IRS conflicting info

Home Forums General Discussion 2024 Tax Season IRS conflicting info

  • This topic has 2 replies, 3 voices, and was last updated 3 months ago by Refund2024.
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  • #4537303 Reply
    Sulph

      Filed 1/23/24 with TT
      Accepted 1/29/23
      No updates on transcripts (top two N/A, account says no return filed.
      Spoke to IRS 4 times today
      1st time – I was told a Letter was sent, and to follow instructions. Called back because my acct transcript has old address
      2nd Time- rude guy, told me letters where sent 9th, didn’t even access my account.
      3rd Tine- Need to ID verify in person at IRS office, because old address on file.
      4th time- called appointment hotline, they told me there are absolutely no flags on my account and no notices sent to verify, and my return just has not been processed yet.
      What the heck am I meant to believe?

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      • #4537320 Reply
        WhiteWolf
          @whitewolf

          Same here! I have made 8 documented calls, since 1/27…when the action req’d message appeared. I have heard now 3 letters were sent, dated back to 1/29. I have no letters. Transcripts are blank. No online notices. No local office within 100 miles. I waited a month. Today, they said wait a little more. Clearly, they are making it up as they go. Might need a tax advocate again this year. They are understaffed and mismanaged. And we are at their mercy.

        • #4537325 Reply
          Refund2024

            For future years of filing get yourself an IP Pin. They are pulling more returns than normal for ID verification if you file your taxes without one. Having such Pin you won’t have to worry about possible identity verifications in the future.

          • #4537318 Reply
            Katie
              @momof5-2008

              Sounds like these people don’t know how to do their jobs!! I’m debating on calling back tomorrow or just waiting it out to see if I update by Friday morning. If not I’ll be on the phone all dang day Friday until I get some dang answers!! This is ridiculous! I’m in the same boat and my WMR NEVER said I had action required. Just my online account says verify return.

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