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Wheres My Refund Georgia – Share your experience with filing your Georgia Tax Return and tax refund progress with others. If you have state information this is a great place to post. To check Georgia Wheres My Refund? go to Georgia Department Of Revenue
Join the conversation about your federal tax refund here.
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Oh Good! That gives me some hope as my return amount went into green and parenthesis on Saturday Feb 1 (two days before they were supposed to start processing) and hasn’t changed since then. IG it’s only been like 7 days since I got accepted so I will wait patiently.
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@Mara_slayer 877-423-6711. All I had to do was tell her ss number, name, address, and amount of refund. Then she went to check on it came back 5 minutes later and told me she has released it and should get in 5-7 business days.
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Hi!
What number are you all calling to connect with the fraud department?
What exactly do I say once I connect with someone? I called once and it didn’t seem to do anything so I’m thinking I must not have said the right thing.
Thank you! -
Thanks for info! Called today and followed the directions below for fraud. Took 5 mins and she said I should see it in 5-7 days! Took less than 10 mins total!
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Called the Fraud Hotline got a real nice lady who released it said 7 to 10 days…We shall see
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Got my ddd of 2/27 yayyy thanks see yall next year.
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I finally zeroed out this morning.Tomorrow is my ddd.
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Me too if no change.My daughter got her ddd this am.Got me jealous and stuff.Gimme my money dang.
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Thanks for the info! Will call Tues if no change!
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DD 2/25 now. Looked at last year and got it on the DD date.
I called 877-423-6711 and chose fraud/special investigations. Told her I had an identification letter a few years ago and it seems I have to call every year now. Asked refund amount, filing status and ssn.
She didn’t say she was processing it but put me on hold about 3 minutes, came back and said everything looked good and give it 10 days.
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GA deposited this morning for me, used TT and CK . still no fed though :<
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For those that have positive results from calling, please post your steps…
1: Number called
2 Extension option (Fraud option 1?)
3: What did you say initially
4: What questions did you get asked? AGI? Refund Amount? anything else?
5: Did you have to call 1 or 2 or 3 etc… times before results zeroed out -
@Herewegoagain
Good to hear
Here’s to hoping it wont take three frackin months like it did last year -
Yep. Zeroed out. Probably see it between Wednesday and Friday next week. Better than waiting til April at least.
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Well I finally got around to calling. They’ve changed the phone number and menu this year. Super nice Lady, put me on hold and came back and was blah blah blah 12 weeks and such. We’ll see in the morning if it did any good.
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@Bobbo I was just giving the 12 week spiel again.She did say just keep checking the website.And she sounded kinda uncertain.So hopefully we will get some good news soon.
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@patienceisnotavirture.I wish we could too.If we owed them they would harass the mess out of you.But nooooo they owe us.So we gotta wait boohoo that. I want my money.
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Same boat as everyone here it seems
Accepted 01/31 still processing got the generic “twelve weeks” message
Im almost afraid to call cause I don’t want them giving me any hassleWish you could tell the state twelve weeks when you owe them money
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Sounds like it’s a matter of getting the right person. I got some ebonics speaking fool a few years ago that had me faxing business receipts etc… which was a mess! I decided to sit back and wait until 03/01 as it never comes later than that.
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Yep same 12week bull crap. What can I say to them for them to push it through.
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I called yesterday.And was told.My account is still processing.Lets see what she say when she get back to the phone.I hope not this 12week crap.
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@ st1llWaiting, who told you not to call? I just told them I wanted to check on my refund and was hoping she could help. This person was super sweet from the get go and helped. The first lady I got sounded like she was excited to tell people no.
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Can you share exactly what you said being that I was not told to call?
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@qasimja I also zeroed out in green with the 10 day message also. Hoping that it deposits this week.
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I called yesterday and they told me it would be processed in 15-30 days today it zeroed out with the 10 day message so tomorrow it should be funded thats how its always happened for me
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Called again today. This time I was told
‘It’s in the final stage or processing, you should see it in 15-30 days’That sounded promising I guess. Just don’t want to wait until May again
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Okay well I guess I’ll call Tuesday. Forgot today was a holiday.
@Bobbo no, you didn’t make a mistake. I’ve called every year for the past 5 or 6 years with no issue. I always give it a couple of weeks then I call. No reason at all they need 12 weeks to mash a button. -
Also still in green since 1/31. Called twice which I’m wondering if it was a mistake
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Nope. Been in green since the 31st. Will give it the weekend then I’m calling Monday.
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Nope. Filed 1/24, accepted 1/31. Amount in green as well.
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Has anyone had any movement? I filed 1/29, accepted 1/31. Still in the green with processing message.
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Ah, okay. I filed 1/24 and still no movement except accepted on 1/31.
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Bobo I filed 1/29.
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Brandy, when did you file? Generally, I don’t have to call either but last two years i have had to b/c my company messed up our W2s and we had to get corrected ones later on. The one they sent to the state said I paid 0 in taxes all year.
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I checked Saturday and had zeroed out. Still have 10 day message. Anyone remember how long after that until you get your money. I didn’t even have to call.
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Yeah leave it alone! The one year I called , they harassed me for receipts or some BS AND IT held me up! Fly under radar
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How often is too often to call? I kind of need this refund this year but not sure if someone who’s having a bad day can push me to the back or the line.
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Looks like you got the wrong person. Sorry. I prayed before I called and I was determined to not let anyone with an attitude deter me. There have been years that I was treated just like you were. I was just going to keep calling in spite of what they said even telling them that I need the money if need be. Don’t give up and call until you get the right person.
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Well, tried again. Was told ‘looks like you already called this week and we have to wait for the system to verify. You’re welcome to try again in a few weeks.’
Told them I have to call every year to verify but they didn’t care about that. Last year I filed April 15 and had refun on April 25. Year before I filed in February and got my refund in May. Hoping for not another year like that.
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I called the number that was on the notice when I checked where’s my refund. The number they say to call after 12 weeks lol!
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@warrior5 what number did you call this year? The one further down the thread took me to child services
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@Bobbo, you have to choose the fraud department to get them to release it. Make sure you have your AGI and exact refund amount. Try calling again today.
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I tried calling earlier in the week and they just said it looked fine. I told them I have to call every year and he just said “give it 90 days” Maybe today I’ll try again to see if I get someone else. They owe me $5800 this year so would be nice to have.
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They released my refund yesterday and I am just waiting for it to deposit hopefully by Monday. Every year I come on here and say the same thing. You have to call or you’ll wait forever. I verify on the Special Investigations line every year and they release my refund. And no they haven’t requested that I do that in years but I saw that simply calling to verify my info gets it released.I filed on Tuesday, February 4th.
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Well here we go again. My Georgia has been accepted since the 31st. I took a new position and had an extra $100 held for state just in case. They owe me $2,500 this year. Let’s see how long they sit on it this time lol.
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Are Georgia tax refunds as slow as the last couple of years when Georgia was taking 2-3 months to issue refunds?
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/ GA Refund Issued / Your refund is scheduled to be transmitted, or was transmitted, to your designated bank account on 2/28/2024. Please allow 10 business days from that date to confirm receipt.
Just got this by text! My adult kids also alll filed 01/29 and accepted 02/02 just got green zeroed out. Movement coming !
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/ GA Refund Issued / Your refund is scheduled to be transmitted, or was transmitted, to your designated bank account on 2/28/2024. Please allow 10 business days from that date to confirm receipt.
Just got this by text! My adult kids also alll filed 01/29 and accepted 02/02 just got green zeroed out. Movement coming !
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@blackmage214
@TavishonI’m still in green – hopefully I’ll be joining you all soon
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Bang! Thanks for that as I just checked and it finally zeroed out! See y’all in a year
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@ki4ufb About the same dates and ours just zeroed out this morning.
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I filed and was accepted 2/2 & refund amount has been in the green since around 2/8. I don’t know if I would get anywhere calling DOR, but I got mine back a lot quicker last year.
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Still stuck in green parentheses and the call us in 12 weeks if not no update! Accepted on 02/02
Should I bother calling?
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Filed late night 2/15, accepted 2/17. Received email DD was sent on 2/23 but GA WMR says it will be sent on 2/27. No texts this year because I disabled receiving texts from emails but I always get two differing dates and it’s always the later date. I will say it was faster this year but slower than years past.
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Can we PLEEEEASE GET A NEW GEORGIA thread? This thing scrolls back 8 years when i wanna post!!!
No change here still green total in parenthesis. I was day 1 02/01 filer and quickly accepted. No change!!!
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Ms C
That gives me hope because I filed 2/8 and accepted 2/8 and still nothing for me! -
I filed 2/8, accepted 2/9
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When did you file and get accepted Ms. C?
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They must have been working on refunds over the weekend cause mines just 000 but its still in green, plus i have the 10 business days notification now
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And #GoDawgs :)
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Any news? I am still seeing my amount due in refund in green parentheses but no change in few weeks now! Do I really need to call them? I feel like it annoys them and add a magnifying glass to my return. Thoughts?
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So glad to hear people getting their refunds
I can only hope that mine wont take the whole 12 freakin weeks -
Filed 2/8, accepted 2/8. When do you think I’ll have my DD?
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Got my dd last night @9:05 pm
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Woke up this morning to a message that says my refund is scheduled or expected to be issued on 2/15. I have Credit Karma. Will let you know if I receive my DD early.
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I called today, she processed mine while I was on hold. Said I’d have it in 5-7 business days. I don’t understand why Georgia started holding them for so long. I’ve had to call for about 6 years now to get it released. Oh well, another year done. Good luck everyone!
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Mara_slayer I’m in the same boat. My balance zeroed out today so I’m curious as to when it will be deposited.
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Filed 1/19/24 TT. State accepted on 2/2. Zero’d out today. Anyone knows how long it takes for DD or what happens next?
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I called the 2/9 and the released my funds. Amount went to zero on Saturday. The message changed and said my funds will be direct deposited and to allow 10 days for processing and a ddd will generate once funds have deposited
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@Tiny
I still don’t have an update
Hopefully I will get an update by Friday. -
My amount was there in green too. I just thought that it wouldn’t hurt to call. Plus, I ALWAYS have to call every year. I chose the ID theft line and pressed 3 I believe to speak to someone. If the person asked why I was calling I was going to just say that I have to call every year to verify. They got my info, put me on hold and then came back saying it’s released and that’s it. I’m going to have to call again so I can tell you what promptings to choose.
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@Tiny
I filed February 1 and accepted February 2nd. Still no movement for me. I can see the amount I’m supposed to get but it’s not zero out. -
I filed with TT on 29th but GA accepted it on Feb 2nd.
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@Tiny
When did you file and get accepted? -
It means that they have not issued the refund yet. It will be replaced by zeroes when they release it.
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I called. They said they released it after I confirmed my info. Just waiting on DD!
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What does it mean if your refund amount is green in parenthesis?
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I did not.
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Did you have to call or anything?
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For those waiting, filed 2/1 , accepted 2/2, DD 2/8
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Filed 2/03/24 accepted same day refund amount still in green.
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E-filed 1/30 and was accepted 2/1 – refund amount is showing in green parentheses – waiting to zero out.
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Anybody have any movement yet from Georgia. I think I will wait until Friday to bug them.
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Test
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Well, it’s September 5, 2023 & I still have not received by GA 2023 State Income Tax refund. The DOR system shows a negative balance (in green), but all the system says is that it’s being processed & it takes 12 weeks & to call the 800 number, which says the same thing. Is anyone else still having these problems?
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Just says processing. Georgia says no verification needed. I spoke with a representative a couple of weeks ago and said all looks good. The representative couldn’t do anything else to move it along. I keep wondering if 12 weeks is the magic time, then all moves to completion. This is definitely frustrating especially since this was electronic filing with direct deposit.
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TJ – What are they telling you? Are you still Green Zero ? I forgot if you were expecting a Direct Deposit or a Check. Check the history area and see if something happened after May 9th, that would have affected you. Did you get a letter requesting verification?
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E-filed on April 5th, GA refund says received and processing. Hoping I don’t have to wait the entire 12 weeks.
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WZxxD7IxTgEfqwSSjrrBe6VArctEKXc45JFlDRaLPSJ3VqQMosTQWjkC8D1vzx7IX2IVyQKRO6QTqE2xbxpDj2XqLm4OIa77U7FzqSAXIWmLFS4FBocHYjRciTqmlVxu0KkFsR0iy
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Nothing yet….still waiting
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So, I have done my TAX on March 6th and still no refund approve. It says processing and wait for 12 weeks. I called today GA department of revenue and lady told me if I don’t receive my refund by May 29th, I should call back next day and ask where’s my money at. Basically you will have to wait 12 whole weeks it seems.
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so i filed my taxes and had my fees takin out of my return so they went to my tax preparer first which was tax slayer then to me so how will i get my Georgia surplus tax refund now will it go to the bank tax slayer uses then to me? anyone else had this happen thanks in advance
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TJ – I’m glad you’re seeing some positive movement. I received my DDD the day after I went to zero.
12 weeks is unacceptable. The DOR should do better. They give no explanations.
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For anyone still following this thread and waiting. I zero’d out last night and should have my refund this week. I pretty much had to wait the whole 12 weeks.
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I ended up calling yesterday. Was told if I don’t have it by the 8th, to call back, As of this morning, no changes. Will call back on 9th if I don’t receive it by then.
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TJ – anything yet ?
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TJ – Hang in there, it looks like refunds are being released. Your rep said May 8th. I believe it will be sooner.
Ilovemoney80 – I believe you will be sooner than the 11th. Things appear to be finally moving.
Tonya – Congrats !
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@Tonya, Congrats on receiving your refund! I am still waiting….
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We finally received ours today. This was the longest wait time ever. Praying everyone eill receive theirs soon.
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You can now login into the GA DOR and get the status of your Georgia surplus tax refund. I noticed the update this morning.
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OMG!! This is ridiculous!! I still have not received my refund! I called at 8 am and only had to wait a couple of minutes. I was told today that I should receive my refund by May 11th which is when the 12 weeks is up, she said she sees no reason why I have not received my refund and it looks like it was approved just waiting to be deposited. That is the second rep who told me that, so I’ll believe it when I see it.
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Tonya, you’re at 12 weeks now. It’s time to light a fire under the DOR phone reps. Don’t be afraid to call. I called them numerous times.
Another site said there is a lot of W2 fraud going on, causing refund delays in the US. Maybe if the 2022 return has W2 from a different employer than 2021 it raises a flag. I did not have a W2 change from 2021.
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I’m still waiting. Filed February 1 accepted February 2 and still nothing.
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Nobody else, yet?
Some of you filed in early February and still stuck on processing? Geez, come on Georgia, you can do better ! -
@WaitingGA2023, congratulations! I know you are happy this journey is over! Hopefully, the rest of us aren’t too far behind.
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The money is in the bank. These past two years were so bad for me that I will handle my State tax payments to make sure I owe without penalties. It will be great to see y’all posting your refund DDD’s !
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Thanks for the sincere congratulations. I truly believe it was the second rep I talked to who made things happen. The physical talking to that rep probably verified my identity and the validity of my return.
I also think tk-snellings advice is definitely worth a try to get to the DOR reps who have the approval magic touch.
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@WaitingGA2023 I’m glad you finally have your DDD! I am still waiting for my refund, even though the representative I spoke with said that it was approved and I was just waiting for the funds to be released. When I tried calling earlier today, it said that there were 79 callers ahead of me. It sounds like there are several people who are also waiting for their refunds.
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WaitingGA2023, Congrats! I know it’s been a long wait for you!
Refund still sitting in green parenthesis for me, hopefully soon.
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Status shows a DDD for this week ! This is the last status message change from GA. The next step is for the bank to show the deposit.
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After rereading this year’s posts I suggest the following trick that gets the caller in touch with staff who are authorized to approve refunds: Tk-Snellings post on Feb 8 at 9:59p. Said to call 877-423-4746 and after selecting language use option 3 & 3. The last few years Tk just called and said “ I was just calling to check the status of my refund I usually have to call and verify myself to have my funds released” they place me on hold and come and say they’ve released my funds.
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Congratulations. I still have the same funky 12 weeks processing 😭😭😭
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Getting real close – GTC shows green zero, GTC activity shows refund amount as other, and check status says Refund Processing ten business days. I’m sure the second DOR representative made this happen. Next up is status giving me a DDD. Hopefully the dam is starting to break for all of us waiting for Georgia to issue refunds.
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I couldn’t get threw today. It said due to high call volume we are longer taking calls. 🙏🏾🙏🏾 we get it next week
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@WaitingGA2023, Congrats! Hopefully you’ll have your refund next week!
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Called again today. Spoke with super nice lady who told me mine was in accuracy review and have a DDD of around May 8th. Had to verify a few things but she said all looked good. I did ask about delays in general and she said there have been some with ID verification and return verification but if that applied, you’d receive a letter,
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Thanks, Tonya.
I’ve called more than four times, so I wouldn’t worry. You’ve passed ten weeks now. Even their website says to call if there hasn’t been a status change after six. the wait time when I called in the morning was not bad at all. I’d give them a call today if you can, otherwise you’re waiting through another weekend.
Good luck ! -
@WaitingGA2023
Congratulations. I’m so scared to call. I’ve called like 4 times since February 15. We filed February 1st accepted February 2 and still haven’t heard anything. -
There’s hope – called, talked to two polite reps. Second rep put me on hold for a bit, then said refund approved. Rep said I should see green zero tomorrow morning. I certainly hope I’m getting closer. Rep did not say what made my return refund take so long these past two years.
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No change this morning. I wish DOR would say why some are so slow. e.g. If DOR is waiting for company W2s to compare against returns, I wish they’d just say so, and give an approximate refund date. If still no change, I plan to call tomorrow morning.
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I don’t understand when I read a post on Reddit several ppl on there said they had received their refund within just a weeks or some in a couple weeks, but they said they had received it so I don’t know what is going on.
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WaitingGA2023 – Same here
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Another groundhog day. I plan to call again at the end of the week.
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WaitingGA2023 – Yes, that is correct. The rep told me I was approved I was just waiting for it to process. As of now nothing no updates no anything. When I login I have the message that says it could take up to 12 weeks and my refund amount is still in green parentheses.
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Andrea – I thought the phone rep said you had been approved about two weeks ago. Does your WMR message say your refund is processing? If so, it should only be a ten day wait for the DDD.
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Hi Andrea – nothing here. With the long weekend break, I wasn’t expecting to see anything new until Tuesday morning.
Maybe there should be a law that neither Georgia politicians nor Georgia DOR employees should get their refunds until 90% of the other citizens have gotten their refunds. -
Hi everyone!! I have yet to to see any changes or updates with mine. Has anyone else see any changes?
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Tonya – I think it’s time you called. That’s way too long without a status change, if you are not a first time filer.
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Jade – it’s been a few days since you zeroed green. How long did it take to get your deposit date message?
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Keep hope alive everyone. Last week I just opened my checking account and there it was. So all of you still waiting, its probably going to be any day now
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Filed tax return on March 1st and still waiting.
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The website says April 7 is a State holiday. No updates or telephone calls today.
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Georgiagal – Congratulations and thanks for the update. That’s the first DDD I’ve seen since February.
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Just to give some hope to all the GA filers still patiently waiting, I filed 1/25 and was accepted by state and federal 1/26. As of today April 6th my state was just approved with an expected due date by or before April 10th. GA did not start processing refunds this year until Feb 1 and it’s been close to 9 weeks from that date for me to get my approval. Hopefully that gives some context and helps others
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We filed February 1 accepted February 2 and still nothing. 🤬🤬
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On February 19, 2015 at 12:30pm there was a post on this thread where the person asked for a return call from the GA DOR, but the caller id showed UTAH. Is Georgia still using an out-of-state call center for initial questions?
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Definition of insanity – checking the Georgia Refund Status website every day and expecting a different result.
Anyone have a DDD ?
Maybe the floodgates will open on a specific date. I guess they’re waiting until after April 18th, and then check to see if the same SSN has multiple returns, then verify that the tax withheld/payment amounts on the return match Georgia’s own records.
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Yeah same here, same address and everything really weird. Just hang in there gang!!!
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Thanks for replying. Sharing info will help us get through this.
Jade, You’re one of the first who filed. Even using the date Georgia said they’d start accepting returns, you are at nine weeks.
None of my personal or banking information changed for five years, so I don’t see how they would need to verify my identity.
Not that it helps us, but several states are telling their citizens to wait twelve weeks.
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Nothing new here, still sitting in green parenthesis, waiting.
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Received an identity verification letter yesterday, finally zeroed this morning with no DD. Maybe the same case for a lot of us who have been waiting. Georgia need to get their crap together!
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Anybody get any news?
Nothing on my end. Still waiting for my Georgia return refund. Refund amount in green, told to wait 12 weeks. -
Elyse, The reps do not give the same story even when looking at the same information source. I looked back on this discussion thread and I have not seen a deposit mentioned since late February.
If the DOR knows nothing will be processed until day x, I wish they would just be honest and say not to expect any changes until day x.
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I also called and was told that my refund was approved and to allow additional time for a DDD. That was 3 days ago and my refund amount is still in green parenthesis. Called back this morning and was given the 12 week speech. I asked where I was in the 4 step process that the automated system refers to the agent told me that I she was unaware of a four step process and that I was not the only one waiting. This is madness.
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WaitingGA2023 – I agree with you this is totally ridiculous. My refund amount is green with parentheses around the numbers. The agent I spoke with said that everything looked good and it looks like it’s been approved, now I am waiting for the funds to be released. I don’t know how long it takes to have the funds released, but this is awful. When you call the GA DOR you’re on hold forever and you have 50 calls ahead of you bc so many ppl are asking questions about their refunds.
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Well, so much for getting good news on Thursday.
Looks like I’ll be calling again next week.
Totally ridiculous for Georgia to be so slow in processing refunds. -
Andrea – Glad you have been approved. Is your GTC account status showing green zeroes or your refund amount in parenthesis?
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I cannot believe it is taking this long. I did call and spoke with an agent who pulled up my account she said it looks good and it looks like it’s been approved now we’re just waiting for it to be sent out. It doesn’t make sense if it’s been approved why not release the funds and send me the refund. The lady was super nice but we may need to wait the 12 weeks. I just don’t understand why GA is not sending out the refunds?!?! I hope we all get updated soon.
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Nika zeroed out on a Thursday morning. I hope we all see some progress tomorrow (Thursday)
Georgia is so slow in processing refunds. I, too, would like to know the “WHY”. -
@TJ
Sorry for what you been going thru as well.
The state is very quick when YOU owe them money, I wish if/when we owed them money we could tell them you’ll get it in twelve weeks. -
@patiencenotmyvirtue31, I’m sorry that you are dealing with this too. I’m with you, I’d like to know “why” it’s taking so long. I filed 2 weeks before my sister and mother did and they had their refunds back within 3 weeks. The person I spoke with didn’t say if anything was wrong or not, she just said to wait 12 weeks from filing date and then said something about it might be done before then. Hopefully, we will get it soon. Until then, I guess I’ll be checking every day haha
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@TJ
In same boat as you accepted Feb 1 called three times already. Got put on hold and hung up on the second time. Finally reached a very nice agent who confirmed nothing is wrong with my return but said the generic 12 weeks wait. She was the first however to apologize for the long wait. If I had a reason as to WHY I would accept it much better. -
@WaitingGA2023
I’m with you, somebody needs to light some kind of fire under them to at the very least get an explanation instead of just blowing people off with the generic “It’ll take 12 weeks”. Makes me wonder if to some degree if they’re just that swamped or short staffed or if they’re just sitting on them(either to hold our money or just being lazy). I sincerely hope it’s not the latter. -
I wonder why local TV stations aren’t asking questions.
The DOR website says to call if the status hasn’t changed after six weeks.
Next year I plan to owe Georgia at tax time, but not where I have to pay a penalty. I’m not going to go through three years in a row of waiting.
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@Tonya
Same here
Got accepted on the 1st keep getting told 12 weeks -
I filed 1/25, called yesterday and was told wait the full 12 weeks then callback. This is ridiculous nothing else to do but wait.
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Tonya – You’re closing in on eight weeks. If you’re still showing “processing” I’d call them. When I called, there were 50 callers ahead of me and I was on hold for about 25 minutes. I assume the wait is shorter in the morning. They open at 8.
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We file February 1st and got accepted the 2nd and still nothing.
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TJ, thanks and hoping you won’t have to wait as long next year !
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@WaitingGA2023, thank you for the explanation! I’m sitting at the green zero on the first page after signing in and my refund amount is in green parenthesis on the other one. Hopefully I won’t have to wait much longer. Calling today and hearing ” it’s still processing and could take up to 12 weeks” wasn’t what I wanted to hear :( but she did say it might not take that long. I wish you much luck on getting your deposit day soon!!! Keeping my fingers crossed for you!
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TJ, my understanding is the green zeroes pretty much means your return has finished processing and no money is owed by either party. If the return showed a refund, it means the refund is being processed. If the return showed an amount due, it means the taxpayer’s payment has been processed. I hope my Check Refund Status message changes soon from twelve weeks to the ten day message.
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@WaitingGa2023, thank you for the reply! When I sign in, on the first page is 0 in green and then when I go the page with my returns and click on 2022 it shows my refund in green parenthesis, I guess I’m trying to see if this is normal?On mine, the first page with the 0 was black until today, I’m confused lol
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TJ – In my GTC (Georgia Tax Center) online account, my status amount turned green. Next step is for my status amount to show $0.00 in green, meaning my refund was approved.
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@Waiting,,,What do you mean by your account finally showed green?
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I might have encouraging news. I called this afternoon. After 90 minutes talking to two different reps, they said they saw “something” about my account, put me on hold for a few minutes, came back and said if I don’t see a refund date after ten more days to call them back. At least the telephone rep actually checked things instead of giving me a line of “it takes 12 weeks”. After hanging up, I checked online and my account finally showed green. I live in hope.
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Our return was accepted on Feb 11 and has been 6 weeks. I called this morning, was put on hold and she came back and told me that it is still processing and that it could take up to 12 weeks. She also said it could be released before then. Marked 6 weeks from today on my calendar and will check back then. Hoping it doesn’t take another 6 weeks.
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Nika, you’ve been waiting six weeks. According to this Georgia DOR link, it says to call if you’ve been waiting six weeks. Good luck, and please keep the rest of us informed.
https://dor.georgia.gov/taxes/check-my-refund-status
I wish I knew why Georgia is taking so long to process refunds.
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patience, you might be approved soon. The agent might have been approving your return behind the scenes. You filed a few days before Nika, and got their DDD of 3/27. Good Luck, keep us informed – it helps others get an idea of how long they will have to wait.
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Called today and after being on hold for nearly an hour got a live person who then proceeded to put me back on hold which hung up after an additional twenty minutes of hold
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Nika, just saw your post. Congratulations!
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DDD for 3/27!! Whew finally. Now on to July payment
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Well I zerod out today!! I filed Feb 7th. Thank goodness. I hope a DDD shows soon
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Another possible reason for Georgia taking so long in processing refunds – Georgia is one of the States that shares 1099 data with the IRS. Businesses have until March 31st to electronically send 1099 data to the IRS. So, if Georgia wants to process refunds after comparing the business 1099 data with the values taxpayers entered on their returns, this would result in refunds being held until April at the earliest for those returns Georgia selected for comparison.
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I just read that Kemp has approved a second additional refund (in my case that would be an additional $350) of surplus similar to the one we received before. I wonder if this is why the refunds are not going out. From what i read most of those will be paid by July 1st. I guess the big question is When will they begin sending out refunds again.
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Patience, I don’t think I’d worry much about being flagged. I’ve heard the phone lines are so jammed, that if they flagged everyone who called they would be flagging just about every return.
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I want to call and ask what is taking so long but at the same time I don’t want no agent flagging mine.
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@Monica
Same here accepted in Feb 1.
Its almost the end of March. I’m getting aggrievated. This is ridiculous -
Nika, good thought, but GA needs to process the 2022 tax year returns in order to correctly calculate the refunds defined by HB162.
Georgia is just taking a long time to process returns and refunds. The longer they delay, the more ‘free’ money they make from our ‘loans’ to them. -
It might be delayed due to Governor Kemp signing that extra income tax bill. GA has never taken this long. Filed back in February and still in the green!!
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I wish one of the local TV stations would start asking questions on why Georgia is taking so long to issue refunds.
Here’s one person’s thoughts on Georgia taking up to 12 weeks to issue refunds:
https://forst.tax/georgia-tax-refunds/#:~:text=Georgia%20tax%20refunds%20can%20be%20a%20little%20slow.,12%20weeks%20to%20issue%20your%20income%20tax%20refund.
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Accepted by Ga on 01/24/2023, same as alot of other people and still showing as green. I dont know what is up with Georgia this year but there has to be something they are not saying. In all the years i have filed taxes it has never taken this long before.
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Anybody getting any refunds ? I’m still waiting. Twelve weeks is a bit much given how fast Georgia has been in the past.
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Mine accepted over a month ago. Still in green keep getting told 12 weeks. Have not received any correspondence that anything is wrong. Did anybody who managed to get a live agent get a reason on WHY it would take up to 12 weeks?
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From their website:
Most error free, electronically filed returns are processed within 5 business days of receiving the return and most refunds are issued within 21 days from the date a taxpayer files their return.https://dor.georgia.gov/taxes/refunds/individual-income-tax-refunds
Maybe they need to change the word “Most” to “A couple” in both places.
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How often does Georgia update their website refund status? Daily? Twice a week? Other?
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I filed 01/25 and was accepted for both state and federal 01/26. I received my federal refund 2 weeks ago but my Ga refund is still green in parentheses. I spoke with a lady that said it takes 12 weeks and based on how she was talking it sounds like we won’t receive it until after the 12 weeks smh 😵💫 never waited this long for state before
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@WaitingGA2023 this is ridiculous. I filed on 2/12 and I’ve had zero updates or movement. When I called on Wed it said I had 60 callers ahead of me, yesterday afternoon I have 29 callers ahead of me, I don’t have time to wait. By the shear number of callers it sounds like they’re several people waiting.
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eFiled 2/21. Still processing. Called, said to wait another 10 weeks. I’ve never had to wait this long in the past.
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How long does it take to get a DD date after the 10 day message?
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@sandwds Mine refund has been in green parentheses for over two weeks already and that’s it. I had read that everyone’s was processing quickly this year, well everyone’s but mine. I don’t get it?!?!?!
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Still inside green parentheses for me. This is the longest it has ever taken for my refund.
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I have a feeling that all the people calling and getting pushed through or what’s delaying those of us that filed a while back and haven’t received hours. I wish that I had time to sit behind a hundred callers LOL Maybe next week. I’m assuming they don’t process on the weekend.
I zeroed out today so there is hope.
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I have a feeling that all the people calling and getting pushed through or what’s delaying those of us that filed a while back and haven’t received hours. I wish that I had time to sit behind a hundred callers LOL Maybe next week. I’m assuming they don’t process on the weekend.
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Ok filed 1/25 accepted 2/3 and deposit just hit my chime! On to the federal waitlist!
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I filed 1/30 accepted 2/4 and my amount is still green in parentheses.
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@HereWeAreAgain2023 I finally received notice that mine was accepted at midnight last night. Now I’m just waiting on the next steps like everyone else. Thank you for replying.
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Thanks for confirming. I just got a DDD of 02/24!
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@ilovemoney80 I did receive an accepted email, but it took a couple of days. Maybe yours is delayed bc of the weekend and holiday? I haven’t received any updates since acceptance and I filed on 1/29.
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@shottyB Congrats! I hope mine is soon to follow. I think filing before they opened messed me up.
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@misspiggy yeah! Ten days notice followed by a message with a date for check or deposit. This is a good thing!
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@Shottyb I got the same message. Does that mean we will get the refund soon?
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Hey folks, I filed 01/25 and GA opened 02/01. I was accepted first week of Feb and my account showed refund amount in green parenthesis until FINALLY today it zeroed out and got this
Your refund is processing. Once processing is complete, your refund will be automatically deposited into your account. Please allow an additional 10 business days to complete processing. Once your refund is deposited into your account, your status will be updated to indicate the date of distribution.
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Filed 1/29 and still no update. Last year was super fast. What is going on?! Need that little money.
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I filed on 2.15 and I have not received any updates. I did receive a notification that said my federal was accepted, but nothing from GA. Do you guys get something that says it was accepted from GA? Thanks!!
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That’s was my check that was showing. It took 6 business days to receive. Hope this helps someone. See y’all next year
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I see a envelope in the mail from dor for tomorrow I’m assuming its my check. Idk but I thought they came from department of treasury, maybe that’s only the feds that come by them.
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I filed 1/30 accepted 2/4. It’s green and zeroed out on the first screen but when I actually go to the return for this year, it’s green and have my mouth in parentheses.
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Just received a ddd of 2/16.
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@ Monica30 I’ve never received a check before but for some reason my dd changed to have a check issued. It says it was issued 2/9 I will keep you posted and let you know when it comes!
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my state refund was deposited in my account today this was the fastest ive ever received it
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@tmab6134 thank you
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I have 0.00 on my account says check will be processing anyone received a check before
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@Alaina that means it will process by the end of the day and you should get a ddd in the early am tomorrow.
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What is the difference between give 12 weeks to process and is processing now give 10 days?
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Filed 2/3. Accepted 2/6. Amount showed up green on GTC 2/7. Amount zeroed out 2/8. Refund status changed to DDD for 2/13 on 2/9. Received DD for refund 2/13.
Just wanted to give timeline to help others. I didn’t call or do anything. This was the fastest turn around time for GA EVER!!! Good luck everyone
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I spoke to the ga state representative he release it in a check today because I had wait for a letter for. a pin number so I just told him to go ahead and mail it I hope I hurry up and receive it in the mail soon
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Received email that my refund was transmitted 2/10 please allow 10 days. But when I log into my tax account, it shows refund deposit date of 2/14? Also zeroed out but the zeros are still green. So confused
mine are green too but its been sent the zeros are green this year when you first log in they just changed the website a little but its been processed and on the way
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Received email that my refund was transmitted 2/10 please allow 10 days. But when I log into my tax account, it shows refund deposit date of 2/14? Also zeroed out but the zeros are still green. So confused
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Zeroed out. Wmr giving 10 day message now. Probably update to a ddd Monday night but at least I’ll get it next week. Yay!
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mine updated today for a DDD of 2/14 so i guess i should expect it on the 14th or 15th
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@ ShottyB after you choose your choice of language then it’s option 3&3
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I called up there a 3rd time and was told again that I would have to wait up to 12 weeks. I have no idea how you some of you are getting your refunds released, but all three of those skeezers told me that I would have to wait up to 12 weeks.
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I’ve called up there twice today and both times, the affirmative action hood rats aren’t processing my return.
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Well I called and verified everything as usual. He said I should get it in 5-10 days but it didn’t zero out. Maybe it will by morning. Who knows.
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1-877-423-6711 i dialed 3 then 3 and talked to someone in that department about checking my refund they put me on a 5 minute hold and processed my refund yesterday
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@ShotttB your right that number is incorrect
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I called that number it’s a dfcs number I am trying to see what number to call to get everything processed
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1-877-GADOR11 (1-877-423-6711) to speak to
Like most jnfo on this site….bad information
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1-877-GADOR11 (1-877-423-6711)
I’m not calling as that just gives them a chance to flag you! Don’t trust ANYTHING posted on here as most of the jnfo is BAD! -
1-877-GADOR11 (1-877-423-6711)
I’m not calling as that just gives them a chance to flag you! Don’t trust ANYTHING posted on here as most of the jnfo is BAD! -
@TKsnellings are you sure option 3&3 as first option is 1 for English and 3 for Chinese and then next menu was 3 for child services .
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Is there a number I can call to get my state refund processed faster
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after calling yesterday today i checked my account and my balance is zeroed out and it has a 10 day message
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Update:
Received text late around 11pm last night from ga tax center saying refund transmitted etc for 2/9.Checked ga wmr portal and it shows a ddd for 2/13.
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Deposit date for 2/13
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I got a text and checked for shows check was issued 2/9. I will update how long it takes to receive it.
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so i called this morning and gave my info and they put me on hold for 5 minutes and processed my return and said i should expect my refund in 7-10 days so ill check my account tomorrow to see if its zeroed out
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How often does the ga tax center update?
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Mine 0.00 this am saying allow 10 days
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Update:
After calling yesterday, my ga tax acct $0.00 out and now the Check my refund status shows “10 day message” . I will update tomorrow if my ddd shows.
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0.00 out this morning but for some reason the message shows that I’ll be receiving a paper check. I called and they don’t know why and said that I would need to speak to the review team. I left at that and said I’ll wait for the check. I hope it doesn’t take the full 15 business days like the message says. Anyone ever received a check and if so how long did it take?
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Mines zeroed out, didn’t have to call this year, hopefully tomorrow mines deposit.
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877-423-4746 option 3 & 3. I didn’t say anything this year he just came back and said it was processed and released. The last few years I jus call and say “ I was just calling to check the status of my refund I usually have to call and verify myself to have my funds released” they place me on hold and come and say they’ve released my funds and to allow 7-10 business days and the amount 0.00 out and is paid! Hope this helps and good luck
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Was able to get through this morning in my lunch break. Agent asked a few questions and placed me on hold. When he came back he said he processed my refund and should receive it within 7-10 business days
what number do i call and what do i say i remember i called last year but i dont remember what number to call and what i said lol
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I filed 1/28/23 was accepted sometime early morning on 02/02/23 not even going to call this year b/c every year the never release mine when I call.
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Was able to get through this morning in my lunch break. Agent asked a few questions and placed me on hold. When he came back he said he processed my refund and should receive it within 7-10 business days
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Here’s my update for this year:
Filed 1/24/23 with Hrblock
Still dont show accepted on Hrblock,
but have Ga tax account and received confirmation return was received on 2/3/23Called today 2/8/23
Agent said he processed my return and I should receive refund in 5 to 15 days.My amount still showing in green, but Will update tomorrow if I $0.00 out on online ga tax acct
Hoping everyone gets a update soon -
I’ve been calling since Monday to speak to someone to have mine released and haven’t been able to get through. Keeps saying high call volumes after choosing options 3 & 3. I hope this doesn’t take forever.
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Yeah that’s progress at least. Hopefully they won’t sit on the money this year.
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My account zeroed out today so it looks like they have already started.
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No. Georgia won’t start issuing anything until next week, if even then. For the last 5 years, I’ve had to call to get it released after watching it sit, processed for weeks in my Georgia DOR account.
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Has anyone gotten a refund yet from Georgia?
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Another year! Amount showing in green with the short message. Filed 1/24 was accepted early morning 2/1. I guess I’ll be calling Monday morning
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Here we go! Let’s see how long I have to watch my return sit processed and how many calls I have to make to get it released, this year.
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@KathyZ1 Here is the video . https://www.11alive.com/video/money/surplus-tas-refund-begins-in-georgia-this-week/85-a02a06d2-f00d-412b-9331-4bc0ca1d0c83
Nothing in my bank account,it would be nice though!
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My $500 rebate just showed up in my GTC account so I expect the dd text will go out tonight. WooHoo!
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@Bob
How did you sign up for emails? My husband and I are still waiting for our deposit and we got our return on 02.22.22. I was considering calling later today, but I don’t know if a phone call will get me anywhere. -
Yeah, I’m waiting. Nothing so far. They said they were going in order of returns received but that’s definitely not true because I got my refund on 02/22 and my coworker got hers 2 weeks ago and she woke up to her surplus deposit and my GTC account shows nothing.
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Received an email and text late last night that the refund/rebate was sent but it didn’t show in my account yet. I never get dd’s early though. Hopefully tomorrow or Monday. My 2021 refund was a few days behind the email/text as well.
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I just saw a post from 11 Alive news that the surplus money will start going out tomorrow. Wondering if it will show on our ga tax center accounts or not? So far, mine hasn’t changed.
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My guess for the stimulus checks would be suspiciously close the the election. Plus Georgia DOR is slow as molasses. So July to October.
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@Kathy I haven’t heard anything. When it was announced, they were saying 6 weeks. I just keep checking my GTC account looking for changes. So far nothing.
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Has anyone heard when Georgia will be sending the stimulus checks for those of us that have already filed?
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thank y’all for sharing that number and menu options! was able to get through today and found out they found an error on my return. i wonder how long it would have taken them to let me know if i hadn’t called. very appreciative!
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I filed my taxes and they were accepted in January 31. I still don’t have my state and it is in green on the website. I called and they told me I would get a letter about some kind of verification but I haven’t received any thing yet and it’s been 60 days since I filed. Can anyone help?
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I feel like we’ll be waiting quite a while for that surplus deposit. Oh well I won’t turn down $500.
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Filed 2/26 funds hit bank 3/26. No Kemp bucks with deposit either.
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Some good news here!
House Bill 1302 was signed into law by Governor Kemp on March 23, 2022, so some taxpayers may have already filed their 2021 returns. The Department of Revenue will attempt to include the HB 1302 refund along with other refund amounts due. For taxpayers whose 2021 returns have already been processed, the Department of Revenue will issue a separate refund. -
I checked this morning and my balance is zero, not sure if that means my direct deposit is on the way but at least something changed, it’d be nice to get that extra $375 they promised but that’ll probably take months.
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Did anyone receive the extra 250.00 or 500.00 that was signed back in February?
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Accepted 2/3, no update. GTC still shows return amount in green. Frustrated…
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@Bob I have yet to get mines but did get a letter 2/19 said should get it within 30 days…It was telling me I was getting $1 more then i reported, lol. INSANE
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Anyone get a Georgia state tax refund yet? We went from less than a week to 45-60 business days. WTG Georgia!
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Yea it’s bullshit. Blame it on fraudsters and anything run by the government, the crooks probably already got their refunds while the honest folks get screwed.
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I filed mine January 25 was accepted on Feb 1 and yet mine is still in the green I’ve called Ga and verified and still waiting very frustrated since ts been weeks now this. Is 😧
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I filed on 2/11 and I have not received my state refund yet. I logged into the tax center and my refund amount is still in green.
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@Rachel Not the only one, I haven’t received mine yet. I didn’t file until February 26th though. Up until last year, mine was deposited in 3-4 days. I called last year after 60 days and was told they have 90 days and surprisingly it was deposited a few days later. Maybe I’ll call tomorrow just to kick it in gear.
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Am I the only one in ga who hasn’t gotten their refund yet this is insanely rediculous
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I have tried to call 3 times on different days and I can’t get anyone that will help, all I get is the “it hasn’t been 90 days” crap. Has anyone seen any movement on theirs recently?
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It is still bugging me my amount is still in green and I know those aren’t the numbers I gave them because it was a few dollars less then what they have in the balance my ending number was 2 and theirs is 6 I called and did the 3 and 3 they said they had to verify a couple things and I should receive my refund withen 30 days but still in dreaded green and it won’t go away! Why Ga Why
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Hi yall!!
I got a letter 2/19 saying I should be getting $1 more than what I should have been getting, lol has anyone received this before? Says I should get the refund within 30 days on the letter but the WMR says that 90 day blah blah blah message…any had this happen, how long before you saw ya refund..
thanks in advance!!!
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@simone – yes that’s who I talk to. The fraud department has helped me her my refund sooner these last couple of years.
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@target_nonsense I’ve been trying to get in contact with someone over the phone for days now but I can never get through. When you call and press 3 and 3, am I supposed to be talking to someone in the Fraud Detection office, that’s what it says when I press the first 3.
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Thanks @Stillwaiting. I guess I’ll just be patient. I looked at my bank account from last year and I filed pretty late for me, Feb 11, and I received my refund March 25. This year I filed on the first day so hopefully I will get it soon.
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i checked mine this morning and it now says it will be issued on 2/23/22 thanks for all the help everyone
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Funds finally went in my acc. If you need more info just read the thread
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@red don’t do that. That’s for businesses only. I did it one year and it took me am extra 6 weeks to get my refund from Georgia. Call them and tell them wmr said something about calling.
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Hi Everyone. My GA refund usually gets deposited pretty quickly so I have never thought about it. I set up my account after reading this thread and I see my refund amount in green. I noticed there is a link to a form to “request refund.” Will filling it out move things along or should I just be patient?
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@Rachel – It sounds like you’re due a refund. My refund amount was green and in parentheses. When it’s actually approved, the dollar amount should be black.
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So I filed with TurboTax on the 25 and got them to pay my fees with my refund I log into my Georgia account it says balance and amount in green and ( ). There’s. No way I owe ga but what does it mean I’ve not checked my wmr today but last I check no deposit date for a refund so I’m confused as what I need to do
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@simone – There really is no ‘expected state refund amount’ on the sbtpg page, so it looks confusing. if you don’t see your state refund under ‘Amounts received by TPG’ or ‘Amounts paid to you’ I suggest giving them a call when they open. They’ll ask you to verify it’s you with your address, federal amount, state amount, etc. The phone rep should be able to see it. It’s super annoying though.
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@simone – you have to put in your federal dollar amount. Your state will appear on the same page as federal, but they only allow you to check on both federal and state if you enter your federal amount.
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@target_nonsense How do you check your state refund status on the sbtpg website? I only see where I can check my federal refund. Usually I don’t even check my state refund because I get it fairly quickly but this year it’s taking forever.
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My DDD was 2/21. I got it today Wells Fargo.
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@tara you can always try calling and seeing if you can get a nice rep that will push it on through. That’s what most of us have done. Sometimes it work, sometimes it doesn’t. Just keep calling.
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@tara no. Showing the refund amount in green just means they’ve received it and those are the numbers you submitted. It will be through processing when you see the green amount turn to black in parentheses and you have a 0 balance.
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My balance is now showing in green, that means it’s approved and I’ll have a date soon.. correct? I never really follow my Georgia refund. I usually don’t get one or much of one but I did this year so I’m trying to figure out my DDD.
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@Qasimja yes. You should zero out Monday and have a date Tuesday. Your ddd will most likely be Tuesday or Wednesday.
thanks you were right its zeroed out to black now when i just checked so i guess i should be getting it soon
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@Qasimja yes. You should zero out Monday and have a date Tuesday. Your ddd will most likely be Tuesday or Wednesday.
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when i log into the georgia tax center the amount is green but the message changed is this a good sign?
“Your refund is processing. Once processing is complete, your refund will be automatically deposited into your account. Please allow an additional 10 business days to complete processing. Once your refund is deposited into your account, your status will be updated to indicate the date of distribution.”
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TK and Target I’m so glad yall were finally able to track down your money!!!! I woke up to a date of 2/22. Now to see when and where it shows up.
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Sooo long story short my state refund is now showing on sbbt site after it was suppose to be dd on 2/10 they took there fees and it shows it was disbursed today so hopefully it’s in my account in the morning. I will post once it’s deposited. I was so pissed I reported civista bank to the bbb
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@simone – not the person you asked but the number is 877-423-6711. I think they’re closed right now though.
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@Nika, what number do you call to press 3 and 3?
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@ Stillwaiting – not sure. I chose to get fees taken out of my refund, and I’m pretty sure freeTaxUSA said it would be taken out of whichever (fed or state) arrived first. From what I’m seeing on sbtpg, they took it out of my state. It took exactly 7 days to show up, and I’m pretty sure that was only with me calling and speaking to that agent.
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Just checked my state return again and it has the CK card routing and account number. Good grief I hope this doesn’t turn into a nightmare. State is just shy of $1,000. I don’t take kindly to people playing with my money.
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@target is that something new? I’ve always filed with TT and used sbtpg and my state always circumvents sbtpg and goes straight to my account. I did pay fees up front this year but got the TT advance. They actually took an extra 2 days to deposit my federal which has never happened.
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I meant 1-800-779-7228, not 770.
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Just checked my sbtpg account and it now says funded. Looks like they just verified it and took their fees out. Dear lord, this whole experience was infuriating!!!! Anyway, if you wanna call the number is 770-779-7228. Press 3 for the merchant services, not the regular individual taxpayer. Put in a random 6 digit merchant code, wait forever for someone to answer. You might get hung up on. Call back until you get someone.
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….Also, the lady I spoke with said that there was nothing I needed to do and once verified they’d deposit it to my bank account. She said that it does happen sometimes and has happened with the last few batches they received. But she could pull it up under my name and info but not to worry, lmao. Um…okay.
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Georgia DD 02/11. Haven’t seen my funds. I filed through freeTaxUSA and they told me that I could check the sbtpg website. Their website shows they haven’t received it. Call GDOR and they say it was sent on 02/11. Finally get through to someone at sbtpg (aka cvista) and they tell me that they got it on the 02/11, but it came in as ‘unknown’. They’re going to have to verify some things on their end and that I should keep checking their site.
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@qasmija call them and press 3 then 3 again to talk to someone!! Thats what we all did here!
So i just got off the phone with them i dialed 3 then 3 he asked me for some info and put me on hold for a good 5 minutes then said he released the hold and i should receive it within the next 30 days does it usually take that long or should i see an update in the georgia tax center in the next few days?
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But it was under my name but I wouldn’t see it on their website. She said that they just have to verify some things and they’ll send it to my bank once they do. There was nothing they needed from me and I’d just have to wait. She said that it happens sometimes. OMG, this is so frustrating!
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…But it was under my name but I wouldn’t see it on their website. She said that they just have to verify some things and they’ll send it to my bank once they do. There was nothing they needed from me and I’d just have to wait. She said that it happens sometimes. OMG, this is so frustrating!
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@ dixie clement what forum was this because the same thing has happened to? Dor says that they have my funds my ddd was 2/10
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@Nika thanks. I’ve zeroed out but that’s what the Mesa age updated to. Weird. Usually when I zero out I get a deposit 3 days later. Fingers crossed.
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I just left a huge discussion on another forum where they are saying civista bank is stealing multiple peoples funds. They are saying that even though civista is giving their agreed fees to the original online tax processor, they are not forwarding the rest of payment to the peoples accounts as they are keeping it for themselves.
Thank God I decided to just pay the fee out of my own pocket. Crazy times.
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@stillwaiting I had that message too 3 days ago. But it changed to a DDD just give it some time to go through
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Finally zeroed out but no date. Wmr says within 10 days a date will be provided after your refund is deposited. I’ve never had that message but I’ll take it. Maybe I’ll see it a bit early on the KC card.
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@qasmija call them and press 3 then 3 again to talk to someone!! Thats what we all did here!
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So I zeroed out an hour ago with a DDD of 2/21. I hope that it does come through. Praying!!
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Hey my Ga state return was accepted on the 31st and still says ‘up to 90 days’ is there some trick like calling them to get them to process my refund faster?
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Ugh! I called. Lady said “He took care of everything when you called on Tuesday”. I told her I understood but it still hadn’t zeroed out. She said “you just have to give it 30 days to process on out”. Not buying it. I’ll call back every day until I see those black 000’s. Georgia is so behind.
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@target nonsense nope. They are suppose to file an investigation today at dor.. im not sure what happened… the only thing that I’ve been told is that my account and routing nilumbers were changed and it went to civista bank. Taxslayer has told nothing but lies.. soo I guess it’s up to do to find it
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@TK_mommyof4 – an luck yet? I can’t believe it’s taking them so long.
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Yeah mine is still in green after being told it would process on out. I’ll see what it looks like tomorrow and call back. Georgia is ridiculous. We shouldn’t have to call.
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Well I pushed 3 then 3 and told them that I call in every year to verify my identity. She then went and checked and then said I completed it for tou so it’ll take about 5-10 business days. I am praying that it comes soon
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I had a ddd for 2/10 and still havent received my funds.. dor can’t do anything until tomorrow.. they are saying my bank account and routing numbers were changed to a civista bank. Civista bank is now with sbbt and they say they don’t have it
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KB84 if it’s not back to black Zeros in the morning, I’d call back and do the 3 and 3 thing for the fraud department and tell them wmr said for you to call. I would think 3 days would be plenty of time or they didn’t push it on through.
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I had the Error-Timely displaying, I called in and spoke to someone, I went from Error-Timely and black $0.00 to a green amount in parenthesis the next day. I am on day 3 of the Green ($###.##). What has been the average time frame this year
before getting the direct deposit after you go green? -
Glad I came back and read. Stuck in “Error-Timely” for two weeks. Called and spent an hour between two reps. Super nice men though and now I’m in green and my refund amount actually went up $65. The last gentleman told me I should see it process on out tomorrow. Hopefully see my money on Friday at least. Thankful for this page to keep us all updated.
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Woke up this morning to a DDD of 2/16! Hopefully it goes smoother than my federal!
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Where do I go to find the balance on my tax account? I can’t find it this year.
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Tara
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I called Friday and spoke to someone that gave me the same information, wait 90 days and my refund is still being processed, woke up 2/12 to all black zeros and the additional 10 days message! Checked this morning and still have the 10 days message, hoping to get a DDD tonight/tomorrow morning!
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I called yesterday, was given the 90 days processing stuff. But he said it may come sooner. Woke up to black zeros no update with a deposit date though
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Got mine deposited this morning.
Filed 2/9
Received 2/12 -
Update: Woke up this morning to a 2/15 ddd.
Filed 1/25
Accepted 2/5
Called ga tax revenue #, pressed 3 and 3 and spoke to someone on 2/10
Green amt changed to black zeros on 2/11 and wmr message changed to processing 10 day message
Again on today 2/12 , woke to ddd of 2/15.Hope this helps!!
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I used taxslayer. I spoke to a supervisor that said they use that bank now and there was and update this year that they will take the fees from whichever return you receive first whether it be state or feds… I have georgia department of revenue doing an investigation Thursday if nothing happens.. I think I might be ok.. it seems as if it’s a left hand not knowing what the right hand is doing type of issue. I will keep yall posted in case it happens to some one else
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Upon further investigation, FreeTaxUSA also does this when paying with the refund. Same bank, too.
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“Civista Banking is one of 2 banks used for the refund processing service if you chose to pay the Turbo Tax fees out of your Federal refund. A temporary account is opened in one of those 2 banks in your name to receive your deposit before it later goes on to your bank.” Not sure if this applies to state, though
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@Tk_mommyof4 – So I think that if you used TurboTax and chose to get your TurboTax fees taken out of your refund, the funds will first go through CVista bank before being passed on to your actual bank account. That’s what I could find on Google, anyway.
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My state was supposed to be dd on 2/10.. they never went in my account and they are saying it went to cvista bank… wtf and now don’t nobody know anything
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Called again. He checked and said that it’s processing and the usual 90 days. I’m struggling here I pray they hurry
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So, I called because I have the error- timely message. I was put on hold for about 30 minutes, and the last person I spoke to said that she resubmitted mine, because the glitch and they weren’t put in right, and to wait the 90 days from now. Should I call back in a little bit and speak to someone else, or just wait?
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Called again this morning and spoke to a lady, she gave me the same message as the other 2 times that I called. Refund is still being processed. GA needs to speed their process up. We shouldn’t have to wait so long.
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I was trying to wait to see what would happen if I didn’t call this year…
Well I called yesterday and spoke to very nice man, and he didn’t say he released it, but today my green amount is now black zeros again, and message changed to processing 10 day message.🤞that I will update to ddd soon.Filed 1/25
Accepted 2/5 -
State ta lx deposit last night that was quick, see y’all next year, now for the good ole Path next week
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@TK will do, hopefully in the morning since I have a prepaid card, usually get those immediately once the bank gets it
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@Ms c I always get mine on the ddd. Not sure why I didn’t today.. keep updated if you get yours today or tomorrow please
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Your refund is scheduled to be issued or was issued on [2/11/2022]. Please allow a minimum of 10 business days to receive it in your bank account. If it has been longer than 10 business days, contact the Taxpayer Services Divison at 1-877-423-6711 to speak to a customer service representative during normal business hours.
Think they releases it that day then it’s gonna take a few days to deposit but I have a prepaid so it should come that same day
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I had looked at my transcript and had the Error-Timely — called today hit the 3 then 3 – they said a lot that filed before February 1 got Error-Timely because of a computer glitch. So if you log in on a computer (it doesn’t show on phone) and click Income Tax and it shows Error-Timely call in they will fix it and get your refund to you. It took about 1.5 hours of calling here and there randomly to get through. Hope this helps.
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I didnt get my deposit today idk if it will hit later or not. It says my ddd is 2/10. Has this ever happened to anyone before? Same account number for years and made sure its correct. Should I go in panic mode lol?
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I have a sister that is an operator. She says the wait is a lot longer than usual because of the massive influx of people that ran away from their previous states to Georgia once covid hit. She said their clogging up the systems and wish they would go back to where they came from.
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@Tk_mommyof4 Thanks! I’ll keep an eye out :)
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@Dixie All I said was I was calling to check to make sure I didn’t have to verify my identity this year and to make sure nothing was wrong. She put me on hold and came back and said it was released.
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@tmab6134 I’m trying to figure out what to tell them to get them to release my funds, I called 2 different times this morning and both of them said the 90 days.
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@Target_nonsense you will get a ddd late tonight early morning
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Called the number pressed option 3 then 3 and they both gave me the same information about the 90 days. Says it’s in the verification process. I’m just trying to get my refund lol
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Called the number yesterday and chose options 3 and 3. Said that I was calling to see if I would need to submit any documents this year for my refund. She put me on hold for like 2 minutes. When she came back she said that wouldn’t be necessary this year and to expect my refund in 7-14 business days. The where’s my refund message changed to ‘refund being processed/10 days’ early a.m. Account zeroed out this morning. Still no DD date.
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Just update to a ddd of 2/10..
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Mine isn’t even showing up in green at all but when I click on WMR through the gtc account, it says it’s been received. I can’t remember it taking this long to show up. Jeez Georgia, now is not the time to play.
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Filed with TT on 1/30 accepted on 2/1…no movement return processing. No date no amount. I’m surprised state is usually quick.
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Just got my funds release, had to call cause my filed said Timely Error, I can tell they at home working cause her smoke alarm was beeping, lol, So yep we still have to call them to get it release.
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I called and she said the usual everything looks great with my return and give it 90 days 🙄 I pray it zeros out after that call
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@tmab6134 that’s awesome! Hopefully it doesn’t actually take that long!
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My amount went to black zeros and this is th message I have now. Your refund is processing. Once processing is complete, your refund will be automatically deposited into your account. Please allow an additional 10 business days to complete processing. Once your refund is deposited into your account, your status will be updated to indicate the date of distribution.
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@Dixie I told them that I have to call every year and check to make sure no pin was being sent out and that everything was ok because I had to verify my identity 3 years ago.. she put me old and came back and said she checked out my return and everything looked fine and she said she went ahead and released them to allow 7-10 days.. im thinking I should zero out tomorrow and a dd by the end of the week
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@tmab6134 when you called, did you ask you are checking to make sure everything is okay with your refund?
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Finally got thru.. chose option 3 and 3.. nice lady put me on old for about 10 mins and came back and said she released it and to allow 7-10 business days to receive. I’ll keep you all updated
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Welp. I just tried to call and it has a message that comes on that says we’re experiencing high call volumes and hangs up.. doesn’t give options for different departments or anything. Looks like they got it set not to call this year. I’m gonna try later this afternoon and if that doesn’t work as soon as they open in the morning
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@tmab6134 I haven’t called yet, but I’m interested to hear what they say.
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File 1/28 accepted 2/01 checked for the first time it’s in green. I’ll check back next week b/c Georgia takes the longest.
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Has anyone called yet? I think I’m might call today and see what they say
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I filed 1/31 and was accepted 2/1 showed in green same day with short processing message the same day I’ll update when the green changes to black 0.00
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Finally,
Ga just accepted my return.
Filed 1/25 hrb
Accepted 2/5 -
@Dixie I don’t know, last year I waited three weeks to call. Years past it’s taken about a week or so, and I’m hoping this is a better year? I know a lot of people haven’t filed by the first so we should be early in the line.
Filed 1/23, accepted 2/1 also -
Filed 1/24 accepted 2/1. Account shows numbers in green, how long should I wait before I call?
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filed ga return with hrblock on 1/25, still has not been accepted by ga dor. Status shows as pending on herblock. Anyone else file and still waiting for acceptance? Never had to wait this long to be accepted by georgia
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Timely-error and WMR says it’s been received and is processing. The day those numbers go from green to black, I’ll start calling. Not gonna let them just hang on to it but we shouldn’t have to call.
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Same Nika, in years prior to last year I would get my GA refunds In about a week. Last year I had to call like many others
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I filed 1-29 got accepted 2-1 and its green now. Hoping not to call in this year
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Mines says Error Timely on mines and the amount is black with 0.00
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Return accepted, amount in green. Let’s see if it’s like last year (call to release) or prior years when it’s been about a week
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It’s almost time, anyone filed early in anticipation of the Feb 1 date?
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Omg ms. Smooten did it! My Refund will hit tomorrow!!! Filed 2/22 Accepted 2/24!! Now waiting on fed!! Good luck everyone
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Are they going to correct the UI information and issue us the difference per ARPA?
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Update
I called the number and my taxes were fixed. Now under the 2020 GTOR link it has Numbers under summary that weren’t there before. Thank you for that advice .
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Ours had been sitting with green numbers since they opened, finally called on Wednesday, and on Saturday we went to black zeroes. Still no update on a date, still no deposit.
We normally get GA first so the fact it’s taking this long is really starting to frustrate me. -
So I called that number you guys posted and got a wonderful lady named Mrs. smooten. The systems wasnt working properly but she said once they come back up they would process it through and i should be receiving that in 30 days or less.
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I checked my GTC account and 2010 has a number in green. Everything else is all blank zeros. When I click on 2020 it is zero’d out but it says Error-Timely. Do I call the 877-423-6711 and do option 3>1 or option 3>3?
Thanks for your assistance. I was accepted 2.13 and called two weeks ago and was told nothing was wrong and that I had to wait 90 days.
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I made a GA state tax account yesterday and it showed black zeros, but I still have no ddd???
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You all are life savers. I have been scouring the internet when I came across this thread. I called yesterday and they pushed it through after it being in “processing” for almost 21 days. Zeroed out today. Hoping for a DDD tomorrow. Again thank you all.
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@goat666 i called and spoke to someone and she said my return is processing and I should have it in 7-14 business days. I will check tomorrow morning if my amount goes to $0. If it does then I know it’s on the way. Thank you for your advice.
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Amarie86
I called (877) 423 6711
Then option 3 to verify your information that gets it released. They will tell you 7 to 30 days but probably sooner. Give it a try. Good luck. -
Well I finally saw good news when I decided to check my Ga State return a few minutes ago had checked it this morning but there were no updates. My state has processed and it scheduled to be sent on 3/9/2021. Filed 2/11 accepted 2/12. Now if I could get my fed to act right I will be the happiest girl in the world!
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I finally got good news for my state taxes they have been processed I checked the site a few minutes ago just because and low and behold it updated and said my funds are scheduling to be sent to my account on 3/9/2021 …. YAYYY!!!
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Hello all,
I wrote earlier in this string and offering both GA and Federal timeline.
Filed HRB 2/7.
Fed submitted and accepted 2/12
GA accepts 2/28
Fed processed 3/1 with DD received 3/3
called GA number as many have posted on 3/1. I must have got that same very nice lady as she pushed through. Thanks to all who gave this advice.
3/2 GA shows processed
3/4 GA shows DD for 3/5. -
Ddd 3/5 see yall next year
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Called again. They told me the 90 crap again. I filed on Feb 2. Accepted Feb 15. I don’t understand how some people got their refund that filed after me. The lady told me that I shouldn’t go by other people getting their refund. Its all bs and I give up. If I don’t get it within 90 days ill be raising hell.
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I just got a dd for 3/5 showing on the ga wmr page. Finally!
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It almost seems like they won’t release them until we call now. For the Past 3 years I’ve had to call to get them released, and last year I waited beyond the 90 business days, just to see if they would come without a call. I got them in June.
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Zeroed out
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Funds were in my acc this morning. Happy taxman see yall next year
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@goat It’s not going to have your bank info on there; they use the info you send in through whichever tax preparation service you used.
I’d call tomorrow though if I were you. My green has zeroed out after calling them today. I expect to see a DD very soon.
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I went online to the Georgia State website and I’ll clicking around and the section that was for payment or return payment it does not show my direct deposit information. I’m apprehensive to put it in, I might wait just to give him a call tomorrow cuz it’s still showing the amount in green and that they received it and it may take up the 90 days. feels like the state of Georgia and the IRS are trying to screw me this year
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Just logged in to GA WMR with a DDD on 3/4. I expect to see it tomorrow am. Will update again tomorrow.
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I just called because mine has been sitting on green for an obnoxious amount of time, and I told the very, VERY nice lady that I had gone into the site last night and clicked on some things and was afraid I had messed my return up. Was that the truth? Only kinda. But after putting me on a brief hold she said she released my refund and to allow 30 days to receive it. I never asked once about my refund, it was all her. I’ll keep you guys posted.
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Called and was told it’s still processing and to allow 90 days
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As usual, all i can get someone to say is the 90 day b.s.
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Im about to call because i filed on 02/01 and was accepted on 02/15 and my amount is still in green. I will update after i call.
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So, by just calling (877) 423-6711,pushing option #3, verifying your information gets the ball rolling…and the CSR on the line advising “Your refund has been released and should be received within 30 days”
Ok..from green to black zeros….Let’s get it!
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Went to all black zeros this morning, and long message on GA WMR. Based on the timelines of others I’m thinking a Friday DD. Will be nice since federal taxes weren’t good to me this year
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I have a ddd for 3/3. I filed on the 2/10 accepted on 2/14. I called on 2/26 and hit options 3 and then 1 and the lady I spoke on that day said she released it
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Woke up this morning to GA wmr now showing 3/3 direct deposit date.
Filed 2/12 ,accepted 2/18, called ga revenue # on 2/26, went from green amt to zeros on 2/27.
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My amount is still in green what should I do???
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@Mug640 you’re talking about Georgia state taxes right? Calling is the only way I’ve been able to get them to release mine for the last few years.
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Got mines today thank God all credits filed hope everyone get there and just an FYI wen u call they put u behind because of sum bs theu said the computer does wen they pull ur account up.
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@Diana – when was your Georgia accepted?
Feb 18
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@ kathyarzola just said that it was taking longer than years past and asked if everything was okay. She checked, said it was be that she released the funds and finished out my return. Said should be 5-7 business days until it deposits but I am sure it will be faster.
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@Bobbo
I still have not updated to a date yet, but it was the weekend so….., I’m hoping I will update with a date tomorrow 🤞, will post update if I do -
what do you say when you call to get them to release it. All I ever get is a very rude person who gives me the 90 day crap.
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@gafiler2020 did you get a DDD?
I just called and got mine released as well.
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No update still green
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@Heather what does what mean? We need to know what it is exactly that you need help with.
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Can someone help me with this. What does it mean
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I just spoke with a GA refund inquiry agent. My refund was mailed instead of my requested direct deposit. She said they were having technical issues, they were aware of it, and that they were getting nonstop calls about it. She apologized. My refund was mailed out on 2/26. Been using the same account for over 20 years. Ughhhhhhhhh!
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@Diana – when was your Georgia accepted?
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My deposit is pending in my bank account! If only my fed would move as efficiently.😞
See you guys next year!
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I’m back another year!! How long is it taking yall to get refunds this year.?
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called and spoke with someone yesterday, and they said they released my refund. Today checked ga ta center acct and now my green amount has zeroed out and wmr message updated to long message, just waiting on direct deposit date now .
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@gimme you’re right!!!! I checked at 6:30 this morning and had just changed to the elongated message but still green. Just checked again and black Zeros!!!! Thank you Georgia!
I have a serious bill due Friday and my federal still hasn’t updated so this is a huge relief!!!
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Guess I was wrong. Updated to long message. Amount is now black zeroes. Waiting on ddd
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All that changed on mine was Now wmr shows the elongated 90 day message.. Still in green. I swear I’ll call every day until they release it. I’m not in the mood for Georgia’s crap this year.
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Checked this morning and it says check mailed yesterday but I signed up for direct deposit why would they switch it?
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I just received a notification saying that my refund was issued by mail on 2/26. Why did they issue a check when I have always gotten direct deposit of my Ga refund?
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@southsideatl it’s not gonna update over the weekend. The next update is Sunday night going in to monday
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Georgia is on my nerves. It’s showing in the system that they received it 2/5/21 but they officially accepted it 2/16/21. I’ve been greens for forever. I don’t know why they play so much.
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I also called today and the very nice lady I spoke with , took my info, but me on hold and said she released my funds so hopefully I will have it by soon. Normally after I call my ga tax center acct goes from amt in green back to black zeros and get dd soon after 🤞
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Just called and the lady I spoke to said she released my funds so hopefully I will have it by next week. I will keep you guys up to date
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Just called, pressed 3 and 1 and got Mrs Price. She said she didn’t see anything wrong and nothing to be sent in and I just had to give it the 90 days to process out.
I started to pop back but thought better of it because I remember the same thing happening in 2019 and that night it zeroed out so just in case, but if it doesn’t….
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Still green
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mine just zeroed out this morning. filed on 2/10, accepted on 2/18. does this mean itll be sent tomorrow?
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@Diana Thanks. I’m gonna call on my break and see what they say. Yesterday I spoke to a regular representative that feed me the generic 90 processing bull
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I was accepted on the 18th. The options I chose were 3 then 1. It will say it’s the fraud department but that doesn’t matter.
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@diana when did you file and when was it accepted?
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@Diana what options did you choose when you called?
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DDD 3/1!!
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I just got an email that my refund was being mailed? Any idea why my GA refund would be mailed. This is my 6th year filing with them and its always been direct deposited.
I’m so confused 😕
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@Bob it’s not tied to federal. Georgia isn’t what’s referred to as a “piggyback” state.
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Still on green
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My Georgia refund is usually very fast, a week or less. This year doesn’t seem to be the case. I’m guessing because it’s tied to the federal return and they’re dragging ass.
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I’ve been green since Feb 17. They suck
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Glad to see some people with movement! Still green this morning but hoping for the best.
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I changed to black 0s this morning. Status still says it’s being processed.
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@Diana then your wmr will update tonight or Monday. That’s what you want is for green to turn to black Zeros.
I’m calling today. They’re not going to hold my money this year like they have the last 3 years. Been filing with Georgia for 34 years and nothing has changed except how lazy they’re getting.
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My amount in green is now gone as of this morning and there is now a black zero but the wmr is not giving me a ddd yet.😞
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I been in green a whole week now. I call today, the nice lady said,” Everything looks good. So hopefully I’ll get a up date midnight.
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Still getting generic 90 day message
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My message told me to call the 877 number like it does every year and I was blessed to get a very friendly and courteous rep. She verified my info, put me on hold, then said that she released my refund and said give it at least 30 days I believe. It usually doesn’t take that long. I will let you guys know what happens. I pressed 3 (like the message said) then I pressed 1.
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I’m still on green as of right now. My husband’s zeroed out late in the afternoon yesterday. Hoping the same for us all today
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@nomorepathact
Thanks! That’s what I was looking for, when accounts would update. Didn’t know if it was nightly or throughout the day
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@Bobbo Georgia’s WMR updates between midnight and 3am but if you have a DOR account and can see your amount in green, it can actually turn to black zeros anytime during the day. That’s more telling and accurate than their WMR.
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What time of day does GA usually update?
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Good Morning:
Maybe today will be the day… I speak zeroed out accounts & swift releases to all!❤️
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Trying to login from my new phone. Keeps sending code but I never get it. I have the same phone number. How do I fix this.
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My account has been on green since Thursday hopefully I get those black zeros tomorrow
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Did anyone see error by their return?
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My return has been accepted but the amount never showed. Last year they moved very quickly. Don’t know why they’re dragging this year.
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I’m still sitting on green. Hoping for tomorrow
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My husband’s amount turned to black zeros. No ddd because it was offset for child support
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Still sitting in green
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@patiently I had that problem last year. I called today to verify the information as I have the same message and rep told me that they will mail a verification letter to verify the info to release the refund, who knows how long that would be.
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Has anyone received their GA refund yet or are we all just sitting on “green”?
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@patiently call them. The year I had that, I called and it was a quick verification over the phone and the released it the next day.
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Hi is it normal for it to say the following:
Your return has been received, and it is currently being processed. Please contact the Taxpayer Services Division at 1-877-GADOR11 (1-877-423-6711) to speak to a customer service representative during our normal business hours M-F 8:00am – 6:30pm.
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Acc still shows in green. I hope ga does something this week
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You know I was sitting here thinking and just realized, when my amount turned green last year, I sat on green for 47 days before I called and lied to them to get it released. I just looked up the complaint I posted on their Facebook page to verify it. I told them WMR said to call the fraud department and they released it that day.
Georgia best not play those games this year. I better see some black Zeros next week. This is not the year for them to hold everyone’s money.
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I filed with Hrblock on 2/12 and finally was accepted today. Got email from hrb at 5:05pm est. I checked my ga tax center acct , still doesn’t show my info, but saw on here that others were like that also, then it finally showed. Just happy to see movement with Georgia finally.
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I spoke with a DOR representative and was told they are running a strong week behind with accepting filings. I wanted assurance this was not a HRB issue and was told no. For those of us in limbo hang in there. She also mentioned they are handling on a first in (submitted) basis. Makes sense. Congrats to those who have more progress. :)
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@mouse yep, that’s when you know for sure. For the last 3 years though, mine would sit in the black for weeks on end. I’d call and call and get nowhere. When I would call and say the WMR message said for me to call the fraud department, they would verify my info and within hours my numbers had changed from black to green and in a day or two, they would zero out and I’d have my refund.
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Hey if you have a georgia tax center account your refund amount shows up in green …
A trick to know your refund is on the way 24 hours b4 it deposits into your account, the amount will zero out.
So one day your refund amount is there next its gone and then boom return!!
Ive also never had luck with ga where’s my refund … It never works -
Well that was fast. Woke up by an alert from Georgia DOR that my return had been received. Logged in and refund amount in green. Just waiting on it to be issued now.
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Filed 2/1 accepted 2/18 amount showing as green credit balance this morning
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Filed on 2/13. GA accepted my return 2/19. The amount is not showing in green in my portal.
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Filed on 1/21. Georgia accepted 2/16 about 8pm. Still not even showing up in my DOR account yet. Hopefully it’ll show tomorrow and I won’t have to call 272 times to get them to release it this year.
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TT just sent an email about 15 minutes ago saying I was accepted, but GDOR website doesn’t have my refund showing in green yet.
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I went through HR Block with Federal accepted on 2/12. Nothing to date with GA. Called HRB and told that all of their customers are showing in filing status with acceptance pending. Nothing posted on DOR to indicate there is a problem. This sucks.
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@Diana
Yes, turbo tax and paid up front
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File: Feb.12
Accept: Feb.17 -
My state still hasn’t been accepted and I filed on 2/13
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Did you use turbo tax?
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Filed Ga on 2/12, still not accepted. no movement, not sure what ga revenue doing. Hopefully we get some updates soon.
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My georgia state still hasn’t been accepted. Every year it’s something with them
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can someone give me some wisdom: if i put the wrong lived in county on my STATE tax return, not my federal, do i have to amend my federal return as well? and how in the world do i amend my STATE tax form? or will they correct this mistake for me?
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My federal is processing but state still hasn’t been received
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Still not accepted in GA either. Filed yesterday
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Has anyone been accepted yet? Georgia said they were….
I was wondering the same thing I haven’t been accepted yet either
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Has anyone been accepted yet? Georgia said they were going to start on the 12th.
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Hey y’all!
I filed this year and for the first time I actually owe? It came up to $190 owed which isn’t terrible but I was surprised. Is it because we had to file a 1099-G because my wife received unemployment for a few months in 2020?
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Well we been waiting so long. Well the status changed today after calling them again!! Now we finally blacked out zeros!! I hope it comes soon
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I got this today fingers crossed they release it anyone else got this
Refund Status
Your return has been received, and it is currently being processed. Please contact the Department at 1-877-GADOR11 (1-877-423-6711), option 3 to speak to a customer service representative during our normal business hours M-F 8:00am – 6:30pm. -
Yall arent the only one waiting. We are still waiting. We call and they can only tell us to wait the full 90 days to process out.
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@GsMom, you’re not the only one. I filed back in February and am still waiting. I’ve called and was told nothing was wrong. I just don’t understand as my sister filed the same day and received her state refund a week later.
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Well am I the only one still waiting 🥴🤦🏾♀️😭🤣
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Well we called the number again and pressed 3&3 and the lady said it’s still processing and nothing is wrong with the return. She said itll be released within 30-60 days….Whew goodness these people but I guess it’s a wait
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Glad to see more people calling and getting theirs released. It just pisses me off that we even had to call. They play this game every year for some reason. I honestly think they hope we’ll forget about our state refunds.
I had to do this same thing three years ago then the last two years I had it back within days. Back to calling this year. I think we need to start a campaign and demand answers as to why we even have to call.
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Just an update. My return was approved on 2/27/20. I called on Monday and was advised it was still processing; to allow 90 days. I just checked and my balance changed from zero to my return amount in green. Hopefully i get a DDD soon.
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@Stacee Again, after reading your response to my comment. I check the State Where’s Your Refund and updated to:
Your refund is scheduled to be transmitted, or was transmitted, to your designated bank account on 4/3/2020.
THANK YOU SOOOOOO MUCH for the great information!!!!! You are appreciated!
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@Adreda
Im so happy for you! I got my DDD this morning for tomorrow. I still don’t have my federal but at least my state is on its way. I am just floored by the fact that we had to call to get movement. Again, congrats and stay safe!!
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Thank you soooooo much Stacee!!!! Great information! After reading through the comments on yesterday I called the number and used options 3/3 like you said. I filed on 1/20 and finally zero out this morning.
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So I called and it seems they are wanting documentation for my itemized deductions. Mine has been green since 2/4, I have not received any letters or documentation asking for this. So I guess I will have to wait and see. This sucks. Lol.
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I am on hold with that number right now .. trying to see what they say. Ill post if anything.
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Nika-
Call back that number and choose 3&3. If you don’t know what Im talking about, scroll back through these comments. I did it yesterday and guess what? I zeroed out this morning. (Been waiting since 1/30) Tell them that the website says 21 days!! If it’s more than 21 days, then there’s a problem. So, either tell me the problem, so I can fix it, or let me have my money.
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My BF called just now and they said Its being processed. It could take up to 90 business days and we recieved it March 9th so it’s just a wait…..Welp we tried!
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When I called, I told them I’d received an email from the tax advocate that I had contacted and they told me to use options 3 and 3. The lady said oh okay and went straight to it and released it.
I really did get that from the TA. We’d been going bath and forth with emails for a week so I finally did it.
Hope this helps.
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So what department are we supposed to contact? My BF is still in the green and its been since March 9th
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Well I called, I talked to someone who kept saying, I can’t do anything from the fraud department but then she said “it looks like it’s released, it’s just got to come to you” so, maybe? Fingers crossed!
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@needmymoniesnow- thank you! So that’s like the fraud dept, and reporting option? Is basically just to get to a human right?
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@Stacee call 877-423-6711 for option 3 and 3.
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Hey, for those of you saying to choose 3&3 on the menu, can you tell me what number you are calling? I have the tax resolution number, I just want to make sure I’m calling the most accurate number. Im desperate at this point and sick of waiting!
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@ReRe84, that’s about how long it took them to tell me! I was mad as hell. But thank God I got a lady (after calling constantly) to tell me I need to upload my W2. I was like WTF??? I’ve been calling for weeks and they’ve been telling me it’s still processing and nothing is wrong only to find out, something was wrong…ughhhhh
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I was told I need to upload a copy of my W2, but it took yall since Feb 4th to tell me all of that and I could have been had my money…smh
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I would like to thank you all for the continuous updates because I believe it has helped a lot of people. I called again on 27 Mar; pressed 3, 3 and told the woman that I was told I needed to upload my W2 after I receive a letter. She looked in the system, gave me a submission ID and told me to upload the W2. I uploaded the W2 that morning and checked later that night – the system was updated and reflected a zero balance and the long message. I’m hoping I get a DDD soon.
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Well the text I got from GaDor said 3/26 but my DOR account says 3/30 so I assume it was sent but won’t show up until Monday. At least I know it’s on the way.
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Will be trying the 3 & 3 thing Monday. Been waiting too long now
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So calling and pressing 3 & 3 actually worked I zeros out this morning
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@sunsgibe what the heck? Why wait until now to let you know this? I’m calling complete bull. They should’ve sent you a letter long ago if they were gong to pull an audit.
If you don’t get a letter by Wednesday, I’d call the TA’s office and start the process.
I feel so badly for you. *hugs*
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Well, they actually looked at my account using the 3,3 system. They told me they would be sending me a letter auditing me. Then I have to send info to prove some of the lines. WTH??
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Thank-you Jenny… I will try that in about an hour.
I will let you all know how it goes…
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@sunshine when you call the DOR press 3 then 3 again. But this tome tell them that their website indicates that all refunds are processed within 21 business days. Only if your taxes have questionable or wrong information can take the 90 days. I said that to the woman I spoke with and then asked so I’d like to know what is wrong with my return seeing that I’m way past the 21 days. The woman released mine…try that and see if that gets you anywhere and good luck.
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@needsmymoniesnow yes I did get my DDD for March 27th. After it zeroed out I got the long message on the where my refund. Then this morning it had my DDD. So I would expect tomorrow you should see your DDD 😊
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@Jenny did you get a ddd today?
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yes- I emailed…
They answered, I emailed back. They answered again about the 90 days, and I emailed back- for the third time. That was this morning, and it usually takes two days for a reply. So upset…
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After my sixth time calling and being told it was processing, nothing is wrong, allow 90 days, I finally called again. This time I was told, they need to verify my W-2. She generated a letter while I was on hold and said I should receive it in 7-10 days. She told me to upload the W-2 (and reference the code on the letter) and call them back 24 hours later. We’ll see how this works out.
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,
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So I I had no help sending the email. They replied with the basic wait 90 days. Now today I pressed 3 and 3 and spoke to someone who said my return has been released. So I will see
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@sunshine did you try emailing the georgia TA’s office?
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I actually did press 3 and then 3. They didn’t care. I will try again… can only pray,,,
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@sunshine keep calling! I know I’ve called 20 times but yesterday was the first time I chose 3 and 3. Don’t give up. It’s your money and they’re holding it needlessly.
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Congratulations to you both!
Still Green here. Calling did nothing for me yesterday : (
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Finally!!! Thank you Jesus and little lady at the DOR!!! Zeroed out!
Hopefully I’ll see that money tomorrow or Monday.
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Imma try that extension in the morning cause this is ridiculous
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@Jenny thanks. I sure hope so. If I don’t zero out I’ll call back tomorrow. Now that I know I have the department that can do something, I’ll call until I see progress. 😂
Praying I don’t have to though. 🙌
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@needsmymoniesnow that is exactly what I did. I called DOR selected 3 and then 3 again yesterday. The lady said she released mine. Woke up to my green numbers zeroed out in black. I hope you see some zeros tomorrow morning. @GAboy call the DOR back select 3 and 3 again. You will be on hold for a while but this may work for you. I waited about 15-20 minutes.
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Well I finally got through using 3 and 3. She asked the regular questions plus agi and Put me on hold. Came back and said she verified the account and allow up to 90 Days. I guess I’ll know in the morning if it helped or not. Not feeling hopeful though. 😑
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As of now, mine still showing as green. Was accepted on 2/4. … ughhhhh. Never has taken this long !
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I finally zeroed out this morning!! Accepted February 4th!!
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I filed via snail-mail and selected Direct Deposit using same banking info I’ve used the last 12 years I’ve filed. Today my status said my check was mailed or is scheduled to be mailed on 03/23. Is this a standard message that funds are on the way, or would it have specified “direct deposited” if it was being electronically deposited? For the life of me, I can’t recall if I received a “mailed” message in previous years. Thanks for any feedback.
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@needmymoniesnow
Thanks for the info. Guess I’ll wait a while longer before pestering them. I imagine if there is an actual error, they’ll send me mail.
As for rural roads and FL, we’ll have to agree to disagree. I’ve spent a good part of 60% of my life in rural FL, and the roads are just as nice as Georgia’s. And in the cities, FL wins hands down. But we’re digressing I guess.
Thanks again for the info.
Me -
@ReRe84 that was my second response from them. The first one was to call and choose 3 then 3. I was on hold so long it disconnected so I sent another email and they came back with that crap.
I need that money to set aside. These people are playing. I hope none of them ever get stuck in this position with their cushy state jobs. 😡
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@needsmymoniesnow i got the same 90 days crap also when i sent an email 😡😡😡
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Needless to say I sent a reply. It wasn’t pretty. I may be under audit before this is over with. 😂
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Just got this response. 🤬
Thank you for contacting the Georgia Department of Revenue.
It may take up to 90 days from the date of receipt by DOR to process a return and issue a refund. Please allow additional time for the processing of your refund.
Taxpayer Resolution Unit
Georgia Department of Revenue
1800 Century Blvd N.E. | Atlanta, GA 30345
Phone: (877) 423-6711
dor.georgia.gov -
Dont know about you guys. Still Green Since 2/4. I’m sure this virus crap hasn’t helped the situation either.
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@Me ” Error Timely” just means they haven’t finished processing it yet
As far as doing away with state taxes, I lived in Florida for a few years and no thank you. That’s part of the reason things are so much higher there and rural roads are HORRIBLE. They have no constant flown of tax distribution to offset for needs such as road repairs. Part of the reason Florida’s low income are moving to Georgia is because of the higher cost of living.
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My BF status changed from saying it was received and being processed and to call them to the short message (It has been received and being processed please give us 90 days blah blah) So I guess he should update soon hopefully
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@TJ Yes your DDD should come in one or 2 days from now! Keep checking on it! I remember mind zerod out Saturday got a DDD 2 days later
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My issue is a bit different. I actually owe taxes this year (good problem to have). Sent them the money, they took it out. I check my DOR status, and it says Error – Timely…. Ugh. Now I have to call. I freaken hate phones.
All of this is a good reason you and everyone else should be supporting abolishing the income tax here in favor of a sales tax like FL and TN have. So much easier there…
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My return was submitted and received on Wednesday. Thursday it showed my amount as green. Today, Friday, it shows black zeros. Does that mean my refund is coming? I haven’t gotten the email about my refund but I went from green to black
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I didn’t talk to them on the phone. I just emailed them and they emailed me back. [email protected]
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Mizgizmo so you emailed them and they called you or did everything through email?
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@mizzgizmo84 what is the email address you sent your grievance to?
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@travellife I told them that I filed Feb 1 n still hadn’t got my refund n that people filing after me had gotten theirs. I told them I really needed my money because of the covid virus. On my DOR file it had 2 other yrs green also. They said they reviewed it and updated. I looked n now everything has been zeroed out. I’m hoping to get my refund soon.
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Missgizmo84 what did you say to the tax advocate?
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@mctaxes My BF just called cause he had that message too. They told him that it was a credit error and it’s fixed now and being processed. Please give them a call
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I sent an email to the tax advocate yesterday. They reviewed my file and said they updated it. Everything has now been zeroed out including my 2019 taxes. So since it’s been zeroed out does that mean I’ll be receiving my refund soon?
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When I look at my DOR account and look at all the tax seasons listed it shows that this year’s, last year’s, and the year before(2019,2018,2017) that the amounts are still green and are not zeroed out. But all the years before that ARE zeroed out. My question is….if there are green balances does that mean I never received my state for those years? why is there still a green balance? Anyone else had this problem?
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My refund was received today. I spoke to the supervisor on Tuesday. Asked about the hold up. She reviews my file and received funds today. I hope y’all can connect with the same person I did.
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Sat on hold for over three hours yesterday and then disconnected… never spoke with anyone.
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o.m.g. awful what kind of an answer is that,
ugghhh
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🙄
Thank you for contacting the department with concerns about your refund. For additional assistance, please dial 1(877) 423-6711, when prompted please select option#3 and option#3 again.
For additional questions or concerns, please do not hesitate to contact us directly.
Thanks,
Taxpayer Resolution Unit
Georgia Department of Revenue
1800 Century Blvd N.E. | Atlanta, GA 30345
Phone: (877) 423-6711
dor.georgia.gov -
Still green since 2/4. Called the DOR and was told that Everything was good with my taxes and she didn’t know what the hold up was. Was told to call back in a few days.
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@sunshine thanks. We’ll be okay. Many won’t though and could use their refund to help stock up on food and such
Hopefully we’ll hear something from the tax advocates today.
Still on green. 🙄
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@needmymoniesnow – oh my goodness. I am so sorry- what an awful situation! And on top of that, they are sitting there holding our money. So done with this, and none of them care…
When I emailed the tax advocate I told him my issue and also that there seemed to be a bottleneck for the Feb. 3 and 4 filers. I hope they help – I hate this : (
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@sunshine I know. I was just put Out of work for 3 weeks. I have 2 weeks paid but one week will take all of our savings. I’m sick. Waiting on results and lol I work for the lab doing most of the testing. Won’t know anything for three days but because I have a cough and drainage (allergies) and have been exposed to positive patients, I’m out.
Not a vacation I’m enjoying.
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What a nightmare : (
@needmymoniesnow I just emailed too. Thanks for suggesting that.
I need this desperately…
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This is the email for the Georgia tax advocate. I just sent an email. I’ll try this route and see what happens.
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@cashflow.. I will try again tomorrow morning. Thanks for the advace.
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They are literally holding our money. She put me on hold for 5-6 minutes. Reviewed my file and said I released it for you.
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That sucks had I been thinking I would have gotten a name. My message said my deposit will hit tomorrow and my green is 0.00 in black now. I was so excited thinking maybe they had been advised to help people but keep
Calling because they did release mine right away. -
@Cashflow, yep i specifically asked for the Refund Dept; then asked for the Supervisor;
told them i really really need the money due to the coronavirus and some other sob/sad stories (needed money for a transplant, etc…). They said that they understand and empathized with me, BUT!! gotta wait for 90days since they could not expedite refunds.:-(
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That sucks maybe I just caught the right one on the right day. Are you asking for the refund department supervisor
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@Cashflow I just got off the phone with GOT; asked for Supvr; told me the same as @TonyT
smh -
TonyT
Lies
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@Cashflow When i called and spoke to supervisor she told me unfortunately theres nothing that can be done to speed up the process and that i would have to call back after 90days which would be June 10th. Different stories i guess i gave them the whole spill of why i need my money also. Green since Jan 30th and according to her they didn’t start processing till Feb 3rd for everyone.
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Folks calling works. I was zero balance this morning in my ga tax account and I got notice of of my refund. I called asked to speak to a supervisor in the refund department and asked if they would expedite because my husband was off work due to health crisis. Next day cash transmitted. The lady reviewed my file while we were on the phone and told me it was released. Good luck. They are holding y’all money for some reason
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@hiswife January 27th with TurboTax
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@Cashflow,
When did you file?
Accepted?
What exactly did they tell you when you called regarding your refund that made you ask for a supervisor?
Were you “in review” by a human or “in process” and they just hadn’t gotten to your return yet? -
I called they ain’t helping nobody Willingly
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I was just thinking that with so many people being put out of work, you’d think the would be in a hurry to release refunds so people could have that little extra.
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Call and ask for a supervisor in the refund division. I requested mine get reviewed due to conditions with closing of businesses. They released mine. Just let them know you need your refund :)
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Filed 03/10
Checked WMR State Ga transmitted 03/17/20
Problem is I filed with TurboTax and Opt For the
Card and Sad part Turbo haven’t even mailed my card yet -
I filed on 2/10 and my federal already came and went (offset for school loans)… but all I see for state Is…
Your return has been received, and it is currently being processed. Please contact the Taxpayer Services Division at 1-877-GADOR11 (1-877-423-6711) to speak to a customer service representative during our normal business hours M-F 8am -5pm.
Anyone else??
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Still green 😔
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still green here. 42 days now!
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Still green.
Ridiculous.
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Still green from 2/4… . Ughhhhhhhhhhhhhhhhh, Just think how great our healthcare system would be if it was Government ran… . Lol.. what a joke.
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still green : (
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Update Very Nice…Website Said Refund Would Be Transmitted On The 12th…I Wake Up Check My Account And Refund Was Deposited 😁
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Still green.
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@Tax2020 I’d call. It might be as simple as an other the phone verification and they’ll release your refund. I’ve done that before and had my money a few days later.
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Your return has been received, and it is currently being processed. Please contact the Taxpayer Services Division at 1-877-GADOR11 (1-877-423-6711) to speak to a customer service representative during our normal business hours M-F 8am -5pm.
Has anyone received this?
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ugggg still on green for state and today my federal was supposed to be deposited with chime and Nothing yet. Very annoying.
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2/4 still on green. So tired of looking only to be disappointed.
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I just checked and I’m still green..2/4 accepted.
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Mine has been on green since 2/4, I have seen no change since. I even checked this morning.
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Still stuck here at green since Feb 3.
Has anyone else thats been stuck for over a month seen any change?
@YaBoiDre I am so happy for you. So glad you got what you needed. I know what that feels like. Need this money very badly as I am in a terrible situation right now. You gave me hope
: ) -
@Sunshine I was accepted on February 6th.
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@needmymoniesnow…I mean I need it… didn’t even get federal because of a dumb old student loan…all $1000 of my refund offset…but I just received this text
Your refund is scheduled to be transmitted, or was transmitted, to your designated bank account on 3/10/2020. Please allow 10 business days from that date to confirm receipt.Thank God!!!
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@YoBoiDre congrats. At least someone is seeing some progress.
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@YaBoiDre yes, black zeros means you are done and will receive your ddd in a day or so. What date were you accepted- was it Feb 4?
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Well last night balance showed green…logon this morning and had black zeroes…so does that mean my refund is on the way?? I hope so..was on green for over a month!
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@ needmymoniesnow
Great info I did contact them. ASAP!
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Same. Told everything was fine. No verification or anything needed just had to wait for it to process out of the system.
*Huge eye roll*
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still on green since 2/5 good lord
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Still on green since 2/6. Spoke to a rep today who told me my return looks fine and that it is in a normal processing stage and to call back 30 days from now if I had not received anything
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Still on green as of 2/4. Nothing has changed in my tax situation in years. Refund is to be deposited into my bank that I’ve used for years. So, I’m just not understanding what the actual hold up is. I called the Georgia Tax Center and was told that everything was good and that’s all they can say. 🤔
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Same here still green since 2/4.. Starting to get ridiculous……
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Still green since opening day!
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Still green 2/5
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@cashflow it doesn’t matter. My state is going straight to my bank account. What’s happened is 2/4 filers are bottlenecked behind everyone who has filed since us and they’re not doing anything to move us on out.
I just posted the email and phone number to the head of the DOR. What we all need to do is start emailing his media contact (see post below) and draw enough attention to the problem.
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David M. Curry
State Revenue Commissioner
Department of Revenue
1800 Century Boulevard Atlanta, GA 30345
404-417-2100
404-417-2101/faxHere’s his media contact email
mailto:[email protected]
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@needsmymoniesnow
The routing number belongs to green dot bank!!! They mainly do prepaid cards including TT . With that being said are you waiting as well with a prepaid card like TT
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@cashflow they don’t know you use the TT card. There’s nothing that would flag that.
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I am thinking it is the TurboTax cards sending a flag. I have the same deduction a lower return the only thing done different is using the TurboTax refund card
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Still on green here! So upset… everytime I call they say the 90 day thing! I do not know what to do…. sick of this nonsense!!!
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Same here!! Still on green since 2/4. Our tax situation has not changed in years. Same company, same deductions/credits, just a slight increase in our income through the years. We’ve already received our federal and have never had to wait this long for our state. We used to have to pay in federal and state until our two children were born and you better believe they want their money ASAP!!
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Sick of these people!!! I’ve called several tames and just keep getting told I have to give them 90 Days.
I certainly don’t get 90 Days to pay my property taxes or car tag.
Been sitting there looking at my refund since 2/4. This is complete nonsense.
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Also still on green since 2/4. My federal just finally updated with a 3/11 DDD but no idea what the deal is with Georgia.
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I’m still on green, is anyone else. Been quite in here the last few days? Mine was accepted on 2/4.
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No movement..still on green. Accepted by state 2/4
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I have a ddd of 3/6. I hope everyone has a change in status
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Still on green since 2/4
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Just checked and I am zeroed out, hopefully ddd soon. I hope you all see a change soon also. Accepted on 2/8 had been green up until today.
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same…. still stuck on green…over a month…
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Filed/accepted 02/02 & received state just under 2 weeks later. Still waiting on federal.
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Same, stuck on green. 2/4 and counting. Definitely calling today and asking for the fraud department. Going to tell them Georgia is fraudulently holding my money.
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Anyone had any luck today ? Still on green. . lol.
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I think it’s hopeless at this point. No movement. Stuck since 2/3.
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@needmymoniesnow thanks! Yea, it seems that way! Hopefully, we will get our coins by the weekend 🤔
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@Jenny 2/4. Same as everyone else stuck in this boat.
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@needmymomiesnow when did your return get accepted by the state. Mine was 2/4. This is the first year that it has taken a long time to get my refund.
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@ gaboy requesting a refund won’t work. That’s actually for sales tax. I asked about that last year.
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@Chevy wrong as I have no credits to prove. I had a straight simple return with one W2. Same address same company for the last 23 years. No credits for Georgia. I paid in much much more than I’m getting back.
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Ya my amount is still showing in green.. I wonder if we need to request a refund? I filed mine with Turbo Tax and it was accepted on 2/4, and the amount has been green for several weeks. Still showing green as of today.
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if you have not received your refund yet and filed in early February, your more than likely gonna be asked to send in documents before credits are added to your return.
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GA Return accepted on 2/4…absolutely nothing :-( Generic message of 90 day processing.
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34 days since they received it- been green since the first day they opened.
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Mine was accepted 2/8 also still green. My daughter did her taxes about 2 Sunday’s ago, this was her first time filing and she received a check in the mail for her State. I have never waited this long for State.
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Anyone receive their Georgia refund yet? Accepted on 2/4 and I’m still on green. Showing the generic message on Georgia where’s my refund. I’ve always received my state refund before my federal. Anyone know what is the hold up?
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Yeah the 2/4 filers seem to be stuck but then when I dig around I see people that this happened to last year that filed in March or April and didn’t get their refund back until June or July. Some even called in September.
Still stuck on green.
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Since we’re all types of filers, maybe it’s our acceptance date? 2/4. I logged on today just before the site when down. I had black zeros but couldn’t look at anything else. This is the longest it’s ever taken! Hoping your green has turned to 0.00 as well!
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Exactly. They told me 90-180 business days.
Just awful!
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Just got off the phone with DoR. I was told to allow the 90 days but to expect it to take much longer. Apparently they are still trying to process returns and distribute refunds for 2018. I have figured out that if you sweet talk the rep on the phone then you can get them to give real answers and not the scripted crap they feed everyone. Oh well, so much for a quick turn around.
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GA DDD of 3/2. Paid fees upfront. Using TT card. Does the state <span id=”IL_AD1″ class=”IL_AD”>send</span> a notification the day business day before my DDD? Or I won’t see anything until my DDD?
How did you find your GA DDD?
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GA DDD of 3/2. Paid fees upfront. Using TT card. Does the state send a notification the day business day before my DDD? Or I won’t see anything until my DDD?
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@StillGreen have you called them?
We had a 3k return…and the slashed it to $600 and we’re finally receiving it. No rhyme or reason. We don’t owe, no kind of offsets, idk what they’re up to.
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It’s listed under Georgia Department of Revenue
They seem to be removing comments. There were a lot more the other day. I just keep reposting every time they take it down.
Still on green since I filed.
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My return was single – around 1K – so we seem to be all over the place. Don’t see any correlation or pattern to us all waiting like this.
Has anyone heard anything about why it is taking so long?
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Completely unbelievable.-
Wish I knew their fb page- I would comment there too.
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Well I filed married joint on 1-30 and accepted state on feb 4th. I have been on green since then. A little over 4K state return and was thinking that it was because of the amount but some others are really low amount still green. This is stupid waiting this long.
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Their not even replying to fb comments
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Been that way since 2/3 as well.
Married, filing joint, one W2, no dependents.
$886 coming back.
Received my federal on Tuesday.
Everything is exactly the same for us that it’s been for the last 23 years, nothing but one job change in that time. We’ve NEVER waited this long. Blow up their Facebook page like everyone else.
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@sunshine filed 2-1, accepted 2-1. ECTC and Head of Household. Getting back just under $1000. Been green since day 1
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@ sunshine filed 1/27, HOH both credits and getting back under $300
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Anyone else that is still on green- what info have you heard or gotten about why we are still on green this long? Of course, they tell us the same BS about waiting 90 business days (until June 15th) before calling, but anything else?
I just don’t understand…..
I am also wondering what we all have in common- maybe the amount the others got is smaller, or maybe we all filed same status, etc…
This is so unacceptable : (
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Received my federal refund this am. I don’t remember ever receiving federal before my state refund. Hopefully you guys receive your federal also. Filed both on 1-27, and accepted on 1-30. Still green.. “Phuckum”
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@Sunshine in 4 days it a be one whole month. I’m over it at this point
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well- in three days I will be on green for one full month…
I cannot understand what order they are going in as so many people are getting their refunds and I am still sitting on green… this is depressing : ( -
got my ddd for 2/26 waiting to see how long it takes to post to tt card. took until 7pm to get my federal with a ddd of 2/26
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Green since Feb 6th Here
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Feb 4 and still green….. Not sure what is happening but this is crazy. I will have my federal before state.
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Do they ever update during the day, or is it only overnight??
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Zeroed out today and it switched to the long message. Accepted Feb 4th or 5th. If my case is the same as others’, this means DD in 2-3 days I guess…?
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Still green since opening day. Have called at least ten times. Have done three refund requests. Nothing to lose since they aren’t sending me my money anyway,
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last year i had the 90 day message and mine didn’t zero out for 3 months. this year already at a month.
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Accepted 2/4 or 2/5, still green. Like others, I have the return has been accepted, please allow 90 days for processing, etc. Also called, the lady was nice but she said she couldn’t tell anything and to….wait…90….days…REEEEEEEE
Geez for real I’m about to have to start making contingency plans. I wish there was a better way to at least know when the money is coming for sure so we could make arrangements.
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@Still Green, you won’t even get a check until the numbers turn to a black 0.00 and you’re issued a date within 24-48 hours after they do.
When they turn black, your DDD is on the way.
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Still green since Feb 3 but have DD date for my federal ..only my 4th year in state and never took this long :0(
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Does anyone know if the numbers will stay green until I cash the check or will they zero out before they send the check?
By the way I am still green since Feb 4 2020 as well. Thanks
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Accepted 2/5- still on green as well 😌
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still on green since FEB 3rd- No movement…
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Filed with turbotax 2/18 accepted 2/18 with eic and ctc and have a dd of 2/25
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anyone with DDD of 02/24 receive their funds yet?
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Navy Federal just released my funds! Good luck to those still waiting DDD…
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Filed jan 22nd.
Accepted feb 4th
Zeroed out the 19th
DD of 2/24
But i called them and they said its been transfered already to my account but no deposit yet. I see a couple of other BOA users got their deposits this morning. I use BOA but i had my refund sent to my green dot checking account i set up hoping it would be faster. Should have used my BOA account. And im guessing no deposits over weekends so hopefully monday -
I finally zeroed out this am!!
2/4 accepted
recieved verify return letter on 2/13
verified on 2/20 immediately changed to 90 day message
2/21 got the long 90 day message
zeroed out this am… hoping for a ddd soon -
Same here. All they’ve said every time I call is the stupid 90 Days. Said she didn’t see any issues everything looked fine.
I was digging around and seeing where people were calling 6 months after they’d filed when they realized they never received their refund and had to get them to release it.
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Okay – looks like there are a few of us that are on green since opening day.
What have they said when you have spoken to them? For me, they said 90 days blah, blah, blah…
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Filed 1/27. Georgia accepted my return the first day they opened and I am still on green
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@Travellife- I believe we are the same. I filed Jan 28th and was accepted the first day that they opened! This is so awful!!
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22 days on green at this point…. I’m about to start looking for ways to complain against the state
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20 Days on Green
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Dor said ddd for 2/24 but the email and text msg says 2/20. Received my dd at 2 am this morning. I bank with boa. Hope this helps and I pray you all will see updates soon. Happy taxmas
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Im confused. I have a date of 24 feb that it will be transmitted but when i call it says its been transfered to my account already
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@msnickie
Same here. Text and email say it was transmitted on the 20th… WMR says the 24th…@givememy_money… Glad we finally zeros out after that verification letter charade we went through.
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Woke up to a text and email for ddd of 2/20 but I check the status of my refund, it says ddd of 2/24!
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Well I called federal and have a 2/26 ddd so I feel a little better. I just tried to call Georgia and hung up after 30 minutes on hold. 😡
I know they’ll update tonight so I’m praying to at least zero out.
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Does their website ONLY update overnight?
Or …. has anyone ever gotten an update during the day or evening?
I am wondering if there would ever be a change during the day, or no need to check after the morning?
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Checked today. Says it will be transmitted to my account the 24th. I called the number and it said over the phone that it was transmitted to my account and i talked to the lady on the phone and she said please allow 10-15 bussiness days for my bank to post it. Wtf.
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@Sunshine Wow now its 90-180 days! Its past ridiculous now. :/
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I just called again. This lady said it can take anywhere from 90 business days to 180 business days and that I shouldn’t call until it has reached that point.
How are so many people zeroing out then??
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Still on green. Ridiculous. Yeah, I’m calling when I get off at noon. I’m calling the fraud department and recommending they report themselves.
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@KB Thanks- this is so upsetting- but I feel better knowing that there are a few others also waiting because then at least I think it wasn’t just “lost” or something.
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@Sunshine dont worry youre not the only one. It is ridiculous this amt of wait. Would love to tell the state please allow 90 days to process when they come looking for money that they are owed
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Day 19 on green
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Ddd 2/24. Will let you know when I receive the deposit
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My green went away on 2/18, updated yesterday with DDD 2/20/2020, nothing in my account yet, nothing even pending. Hopefully it will be in my account tomorrow.
I filed on 2/13…
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Accepted 2/4, no letters for ID verification, no nothing. Just green. Called yesterday and she told me wait 90 days blah blah blah processing blah blah blah
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I was accepted 2/4, still on Green, and no letter. Very different this year!
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so- I called- and they said exactly what I knew they would say. No issues, being processed, can take up to 90 days.
18 days on GREEN!
This is awful…
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Was accepted on the 4th. Got the letter in the mail to ID verify on the 14. Balance zeroed out this morning just waiting for DDD.
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I just zeroed out. I had to ID verify a week ago. Hopefully I get my refund tomorrow.
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@Sunshine this truly is sad…. It should not take this long for state taxes
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This is BS! Seriously
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@sunshine yes. Mine has been showing in green since 2/4.
I’m really irritated. This is the longest I’ve ever waited. I’ve called twice and gotten nowhere. I get off at noon tomorrow so if I don’t see some change in the morning, I’m gonna blow their phones up until they either audit my ass or give me my money.
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STILL on GrEeN since February 3rd- the day they opened.
How are people that filed after me getting refunds?
I am so distraught…
Anyone else still on green since feb 3 or feb 4??
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I was still in green & went to the long 90 day message around 2 am, but I just looked again & I’ve zeroed out.
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Still on green. This is BS. These people are getting on my nerves.
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Just zerod out. Waiting for ddd now.
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Got the long 90 day message. Cha ching. Should be seeing a ddd soon
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I FINALLY got the long 90 day message. Maybe it will finally zero out on Friday.
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@travellife- I requested a refund too. I know we don’t have to, but I figured what’s the worst that can happen too. I put the request in 12 days ago and it STILL hasn’t been looked at (still in the processing phase) These people don’t care. I am sick over this : (
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I been on green since 02/05 when I look at my return it has been processed since then so I just requested a refund I’m tired of waiting. What’s the least that can happen? All they can do is deny my request
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so upsetting : (
I don’t think it’s going to change anytime soon for me –
I am not calling because I know they are going to tell me to wait the 90 days
on green since FEB 3!!!
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Same here. Think I’ll start blasting their Facebook page lol.
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@ sunshine yep me too, guess that phone call didn’t do ish for me
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STILL GREEN SINCE FEBRUARY 3
17 DAYS ON GREEN!
THIS IS AWFUL!! -
@sammich Glad you got somewhere. Gives me hope. This waitin is ridiculous. Theres certainly no wait when you owe the state money
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@KB I just called again and at least this lady wasn’t so robotic and dismissive. She basically said nothing was wrong and I should see a ddd soon and no I didn’t need to fill out the “request a refund” link on my DOR account. (I knew that but used it as an excuse to call).
I’ll keep waiting I guess. No reason it’s taking this long.
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Yes, I passed out after my last post but I do see it! Congrats everyone and best wishes for those to come!!
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Trying to have hope because so many here have ddd dates. Both times I called I was assured that nothing was wrong and no letter had been sent to verify but that may have been a ploy just to get me off the phone.
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I got a date for 2/18/20 but nothing is deposited into my account.
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Has anybody who had to verify there return through the pin that was sent in the mail completed it and received there refund?
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@needmymoniesnow thank you. I guess I’ll call. My federal return was offset but when I called that agency, they said I only had the one refund offset so I’m hoping I get my state refund as planned.
Good luck to everyone waiting. I know a lot of us depend on this to get us caught up.
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I99 on the DOR account. When the (green) refund amount turns to black 000 then you’ll get a ddd within the next day or two.
I’ve been sitting on (green) for over two weeks now. They’re being slow as heck this year.
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@Damn4th
both deposits received in both accounts now. Anything for you?
@I99 – yes
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When yall are saying you see your refund in green do you mean in green with parentheses around it, as in a negative balance? Like ($1111.00), written in green? On Where’s My Refund on GTC?
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@needmoniesnow
Please call again. I called 3 days in a row before it was actually released that next day. They kept telling me a letter was being sent but I still zeroed out and got refund.
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Check again!!!!! Just checked and it’s there now.
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At least yall got a date. I’m still sitting here in green with no update. I’m definitely calling back today if I have to spend my whole lunch on hold with them.
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Exactly. I had a transfer from square business and usually posts first thing in my Wells Fargo account but it’s still not there even now.
This year I used TurboTax card for our refund so not sure how it works, but atleast I know I’m not the only one waiting for state.
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I was thinking the same Brienicole. I had a return to Macy on Friday that should’ve posted yesterday in a separate Chase account. I knew for sure it would show today and that one isn’t reflected either so I don’t know anymore.
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Maybe the holiday just threw off the system. I had another deposit that is also not in my account.
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Well I’ll keep hope alive for us for a few more hours. I know for me personally, if it isn’t there by 8:30 it is not coming for the day.
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On 02/12 got a text & email saying DD to your Account on 02/13 . On their site it is saying 02/17. Everything is zero out . Nothing in the bank or pending!
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No deposit yet here either. Text said the 14th, account says 18th. Nothing as of 5:11 am
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Nothing here either
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Ugh. My deposits hit at 3 normally and still nothing. I hope everyone else gets theirs!!
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Same @iwantmyrefundd
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@damn4th nope. And I keep checking
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@Damn4th yeah it does suck. Didn’t know holiday affected deposits…good to know
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Yeah, same here which kind of sucks. I’ll update y’all tomorrow.
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Ddd 2/17. No DD for me yet. First year using TT card and they informed me may be tomorrow due to holiday.
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@ Iwantmyrefundd with today being a holiday, did you receive your refund?
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@chevy they told me that one year and thay night I zero’d out and had a ddd the next day. After calling them last week I Realized they’ll tell you any excuse to get you off the phone. You’ll be fine. Hopefully we’ll see something soon.
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Been on green since the 5th. Called Friday and the lady said I’m in review but she doesn’t see anything wrong. So I’m guessing if you don’t get a DDD within a week your in review. Could also be that Georgia is waiting to see if federal approves.
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I was approved on the 5th- still no movement.
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Still on green and no expected change now until Wednesday at the earliest.
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Thank you for letting me know guys – I felt like I was the only one – this is awful : (
Today makes 14 straight days on green – so upsetting
Please keep posting status so we can get some insight
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I am still green and was accepted 2/4. Hopefully some movement next week.
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Still on Green since February 4th
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@Sunshine I’m just now registering so I can comment on posts on this page. But I’ve been following several posts and my status is very similar to yours. Still green no date I’ve never been through this with Ga. I’m just to the point I’m tired of checking….
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I was approved on 2/4 and like you I’m still on green 🤷🏾♀️
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Is there anyone else that has been on green since feb 3 or 4????
I am STILL ON GREEN FOR TWO WEEKS.
anyone else?
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Your refund is scheduled to be transmitted, or was transmitted, to your designated bank account on 2/18/2020. Wooo hooo finally updated. I filed on 2/1 sat on 90 day message for a week, updated to offset on 2/13 and just now updated this morning to Refund!!! At least I know I’ll get some coins next week.
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@sunshine
Same! -
I updated overnight to 02-18 DDD!!!🙌🏽🙌🏽🙌🏽
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Hi–for Georgia filers, when ya’ll say “it’s green,” and then talk about zeros, what do you mean? Do you mean that on the Georgia Tax Center site where I see my individual income tax account details, my refund shows up as ($xxxx), written in green? And, what…does that number show $00 when they’ve moved the money to my bank account?
My federal return was offset so I’m very curious as to whether my state will be also.Thanks.
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13 DAYS ON GREEN. W. T. H.
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I’m still on the long 90 day message. 😭😭😭
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@needMy$
I’m not sure, unfortunately.Filed:2/4
Accepted: 2/4
Zeroed our 2/13
DDD:2/17 -
@sickofwaiting
I have an offset as well. My messages updated to the offset on 2/13 which was the same day I 0’d out. Then on 2/14 (today) I got a DDD for the remaining for 2/17.I hope that helps.
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WMR says ddd 17th
Got a text from GDOR that says 2/13Who to believe,who to believe…
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Accepted 2/4
Got the “Protecting Tax Payers” ID verify message on 2/10.
Letter came today & verified. Back to the processing message immediately after completing quiz. Hoping to see a DDD next week, -
Hi Everyone
Filed Jan 30
Accepted Feb 4Still Green Feb 14
Processing and 90 day message
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got a ddd for 2/17 with netspend when and mon is a holiday any insight on when it hits early or after holiday
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@Brienicole Yay Progress!
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Still waiting even though Ive been assured for a second time that nothings wrong.
Generic “please allow 90 business days”
this is discouraging :'( -
My message updated to my refund was used for an offset. I called the number and the lady told me that it was 99.00 and the rest will be refunded but wouldnt tell me how much longer. Anybody ever had an offset, how long does it take for them to release the remaining money?
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@Brienicole Same thing. I filed the 29th. Called monday 10th. Message got changed. Then changed to the long 90 day message. Today i have a DDD for Feb 17. So call people!!!
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Ddd for Monday 2/17.Called Tuesday & I was told I would be receiving a letter but I zeroed out yesterday.
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Dont forget Monday is a holiday folks.
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Still in green. N9 change. Calling today because this is just stupid. I’ll have my federal before state the way this is going.
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Day 12 on green still
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Finally zeroed our this morning and my message changed to the long one.
File 1/14
Accepted 2/4
Zeros out 2/14 -
Day 7000…still on Green
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Thank you- starting to stress cause I have seen no movement :(
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@B yes the 90 day message will change if a letter is sent out. Will say something like we are protecting our values taxpayers against fraud. You will receive information to verify thanks for your cooperation. Something of that nature.
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I was accepted on the 5th, still on the short 90 message ( can’t get in my online account). If u did get a letter did u get a message other than the standard 90 day message?
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I got the long message just now!!!!! Mine finally changed!!!!
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I will needmymoniesnow, thank you! Sending fast processing vibes to you all!
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Federal transcripts blank & I was accepted on 1/27 & my GA account is still green & I was accepted 2/3… I’m so over it this year! I’m not strapped for cash or anything but I do have something special planned next week & it’d be nice to know I’d have it in time. Whew, chile!
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Damn4th I imagine you’ll see a ddd for Monday or Tuesday in the morning. Good luck. Let is know what happens.
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I am tired of this church.😭😭😭
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Does anyone know if GA deposits or gives DDD for the weekend? It looks like most that 0 out get a DDD within the following two days. For those who 0’d out today, that would place this day on Saturday so I’m just trying to understand if I should be looking forward for Monday/Tuesday instead.
Thank you.
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Make it 4.
I’m the same. Been watching that green number for almost two weeks now. This is the longest I’ve waited in years.
For two years I didn’t get money until the end of February but it didn’t show up in green til about now both times. Now it’s like I’m stuck.
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Momdukes and KB-
The three of us are stuck here. This is BS.
11 days on green and everyone else is zeroing out- even those that filed after. WTH??? -
@givememy_money
No I’ve not received my letter yet. It’ll probably come tomorrow. The rep was able to provide me with the code to verify my refund since I’ve not yet gotten my letter. And now I’m back to processing message.
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@tmab6134 hope so the waiting game is frustrating
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So I am not sure about any of the letters and 90 day notes you are speaking of but, I checked the website and it sd my refund was transmitted to my bank acct today. No deposit though. Do you all think I have to do something else? I also don’t know what everyone means about $0.00. No dollar amount showed on GA State website.
Can someone please help me understand???
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@kb they dont show in the correspondence. When you called if they didnt see a letter was sent out and your processing message didnt change then you’re good to go just waiting for ddd.
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Is everybody getting these letters? I checked my online account no letter and I called and was assured no such letter was sent out
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@Naomi when did u get your letter?
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@givememy_money
Just checked and mine is now back to processing. I’m certain we will zero out tonight or tomorrow or may wake up to funds! 👌🏾
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@givememy_money
I’m in the same boat as you. I’ve not yet received my letter. Was told on Friday that it was sent Thursday the 6th… I called and a sweet woman gave me the verification code since she was able to access the letter. She also provided me with steps to verify my refund! Which I just did. She said funds are released right away once updates. I’m certain we will zero out and receive a DDD date or we may wake up to the funds. 🙂
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For anyone that was waiting on a letter mine came to day. I had to do id my return and they sent me a number to put in and I received today. I filed 1/23 accepted 2/3 Id letter sent 2/5 received 2/13 message switched back to 90 day processing message as soon as I hit submit. Amount always stayed in green. Hope this helps someone
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@KB me too and I’m not feeling it. I hate it here.😭😭😭
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Still got the 90 day msg
*Sigh*
this is BS I feel like im being targeted -
I logged in to the DOR and it said refund scheduled to be transmitted or was transmitted on Feb 11. I still don’t see it in my account.
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Filed 2/3
Accepted 2/4
FINALLY 0.00 this morning 2/13
Hopefully have a DDD soon
Sigh.. -
Still on short 90 message FML.
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Received email from Chime for state deposit at around midnight. Now just waiting on the fed. Best of luck to everyone!
Filed 1/29
Accepted 2/1
Zeroed 2/11
DD 2/13 -
Filed 1/30
Accepted 2/6
Turned green 2/8
Zeroed out and long message on 2/11
One Email and text alert that refund was transmitted 2/12 and another that it was transmitted 2/14.
So I’m guessing the 13th or 15th….yay -
ReRe84 mine is a bit over 800 but I have extra taken out for state because for years I had to pay and got tired of it.
At least some are seeing progress finally.
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I have the long 90 day message and FINALLY zeroed out!!! Omg! @ReRe84 it’s coming! My amount was over 700 as well
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Two of my coworkers got theirs today and they said they only getting about 200-300 back and i filed way before they did
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What is the long 90 message???
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I wonder if they are going by amout cause mines over 700 who knows
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And now it’s 11 days on green. This is ridiculous. Why are some people stuck and others with way less days zeroing out.
I do not even feel like mine will ever change -
@needmymoniesnow…we would have had our money by now smh dont wanna call so imma just check back Saturday morning
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Damn4th yay! Progress!
ReRe84 I feel your pain. Nothing for me either.
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Nothing for me. Still on Green.
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Speaking of the devil, finally just 0.00 out with black numbers.
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LOL, well HBD needmymoniesnow and best wishes to you (and the cat that have to step their game up!)
sending an update wish to you now . . . (sent)
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Lol I never thought of it that way but you’re right. Hey, Happy Birthday now give us $20 per car and motorcycle. That’s $120 oh and here’s the insurance bill for that house and land you just paid taxes on as well.
My cats better start catching some mice if Georgia don’t hurry up.
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Yeah, after I posted it I wished I would’ve said the majority of us. And geez … I’m praying for you needmymoniesnow, I can’t even imagine!
I’m originally from NJ and I will never understand why GA thinks the best birthday gift is a bill.
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Not everyone on 2/4 because I’ve seen several 2/4 that got a ddd or even have their money.
Maybe 2/4 is our actual processing date and they’re just sending them out in batches?
Hell I don’t know anymore. I just know Verizon ain’t gonna like me calling Friday to delay my payment for a week lol. I got hit with car and homeowners insurance plus car tags this month. I need my state like yesterday.
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I’m convinced all the 02/04 acceptances are getting punished. I normally have my refund within 11 days of acceptance.
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Filed on 1/30 accepted on 2/4
Long 90 day message 2/11
DDD of 2/13 on todayHopefully it’s in my account in the a.m
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I’m still on the short message. No change at all. Didn’t have time to call today.
@momdukes we’ll zero out tonight! Keep the faith. -
@momdukes I think short msg is general “please dont bother us till this time has passed” for any that dont have the long msg Long msg I think means its done and has been transmitted to the bank
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What’s the difference between the short 90 day message and the long one. Can anybody tell us?
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@momdukes Feel ya been waitin since the 4th too :( you’re not alone
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Well I think mine changed from the short 90 message to the long one, but by now I’ve been waiting since 2/4 and I gives up. People that filed on the 8th have DDD’s for tomorrow and I have nada.😭😭😭
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Heyyy… Soooo did anyone that had their DDD for 2/11 and 2/12 did yall receive yall funds today??
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I called yesterday because I’ve not received my letter to ID verify. I was told it was in the system and I should get it soon. That means they’ve not even mailed it out yet!!! What is the hold up? I already answered all of the questions verifying I’m the right taxpayer. Ugh.
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Decided to take the risk and call and got the standard 90 days though they assured nothing was wrong
Oh and one point to mention its 90 business days
slowly getting annoyed -
Accepted 2/4
Zeroed out 2/11
DDD 2/13 -
Seems those accepted 2/4 are lagging :( I’m still on green – I’ll try not to check again until Friday lol
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Last year my refund deposited on 2/14 but was scheduled for 2/15.
This year:
Filed 1/14
Accepted 2/4
No change since then, afraid to call as it seems people who call are getting identity verify or told the same 90 day message. -
File 1/23
Accepted 2/6
Zero out 2/11
Woke up to a
DD 2/13 -
I went to 00’s last Saturday morning and updated to DDD of 02/12/20 today.
Just got my Georgia State Refund via Bluebird card! -
Sorry zeroed out 2/11*
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Same here momdukes. No change at all. This is ridiculous.
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Filed 1/29
Accepted 2/1
Zero 2/10
DD 2/13Wish the fed worked this fast! Good luck every1!
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No update for this girl. Accepted by GA on 2/4… 😭😭😭
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Just checked and I have a ddd of 2/13
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So, the text and email said my refund was transmitted or scheduled to be transmitted on 2/11, but WMR has 2/13. Oh well, at least I know it’s coming.
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Ddd 02/13
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Just got DDD 2/13
Went black yesterday
Went green last week
Accepted 2/4…thought 2/3
Filed 1/21Happy Hunting….waiting for Fed to release.
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@sunshine…me too this is BS
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Guess I answered my own question, just checked and have a DDD for the 13th =) So Im guessing once you get the long 90 day message your DDD is coming soon. Good luck to everybody else!
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10 DAYS on Green…
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Zeroed out yesterday. Woke up to DDD of 2/13. Accepted on 2/3. Now to wait for path to lift for my fed.
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I’m lost. What does the green and zeroed out mean? Where do you see this at? And if you go from the short 90 day message to the long one does that mean anything?
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@alicia If not tomorrow definitely the next day. My moms was green just yesterday and I checked today and hers was zeroed out and the message changed from a short 90 day message to the long one
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Last year it zero out and the next day after i got a DDD for the following day. I assume will be the same this year. Will find out in the morning. Fingers crossed!
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Typically how long usually does it take to get a DDD after your account is zeroed out? Mine did overnight last night. Was accepted on 2/4. Fingers crossed that it comes in the morning!
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Filed the 3rd and I was accepted on the 4th. This morning the amount in green went to $0. I will update tomorrow if i get a DDD.
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I finally got a DDD today of 2/12! Im praying I see it in the morning.
Filed 1/31
Accepted 2/5
Zeroed out 2/8
Got my DDD today -
From looking at others it seems like the people who was accepted on the 4th (like me) are having the issues.
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Accepted 2/4 and been sitting.
Called today and lady verified me. Kept putting me in hold and coming back and saying she was still trying to help would I mind holding longer and did this several times. Spent about 15 minutes on the phone with her.
I was just about to complement her on how sweet she was and then she came back and gave me the processing 90 Days mess. That complement wasn’t happening then.
Hoping to see some black 000’s in the morning.
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– Filed thru TT 01/30
– Accepted 02/04 with vague “call us” message
– Called on 02/07, (decided to call after reading this thread), verified identity
– Green refund amount on 02/08
– Black ‘zeroed’ amount 02/10
– GTC 02/11 has “90 Day…being processed”, meanwhile…
– WMR 02/11 has DDD of 02/12 -
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@Sunshine I totally understand! Hopefully we all update soon!!
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I can’t get in to the GA Tax Center because the authorization email never comes so all I know is, I was accepted on the 4th. I have the 2nd message, received and processing please allow 90 days Blah Blah Blah. I just want my lil coins until Federal comes sometime next week that’s all.🤷🏽♀️🤙🏽
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@Brienicole No- I’m not calling unless they say to, or if it goes to a month on green. Have heard too many horror stories about calls creating a red flag and slowing down the process even more. Also, they are just going to say that I have to allow 90 business days, wjich is June 12th.
@KB THANK-YOU- That’s exactly how I feel too! Like I’m the only one…
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Accepted on 4th
Still on green
Thought I was the only one -
Still havent receive my verification letter through snail mail yet and for some reason they dont put those under correspondence on gtc. So sitting here waiting smh
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@Sunshine did you call?
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Money in the bank this morning!! Please guys! Call if you get a notice to call! Merry Taxmas!
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I’m still on green but I was accepted feb 4 according to my email
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Is anyone else on GREEN since being ACCEPTED on FEB 3?
I filed on Jan 30
Accepted Feb 3Not sure how all of these people are zeroing out when I was accepted on FEB 3rd???
Green for 9 days already….
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Its weird because i received a text this morning stating the refund has been issued but on the website it says tomorrow……I guess I will lookout for it tomorrow…
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Filed 1/29
Accepted 2/1Was green last I checked yesterday. Joined the zeroed out club today. C’mon DD!
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Still in green….maybe tomorrow for me then
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Yeah my account zeroed out. Hoping for a dd date in the morning
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Here is my info hope it helps, look like GA starting to get it together.
Filed 1/22, HrB
Finally accepted 2/6
Amt in green yesterday still
Just checked and zeroed out today -
Accepted 2/4
Zeroed out 2/11
No DDD -
Deposit received this morning
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filed 1 31 20
accepted 2 1 20deposit 2 11 20 to republic bank this morning
waiting for it to post to account -
Filed on 1/21
Accepted on 2/3
Updated last week, green balance
Zeros this morning… -
I’m not sure what’s going on with Georgia this year. They seem all over the place. I got caught up in the H&R Block fiasco where my State return was pending for 14 days. I was accepted on the 6th, went to green on the 7th, and around 12:30 last night, I was still on green. I just checked, and I have now zeroed out. I hope to get a DDD tomorrow.
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Went from being on green February 4th to blank this morning around 5am. With the following message:
Your tax return has been received and is being processed. Please allow 90 business days to complete processing. If it has been longer than 90 days then contact the Taxpayer Services Division at 1-877-GADOR11 (1-877-423-6711) to speak to a customer service representative during our normal business hours M-F 8am – 5pm. -
9 DAYS on GREEN………..
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Received DDD 2/12 this morning.
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Last year I got it on the 14th, I’ll give it till then before I call. Last year I had to call though and they released it while I was on the phone
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Filed 1/14
Accepted 2/4
Still in green no update yet -
Still in green here :(
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Mine zeroed put this morning.
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I file on Jan.30
Accept on Feb.2
I was on green for 5 days
Zero out Feb.8
Got DD on Feb.11
Feb12 DDD -
I file on Jan.30
Accept on Feb.2
I was on green for 5 days
Zero out Feb.8
Still no update yet.
No DDD -
Ddd 2/11 just posted to amex serve
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I’ve been on green since last Tuesday around 0330.
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Still sitting on green and accepted on the 6th. Look at last years return and they had sent it to me on 2/14 so maybe we will see some movement in a few days
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Filed jan 11th accepted on feb 4th. Refund amount still in green no updates :(
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Actually- Tuesday morning will make Nine days on green since it’s been from Feb 3rd! What is going on??? Anyone else on green this long?
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@acon you updated sometime during Friday night into Saturday morning, which is WHAT I SAID. Monday through Friday.
Don’t come @ me with NOT TRUE when you can’t even comprehend what I stated.
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I have been on green for SIX days now! Anyone else??
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@taxturtle not true. I updated on Saturday.
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I zeroed our also I believe on Saturday but no DDD yet… hoping we see change tonight!
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@sm
My bf filed jan 31st and they are sending him a check mailed on the 7th!
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I filed January 31st State got accepted same day. I am zeroed out black but no DDD. Anyone else
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I filed on Jan 30th- accepted Feb 3rd! Still all GREEN! What’s going on?? There are people that filed after me and have zeroed our!! What is going on?!
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@Nfall it should. Georgia updates Monday through Friday around midnight.
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@taxturtle same here. I have never waited this long. And I see people that were accepted after me with dates. Does the system update tonight?
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I filed 2/4 accepted 2/6 still in green
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@Nfall I filed in the 18th with TT. It did say state was accepted 1/30 but I just noticed it’s changed to 2/4. My refund has been green for a week now and Georgia WMR says received and processing, give 90 Days.
If I don’t see some black 000’s tomorrow I’m going to have to think of a reason to call. My refund has never stayed green for this long before zeroing out.
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What date was every one that is still waiting accepted. I was accepted on the 4th my balance has been green since then.
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@Kellie: Did your message on the DOR change at all??
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Received message that refund was or will be transmitted to my account on 2/11 which is tomorrow.
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Anyone update yet??
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I was accepted last Tuesday I believe. And I’m still getting this message.
Refund Status
Your tax return has been received and is being processed. Please allow 90 business days to complete processingI am a first time filer in ga because I just moved here early 2019. How long will it take to get a check or some type of update?
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Has anyone who is waiting for a letter to ID verify received anything yet?
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My dd for 2/10 was deposited this morning.
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I’m hoping we do
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@jessica in my experiences with them I have always seen updates in the afternoon/early evening… maybe we will see something today… who knows though… it’s the government.
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@brienicole & @jessica I think they don’t work on Monday’s because I haven’t seen one update
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I haven’t zeroed out so I’m guessing we all may update today or tomorrow. Those that zeroed out Saturday as should see their ddd tomorrow as well. Just my guess, but we’ll see
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@jessica I also zeroed our Saturday and nothing. No update on refund page. Still the same generic message. Last year when I zeroed our I got a DDD that night/next day. Maybe bc this year it happened on a weekend.
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I zeroed out on Saturday but no update today does anyone know when I can expect one?
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Feb 11 and CU that deposits paychecks early. Nothing yet
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I also have a dd of Feb 11 and a prepaid card..nothing yet.
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when i check my status i get the general extra time for verification. but nothing about processing. everyone seems like they are seeing way more info. grr
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Has anyone with a prepaid card gotten theirs early. I got a ddd of 2/11
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My message is still the processing message, which is fine. I expect change next week as I just filed 2 days ago.
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I do advised everyone who is still I green to check the actual refund status because your message could change but the funds will still show in green
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Do they not put the verification letrers on the correspondence? Because mine isnt showing up and it gas been mailed but ahavent received.
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DD of 2/11 for me!!! Accepted Feb 4th filed with TT.
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When did y’all file? My amount is still green
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@candace,
It’s on the ga where’s my refund now. Before that updated I found it on my account by clicking around. I’ll look again in a few, can’t remember what I clicked now
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I got a text this morning that my refund was sent to my bank on 2/7 , it’s not there so I checked wmr and it says 2,/11. Why do they do that?
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I updated today too, i looked at last years refund and i had a ddd of 2/13 and it looks like it was deposited on 2/13 so I’m guessing no, we won’t see it until 2/11 at the earliest. This is with a prepaid card too, so MAYBE Monday to some people, but likely not.
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Mines updated today
Your refund is scheduled to be transmitted, or was transmitted, to your designated bank account on 2/11/2020. Please allow 10 business days from that date and verify your designated account information to confirm receipt.
Have any one got there’s before this date?
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Hey..if I don’t have an account to where I can see everything will it still update on the GDOR website or will it continue to say it’s been received and is being processed?
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Mine is still in green but I just filed and accepted Thursday. So hopefully it 0 out soon
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Mine 0 out this morning…. how long does it take to get a DDD?
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My Georgia account zero out this morning
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*bobbo** sorry misspell
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@bobo how are you able to see?
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Just found that mine was also transmitted or will be transmitted on Feb 11. I have a credit union that pays m my paychecks a day early, maybe this will be too
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Thanks for the update CJ! How are you guys getting texts from GA?
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Filed 1/24
Accepted 2/5. Green balance showing
2/7 balance 0
2/8 got text sent to bank. Ddd 2/11. I use amex serve prepaid so it should come early -
Say that I have been accepted on the hand r app but not the ga state website.
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Does GA update tonight?
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My account shows my credit in green but it also shows where i can cash out my credit. does anyone know anything about this?
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Im Been On green for 5 days now. File on Jan.30. Accept Feb.2. NO Movement
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Got the email saying transmitted 02/06 & my message has updated to 2/10.
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I was accepted on the 30th but have seen no movement whatsoever. Still on one bar, no PATH message and transcripts still say “no record of return filed” and the rest are n/a. I know if I call they won’t tell me anything.
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On the Georgia website main screen balance says 0. I click Individual income taxes. Screen has 0 at top but amount in green beside 31-Dec-2019. When I click on the date it has the amount in green at the top. So which screen are we suppose to look at? Will everything zero out once it’s been released? Is the green amount suppose to be in the balance section on the very first screen?
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@ kathyarzola
I haven’t reviewed the deposit yet, but my date is for 2/10. -
Balance is 0 now with a still processing after 90 day message.
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I got a text for GADOR overnight. “Your refund is scheduled to be transmitted, or was transmitted to your bank 2/6/2020. Please allow 10 business days from that date to confirm receipt”. Where’s my refund has a 2/10/2020 deposit date. Fueled the 12th, accepted the 3rd.
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Mine is still in the green accepted Tuesday still no change hopefully next week
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@georgiagirl so how far out was the ddd or did you get the deposit already?
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I got accepted Tuesday my amount is still in green no change hopefully next week
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@ kathyarzola
The very next day -
Balance is zero, but also now have the message if it’s been more than 90 days to call. Was hoping for ddd like the others
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I got zeros today! Sweet!!
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@georgiagirl how long after your amount zeroed out did you get your ddd?
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Ok got black/zero yesterday and today I got a dad date of 2/10!! It was accepted on the 4th.
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Wow. Accepted Tuesday and woke to ddd of 2/10.
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My balance went to 0. Now the message is being processed and if it has been longer than 90 days to call
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I just recieved a ddd of 2/10. does anyone know if PayPal deposits early or the day of?
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Filed 1/30 with Hr Block
Have account and tried to check status
Says info is incorrect -
Mine just got accepted too! Filed 1/22
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Mine finally got accepted about 20 minutes ago, thank goodness. Now I can worry about that direct deposit date lol.
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@Jamie I finally got the text that said it was accepted
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Question. We moved to GA almost 2 years ago. We filed last year but we owed. This year we are getting a return. Will this be mailed or direct deposit? We did turbo tax and opted for dd, but I see on GA website that 1st time filers will be mailed a paper check. We are not first time filers, but we are first time refunded. Lol. Anyone know??
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I checked my refund status online and I have to ID verify. They say a notice will be mailed to me. I have an account with GA Tax Center and I don’t see any correspondence on there. The message says I need the code on the letter. Anyone have experience with this?
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I called and I got another clueless cs rep. I told her I would call back in a few days because that’s usually how it works.
I had the message to call this morning and after I called my message went back to the 90 day generic message. No mention of a letter or ID verify.
All in all it’s still okay. They might be doing things different this year. They might have changed to verifying through mail to weed out fraudsters. Idk. I’m just going to go with the flow and try not to stress out about it.😄
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@givememy_money Yes and I called. Apparently a good bit of people have gotten that message. He told me that I may not get a letter at all.. If I do to call and do verification quiz and it’ll be released immediately. But he kept saying if because he said on his end it’s not showing where I need to verify anything and that the message maybe generic 🤷🏾♀️
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@naomi does your message say this? The Georgia Department of Revenue is taking extra steps to protect our valued taxpayers. You will receive a letter with instructions to complete a verification process. Thank you for your cooperation.
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Makes me wish I didn’t even call. The guy said at Ga DOR that it’s showing processing on his end and that it was fine. He put me on hold, came back to the phone and told me again everything was fine and that i I may not even get a letter in the mail as the message maybe generic. I’m like that doesn’t even make sense. SMH
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@ Naomi
The same thing happened to someone else on here yesterday, they called and were told everything was fine, and then they checked the status later and I says a letter was sent out to complete verification. I wonder what is triggering this when someone calls. -
@Naomi the same thing happened to me yesterday. I called and she said everything was fine. 3 hours later my status changed from being process to verfication. I call them again today and the lay I spoke to said it was a letter with a pin to verfiy that i filed my return and once i complete it they would release my refund
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@sandy I am in the same boat. My federal has been accepted, my Georgia status is still sitting on transmitted on the hr block website. We tried called dor and they basically said they just starting accepting on the 3rd to give it 90 days. I just wanna they got it at this point. 😕
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After speaking to someone yesterday at ga DOR and being told everything was fine now when I check the status it’s saying I’ll receive a letter to complete verification. Smh!!! I call up there and the guy tells me everything is fine. And if I do get a letter I can call them to complete the verification quiz. He said I may not even get the letter. And that for some it’s a generic message smh…
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I filed 1/23. Federal been accepted. But still nothing feom Georgia. Anyone else
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@ac Well, give it a day to show up.
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@msnickie I just got the processing message today. No green amount ever showed on my DOR account.
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I was hoping that it would be different this year and I would get black zeroes without having to call, but my message changed to “Please contact us” again. I’ll call later. I hope that I get someone that is aware of how things are usually done.I have enough frustration in my life right now.
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@ac If your amount has gone to black zeros, that usually means that you have been processed. You should be getting a DDD in a couple of days.
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@Kara
Individual income tax -
@jamie If you are getting the “Your return has been received please allow 90 days” message, then they’ve accepted it. If you go to gtc.dor.ga.gov you can create an account & log in to see what’s going on. Make sure you opt in for notifications & they will text & email you with updates.
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My message has changed to “is being processed” however when I log into my account it doesnt have anything in there. Does it normally take days after for the amount to show in your dor profile?
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@georgiagirl-2020k ok and for acct type click on withholding tax?
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@ Niki
Yes, mine also. It will say that until the morning when it updates again. -
@Kara
https://gtc.dor.ga.gov/_/
Scroll down to where it says sign up for online access. -
@georgiagirl-2020k I don’t have an account. How do I go about setting one up?
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@georgiagirl that’s what’s weird. It is black and zeroed out but if you go Georgia Where’s My Refund it says still processing and may take up to 90 days….
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My boyfriend’s is the same way, I did our taxes within ministers of each other’s. Mine zeros out today and his is still in green, but mine has zeros out around 2 pm before.
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Mine has been in green for 3 days now. Wmr just says processing. Ugh
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@ Niki
When is zeros out , the release is triggered, so if you have a prepaid card, you funds could be on there anytime. If not, you will wake up to your DD date. -
@Kara
I’d say around Tuesday. Do have an account with Ga Dor, is the amount in green yet? -
@ givememy_money (9th)
That’s so strange, well hopefully it’s a quick process for you. I wonder what she did to make it trigger a further review. -
Mine finally updated this morning and now says they have received it and it is being processed. So, how long should it be now before it updates again from y’all’s experience? What happens next it will say accepted? In the past I haven’t kept track of my state…Thanks
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Mine finally updated this morning and now sats they have received it and it is being processed. So, how long should it be now before it updates again from y’all’s experience? What happens next it will say accepted? In the past I haven’t kept track of my state…Thanks
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Thanks for the heads up! I thought it only updated once per day so wasn’t going to look again. I’ll keep checking periodically.
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Mine zeroed out this morning! Nothing in my account though :(
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I’ve always called in and it zeros out the next day but today I dont know what they lady did. But she screwed me and I know I answered everything correctly she said everything was fine then boom. DELAYED
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Nothing but an additional dependent.
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Usually when you verify over the phone, they release the refund sans you zero out the next day, but for some reason your phone verification triggered further review, I have no clue why! Did any of your information change from last year?
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The letter isnt showing up been when I call it says it has been mailed out and to allow 3-5 business days
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@georgiagirl I believed that’s why it happened. Yesterday I had the 90 message return is being processed. I called them and they verified my info and said I was being processed. After I got off the phone with the rep and checked a couple of hours later the message had changed.
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No, have you called them, also have you checked your letters and correspondence on the Ga Dor site
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Has anyone gone through the verfication process, if so how long did it take to get approved once verified?
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No they’re not for when you opt in or out of notifications. I thought they were too but we just created my daughter’s account and hers says processed 1/31 yet we created her account on 2/4 and she didn’t opt in for notification.
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@ Bobbo
It could still update today, I’ve gotten zeros around 2 pm before so keep checking. I did by boyfriend’s taxes within minutes of mine and his is still green also. So hopefully soon! -
Congrats guys! Mine is still in the green, maybe tomorrow
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Yay!! Finally black zeros! That mean I will probably get mine today since I always get mine on the day it zeros out because I have Netspend.
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Message has changed to the 90 days blah blah message but I have black 0.00 now!
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Is anyone in Ga still waiting to be accepted? Filed the 27th with hr block. It still hasn’t been accepted. I tried calling the dor twice yesterday, they said 90 days both times even though I was just trying to figure out if it had been received. At this point, I just want to see them get accepted not necessarily a refund date even though that would be great. I’ve never had this happen before.
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@georgiagirl You’re welcome!
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Oh okay, that’s makes sense, thanks for the info.
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@georgiagirl Those submissions are when you opt in/opt out for notifications & make changes to your gtc account. Look at the links in blue. If you click on them, they will expand & give you more information.
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@Taxturtle. I dont think that means anything. Mine also says processed with a date of 2/7/20. But when I check refund status it says this. The Georgia Department of Revenue is taking extra steps to protect our valued taxpayers. You will receive a letter with instructions to complete a verification process. Thank you for your cooperation.
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@ Taxturtle
I know right lol. Hopefully we have some type of movement overnight. I don’t think anyone has gotten any movement from Georgia yet, besides having the amount in green.
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@GeorgiaGirl! I hope they don’t play around with releasing it this year. They should have to release it within 72 hours of processing. We should petition for a law that says just that lol.
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RE: Taxturtle
I checked mine also and it said processed as of 01/31. -
I just checked my dor account again and dug around. If you’ll click on submissions, it’ll tell you when it’s processed.
Mine was processed on 1/30. Now it’s just a matter of being released.
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@Bobbo I always call when my message says to so and I just tell the rep that when I check my refund it tells me to call.
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When I complete my Id verify with dor will I have to id verify for the state as well
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Just checked dor after I called today and now I have this message. The Georgia Department of Revenue is taking extra steps to protect our valued taxpayers. You will receive a letter with instructions to complete a verification process. Thank you for your cooperation. Anybody know what this is?
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@Kara
Mine said that first. Well it said the info maybe incorrect. Give it a couple of days. You should also consider creating login at GTC
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Mine still says info doesn’t match their records but I know it’s correct. Anyone ever had this happen and not update but received their refund?
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Just got off the phone with rep from GA DOR… She said 90 days is the threshold timeframe they give. To allow system to check for errors and issues. She said if there are no issues the system pushes out the refunds. She confirmed my return said there’s not showing any errors or “holds” and said that I could get it any day now. She doesn’t want to give an exact date, as they’re advised not todo so. However refunds are being released throughout the day and night systematically… Mine is showing green. As I said earlier when I login into my account on GTC… I suspect to receive it between Fri and Tues at the latest. Hope you all find this helpful. Last year I got mine on the 12th of Feb 🙂
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What does calling do exactly? Like what’s the ask if the rep?
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Alright he told me my message should update within 24 hours. I’ll check back tomorrow and see what happens. Getting a good rep is 50/50, so we’ll see.
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Hey all. I’m also green, finally updated to green Monday I believe. Like someone else said, every year I’ve had the call and press 3 message and I always call. So, on the phone now with a rep.
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@givememy_money thank you!
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@Kara 877-423-6711 option 2 then it will ask for your info and it will tell you your refund status. After its complete it will ask you do you want to speak to a rep. Choose option 1. Hope this helps.
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Can someone give me the number to call to speak to an actual person? The number I found is only an automated answering system. Thanks!!
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Ok so I called them. The rep I spoke was very nice. She stated that I was in the process of being processed. Whatever that means and then stated the generic message to please allow them up to 90 days.
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@Bobbo yes. Overnight. It used to be between 7 and 8 at night but now it’s sometime late like midnight until 3.
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Does GA update once per day like the federal?
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Same here still in green, but it usually zeros out pretty quick for me, within a few days.
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@Bobbo, usually up to two weeks unless you call. For three years I’ve had to call to get them to release it. I don’t know what crawled up their behind lately.
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Usually how long once an amount turns green until it zeros out?
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Same here. Refund amount still in green. I might call them today and see if they go ahead and release it like I had to do for the past 3 years. I always have mine by feb 15th.
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Just checked, still return value in green
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@ Liy Liy
I’ve experienced this. I would just keep calling back every 3 days until you get to someone or I think I pressed the number for Id verify or fraud prevention or something. I don’t remember the number. I’ll have to find my forum entry about this LAST year to find out what number I pressed.
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@PF
I’m instructed to call every year and it’s NOT a generic message. Every time I call they want me to basically ID verify over the phone and then my refund is released soon after that. Once or twice I got the wrong person, but overall, every year they actually need me to call.
One time I didn’t call thinking it was a generic message and I ended up wasting 2 weeks waiting for my refund! I told the person on the phone that I thought it was a generic message and they said “No, we actually needed you to call.” I decided from then on to never do that again. *sigh*
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It’ll say your info isn’t correct if they haven’t processed it yet.
Also every year people call the number—because they’re instructed to—and it seems to just be the generic message.
Totals go to zero the day they issue the ddd. :)
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@Kara, did you use HRB? They use Republic Bank so it might just be a test from Republic to make sure your account is working. I hope it’s a state DD. I can see all of my money in green, praying it comes soon for everyone.
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@georgiagirl-2020k idk which one either bc state says my info isn’t correct when I check it but I know it is and federal just says received. I’m not sure what’s going on 😊
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My status is saying: Your refund has been received and it is currently being processed. Please contact the Taxpayer Services Division at….. I called and was told that I didn’t need to call although the site directed me to. Has anyone else experienced this? If so, what was the outcome?
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@Kara, it Definitely sounds like a deposit pre authorization, I’m not sure for state or federal though!!
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Can someone tell me what this means. When I check my bank acct it says this REPUBLIC TRS DEPOSIT PRE NOTIFICATION $0.00. What does this mean? Is this for state or federal refund? Thanks 😊
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Hey everyone…so everytime I put in my info its saying its not correct….Also when I try to set up an account online its not allowing me to….so basically heres the question….Will that happen if it hasnt been accepted yet?
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Thanks for the responses guys! I never knew that GA was remotely track-able. In the past I always looked at the GA where’s my refund, but IIRC last year it updated the day I got my DD
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@ Bobbo, from what I’ve seen, once the amount goes black, the following day I receive a DDD. So if tomorrow the amount goes black, expect to see a DDD on Thursday, with a deposit date of maybe Monday but I have a prepaid card so I always receive my state deposit on the exact day the amount goes black.
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Mine was accepted today, too. It’s still showing as a credit and when it zeroes out, the refund will come. They were slow last year, too. :(
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Last year I was accepted on Jan 28 & I received my refund on February 14 so I’m thinking this year it will come on the 21
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From that experience do you think there’s a chance for this Friday ddd?
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@kfreeman ok hopefully mine will update soon. Do you know if they only update once a day?
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@Kara I didn’t file until sunday and mine is now green.
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Also, how do I sign up for alerts and do they only do updates once a day?
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Mine still says the same as yesterday. I didn’t file until this past Friday the 31st. When did you all file? Earlier than me?
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From what I’ve experienced , in past years when my amount showed up in green, a couple days later the amount would turn to black 0s which meant the refund was sent.
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My Ga. state taxes were just accepted and it’s on green. Yay!!!
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Mine is also green. Is this a good sign? I assume yes, but what does it mean?
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Same here. Stupid text woke me up at 3:23 to be exact. This is the first year I’ve seen my amount in green so fast after acceptance . Maybe they’re not moving turtle speed this year.
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Hi guys, finally accepted with my green refund amount showing on the Ga tax center website!!
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Woke up to my received text from GA! Finally!
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Finally! Accepted and waiting.
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Hey guys, checking in. Same message if refund received and allow 90 days. Hoping for early ddd
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Good Morning!!
Just got email from And text. Ga DOR that they received my return on 1/22/2020. FYI you can opt in and sign up for notifications about your return and refund status. I’m thinking we may see funds deposited and/or DDD between this week and next. 👌🏾
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Yep same here, just checked and mine now says the same.
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Just checked dor and it states. Refund Status
Your tax return has been received and is being processed. Please allow 90 business days to complete processing.. I didnt get confirmation email of acceptance but it looks like they’ve started. -
This is becoming ridiculous. Still no acceptance! This is gonna be a slow year for georgia I see.
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Called Tax Slayer inquiring. My state return efile status is showing pending on their Software. Was advised that Georgia DOR just opened today officially. And to wait a couple of days for both acceptance and an update online when I log into Ga website to check status. I’m enrolled in text message notifications with Ga dor.
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@babbo
My pleasure. To me it sounded more like days. Hoping not though. I told her that the site gives different dates and that we’re all getting the same message when trying to check status and how some software users couldn’t efile until today. Usually mine is accepted right behind federal. Somethings definitely up
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Why in the world are they not accepting returns yet. They were supposed to start today!!!!
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@Naomi – thanks for the update on the call!
Did it seem more time today, or more time in days?
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Spoke with someone at GA adept of Revenue, who advised they’ve not yet started accepting refunds. Which explains why most of us haven’t got an acceptance or can check for refund status. She said to give it a little more time. 🤷🏾♀️
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I’m getting the dames message as well. Stating “ information does not match records”. I used TaxSlayer has I have been for 12 years and have not gotten an acceptance yet. On hold with GA Dept Of Rev… I’ll let you all know the outcome
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Thank you all! Maybe we will see movement on it soon!
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I am getting the same also, which I guess means they haven’t imported any data so far.
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Still no acceptance…wonder whats going on with Ga this year?
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Kara, I get the same message
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When I check my Ga refund it says my info is incorrect but I know it’s right. Anyone else getting this message also?
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Checked my GA this am, still not activity. Probably won’t start until Monday.
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I got that 2/3 message twice, but when I tried again on 1/27 my efile was successful. I have yet to be accepted. I don’t know if GA knows when they will start accepting returns.
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I’ve seen 2 messages from the state of Ga. and both are on their website.
One says they’ll start processing returns on Mon Jan 27th and the other says they’ll begin accepting them on Feb 1st (which is a Saturday so…doubtful).
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Yes, I got the same message about not being able to file until 2/3
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I’m unable to submit my return via TurboTax there message I keep getting is because Georgia doesn’t start accepting state returns until 2/3. Wheat could be the reason? Is anyone else getting this message? I’m seeing others in Georgia that’s submitting with no issue.
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IF ANYONE ELSE IS STILL WAITING, CALL THE INCOME TAX COLLECTIONS NUMBER AT (404) 417-2122.
Didn’t have to wait long.. the nice lady pushed my refund through there on the phone. Been waiting three months and the actual DOR had been useless. Hope this helps if anyone else’s is still waiting!
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Has anyone received their GA tax refund yet? I filed on 4-15 and still have the processing message. Wondering what the realistic timeline is for this year. This place seems a graveyard.. we shall see!
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Mailed paper return to GA on 4/8/19, was delivered on 4/9/19.
Have not received anything yet.
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Anyone get their GA yet?
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Submitted my GA state refund on March 13th, saw my refund amount reflected online on March 15th. The status was that it was being processed and could take up to 90 days.
Checked status every Friday afternoon since and still the same status. Decided to check today (Wednesday, May 8th) and the status message changed, requested a call to GA Dept of Revenue to speak to a customer service rep.
Will call tomorrow morning.
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I filed late January, no update. Waited my 90 days and checked DOR yesterday. It had the message to call and speak to someone. I called, waited almost an hour on hold, and she got my info, placed me back on hold for a few minutes, then came back and told me my funds had been released and I should receive them soon. My amount is now black 00.
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Update… After submitting to the ID verification quiz and successful passing it, 24hrs later my green went to black zeros, as of today I guess I’m waiting on either a deposit date or money just showing up in the bank. Good luck and speedy processing to all.
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Omi, you said you received a letting in the mail telling you to verify your identity?? I’m in the same boat filed in late January and been had the 90 processing message ever since. Amount is still green. I haven’t received anything and when I call I’m on hold for over an hour just to get the generic response.
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So just an update.. finally got a message from GA DOR that they are taking extra measures against fraud and that I need to verify my identity. Now this is after I called and was told everything looks good and nothing is needed from me, so I asked the rep about the letter she said she couldnt give info about it but to wait and follow the steps… Crazy thing was I pretended as if I didn’t know this letter was coming and she was giving me the same pre generated message, until I made her aware that I know a letter was sent out, that’s when she told me she can’t tell me anything about the letter.
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Hey Omi. Let us know the outcome. I, too, called Georgia DOR on Friday 4/5/2019. Wanted to make sure they weren’t waiting on me for anything further or that they needed to confirm my identity. I was told so far everything looks fine and to continue waiting.
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The green total is taking forever to turn to black. I’m going to attempt and speak to someone again and state my claim that this is my money and I need it now… Lol
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Submitted state and fed on Monday 2/4. Received fed maybe two weeks later. GA DOR account did not show my refund amount. I know it takes up to 90 days but should at least show the amount online.
So I waited, contacted my tax preparer over a month later and on March 13th my tax preparer submit again and two days later the refund amount shows up online on GA DOR account. The refund amount is still in green and I do get the message to wait up to 90 days.
I’m getting anxious only because two other people who use the same tax preparer had to submit theirs again after I submit mine and they both got theirs back within 10 days. Tomorrow will be 3 weeks since resubmitted. Fingers crossed though.
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Any word on GA updates coming? Filed 1/14 accepted 1/16 state on 1/28. Got federal bit no movement on state? Any inside word out tips would help a lot. Called DOR but they are go giving that generic message.
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I filed and was accepted 2/3/19.
Received Federal 2/12. Is your refund the amount of the total credit or the amount of other? My online count has:Tax:
Other:
Total credit: -
Filed on February 6
Woke up to DD of 3/13 on 3/9 for federal
Amount went black for state on Saturday
DD of 3/13 on 3/11 for state. They moving pretty fast this year -
@Robert Did u call GA DOR?
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Mt Georgia tax refund says to be transmitted to your bank on 03–01-19 still not deposited as of 03-07-19 and bank has nothing pending either. Got my federal yesterday deposited 03-06-19.
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Ok, this year is insane with GA. Filed 1/28 and accepted 1/28. Got Federal back on the 2/13 but STILL nothing on State. I’m getting the processing message. No numbers no colors. When I call they just say it is processing and to allow 90 days. Crazy and annoying. Anyone else with this problem?/
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I filed 2/18. Got fed dd 2/27 and state dd 3/5
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When did you guys file line just received? I’m still getting the allow 90 BUsINESS DAYS lol what a joke. Filed and accepted feb 13, still have green amount
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My state deposited my full refund even tho I got the “offset” message. I guess GA decided they didn’t want their $25 after all lol.
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Anyone with DD 3/1 on text and 3/5 online seen deposit?
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Took mine two days after black to get ddd
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Ok, so my refund amount updated to black $0.00, how long after does this happen do you see a refund date?
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Mine finally updated from the offset screen to ddd 3/5. I owe the state $25 from last year so i already knew what the offset was and didn’t need to call.. i was on the offset screen for two days before it switched
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What does it mean when balance turns into black zero for state refund 🤔?
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@DianeTin the settings of your account click edit and change it under authentication type
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How do you sign up for emails or text alerts? I have a login to Georgia tax center. I efiled 2/5. WMR showed processing as of 2/10. I called last week and said it didn’t actually go into the que until 2/20. My refund amount is still in green.
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My amount has been green for 3 weeks. Is it panic time. What do I need to do??
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I filed 2/18. Got federal back on 2/27, still got the 90 day message for GA.
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I am still sitting at being processed allow 90 days message. What else do I need to do to speed up the process?
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My refund posted to my Chime @ 10:10pm and it had a DD of 2/21/2019
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Since this was my 1st year filing I had to wait for a paper check. GA stated mail date of 2/12/19 but had to wait until today 9 days later for it to arrive. It was drawn on Wells Fargo so I had no problem cashing it since I bank with them. Just FYI news in case somebody is waiting for a paper check Wells Fargo stated they are cashing all GA State Refund checks Free until the end of the tax season this year.
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Don’t go by the date on the text or email you receive, go by the date on the Georgia WMR. That’s happened to me the last two years, kept waiting and waiting and it didn’t get deposited until the WMR date. Those texts and emails are generally 1-3 days early.
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My DDD was 2/21/2019
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I just got an email that it was sent to my bank and it could take 1 to 5 days to receive. I use Chime..this is new idk when it will actually hit my account
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did anyone else get a ddd and it didnt deposit on the date they gave you?
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@RefundWanted, are you calling 877-423-6711 or another number?
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Tuesday called pressed 3,3. Rep said she processed refund. Wednesday, went from Green balance to black 0’s. This morning had a DDD for tomorrow 2/22.
If you havent called, GA please call early so they can process you. After that only takes 3 days tonhave funds.
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Tuesday called pressed 3,3. Rep said she processed refund. Wednesday, went from Green balance to black 0’s. This morning had a DDD for tomorrow 2/21.
If you havent called, GA please call early so they can process you. After that only takes 3 days tonhave funds.
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i didnt receive a deposit this morning
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Refund just posted at 2am in my BOA account. Thanks everyone, and hope you gets yours soon! Good luck!
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State return accepted on 2/4
wmr updated to DDD of 2/21 on 2/19
Refund just hit my account. I bank with Chime.
Good luck everyone. I hope your wait isn’t long. -
If I’m having fees coming out of my refund, does state of of Ga allow them to be taken out of my state?
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Anyone else have to submit a schedule c or get a letter? Wondering how long it will take once they received it as I uploaded yday when letter came and called to confirm that they got it etc….waited for 1 hour from 4-5ish pm and finally talked to someone. she said yep…. just wait for it to be processed and released. If anyone has done this please let me know how long approx it takes…..30 days 45 next year ha ha
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Sorry – Apparently I’m having trouble knowing what day it is…. =/ Correct full update below with all correct dates!
—–
Mine turned black 0’s yesterday *2/19*. Today got DDD of 2/21.
Before this — I also had an offset as well for last year, and the offset message on WMR telling me to call. Called about the offset *2/18* (yes they were open, little to no wait), and spoke to rep who told me how much they took, and that everything was processed just waiting on a release of refund.
Filed 1/27 through TT, Rejected 1/28 due to forms being updated on the backend (no fault of mine), Went back in to TT basically to just resubmit again with no changes, Accepted 1/29.
Hope this helps someone. (No DDD on Federal yet if that’s helpful, still “is processing” message. PATHer.)
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Correction to the date on first line:
**Mine turned black 0’s yesterday 2/19**
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Mine turned black 0’s yesterday 2/20. Today got DDD of 2/21.
Before this — I also had an offset as well for last year, and the offset message on WMR telling me to call. Called about the offset 2/19, and spoke to rep who told me how much they took, and that everything was processed just waiting on a release of refund.
Filed 1/27 through TT, Rejected 1/28 due to forms being updated on the backend (no fault of mine), Went back in to TT basically to just resubmit again with no changes, Accepted 1/29.
Hope this helps someone. (No DDD on Federal yet if that’s helpful, still “is processing” message. PATHer.)
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CALL AT 8 AM….Do not fall for the Press 1 to call back as they never did and I waited for next am
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Kfreeman I had same thing 2 weeks back and finally called. Nice guy told.me they needed schedule c and henwould mail letter. 2 days later 775 from “other” arrived in my account and the rest being held until I uploaded sched c
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@MrsTisha i just got mine in the mail today finally! Im hoping you should see yours tomorrow at the latest if not I would give them a call but if you dont have it by friday it could be the postal carrier so I would contact them as well
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@Nicolette – Filed Jan 24th Accepted Jan 28th and since this was my 1st year in GA my return had to be mailed and has a date of 02/12/2019 – Black $0 – was expected refund check by today but still has not came. Trying to see if you received yours yet. I really hate worrying about this refund USPS is unreliable sometimes. I don’t know when to expect it now.
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My amount is still showing in green. Has been for well over a week. Fed ain’t doing anything either. I’m so over this year’s tax season.
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I got mine last Friday and was shocked as it came b4 federal for 1st time EVER! Anyone from GA seen federal move yet? I am PATH stuck on is being processed
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@RefundWanted – good deal! I think I’m going to have to call also.
Accepted on the 28th of Jan, green and approved on the 7th of Feb, still green. It’s a small amount, so I wasn’t *stressing*, but considering I’ve received Federal and CA taxes, now GA is hanging out there for 2018.
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my DDD is 2-21-19. my bank usually deposits 2 days before. we will see tomorrow.
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Just got the black 0. Whoop Whoop
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@GB I just looked and it said the 21st it was the text that took me away
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@GB I hope so
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Hopefully it should be in your account in the am. wmr says 2/21 for me. Looks like we’re almost there.
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@GB I just got text that mine will be transmitted to my bank on 2/19 but I 👀nothing yet but it does say lplease allow 10 business days from that daters confim receipt
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I elected to receive my state refund via the mail. Last tuesday the website said it was scheduledbto be shipped or had already been shipped out on 2/12/18 i still have yet to receive it my acct balance on GDOR is black so im hoping by tomorrowbor thursday at the latest but I will update when I receive it so you guys can hav a time frame. Btw i filed 2/1 and accepted same day 2/12 is whenvthe website told me it had been mailed (or was scheduled to be mailed)
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My Georgia state went from processing to, processing and it if takes longer then 90 days to call 👀
I called yesterday and they said nothing was wrong don’t know why it’s taking so long when I filed on the 5th.
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I have a DDD of today 2/19/19 but nothing has been posted!! 😞 I wonder why I haven’t received it.
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@GB fingers and toes are crossed
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@ Lisa Awesome! I should have mine Thursday then. The holiday made it one extra day but a week like last year without.
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@Phyllis_123 @Chantel
My amount also went from green to black today after being stuck in green for 2 weeks. Based on the trend is this thread, that usually means our returns have been processed. I’d bet we will see DDDs this week.
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Mine was credited in my bank account early this morning. I know from now on to never trust the text or emails they send and to go only by the date on Georgia’s WMR. The text said 2/14 it was sent and WMR said 2/18. It was there yesterday but didn’t post because of the holiday.
If you’ve been in green for a while with no movement, I’d say calling is the best thing you can do to get it headed your way.
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Yes. Finally.
It only took 8 days 🙄 -
@ Lisa Anything today? Nothing for me.
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Just called and spoke to a rep as suggested by many others in this group. My account has been in green since Feb7th. She asked me a few basic questions and put me on hold so she could get my return reviewed. When she came back she said she was able to get my return processed and I should recieve it within 30 days. Which I think basically means I will have a DDD soon. Hope this helps someone.
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Yep mine is black now I checked my account and nothing what are they doin I don’t understand
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Fingers crossed that my snail mail check comes today.
I’m so sick of waiting! -
wait my balance says 0.00 in black. it was in green yesterday…what does this mean? hopefully something good.
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now i am getting the message :
Your tax return has been received and is being processed. Please allow 90 business days to complete processing. If it has been longer than 90 days then contact the Taxpayer Services Division at 1-877-GADOR11 (1-877-423-6711) to speak to a customer service representative during our normal business hours M-F 8am – 5pm.
at first it said:
Your tax return has been received and is being processed. Please allow 90 business days to complete processing.I am so tired of waiting…
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I had a DDD of 2/18, going on HRB Emerald card, Still nothing. Anyone else still not recieve thier state from a DDD of 2/18?
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Navy Federal CU
DDD 2/19
As of right now still not showing up. -
DDD date 02/19. Refund just dropped at 11:00pm.
There is hope! Hang in there.
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i always get federal first then state. i filed on 1/29 and i still dont have a DDD. so annoying.
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Same boat, amount is still Green no DDD given. Called and spoke to a rep last week so said I was still processing. I always get my state refund first, this year it looks like the federal will come first smh
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I don’t have a date either I don’t understand
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@tiffni same here smh
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@tiffini thank you
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@AJ You will have to create an account on GA.DOR website it gives you that option, from there you will see your balance
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I have a DDD for today, text saying it was sent on the 14th.. but still no money on my Emerald card.. bah
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@tiffini can you tell me where to look? I hear people talking about amounts green then turning black.
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My balance is still Green, I’m over it 😞
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i still dont have a ddd :-(
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@ Lisa My guess is you will get yours on Tuesday and I will get mine Thursday.
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Mine shows an actual balance of the refund, I have an account w/DOR, but it still says it is going to take up to 90 days to process my refund. WTH???? I’m getting it thru direct deposit. Anyone else have any ideas?.
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When I googled it said the mail wasn’t running. So I’m still stuck waiting.
I hate this state sometimes -
Just an FYI – Monday is NOT a state holiday. I just checked on georgia.gov.
There is hope!
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And another day that it hasn’t arrived in the mail
I’m calling Monday. I’m beyond over this tax year!!! -
Ugh, I wish my bank would release it early. I imagine I won’t see it until Tuesday because of the holiday. At least it’s on the way.
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I got my GA Refund! DD of 2/18, in my bank acct this morning due to holiday.
Filed 1/25
ga accepted 1/28 -
got the credit portion of mine oddly enough…Dude otp told me i had a letter coming to justify my sched c
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@shayla haven’t received mines either and my DDD was 2-15 I spoke with customer service today and she said it was just released today
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Got a DDD of 2/15 for my state refund.. Still nothing..
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My friend got hers back already, she filed 02/01. I filed 01/26. I’m trying not to worry!
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Katherine
I will. I swear I’m so sick of waiting.
We live in the same state. Don’t say a date knowing that it should be here in a day or two.
🙄 they lie way too much -
My account shows “Error – Timely” I called the number and talked to a rep who said they do not show any errors and that it is just processing. Does this match up to what you guys have experienced? Return was accepted on 1/28/19. Still no info. Balance shows $0.00 in black. Thanks!
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@ Lisa Let me know when you get it. Mine was mailed the 13th and I would love it to be here earlier than a week.
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Katherine
Well mine says it was mailed on the 11th. Didn’t come today. Finger crossed for tomorrow!
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@Lisa Looks like I am waiting on a check too because of a system glitch.
Last year I was a first time filer for Georgia so I had to get the check. Looking back it got here a week after the day they said they sent it. It was sent on the 17th and got it on the 24th.
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Same as GaFiler. Got a text saying it was sent on the 14th but when I check WMR it says the 18th.
Yay!
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I’m hoping this snail mail check comes today. If they mailed it on the 11th I would’ve assumed it would’ve already been here.
Anyone else waiting on a paper check?? -
Got a ddd for the 15th on my state but so far nada. granted it is pretty early on.
Somewhat worried about the “verify” word on my WMR page tho.
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My deposit hit my Netspend around 10:40 PM
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just go text refund issued date showed 2/14, checked ga wmr site and and it shows dd of 2/18! Hoping everyone updates soon!!
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Direct deposit just hit my account – Chime.
Breakdown
02/01 submitted taxes
02/01 GA accepted
02/07 GA sent email stating they received my tax return on 02/01
02/10 refund amount in green
02/12 checked refund status – received message instructing me to call and press 3. I called and answered questions. Rep released my funds and told me to wait 90 days.
02/13 balance changed from green to black zeros.
02/14 checked refund status – ddd of 02/15
02/14 about 11:30 pm received deposit.I wish you the best of luck! See ya next year.
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Mine hit my netspend at 10:42 .
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I have my money going to RushCard and I usually get my deposit a day before the set date but as of right now I have no funds! DDD 15th
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@david that’s how I thought it went. I’ve never heard anyone, since I’m on tax groups on Facebook, mention anything about their fees being taken out of state. Why would they tell me that i was getting one amount back for state and they told me specifically what my amount would be from federal after they took their fees out. I feel it’s useless to take the fees from state if it’s way less than the fees you owe. I filed myself last year with tax slayer and have done other family members as well and they took their fees out of the federal and not state. Netflix usually post the night before the DDD or the day if I’m themorning. At this moment I still have no deposit hit yet.
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Mine just deposited . Happy taxmas. Good luck everyone. See you all next year. I have pay pal account which is apart of net spend and was suppose to be deposited on 2/15
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Fees can only be taken out of federal returns.
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Anyone with netspend get their 2/15 deposit yet?
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@Frustrated at its finest
I believe if you have fees taken out of refund, that the tax preparer will get their fees paid first. so if you have fed and state refund, which ever hits first will be used toward fees and whatever is left will then be sent to you. so since your state hit first the tax preparer may apply your state toward fees and when your fed hits, they will take reminder of fees and send your remaining fed to you. I would call your tax preparer and see if that is the case
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@diana when did you call?
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Got my deposit today after calling like they said! See everyone next year!!!😋
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Mine was suppose to be deposited today. I have Netspend and i haven’t had a deposit hit yet. Was told a possibility fees will be taken out which I don’t understand how since the refund is way less than the fees. Called ga dept of revenue and she claimed it has been released to the bank today and that i will get the amount I am suppose to get back but still no deposit yet!!! I’m beyond frustrated and aggravated!!!
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Unless you get a letter or something saying to CALL …DON’T. those phone answering peopke make $h1t up!!! paid by the number of calls taken!
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Mine says it was supposed to be mailed or was mailed on the 11th. Still haven’t seen it. 🙄
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Finally got movement at of 1:30 pm my green amount went to black zeros.
Hopefully Saturday I’ll have it. the WMR tool still gives the wait 90 days message.
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Your refund is scheduled to be transmitted, or was transmitted, to your designated bank account on 2/13/2019. Please allow 10 business days from that date to confirm receipt.
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@LOVELYLADYB. I totally agree. Happened to me as he said he wants supporting docs for schedule c. Letter coming yet I got this text that my dd was sent on 13th!
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@Lovely lady b that’s the option they usually give when your WMR message says to call. It’s to do a short id verification over the phone.
Every year though, I just have a simple return with one W2 so I have nothing to audit or question which is why I get irritated when it sits for so long. I remember times when I’ve gotten my Georgia refund four or five days after filing. These last few years though, good grief.
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hopefully will update to dd tomorrow😊
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I suggest to avoid calling option 3, that is the sui/fraud dept. You are inviting them to question your return. I wish I had not done so, that’s what happens when you follow the internet.
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I updated to black zeroes,after still showing refund amount in green this morning. I did call yesterday, and was told I was still processing and to give it a few more days. but showing good movement today!!😂
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Filed 1/25 accepted 2/1 had to call and push 3 then 3. Just checked and it says DDD 2/15! BOTH credits! Yaaay
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@kathyarzola
Yeah that confused me as it said sent on 13th and the site for WMR says different but it was sent yday ACH for deposit Friday 15th depending on how your bank processes incoming ACH.
Even stranger I got the generic processing message but called Tues and was told that they would send a letter via snail mail and I needed to send supporting documentation for schedule c even tho i used TT small business version. I called yday asking if they sent letter and was told it could take 7-10 days which is like an eternity ! My black zeroes turned to green number that was not correct and then overnight changed back to black yday. Today I get thisYour refund is scheduled to be transmitted, or was transmitted, to your designated bank account on 2/13/2019. Please allow 10 business days from that date to confirm receipt.
hoping it is not a false positive and they pushed mine through
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Even stranger I got the generic processing message but called Tues and was told that they would send a letter via snail mail and I needed to send supporting documentation for schedule c even tho i used TT small business version. I called yday asking if they sent letter and was told it could take 7-10 days which is like an eternity ! My black zeroes turned to green number that was not correct and then overnight changed back to black yday. Today I get this
Your refund is scheduled to be transmitted, or was transmitted, to your designated bank account on 2/13/2019. Please allow 10 business days from that date to confirm receipt.
hoping it is not a false positive and they pushed mine through
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I was told a letter was being sent to me when I called on 12th regarding schedule c supporting documentation. Got this today:
Your refund is scheduled to be transmitted, or was transmitted, to your designated bank account on 2/13/2019. Please allow 10 business days from that date to confirm receipt.
I wonder if they just pushed it through as i called yday and asked them why I paid TT all this money and it still wasn’t enough…..
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I called 2 days back on 12th and they told me a letter was coming for me with instructions on how to upload supporting documentation for my schedule c and yday I called and asked why the heck are they doing this when I obviously used TT and it was already accepted. Today I get this below via text
Your refund is scheduled to be transmitted, or was transmitted, to your designated bank account on 2/13/2019. Please allow 10 business days from that date to confirm receipt.As a PATHer Initially I expected state refund first but 2 days ago I lost all hope………Anyone else?
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Got this today and this is AFTER seeing my return on site go from green to black Zero..I caled DOR tuesday to ensure all was good and told that I need to upload supporting schedule c documentation and they were sending a snail mail letter.
You are receiving this message because you have opted-in for notifications. Your refund is scheduled to be transmitted, or was transmitted, to your designated bank account on 2/13/2019. Please allow 10 business days from that date and verify your designated account information to confirm receipt.
If it has been longer than 10 business days, please contact the Taxpayer Services Division at 1-877-GADOR11 (1-877-423-6711) to speak to a customer service representativ
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@amari what bank?
Got this today and this is AFTER seeing my return on site go from green to black Zero..I caled DOR tuesday to ensure all was good and told that I need to upload supporting schedule c documentation and they were sending a snail mail letter.
You are receiving this message because you have opted-in for notifications. Your refund is scheduled to be transmitted, or was transmitted, to your designated bank account on 2/13/2019. Please allow 10 business days from that date and verify your designated account information to confirm receipt.
If it has been longer than 10 business days, please contact the Taxpayer Services Division at 1-877-GADOR11 (1-877-423-6711) to speak to a customer service representativ
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Finally! I just went to black zeroes! Thank goodness.
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@Peachblossom. Called them today and told them my account has error – timely on 2018 and it has a message to call in. The lady said she fix an amount the was wrong on my return and said I’m good to go. I then check my status after hanging up and it has the your return has been received give 90 days messages thanks so much.
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Just went to 0.00 in black. After calling them to see if I had to verify anything.. still no ddd, but I’m sure I’ll get it tomorrow or saturday.
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My refund amount is still in green after calling yesterday morning and being told it was released. should I call back. At this point I’m agged!!
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@Ashley….. what was your ddd or what did your communication say
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Received my refund this morning
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Well they cut me a check instead of doing direct deposit. I won’t see mine until next week but it’s on its way.
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Proof that they make mistakes at Dept of Rev. I got a text message and an e-mail stating that my refund “has been or will be sent to my bank by 2/13”. I freaked out because I use Netspend and haven’t gotten the deposit yet. So I checked the Where’s my Refund on my computer and it says 2/15.
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Got this email at 7:10 –
“You are receiving this message because you have opted-in for notifications. Your refund is scheduled to be transmitted, or was transmitted, to your designated bank account on 2/13/2019. Please allow 10 business days from that date and verify your designated account information to confirm receipt. “
The website gives me the same message as others with the 2/15/19 date.
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I received the following message:Your refund is scheduled to be transmitted, or was transmitted, to your designated bank account on 2/15/2019. Please allow 10 business days from that date and verify your designated account information to confirm receipt.
I hope I receive my funds tomorrow morning.
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@NaynayB did u make sure your banking info iscorrect?
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I woke up to this Your refund is scheduled to be transmitted, or was transmitted, to your designated bank account on 2/15/2019. Please allow 10 business days from that date and verify your designated account information to confirm receipt. If it has been longer than 10 business days, contact the Taxpayer Services Division at 1-877-GADOR11 (1-877-423-6711) to speak to a customer service representative during our normal business hours M-F 8am -5pm. Yay hopefully it goes in today
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my wmr now shows:
Your tax return has been received and is being processed. Please allow 90 business days to complete processing. If it has been longer than 90 days then contact the Taxpayer Services Division at 1-877-GADOR11 (1-877-423-6711) to speak to a customer service representative during our normal business hours M-F 8am – 5pm. -
@ an
i also just checked and have that message now, I think it is a good sign, saw others update to that, then they 0 out. my any is still (green). I finally broke down and called yesterday, but was told I was still processing. I was accepted on 1/28. -
Has anyone else received this message: Your return has been received, and it is currently being processed. Please contact the Department at 1-877-GADOR11 (1-877-423-6711), option 3 to speak to a customer service representative during our normal business hours M-F 8am -5pm.
I filed on 2/1/2019
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Still no change over here I guess I’ll try to call today and hopefully I can get it released.
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GA DD date of 2/13. File and accepted 1/31. No deposit just yet, but I am in “stalk my bank acct” mode…
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, just got a DD of 2/15. I zeroed out yesterday
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Leigh Toole. i always understood netspend posts at the same time they receive it but who knows
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Refund Status
Your refund is scheduled to be transmitted, or was transmitted, to your designated bank account on 2/15/2019. Please allow 10 business days from that date and verify your designated account information to confirm receipt. If it has been longer than 10 business days, contact the Taxpayer Services Division at 1-877-GADOR11 (1-877-423-6711) to speak to a customer service representative during our normal business hours M-F 8am -5pm. -
Kathy it could post today or tomorrow, depends on what time yesterday they released it
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@Leigh Toole. I just got the same thing but i use netspend and it isnt thrre. Now im really freaking out.
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Ok so I check my status again after checking around 6am when it gave me the 90day message now it gives me a DDD 2-15-19 so as I assume the website doesn’t really fully update until after 630ish
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(GA Refund Issued) Your refund is scheduled to be transmitted, or was transmitted, to your designated bank account on 2/13/2019. Please allow 10 business days for deposit.
This just texted to me 2 minutes ago :) there is still hope ladies :)
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I didn’t get a DDD until 11 pm so there’s still hope for today.
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No change
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Timeline for me was
Filed 01/15
Accepted 01/28
Ga tax center didn’t show credit in green until 02/07
Went to 0 on 02/12
Got DDD 02/13 to receive money 02/14
Received money today 02/14
:) good luck everyone else who hasn’t gotten their refunds -
I don’t think the site updated yet
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Well, so much for calling. She obviously didn’t do anything. Still have my refund in green. The only thing that’s changed is my message. Now it says if it’s been more than 90 days to call.
I give up.
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Zeroed yesterday but no ddd today :(
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No DDD for me either. Went zero yesterday.
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Got my stated deposited into my bank account this morning. Super nice Valentine’s gift! Filed and accepted 1/30.
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I thought i wpuld get a ddd tonight since my balance changed to 0 yesterday. But no update for me.
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What time does dor update ddd? I’m really expecting to see 1 by morning.
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Georgia just posted refund to my acct!
Amex bluebird card – gotta love ’em! -
@ chevy sounds like your situation may be different. If you had a schedule c, they may ask for receipts. I suggest you call to find out what’s the issue. Good luck! I’ve just accepted I owe 1100 bucks and will pay ASAP
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Hi I posted almost a week ago I double checked the date I spoke to them it was last Wednesday when she said they processed my tax return. She said I’d have my return within 5 days and it hit my account today. When you call them they can tell you if it has been processed (at least the nice ones will) if you get lucky and they do tell you expect to wait 5 days from the time they process it. Hope this helps someone!
Also if you haven’t signed up for a account on the Ga Tax center it is helpful if you do have one. If the amount of your refund shows up in green and the goes to zero That is how I know they have sent it to my bank . -
@chevy, if it still says Filed – Error then you should call them back. Last year I had that and when I called, it changed to Filed – Timely.
Your status under December 31, 2018 needs to say Filed – Timely.
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@lovely lady b will I get a letter. I called them couple of days ago and the lady did an ID verify and said I was good give it 90 days.
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Anyone know what time they update !
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@Lovelyladyb
Thank you, I wish it was easier for everyone. I know we all need that money! God bless!
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@Aunya
No you must be good then. Happy for you. -
@Lovely lady b
Are they all being flagged? I still have the amount in green, with filed – timely. Hoping that is good.
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Yes, ga is flagging schedule c’s this year. They rejected mine and added income and increased my tax bill. I have to pay them or show receipts.
If you see the word error timely and a black zero just know you are getting flagged because of a the schedule C. -
Thanks @peachblossom
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Checked my account online. Hit individual income tax at the bottom. Every years past it says filed – timely. This years say Error – timely. Why’s that mean.
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Year @RefundWanted, I called once this morning and couldn’t even get the woman to ask my name or look me up. I took Robyn’s advice and called back, chose option 3 then 3 and told her that my DOR said to call. She verified and processed on the spot.
If it hasn’t changed by tomorrow morning, try that 3 and 3 trick. My DOR evens shows that they received mine on the 28th but it’s just been sitting there with people that filed after me already getting their refunds. I remember doing this last year but didn’t think it would be such a big hassle this year, I was wrong. They need to make up their minds if we need to call or what. I’m tired of begging Georgia to send me MY MONEY.
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I just called to speak to a representative and she told me that my refund was still being verified and I needed to allow them to complete the processing up to 90 days. I’ve been in GREEN for a week now so finally decided to call after hearing everyone else’s sucess with getting their returns “released”
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@CocoaPuffs, I did the same this morning. We “SHOULD” see a deposit Friday or Monday.
Check in the morning and make sure that green amount turned to black zeroes.
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I called GDOR this morning, spoke to a guy, who verified my info, put me on hold, then came back and said everything was verified and that he released my refund.
does anyone know how long until my cash is in the bank? -
You’re welcome.
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@BA Thank you! Yay!
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@kathyarzola you’ll have one tomorrow for Friday.
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My amount switched to 0 last night. How long from that time before you see a DDD?
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i filed on 1/29. just waiting for a ddd
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Filed/accepted on Jan 31 just updated today DDD 2/14
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@Chantel you will know it has been released when the amount switches to black 0
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how will you know if they are trying to audit you?
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So does everyone with a schedule C have to send in documents?
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Does everyone with a schedule c need to send documents?
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I looked on WMRG and I get the message it is being processed and to wait 90 days. When will they approve? I logged in and the amount is in green. Someone please help.
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Is anyone else getting theirs on the Green Dot I guess Taxslayer card? How does that work? Does it come earlier? Always have used my regular bank but absolutely couldn’t afford the fees this year Had my sixth brain surgery in three years so it wiped us out.
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Ddd for 2/13 and it was in my account this morning. Not a second early but I’m happy to have it. Until next year, friends!
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I don’t know if this correlates but my WMR changed and added the wait 90 day thing today and today I went to zero. I was green from the 4th until they added that extra and went zero.
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Okay, called back and pressed 3 and 3. Told her my WMR said to call. She looked, verified everything and said she processed it and I was good to go.
No change on anything yet so hopefully I’ll wake up to something different tomorrow. Unfortunately, my need for that money went from “it’ll get here when it gets here” to “I needed it yesterday” due to an unforeseen bill.
Praying I have it by Friday, Monday at the latest. Thanks again @Robyn. <3
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Filed 2/1 ,zeroed out 2/12 , DD today for 2/14
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Mine went to black zeroes the other day and I decided to call as the message was a bit confusing on the check my refund….. wasn’t sure if I was supposed to call or not as email said no further action was needed. I called yday and a nice guy answered but put me on hold for 5 mins….every minute felt like 10! He came back and said he needed supporting documentation for schedule c and he would mail a letter with instructions. My login went from black to 0 to green again yday and overnight it went back to black zero….Figure he is just waiting on the upload and will release. WHO KNOWS…..I thought I used TT so they would handle all these details!!!! Hell I even brought AUDIT DEFENSE!
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Amount switched from green to black 0. So I know it has been sent out. No change to the message from yesterday’s update. So probably a ddd tomorrow. Hope it just goes in my bank
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Amount is 0 as of this morning.
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@Robyn, Thanks for the tip. I just called but didn’t choose 3 and 3. The woman I spoke with didn’t even ask for any of my info, didn’t look up anything, just gave me the 90 day spill and that was it. She was determined she wasn’t going to lift a finger. I guess these people don’t realize that our tax money pays their salary.
I’ll give it a few minutes and call back. I swear this is getting more and more ridiculous with Georgia every year.
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@peach blossom
Yes definitely call. I did yesterday. Call 18774236711 and hit 3 then 3 again. It’ll say fraud Dept but just go with it. I just told her I thought I had to call because there have been no changes in my status. I did that yesterday morning and my green number went to black 00’s this morning. Also, my WMR noticed changed…. No DDD yet but there’s progress -
I got my DDD for 2/14!!
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Money in the bank this am! My amounts changed to 0 last Thursday and updated with a dr on monday of 2/12.
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Amount turned to black 0 this morning, no ddd though. Hoping for tomorrow.
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Got my ddd this morning for 2/14!!!
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I’m definitely calling today my DOR is even showing they received it on 1/28 but it’s still green.
@if only, yes, you have to set up an account on the DOR site to view the progress of your state return.
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Do you have to set up an account to see the green to black?
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got my deposit this morning!
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Went from green to black 0 hopefully I receive a DDD for 2/15. From looking at comments looks like once you go from green to 0 you receive a DDD for the next business day
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So people who zero out today should have a DDD for Friday 2/15 from what I’m seeing
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Black zeros this morning
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Filed 2/4 accepted within minutes
Green amount turned black yesterday
Woke up to DDD this morning for 2/14
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Morgan, I did not have to call.
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For those with DDD did you have to call?
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Filed & accepted on 1/30 with TurboTax.
Just woke up to this. Yay!Refund Status
Your refund is scheduled to be transmitted, or was transmitted, to your designated bank account on 2/14/2019. Please allow 10 business days from that date and verify your designated account information to confirm receipt. If it has been longer than 10 business days, contact the Taxpayer Services Division at 1-877-GADOR11 (1-877-423-6711) to speak to a customer service representative during our normal business hours M-F 8am -5pm.
Back -
Update: My balance switched from green to black zeros.
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Finally got zeroed out. Yay!
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Update: mines just zero out waiting on a deposit date
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I just got a ddd for 2/14
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Too may people calling in that’s why they put the additional message about the 90 days.
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I now have a date of 2/14 as well….
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Account changed from green to black zeros a day ago. Just got a text message saying a DDD for 2/14/2019 yes yes yes!!!!!
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Just got my text as well! I have a credit union so should see it today.
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Just got a text that my GA refund was sent to my bank today 2/12. Hoping to see it in my account tomorrow. Was green up until yesterday when it went to black zeros.
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Ok my message switch from your tax return has been received and it is being processed. Please allow 90 days.
Now it saysRefund Status
Your tax return has been received and is being processed. Please allow 90 business days to complete processing. If it has been longer than 90 days then contact the Taxpayer Services Division at 1-877-GADOR11 (1-877-423-6711) to speak to a customer service representative during our normal business hours M-F 8am – 5pm.
What’s the difference it just added the contact number on? Does this mean it’s done. Amount is still in green. Smh at georgia. Just out right stupidity -
Ok my message finally changed. But my amount is still in green.. Not sure if it means anything … Frustrating to wait with nothing but that message. I have not called either. Just been trying to stay patient . Lol
Your tax return has been received and is being processed. Please allow 90 business days to complete processing. If it has been longer than 90 days then contact the Taxpayer Services Division at 1-877-GADOR11 (1-877-423-6711) to speak to a customer service representative during our normal business hours M-F 8am – 5pm.
Before I was only getting ..
Your tax return has been received and is being processed. Please allow 90 business days to complete processing.
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@peachblossom
If it says filed timely beside it what does that mean? Mine is like that now, still have green amount though. Maybe I’ll update tonight
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Then you should be seeing it soon if it’s been processed. Make sure you use the desktop version and see if it says Filed – Timely next to Dec 31, 2018.
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Peach blossom, my account shows $0 in black. What does that mean for me? I definitely haven’t gotten my refund. No DDD either. :(
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@jody, I haven’t received my deposit yet. First thing tomorrow I suspect and expect:)
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@Rachel87, you have to log into your Georgia DOR account to see it. When your refund is issued, the amount goes from your refund amount in green to black zeroes
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Just out of curiosity… what does the black zero thing mean? I see a lot of comments about it but I dont see anything that explains what it means.
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1-877-423-6711
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My message has been updated to “Your tax return has been received and is being processed. Please allow 90 business days to complete processing.”, amount still in green. I’ll update if anything changes.
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@jody I’ve seen a few and one girl at work did.
I know when I wake up if I still have no update, I’ll call in sick and stay on hold all day if I have to.
Well not really but…..
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Has anyone received a deposit yet
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Please provide the number everyone os calling for GA
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I will say one thing, they’re must have been quite a few state or federal drop today because Walmart is slammed and it’s never like this on a Tuesday.
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Alright folks, just called (again), presser 2 and then 2 again. Entered my information into the system, then provided it again once I got a rep. Took about four minutes and I just provided my SSN, name, address and expected amount. She placed me on hold so she could “process my refund”, returned and told me it had been processed and told me to give it 90 days. She told me it shouldn’t take that long, but it could.
I highly doubt it will, but I really dislike that you have to harass Georgia to get anything moved.
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Not a damned thing cause I had to hang up. 😕
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@peachblossom let us know what they say :)
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I’ve been on hold for 22 minutes and counting. Ugh…..
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I called and spoke with a rep she said we got your. return on the 7th? I was confused becuse my paperwork stated that it was accepted and received on 01/28. When i asked about it they had no answer only saying allow 90 business days???? Anyone have this happen?
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How do you know when your money been released? Balance was showing yesterday and when I got up this morning it was just a zero so does that mean my money been released
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Why is everyone else getting released but I was told “give them another week”? :(
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I’ll check back in the morning and update u guys if any progress
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Hey I wanted to know ifor those of you that had the green and account shows $0, how long did it take for you to get a DDD? Last year I got my refund around the 16th.
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Ok so I just called back and she said the website is showing processing and some refunds are approved. She said that when I called yesterday the woman didnt complete the final steps for my release. She said she just did it and I should update overnight. Fingers crossed
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@Robinly
The message on the system says if you have to provide documentation to allow 8-10 weeks for processing.
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@Robin SAME THING the nice guy just told me.
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I called yesterday and she said im going to receive a letter. The lady started i needed to send in supporting documents for my schedule C. I drove for uber. I got them. How long will our take for them to process my documents? Any one been through this? They’re giving a partial refund eventually
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Praise Jesus for your DDD, Robert! Congrats!
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@Robert Congrats! I hope I receive a ddd next week.
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My refund amount appears in my account in green.This morning I checked my refund status and received a message that instructed me to call and press 3. She asked a few questions to verify my identity. Next, she told me that she was able to release the funds and that I should expect them within the next 90 days.
After disconnecting the call, I checked my refund status and received the following notice:
Your tax return has been received and is being processed. Please allow 90 business days to complete processing.Which is the same message I received yesterday. Looks like I’m right back where I started from. LOL.
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praise Jesus. Woke up to a 2/13 ddd :)
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I was told the same thing so hopefully it will zero out overnight.
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I got told I was released yesterday but can’t see it, my amount is still in green and my message is the same. She told me they update overnight.
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Does anybody know if they update there systems throughout the day and did anyone who called and got them released info still showing processing and called back and they were td it was released but u cant see it?
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I called just a few minutes ago. Pressed 3, then 3. Was told to upload a copy of my W-2 form to verify my income. Sad part is, I work for the State of Georgia! SHM! She told me to wait on a letter, but instead I “Requested Refund” and uploaded a copy of my W-2 that way. I’m beyond upset with the DOR.
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You are very welcome, Robyn!!😃
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@Diana
I called again and did the 3 and 3. She was very nice and processed it right then. I was nervous to do it the first time because it said 3 was for fraud but it all worked out great. 3 minutes on the phone and done.
Will let y’all know when I get a DD
Thanks Diana 😁
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Call again like I did yesterday and the agent said my funds could not be released on yesterday due to the time I called so according to her my funds have been release as of this morning. my amount is still in green since last week
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I just called again, I had a message to call this time though. She said my return had been processed but had me verify my dependents. I told her I called yesterday and verified. She says she shows it was released yesterday but that they would be releasing funds throughout the week and if you didn’t update last night you will update by Friday with a ddd. She says they are slowly releasing them to not overwhelm the system.
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@ Robyn
Did you press 3 then 3 again?
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@Leigh Toole I called yesterday and was told it was release old but no black 0. Will be pissed if I was lied too. She sounded so sincere.
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Calling is a waste of time… 90 days… Blah blah..
Been at green for 2weeks
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Mine just went to black zeros. I checked at 2am and it was still green but now I checked and it’s in black. But no DDD, maybe will update tomorrow………. it is been green for almost 2 weeks but today black zeros woohoo!!!!!
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Mine changed to black zero from green refund amount but the wmr still shows processing. After it changes to black zero how long does it take to give a ddd?
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@Jody mine is the same. Also, for anyone still in green after calling, I checked mine when I left for work at 4 am. Checked again at 6 and it was black so maybe they’re still updating? Best of luck, guys.
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For those of us who called and got told we were released and are still green how long do you normally wait before calling again?
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Got ddd for 2,/13
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Good Morning Sunshines!!
I received a text at 1:43am from ga.gov that my state refund was transmitted to my designated bank account on 2/11/2019. Online it says DDD 2/13/2019. It’ll most likely be there tomorrow. Last year I got my state around the 20th so that is is cool. Hope everyone has a blessed day.
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Wmr updated finally to say refund will be transmitted tomorrow!
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Balance in green went to back zeros this morning but no DDD
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Still in green.
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@Katherine, ok, I was hoping I wasn’t the only one. The lady was super nice and told me she released it. Maybe just need to wait a few days and see if it updates to dd. Worried if I call again they may flag my account.
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Got the update that my refund has been sent to the bank dd 2/13.
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@Leigh Toole I called and mine is still green as well.
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DDD 2/13
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Did anyone who called and was told it was released not go to black zeros? Mine is still green :(
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I finally have black zeroes as well.
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My amount just went to black 0’s so maybe this week?
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DDD 2/13 money in acct. this morning.
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I filed on 1/23.
Website says they mailed it on 2/11 -
@samantha, I filed 1/15 and was accepted 1/16 so this has been a long wait. But my credit went to $0 on Saturday if that’s helpful.
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@PF when did you file and get accepted? I’m still showing in green 😥 congrats to you!!!
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@diana, you’re next. I got a text from them that said 2/11 but the email and on ga’s where’s my refund it says 2/13. I had just checked, too, so I guess it updated around 1:15am this morning for me.
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@PF
Congrats!!
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Finally got an email with ddd of 2/13 :)
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Exactly.
They don’t care because it’s not their money.
My tax preparer decided to somehow screw me and they will be mailing my return. So I will be patiently waiting and watching for all of you to get your deposits! -
I think it’s also the lack of communication. If they would give us more than the 90 day script it would be tolerable!
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@sean
I am disgusted with Georgia.
They are quick to take our money but oh so slow giving it. -
Yes…very annoyed with georgia!
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@Diana,
I don’t think Sean was calling anyone impatient, I think he is getting impatient with them as well lol.
I afrrr, we shouldn’t have to call but if calling moves it along faster, so be it. I can burn up a phone line for my money if I have to. 🤣
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I’m not being impatient. When they are expecting you to call and verify in order to release your refund it won’t be released until you do so. Why should I just let my money sit there for days, weeks, or 90 days if I don’t have to? That sounds lame not wise.
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@ Jessica Johnson
I was told to call. I’m told to call every year. I can’t speak for everyone else, but it can’t hurt.
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@peachblossom oh ok… yeah my green is now black $0.00 since Friday… I am thinking it will be Friday…
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@jessica Johnson because many have aessage to call on Georgia’s WMR. In the past, if you had that message to call, they were doing a short verification and then released your money. Mine doesn’t say call this year, just the 90 day processing message but I can see my refund amount in my DOR account. If it doesn’t change to black 00 by Wednesday, I’m calling.
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impatient
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Why are people calling? Are they being told to call or just call bc they want to find out what’s going on? I haven’t received a notice to call. I never called last year when everyone started call to verify & received mine 2/16…
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Looks like I’ll be calling again tomorrow. I’ll be back to update with whatever I’m told this time.
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@brandy when I called un I didnt have to do all that. Just had to verify address, amount,ssn. And she said the words released
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I called because I had the message to call option 3. Lady went all through the list of verification items like employer and dependents. She said I had been processed. Never said anything about being released and the typical could be up to 90 days. Does anyone know if it may have gotten released?
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I called and my funds was release all i need to do was verify my info
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My bank shows pending deposits & I still don’t have anything… I will keep everyone informed if I see anything pending… I am thinking it will be Friday… I got mine on 2/16 last year which was a Friday..
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Last year Simple bank posted at 5:06 am est from state. Depends on the bank though.
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anyone know if it were to post tomorrow in accounts, how early? or is that dependent on the bank?
I’d LOVE to be able to go grocery shopping without my kids LOL -
Actually @mommy07 I was state dd of Feb 16th last year which was ALSO a Tuesday!
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Agreed @ Mommyof7. same here
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I got my state refund last year on the 13th (a Tuesday) and the year before that on the 14th (also a Tuesday) so fingers crossed we’ll see some action tomorrow!
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So I called today, just like everyone else and was informed that Georgia rejected my schedule C, likely due to my losses. I was told that I could pay the additional tax that was calculated or submit documents to validate my schedule c entries.
I’m kind of pissed because last week I called and I was told all was fine. The rep today told me that they started processing returns today.
What a bummer. Wondering if my federal will be affected by this (state informs them)? -
@kathy that might be the reason why. I think everyone that was able to call and get it released were the ones who had to call last year. I’m not sure though
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@givememy_money yes I chose the same options. I didn’t have to call last year and got my refund on the 15th.
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Has anyone seen a deposit from Georgia yet? I doubt it as I got mine really early last year on 15th
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@kathy did u choose the same options and did u have to do it last year?
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I literllay just did it. So I’m not expecting the dor website to update until after midnight
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I just called also. They told me that mine was still processing and to call them back in a week. Ugh. Why can’t I get “released” like everyone else?
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@sean it usually just goes straight to your bank once its released. If u have fees coming out it might take longer.
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Mine has shown as released for several days now and still nothing. Did they tell you what that means?
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Just called the Ga DOR and verified my information and my refund has been released
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I just called and di what u guys said. I pressed 3 and then 3 again. They said they released my funds and to allow 30 days and if I receive dd then in the next couple of days
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I am just afraid to call too soon. My tax preparer told me he filed it on the 1st but he didn’t. He didn’t actually file it until the 4th and it was accepted the same day. My amount was in green on the 7th so I think I might be pushing it a little calling this early.
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@Andrea the website didn’t tell me to call and verify anything. Verification is protocol on their end I’m sure which is why I had to.
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Does anyone remember how long it took after their funds were released to be in their account?
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I had the same thing happen. I called and they told me it was released but still green.
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Has anyone who talked to them and they said the refund was released still have green numbers, or did they change to black. I called twice, first person gave me the generic 90 days, second person verified everything and told me to expect it within 30 days but possibly sooner. My refund amount is still green in my account.
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I followed the steps and spoke to someone, verified my info and she said I would get my refund in 30 days, usually takes 7-10. But my amount is still showing green? Does that mean anything? Last year it stayed green for a few days then changed to black then I got my refund.
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Sadly, mine amount is still green. My message changed but no black zero yet! Makes me nervous.
One year they told me it was released and I waited a whole week and nothing. I called again after that week and complained and they said they didn’t know why that happened and released it again.
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I didn’t say why I was calling. She asked for the info up front and then placed me on hold. You should call. Press 3, then 3 again.
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Do you have to verify if the website doesn’t say you need to? We have never had to verify before.
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One more thing! I also showed the refund in green then it turned to zero’s. I confirmed my social, address, tax year and expected refund amount. That’s when she said to check my bank account…
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Hey you all I called 18774236711 and pressed 3 and 3 which will put you on hold brining you to a rep. After verifying everything, she told me it was sent out and to check my bank account.Then the generic “allow 30 days”… She did confirm it’s been released.
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@Diana same here. He was so nice. Verified my bank info for dd and said to expect it within 30 days, but usually takes 7-10.
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@Diana. What did you say about why you were calling? I want to call but the where’s my refund hasn’t actually told me to so idk if they are going to tell me anything other than “wait 90 days, blah blah blah.”
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@ PF
😀🤩
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@diana, That’s what’s UPPPPP
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I also just called again (pressed 3 then 3 again) and now I can say that I got the golden ticket!!! Its released!!!! She said expect a date within a few days!!
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I woke up hopeful for a GA DOR deposit too, y’all. Why are they being sluggish this year? I’m going to keep the faith on a late in the day deposit. :)
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Just checked again and I no longer have that message.
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So just got off the phone with the DOR… I had the call blah blah blah hit #3 message. Shr said everything is fine. I’ve been processed and will get my money within 30 days.
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@andrea i feel you. i woke up looking for that sweet Ga $$$. Guess maybe this week? i hope so.
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@Robert
Wishful thinking? Doesn’t cost anything to be positive!
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@andrea what makes you so sure we will get refunds today?
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@Peachblossom
Thank you ! Hopefully we will all get returns this week!
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@andrea… Same here but will post when it comes so we all have a little hope ! Shutdown looming for my larger refund with feds! HURRY
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Still no deposit here. Still hopeful for today.
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No, don’t request a refund. That’s actually for overpayment of sales tax for business accounts from what they told me last year.
It will be sent automatically.
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Wish i knew when they update
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Question.. So my amount is showing in green as it has for the past few days, and it still remains that way.. there is an option to “request refund” on my account.. should I be doing that or just leave it as is? Last year I just had the refund automatically deposit with no action on my part. Thanks again for the help.
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@sherrygirl if your logged into gtc first it will show how much they owe you. then in a couple days you will go from what your owed in green to black 0. then it will say on the ga wmr if your process takes longer than 90 days call 1-877-GADOR11 .
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Failed and accepted within minutes 2/7. Checked Ga WMR 2/9 and nothing but black zeroes. Checked this morning 2/10 and my refund was showing in green. So does this mean its just waiting to finish processing for DD…..thanks
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@andrea I got the same message and 0 in black . Hoping for $$$$ Monday
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@andrea me too and YES I AGREE
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I just checked my ga refund page, and it’s updated to say ‘Your tax return has been received and is being processed. Please allow 90 business days to complete processing. If it has been longer than 90 days then contact the Taxpayer Services Division at 1-877-GADOR11 (1-877-423-6711) to speak to a customer service representative during our normal business hours M-F 8am – 5pm.’ instead of just the received and is being processed like before.
as well as it now says that my refund balance is 0 instead of in green. Could I see a deposit tomorrow?
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@peachblossom Ha ha ha ha true
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@sean hell, I don’t blame you for losing track. I swear the whole month of February is nothing but waiting on taxes, checking WMR and bank accounts rofl. If it weren’t for my alarm clock programmed for Mon-Fri I’d sit around in my pajamas all month until my bank account got fat. 🤣
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Just looked again and I see that my old address is still showing. That could be why it was so late last year. Just changed it to my current address… The one I used when I filed.. that might help…. Or I screwed it up even worse. Lolol
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I was looking at my past years using the WMR. For last year, my release date was Mid-March but I have no idea why it was that late. I don’t think I was too worried about it because it wasn’t very much so I didn’t realize it was so late. The year before it was right on time…. Early Feb. I wonder what surprise I have this year. My total for 2018 is in green and the number is right so… Who knows.
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seek=week
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@peachblossom. GOOD CATCH i was a week early ha
Good news then!!!! i see deposits early this seek in my crystal ball as everything is matching last year dates! -
@sean tomorrow isn’t a holiday. The 18th is.
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@lisq. PATH here and I have a feeling we will start seeing deposits early this week. Presidents Day tomorrow so it may push things a day out for some.
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@shalonda .. you can pull up your 1040 form and it is listed on LINE 7 . If you filed with TT you can login and download the 1040 which is basically your return
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Anyone know when it updates? I will stalk it since I’m walking the path on federal
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It’s your current federal agi
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Where do you get the AGI from
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Ganada exactly the same story I have been getting. And the message is a glitch in the system
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I’ve called the Georgia dept of revenue 3 times because i received the status message to call and press 3 and every time i call they tell me that they hadn’t started processing refunds. My status hadn’t changed for 4 days. But it was announced that they started Feb 1.
GTC is showing my refund as a credit -filed timely
Has anyone else called and given that story -
They just started this calling mess a few years ago. I had the message to call, called and they released it. The next year I didn’t and got it fast. The next two years it said to call, then it didn’t then last year call and this year not to. I think they just verify at random. My coworker has only had to call once. My friend has to call every year.
DOR accounts update daily as soon as something changes. WMR used to update at 7:00pm but now it’s updating during the night it seems.
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@diana
I have adoption credit as well. 4th year claiming. I have never had to call. -
Does anyone know how often the account information updates? Not the where’s my refund page but the actual accounts
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Mines too can anyone tell me what that means
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Brandy you need to call then. They’ll probably do a short ID verification over the phone. That’s what happened last year. If your Georgia WMR message said to call, you called in, verified everything and they released you into line for your money to be sent. Some people waited it out and didn’t see their refund for months. This is the first year in a while mine doesn’t say you call, just 90 days but my account says FILED – TIMELY so I should be okay. Also if your account says FILED – ERROR for 2018, then you need to call.
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All amounts say 0 now…
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So all my amounts now have Zero out when they were green. On my one screen it says the amount in green and below it has balance $0.00…. does that mean it has been sent? All amount sa
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Where is everyone seeing the black zeros? Is on the first screen. I have a black zero there. If I click to the individual refund, first line with 31-dec-2019 it says 0. The next line with a 2018 date says the green amount. The check status gives me the call with 3 option. I am so confused. Can someone please explain this to me?
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People with zeroes… do you have any special credits that you’re claiming? We have the adoption credit. We have to verify every year b4 its released. Still in the green.😥😥😥😥
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I’ve seen about 10 or so purple FB that their green has turned to black 00. They should see money soon. Finally they’re mashing buttons.
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🙁
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Yeah I expect to see Mon or Tues following previous years results
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My amounts in green went away as well.
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Still the same as before for me.
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Same for me. We’ll see our deposits next week, likely Monday. But that’s just me guessing based on previous years.
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My amount in green disappeared today and my message went from recieved and allow 90 days to.
Your tax return has been received and is being processed. Please allow 90 business days to complete processing. If it has been longer than 90 days then contact the Taxpayer Services Division at 1-877-GADOR11 (1-877-423-6711) to speak to a customer service representative during our normal business hours M-F 8am – 5pm.
Anyone else see this?
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So today my negative amount has a credit to match and says 0. Still a generic message when checking refund status. Filed and accepted 1/28.
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NADA email yday saying they were processing….grrrr
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@Sandy I haven’t found anyone that’s gotten even a DDD from Georgia. Coworkers were even asking today and none of us have anything better than our refund amount in green on our DOR account. Some have the being processed and call message, some. Just have processing 90 days but many of them don’t even have that and still aren’t recognized on WMR.
Georgia is just being hateful this year.
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Has anyone gotten a dd yet? Any movement
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amount showing green still and still sitting on generic processing message after getting the email yday and text
This is an official communication sent to you by the Georgia Department of Revenue regarding your Georgia Tax Center account.
You are receiving this message because you have opted-in for notifications. A return has been received with your SSN on 1/28/2019 for the filing period 12/31/2018.If you have filed your return for this period, then no action is necessary. If you have not filed a return for this period, please contact 1-877-423-6711, press option “3”, and then select “1” so we may investigate further.
If you no longer want to receive this notification, then you may opt-out on GTC.
Please do not respond to this email directly, as any response to this email will not be received.
To ensure delivery of future emails, please add [email protected] to your address book or approved senders list.
This message is for the named person’s use only. It may contain confidential, proprietary, or legally privileged information. No confidentiality or privilege is waived or lost by any mistaken transmission. If you receive this message in error, please immediately delete it.
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whoever gets the first DDD or actual refund, please post it here so we can all get exited! LOL
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@MouseyMom
Do you have an approval or dd date on Georgia wmr?
Is your account still displaying in the amount in green?
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New to GA – I know I’m getting a paper check . But how do I know when it is sent ? I have the account online . It shows the amount in green like this (250.00) . I have no idea how this goes … back home its literally a smaller version of the federal site so …
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@Brookalynn I haven’t seen anyone get a deposit yet. You were accepted on 2/4, I was accepted on 1/28 and there are plenty of folks accepted before me that still haven’t seen anything. I’ve been processed, I can see my refund amount in my DOR account but they just haven’t released it. Maybe next week is all I can figure.
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My refund was accepted on 02/04. How long are they taking to process them this year? I know I’m years past I got my GA refund in a few days. I went on the Where’s my refund for ga set and it said it can take up to 90 days.
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Sean unfortunately I’m headed there when I get off of work at noon. :(
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Ever been to a tag office??? And people want these fools running our healthcare etc….
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No change. Still in green. Georgia gonna hold it so tight it’ll turn into a diamond before we get it. :p
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@diana. I would not fret until next week or week after. They just started processing on the 1st! 7-10 days max!
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Filed 1/25/19 state of Ga
Accepted 1/29/19
Spoke to GA dor on 2/6/19
Processed 2/6/19
I was confused when I got the option to request a refund for state taxes after I logged in to the Ga tax center. So I called them to ask if I needed to do anything. The young lady Jessica advised me not to do anything they were getting flooded with calls about that.
She said my taxes had been processed and approved and I would be receiving my refund in the next few days. I’ll update as soon as I get them. -
I’m frustrated. I know I’m supposed to be verifying like I do every year, but the rep won’t take me seriously! I get the message to call every year. Every year I have to verify. One year I ignored the message to call because I thought it was a general message. After two weeks of not being processed I called like it said. The rep said that I shouldn’t have ignored it and called like it said. After speaking to her my refund was released. So, I’m worried that the reps that I am getting this week aren’t aware of what’s supposed to happen.
I usually press three then one. I think I’ll try three then three again next time so hopefully I can speak to someone else.☹️
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They LIE. UGH it just makes me so mad when they just LIE.
I wonder if they ever get audited working for the DOR or Federal IRS…… doubt it.
Don’t they work for us?
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I called last Friday and answered a bunch of questions just for her to say they hadn’t process. The next day I got the 90 messages. I logged on this morning (DOR), it says thank you for verifying your identity, please allow7-10 business days.
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They’re stalling again as usual. The shutdown had absolutely NOTHING to do with state government. Only federal. It also has nothing to do with PATH and it doesn’t take 90 days. They’re probably going to make the first round of deposits tonight for tomorrow or the 14th for the 15. Two years ago, I got my deposit on the 3rd and didn’t even know it had been processed. Some people last year did get theirs much earlier than those of us that had to call.
I do know they always start their deposits on a Friday so hopefully, but doubtfully, someone will see something tomorrow.
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When I spoke to someone earlier today @ dor. The guy said the my return is processing and it can take up to 90 days for it to be completed. Bs
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I called DOR today became like many my amount has been sitting as a credit in my account for 3 days now. The agent told me they are not processing anything yet. They were supposed to start on FEB 1st, but because of the shutdown they are getting some imaging of the checks from the government, but some they are not so they halted all processing until it is corrected…. SO WE WAIT….
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@Jessica, you need to make an account on the Georgia DOR tax website so you can look at your filing history and such. It shows your return, refunds, etc.
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Where are y’all seeing the timely part? I look on mine and today it just says it’s being processed allow 90 days
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Yep, I just went back and looked through some old forums and FB posts and when people had (as I did last year) “Error-Timely” then they ended up having to call to get it released. When it says “Filed-Timely” it’s put in the automatic system for release of funds.
I’d call. They’re probably going to give you the generic 90 day crap but don’t let them discourage you.
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Mine is giving me the message to call and choose option 3. Which menu do I choose option 3 from.
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@Ashley Fields, I want to say mine said that last year when they were being a pain and everyone had to call for it to be released.
This year, my Georgia WMR doesn’t have the call message and in the DOR account it just says “Filed – Timely”.
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What does error -timely mean? on the Ga dept of revenue website
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@ Jessica Johnson: both
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You are receiving this message because you have opted-in for notifications. A return has been received with your SSN on 1/28/2019 for the filing period 12/31/2018.
If you have filed your return for this period, then no action is necessary. If you have not filed a return for this period, please contact 1-877-423-6711, press option “3”, and then select “1” so we may investigate further.
If you no longer want to receive this notification, then you may opt-out on GTC.
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I did I got email stating that. I wonder why it took almost a week. I got an email stating they received my return last week. All well glad I got movement
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Just got a text!
A return has been received with your SSN on 1/28/2019 for the tax year 2018. -
I just checked mine and it shows balance and also says it is being processed. Hopefully we will get it soon!
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Anyone else get an email confirming it was received and is being processed directly from the GA DOR?
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@givememt_money15th where does your green amount show? Is it on the main page at the top or next to the year? Does it have a – in front of it?
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Mine says Your tax return has been received and is being processed. Please allow 90 business days to complete processing.
My amount shows in green -
Does your green amount have to be on the first screen at top? This mess confuses me…
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Does your amount have to have a negative sign in front of it before it turns to 0? I have 0 on my first page but when I go into my tax year my amount in green in ()….
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Mine says the message about calling too, but when I called yesterday she said it was fine and I just had to wait. If it gives you ease of mind, you can still just call and let them know it’s because of the message.
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Last year when my balance showed up like this (0.00) I had the money within a few days. Mine is showing that today. Yay!
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Yay, some movement this morning. The refund amount is showing up on the DOR tax account site, and on GA WMR. No DD on either, just the “please allow 90 days” stuff, but hey. Movement is movement, I’ll take it. At least we know they arent stuck like last year, and things are creeping forward.
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Mine just says received, 90 days. It doesn’t say to call p like it did the last two years. Hmmmm. I’ll just keep an eye on it today.
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Confusing message as usual! Does this mean that i need go call or if you want to call?
Your return has been received, and it is currently being processed. Please contact the Taxpayer Services Division at 1-877-GADOR11 (1-877-423-6711) to speak to a customer service representative during our normal business hours M-F 8am -5pm.
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Everyone seeing this FINALLY
Your return has been received, and it is currently being processed. Please contact the Taxpayer Services Division at 1-877-GADOR11 (1-877-423-6711) to speak to a customer service representative during our normal business hours M-F 8am -5pm. -
Same here with credit in green! Now to file CA who finally released forms today. Joy.
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Finally!!!
Balance in green. We should see a DD before next Friday I would think.
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GM guys! I just checked the GA state refund site and I updated from not found to processsing, overnight.! I also have a negative balance in green in my account.
Movement in GA.! Finally.!
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For me It finally shows up on WMR and says the generic 90 days
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Just checked dor. Earlier it couldn’t recognize my 2018 return bow it says Your tax return has been received and is being processed. Please allow 90 business days to complete processing.
Balance still shows 0 though. Wants it shows the amount with a – in front I will to see if they will release it -
I was able to register for acct on the gtc site and just check the where my refund and it now shows:
Your tax return has been received and is being processed. Please allow 90 business days to complete processing.Happy finally seeing movement on GA return after showing no info since 1/28
Filed 1/25
ga accepted on 1/28 -
TurboTax notified me that my refund was accepted by GA on 1/28, the same day I filed. GA WMR doesn’t recognize any of my information. I can’t even register for an account because it won’t accept my AGI even though I’m 100% sure it’s accurate. Idk what’s going on with their website… but it’s aggravating.
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WOW…i guess if 14th comes around (last year dd date) I will call but at least last year it recognized my ss # and refund amount…almost like zero mvoement! Thanks all
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@sean
Not a dime. Based on Nina’s post it sounds like they’re holding onto our money as long as they can. Must have come from high up to not cut loose any money yet. Disappointing to say the least.
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Has anyone seen a cent from Georgia yet? I bet next week we see payments if like last year
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Okay, mine updated with the amount yesterday and the message indicating it’s processing and to call and press 3. I called, she said it appeared in their system yesterday, everything looks good, they’re not able to push through manually like they can sometimes do because it’s so early. Told me to just keep checking back.
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I called got generic 90 day message
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My second line down shows a credit balance in green. My first line shows 0. What does all this mean. When I check the refund status it says being processed and the gives the number. What does all that mean. Got the accept Ed 1/26
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@Diana, thank you for taking one for the team. I’m pursing my lips SO HARD at “we’re behind” because a) I knew it with the damn govt shutdown and b) I knew it because GA is always lagging on returns with a full staff.
Hope your call today delivers good results for you!
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I called. The nice lady did the same thing as I previously mentioned and acted like she had no clue. She stated that they hadn’t even started looking at returns yet because they are behind. I kindly asked her to pull up our info anyway to see if there was anything and she did. She said that she saw that it said review but there was no letters sent out.
I will call back tomorrow afternoon.
That money would really be of assistance right now.
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Filed/Accepted on Jan 28th. Still nothing. I just want my little piece of change.
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Yes!! I got the golden ticket message!
“Your return has been received, and it is currently being processed. Please contact the Department at 1-877-GADOR11 (1-877-423-6711), option 3 to speak to a customer service representative during our normal business hours M-F 8am -5pm.”
I get this message every year and MOST times it is released after I call and verify. Every now and then I encountered a difficult person that didn’t go with the flow but like last year I called back a few days later and spoke to someone else and they finished processing the return. I will call this morning and let everyone know how it went.
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Nothing is showing up for me. I filed Jan15th got a message from Turbotax accepted on Jan 28th and still nothing on GTC. Nothing in green showing a credit .Im trying to be patient but how do you accept a return and i cannot get a status. Makes no sense to me. Ill give it til Friday.
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You have to click on the current year (where the credit shows) and where’s my refund shows up in the section above it. I hope that makes sense.
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My account is now showing my refund amount in green with (). I guess when that goes to 0.00 then the money had been released? Not sure how GA state works. Had to wait till mid March last year. No credits, no kids.
I don’t see a DD anywhere in my account ( not WMR)… Is there one and I missed it?
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Y’all mine has been showing the credit since 1/16. What about that craziness?
@jessica, Once they release your refund for direct deposit, your account goes from a credit in their system to $0.00. That’s usually how you know it’s on its way! -
I got a text from Turbo on 1/28/19 saying accepted by the state, but when I go to the where’s my ga refund it say that It does not match the amount that Turbo gave me, what does this mean? Also what is this showing 0 amount people are talking about?
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Yeah they’re definitely doing something different. Usually when I’m accepted, I can go right to my DOR account and see it but not this year. It’s like they’re holding it off from showing up until it’s processed or close to being released.
Praying they hurry up. I really could use mine asap.
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Ga is usually on top of it. I was looking at past years and I received last years 3 days after Ga acknowledged receiving my return, 2016 was 5 days and 2015 was also 5 days. They’re off their game this year…maybe.
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So how long does it take after the amount shows up in green i wonder?
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I just got off the phone with dor. They said that they havent started processing mine yet thats why its showi.g 0. He spit the generic message to me about the please allow 90 days for processing crap.
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Tomorrow will be 21 days from when I was sent notification from GA that my return was accepted. I really hope ALL of us will get our deposits this week. They used to always beat Feds but this year it’s not looking good. :(
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Received a text this morning that my return was received 1/28/2019. My account now shows my amount as well.
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Still nothing on for. Has 0 instead of -amount. They need to get the ball rolling.
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I got an email stating they accepted mine 5 days ago and still nothing but a 0 on my account.
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I received an email this morning stating that they had received my state. Checked the DOR website and my credit is now showing in green. Hopefully the process doesn’t take too long.
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I just find on my DOR account where to sign up for text and email alerts for return and refund so I signed up. I’m still going to try and call them today.
Msnicki, when did you get your acceptance of state?
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I received an email stating they received my return. Checked the site again and it is showing a credit to my account.
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I checked WMR on the DOR site and it now says it is being processed. No amount shown still but ATLEAST it is recognizing that one was filed and it is being processed
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Yes, it always shows in the account after its accepted, for me anyway and nothing is showing yet. I need to see that -1024.00 tomorrow morning. Please, pretty please.
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I still havent updates on dor either. Accepted by the state on the 30th. Balance shows 0. It should have my amount with – in front. So they havent even began processing them. I hope that they wont began to process state returns until 90 days message isn’t true. On calling them on my lunch break tomorrow
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Its not just the website, it does the same thing if you call.
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GA DOR website must be having major issues, because mine has been accepted but nothing is showing up on the website or WMR.
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I filed 1-30-19 still not accepted is that normal? I usually get accepted next day….
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I just entered SS# 2018 amount and then picked 2017 from pull down after 2018 didn’t recognize me and got this message saying i am being processed and now it says they are down…who knows GEORGIA!
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Morning, I feel like I’ve been resequenced on Fed (filed/accepted 01.28.19.) – still processing with transcripts showing no acknowledgement of return filed, and kicked to the curb on GA (filed/accepted 01.28.19.) – nothing showing on GA whatsoever.
Only CTC, so don’t have to deal with PATH (I feel for those that do!).
Here’s to some progress this week! -
Moi,
No, it’s not even showing as a credit in my account yet. I’ll give it until lunchtime then call if it’s still not there. It usually shows up within a day or two of acceptance.
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@peachblossom, you showing a credit on your account yet or still nothing? I was accepted on 1/17/19 and my credit showed up pretty quickly. I will let everyone know as soon as I get my ddd and/or deposit. I shouldn’t have any issues since I’ve had an online account with them for several years. Of course I say that…
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I certainly hope Georgia starts moving tomorrow. I was accepted on the 28th and nothing in my DOR account or on their WMR. In 2017 I had my money on the 3rd and in 2018 on the 16th but it should’ve been the 5th had I known to call because they had issues.
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Mine does not recognize me after TT sent accepted by GA a week ago!
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You’re in a better position than I am then if you’re already zeroed out. I wish I would see zeroes instead of the credit. That would mean it’s on its way!
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I’m having the same issue. I’m logged in at the time. I think the website just hasn’t updated for this year yet and my balance shows as 0. Not the amount with a – in front
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I file my Ga state taxes on 1/30 taxslayer said I was accepted but when I got the the where’s my refund Ga site it says no my ssn or amount does not match anyone else having this issue?
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Van Meter,
Mail your check out on April 15th to the state. Just be sure your envelope is postmarked with the correct date so you don’t get penalized. Feds don’t care what you owe state agencies until you’re so late that the state has reported you. It’s your responsibility to pay the state of Ga. :)
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Hey guys! We owest the State $228 and will be getting a refund from Federal. I opted to “mail” them a check but don’t they usually offest my fed before I get that?
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Nothing updated yet on DOR site. fed filed/accepted 1/25, ga accepted 1/29.
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I filed 1/16/18 accepted by Ga 1/17/19. Been waiting ever since. They officially opened today so hoping to be in their first batch of ddd whenever that may be. No movement on dor site yet.
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If anyone sees any movement on the Wheres My Refund Georgia please post it!
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My ha state return was accepted this morning at 4:46 am. Nothing showing on the website. I sure hope it doesn’t take 90 business days like they ate saying.
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Just got accepted for Ga returned. Submitted yesterday 4am
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Same here. Got acceptance notification from TurboTax yesterday, but nothing available on GA website. Also unable to access my account :)
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Yeah, everything north of about Macon is in Storm Freakout Mode. Yall pray for Georgia, aint nothing wrong with it, its just got winter storms and the superbowl happening in the same week :P
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Most Georgia DOR offices are closed today due to inclement weather. I saw the announcement last night. That sucks.
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Got the “state accepted” email from taxslayer this morning (i will NEVER use them again, but thats a different story) but nothing showing up on DOR site yet. Fingers crossed! Filed and federal accepted 1/25.
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I got accepted today at around 2pm. I filed 01/15/19. Ill post a update when its approved. GA moves slow.
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Well, Georgia did just start today at least instead of waiting until 2/1. I just got an acceptance. It’s not showing up on Georgia’s DOR website though. I’ll check in the morning.
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I didn’t think Georgia even started until 2/1?
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Just got accepted a few minutes ago. Filed Jan 17
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Well I just filed Georgia. They don’t start until 2/1 so let’s see what glitches they have this year.
Hopefully we don’t all have to call in this time like last year.
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Just an update. Finally received refund check on 7/14/18.
The longest it has ever taken, but, at least return was not lost in mail as I had feared.
Good luck to all!
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mailed GA return on 4/10/18. the crazy thing is i sent it to zip code 30374 (per instructions on GA form) but, USPS tracking shows it delivered to zip code 30348! I know GA DOR uses both zip codes, but, in 30 years of mailing returns i never had this happen. hope USPS just had wrong zip in scanner. anyway, still not showing received (my numbers don’t match message). would like to hear other folks experience. thanks!
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I’m concerned. Mailed Georgia taxes March 13th. “Where’s my refund” not acknowledging being received, just says information given doesn’t match our records. Apparently, Georgia hasn’t even begun processing yet or worse, lost in mail. Not sure if I should refile or keep waiting the 90 business days. Won’t mail taxes next year.
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not sure what other # to call. does anyone have phone #s that will give me a LIVE person. i sent in my taxes in early march but nothing yet. it says theres an error and to double check my ssn and refund amount. its all correct…. has anyone else had this issue?
I’m worried my taxes didnt make it via mail. -
I ended up calling yesterday and finally lasted long enough on hold for someone to answer. Spoke to a very nice woman on the phone who verified all of my information and said she saw no issues with my return. She would put in an approval but couldn’t guarantee it would make it go any faster, but to keep an eye on my account next week. Today I checked on the GTC website and the amount went to zero which would indicate that it should be deposited soon. Finally
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I recieved the same message today I’m calling in the morning hopefully they are ready to release my $$$ I’ve been waiting since February 3
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So after receiving this message 👇🏽I called they verified name address SSN and name of bank and he said refund in one week to week in a half!!!!
Your return has been received, and it is currently being processed. Please contact the Department at 1-877-GADOR11 (1-877-423-6711), option 3 to speak to a customer service representative during our normal business hours
And when I call and check it now says processed.. it’s after hours now does anyone know what this mean
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Your return has been received, and it is currently being processed. Please contact the Department at 1-877-GADOR11 (1-877-423-6711), option 3 to speak to a customer service representative during our normal business hours.
Does anyone know what this means??
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I filed end of January and my refund status has been the generic 90 days. I received this message now 👇🏽
Your return has been received, and it is currently being processed. Please contact the Department at 1-877-GADOR11 (1-877-423-6711), option 3 to speak to a customer service representative during our normal business hours
And when I call and check it now says processed.. it’s after hours now does anyone know what this means?
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Its been 2 months now still no state the app say 6 to 8 weeks the website says 90 the ga state representative says it’s still processing this is crazy I’ve never waited this long for my state taxes
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I filed the beginning of February and STILL don’t have my refund.
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Filed March 1st, so now in week 5. Anyone file after that and have received their refund?
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Its frustrating that when we file, we have to wait weeks(over a month for me now) to receive a refund on money that they were borrowing interest free, but if we owe them money we get penalized if we don’t get it to them by a certain date.
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What’s the number to call to check on your refund for Georgia and speak to an actual human being?
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OMG. My claim was received and when I go on line it says that it is still in process and to call the toll free number. I called the toll free number and it states that it has been processed. I registered for an account to see if letters were pending to hold it up. No letters were pending. It does show I am due a refund, but I can’t get any idea of where and when it is. I didn’t get last years either according to my bank statements. I didn’t make a big fuss about it as it wasn’t much but this year it was significant. When I called the toll free number it told me that my claim was processed and then it told me to please hold on while I connect you to a representative. I held and held and held and held and held. 1 hour and a half later, my call was disconnected. I don’t know about anyone else, but I smell a rat!!!!!!!
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Update: got a ddd of 3-9
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@KSA I had to call and remind them to update the w2 info. The next day my amount came back and was green. Now it says filed March06, even though I filed in JAN. So its more waiting.
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Charley I’m having the same issue I’ve been waiting 8 weeks now. still green on the website I’ve never waited this long for my state when I call they still telling me I haven’t got a DDD yet but it’s been approved
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How soon after refund amount my changes from green to $0 does it get direct deposited? Anyone know?
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I have no clue what’s going on with the GA DOR this year. I requested direct deposit, they mailed my check. Said it was mailed on 2/28. Still have not received it and I live 40 miles from Atlanta. This sounds really fishy to me. Past 9 years have been easy as pie. Anyone else had issues this year?
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I filed on 1/26 and accepted the same day. I was approved and refund was sent on 2/28. I called before it was approved to let them know that my direct deposit account had one digit wrong, but unfortunately they would not update it and said I have to wait an additional 90 days to receive a paper check from the time my bank rejects it. I really hope it does not take that long.
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Submitted & approved on 2/9 through TT; showing DDD of 3/7 as of this morning.
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@ARC1 I just had to do the same thing. Any update?
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My balance changed to 0$. Has anyone else had this before getting their deposit?
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I mailed my return on January 21st. Got notification last night that the check was mailed yesterday. I requested direct deposit, don’t know why they mailed it. This is my 10th year filing taxes in GA. LOL So they are starting to send out refunds.
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It’s been 7 weeks still no state when I call the rep tells me the computer haven’t gave me ddd yet but it’s been approved this is the longest I’ve waited on my state
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Okay, quick update: Weeks after I was given the same “I’ve released your refund” spiel as everyone else, nothing has changed, my amount has remained in green, and 90 days processing message. I’m off today and decided to call one final time and this time a rep told me there was a glitch and my refund was never actually released. She apologized, released it and told me to look for a change tomorrow as they update overnight. I’ll come back if anything changes.
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We have not received our state tax refund, already have gotten the federal. how can i find out if my e filed tax return has been received .
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My GA Tax Center account is showing my refund amount in green, and it says it is “Filed-Timely”. Anyone have any idea how long it will take to get my refund? No change since Saturday when the amount showed up.
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Thank you! As long as I know they will be working on processing in the next couple days that is fine! I know it will be awhile for the actual refund since it is check form. I just don’t want to be sitting and waiting on the verification.
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Oh I am soo sorry I forgot you were a first time filer. So you have to get a paper check. Not direct deposit. I am not sure about that. I am sorry for the wrong information
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@arc1
Yep. If you have a GTC acct yu can see the letter and get the code the next business day. Submit your w2’s online. Then call them 24 hrs after you submit. They will release your funds and then you should have funds within 48 hrs. Or ATLEAST a ddd. I know because I had to do it myself.
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Hi! Has anyone had to submit w2’s? I am a first time GA filer, I had to submit w2’s. Caleb told me 8-12 weeks!! Wondering if anyone has seen a quicker turn around than this…
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filed on Jan 21st but had to go back after weeks of waiting on the tax place to call us to let us know when to come sign so they could file our state since Georgia dor started later than federal dor did. so we went in friday last week 2/16 and on 2/21 i got a ddd for 2/22 and nothing yet its 11:26 am my card usually deposits early in the morning i see a lot of folks saying they called after they got a ddd even before the 10 days they say to wait … is there a reason they would give me a ddd and then not transmit ? why did they not send these other folks refunds if they had a ddd? do they do them later in the day ?
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Called DOR today they ask my name, address, who prepared my taxes, and refund amount gave the lady the info and she said she release my refund. Do anybody know when it will be deposited into my account, can it come tomorrow?….I hope so. Please help!!!!
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So I have a little problem how long does a paper check take my deposit was 2/16 but now I have to wait on that
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Ms.T : Thank You!! Woke up to my State deposit this morning. For anyone still waiting I had to call Ga DOR to get the ball rolling. Called on Wednesday of last week. Refund issued today! Good luck everyone.
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@Cecelia my date was the same and I dont have anything either so i will wait my 10 days out and see what happens
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When does Georgia update? Thanks
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Direct Deposit was in my account this morning. Two days after getting notice of refund.
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My DDD was today 2/21. Got it last night.
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@MrsT: When was your deposit date?
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@MrsT : When was your deposit date? Thank You
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My refund just hit my bank!
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Got a text and email notification this morning. My refund is scheduled to be transmitted or was transmitted to your designated bank account on 2/19/18. Says to allow 10 business days from that date — no way it takes that long unless GA DOR didn’t transmit it in a timely fashion. Will report when it hits my account.
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Ddd of 2/19 received 2/20
I think rhe holiday yeaterday had something to do with it not being received yesterday. Check your accounts! -
I was scheduled for DD on the 16th of Feb and it was in my account on the 16th.
Also got an update that the approval letters were sent in error and to disregard them. This came as a message to me on the gtc website. -
Has anyone actually received there ga refund on the day it’s supposed to deposit
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On the phone with rep-yes Georgia DOR is open!
Filed on 2/2 and accepted same day.
No updates on GA dor wmr site.
Called and spoke with rep and he reviewed and refund was released!! -
DDD was 2/16 still nothing? Am I the only one worried?
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Anyone receive a deposit today?
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Ddd of 2/19
Still waiting on deposit -
Has anyone that used the emerald card from hr block recieved there state Ga yet if so what time did it load onto card??
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Mine went from green to zero today. Still have a message about 90 days — now it’s changed to say that if it’s been longer than 90 days — call ___. I did call yesterday and I think that got things moving. I would expect to get my refund this coming week, but I haven’t gotten a notification yet.
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Mine went ti o today but wmr still says same old thing about 90 days anyone else
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Hey everyone! I posted my full story a few comments down. Long story short my DDD was 1-19 and I received my money at 330 am this morning.
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GUYS I’M FREAKING OUT!!!!!!
I called this week they released my return. I got a text message and a letter saying refund was released. I received a weird letter yesterday saying that there was no action required and a letter was sent to me in error. Now when I log into tax center my refund letter is GONE and it still shows 0 amount. Im supposed to be receiving my refund on monday but i bank with a credit union and there is no pending deposit. HELP! Did they take this refund back?
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P Marie. Thanks so much! Hopefully there that quick with mine
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@Kcmae
I hope this information helps. Here’s my experience.
01/31 I submitted my return/state of GA accepted
WMR status provided the generic 90 day message and refund showed up as a credit (in green)02/09 Individual refund date changed from 01/31 to 02/09. I think this was the day the state started working on my tax return.
02/13 WMR status changed generic 90 day message and instructions to call 877 and select option 3. I called and talked to a nice rep. I confirmed my employer and a few other questions, he placed me on hold, came back and told me that he had processed my refund and I should receive it within 7-30 days.
02/14 my pending credit in green was replaced with all zeros.
02/15 WMR status changed – My refund was transmitted and I had a DDD of 02/16
02/16 received my direct deposit.
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The Georgia Department of Revenue recently sent to you a follow-up letter titled “Refund Claim” from our Taxpayer Services Division regarding your refund for the 2017 tax year. Please disregard this letter as it was sent to you in error by the Department. Taxpayers who received this letter are not required to take any action. The Georgia Department of Revenue deeply apologizes for any inconvenience or confusion this letter may have caused and sincerely regrets this error.
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Hello everyone. I was scheduled to receive my deposit today 2/16 from what I can see on the ga where’s my refund site, but so far nothing. I called BB&T and nothing showing up on there end. Does anyone know if they deposit on weekends or just weekdays?
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Hey everyone! I got my DDD 02/19 last night around 11. From what I can tell it seems like you have to call to get the ball rolling. I had no progress until I called on Wednesday.
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Anyone else who was resequenced to 2/9 still waiting for a refund? Still have the 90 day message. Never waited this long for GA refund.
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Hey guys I have Bank of America and is still have not received my state refund. But it does say ddd for 2/19…
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@jafo
I called and apparently there was an error , “timely error” but she put me on hold and then came back and had fixed it . I cannot thank you enough for your help . :) Merry -
Anybody here NOT called and just rode it out and still get your deposit or has everybody had to call and get processed?
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How long till someone who called and got there return processed actually received a DDD or there refund…..Anyone???
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@Cw that seems to be the DDD for eitc people. hopefully mine will be the same too. baby due in 2 months so this is nursery money lol
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They did the same thing for me Monday and no change yet 😭
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Nina- Yes i just did that and she processed it right then and there! Awesome!! Now just wait for ddd
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Wish me luck on the phone with DOR on phone with Dominique trying to get this stupidthing processed lol.
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Congrats y’all!
Ms.T – 1 (877) 423-6711 .. Dial 3 twice to get a person quick.
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Mine too Kathy!! Good luck guys!
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What’s the number to call? Open at 8?
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I received my refund this morning – Wells Fargo
If you are unsure of your status, I recommend that you call the number listed on GA site and select option 3 (twice). I simply stated that I checked my refund status online and was told to give this number a call and the representative took a look at my account and processed my refund.
Good Luck.
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Got my state this morning. Pulled my federal transcript and I have the 846 refund issued code with a ddd of 2/22/18. Good luck you guys.
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I. Filed jan 29 no updates still in green. No emails no nothing anyone. Else
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I got my GA refund!! Wells Fargo posted around 4am! Good Luck Ya’ll!!😘😘
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I got my refund this morning too
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Finally after everything i not my state refund this morning. Good luck everyone!!!
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Ok ok I got my DD posted to my Walmart money card between 310 and 327 am!
I filed 1 /29
Accepted 2/1
Processed between 2/9 and 2/13
I received a email saying they transmitted on the 14th but gtc’s wmr said 2/16
I did receive my state taxes this morning thank you everyone for all the help this year I hope you all get your refunds in a timely manner
(Also so when I look for this post next year I got my ga state refund the previous year on 2/15/17 this year it was deposited 1 day later) -
Hey guys and gals I know I said I’d see you next year But as I have insomnia and can’t sleep during tax season EVER I thought I’d give everyone some important information!
They posted a message saying the Ga DOR site will be down for maintenance over the weekend so don’t fret if you can not access it 😃
Also a friendly reminder that Monday is a holiday so if your need to call and ask any questions regarding your account/taxes make sure you do that tomorrow or you will have to wait until Tuesday :)
Also I called when I got my approval letter the subject to audit verification just means if they DO ever audit you and they find you were over payed you have to pay it back.
Hope everyone has a grrreat weekend and the state of Ga pays you swiftly!! -
Anyone else have the same problem as me?…. mine was accepted jan29th but still nothing no update just still processing…..I’m notngettung much back at all $145…..I don’t understand the hold up
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@Merry
You should call first thing in the morning!!! I had the same thing as well as WMR saying the my info did not match..still don’t know what the error was though…but after less than 10 min on the phone yesterday(Wednesday) he had processed my refund. WMR immediately changed to the 90 day msg. The error-timely msg was gone when I woke up this morning. Around noon I had my approval letter and about an hour ago received notification that my refund had been deposited.
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What does Error – Timely mean ? mine says 2/9/2018 now and has error- timely. Do I need to call or should it change itself. I filed and was accepted on 12/29/2017 Thanks
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So I just received a text and email saying that my refund has been or will be transmitted on 2/15/2018. WMR says the 19th. Not sure which to believe. I guess I’ll know in the morning. I bank with chase so if it was sent today it will show up in the morning. .
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I think most of us who haven’t got a DDD yet have large refund amounts.
My state refund is $850, so I’m sure I wont get a refund for a long time.
I’m pretty sure Georgia is broke. They’re always broke
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@nickie
thanks it says will be transmitted by 16th wait up to 10 days if not received but since bank account it should be there tomorrow correct? tanks again for your help -
@kris. Mine just hit my netspend card!
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@joann & @tonya81 that’s the standard letter we’ve all gotten before a ddd
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I have greendot and I don’t have mines either
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@greg there’s a wmr on the Georgia site
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they just said transmitted to bank account allow ten days. does that mean really 10 days if dd or will i
i get tomorrow? -
@cierra. Thanks. I got netspend because they were supposed to be so fast. Now they’ve got me worrying. No sleep for me tonight!
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@Kathy no I don’t have Netspend. But I have a prepaid card called Chime which is backed by the Bancorp Bank. it’s similar to Netspend
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@cierra. Do you have a netspend card? Mine still hasn’t come
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FINALLY!! my refund just hit my account
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@georgia81. Well mine never has. They deposit straight to my bank or netspend card, whichever i have had at the time. Plus if you call River City or Sbtg it only asks you for your federal refund amount. If you put in your state refund amount it well tell you the info doesnt match their records
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where does it show ddd date? Mine went to 0 on the 13th
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When did the state stop going through a third party bank @kathy
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@melissa. State doesnt go through a third party bank. However You can check your federal with River City at 855 864 2743 and select option 2
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Yes….mine and your progress has been the same ….and I have Netspend …..would be nice to see it tonight ….fingers crossed for us💙
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@kris. My son says he always gets his paychecks around 10 at night. So hoping to see it soon. Just wondering if anyone else is in my situation too.
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@Kathy….no….when u think it will be?
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Has anyone with netspend gotten their refund yet?
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I got my refund but now my husband got a letter stating your refund is approved and the amount is subject to audit verifiverification!like why?? It doesn’t say anything else.
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@Cierra
only with the state. Same place with federal -
anyone claiming eitc and child tax credit are any movement with the irs WMR?
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Ughhh I am beyond frustrated with the state of Georgia mine was accepted the 29th still have yet to get a direct deposit date or anything I called 2 days ago lady told me it’s still processing what is the hold up!!
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Me either girls :(
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@Ash no I haven’t
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Anyone with a 2/16 DDD receive an early deposit?
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@Ms.T I called Tuesday morning, my refund amount went to 0.00 & my approval letter was posted to my acct on Wednesday, & Thursday (today) Wmr updated for ddd of Friday 2/16
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I give up, I’m just going to wait until I get deposit alert on my card. I called again (for the last time) was told they’re just waiting for funds to be released … same thing I was told Monday. Asked why the website doesn’t reflect that and says processing ? No clue 😪
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This morning I woke up to my refund amount showing black zero and a few hours later I got the approval letter but no DDD. I called and spoke with a lady named Vicky, she said that my refund was approved and released. She did not give me a DDD but she said I could get it as soon as tomorrow but still allow ten days.
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Did anyone get a DDD without having to call? Still showing 90 day message.
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Does anyone know if they will take your state to pay for the e-filing fees? I used TaxSlayer and had the refundNOW. I understand that they use River City Bank and there is no online way of checking with them.
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I was resequenced on 2/9.
Approval letter on 2/13.
DDD for 2/16! 🎉🎉 -
Just like many others, my DDD letter stated for 2/14, but when I check the website, it’s actually for tomorrow 2/16. 🎉🎉
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GA deposited this morning!
The only pattern I see is that when you get the text or GTC alert that your refund has deposited, in my case I was told it went in on the 13th, that a few days later the deposit actually comes through. I was given a DDD of today and it happened. Good luck everyone! -
UPDATE: I just talked to not very pleasant Vicky and she stated 2/16 is the accurate date and to disregard 2/14
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Georgia has been odd this year. I received my approval letter on 2/13. I received an email and text that it was sent on 2/14/18 when i checked the website it is showing 2/16 for a DDD
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has anyone called to verify whether it’s 2/14 or 2/16?
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Mine has been in green site has not changed called she said mine was processed the 10th but give it 90 days what does that mean. Its crazy
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Ok so here is my story…. Filed 1/31 accepted 2/1. Generic 90 day message on 2/2, then on 2/3 same 90 day message but my amount was in green. I waited until 2/13 to call, on 2/13 when I called they said they need copy of w-2s and to wait for the letter to hit my account and I could then upload my W-2. Letter was in account 2-14, so I uploaded my w-2s and then called. She said call back in 24 hrs cause they can’t see it until the system updates over night. So I wake up this morning and check, my balance is now black 0’s an wmr says you had an offset blah blah( i knew this already, I owed from last year) to call them. So I called a few minutes ago and they said that my debts were paid and refund released yesterday 2/14. I called back again just to make sure I didn’t get a different story, this guy said same, off set was paid and refund released yesterday. Oh I forgot to add, I re-sequenced to 2/9 over the weekend, last week end.
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Has anyone actually seen a deposit hit their account? If so, how long from your direct apposite date to your deposit actually hitting your account was it
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Amount still in green, no letters or update on WMR 😭
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@Kathy Arzola: it’s a glitch in GA’s system. It should say Friday, but if you have Netspend, you will more than likely have yours this afternoon!🎉🎊
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2/16 club :)
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SO FRUSTRATED!!!! I called yesterday and spoke w/ Dominck. She said she processed my return and will take 90 days to get payment. Today I wake up and I don’t see my balance in green anymore and WMR says 90 day message still…nothing has changed besides my green deposit now shows 0.00 in the bank! ANYONE ELSE???? This tax season has been something else!
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Got my ddd this am 2/16 club yeahhhhh!
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@ Nikki my ex husband banks at Navy federal his never showed pending. Our daughters Pell Grant never shows up either just his pay check.
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Got my ddd this am 2/16 club yaaaaasssssss
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I woke up to DD 2/16 so excited but I never received approval letter though so
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I got a text last night at 2 am your refund is scheduled to be transmitted, or was transmitted , to your designated bank account on 2/14/2018. Our bank is showing nothing nor a pending. Our bank updates twice a day I’ll see if it’s in there at 12 noon .
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@momdukes. Any insight as to why my text alert says my refund was transmitted yesterday but wmr says tomorrow. Either way I’m a netspender and they don’t hold deposits but it isn’t there. Not sure whether to call revenue dept, my tax preparer or netsoend….or just wait. Help!
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@Nickie
Hey,DDD 2/16 here and I bank with Navy Federal too. Typically they show pending almost 2 days in advance, but I read somewhere that tax deposits don’t usually show up as pending and if it does they don’t release early like they do with payroll deposits. My pending deposits usually don’t show up until anywhere from 6am-3pm the day before, so hopefully mine updates around 6 this morning.
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I logged into my account this morning and it looked like nothing had changed. I have zero notifications and I have not received a letter.
So, I clicked on “check refund status” and got the following: Your refund is scheduled to be transmitted, or was transmitted, to your designated bank account on 2/16/2018. Please allow 10 business days from that date and verify….
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Ok I just woke up checked and had my DD of 2/16!!
I’d like to share why I think we were not “resequenced” but on 2/9 they started processing…
1 I filed 1/29 (the same exact date I filed last year )I had no w2 issues w/ ga so I was lucky.
2 The state of Ga says on the website they started accepting returns for processing 2/1 (it’s on the Georgia Dept of revenue website.
3. I called after the request a refund thing popped up on the website and was told do not do that.
4 When I got my approval letter on 2/13 I called and Felicity said my refund was approved and I’d have my refund this week. She could not give me a DD.
This is why I feel when all of ours changed to 2/9 then our balances went 0 there was no resequencing .They would have to have a reason for it and tell you they did it.
Also last year I filed on 1/29 and my deposit hit my account on 2/15. So the state took 1 day longer this year.
Hope this helps someone out. I’ll see you guys and gals next year!! -
so Filed on 1/29. Waited and waited with a green balance and 90 day messege. Got resequenced on 2-9 still had green balance and 90 day. After waiting and waiting i woke up to a red balance saying I owed a lot. Still 90 day. I don’t understand what’s going on. Georgia needs to tighten up. Makes me glad to live in South Carolina, they never have this many problems. To bad the nuke plant in South Carolina isn’t being built anymore currently. So I guess my hands forced to keep working at the nuke plant here in Georgia
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@albundy I don’t think we won’t actually see it until 2/16. Navy Fed shows pending deposits online & only my husband’s paycheck for Friday is showing. It would be nice to see it tomorrow because I’m off today & won’t be off again until Monday. But that’s date night with my husband since we both work in restaurants, so it’s all good!
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i also got the text alert saying my refund was sent 2/14 but WMR says 2/16. i think it’s a glitch but i will keep an eye on my account. GA needs to get it together this is ridiculous.
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Wmr just updated for me, as well, to 2/16. I need Geoegia to get it together!
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My GA WMR updated to the 02/16 DDD! 🎉🎊🍾
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I just got the text alert that says my refund was transmitted on 2/14. I use netspend. It is not there. I check WMR and it says it will be transmitted 2/16. Now I’m scared my tax preparer put in wrong account and/or routing numbers.
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@nickie
That’s exactly what I am saying the WMR website is useless outside of a couple of features. They only two things I would deem important from WMR would be your amount turning from green to black and the number now being zero and the approval letter. Case and point WMR has said my refund will be sent 2/16 and the email and text I got said 2/14. Your direct deposit does not hit right then and there. If it hits same day like a paycheck for example, it will hit at a certain time. Mine is always 3-430AM. And it may take 0-3 days too. It just all depends on the bank and when it was actually sent. Since mine sent on 2/14 I’m thinking I’ll see it in my account later this morning around 330 or at the latest Friday morning.
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@nickie, I just got the same text notification as well.
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So, I signed up for alerts & @ 1:40 am, I received a text saying that my refund was deposited into my account on 2/14. But it’s not there & no update to wmr. Maybe there’ll be an update to wmr in the am…
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This is my first experience with the site after doing taxes for the last 10 years (I’m 29 today actually haha) so you can tell me if the advice I’m about to give is dumb. What I’ve gathered from my own experience with the WMR website and reading ALOT of the comments on here is that it is very hit and miss and people with identical situations are not getting a status that is even close to similar on the website. The one constant I have seen is the approval letter. This seems to be the most important and once you have it you can kind of ignore everything else on there especially if your number is now 0.00 and no longer green. The one and only other helpful feature on the site is signing up for text and email updates. I signed up an hour ago and I just got a text saying “payment has been transmitted on and received on 2/14 by my bank and to allow 10 days.” I really doubt it will take 10 days but we will see. I’m betting it will be in at 330 like most Wells Fargo DDs. Would be a nice birthday present.
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@Shay: Goooo Girl!!! 🙌🏽🙌🏽 I hope all of the rest of ours comes too, Wells Fargo doesn’t post until like 3am, aonIm not waiting up to see, Congratulations 🍾🎈🎉
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Even though my return has been approved since friday and my balance has been 0 since Tuesday. I still do not have a approval letter. So I dont know wjat Georfia os doing this year. Usually 2 days after you account turns back to 0 you get a dd
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Money was just deposited in my account. Good luck to everyone that’s been on this crazy road!
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Ya I saw that this is my first time using this to check the status of my refund. I would think if I received an approval 2/13 I should have the money today (Thursday) or the latest Friday. I know that doesn’t take very long at all. I was just curious why I didn’t have a DDD yet. But now that I am thinking about it I want to say Georgia sends out DD to everyone once a week and I think that day may have been either Tuesday or Wednesday. If that is the case we’ll get it one of those days next week but who knows.
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Ya I saw that this is my first time using this to check the status of my refund. I would think if I received an approval 2/13 I should have the money today (Thursday) or the latest Friday. I know that doesn’t take very long at all. I was just curious why I didn’t have a DDD yet.
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@AlBundy: That’s the standard approval letter ours all read the same. We haven’t gotten our money yet since being approved on Monday, so who knows? GA is moving slow. 👎🏽👎🏽
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Probably a dumb question but, my amount went from green to 0.00 even though my WMR still says processing (I’m 99% sure that isn’t very accurate for anybody), I have no DDD yet but I do have an approval letter. Question is my letter says my claim is approved and the amount is subject to audit verification and I don’t know if this is on everybody’s approval letter or if they are going to read into my claim? No big deal if they do I know I did everything correct I have been doing my taxes myself since I was 22 and was taught by a really smart and trustworthy wealth manager that my family used for years. Also, assuming everything is kosher when will my money get to me? The amount zeroed out either Monday or Tuesday and my date was resequenced to 2/9.
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I just spoke with a representative. I was told my funds were released yesterday, and to expect the refund in 7-14 days for direct deposit?! My info on WMR hasn’t updated and I haven’t received an approval letter. I have no clue what is up with GA this year. Geez.
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It seems like 2-3 days.
My funds were released Monday, approval letter yesterday, my wmr did not update (but I was told it’s a system thing) but a few people received DDD for tomorrow. So I expect it tomorrow as well. -
@AmandaOz
Honestly I’ve given up hope on the state doing anything timely. I had approval this morning and they said it was sent yesterday. My bank doesn’t normally take more than a day to process anything. I just figure at this point it’ll show up when it shows up. I haven’t seen a single person on here actually get their deposit since getting approval yet. -
Has anyone noticed on here how long it takes to get refund after approval has been issued? Like my approval was in there this morning, is there any chance I would have it by Friday?
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Yeah so…..
Check wmr and see message return being processed please call…..
Call and spoke with a rep. She verified my info and put me on hold…..comes back and says OK you should get your check within 30 days…..I’m like but I did DD…..she says well the system says it was returned so you are now getting a check. I’m like ok…..Call my bank and they say there is no rejected DD!
Now my wmr says return processed and waiting approval please call………
WTH?!?!?!?
Do I call again? Did the person lie??
I hate tax time
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I checked my account and my pending credit ( in green) has changed to 0.00. When I click on 31 DEC 2017 to view account details the refund amount is listed under Summary as “Other”. I have yet to receive a notice, message or any sort of notification.
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this waiting is painful. hopefully i receive my deposit tomorrow
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I’ve been following here for about a week but never posted because I didn’t have anything to contribute until now….
Filed and accepted 2/2
Checking refund status has always said ss# and amounts do not match. On my account had timely-error balance 0.00 When I would check the status from within my account had the received and processing…90 days please call….
Finally called at 1pm today (thinking most should be back from lunch and in a good mood) I used option 3,3 as others have said on here. Was VERY surprised that my wait time was less than a minute before someone picked up. I told the guy that I was getting the error msg and was told to call. He verified all my info..Name, SS#, DOB, address and name of my employer. He said “can I put you on hold while I look over your account” Less than 5 min later he came back and said “I have processed your refund and you should receive it between 7 and 14 business days” I was so shocked that I didn’t ask any questions just thanked him and hung up. WMR now has the 90 day msg….My account still has error timely and 0.00 though. I’m assuming that will update overnight.
So for anyone just reading like I did for so long if you have a please call msg I urge you to do so.
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Return was accepted on 1/30 – resequenced to 2/9. DOR website shows that they owe me money (still showing green). Received Federal refund on 2/6. Not sure why state is taking so long. Interesting that Georgia has more complaints on this website than any other state. Wonder what that means?
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Just spoke with a rep for hooefully the last time this year. She said the funds were released to my bank yesterday. However when I called Wells Fargo they aren’t showing any pending deposits. I believe the money was sent however now its seems like a waiting game with Wells Fargo. Yay…
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I filed 01/29 and was resequenced 02/09. No updates. I haven’t received and notifications and my refund amount is still showing in green. I called and some with someone this morning and he said he released my return while we were on the phone and I should receive it within 30 days. Still no,updates on the website so hoping for some news soon.
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How often does DOR deposit funds?
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I am still waiting. My refund amount is still in green. Originally accepted 1/29 but resequenced to 2/9
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P Marie thank you
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I was told the system isn’t updating/showing correct information so to just keep checking bank account. I’m guessing that’s why majority of us aren’t seeing our DDD.
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@sandwds Log into your account, click on “Individual Income Tax” link, Look for “I want to”, click on the option to “see more links for my account”, click on “sign up for notifications”
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I got the approval letter and balance is $0 but WMR still states processing. Maybe tomorrow ill get a DDD. Will update if i do.
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I can not remember how to update my account to receive notification. Anyone remember how?
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Yesterday, my balance went from green to zero and the approval letter showed up. WMR didn’t update with a DDD this morning though. I’m just going to assume it’ll show up tomorrow in my account.
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My return was accepted on the 29th of January but so far my WMR hasn’t gone past processing and is giving me the 21 Days/90 Days notice. The 19th is 21 days. April 29th is 90. I guess I’ll see what happens.
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I just called them and asked about audit verification letter. She stated that it’s an approval letter. That all refunds are subject to audit verification. It does not mean being audited. If you were, it would not be approved and wouldn’t have a zero. Makes me feel much better. I have all my records but don’t want any further delays.
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Just wanted to chime in, my balance is still in green, no letters 😓
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@Kels
If you log in to your Georgia tax center account you see it -
Where is everyone seeing approval letters? What website are you using? I checked GA WMR and the only thing I have is the generic 90day message. Getting nervous with people getting DDDs this morning.
Filed: 1/29
Accepted: 1/29
TT filer -
I called and was told what I was previously told that I have been approved and waiting to get direct deposit. I said I haven’t received a approval letter she said that is nothing to worry about. Who knows… Just waiting now
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i spoke to Caleb he advised that he isn’t sure why WMR hasn’t updated however he confirmed that my refund was sent to my bank on 2/13. he confirmed my bank name and advised that he sees my routing and account info so it’s just a waiting game. i would just call them and use option 3 then option 3 again to get the latest info.
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Got approval letter 2/12 but said refund was subject to audit. What does that mean?
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Well my friend just got het state. No approval letter or nothing. Justed posted. So whats so crazy she filed feb 5. And already got it.. What da hell ga state..
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@sandwds
They open at 8am -
Wha t time does Georgia opens so I can call them. I’m on day 2 back down to zero balance still no approval letter
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I received the approval letter yesterday and I have no DDD, or surprise DD today. Back to bed I go. Good Luck Folks! 💪🏽
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I just talked to my ex husband, because he claims one twin and I claim the other one . He filed on 2/5 he got a DD of 2/14 and it’s in his bank this morning.
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Grrrr… the majority of y’all got a DDD overnight, but me.
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Approved but subject to audit letter like several others. Balance to 0 but no deposit date. What does that Leyte mean?
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Those of you who also woke up to an approval letter…any chance you think we will have by Friday??
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Still sitting on green waiting to get released maybe an update tomorrow I filed 1/26 an accepted on the 2/2
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Woke up to dd date of 2/15
Filed 2/1
My brother filed the same day and he still hadn’t received a dd date -
Happy valentines everyone! I wake up to 0.00 balance and a approval letter. I think Georgia is moving. No DD yet where’s my refund is say being process allow up to 90 days.
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Woke up to a zero balance and a refund approval letter. WMR still says refund is processing. Hoping money hits my bank today or tomorrow! Just glad to finally see some movement
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Got a letter this AM: Refund amount subject to audit verification. What does that mean?
(Georgia DOR went from refund amount in green to 0 this morning. Filed and accepted 2-5.) -
Finally woke up to a zero balance and an approval letter! @momdukes-didn’t someone say on here that they were told that the wmr system isn’t working correctly right now? Fingers crossed you’ll wake up in the morning with money in your account!
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Woke up to 2nd day being in black no dd or letter 😞
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Yay. I woke up to $0 black balance. No letter yet. Hopefully I’ll get a deposit tomorrow.
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I have no DDD on GA WMR, and no deposit in my account. Happy Valentines Day Folks, after I drop these kids off at school, I’m eating my kit mat bars, and I’m going back to bed. Wake me up Friday.
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No update on wmr for me either. Do you think we could see a deposit prior to an update?
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Ok guys woke up to a red balance. Can someone tell me what the heck is going on
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Everyone has approval letters, balances at 0 or just some kinda progress. While I filed 1/31. Got resequenced to 2/9 and still nothing but a green balance and 90 day message. Ughhh soo frustrating.
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So, my refund amount has finally gone to $0 after my phone call this afternoon & my approval letter has shown up on my account. I haven’t received a text (I signed up for alerts on my account), Navy Fed doesn’t show anything pending, & wmr hasn’t updated.
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@momdukes. A rep told me she was releasing my refund at 11 am yesterday. Still showing negative balance in green as of now. So i guess she just outright lied to me.
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@Cierra: Mine hasn’t either.😣😣😣👎🏽👎🏽👎🏽
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my WMR hasn’t updated yet :(
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Whoop whoop!! Same here:
Your refund is scheduled to be transmitted, or was transmitted, to your designated bank account on 2/15/2018. Please allow 10 business days from that date and verify your designated account information to confirm receipt. If it has been longer than 10 business days, contact the Taxpayer Services Division at 1-877-GADOR11 (1-877-423-6711) to speak to a customer service representative during our normal business hours M-F 8am -5pm. -
WMR on the GTC now shows:
Your refund is scheduled to be transmitted, or was transmitted, to your designated bank account on 2/15/2018. Please allow 10 business days from that date and verify your designated account information to confirm receipt.
Small steps guys, but it looks like GA is making progress. Good night all! -
Ha! So straight from the GA DOR just received a text (I signed up for alerts) that states that my refund is scheduled to be transmitted, or was transmitted to my acct on 02.13.18. Please allow 10 business days…
Since that was TODAY and I can assure you, I didn’t get it. Oh Georgia… -
Ok guys so I bit the bullet and completed the Request Refund option found on the taxpayers site. I’ll update with progress if there is any soon. Just FYI
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Ok guys so I bit the bullet and completed the Request Refund option found on the taxpayers site. I’ll update with progress if there is any soon. Just FYI
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I finally got my approval letter today.
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My dd was there today. Good luck to everyone. I filed/was accepted on 2/4 and don’t have GTC account so I don’t know about the approval letter.
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Georgia has got to get their stuff together. I’ve had a green balance since the 5th. They told me yesterday that my return had been processed and approved on the 5th. Again today a rep said my funds have been released. My balance is still green and no letters of approval. WMR still says processing. It’s never been this bad getting the state side of things.
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Jamiena
That is my issue I have a zero balance and no letter and as of 5 minutes ago I still have no letter of approval -
Update 🙂
I called the 800 number yesterday and choose option 3 then 3 again. I spoke with a guy rep who was nice and verified and processed my return. I checked my GTC account at about 6am this morning and my refund amount was at $0. I did not have any approval letter in my correspondents.
I checked back around 2pm this afternoon and I had a approval letter which popped up on the main page.
Hopefully I see my funds soon. Happy waiting! This is TAX season after all……😕😒😕😒😕😒😕😒
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Ok so I filed on 1/28/18 and accepted on the same day called the customer 1800-number on yesterday and the young lady that I spoke with started my process over the phone while I was on the phone with her (thats what she said) lol well I called back just a few mins ago and spoke with another young lady who told me my taxes were completed today.. she explained the process was started on yetserday and was completed today and that I should see my funds really soon but she had to tell me the 90day statement they tell everyone LOL so I will keep everyone updated on when I get my coins.. LOL FYI: The online where my refund is not working at all she said thats why it best to call for a true update..
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My balance changed to 0, and in my account I had the Refund claim letter, that says my refund has been approved and is subject yo audit verification. I called and they said that there is nothing wrong with my refund unless I ode the state of GA or have offsets I should be getting my refund back soon and that the letter is a standard thing they send out once you have been approved. I hope that I get a DD soon as in like tomorrow because my Federal is still on the PATH msg and my amazon cart is awaiting.
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Ugh!! So frustrating!! My amount has been staring at me for days…wmr still processing. Sent in on 1/31, resequenced on 2/9. I’ve called twice now and they just say that I’m still processing. Keep hoping that I get someone that will be helpful like y’all have!
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*gave
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Just an update!
Have called 3 different times today and recieved the same answer…but the last rep game me more info.
All 3 stated that my refund was released today.
I asked the last lady just now why my amount is still showing in green and she said to check my bank account in a day or so and it should be there. She said that lots of people get deposits BEFORE the amount in green goes away! She said i assure you it WAS released to your bank today.
I had an offset so my WMR status still says amount has been offset.
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The approval letter would be under correspondences when you sign in. Once they release your refund that green amount will go back to zero.
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Where are people seeing an “approval letter”? I have my refund amount in green but wmr says it’s being processed. Help!
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I just called and spoke to Dominique as soon as she answered and verified my info she put me on hold for 5 min and then came back on the line and said I processed your refund for you….
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@momdukes
This approval letter is so confusing to me. My account did everything everyone else’s account did overnight except get a approval letter -
@Devace: Did you ever fill out that littke “request a refund” portion last week? I wonder why everybody else is getting so0me sort of an approval and now they want your income verification. I did see the GA DOR statement that said they would be doing random quality assurance reviews, but Dang.
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So by calling idk what I did but now they want my last 4 pay stubs and w2
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Called a few mins ago option 3 and rep said mine was processed yesterday and should receive in the next few days. Still shows the generic msg.
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Just talked with another Rep after the 3 then 3 option because so many that filed after me are getting DDD. She said my money was released and to expect it in 30-90 days. Really!?!?!? 30-90 days and they have already released it? Wish I could tell my bill collectors the same things lol
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I’ve been watching the thread hoping for some similarities with others but my return was resequenced to 2/7. I don’t see anyone else with that date. My amount is still in green and I don’t have a letter or ddd. Ugh frustrated
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Anyone get a o balance in black and a refund claim approval letter
Saying refund was approved but amount being verified -
I received approval letter on 2/8, on 2/10 I got the ddd date of 2/13— it was in the bank this morning-
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There is hope! I got resequenced due to filing early. I was resequenced on 2/9. Logged into GTC today and had an approval letter. Balance is now 0.00 from my green credit so it has been released. Now to get it in my bank account.
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You have the same message I do and they told me that my refund was released today.
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For those of you that received a DDD today, what was your processing date? Mine was originally 1/29, then it changed to 2/9 and my amount is still in green.
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Basically, you’ve been approved, just waiting for the update for ddd. You’re probably receiving a paper check that’s why you gave that extra message at the bottom.
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I am confused about this message
Status
Your return has been received and is currently being processed, please allow 90 days to receive your refund. If your refund has not been received in 90 days, please log on to the Georgia Department of Revenue website at http://dor.georgia.gov complete the Replacement Check Request Form and follow the instructions.
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I finally got a rep to ” release” my refund. My question is how long before the green balance disappears and you get a ddd?
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I keep hoping for a DDD. I have been Green since 2/5 but WMR keeps just saying processing even though the reps have said I am processed. I want to see some movement.
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I checked my account this morning and the following message was provided: Your return has been received, and it is currently being processed. Please contact the Department at 1-877-GADOR11 (1-877-423-6711), option 3 to speak to a customer service representative during our normal business hours M-F 8am -5pm.
I called the number and selected option 3 (twice). I reached a nice representative who asked how may he assist me. I explained that I checked my refund status and was instructed to call. He asked me to verify some info and placed me on hold for 5-10 minutes. He told me that he processed my refund and I should receive it between 7-30 days but it can take up to 90 days. He stated that it usually doesn’t take 90 days to issue refunds.
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This morning my green balance went to 0 but no approval letter. I called and she said that it meant my refund was released and that I should see something in 2 to 3 days.
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Just got off the phone & was told that he just processed my return and I should be receiving my return in the next 7-90 business days. I called & pressed option 3, then 3 again. I told them that I had issues logging into my account online & was needing some assistance with the status of my return. There was no wait, even though they tell you it’s a long wait time.
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What do it mean when the balance is in green
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@Nicki. 1-877-423-6711. But I can’t get anyone to tell me anything except the 90 day blah blah blah b.s. I filed on 2/1 – accepted same day – still in green also. I see people filing after me getting their ddd. Frustrating
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@dww i spoke to a rep and she said my refund was released today. so i’m assuming those who received an approval letter today, their funds were released today.
@Nickie call the 8774236711, option 3 then option 3 again
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What # are you guys calling to talk to someone? I filled 2/4 & accepted 2/5 & I’m still in the green.
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Cierra, if you find out anything, let us know.
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lol I think im going to call and play dumb to see what I can find out lmfao
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My amount is still green, no letters, but I’m happy to see others having movement and hopefully I can say the same too 😇
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Checking in with the same as today’s majority.
Filed 01.26.18.
Accepted 01.29.18.
In “Error-Timely” limbo until 02.09.18., when my refund amount turned green
Lost green refund & received approval letter 02.13.18.
Waiting for that magical deposit notification alert any day now! :) -
@itsshay oh okay. well hopefully we all update with a DDD in the morning
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@Cierra
I’m sorry I answered that wrong. After he got his letter, the next day his wmr updated with the ddd. That was last Friday and he got his funds today.
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I woke up to zero balance and an approval letter. How long after the approval letter do they release the funds?
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also woke up to green credit showing 0 balance in black with an approval letter. finally!!
@shay what did he receive the next day? -
Woke up to a zero balance and approval letter this morning… never called…. just finally updated…
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@dj
The next day. My bf went through this last week. -
@dj
The next day. My bf went through this last week. -
My cousin received hers today. I filed before her and didn’t get mine. I called yesterday and was told that mine has been approved and I should have it in my account in 7 days or so.
So i’m waiting.
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Uhhh still the same files and accepted 1-29 got resequenced and no movement yet just a green balance and 90 day messege
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Everything changed on mine too w/o getting a letter too.
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Everything changed for me except I didnt get a letter. Anyone else change without the letter
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Ok I went from credit credit to black and have a letter that say this
Refund claim approval
The ga dept of rev has approved your refund and the amount is subject to audit verification. The dept may recover all or part of the refund if it determines that a refund amount was incorrect or you are not entitled to refund.Lord what does that mean never got this letter
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Still nothing for me. Called twice and was just told it needed more time to process. Alot of you got the reps to process you on the phone. Please tell me how you did that!!!!!!!! This is so random how they are doing things. I’ve never waited this long for state. Something has to be wrong
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my green credit balance has disappeared and now I have a zero balance and so glad for movement. I al have this
Your tax return has been received and is being processed. Please allow 90 business days to complete processing. If it has been longer than 90 days then contact the Taxpayer Services Division at 1-877-GADOR11 (1-877-423-6711) to speak to a customer service representative during our normal business hours M-F 8am – 5pm.
Back -
Yeah!! Woke up to an approval letter, and 0 balance as well!! I hope they deposit tomorrow, that would be so nice of them! Anyone know how long after approval letter it takes to receive deposit??
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I am sure hoping for a deposit tomorrow!!!
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I woke up to an approval letter, and 0 balance as well!! I hope they deposit tomorrow, that would be so nice of them! 🎉🎉👏👏
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Woke up with $0 balance and an approval letter!! So one more night before ddd.
My bf got his funds this morning from ga, so they are starting to push everything out!
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I wonder if we will see our refunds hit our accts before wmr updates with a ddd?
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Amount stilll showing in green. And the 90 day message on WMR. CONGRATS to all who have movement. 😊😊😊😊😊
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Guys my balance just went to 0 and my message changed this morning looks like they are releasing funds!!
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My refund amount is in black now!! I hope that means what I think it does!!
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mine also says
Your tax return has been received and is being processed. Please allow 90 business days to complete processing. If it has been longer than 90 days then contact the Taxpayer Services Division at 1-877-GADOR11 (1-877-423-6711) to speak to a customer service representative during our normal business hours M-F 8am – 5pm.
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Why can’t I see my post?
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Why does my GTC account say this when I click my 2017 taxes?? What’s it mean because I filed on the 29th and was acceptedsame day.
Period Activity
09-Feb-2018 Individual 500 Return -
What it mean when. I check on my GTC account it says this when I click my return because it was accepted the 29th of January
Period Activity
09-Feb-2018 Individual 500 Return -
@ dww126
Mine says the same now
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Mine says this now: Refund Status
Your tax return has been received and is being processed. Please allow 90 business days to complete processing. If it has been longer than 90 days then contact the Taxpayer Services Division at 1-877-GADOR11 (1-877-423-6711) to speak to a customer service representative during our normal business hours M-F 8am – 5pm. -
@sandswds: I hope it updates soon because this is starting to get ridiculous.
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Number one, grey hat is a term for a hacker. Number two, protonmail is an encrypted email service. If that’s not suspicious, I don’t know what is.
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Do anyone know when Georgia updates
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Still feels like a miracle. Last year, I had issues with my tax returns and this gave me sleepless nights as i saw others getting their refunds and mine was a different case.
Very desperate, i went on the internet, seeking help and i came across some reviews from people who had similar issues and they all mentioned a certain professional who assisted them in solving these issues.
I sent this person a mail and i got an instant response. I was so fascinated so i went all in, gave him my info (this was not easy for me as he was a total stranger) but hey, i didnt have much luck trying it on my own so i went through with it anyway. I sent his fee and he helped file for my tax and in 5 days, i got the money in my account.
The amount was even more than i calculated/envisaged. I was so excited that i almost drove off the freeway. lol.
Anyway, for those who might need help in filing or increasing their refund amounts or any other tax related issue, feel free to contact him at [email protected] Please tell others, you dont know who might need this.
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well from what we were told is that date is the date our returns were processed, I would call GTC then choose option3, then option 3 again. i did that today and was able to get my refund processed. at this time I am waiting for WMR to update and provide a ddd
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Has anyone been told what error-timely means? I filed on 1/31 now it has been changed to 2/9. When I check my status it still says, received and is currently being processed.
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I just looked and mine has been moved to 2/9 …amount in green. Have 90 day message. Should I call or just wait?
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So I called today to make sure my return didn’t have to be resubmitted due to the encryption error. I was told everything was fine and I should receive my refund soon I decided to check the status again after the call and now it says your return has been processed just waiting for the refund should be approved and to call to speak with a representative is anybody know what this means or has this type a message and called in for assistance ???
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No changes as of yet.
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My date changed from 1/29 to 2/5. Just called in and talked to a really nice rep. She said they completed processing on the 5th and it was approved. Thats why the date changed. She said to allow 90 days to get the funds but that they have to say that as a generic message. She said at this point its just a matter of them hitting the send button on the funds
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You guys that are getting someone to process you are kucky. I cakled twice. They didn’t acknowledge that i had been resequenced either. Just told me it needs a little more time to process. Ugh
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@dww: did anything in your GTC change? Did your GA wmr change? Mine hasn’t changed since Saturday when the 02/09 took the place of the 1/29 that was in its place beforehand. No approval letters or anything like that, but I’m not stressing over it too much though, it will come soon.
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I just spoke with Caleb. He said my refund was released as of 10:30 this morning. He looked at last years and said that it was released 3/6 and sent for dd on 3/8. I hope this year is that quick!
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@Cierra I don’t know because my husband spoke with her. My husband said she said it was released last week. So the day I got reseqenced would make sense with the previous post. But I told him are you sure she didn’t mean today and he said she may have said that. So 💁.. Lol I’m hoping for the best.
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Dominque was the one who processed my return, @sandwds I wonder who your husband spoke with because im curious if mine was released today
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I sure hope its sooner than 30 days!! Fingers crossed!
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I called, I spoke to Dominque and she said that, 1. Those of us who saw our dates changed due to resequencing,, our returns were fully processed on the new date that is reflected in the GTC portal. Our refunds will be deposited or mailed however we specified in our returns, within 30 days. 2. Any one who is still receiving the ‘information does not match our records’ message on the GA DOR where is my refund portal needs to call in and speak to a rep. 3. Anyone who still has the’ error-timely’ message in the GTC portal needs to call in and speak to a rep.
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I tried to call back and all I am getting now is the wait 90 days. I think they are tired of the calls.
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@Cierra nope refund still in green and the same 90 day message
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@sandwds did your WMR update to reflect that?
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I got my husband to call this time and he was rold my refund was released today. So who knows
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I am a resink I filed on 1/26 and was accepted on 1/29 but habe a new date of 2/9. I just called and spoke with a guy rep who was nice. Asked me to verify my ss number addresses and refund amount. He placed me on hold for a while and came back and said he had processed my return and please allow 90 days to receive it. I did ask him why so long. He stated that they are made to give to 90 day processing timeframe but it never takes that long.
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I always let them know my message on WMR indicates for me to call.
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What do you say once they answer? Maybe I’m saying the wrong thing
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Also, I always call and dial 3 twice .. my message has always indicated for me to call the fraud line, idk why.
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I just called (for the 100th time), she took my info put me on hold and came back and said she processed mu return and give it up to 30 days. I didn’t even ask anything 😳 I’m hoping this means a DDD soon.
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I just checked and it has not updated. Still says return received and being processed…allow 90 days
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I spoke with them this morning as well. He told me he was finishing up the processing. He then had me wait. He told me it was all done and that I should receive a DDD with in 30 days. My message has NOT changed on WMR. And my amount is also still in green on GTC. :(
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They didn’t acknowledge that i had been resequenced either. Just told me it needs a little more time to process. Ugh
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HOME
Refund Status
Your tax return has been received and is being processed. Please allow 90 business days to complete processing. -
No update here either Just the processing 90 day message
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@its shay
my WMR hasn’t updated yet i’m assuming it’ll update overnight?
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@GAgirl92
did your WMR update after speaking with them? -
@ GAgirl92, Dww126, and Cierra
When you check your refund status, did it change from the 90 day message to, “Your return has been processed, and your refund is waiting approval” ?
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Has ANYONE gotten their Georgia State refund yet? I normally have mine by now.
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UPDATE:
i followed the steps suggested by GAgirl and the rep advised that my return was flagged for return verification (which she said is done at random). She advised that she will try and process it, which she said she was able to do. She advised that at this point I would be waiting for approval and then a DDD
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I was just told my return is done processing and now we are just waiting to have the refund released, but that she can’t give me a date. She did say it could be anytime now.
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See when I called the rep didnt even acknowledge I had been reseqenced. Just the 90 day speech blah
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My update:
As you know, I was resequenced. I just called chose option 3 and 3 again. Was immediately asked my info. After providing all info. Thank was placed on hold. The rep came back & told me she’d jusy completely processed and approved the amount and expect my refund in up to 7 days.
She didn’t ask why I was calling or anything, lol straight to business. But after she told me it was done, I told her my reason for calling. She assured me everything was done now and again said 7 days.
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Basically I was accepted 1/29 but every time I called I was told something was missing or there was an error, until last week when the guy said they were just waiting for some forms to come in so they can approve. He told me an update would be released late last week and to call back on Monday.
I always use the option that says you received a letter and instead of putting in a number, I press 0#.
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I called . i was accepted on 1/29 and got reseqenced to 2/9. She said we received your return on 1/29 and gave me the 90 day speech and said we just haven’t got to your return. Im like duh you reseqenced me
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Who do we call to make that happen?
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@its shay
what did you tell the rep? also what option did you use because i was also resequenced as well and this is just ridiculous
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Ok, so here is the update I got today after calling in. No change over the weekend, noticed I was resequenced to 2/8. I just called, spoke to a guy and told him everything the nice rep told me last week. He takes a look and says, ok it was pending but I just released it and you should receive it within 30 days. I go and check GTC and money still green and no letter. But when I check the wmr status it changed to:
Your return has been processed, and your refund is waiting approval. Please contact the Taxpayer Services Division at 1-877-GADOR11 (1-877-423-6711) to speak to a customer service representative.
Hopefully, a letter and ddd shows up soon!!
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Sorry mine was resequinced
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@Devace: Same here except mine was resequenced. No change. No letter. No Ga tax refund. Nada
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Still no update filled and accepted 1/31 no resequenced to 2/09 still have a green credit and the 90 day messege
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How often does the system update?
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Now Status changed to 2 /9 Filed Timely
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The people that didnt get resequenced , got a DDD.
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Why everybody have that same message. resequenced 2/9. I have it too.
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Filed 1/29
Accepted 1/30
I know GA didn’t start processing returns until 2/1
Status changed to Filed Timely, with refund amount showing green 2/9…still no approval or ddd yet ughhhhh -
What is the ‘allow 90 days’ I am seeing on the website? Does it mean we are not approved yet?
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I give up on GA. I’ll just wait for Federal to drop sometime after whenever. One day when I least expect it, maybe my GA refund will deposit when I need it the most! Good Luck Folks!
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MissBri-
I got the approval letter on 2/8 on my gtc account— I got the ddd date on 2/10, on the where’s my refund-
Other people on this post have said theirs was messed up if they filed before 2/1??? -
@M you originally stated:
“It is odd! I came across this site because of the bizarreness of the “Where’s my refund” site— when they said refund didn’t match, etc… Hopefully we can all report we got the deposit soon!”
Now you have a ddd of 2/13? When did that update, because I’m getting the same message as you originally. I was accepted 1/29 and GA acts as if they can’t even find my refund because my info is incorrect. I can’t even create an account on GTC website like everyone else. Did anyone experiencing this message get any answers or updates? Thanks in advance!!!
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DD of 2/13 here also
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Ugh mine got resequenced to 2/9 as well! This is so very frustrating
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Wow, when I click my green balance it says 2/9 with “Individual 500 Return” next to it so I guess I’m resequenced too. This wouldn’t be so aggravating if I hadn’t been talking to reps all week saying nothing was wrong 🙄
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Hopefully approved 2/12 with a DDD of 2/15 lol
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Nevermind i got resequenced. Teach me to be puntual with my taxes lol.
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@ Kathy, I don’t know Girl, I hope by Friday. I can’t even pin the cycle processing time down with GA this year, they are messed up all across the board.
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Why does mine say 12/31/2017 ?
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Mine was accepted 1/29 but has always had 12/31/2017 next to it. What does that mean?
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I was resequenced :( you think we ‘ll receive by the end of the week?
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@momdukes. Yep mine says 2/9 now too. Wow. When do you think we will see ddd?
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Any thoughts on when those of us showing 2/9 will see a dd date?
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Mine also was resequences. I went from 1/29 to 2/9. Grrr!! This is so frustrating!
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Ugh. Mine went from showing 1/30 to 2/9 too. I have never had so many issues or delays with GA before.
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Mine says the same 2/9
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@Kathy Arzola: In the GTC when you click on Individual, it used to say 1/31 next to “Filed-Timely” now it says 02/09..
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@momdukes – I hope so! But yassssss of course!! 👸🏽💁🏽♀️
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Momdukes. Where is the date that lets you know you’ve been resequenced?
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Woke up this morning to being reseqenced to 2/9. 😞😞😞 so instead of doing the return with no errors. They just skipped everyone that filed before they caught the error. Makes sense😒😒
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*
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@ Gagirl92: You think so? That would be so FANTASTIC!! Even though, I know, that you know, that we over this way, will be fully representative in our Regalia whether that extra $ comes or NOT!
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Uggghhhh it’s unfortunate, but at least we can expect it by the 16th (Black Panther day) lol, hopefully!
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@momdukes I was accepted 1/29 and still nothing only amount in green soooooo frustrated😬😬😬😬😬
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Mine also changed from 1/31 to 02/9, so we’ve been resequenced by the state of GA. As if being on the PATH for federal wasn’t already long enough. The only good part about this week is that, we’re getting dressed up and going to see Black Panther on Friday!!!
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My bad… I was accepted the 29th. Still disappointing that people who file after me have a DDD.
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Ikr!! Me either! I was soo excited I just KNEW i was going to have me a little piece of change in my acct. lolz. Thank gudness i didn’t count my chickens before they hatched. Lolz
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2/13 ddd updated this moring
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@msnicki- I’m sorry lol but looks like I figured it 🤔 So guess what I WON’T be doing next year….filing before opening day in GA lol smh🤦🏽♀️
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@gagirl92 why did you say that?!? Lolz now yu had me look at mine and it went from 1-31 to 2-9!! Sad sad sad! Lolz I was hoping I wasn’t resubmitted! Now it looks like I am too! Ughhhh!!
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I originally filed 1/25 and accepted 1/29. It used to show 1/29 next to my balance in green, but now shows 2/9 so I’m guessing it was resubmitted and should have a ddd next week
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I filed on 01/19/2018 i was accepted on 01/29/2018, i have a green balance in my account on Gtc . My refund status still days 90 days. Doesn’t make sense how the ones who filed after me are getting their refund before me. I don’t get it.
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This is ridiculous. People that filed after me getting their ddd while mine just sits there in green not moving.
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Got a ddd of 2/13, as well-
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I filed with TT on the 23rd and was accepted the next day. Finally got a green balance this morning.
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I filed on 2/4 and my federal and state were accepted that same day. I started checking on Wednesday and kept getting the it’s being processed and 90 day message. I checked this morning and it’s showing approved with DD 2/13. I don’t have an account on GTC. I just check WMR.
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Sorry typo. The deposit date is 02/13
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I filed on 02/03 and was accepted 02/06. I checked This morning and have a deposit date of 03/13. That’s much faster than normal for GA. I’m surprised
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I owed Ga $58 which has been in red over the last couple of weeks. I woke up this morning to the amount in red being over $600. That’s crazy, because I know I don’t owe that much. Only one income and two dependents. GA need to fix their mess!
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I had to re-send everything, receipts and all, because when it went over from TT it was all blank. Finally woke up this morning to a credit in green!!!
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I filed 2/1 got accepted the same day. 2/8 I got the form letter onine that said refund approved but subject to audit. I noticed my credit balance in green increased from what I submitted like I was getting back more. But bow my balance shows zero. What does that mean?
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It is odd! I came across this site because of the bizarreness of the “Where’s my refund” site— when they said refund didn’t match, etc… Hopefully we can all report we got the deposit soon!
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@M
Yes it was the same one:
“The Georgia Department of Revenue has approved your refund claim and the amount is subject to audit verification. The Department may recover all or part of the refund if it determines that the refund amount was incorrect or you were not entitled to the refund.”And so on. It weird that it doesn’t have a ddd on it.
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I did notice that with my return it was almost $600 short from what I was supposed to get. This morning I checked and it updated to my original amount. Idk what’s happening over there but they need to get it together!!
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877 423 6711. I hit the option like I had a letter and when it asked me for the code i just hit 0…only way I could get through.
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Was it the same approval letter that some of us have received?
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My boyfriend filed and accepted on 2/4. He got the approval letter this morning on GTC and his balance went back to $0. Meanwhile I was accepted 1/29 with money in my Acct, and no approval letter. Uggghh!
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What number is everybody using to call
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Just called in and spoke to a very nice rep…she said that they applied the amount i owed from my refund and everything was processed and approved and they were just waiting for the ok to release funds! Who knows how long that takes …
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Has me wondering how the heck someone was accepted and approved in the same day but others have been waiting since they opened. My has been green since 1/29 and I don’t have any errors either… get it together Georgia!!
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My ga has been showing in green for over a week …and they took out what I owed but nothing else has happened!
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I’m just trying to figure out those of us that filed before the first are they going to continue to process and approve people they filed after the first or are they literally going to go back to us and processed ours because I feel like they’re just processing everyone that got approved after the first and not processing the people before the first I know there were errors but my account doesn’t have any errors I wouldn’t see the point of waiting process my return
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I filed on the 24th, accepted on the 29th. My refund has been in green since last week, but still nothing. I have been stalking this page more than I would like to admit hoping to hear of anyone getting a DDD or showing any progress at all.
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Not sure about this letter. Never gotten one before, but I filed 2/3 accepted same day approved 2/9
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For reference I filed and accepted on 2/3
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That is what I’m trying to figure out. Been sitting on green for a while. No letter no nothing
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Just spoke to my sister, who works for a tax firm in Ga— she said that is a standard letter-
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So how many people have received this approval letter? I was accepted 1/26 and have been green since 1/29…. are all the people who are seeing this letter did y’all file after 2/1? Wonder if it could mean something else since it’s not a large group of people or is it?
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The rep I just spoke with told me that the Ga Tax Center updates in real time and that we should look for deposits in 1 to 2 weeks.
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Adam- CW—- I thought it was just the standard approval– since all are subject to audit??? Not sure, though-
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It seems like people who were accepted after 2/1 are getting approved. I was accepted 1/29
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M – mine was posted yesterday. I’ve never gotten this letter before so I don’t know if it was standard or if it meant I was for sure getting audited. No DD date as of yet.
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Accepted 2/3, approved 2/8
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From previous uears my balance would go back to zero and then a couple days later I have a dd. When did everyone get accepted that has a approval letter?
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I had the green balance on gtc on yesterday. Today I have the same approval letter, with the balance showing 0. But no more information on when my refund will arrive
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Adam– my letter was exactly the same- when was yours posted?
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Agreed. Posting an alert on the GTC would be rather easy, but unfortunately they don’t want to admit fault.
In the meantime, I’m still showing Error-Filed, no red, green, yellow, nor letters after showing accepted on 01.29. Gotta love it. :| Looks like it will be my end of February bonus check and I should just be quiet and wait.
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I wish we knew what time the website updates 😩
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No letter for me either 😞. I wish they would let everyone know when they are releasing the funds. Maybe the phone calls would stop. But they are being incognito about it.
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No letter, still credit in green for me on GTC.
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Is anyone else getting this letter. I saw that M got one similar:
The Georgia Department of Revenue has approved your refund claim and the amount is subject to audit
verification. The Department may recover all or part of the refund if it determines that the refund amount was
incorrect or you were not entitled to the refund -
To make things worse i just noticed what they posted about a paper check. Looks like they won’t be sending me a dd since it’s been about 5 years since I filed with Georgia
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They just won’t tell you when they are starting to release funds because they don’t want even more phone calls. They know EXACTLY what they are doing and when they are going to start releasing. I had a paper check in my hand on this very day last year. I thought e-filing would be faster. wow.
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Yea I have one as well that’s where I see my green credit
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Yes I have one but nothing here😞😞😞
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I just called- the lady I spoke to saw the approval, but does not know when Georgia will begin releasing funds?? Does everyone have a gtc account?
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How I see it that only one person here or there has seen something? I would believe it would be more then just one. I haven’t seen anyone else claim they have seen any movement.
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Feb. 3rd— but still no DD date—
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Meanwhile I have no letter. I mean 0. Nothing but green. But congrats M. When were you accepted?
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I have no unread letters 😭
But congrats to you, I’m happy to see somebody is moving along !
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Nope no approval letter on mine just a green balance ….still
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In the correspondence on the gtc site, I opened the letters and there is one from yesterday that says the tax refund was approved on 2/8— it had the amount, the fact that if they audit and find anything wrong, it is subject to repayment- it also said something about if I disagreed with the amount, I could protest and how to do that-
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I don’t see anything on their website as to an “approved letter”. Only my amount in green, just sitting there……………………………………………………..
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What do you mean by approved letter? What does it say?
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Has anyone else seen an approved refund letter on the gtc site?
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Georgia what is going on! I have filed taxes for 24 years never waited this long for a state refund… I’m definitely changing my withholdings…. Georgia seems like the only one not issuing refunds.
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when I checked through my GTC account it gives me the 90-day speech if I check through wheresmyrefund I get the six to eight weeks speech sigh just push the button blah blah blah
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When I login to GTC my balance is 0.00. When I click where’s my refund it says, we have received your return it is processing. But, when I use the WMR tool it says the information doesn’t match their records. I used hr block software to file (filed 1/26, accepted 1/30) and I know they have had some state issues this year. Something seems wrong. Whether it is the w2 issue or hr block, I don’t know. Anyone else with this situation? Oh, and when I called and spoke to someone I got the 90 day, it’s still processing song and dance.
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Got an approval letter on gtc– green balance is gone, no DD date, still says “allow 90 days for processing”—
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Also. Does anyone know how often and when ga tax center updates?
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Has anyone seen any movement at all. This is day 7 of my amount sitting there in my account in green. Makes me think of the State Farm commercial. “I gotcha a dollar”, just sitting there teasing me. Seriously though this is ridiculous.
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From the “How We Moderate Comments” Policy:
“Calling out/Treatment of IGMR Mods and Admins will do nothing but get you in trouble. If you have an issue with a Mod, email Admin, but keep it respectful. You may not always agree with a decision and that is fine. The Mods have a job to do, please let them do it. Remember we are here to help you. The Mods and Admin deserve your respect and expect to be treated with it.”
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Ok, well my info is still the same in the GTC. I guess Ben ha gone on to other things, without any further ado. Back to waiting we go.
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Well I hope ours is coming! I filed the 25th but accepted the 29th
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@ben
Was your ddd found on the ga tax center website? -
You got a GA DDD?
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@Ben, DD from whom? This is a state refund forum. So, I’m a little confused. Who insured you a DDD?
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I don’t have dd yet but i am very Overtly excited someone does. Do they update over night?
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Well I filed on the 29. Let’s hope I get a ddd for Saturday as well!
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Thanks! Just hoping a dd is in some way concrete. Also hope this info helps.
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@Ben congratulations on your dd
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Filed sat.27th, married jointly/2 kids, just got dd today. It was approved last week and irs did a test deposit(?) … So fingers crossed for this Saturday lol. Pray everyone gets theirs swiftly.. God (and Gov.) know we need it!
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@Ben when did you file and when did you learn you had a dd?
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Got a ddd. 2/10 filed with eic.
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does anyone know how often the Ga Tax Center site updates?
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I am trying to be patient even though it took about 15 days last year to get my refund The reps at the gdor are being told to stick heavily to the 90 day quote, because depending on the situation it may take time to get verified and your refund.
Let’s all just try to help each other out Its frustrating when your owed money and they can take it from you so fast ,yet give it back so slow. -
I have been patiently waiting for an update. Last year my GA refund was deposited on 2/1!! I am still showing a credit in GTC and I believe WMR has been showing received since early last week although I’m not sure of the date. I had one change last night so this may be a good sign. I got an email LAST NIGHT from FreeTaxUSA saying that my return has been accepted by the state of Georgia, although GA WMR has been showing received since last week.
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You may want to go take a look over on the main page and take a good look at the little lego person next to my name that says otherwise about my status on this here website. Turtlebug or whatever your name is, it seems like that last sermon you gave mysteriously disappeared. Be respectful, it’s not any of our fault that there is a delay in the processing of your state refund.
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Imagine knowing you’re done processing but still being on this forum like the rest of us 🤔
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You’re definitely right, they must be able to see how many times you called. As soon as I confirmed my information she started telling me that everything was okay and to give it a couple weeks. I didn’t even get to ask 😂😂
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We’re all here trying to find, and share information about our experiences so let’s keep it clean over here. There won’t be any coming for anybody, we will have peace, even if we don’t have our refunds. ✌🏽❤️😂
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@Nina yeah they can see the last person I talked to told me exactly how many times I have called since 2/1😂🤷
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Turtlebug1971
First of all the website says share your experience that’s what I’m doing… Obviously you don’t know the right numbers to dial to get through to an agent because every single time I have called I have spoke to one it’s not hard dear. Your experience may be different from mine and anyone else’s on this thread so please don’t come for me. I’m only sharing what I was told when I called.. -
@turtlebug1971
So I just created an account, under 2017 I have 29-Jan-2018
Error – TimelyNow it makes sense why when I try to look up info on where is my refund it find nothing
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& in regards to Qushun’s post. My credit is in green, but I was also told that I may still require a manual review hence the message I have indicating to call and dial 3.
I believe we’re all just trying to share information and experiences and exchanging what we’re being told. If you’re struggling to get connected to a person, dial 3 twice. Last week I spoke to three different people and never waited more than maybe five minutes.
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Well, I’m calling again on lunch in a moment. I wonder if they keep a log and can see I’m calling for the 100th time 😂
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Wow Qushun, so you’ve been able to talk to TWO people at the Georgia Department of Revenue, one being a “supervisor” when most of us can’t even get through to a live person on the phone? Okay.
First of all, yes, I have been processed. When it’s green, that’s what your refund is, that’s why it shows as a credit. They wouldn’t put it there by what was sent in from your tax preparer or software until they had verified it. Secondly how I know this is because two friends who OWE state, have had their Georgia back taxes PAID and now have a reduced amount in green as a credit on GTC.
The reps that answer the phones don’t actually process the returns, they’ll tell you whatever in the world they feel like at the moment to get you off of the phone. I’ve been filing taxes with Georgia for 31 years and I’m sort of used to the games they play.
Truth of the matter is, they’ve waited so long to send out refunds that they’re being bombarded with calls and will NEVER admit they screwed up and unnecessarily held up everyone’s refunds. They should’ve started releasing them last week but they’ll never confess to that.
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I was told by a supervisor today that just because you have an amount in green as a credit does not mean you’re done processing that amount can change anytime during processing.
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@tbabe30 Have you created an account for yourself at Georgia Tax Center so you can log in and actually look to see if any progress has been made on your return?
If not, you should. That’s how so many of us know we’re through processing. We can already see the amount of our refund in green and it’s listed as a credit. I filed 1/19, got my acceptance on 1/29 and my return was through processing on GTC the next day, Tuesday the 30th. I’ve been sitting here waiting on them to send it for 9 days now and nothing.
There was a problem with the receipt of some forms from various tax filing software, as well as W2’s from employers. You definitely need to go create and account so you can see for yourself. The reps will tell you anything right now to get you off of the phone unfortunately.
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@tbabe30 I filled on 1/19 but wasn’t accepted until 1/29. I asked if there were any errors on my return and they said no I was fine I just have to wait.
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@qushun
When did you file your return? I was accepted Jan 29th and when I enter refund info it still says info not correct
And so does my mom info
I’m thinking if you filed and was accepted before Feb 1st—something is wrong -
The lady Dominique also told me the message I’m getting on the website to call is an error.
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You can now enter your 2017 information on the hotline number….. It says my return has been processed but it transferred me to an agent who gave me the same 90day song and dance.
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I called about the request refund thing The rep said yeah don’t do that.I did get this info Even if you submitted your return before 2/1 no returns actually started processing before 2/1 so that is day 1 for everyone. Then the w2 issue so if you had to resubmit that day becomes your day 1. I checked my past years return on the website and got it last year on the 15th I filed on the 29th. So I was asking the rep and she said it could take up to 90days if you are flagged in the system These are the same responses I got last year as well. I doubt it will take longer than 8 to 15 days to get a return. Just going by my last 2 years taxes and I had to verify identity 2 years ago.
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I called again today after having to resubmit everything last week. I got no answers from the main number so I called the local office and the lady there looked it up for me. She could see where it shows an amended return was filed and the numbers are there. Also, that someone has been assigned to it and it is being processed. She had no idea on time frame and said that they are told to tell everyone 90 days, but she feel that it will be much sooner.
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I haven’t seen anyone get anything from Georgia yet. If they were gonna start giving DDD’s, I would think today would be the day. They haven’t been this late in years. This is ridiculous.
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Just saw on fb someone got a refund check in the mail. It was for less than a dollar but maybe a good sign that they are doing something.
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Yeah, this is ridiculous. I would even feel better if some people had gotten their refund, but nope.
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I get that Georfia is tryong to combat fraud they were supposedly doing that the last few years and I got my refund in a timely fashion. I remember when they spent all that money updating their systems for fraud. Sign blah blah blah just push the button already lol
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Well, another day, another $7 Georgia made off of interest on my return.
Losing hope. 😞
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@ Anon Thays actually for employers. Supposedly they fixed the problem and were able to read the files. I’m not buying it though because too many people still aren’t processed it looks like some employers might still need to resubmit W2’s.
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https://dor.georgia.gov/update-w2-and-1099-file-acknowledgements
Filers before 2/1/18 are suggested to resubmit 😥
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My gtc account says my return is being processed but I do not have a credit amount in the green. What does that mean?
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Woke up and still in green. Anywho I did read where they said Georgia wait maybe 90 days because they are trying to combat fraud, but my thing is they were combating fraud last year and I still got my refund in 8 days
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Filed and accepted on 1/31. Last year I received my ddd already. This year, gtc isn’t recognizing my information in the where’s my refund. I created an account and it shows I filed but doesn’t list my refund only a 0.00 balance. No clue what GA jacked up now.
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@Will, that’s crazy.
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@momdukes it says balance 0.00
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Waiting
Waiting
Waiting….
😑
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@Will, whatttttttt??? Well, when you click on the hyperlink that says individual what does it say??
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I don’t even see a credit on my account ….
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Mine still has the 90 day mess, and my credit is still in green on the GTC site. I give up. It will come when it comes, probably right around when Federal comes, whenever the Good Lord sees fit for that to be. Good Luck Ya’ll!!😘
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Ok my status changed from please allow 90 days to 6-8 weeks so does that mean there is some movement going on?
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Saw someone on FB in Georgia that had a state offset and said when she looked in GTC it had been paid and her refund reduced.
Obviously then if it’s in green on GTC, it’s been processed.
C’mon Georgia. I’ll call in sick tomorrow and drive up there and push the buttons for you! 🤣
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If we were going by previous years than I would have my refund by Thursday. Just wish they woild push the button. I don’t even see the reason why they won’t. 😞😞
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When I called yesterday the lady I talked to said there was a glitch and their system because on the automated phone system you can’t even choose this year she also told me the 90 day thing but she said she doubt it would be 90 days and that it should be around the same time frame as last year
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I’m really not paying attention to the 90 day thing. They’re gonna say that and that’s what WMR says because they don’t want to be held to a 7-21 day turnaround.
In all honesty, other than my spat with them over taxes they said they weren’t paid, but really were, I’ve never waited more than 14 days for a DD since Georgia went to electronic filing and direct deposits. I’ll give them a couple more days or maybe tomorrow. I can’t get through on the phone so what good is fretting going to do me?
But yeah, I sure could use my money right now. Bad.
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Ok. So my GTC says it ya a credit in green. But it also says that my refund will be avail in 90 BUSINESS DAYS?! I know 90 days is MAY! So are we talking July or August for a refund?!?
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She was not nice at all and very short with me. She didn’t answer any of my questions and gave me the we are reviewing the return, no refunds before 90 days speech.
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@dww your person must’ve been having a real bad day lol. On the FB groups, another person got fussed at and told 90 days and a few others said they were told this week or early next week.
I think the pissy reps that are tired of calls and hate their jobs are the ones giving the 90 day speech. I know my Georgia WMR always says 90 days but it never is.
Ugh. I’m not liking Georgia this year. 😑
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Always quick to take and slow to give back.
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Mrs. Ramos, I had to send in everything and the kitchen sink! I just called the tax advocates office and was told that by order of the commissioner no refunds will be issued prior to 90 days. SMH!!!!!
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So what message is everyone seeing when they check there refund status? Mine says… “your tax return has been received and is being processed. Please allow 90 business days to complete processing.” My amount shows in green on my account.
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@turtlebug1971, same. I hold and after 15-20 minutes, I bail. I’m grateful for those here posting their call notes and if anything changes with anyone, I’ll call. I’m trying to be patient, but it’s difficult.
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@dww thats awesome let me know how it goes! did you just have to send your return or all your receipts?
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Mrs. Ramos, I sent everything in to the tax advocates office via email today and they sent me an email back stating that they have uploaded everything to the tax file. Now I wait and see what happens.
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I can’t get through and I’m tired of trying. Every time I’m on hold for more than 10 minutes, I get a patient and have to hang up. I’ll see what happens tonight and try again tomorrow. :(
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@ Mike let us know what they tell you because I had an error-timely and their computer changed my itemized return to a standard return resulting in me owing taxes this year.
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Mine says “Error Timely” as well and I haven’t ever had a problem with GA return. I’m sure they are still processing. I cannot get through to anyone on the phone, been on hold for 20 minutes already.
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It’s been a toss up for me. Last year I got it the same day as my federal, which was amazing, and that was about eight days. Previous years have been a few weeks to a month.
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@Devace: So, did anything in your GTC change once you filled out the request for a refund portion? I’ve also always received my GA income tax refund on a Weds, or a Friday for years. It has never taken more than 10 days days from the date of acceptance. Smh.
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I’ve never waited 21 days for a refund from Georgia. I’m fairly certain that’s the generic message they have to give.
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I can’t remember what day it was, but I know I got my refund in 8 days last year
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I’ve always received my refunds on a Wednesday. GA WMR can’t look me up, but my personal account says Individual 500 Return dated January 29th and that my return is in process; “Your return has been received, and it is currently being processed. Please contact the Taxpayer Services Division at 1-877-GADOR11 (1-877-423-6711) to speak to a customer service representative during our normal business hours M-F 8am -5pm.”
Not sure if that means I do need to call, or if it’s just a generic message.
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So we have one person that called and was told that no one would receive funds before 21 days after February 1st. Then another person calls and was told that they are releasing funds this week. So which is it? Obviously one of the reps at the Dept of Rev is lying. They shouldn’t be allowed to give people the run around like this. It is our money after all.
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Over the last few years, I’ve received my refund via direct deposit on a Monday, Wednesday, Thursday or Friday. :/
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Devace,
Just looking over the last few years, I’ve gotten them on Mondays and Fridays.
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What day do they usually sendfunds
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@Karen thank you! mine was itemized and they changed it to a standard now its showing that I owe them money… I not sure how or why that happened but i am going to let all this mess work itself out and file an amended return.
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How long does it take before it actually shows up as received on their site, it’s acting like my numbers don’t match and I know exactly what my numbers are.
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Mrs. Ramos, we filed itemized deduction and we have amount in green.
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Hey just wanted to share some info that may help if ya want to know about your ga return.Last year I received mine on 2/15 and as of right now I am getting the same processing statement I got last year and on my gdor account it shows my balance.Once they transfer funds that balance will 0 out again. I verified my identity 2 years ago and still have all the same info.they will flag you if you get a new job, change address’ or anything done differently from the year before. I hope that helps and I may call to double check mine is still ok but since everything came up so quickly I’m sure it’s ok …yeah I’m still going to call 😃
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people that are in green with their return in their tax account were you a standard deduction filer or an itemized deduction filer?
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Thanks you guys for info.. Im still on 90 day message as well.. I hope we all see some type of update by end of this week….
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So I finally got through to GA tax office. So they said no one will get updates until 21 days from Feb 1st. They said the information for checking the status isnt even uploaded into their system.They have received my returns and no issues, just timing on their end.
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Ugh, I haven’t even had a chance to call. The flu is alive and well here and we had a line when we opened up this morning. I’m up to my ears in labs and can’t stop to call them. I’ll try at lunch if nothing else.
Devance, what has me thinking they’ll be released soon is that Georgia has never held refunds this long for everyone. They always give the generic 90 day message but it’s never, in the last 8 years, taken me more than a week to get my refund from Georgia. I just can’t imagine they won’t start sending out refunds this week. That would be pretty bad on their part. We’ll see though.
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Ok, so I’ve been stalking this thread since the beginning and I want to share my little story and spill some tea that I just received.
So I was accepted on 1/29. After the second day of logging into GTC, I got the message to call them. So I called on 1/31 and was told nothing had been processed yet and to call back next week. Welll, I’m not that patient so I called back in 2/1 and 2/2. They basically told me my return was missing some info and I need to wait until some forms came in. Ok so at this point, I’m confused, panicked, and slight pissed. Fast forward to Monday, 2/5.. I call again and speak to a lady who asks me a million questions and tells me to wait 90 days. Ugggh now I’m super annoyed!!! Mean while GTC still has the message to call them and no funds in green.
So today, I called in(I usually go through the option that I received a notice) and spoke with a rep named Lita and told her what was going, she put me on hold and came back and said everything looked good and she was going to transfer me to Acct verification so they can release my funds. Well now I’m surprised, first ray of hope. Ok I get transferred to a rep named Kaleb. I told him the last rep said I needed to verify so my funds could be released. He checks everything and say everything looks good but they haven’t received the funds from fed and they can’t release them yet. He put me on hold to double check if they were in and came back and said not yet. He said they’re expecting to release funds this week and to keep checking.
As soon as I hang up I check GTC and the message switches to 90 days and I see funds. That’s crazy!! I don’t know how true it is but I’m hoping Kaleb wasn’t getting my hopes up!!
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So I had HR block file my taxes and I already got my federal refund. The GA page cant seem to find my tax returns but I see on my personal page it says “error-timely”
What does this all mean?
HR Block says my return was accepted by the state and nothing they can do.
thanks! -
Why do you think they where going to send them out this week? They have up to 90 days I thought ( or so says the message )
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did anybody do an itemized return that actually has money sitting in their account?
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The request refund button is actually available year around and I believe it’s actually moreso for the purpose of businesses and individuals dealing with sale taxes. Here’s to hoping for some movement today!
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@turtlebug1971 please update us after you call
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I’m gonna call this morning and see if I can get someone who might actually tell me what the heck that’s for and if it delays things or what.
I mean if they’re planning on sending it out this week, I don’t want to do anything to screw that up but if it’ll get my refund to me faster then I’ll do it.
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@Devace, I said that to myself when I logged off last night. I said, self, this request a refund is here for a reason!😭😭
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@Devace,
How did you find that out for sure?
I would think they should automatically refund it like they always have. I’ve nver had to request it. Then again, I’ve never seen this before in GTC.
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To recieve your refund you have to request it in the GTC
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I’m ready to throw my phone across the room. Still nothing. Still amount showing credit in green sitting in their account. 90 day message. Blah blah blah. Push the damn button already.
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I chickened out. I’m not sure if I should fill out the request for a refund or not. I’m so conflicted, wasn’t my tax return showing a credit and electric request for a refund? GA needs to update their systems or something old backwards selves.
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I clicked on “Request a refund” and it took me to a form that asked the following: Refund Amount Requested, Filing Period Begin, Filing Period End, Select Reason (drop down), Additional Info (field) and finally you are asked Do you want your refund to be direct deposit?.
I decided not to fill out the form. Instead, I signed up for push notifications regarding refund and return statuses.
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I was afraid too but heck at this rate it might be faster. Keep me updated. I’m headed home now and will use my computer their when I arrive.
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I feel like the rest of us are watching the scientists submit themselves as “human trials” and take their own experimental vaccine. :) I hope it works with nothing negative in return! *fingers crossed*
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I’ve been curious about that but haven’t dared click on “Request A Refund”. I’m too scared it’ll mess up something and I’ll end up in a fiasco trying to get my money lol.
Y’all let us know what it does.
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@Devace! I’m game! I’m going to go log in on the Dell and do it right now, I’ll be back with an update when I finish!!
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Let’s click on it and try it ?!
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@Devace, I saw that there also and I don’t know what it is for either. Did you click on it? Now I’m curious to see too!!!
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Now when I got home and checked my gtc it was still green. But instead of it letting me track my refund it said request refund? Does anyone know anything about this?
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@Ashley, apparently nothing right now. It means nothing since ours have been in green as a credit for a week tomorrow. It used to mean that within 3 business days they would release your funds, but those days have come and gone.
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I created my account on GTC and it says I have a balance in green, what does that mean?
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Nina-
Oh shucks! I received mine 10 days after I was accepted last year. I believe it was around the 10th of February or so… but I had the 90 day message until the end. I hope they stay moving soon! -
Jessica-
I checked my email and I got my refund issued notification around 7:30 at night. That was also the end of May, soooooo ..
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I remember updating at night around like around 7pm last year? Anyone else remember updating like that?
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Ok so if it says filed-timely in your GTC account with the amount in green you’re good?
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I just called as well. I don’t have an error message or anything, amount shows in green also. Told the rep I was trying to check status on automated line but it doesn’t give the option for 2017 tax year. She asked my info of course (changed name and address this year, they have update my address but not my married name 🤷🏽♀️Weird) Anyway, all she said was no errors, they have received and it’s being processed. Allow 90 days. Basically what I says online 🙄🤔
Earlier when I spoke with someone, she said I needed to wait to receive a letter to verify because they’ve changed to make sure the right person gets the money. I asked her had a letter been sent yet and she replied no. So seems like GA is just up in the air!
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My refund still in green. I wouldn’t be upset if other states weren’t getting theirs.
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We got the message timely error. I called today and was told they could not verify my husband’s date of birth. They could not find it in the tax record. She told us we would need to scan a birth certificate and upload it to them. She asked me how much we were supposed to get back and I told her. She said she will try to bypass it but when she did that it made my refund drop $10. What? I told her to put it through. She said she did and we should expect a refund within 90 days.
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This is crazy, I cant figure out how to navigate when i sign into the Ga sight.. when i try to use the Ga wheres my refund it says wrong info and it not. so aggravating!
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They had me send over the 2017 return via email, but are going over it with a fine tooth comb so you better have every receipt you ever had!!!
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@dww did the advocate tell you anything?
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And dww!
(Can we just get thumbs up icons on comments? Ha!) -
Thanks Nina & TurtleBug! Appreciate your help and comments!
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call the tax advocate at 404-417-2251
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thanks i am going to call again on my way home this afternoon and she what line of crap they tell me today.
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@Mrs. Ramos, I’d call them and ask what you’re supposed to do. Don’t depend on them to find the error or fix it. Georgia won’t lift a finger to help you, you’ll have to stay on top of it and make sure it gets fixed.
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my return completely changed over this crap from an itemized to a standard now my account is showing that I owe instead of a return…. i wonder if this will fix itself or if i need to do an amended return…..
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Yeah, no reason for them to hold refunds for people that had no issues. That’s not in the least bit fair. I bet if they had to pay me interest the wouldn’t hold it.
Why the news release that they’d start sending our refunds last Friday then? That was stupid on their part. I’m sure we’ll see our refunds within 30 days but not getting them this week is absolutely ridiculous, especially for those of us that are done.
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Yeah, I understand it, but also not everyone had a W-2 issue. So if everything is fine with an account, why not release them? Seems to make more sense then holding everyone’s refunds indefinitely.
It’s also aggravating because all of these other states seem capable, so why is Georgia struggling like this ?
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@nina, thank you for taking one for the team! I was sitting on hold meanwhile you posted about checking and then your response, lol.
Yeah, the W2 info likely has them in a tizzy as they cannot release the goods without confirming first and just looking at these refund discrepancies, a premature move wouldn’t be good.
Man, I’m trying to prep my house to sell it and I was planning on this money for those incidental repairs. Ugh.
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I hear something new everytime, so here’s what my rep Caleb told me –
1.) Everything looks fine with my account. This is the second rep who’s told me this, so I’m happy.
2.) My message is probably because I’m a new filer (second year), and need to be manually reviewed.
3.) They’re not allowed to release funds yet and he doesn’t know when. He said the reason is because they “don’t have everything in their systems yet”. I’m going to assume maybe this relates to the W-2 issue ?& lastly, he told me to call back if I haven’t seen any movement within the next month 🙂
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I hear something new everytime, so here’s what my rep Caleb told me –
1.) Everything looks fine with my account. This is the second rep who’s told me this, so I’m happy.
2.) My message is probably because I’m a new filer (second year), and need to be manually reviewed.
3.) They’re not allowed to release funds yet and he doesn’t know when. He said the reason is because they “don’t have everything in their systems yet”. I’m going to assume maybe this relates to the W-2 issue ?& lastly, he told me to call back if I haven’t seen any movement within the next month 🙂
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I’m getting ready to call again now, I still have the message telling me to call and dial 3, and I don’t trust it.
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I got the error timely and the info incorrect message. I just called the rep put me on hold to check my return. she came back and said she found nothing wrong with my return except the withholding needed verifying in which she did did and she said she didn’t know why the system is rejecting a lot of people’s return with the error untimely. I went back on the site and my refund I was credited just that quick. Now if they would just deposit it. Good luck ladies and gents.
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Does Ga have Tax Advocates? If so, does anyone know a number?
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Has anyone called yet to see why our money is just sitting there showing as a credit and we can’t have it?
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All I know at this point is, GA needs to get the ball rolling. How long do they plan on holding the schmonies?? Release our schmonies GA DOR!
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🤞🏽For updates tomorrow. Do they update overnight every day I wonder??
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I actually had mine in my hand on feb 9th last year AND they had to mail me a check so i expected dd to be earlier.
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Same here! Credit showing green since Tuesday but no DDD yet 🤦🏽♀️ Usually have it within a week! So I agree, if no dd by Wednesday I’m calling as well. There’s obviously nothing wrong so wth is the hold up!!!! 🤨
Last year filed 2/6 had it 2/16. This is my first year filing before opening day. -
Yeah, I don’t understand their hold up. I’ve been able to see my refund amount in my GTC account since Tuesday. Last year I got my refund on 2/3 and 2/22 the year before that (don’t remember when I filed then though, I think I filed federal and state separately that year because forms weren’t ready).
I mean they’re showing it as a credit, they have my account number, mash the damned button already.
The last 7 or 8 years, Georgia has been super fast so you can bet if I don’t see a DDD by Wednesday, I’m calling. Georgia has caused me enough grief in years past, they don’t need to start that mess again. 🙄
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They are seriously trippin’ !!!!!!! 🤨😒
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@turtlebug, OMG, me tooooo. Man GA really dropped the ball on this one. All of our money just sitting in there drawing them millions of dollars worth of interest as the days pass by. GA can eat my toe nails.
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C’mon Georgia. I really need to see that money this week. 😭
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Mine is showing in green as well, does that mean everything is good to go?
I haven’t seen anyone from GA post about receiving any money. Plenty of other states have though 😪
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Mt refund is showing as a credit in green. Does anyone know when they are going to start releasing the refunds?
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Hi, we got our return a few days ago, we used Turbo Tax, but today I got a letter in the mail from Ga Dept of Revenue taxpayer services division, it says my claim has been approved and the amount is subject to audit verification. We have never gotten a letter like this before, is this something new? Should I be worried? Are we being audited? The letter doesnt say anything else, just a generic message saying if you disagree with the amount you may protest and gives info about tax tribunal…is anyone else getting this letter?
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Ga dont like giving up those state taxes… Just greedy.. Greedy counties. Still stuck on 90 day message. And they way its posted they screwed people who filed before feb. 1st. And wants people to resubmit like its our fault..wht the. Hell. No superbowl or taxes.. Im over ga…
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My refund was accepted on the 29th with the state. I was an itemized return with a refund. I have spoken to 6 different people their on Friday and they told me that my itemized was switched to a standard deduction return now I owe $376. Friday evening when I arrived home I saw the article they put out about the returns but their is no way Turbo Tax ppl or anybody that used any kind of software can just resubmit. I logged into my Georgia Tax Center account and sure enough it is showing that I owe the $376. I am amended my return with the State and just mailing it in so hopefully they get this straight. If I owed it I would of course pay it but I’m not going to pay something over a glitch. I know a couple of others are having the same problem I hope we get all this worked out.
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I don’t know. I think it sucks because now they have a mess on their hands
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@sandwds, found that statement on their site.
https://dor.georgia.gov/update-w2-and-1099-file-acknowledgements
What’s missing from their statement is where and how those of the pre Feb 1st filers are to resubmit. Especially if we used a service like TurboTax. Sigh. Why do I feel like this is going to take way too much time and effort in taxpayers when this was a state issue?
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@sandwds when did yours change?
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Anyone read this
Update: W2 and 1099 File Acknowledgements
The Department had an issue from January 13th thru January 30th where the acknowledgments for W2
and 1099 files submitted on GTC were encrypted. We have resolved the issue and the
acknowledgements are now readable.
What you need to know:
• W2 and 1099 files submitted on or after Feb. 1st now have readable acknowledgements
• Resubmit W2 and 1099 files submitted prior to Feb. 1st if you received an electronic message
stating “One or more employers in the W-2 or 1099 file “file name” failed to process”
What you need to do:
• If resubmitting the original file with no updates, you must change at least 1 character in the RA
record for W2 or 1 character in the T record for 1099, this will tell our system this is not a
Duplicate. You will receive a readable acknowledgement showing the error(s)
• If you were able to identify and correct the errors in the original file or made any changes, you
can submit it without changing any characters. You will receive a message that it processed or if
it still has errors you’ll receive a readable acknowledgement
We apologize for any inconvenience. -
Mine switches from the 90 day message to the 6-8 weeks message
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Still 90 day message for me
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Anyone receive a DDD yet?
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Mrs Ramos, I was told the same thing. Itemized changed to standard. Then was told they don’t have my 2017 just my 2016. Then he says no they have my 2017 but it’s blank. He told me I have to wait the 90 days for this one to process and file an amended return. I am beyond angry!
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Will a lot of people are having this problem, we are supposed to get a refund then we call and they are saying we owe…I think it is some kind of glitch bc they told me that my itemized return got changed to a standard return I mean how does that happen? Call Monday and see what they tell you and let us know so we can see what is going on. Hopefully they realize they have a problem.
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Hello, everyone I have a question I’ve created an account but where do I go to check for a credit…. One more think when I check my refund without login in it tells me to check my info as if I did not enter it right but when I login and check it tell me its processing and to call that 800 number any 💡 ideas to why that is happening
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@dww let me know what they say and I will try back Monday because they are closed now. This is driving me crazy!
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I have spoke to 4 different people at the dept of rev today because of the Error-Timely in my tax account and I feel like I am going to scream! 1 lady told me that my itemized got changed to standard and now its showing I owe how does that happen? 1 lady said its still processing and I said if it is still processing how can you tell me that my refund has now turned into that I owe y’all now? I just checked my refund status inside my tax account and it went from received and processing to just your taxes has been received. They can’t just change my return to what they want hopefully this is just people who don’t know what they are talking about and it will fix itself. Has anybody with this Error timely message got the same run around?
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Mrs. Ramos call Ga Dor back. Ga just told me the same to start with but after looking further TT had made a mess of my efile! still talking to the ga rep to try and straighten it out.
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@Nina got it, thank you!
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If you Google Georgia Department of Revenue Facebook you should find the page.
This is the actual message:
Georgia Department of Revenue
January 18 at 7:11pm ·
DOR will begin processing 2017 individual income tax returns on February 1st – most refunds will be issued in 10-20 days. For more information on tax season and the processing of returns see: https://dor.georgia.gov/…/department-revenue-begin-processi…Department of Revenue to Begin Processing Individual Income Tax Returns on February 1, 2018 | Department of Revenue
Due to the continued threat of tax fraud, and…
DOR.GEORGIA.GOV -
@Nina, I can’t find their page.
We were all accepted early (29th). Mine also shows green on my GTC account.
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@Mrs.Ramos I filed on 1/27 accepted1/29
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@Mrs.Ramos I filed with turbo tax and my return is showing in my account (green)
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did yours get accepted early like on the 29th of jan? i am trying to figure out how things got calculated so wrong…… maybe the lady didnt know what she was talking about because he asked me what is this 566 credit i said ummm thats why i paid in…. so i dont know!
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maybe the person i spoke to doesnt know what she was talking about i just dont know how calculations can be off that bad
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I used TurboTax to file my returns.
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did anybody use turbotax and see their return yet in their ga account?
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Also wanted to share that if you look at Georgia Department of Revenue Facebook page they posted a status on January 18th saying individual tax returns would begin processing February 1st and most would be issued in 10-20 days.
Couldn’t figure how to attach the screenshot.
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This is the message I currently have:
“Your return has been received, and it is currently being processed. Please contact the Department at 1-877-GADOR11 (1-877-423-6711), option 3 to speak to a customer service representative during our normal business hours M-F 8am -5pm.”
Option 3 is Fraud, so I was nervous but had a representative look at my account and said it’s fine. She said it’s just precautionary, and not to worry.
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i was supposed to get back 498 now i owe over 300 how is that even possible? I hope she was reading it wrong but my luck she is correct! that makes me so mad!
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I was told that my federal return did not come over with my state return as it should have. I also filed with Turbo Tax! I may have to print and paper file! I am so angry!
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spoke to somebody at the dept of rev and they said my calculations were not right and i acutally owe them but that my return is not done processing. I dont know what to do now i filed with turbo tax and i have never had that happen before.
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Thanks i will call on my way home from work today and post on here later what they told me. I just tried from work but i kept holding and holding…. they accepted mine on the 29th i wonder if that has anything to do with it. Oh well we will find out later.
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@Mrs.Ramos of you are getting a time error. I would probably call
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@Mrs.Ramos, that error means you should give them a call. I would. I’ve had to call them in prior years.
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when i log into my account it tells me it is processing, when i look at all the years i have filed it says 2017 Error-Timely. I am not sure what is going on i got my return super fast last year. Has anybody called on this yet or should we wait it out. Thank you!
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@momdukes that’s my guess! We’re all showing in green, but the button masher holding out
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My lil GA refund is showing up in green on that GTC site, been like that since Tues. No money in the bank. Where is the button masher at? On vacation with our tax schmonies??
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It’s still possible! Maybe it will update some time today or overnight! Fingers crossed.
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Last year I filed 1/26 accepted1/28 dd of 2/7 for state. Was hoping for same timeline this year.
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@turtlebug1971, right! Just mash the button already and release our money! It’s still showing in green for me as well. I am not sure if it only updates overnight thought. Someone last year said between 12:00 and 12:45. So I’ll check again later.
Would have been nice to have double payday!!! -
@dww ; same question I have. Figured we’d have a ddd today
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does anyone know if GTC updates i real time or just overnight.
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Okay that’s good news!!!!
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I’m back to the 90 days message again
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Still says 90 day message for me. Does it update overnight or during the day I wonder.
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Well I’m still showing my refund in green so I know it’s done. I just need the little button masher to mash!
Since they started sending them out today, then hopefully we’ll see something in the morning or Monday. I feel certain I’ll have it next week sometime, today sure would’ve been nice though.
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Filed 1/27 accepted1/29 .Got the 90 days message yesterday. Went into my account the refund amount is green. Wake up this morning. The message read please allow 6-8 weeks. Anyone get this
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@turtlebug1971 – you and I both!!
That would make me feel better as I “walk the path” lol -
@Gagirl92, yep. I’d just be quite happy to see my state in my account tomorrow. That always helps to ease the wait on federal lol.
Besides, I could use a little retail therapy to relax this weekend. :D
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@turtlebug1971 – I agree. At least we see it in green and as credit. I have the same 90 day message here, BUT being that we were accepted early and processed HOPEFULLY it’ll update tonight with a DDD. I don’t see why not, but then again we never know.
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@tbabe you’re very welcome. I hope it works out for you.
@gagirl92 I’m still trying to remember and figure it out. Mine is in green and as credit on my GTC account. It still says processing on Georgia WMR.
I looked back at a FB post from last year and I actually got a WMR update on 2/2/17 and my deposit on 2/3/17. Considering I’m still seeing the processing, 90 day, blah blah blah message on WMR, I’m not getting my hopes up. Maybe I’ll get a new message tonight and see a DD Monday or something. I’m not going to count on it since WMR is still on the original message.
At least I know they have it and it’s been processed or I wouldn’t be able to see it on GTC.
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@turtlebug1070
I filed with turbo tax
Thank you sooo much for the info -
@turtlebug1971 So when the amount shows in green as a credit, that means it’s done processing?
Sorry, this is my first year actually logging in and tracking progress. -
@tbabe, create an account on the Georgia Tax Center so you can actually get into your tax account and see what’s going on. You’ll need last year’s AGI if your return isn’t showing as received yet. If it has been received then you need this year’s AGI.
I’m seeing quite a few Georgia filers on FB that are having issues. I’m not sure what’s going on. I filed 1/19 through TT, got the acceptance email 1/29 and they’re showing my refund amount as a credit right now so I should be through processing.
Who did you file with?
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@turtlebug1971
Thanks for the info. When I go on their website to check status of refund it keeps saying wrong info entered -
@tbae the state news on my local news radio station this morning on my way to work.
I got my Georgia refund last year on 2/2 and this year’s is already showing in my GTC account.. Georgia has been early, long before Federal for the last 6 or 7 years.
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What news station did you hear about releasing refunds tomorrow
turtlebug1971 -
Fingers crossed! All of my info has been showing since the night of the 29th. So I hope to wake up to a DD in the bank or at least date. I’m guessing they only update overnight like fed wmr.
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On the news this morning they said the Georgia Department of Revenue would start issuing refunds tomorrow…so some folks should see DD’s in the morning. Fingers crossed.
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My refund amount is in green. Of course I’m getting the 90 day message. When do you all think we’ll start seeing DD dates?
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We had a balance with the IRS from last year. When I called the offset line, it now says we do not owe one. I am hoping that the error message has something to do with our state refund being partially taken to cover the offset.
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I got the same message 31-Dec-2017 Error – Timely and was promoted to call the 1-800 number. I was transferred to two people who basically confirmed my identity. I do owe $53 from a couple years ago. The lady on the phone didn’t give me any information. She just told me to be looking for my refund in 90 days. I’m going to see if the system updates tonight and try calling tomorrow if it don’t.
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I got the same message that the SSN and amount is not matching
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I checked my GA tax center and showed 2017 filed timely error so I call to find out what this mean. I had to speak to 3 people to finally get the answer. My refund should have been 839.00 but now it shows I owe them 46.00 the rep told me my schedule A was not connected with my efile! I used Turbo tax and was told to call them which I did. Again I had to speak to several people last one was the CPA since I had the deluxe and guess what nothing they could do I have to mail my form in myself. Turbo tax could not explain how that section didn’t connect with form so they refund my state processing payment. I think next year I will go back to taxact
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I wonder if it could have something to do with an offset amount I owe to the IRS from last year?
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This is what I’m getting on my GTC account
Period Activity
29-Jan-2018 Filed – Timely Individual 500 Return -
Yes and the GTC shows this also:
There has been no financial activity
Period Activity
30-Jan-2018 Error – Timely Individual 500 ReturnRefund Status
Your return has been received, and it is currently being processed. Please contact the Taxpayer Services Division at 1-877-GADOR11 (1-877-423-6711) to speak to a customer service representative during our normal business hours M-F 8am -5pm. -
Is anyone getting ssn and tax amount not matching when trying where is my refund
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I just checked my GTC account and I received my State refund 2/3 last year, fingers crossed i get it this first Friday of February again.
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has anyone seen this on the GTC site:
There has been no financial activity
Period Activity
30-Jan-2018 Error – Timely Individual 500 ReturnRefund Status
Your return has been received, and it is currently being processed. Please contact the Taxpayer Services Division at 1-877-GADOR11 (1-877-423-6711) to speak to a customer service representative during our normal business hours M-F 8am -5pm. -
Filed Sunday and got accepted yesterday (1/29). I didn’t get last years until May, but it was also my first time filing in GA, so hopefully this year is better !
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I was accepted yesterday (1/29).
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Georgia just opened up. I just got an acceptance email. Filed on 1/19.
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This year getting anything other than a canned response would be a miracle. Georgia will now be paying interest on my refund. They removed all my deductions and they are requiring documentation of my deductions….that is fine; HOWEVER when I called one month after my documentation was received I am told it will be another 12-14 weeks before my account will be reviewed and any refund given. The individual I spoke with on the phone had no clue about my real estate loss deduction…. her comment “I don’t know if your loss in Virginia can be claimed on your Georgia state return. SERIOUSLY? If the IRS accepts a deduction as valid you can bet the state of Georgia does too. SMDH, you get what you pay for when it comes to intelligent employees, seasonal phone help at less than $10 an hour. Meanwhile I’m sitting here calculating the amount of interest I will be paid.
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Filed and was accepted 1/28/17, 90 BUSINESS days from the February 1st date they say they
started processing is tomorrow, 6/9/2017.
Lady on phone says 90 days is up 6/15/2017 and after that date they will owe me interest.
Otherwise, no refund date and just says “processing”.
This is insane and the worst I have seen a state income tax refund, though the year before Georgia was pretty bad too.
If I paid them this late there would be penalties, my tax return isn’t complicated.
They are already FOUR MONTHS late on paying me. -
Still waiting, I want to call and ask why I have to wait when others have filed and received refunds WEEKS, even MONTHS after I filed a timely return. Sweet baby Jesus, I see a day trip to Atlanta in my future.
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GA state refund just hit my PayPal Prepaid card (it’s a Netspend product).
Tax season is finally over till next year. Thank God!
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Filed and Accepted 3/15/17
This morning, the “90 day” message changed to blah blah blah you’re refund is scheduled to be transmitted by 4/12/2017 blah blah blah.
Will update when it hits.
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Donna I’m in the exact same boat. Accepted 2/1 and still waiting. No update, just same 90 day message smh
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Filed 1/31/17, Accepted 2/1/17, still have 90 day message on 3/28/17. Federal refund deposit on 2/23/17. Seems like Georgia really needs money this year….. holding tax refunds to continue drawing interest from them. SMDH
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Filed and Accepted 3/15/17.
Still have the “90 day” message.
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I filed 2/10/17, received my federal 2/22/17 and have yet to see any changes on my Georgia State refund. I get the same ole “90 day” bs much like everyone else….
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Filed 1/31/17
Refund hit bank this morning 2/22/17Pretty quick this year didn’t get it back til March 15th last year and filed 1/31/16
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On the website it shows that my refund was transmitted to my bank on 02/14/2017 but I havent received anything yet. Does anyone know how long that takes?
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Also I have noticed my Georgia state taxes always updated after12:00pm
I would check between 12:00 and 4pm
When the deposit message hit I checked it just after 12:00pm and 12:45pm -
Hi guys I meant to update everyone I got my state refund yesterday!!
Less than the expected 90 days I’m sure once the peak of filing hits it will take a little longer.Again I filed 1/27
Accepted 1/28
Approved 2/11
Tax center deposit date of 2/16
Recieved 2/15
To a prepaid card
I hoPE this info helps :) -
Hi Guys,
I figured I would just drop my experience thus far and then let you know how this finishes. I am a new GA resident (moved here middle of last year), so this process is entirely new. I had the message “Your tax return has been received and is being processed. Please contact the Georgia Department of Revenue at 1- 877-GADOR11 (1-877-423-6711) option 3 to speak with a Representative.”
Following the direction I 1.) Called Thursday and spoke with a representative that told me if I didn’t see a change on Monday to call back. 2.) Called back Monday morning and spoke with a representative that told me I should be getting a letter, probably that day or the next. Asked if it was a bad letter, and she told me it wasn’t, but wouldn’t give more information. 3.) Just called back, had a representative tell me she was transferring me to the review department (no clue why), waited twenty minutes for another representative to tell me that it wasn’t the review department and nothing was wrong with my account. He lets me know an adjustment was made to my refund, tells me one or two weeks and I should have my refund. After, I check my status online again , the message now says “Your tax return has been received and is being processed. Please allow 90 business days to complete processing”. I was also able to finally create an online account which it wouldn’t let me do before.
If anything else changes, I will post.
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@IAMWaiting and @Macki So I guessed right per my previous msg to you guys:
I think you will get DD to show up on Thu 2/16.@Toya I think your DD should be tom 2/15.
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I am so confused..I filed 1/26. Will receive DD from Fed 2/15. I called GA this morning and the first rep was zero help…she said to wait 90 days. Second rep I spoke to asked me a few security questions and said i should receive refund in 45 days. My message on the GA site now changed from the “90 to process” to “please contact the GA department of revenue”. Is this normal? Do I really need to call back in since I literally did this 5 minutes ago. HELP! GA is the worst!!!
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Ok I checked Georgia Tax Center at noon !!
The message changed I got a refund date of 2/16
@Toya I hope that helps you some and @IAMWAITING you should get yours soon.I did call twice and both times they told me the system was processing my return and they could not access my return unless it was flagged.
Now keep in mind last year I had been flagged last year.
**I had moved and the address on one w2 and on my bank account flagged me**I will post as soon as it hits the bank Try not to freak out its going to come usually before 90 days
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FYI: If anyone isn’t seeing the app update, check the web version of WMR or GTC. The app still says my refund has been received and will be processed within 90 days (paraphrasing) but the online WMR has given me a DDD of 2/16. Had green negative balance on GTC yesterday, and balance of 0 this morning.
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@Toya I detailed every step and progress on here as it happened. So read my other previous posts. I hope it is helpful.
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@HeatherP did you ever see an actual Direct Deposit Date on Ga Tax Center?
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Got my DD overnight this early am, finally. Mine was accepted on first day 1/23 and I would still be waiting if I hadn’t called them after reading this blog. It takes about 3 business days for DD after you call to get approved.
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@Mackie @IAMWaiting
I also was approved on feb 11th. Called on Feb 13th and agent told me my refund was issued on the 10th but still in process. (whatever that means) My credit has also changed to zero this morning on Feb14th. I thought for sure I would have a DDD by now. I’m praying I will see the funds in my WF Acct in the morning. Even though I don’t have a DDD. -
@Mackie, my timeline is almost the same as yours.
Ga Accepted on 1/30
Approved on 2/11
Balance is at $0 when I logged in on 2/14
However, no DDDHoping I will get it by tomorrow.
Fingers crossed! -
This morning my balance went to 0.00 on the GTC website ( when I logged into my account) so maybe I will have it tomorrow. I will keep you guys posted.
**note**
Just to see what would be said I called
I spoke with Lisa who said My refund was still processing and could take up to 90 days but probably not that long.
In my experience I’ve called twice on my own I’ve had no flags to call
I did verify my identity last year and I provided my drivers license info for both parties on a joint return.
I hope this info is helpful.Filed 1/27
Accepted 1/28
Approved 2/12 ( but not given a ddd)
Balance changed on 2/14 -
@HeatherP Yes it was in my account this morning.
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@ HeatherP I will let you guys know. Im really hoping for some movement today.
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@Shereal Did you get yours today?
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@IAMWaiting and @Macki I think you will get DD to show up on Thu 2/16.
@Toya Let us know when you get it. You are in same boat as me. -
@GaGirlWaiting I am happy for you that you got it on 2/10. That was faster than the 2/13 date of today they gave you. Still waiting here even though refund amt disappeared on 2/10. WF usually shows refund same business day if deposit made before 4pm. So maybe it will show later today but probably tom. So the 2 diff dates they gave me was to tell me it was released 2/10 and expect DD on 2/14.
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GA State accepted on 1/30. Status on where’s my refund stated “It has been received and to allow 90 days for procsssing”
On Saturday 2/11, status changed to “Your refund has been approved and final processing of a refund will be completed in the order that it was received. Please allow 90 business days. If it has been longer than 90 days then contact the Taxpayer Services Division at 1-877-GADOR11 (1-877-423-6711) to speak to a customer service representative during our normal business hours M-F 8am – 5 pm.”
How long aftter will I receive a DDD?
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Well, I guess the refund was released on 2/10 since my green, negative amount disappeared then. So been waiting for it to show up in my WF bank acct but still nothing. I thought for sure it would today 2/13 after weekend. So it should tomorrow I hope.
Everyone should call them if it has been more than 2 weeks since they accepted regardless. This way you can get ahead of the game becoming verified and approved quicker.
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I went from the 90 day processing message to Your Refund is approved, please allow 90 days to process. I just called this morning asking about my status since I do see a credit. The rep said my refund had been issued on Friday and now I’m just waiting for it to process. I don’t understand if the refund has been issued what still needs to process? I hope I get a DDD today.
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I use turbo tax to file
I filed 1/27/17
I got accepted on 1/28
I got approved on 2/11
I saw alot of posts saying to call and then they were approved I called last Thursday and I asked for info about my taxes because last year since I had moved I had to verify my identity.
The only info I got from my call was It was processing ,it could take up to 90 days ,and I had no flags on my taxes at that time.
So unless you get a message that’s says Call them
(Not the message that says if you have not received within 90 days then call)
Then I would just be patient
But that’s all the info I can help with :) -
Just curious if anyone has received their GA refund? My state return was accepted 1/23 and I’ve had the same status ever since. I’m not sure if I’m supposed to call (according to this message) or if it’s just a blanket message.
“Your return has been received, and it is currently being processed. Please contact the Taxpayer Services Division at 1-877-GADOR11 (1-877-423-6711) to speak to a customer service representative during our normal business hours M-F 8am -5pm.”
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@Shereal yes it was in my account this morning.
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@GaGirlWaiting Did u receive yours already?
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@HeatherP Yesterday I decided to login to wmr to see if my negative balance was 0.00 and it was so I knew that it had been released. Just checked my account and it was in there :)
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Update. Good news, but this is a little strange, got 2 different dates. Just got email notification just now from GTC:
You are receiving this message because you have opted-in for notifications. Your refund is scheduled to be transmitted, or was transmitted, to your designated bank account on 2/10/2017. Please allow 10 business days from that date and verify your designated account information to confirm receipt.
But when I login to GTC and click WMR, it says:
Your refund is scheduled to be transmitted, or was transmitted, to your designated bank account on 2/14/2017. Please allow 10 business days from that date and verify your designated account information to confirm receipt.
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@GaGirlWaiting Thanks, I did sign up for email notification on GTC, so will be on alert for that email. Will post with update. I also have DD for WF bank but haven’t worked/filed in over 5 years. So she said that she sees setup for DD but a check could be mailed to my address on return (not old address on my driver’s license).
I guess the big difference of calling is to get it approved from being processed status. Then the spiel that it could still take 30-90 days.
This is infuriating that we have to call and not be told about this to help progress and approve faster.
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@HeatherP yes that was my same experience. You should receive your ddd tonight some time.
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I just called Georgia to see if there was something that i could do to release the funds and she stated that Georgia is taking extra precautions this year and I will receive a letter to verify my information and refund amount online and will then release my funds? Has anyone else had to do this. Even after I verified everything on the phone with her.
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GA return accepted: 1/23/17
It’s green on GTC site.Federal return accepted 1/17/17, DD 2/1/17.
I just called GTC just now, 877-423-6711 option 3, then 3. It was really quick even though msg says longer hold time. She asked my info and then after 1 minute hold she said basically same thing that WMR now says:
Your refund has been approved and final processing of a refund will be completed in the order that it was received. Please allow 90 business days. If it has been longer than 90 days then contact the Taxpayer Services Division at 1-877-GADOR11 (1-877-423-6711) to speak to a customer service representative during our normal business hours M-F 8am – 5 pm.
So pretty much same msg just a lot more extra words from previous:
Please allow 90 business days to complete processing.
So please give any input if this is same experience or have info….
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I initially got the 90 day message. Filed on 1/26 and accepted on 1/27. I called the 1-877-423-6711 number and initially got nowhere. Today I called back and chose Opt 3 then Opt 3 again. When the representative answered, I asked if I needed to verify any information on my return. She asked a few identifying information, placed me on hold for 3 minutes. When she came back, she told me my return was approved and the funds would be released for payment within 30 days.
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@Shereal Good point. Well Monday is not too far, that is when I needed it by. At least we know it’s coming.
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@gagirl mines is going to USAA. I hope it comes early but since it will be only one business day between now and then it will probably come that day.
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@Shereal I got the same ddd not too long ago when it updated. Plz let me know when you receive yours, mine is going in my wf bank account.
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Called last week and agent just gave me 90 day message, so I tried again today after seeing everyone post. She ask me my info and my return was approved. Just checked GTC and I have DDD for 2/13.
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GA return accepted: 1/23/17
It’s green on GTC and WMR still says:
Your tax return has been received and is being processed. Please allow 90 business days to complete processing.
I’ll call them to verify tomorrow even though not asked to.Federal return accepted 1/17/17, DD 2/1/17.
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Omg I called and verified my info, she didn’t ask why I was calling like the last rude lady that gave me the 90 day msg…anyway she approved it and said give it 30 days which I’m sure it’ll be sooner.
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Well I just took everyone’s advice and called. Well the rep looked at my taxes and came back and said she was removing my deductions from my schedule A for my taxes for my home and bills from a car accident that hasn’t been taken care of by the other insurance yet. To make a long story short, she gave me the standard deduction and said that I owe instead of getting a refund. I will need to send receipts to get my refund back once she generates the letter to me. I”m so thoroughly upset right now. If only I had not called, I may still have my refund….smh!!
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To anyone that’s having the 90 day speech from the representative, just call again and ask if there is any information missing from your return. They’ll have to check and they will tell you everything is clear and will process the return right then and there.
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I am so upset with GA I have heard from several that they called and approved in minutes. I called and told them I was having problems with mine online. They didn’t want to check mine at first, finally checked and gave the ninety day speech so unfair some people are calling and getting approved on the spot. I want my money so I can go play with the dinosaurs. :)>Federal and state are jerks this year keeping my money.
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I called this morning and just asked about my status, she placed me on hold and came back 2 minutes later to tell me she processed and approved my refund.
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I just tried to call the 1-877 number for an update but the recording stated that due to high call volumes, try your call again later. The phone hung up after that! I’m so frustrated with this tax year. I filed 1/26/17 with the same generic 90 day processing message on the website.
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I just tried to call the 1-877-423-6711 and I got no where. The phone rung a couple of times and then the recording said due to high call volumes, please try your call again later and promptly hung up on me. I’m so frustrated with this tax year….this is ridiculous!! I filed and was accepted 1/26/17.
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WMR states they “mailed” my check on Feb 2nd. It is still not here and they are telling me I have to wait 15 business days before they will issue another. I mailed something to Michigan from Georgia on the same date and it has already been received and deposited so I know it doesn’t take that long for the mail to get where it is going within the State of Georgia. Does anyone know anything about how long it actually takes to receive an actual check? (By the way, getting a check was a mistake made by my tax preparer who I will not go back to next year).
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I called this morning, but the person I talked to was no help. She simply gave me the up to 90 days speech.
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Yep My money has been DD onto to bank account today. Whoo!!
For anyone that is anxious, I’m a first time GA tax payer. See y’all next year! -
Filed : 1/27
Ga approved:2/6
DDD:2/8
Just got my money on prepaid now -
@Amber and @ GF_Umji
Called today was put on hold while she processed it and immediately went to to approved last steps status message just wondering how long until I receive a DVD. I’m hoping to have one tomorrow for Thursday.
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I called the number, spoke with a representative and she looked up my info, put me on hold for about 15 minutes and then told me she approved my refund. The very next day I went to ga’s wheres my refund and had DDD for the February 8 (tomorrow). The representative said it could take up to a month though. I’m hoping I do get it tomorrow though :)
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Called, was approved the moment I got off the phone, was given a DDD thay night.
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@GF_Umji and @Amber
How long from approved until DDD?
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@Helpful Nero – nope, I’ve been filing taxes in Georgia for over 30 years. They did not have an explanation for me as to why it did not get direct deposited.
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@kathyarzola All first-time Georgia income tax filers, or taxpayers who have not filed in Georgia for at least five years, will receive a paper check.
if that fits you hunt down your mailbox, if not call em up.
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Finally got a DDD for tomorrow. Yay.
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1-877-423-6711
I pressed option #3 then option #3 again.
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How is anyone able to get to a live person? I have tried all morning? Thanks!
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Anyone having issues with the refund App? It is telling me that my refund is still being processed but the actual website tells me that a check was mailed on Feb 2. Not sure what to believe and I can’t get through to a live person.
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“Your refund is scheduled to be transmitted, or was transmitted, to your designated bank account on 2/8/2017. Please allow 10 business days from that date and verify your designated account information to confirm receipt. If it has been longer than 10 business days, contact the Taxpayer Services Division at 1-877-GADOR11 (1-877-423-6711) to speak to a customer service representative during our normal business hours M-F 8am -5pm.”
Whoo hoo! I hope I get it tomorrow! Fingers crossed 🤞
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deposited.. woo
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Approved on Wednesday.
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How long between getting approved and getting a DDD?
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@Mariah, DD posted at 6 a.m. this morning. I have a traditional bank. I too had to call an actual person and have my return released. I had no issues and file the same way every year.
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I spoke with another representative and she approved me after waiting for 15 minutes (put on hold) and she said my refund will be in bank account within 30 days!
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I was hold for several minutes as well but it is worth the wait.
Now I just hope I see some more movement in the next few days.
I wonder how long it takes to actually get the money from the day you are actually approved.
My son’s birthday party is Saturday and I could really use the extra funds. -
I was on the phone with a representative and she put me on hold for 10 minutes. I will call back tomorrow and hope I get another representative.
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Yup, changed to approved as soon as I hung up with the woman. Now just gotta wait for my date. Thank you for the help!
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@amber glad i was able to help give a few min and should approved and later it may update with a deposit date before the day is over.
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I called and didn’t even have to ask any questions. She immediately got my information, put me on hold, and told me she just processed it.
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@amber hit option 3 then i think it was like option 2
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Last question, how do I get an actual person?
There are a bunch of options. -
@amber just that i was calling to check on my refund status
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What did you tell them when you called?
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@Amber 1 877 423 6711
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What number did you call Mariah?
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This is getting very frustrating. I still have no movement and mine were accepted on the 24th. Anyone else accepted on the 24th or before and still no movement? It states that they are processing them in the order they were received but that can’t be true.
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@Mariah, did you have your refund deposited on a prepaid card?
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My Ga state appoved for a deposit date of the 6th and hit my card sunday night the 5th
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I got accepted 2/1 and a ddd of 2/7. Last year i had to call and confirm and it still took about 6weeks to get it
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Filed TT on 1/23 Accepted 1/24
The same status of…….
Your tax return has been received and is being processed. Please allow 90 business days to complete processing.
since the 1/26.
Used DL to verify with TT…… NO idea what could be wrong. Getting frustrated.
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@gagirl, Have you received your actual direct depost in the bank? If so, did you use Netspend or some other prepaid card? <y GA refund has been approved and I have a GA DD transmission date of 2/6 with a conventional bank and I am wondering when it will actually be deposited into my bank.
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i didnt call throughout the whole process, updated for me round 8-10 pm last night to this
Your refund is scheduled to be transmitted, or was transmitted, to your designated bank account on 2/7/2017. Please allow 10 business days from that date and verify your designated account information to confirm receipt. If it has been longer than 10 business days, contact the Taxpayer Services Division at 1-877-GADOR11 (1-877-423-6711) to speak to a customer service representative during our normal business hours M-F 8am -5pm.
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Has anyone been approved without calling in. It’s been almost 2 weeks since I filed. Still no word :(.
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Filed 2/1 TurboTax (including providing DL info for fraud verification)
Accepted 2/2
Received DDD 2/3 for 2/7 depositHope this helps someone. :)
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Does anyone know how often they update their information?
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today updated with this:
Your refund has been approved and final processing of a refund will be completed in the order that it was received. Please allow 90 business days. If it has been longer than 90 days then contact the Taxpayer Services Division at 1-877-GADOR11 (1-877-423-6711) to speak to a customer service representative during our normal business hours M-F 8am – 5 pm.
return delivered 1/28 accepted 2/1 and that above message today 2/3, Georgia is on point this year
hrblock free file
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GA claims they are processing them in the order they were received but I find that hard to believe. I see some people who filed and got accepted after me and I still have NO movement on mine. It is crazy. What is the phone number that has been popping up on some of yalls? I think I’m gonna call it just to see lol.
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@pookie1971: If you don’t mind could you please let us know if you get your deposit this morning. I haven’t received mine yet.
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I filed 1/30/17 had the processing message and to call the number and press option 3. I called today ans she basically verified my idenity. I checked after i called and my status went to approved.
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I recieved a balance of -851 butbits in green what does that mean on the tax site when i log in
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Hmmm, my message didn’t say option 3. Sometime after 4:00pm yesterday, mine changed to “We’ve received your return, it’s being processed, allow 90 days” and had the added “call xxx-xxx-xxxx to speak to a representative”. No options or anything, just the number. It’s the same message I had last year before they gave me a DDD.
I guess Georgia is doing all sorts of different things this year. Glad you called and have your DDD now. I’m so skeptical about Georgia’s Tax Department after so much trouble with them in the past. I’m gonna hold my breath til tomorrow morning when I see it in the bank lol.
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Hi all! I highly suggest that if you get the message to “please call them and select option 3” that you do so very soon. I had that message for almost a week thinking that it was a suggestion if I had any questions. I decided to call anyway and it was the fraud prevention line. They just verified my info and that was it. My refund was approved within five minutes and this morning I have a DDD for 2/3. Now I am kicking myself for not calling earlier as I would’ve had the money already.
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Whoop whoop! I knew something was up when I got that new message yesterday.
Filed 1/20 and accepted 1/23. Not come one Federal.
Your refund is scheduled to be transmitted, or was transmitted, to your designated bank account on 2/3/2017. Please allow 10 business days from that date and verify your designated account information to confirm receipt. If it has been longer than 10 business days, contact the Taxpayer Services Division at 1-877-GADOR11 (1-877-423-6711) to speak to a customer service representative during our normal business hours M-F 8am -5pm.
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Accepted the 23rd and now my message has changed to the “processing allow 90 days please call xxx-xxx-xxxx to speak to a representative” message.
It did the same thing last year and when I called the lady said I was checking too much lol. I think i got my money a few days later so I’m just gonna wait it out. Georgia knows who I am. We have a long history. Heck, I”ve probably provided Pizza Friday for them through the years with all the money they’ve taken from me.
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Your tax return has been received and is being processed. Please allow 90 business days to complete processing.
Filed 1/23 accepted 1/24 same status since 1/26.
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My status has not changed on the GA website. Just says received and processing. Hopefully things will move along soon.
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I also received my ddd for 2/1 on yesterday 1/31. Woke up this morning with money in the bank.
Filed and accepted by GA DEPT OF REVENUE ON 1/26
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MsJones – Yes I did
My refund was in my account this morning.
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Filed 1/28
Accepted 1/30
Credit on GA TAX 1/31
Still processing -
i filed on 1/26/17 w EIC and my state dropped in my acct last night.
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Kim
Did you have any credits? I have no progress on GA refund. Just wondering if they are holding them like IRS are holding Feds.
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1. Where’s My Refund?
2. Refund Status
Refund Status
Your refund is scheduled to be transmitted, or was transmitted, to your designated bank account on 2/1/2017. Please allow 10 business days from that date and verify your designated account information to confirm receipt. If it has been longer than 10 business days, contact the Taxpayer Services Division at 1-877-GADOR11 (1-877-423-6711) to speak to a customer service representative during our normal business hours M-F 8am -5pm. -
Here is the exact message…
Refund Status
Your refund has been approved and final processing of a refund will be completed in the order that it was received. Please allow 90 business days. If it has been longer than 90 days then contact the Taxpayer Services Division at 1-877-GADOR11 (1-877-423-6711) to speak to a customer service representative during our normal business hours M-F 8am – 5 pm. -
MsJones
I filed on 1/23 and was accepted on 1/25
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Does anyone have an account on the GA Tax Center website. When I log into mine, it shows a status for my 2016 return as Error- Timely. The other years have Filed- Timely. Then when I check the status of my refund I get “your return has been received and it is currently being processed” along with the Feb. 1 message. So is there something wrong with my return that I need to correct?
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@Kum when did you file and when were you accepted?
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Still processing, it will take up to 90 days. That sucks if it does.
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I’m getting this message…
Your refund has been approved and final processing of a refund will be completed in the order it was received. Please allow 90 business days. -
Changes in 2017
Individuals:
All income tax returns will be held until February 1, 2017
Please allow 90 business days to process returns
First-time filers and those who have not filed in five+ years will get a refund check..This is from the Georgia department of revenue website
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Filed 1/23 accepted 1/24 – was able to check status on 1/26 – says allow 90 days for processing also says that GA will not begin processing returns until 2/1/17.
Anyone else seeing the same thing?
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WE FILED ON 1/27/16 RETURN ACCEPTED ON 1/28/16. FED REFUND DEPOSITED ON 2/11/16. NEW MESSAGE TODAY SAYS:
Your tax return has been received and is being processed. Please allow 30 business days to complete processing. An updated status may be available in 15 business days.SPOKE TO A PHONE REP EARLIER THIS WEEK AND MY REFUND HAS BEEN RELEASED FOR PAYMENT… ON THE GA TAX CENTER LOG IN, MY REFUND AMOUNT IS IN GREEN AND THE ACCOUNT BALANCE HAS JUST BEEN SITTING LIKE THIS FOR OVER A WEEK NOW.
I HAVE DIRECT DEPOSIT….SO WTF? WHY HOLD MONEY FOR NO REASON?
HOW LONG HAVE OTHERS WAITED BETWEEN RELEASE AND DEPOSIT?
YOU KNOW I THINK I WANT INTEREST ON THE REFUND THEY ARE HOLDING…THEY WOULD CHARGE ME INTEREST IF I WAS LATE PAYING…JUST SAYING
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I filed 1/13. Accepted 1/29. Federal DDD 2/3. Received my federal 2/3.
Kept checking my state off and on and they posted a message that said to call. So I did. They told me it was a glitch, and that nothing was wrong with my return. To wait 30 days and I should have my money.
Two weeks later, still hadn’t received my money. Checked the status and it told me to call the 1-800 number and choose option 3 for fraud prevention. I did. She verified my address, employer, social security number, etc. Said she released my return and I should receive it within two weeks.
The next day I checked my status, and it said I had a DDD of 2/23.
2/23, my deposit wasn’t received. Still didn’t have it 2/24.
Checked the status this morning and it says “Your direct deposit was transmitted to your designated bank account; however, your refund failed to deposit because of incorrect information provided. Please allow an additional 30 days and a paper check will be mailed to the address provided on your return.”
Called them. Sat on hold for over 30 minutes for a guy to tell me that my information “didn’t match”, even though its the same address I’ve always used. I used my moms address to file, which I have since I was 18. But the state of GA has my physical address on file because of my driver’s license, I suppose. So they mailed my check to a totally different address than what I filed with. Whatever kind of damn sense that makes. He informed me that my check was mailed yesterday, and that I should receive it in 7 business days. What a bunch of BS.
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I filed 1/29. GA accepted 1/30. Had the 6-8 week thing until 2 days ago. Then it went to its being processed if you don’t get it in 30 days call them. Yesterday it showed a DDD of 2/25. Woke up this morning (2/25) and money is in the account.
Hope this helps someone else. Fyi, nothing different as far as employers etc this year. Did not have to call at all. -
After calling & verifying my info yesterday per the change in message on the WMR page, today the message updated again to:
“Your Georgia income tax refund is scheduled to be transmitted, or was transmitted, to your designated bank account on 2/25/2016. Please allow 5-7 business days from that date and verify your designated account information to confirm receipt.”
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@Kimberly: Mine didn’t route through SBBT. Mine should have been straight deposited, but for some reason it wasn’t… My bank doesn’t hold things like that. My Federal had a DDD of 2/3, and bright and early on 2/3 it was there. I’m not sure what’s going on with my state, but it’s seriously starting to piss me off. lol. Just give it to me already so we can be done with it, geeeeez.
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Resequenced to 2/9. Ugh.
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My status also changed from the 6-8 wks to – your refund is processing call number blah blah option 3. So I called today, & got a rep after about 30 minutes. She had me verify my name, address, company I worked for, & then said my refund would be released anywhere from 7 to 30 days.
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@rachelrs87. I had the same issue too. The state sent it to sbbt this morning. Depending onbhow your bank process’s we should have deposit tomorrow.
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Had a DDD of 2/23…. Still no deposit!!! Georgia is being friggin ridiculous this year!
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Had 2/23 ddd but no deposit. Anyone else?
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I have called every 2 weeks. Went from receiving the 6 weeks message to call an 800 number AGAIn to speak to a representative! What is the deal! SO FRUSTRATED!!!!
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They must make deposits everyday because my DDD is 2/22 and I see everyone else has 2/23 ddd
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Got the message to call yesterday I called and at t around 11p m it changed to DDD 2/23.
I just changed mine to exempt I won’t be doing this mess next year! -
I’m glad some are getting results. My msg changed this morning to call the 877 number. I had just talked to them yesterday, now have to wait till Monday and call again. Changing my G-4 next week to have 0 taken out the rest of the year. They will not be using my money again.
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Finally a ddd of 2/23…it was exactly 30 days from acceptance before getting ddd
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I filed 2/5, was accepted by federal 2/6, accepted by Georgia 2/8. Received my federal refund Thursday the 18th, and have a DDD for Georgia for 2/23.
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After calling yesterday and verifying the info they requested, I now have a DDD of 2/23
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I talked to a rep today also. Not sure what they are telling others, but I was told a CS rep. can not release your refund. I was told there were no problem with my return, but it was being held and it would take 6-8 weeks even if you efiled. I ask why there were some who filed 2 weeks after the ones that filed on 1/19 and was accepted on 1/20, he said he did not know. Here’s my theory, I am retired from the State of Georgia, worked 32 years with them. In the years where teachers and State employees got a big raise, and that is what has been approved for this fiscal year, a 3% raise, they have held back refunds during those years.
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Per DOR Pulse, 281385 refunds issued to date, compared to 569808 same time last year.
I too had the generic processing message until this morning. The 877 number was listed to call when I looked this morning. I called, they verified personal info as well as employer from last year and then said they would release my refund and I could expect it within the next 30 business days.
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I’ve been checking the status pretty much everyday, each day it had the generic please allow 6-8 weeks for your refund to be sent to you. Today I checked, and it gave me the 1-800 number and told me to choose option 3. I called, was on hold for over 40 minutes. I finally got a rep on the phone, she asked my social security number, my name, address, expected refund amount, and where i worked last year, and then she said she released my refund. She said to allow 30 days for my return to be sent to me, but the turnaround time was about 2 weeks. She also said that Georgia has everyone’s refund on hold, and that they just now started releasing them. Maybe that will calm some of all of you guys’ fears. :) If it’s helpful, I filed 1/13. Both federal and state were accepted on 1/19. Got my federal deposited in my account on 2/3, but still waiting on my state. Maybe they’ll give me my money back soon!
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Went from the 6-8 week message to this..
Your return has been received and is currently being processed, please allow 30 days to receive your refund. If your refund has not been received in 30 days, please log on to the Georgia Department of Revenue website at http://dor.ga.gov/ complete the Replacement Check Request Form and follow the instructions.
Now I checked and it’s has a DDD for 2/22
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Still no progress!! Horrible
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I filed 1/21. Every time I check the Ga refund tracker it states my refund received and to please wait 6-8 weeks. I am glad I came to this forum. I see at least I am no the only one.
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No update here, still getting the 6-8 weeks message when I check refund status.
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In still getting a 6-8 week message I got accepted 1/20 I never had to wait thus long and I have all the same information as previous years
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@Kimberly
I called again ;-) -
@msj…did you call again or is that from your earlier convo. I heard the same today but could not get a date. I guess if i dont have it by monday ill be calling again. Glad to see others getting ddd though.
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Pending release within 30 business days! Congrats to all that got a DDD.
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So i called this am and was told pending release. Could be any day now or within the next 30 business days..wtf!#$# i filed on 1/20 and was accepted then
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Finally! This morning when I checked I have a DDD of 2/18 and my account balance is zero!
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I got a ddd of 2/18 today so maybe Y’all got some news too.
Filed and accepted 1/20
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So on Monday I had the notice to call the 1877 number and press option 3. I did and a rep asked me a few questions then told me my refund would be released in 7-30 days. For two days I had the message about getting my refund in 30 days or getting a replacement check….I checked this morning…my account has been zeroed out…ddd for 2/18 for state of Georgia refund!!!
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@armt
You’re closer than any of us – at least you got a replacement check message. -
What gives this year????
This morning I logged in and I had the 800# message again. My account still shows the credit. This evening I got this message:
Your return has been received and is currently being processed, please allow 30 days to receive your refund. If your refund has not been received in 30 days, please log on to the Georgia Department of Revenue website at http://dor.ga.gov/ complete the Replacement Check Request Form and follow the instructions.
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@Cathy its whenever they decide at this point. I will call Monday like she said if its not there by the weekend.
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@MsJ correct me if I’m wrong, 30 business days would be 2/29
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@Cathy
30 Business Days.
I filed and accepted Jan 19th -
msJ, 30 business days OR 30 days including weekend?
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Just spoke to a rep, they are going the full 30days. She said I should get mine within 30 days which puts me at this weekend, and if its not there by Monday to call back. I think I will get a update tonight. IMO
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Yea, the updates come after midnight, that’s why I check it each morning.
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I think they only update over night
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No update this morning. This is ridiculous.
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According to the dept of revenue holiday cycle they observe presidents on dec 27 so maybe we all will have some luck today.
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Thanks for the info!!
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@Cathy it’s called the DOR pulse. http://dor.georgia.gov/dor-pulse-individual-income-tax-refunds
I still don’t have an update. Tomorrow will be 30 days since my return was accepted (I filed & was accepted early) showing a credit on my GA Tax Center acct. Still getting the 6-8 week message online and when I call.
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I meant to type 1/20, not 2/20. Mine shows a credit in green, not sure what that means, but it seems a lot of the refunds are ready they are just holding them back. By law they can hold them for 90 days before they have to start paying interest.
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We are all in the same boat! No movement over night or throughout the day. Showing they owe us but it seems to be never coming. I was accepted 1/20 been sitting at 6-8 week message for 3 weeks???? This is out of control now. It’s my last year! I can’t mess with GA – it’s like they are trying to collect interest on us.
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Jturne87 I would like to know where you found that information. I do not see anything on the DOR referencing anything in regards to the number of refunds issued…enlighten me, please?
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They update once a day, overnight. I think yes, it’s business days, so with the holiday coming Monday all of us that were accepted on 2/20 will be looking at the first week in March before getting refunds. This will be the last year they use my money. I’m retired and do not owe State income tax, I’ll be changing my G-4 to have 0 taken out.
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Does anyone know what time of day ga updates sytems…once a day…all day…never???? Filed and accepted 1/20 and still have 6-8 wk message. Im sure it will be after 30 days but is that business days?
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Hopefully, we are starting to see some movement on refunds. As of yesterday, the DOR site showed that they had issued 1,056 refunds this year. That number jumped to nearly 50,000 overnight. I don’t know if there was some issue that has been resolved or what, but fingers crossed that they start issuing refunds quickly from here on out. Just for reference, the site said that at this point last year, they had issued over 700,000 refunds.
I am stuck on the 6 to 8 week message. My account shows a neg balance in the amount of my expected refund. I’m hoping to see that go to $0 and then see a DD shortly after!
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February 11, 2016
ATLANTA, GA- In accordance with the Internal Revenue Service (IRS) the Georgia Department of Revenue began accepting individual tax returns on Tuesday, January 19, 2016 and will extend the deadline to Monday, April 18, 2016. The Department of Revenue takes every measure to process tax returns in a timely manner. Due to issues during 2015 regarding security breaches of third party preparers and the constant threat of tax fraud and refund theft, the Department of Revenue is taking additional fraud prevention measures this filing season to ensure tax refunds are issued to the correct individuals. These additional measures may create the need to further review a tax return, and ultimately extend the time between when an individual files their tax return and when they receive their tax refund. Individuals who file error-free, electronic returns may receive their refund within 30 – 45 days from their file date. Individuals who do not file electronically, or error free, may take six to eight weeks from their file date to receive their refund.“Our primary goal is to protect the taxpayers of the State of Georgia,” said Josh Waites, Director of the Department of Revenue’s Office of Special Investigations. “We determined from the 2015 filing season that the additional time between the taxpayer filing their tax return and receiving their refund allows us to better detect fraudulent returns, and ultimately get the refund to the individual it belongs to.”
The Georgia Department of Revenue also offers taxpayers the ability to track their refund through the “Where’s my refund?” feature on the Georgia Tax Center.
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Last year my balance zero’d out before I got my refund. But it was 2-3 more days before I received it
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Those that received your refund….did the tax center balance zero out before or after? If before, how soon before you received you deposit?
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No change here
Accepted 1/20
Called last week and status changed to 6-8 week message -
Accepted 1/20
Still getting 6-8 week message
Pretty much over it now -
My state taxes got accepted 1/20. Here I am still waiting with a generic “Your return has been received. Please allow 6 to 8 weeks for processing” message. Any ideas on when Georgia is finally going to release funds. I just got my federal on 2/10.
8
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never mind. I thought he was going to explain what is going on.
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New Fraud Prevention Measures
January 11, 2016
ATLANTA, GA – In accordance with the Internal Revenue Service (IRS) the Georgia Department of Revenue will begin accepting individual tax returns on Tuesday, January 19, 2016 and will extend the deadline to Monday, April 18, 2016. The Department of Revenue takes every measure to process tax returns in a timely manner. Due to issues during 2015 regarding security breaches of third party preparers and the constant threat of tax fraud and refund theft, the Department of Revenue is taking additional fraud prevention measures this filing season to ensure tax refunds are issued to the correct individuals. These additional measures may create the need to further review a tax return, and ultimately extend the time between when an individual files their tax return and when they receive their tax refund. Individuals who file error-free, electronic returns may receive their refund within 30 – 45 days from their file date. Individuals who do not file electronically, or error free, may take six to eight weeks from their file date to receive their refund. -
It seems like if that is what they are waiting on they would say that when we call instead of just saying “it is processing”. This processing time is the worst ive experienced since i started filing my taxes.
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So far everyone that I saw that got their refund from GA, faxed their w2. Maybe they are waiting on employers to submit w2s…. Just a guess
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No change here either.
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Good morning
No change – no DDD, still saying 6-8 weeks processing. This is the longest it’s ever taken. I don’t know what’s going on. Maybe you guys will have better luck than I.
Filed 19
Accepted 20
Already received Federal
No state refund as of today -
No, and I asked! I usually get my state first too. Last year, it was 10 days. She had no explanation for any delays or the screwy system glitches. Tomorrow is 21 days and the estimated day h&r block said, so fingers crossed!
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@Mary did they say what is taking so long this year? I usually get my state first.
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I just called and spoke with someone and was told that a credit showing means nothing except they have received my return. She said that it does not indicate that they have processed it.
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Also the where’s my refund is still showing “Your return has been received. Please contact the Taxpayer Services Division Individual Section at 1-877-GADOR11 (1-877-423-6711) to speak to a Taxpayer Services Representative during our normal business hours M-F 8am -5pm” So don’t rely on that to update for information regarding your deposit. My tax center account balance did go to $0.00 though.
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Up until last Thursday I could see my credit listed on my account, then I was asked to send my W2 which I promptly faxed, I was told it would take about 12 weeks to process. Friday I called to verify they received the W2 and I noticed that my account showed a balance. I spoke to a rep and she told me they received the W2 and that it would take them at least 3-4 weeks to process, once I asked her about the balance showing on my account she told me to hold on and came back and told me she was going to go ahead and push my refund through because everything on my W2 matched. She told me that I should receive my funds in 30-45 days but I received them this morning.
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no update for me
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Anyone have any change to their status this am?
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So – following the posts I didn’t understand seeing the credit either, so I created a login :). However, I have a NEGATIVE $5.00 credit. I owed back taxes, so it appears they credited my refund this year to the debt as the numbers make sense for this…However, I thought they were going to offset my federal refund for the full amount. Before I even filed w/ state or federal, the IRS offset line listed the debt w/ the state, so I’m sure they submitted the full amount to IRS. Is it typical for them to take from state refund, then let IRS know the difference owed??
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@Cathy Thank you. Some of those links were not showing up on the mobile site. I was able to register from my desktop.
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Go here https://gtc.dor.ga.gov/_/ and click on “create my username” under “sign up” in lower right side of page
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I have seen several posters mention being able to see a credit when they log into their GA Tax Center account. How do you create an account?
Also, early last week I had the “your return has been recieved, please call and speak with a rep” message. I spoke with someone who said that my return had been processed, the refund had been approved, and that they were in the process of generating the tefund. A couple of days later I started getting the “6 to 8 weeks” message. Any ideas when I may see a refund?
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@Cathy
Another poster posted it in this same forum. -
mSJ where did you get that info? My credit has been showing since last week & I still have not received
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From what I was told, once the credit appears you should get it within 2 to 3 business days. my credit appeared Wednesday, so I am hoping it is shows up in my account by morning. If it does I will let you all know.
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I too see a credit on my acct. Any idea what that means in terms of actual processing and receipt of refund?
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When I log in to my GA Tax Center account I can see my credit. I have the 6-8 week msg when I check my refund status. I filed early & my return was accepted on 1/14.
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Where do you see a credit? And those who had a deposit, did your 6-8 week message change first?
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Has anyone received their Ga refund? I’ve got the 6-8 week message. Anyone heard anything?
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i can see the refund but when is the release date?
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So this was my first time using Georgia’s WMR site. I filed on 1/23/16 both federal and state and they were both accepted on 1/23/16. I got the message everyone else got about calling the 800 number so I called and the rep told me it was just a generic message and didn’t ask me any questions. Now when I check it says allow 6-8 weeks for processing. My refund is under 1K.
I haven’t moved past 1 bar on federal WMR either…sucks! -
I can see my credit when I log in to my account, but when are they refunding that credit is the million dollar question…
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@Cathy Boyett – I’m expecting a small refund (under 1K), but still haven’t received since accepted on 1/20.
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Nicole, was it a large refund? I’ve read where some have received GA refunds but they were small refunds.
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@Nicole – dang I was also accepted on 1/20, but no deposit yet :(. Did the GA WMR status update to showing DDD for you? This is the first time I’ve used their WMR, so I don’t know what the norm is.
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Has anyone spoke to a rep and found out why such a delay this year. Nicole is the only person that I have seen with a Georgia refund.
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@bltyler1 sorry for the late response, yes my refund was received 02/03/2016 in my account. It was accepted on 01/20/2016
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Nicole – so you received your actual deposit today? When was your return accepted?
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It seems maybe everyone is getting this 6-8 week message! And I don’t know anyone who has actually received a Georgia state refund yet! Very frustrating!
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Has anyone actually received a refund from GA yet? If so, when was your return accepted? I filed mine on 1/19 & it was accepted 1/20, today the status is :
Your tax return has been received. Please allow 6-8 weeks from the date filed for your tax return to complete processing.Georgia Department of Revenue issues most refunds within 30 business days. Our phone and walk-in representatives can research the status of your refund only if it has been 30 days or more since you filed electronically, more than 6 weeks since you mailed your paper return, or if “Where’s My Refund?” directs you to contact us.
Before making an inquiry, please allow thirty business days.
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Ok I see I’m not the only one who status changed from Please contact the Georgia Department of Revenue at 1- 877-GADOR11 (1-877-423-6711 to speak to a Rep. Now it saying please allow 6-8 weeks for processing.
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Rob did you have a state off set ?
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Same with me. Now says give 6-8 weeks. I haven’t gotten state or federal refund. Dying a slow death over here! UUGGGHHHHHH
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The message will change, give it a few days. Status for me changed yesterday, this morning it was in my account.
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@christina1178: Mine did the same thing this morning. Before, it told me to call a number. I called the number a few days ago, and they told me that the message to call that number was a glitch, and that my refund was pending release. This morning, that message has gone away, and it simply says to wait 6 weeks to it to be processed. I did get my federal in my bank account this morning though, and that’s better than a state refund any day!
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Update: filed in 2-17, accepted today and refund in green on the GA site. Hoping for deposit next Wednesday based in history with GA
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When I checked the Ga State refund status it states a different message than it did before. Any idea what this means? They’re saying my return has been recieved and to please allow 6 to 8 weeks for processing?
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I got what appears to be my state refund this morning….but it was only $59 and it should have been $853. anyone else have this issue? im calling them this morning to find out.
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Is it mandatory to call because I’m confused. Normally they just release them
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I called this morning. The lady said it was a glitch about calling the 800 number and everyone’s says that BUT she did say it can take 30-45 days to get refund. So I’m not thinking I’m seeing state refund anytime soon.
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So I got the message to call in to a service rep for GA. I called them last Monday and verified my name and address. Still have the same message on GA WMR and no money. I was accepted on the 20th. Should they really be taking this long?
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Just to calm anyone’s nerves who may have seen this error message… “Your return has been received, and it is currently being processed. Please contact the Taxpayer Services Division Refund Inquiry Section at 1-877-GADOR11 (1-877-423-6711) to speak to a Taxpayer Services Representative.”
I had this message showing on my GA state refund status when I checked the status. I thought something was wrong, and everyone else was advising to call the number because something was being reviewed. I called and spoke with a lady just a minute ago. She told me that this was a system glitch and that my refund was pending release. She said not to worry, that nothing was wrong and there was no need to call this number. :) Hopefully I’ll have my $ soon!
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Hi all just wanted to share some info for the longest since my acceptance the status of my Georgia refund has stated:
“Your return has been received, and it is currently being processed. Please contact the Georgia Department of Revenue at 1- 877-GADOR11 (1-877-423-6711) option 3 to speak with a Representative.”
I wasn’t gonna call because I was hoping it would just update on its own but it didn’t Anyway I called the number and hit the option provided, I was asked a few questions name address ssn and where i was employed for the year 2015 and just like that my refund was released. Don’t wait guys go ahead and call so you can get the same results. I checked the status again and it shows processing and the message to call the number is gone.
Hope this helps :-)
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Mine is still processing. Accepted Jan 20
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@amchelem
Did you have to call in and verify info for GA. Do you mind me asking what day was you accepted?
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When I go to check the status it says my deposit date is tomorrow.
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Anyone got any money from GA yet? I’m still getting processing message.
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Those posts about Option 3 are from last year. The dates are all from 2015.
It seems like everyone is getting the same message. For a few hours on Wednesday, mine said under review then went back to this processing message that everyone has.
I’m hoping to see something positive from them Monday. Georgia has been really fast the last few years, although it seems they keep finding issues with me. Four years ago, I worked for a company that was an ESOP. The company was sold and us longtime employees received a good chunk of change. I opted for them to go ahead and pay my taxes out of it, and they did.
The state of Georgia however, claimed they had no record of receiving the money, federal did though, and it’s been a fight with them ever since. Last year they kept my entire refund and once again, I sent in all of my paperwork and proof that they were paid. They decided I owed a few penalties and interest, because of their screw up and eventually gave me part of my refund. We should be even now as I haven’t heard anything from them since them.
My state isn’t a huge amount, but I still want it….and soon.
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I got the same thing this morning, but I went through it last year. All I had to do is call and verify some info and received my refund in 2-3 days. They told me 21 days, though. The best way to get through is to press option 1 to check the status and after you go through the process it will automatically transfer you.
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Your return has been received, and it is currently being processed. Please contact the Taxpayer Services Division Refund Inquiry Section at 1-877-GADOR11 (1-877-423-6711) to speak to a Taxpayer Services Representative.Georgia Department of Revenue issues most refunds within 30 business days. Our phone and walk-in representatives can research the status of your refund only if it has been 30 days or more since you filed electronically, more than 6 weeks since you mailed your paper return, or if “Where’s My Refund?” directs you to contact us.
Before making an inquiry, please allow thirty business days
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i got the same message. i think the one’s without option 3 are generic. but we’ll know on monday
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Mine states the same but without the option 3 ….
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I just received notice from GA that they want documentation regarding my schedule C deductions. They literally want me to copy all my receipts and milage logs and mail it all to them before they will pay my $2,000 refund. crazy. I hate GA….
anyone else in GA having the same issue?
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Mine says this when I inquire, it’s doesn’t say specifically option 3 like everyone else is saying. Is this the same thing?
Your return has been received, and it is currently being processed. Please contact the Taxpayer Services Division Refund Inquiry Section at 1-877-GADOR11 (1-877-423-6711) to speak to a Taxpayer Services Representative.
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***THIS IS AN IMPORTANT UPDATE***
If on the Georgia Refund website it specifically says
Please contact the Georgia Department of Revenue at 1- 877-GADOR11 (1-877-423-6711) option 3 to speak with a Representative
YOU MUST, YOU MUST, call the number, choose option 3, then choose option 3 again (even if you have not talked to someone before) then either stay in the que or when they ask for a call back number give them your number and they will call back from a Utah number, and then you have to verify a bunch of information and they will then AND ONLY THEN, release your refund. If you do not do this, then I have been told they will eventually release your refund after 3-5 months. They are saying this is because identity theft, but I am convinced it is a stalling tactic.
YOU HAVE TO CALL!!!
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My GA account has changed to a negative… when it was on option 3 forever!
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For those getting the dreaded ‘800 number option 3’ message. Option 3 is the Special Investigations/Fraud department. We got that message last year and had to fax in our W2s for income verification. We got it again this year, they need W2s again and said after they receive those and verify our income they will process our refund in a few weeks.
I asked the reasoning behind needing to verify income and they stated 2013 it was because my husband changed jobs…..understandable. He, however, did NOT change jobs in 2014 and they still need to verify income :(. I think we’re on a list LOL
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I checked the GA WMR today and got this message — “Your return has been received, and it is currently being processed. Please contact the Georgia Department of Revenue at 1- 877-GADOR11 (1-877-423-6711) option 3 to speak with a Representative.”
Has anyone else received this message and called and spoken with someone about this?? I don’t know what it could be about…and I would love to have an idea before I call. So, has anyone else had to deal with this?!?!
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I had the same thing happen to me. They most likely will want a copy of your W2. Your return has been processed already but they will not apply any taxes that you paid them until you provide them a copy of your w2. In the meantime, you will receive a bill for them indicating that you owe them taxes. Once they receive your w2, your taxes will sit in quene until they can revise it. Once they revise it, they will adjust your taxes withheld. If they owe you money back, you get a refund.
My state taxes were accepted 02/01. Sent them my W2 on 2/09. Spoke to many reps and supervisor before I was given detailed information about their processes. As of today 02/24 they have not worked any faxes received prior to 02/09. I am waiting for the supervisor to call me back to inform me of what date they are working. Hopefully this will help those that are still waiting on their Ga state refund.
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***THIS IS AN IMPORTANT UPDATE***
If on the Georgia Refund website it specifically says
Please contact the Georgia Department of Revenue at 1- 877-GADOR11 (1-877-423-6711) option 3 to speak with a Representative
YOU MUST, YOU MUST, call the number, choose option 3, then choose option 3 again (even if you have not talked to someone before) then either stay in the que or when they ask for a call back number give them your number and they will call back from a Utah number, and then you have to verify a bunch of information and they will then AND ONLY THEN, release your refund. If you do not do this, then I have been told they will eventually release your refund after 3-5 months. They are saying this is because identity theft, but I am convinced it is a stalling tactic.
YOU HAVE TO CALL!!!
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I checked the GA WMR today and got this message — “Your return has been received, and it is currently being processed. Please contact the Georgia Department of Revenue at 1- 877-GADOR11 (1-877-423-6711) option 3 to speak with a Representative.”
Is it because my husband had several W-2’s this year? Or does it have to do with my 1099? I have no idea what this could be about and want to have an idea before I call.
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I received this same message. Called in and had to verify all of my employers for 2014. She then released my return and said to expect the refund in 7-21 days.
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Just called, option 3 is ‘Special Investigations and Fraud Detection’, and again they need W2s for income verification. My DH changed jobs in 2013 and she said they need W2s to verify income for that. I told her we SENT them in already for 2013 and she said yep….but he didn’t work there a full year in 2013 so we need to verify them again in 2014. Then gave me the number to fax them in, told me I could call back in 48 hours to make sure they received the W2 and then it would take a few weeks for a refund. GREAT!!!!
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I got that last year, and just checked and have it again this year. Last year we had to fax in W2s to verify income. Too early to call today, but I’m guessing it’s something similar.
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What does this mean? Your return has been received, and it is currently being processed. Please contact the Georgia Department of Revenue at 1- 877-GADOR11 (1-877-423-6711) option 3 to speak with a Representative.
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Refund tracker gives me information doesn’t match. Accepted on 1/13. Called number doesn’t give an option for 2014 tax year! Never had this happen before.
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Ga refund tracker gives me information doesn’t match message. Got accepted on 1/13/15. When call it doesn’t give an option for 2014 tax year. Never had this happen to me before.
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Thanks! GA just accepted our return Tuesday. I just checked on the GA WMR site and it says ‘we’ve received your return and please allow us 6-8 weeks to process’ WTF??? I’m not sure if that’s a generic message they give everyone or if we will get reviewed as well. I wouldn’t be surprised since we did owe them and they put a lien against us in years past.
I KNOW they owe us money from last year. I’ve done the figuring and we owed them $368 out of the $1068 we put in. Well, they kept the difference AND they took the money from our federal return. I plan on having them show US how the kept this money AFTER we get our $819 they owe us this year. I don’t want to cause them any reason to hold the funds this year. We need every little penny we can get our family needs to get into a new place ASAP. We did not get as much federal back as we were thinking we’d get. We had a new baby in 2012 giving us 3 children. Family members who have 3 kids get back 9K and more each year, so I thought we would. NOPE… 5485.00. Our income did increase this year from last year, so it reduced our EIC a good bit. I know its better to make more income we were just kind of depending on that 9k…lol
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Thanks Karma! I hope my excel spreadsheet mileage log is good enough for them. I would honestly think they’d have bigger fish to fry. Guess that’s what happens when you file early and they’ve got time on their hands. Good luck with yours this year! I’ll send good thoughts your way!
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Haven’t had GA to accept my return yet,but I’m wondering how things will go w/them this year. They aren’t the easiest to work with.
I wish you the best of luck with them. IF you end up owing them anything my advice is to pay them rather quickly. We did not and a debt of $700 increased to an extreme amount and then they took out a lien on us, which is now on our credit reports for several years. Its paid and all but getting it off your credit is damn near impossible and it cost us much more to obtain any loans or cc’s.
I do hope it doesn’t come to this for you and you get your refund. We had an offset where they took their money from our fed return last year,but our state return was processed first so they took all of that AND the FULL amount from our federal return. So we have now overpaid,but it looks like they just took that as a tip, because they won’t give it back to us. I don’t get it.
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