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I filed in office at HR block on 1/24. I had been on the myblock app before taxes were submitted to check the balance on our emerald card ( making sure it wasn’t negative) the only thing it said about taxes was the estimate your 2023 return. We finished filing and left the office waiting on a text about the refund advance. When we hadn’t heard anything for a few hours I got back on my block to check the card and seen there were TWO filings. One for in office that we did and an online return that we didn’t do. I’m not sure how this happened. We have NEVER filed online! However it happened they used 2 of our 2022 w2s. HR block says they can’t help, it is a fraudulent return and that we have to work with the IRS. What can I do on my end besides going through IRS? We have already started the process, but how do I make HR Block admit responsibility to this? How did someone get our 2022 tax info from HR block?? Please help!
Also WMR says the fraud return has been recieved and is being processed. I was really hoping that I would wake up this morning and it would show rejected but no such luck.
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Instead of blaming HR , you should be asking who might’ve filed it and how were they able gain your info. Don’t see how this is HR fault if the perp had all your info. If you suspicions it could be an employee then yes they’re liable. It’s in IRS hands. They should be able to freeze the transaction They might want to to files a police report.
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