on opening day??

[aya]

I just had the same thing happen it freaked me out, but I called the identity theft number it gave and just got off the phone with the IRS. She said that it has been happening to a lot of people and they have been getting a lot of calls about it. It has to do with a number on the return a code that they use when processing the return, the system interchanges the number/reads it wrong and then you get that message because it’s so close to the identity fraud code. She also told me that when that happens it also means your return is still processing. She asked when I filed which was the 17th accepted on the 20th (with taxact), she checked on my return status and told me it will be available/or done processing within 2 days and that their were no problems with it~ and that the codes on my return were fine and their was not an issue with my identity/fraud and I that I should be able to retrieve my transcripts then. This probably means that WMR may update Friday for a lot of people with DDD dates of Monday if not sooner. But she made it clear that if you can not retrieve your transcripts then it is still processing. I’m just glad to know that it’s going to be completed this week, however, it does seem that they are more likely to check your return and tell you your status without hesitation if you get that fraud message, then if you just call at random.

[Anonymous]

Ive been having the same issue getting that error message and the irs worker says she didn’t know why i was getting that message if freaked me out!

[Anonymous]

I got the same message. Never filed ID theft with IRS. I was accepted on the 12th, which I wasn’t expecting. I efiled, then TurboTax sent my return over before the 20th. I didn’t want to be part of a test batch. So thanks TurboTax

[tswan20]

No problem. I felt the same way you did. Thought I had an identity theft issue but if you didn’t have an account last year the the system won’t recognize your information until you almost done being processed

[Kim]

Thank you tswan20. I thought something happened.

[tswan20]

I had the same problem until yesterday. I think once it starts processing, you will be able to get in. I have been able to access my account transcript now

[Author]

Replies