Form 8962 Letter from IRS

[Melanie]

Okay, I’ve just received the dreaded amend your return notice from the IRS. I have to fax the misssing form 8962 and other required papers and the notice says refunds will be issued 6 to 8 weeks after they receive it. I’ve been hearing different things all day–from 2 weeks to 16 weeks.

I’d like to hear anyone else’s experience with this and above all, the answer we all want–will this delay the refund? It’s hard to figure out if the delay is for the entire refund or only the new, extra amount they now owe me after completing the missing form.

Thanks and I want to stress that I will be back here posting my own results as soon as anything changes because I know how frustrating this is for all of us in the same boat.

[Leelee]

I am new here.
I filed Feb. 9th
Called March 9th and was told that a letter was mailed to me on March 1st.
Received my letter on March 12th.
Faxed documents and letter on March 14th.
Called March 21st to see if my fax was received and it was. I was told that it will take about 4 to 6 weeks for processing.
My documents were faxed to the office in Utah.
I wonder how fast or slow the office in Utah is???

[DannyDark]

I GOT MY DD!! 4/20 (lol)

So this has been by far the longest process ever to get my refund. But I think it has finally come to an end. So here is my timeline in hopes it will help others with their journey.
Filed 2/11
Accepted 2/12
Received Letter 3/1
Faxed Documents 4/1 (was on vacation)
Received DD 4/16

So heres what I have learned, Fax your documents don’t mail, I wouldn’t request transcripts either, Ive talked to many people who are requesting transcripts and their
accounts were put into review, because the transcript request triggered it. So I would advise in not requesting it. And when you fax in your documents, wait 1 week and then call them and when they ask how long has it been since you faxed them, lie, and say like 4 or 5 weeks. That will help your story and then they will check. But all and all, it took 16 days from when I faxed my documents, to when they processed it and got my DD. So I will update everyone on 4/20 if the direct deposit came in. Thank to everyone who has helped and guided me. I hope everyone gets their money soon!

[DannyDark]

I GOT MY DD!! 4/20 (lol)

So this has been by far the longest process ever to get my refund. But I think it has finally come to an end. So here is my timeline in hopes it will help others with their journey.
Filed 2/11
Accepted 2/12
Received Letter 3/1
Faxed Documents 4/1 (was on vacation)
Received DD 4/16

So heres what I have learned, Fax your documents don’t mail, I wouldn’t request transcripts either, Ive talked to many people who are requesting transcripts and their
accounts were put into review, because the transcript request triggered it. So I would advise in not requesting it. And when you fax in your documents, wait 1 week and then call them and when they ask how long has it been since you faxed them, lie, and say like 4 or 5 weeks. That will help your story and then they will check. But all and all, it took 16 days from when I faxed my documents, to when they processed it and got my DD. So I will update everyone on 4/20 if the direct deposit came in. Thank to everyone who has helped and guided me. I hope everyone gets their money soon!

[rbk428]

I feel like chiming in since I’ve been checking on this thread for awhile now! Here is my situation:
Filed on 2/13
Accepted on 2/13
21 days went by so I started looking into the problem and learned that I was going to be receiving the dreaded letter regarding the missing Obamacare info. I had that damn insurance for two whole months in 2015 and then got a new job and insurance with it, but those two months of Obamacare screwed me over! Agh! Anyway…
Received the dreaded letter on 3/7
Faxed the necessary documents on 3/8
Called on 3/23 (was on hold for 32 minutes and the second I stepped in to the bathroom to pee, they freaking picked up that call) and spoke to someone who was very nice and informed me that, yes, my information was received and was “processing.” Basically I was told I would hear “something” by 4/5 and to call back after that if there is no update. All that has changed on WMR is that the “tax topic” link has reappeared and the original refund amount as disappeared. I know my refund went down a bit, so that does not alarm me. Now I continue to wait with all of you! SUPER FUN!!

[DannyDarco]

I FINALLY HAVE A REFUND DATE!!! 4/20 (the irony in that)

This by far has been the longest process ever, in getting my refund, But its finally coming to an end, I hope. So here is my time line and I hope my experience will help others.
Filed 2-11
Accepted 2-12
8962 Letter arrived 3-1
Couldn’t get my docs and faxed until 4-1
Called 4-14 and was told my file was put into processing that very day
Woke up to DD on 4-16
I think its really just a waiting game once you file your docs.
From my experience, don’t mail, FAX your docs, wait 1 week and call, the number you
have on the letter with the 3 digit ext number. If they ask you how long has it been since you faxed the documents. LIE!! Tell them 4 weeks/5 weeks even if its been 1 week.
If you say anything less than 4 weeks they will sometimes not even try looking up your info. But After 2 weeks of faxing my docs in, I was back into processing and now on the 16th day, Im getting my DD on 4-20. Now lets see if that DD is accurate. Ill keep everyone posted, But THERE is a light at the end of the tunnel. This forum has given me hope, insight and a place to release steam. I hope my journey has helped others, and that we all get our returns soon. Good Luck everyone! Ill update you on the 20th is I get my refund or not.

[Buddy]

Hi everyone, I’ve been following this thread for awhile myself and I just wanted to give you guys my story on this and how it went for me.

Filed – Jan 20
Received Letter 12c – Feb. 25
Faxed Letter and all documents – Feb. 29

Since faxing info in, I have only called the IRS once, which was about a week ago. IRS agent told me they have received my fax info and it will be processed. He gave me the usual 4 week timeline. I did not order return transcripts or asked for any other info. I just took it as it is and decided to wait for the 4 week timeline.

I’ve been checking WMR everyday and as of 3/15 at 10:23 P.M. I have the TT 152 and no DDD or refund amount.

Here is the cool thing, while reading through a lot of the older posts and browsing the web, I decided to check WMR again. The time is now 3/16 12:52 A.M., I get the error message, “you may have entered your information incorrectly, please verify….” Hmmm, Okay. So I decide to put in my NEW amount after filling out 8962 (I was suppose to receive more btw)…..and WHAT DO YOU KNOW!?!! I have a DDD of 3/18 ! ! ! Two bars and my refund is approved.

Finally this whole ordeal is coming to an end. I’m just hoping WMR stays like that and don’t disappear within the next few days lol (knock on wood).

My experience and advice to those who are still waiting, stay patient it’s gonna come. I think depending on where you fax, how you faxed your info, or if your missing info when you faxed in; it’s gonna take some time. Hang in there guys!

[Leelee251]

Filed & Accepted Feb. 9th
Called on March 9th and was told that a letter was mailed out to me on March 1st. Called back and asked what was needed (1040 & 8962) and where to send it, the gentleman gave me the mailing address. He also told me that processing takes about 6-9 weeks.
Received my letter in the mail in March 12th which contained a different mailing address.
Called March 14 to inform the rep that I was given a different mailing address than what was on the letter. The woman told me to only use the information on the letter because there are different buildings that handle different IRS issues. She also told me that faxing my documents would be quicker.
Faxed my letter, forms 1040, 1095A, and 8962on March 15th.
Called yesterday and was told that they have received my fax and it may take 4 weeks to process.
This tax year is driving me crazy!

[8962 saga]

Has anyone who faxed their paperwork for march 1st received a DD yet I fax my paperwork on the 1st of March and I still have not had an update I’m so fucking frustrated

[Myesha Thach]

Creative writing – Apropos , you need to fill out a IRS 8962 , my wife filled out a blank version here http://goo.gl/N3SL2t

[Lavette]

@DallasTxYall Thank you. I got a TA last week so hopefully things move faster. When I last spoke to her, she told me the IRS have my papers, they are just sitting there not being worked on. She told me to re-fax everything to her (which I did), so hopefully soon, I will have progress

[DallasTxYall]

Hi Lavatte,

Im sorry you are still waiting. The whole process took me 8 weeks. I got a TA and 10 days later I had a ddd. I fax on 2/18 and again late march and april got a TA and then ddd following that. Really the whole process can take from 2-8 weeks. Try and get a TA and see if that will speed things alone. Good Luck.

[Lavette]

Well if it is any help and anyone still reading this, I am still waiting. With no DDD as of yet

[Bradley]

well, As my journey this tax season comes to an end I feel I must update this thread one more time. I don’t know how many people will read this because I’m pretty sure mine was the last to come out of corrections lol.

MY timeline:

filed 1/20
accepted 1/22
letter received 2/10
faxed 2/11
again on 3/1
again on 4/7
able to order transcripts 4/22
DDD on 4/23 of 4/27
on this the eve of finally receiving the money my family has desperately been needing since October. I feel sort of like a tax return marine. first man in last man out! God Bless all of you and may your 2017 tax season be a breeze!!

[DallasTxYall]

@ ctex Congrats, sooo happy for you.

@ everyone else hope the wait is over for yall as well.

[Ctex]

I woke up because my daughter started crying and checked WMR….I finally got an update! Suppose to have my deposit on 4/27. The wait is finally over!

[Ctex]

Praying for an update in the morning! Lord please let us see an update to receive our tax refund, Amen.

[Lavette]

Nothing has changed. I am hoping tomorrow something will happen. I contacted the TA and I do have a case. They told me, if I don’t have any changes by Tuesday to call them back and they will dig deeper. This is the longest and worst tax season

[DallasTxYall]

@ dannydark my ddd was for 4/20 and my ddd posted to my bank on 4/20.

@ lavette Once I got a TA, I got a ddd 10 days later. All in all took 7-8 weeks. Good Luck All.

[Lavette]

I called yesterday and the rep told me to wait till the end of week and if nothing happens by Monday to call again, because the maximum amount is six weeks. I checked both WMR and my bank account thinking I would be apart of the people getting theirs today and nothing has changed. I am so frustrated with everything. I will be calling for a tax adviser because this is way to long to be waiting.

[DannyDark]

So for those of you who had DD of 4-20, have any of you got it early?

[Ctex]

@DallasTxYall that’s awesome. Gives me hope I’ll still receive mine by direct deposit when they send my refund.

[DallasTxYall]

@ ctex WMR is showing direct deposit to my bank for 4/20. I had to update my address as well. I listed my new address and my address was updated and it shows Im still receiving direct deposit.

[Ctex]

@DallasTxYall

Are you still receiving it by direct deposit or are they going to issue a check? I know a lot of people who are receiving checks instead of direct deposit due to the change of their refund amount.

[DallasTxYall]

@ lavate WMR did not change until 4/16 on saturday morning and it didnt change until I was able to put in my new calculated amount. I was able to order transcripts Friday and WMR updated Saturday morning. Im praying for an update this week for all.

[Lavette]

@DallasTxYall & @ctex,

Was your WMR status changed or was there a pending deposit on your bank account? I checked WMR and I can still put in my old amount and get the “still processing, date will be available” saying. Any other amount, doesn’t work.

I wish the young lady I talked to on Friday, was able to release my funds.

Keep us updated!

[Ctex]

@DallasTxYall

I will most certainly let everyone know when I get an update. Hell, speaking to such a nice person, who was willing to do their job right, made me just as happy as her releasing it. All the other reps I talked to would look at my account and tell me to wait 3-4, 4-6 or 6-9 weeks. My advice, if you’re still waiting for an update, call until you get someone nice and/or ask to speak with a supervisor. The way the lady was talking, she basically said that the person working my account forgot about it. Call until you get answers, they can look at everything on your account and tell you whats going on so don’t let them tell you otherwise. Most of the Reps are just TOO DAMN LAZY to do their job right. Don’t give up

[DallasTxYall]

@ ctex

Im glad she was able to release your refund and at least she was honest and told you what you needed to know. I pray an for an update fir you this week. As its been too long. Keep us updated and let me know if you have questions are need help.

[Ctex]

Like I said I was going to do, I called the IRS this morning. I was able to get a very nice lady who researched everything possible for 45 minutes. Finally she said that she was releasing my refund because there was no reason for it to still be sitting there. The lady also stated that it should have been released on March 28th when they took the freeze off of my account. So now, hopefully, I will see an update very soon

[Lavette]

I called IRS back Friday afternoon, and the lady told me she see no indications that a letter was sent so that means a DD will be coming. I have to wait till the 21 and somewhere around that time I will see something. That will be within my 6 weeks. She said 6 weeks is/should be the max time.

[Strawberry]

Here is an update to my situation
IRS was supposed to send letter twice on the 4th and again on the 18th, I received neither, called back again and spoke to a nice young lady that told me what to do and where to fax
04/06. Faxed paperwork
04/16. Was given a DDD for 04/20/16
GOOD LUCK

[DallasTxYall]

@ ctex call the IRS and request a Tax Advocate you must tell them you have an issues such as medical problems and expenses late rent etc. My TA called IRS and 10 days later I got DDD.

[Ctex]

@Melee

You say be patient…. well…. it’s kind of hard to be PATIENT when I filed my taxes on 1/23 and faxed papers 2/17. The IRS is pulling a bunch of bullshit. Thanks to our worthless president we have, he has created this mess of chaos with his ObamaCare horseshit. You can bet your ass the IRS will get an ear full from me come Monday morning

[DallasTxYall]

I got a ddd this morning of 4/20 going to my bank.

2/19 fax 8962

3/25 fax docs again

4/6 called for a tax advocate as no movement at all.

4/6 TA reached out to IRS

4/15 was able to order transcripts by phone only.

4/16 could not put in old refund amount tried new refund amount that work and I had a ddd for 4/20.

@ ctex called for a TA when I did that 10 days later I had a ddd. They know this is shameful.

[Melee]

Just be patient, your refund is coming!

Heres my timeline:

02/03/16 Original Filing date
03/01/16 I Called IRS was told by a nice lady what the issue was, how to fill out the forms and submit them once i got my letter.
3/11/16 Received letter
3/14/16 Sent fax
4/5/16 called IRS & was told i would get refund or letter in 4 weeks or less
4/17/16 my direct deposit is pending

Also I should note that WMR had not updated my information as of 4/16/16, and suddenly my bank account shows my pending deposit? Kinda kooky, but I am happy its there.

[Ctex]

Still no update this week. Guess I’m gonna have to be an asshole about things come Monday morning. Praying for the rest of you that are having this problem as well

[DallasTxYall]

Update: This morning I was able to order both transcripts using my new address. I was only able to order my transcripts by phone. WMR is stil saying refund date provided when available. Im in Texas FYI. My refund was to be reduce by $108.

Return accepted on 1/19.

Fax 8962 on 2/19 and again mid March.

4/15 able to order both transcripts, no change on WMR as of yet.

This is the craziest and longest wait ever. Shame. I will update any new info right away.

[Elaine]

So here’s my timeline on the tax drama ..
Filed my taxes on February 11th.
waited the required 21 (22?) days after it was received to call IRS and find out what was going on. They told me I should have gotten a letter. ( I did not) – turns out they had the wrong city listed for me (? seriously ?) and so he said, wait a couple weeks for the letter.

Waited. No letter.

March 18 – Called again. Said I have gotten no letters. The lady was nice and told me that I needed to fax in the 1095, the 8962 and 2nd page of the 1040 (redone). So I did it.

Called March 30 – said to give it four weeks. Still says tax is being processed on my WMR app.

April 14 – today. 5 weeks since the fax. I can’t get through a real person on the tax line now, and WMR says still processing.

THIS IS TOTAL BS. UGh. >:(

[Lavette]

@ctex I never even received the CP12 letter. I am assuming that is the letter the representative was referring to last time I called. It is literally a waiting game like every has said. I will be calling next week if nothing changes. This is the worst tax season ever.

[Jenni]

My taxes were filed electronically 2/14/16. Didn’t get a letter about the missing 8962 form until 3/18/2016. My account had to re-do everything and I faxed on 3/28/16. I faxed it twice just to be sure and got a fax confirmation that it went through. I wanted to find a way to even check if it was received. I’m pictured a large desk with a fax machine and piles and piles of paperwork to be sifted through at some point in time. Very frustrating to not know anything. All of this was for a 22.00 decrease in my tax refund. SERIOUSLY? Now the waiting game begins. Don’t know if it’s been received and if it has been, what month I’ll actually receive my money. So ridiculous.

[Ctex]

@Levee I have called every week except last week. I did receive a notice CP-12 notifying me of a math error that the IRS had to correct. After I received the letter the lady said to wait 3-4 weeks from the 21st. So we shall see

[Lavette]

@Ctex when I spoke to someone during my fourth week waiting (this Thursday will be my fifth week), she told me I should either be expecting the direct deposit or a letter in the mail. If not, to call back on the sixth week. Have you received any notices?

[Ctex]

This week will be my 8th week of waiting. The only thing new I found out was the freeze was lifted off my account on 3/28. So now I’m praying to see an update this week

[Erika Herrera]

Its been about 4 weeks since I faxed over my 8962 for and no update I don’t know what to do.

[Lavette]

@8962 saga, Congratulations!!!!

[8962 saga]

The wait is over you guys the wait is over my check came in the mail today thank you Lord thank you Jesus and please do not let this happen next year!! Good luck to everyone else hope you all got your checks today or got your DDDs because we all need our money

Timeline: filed January 28th 2016
Letter sent: February 26th 2016
Forms faxed: March 1st 2016
DDD Date: April 8th 2016
Check received by mail: April 11th 2016

I hope this helps you guys with a timeline hopefully this can answer a lot of your questions without the concern of the IRS because they are a bunch of crap

[Lorenzo]

@Ctex – I don’t blame you. I didn’t bother calling cause at the 8 week mark, I was done. Had I not saw an update I would have been on the phone.

@DallasTxYall – I really think they’re pushing to 8wks on purpose. I submitted on the 16 of Feb. Prior to an update I spoke to a rep who in so many words said to wait till the 13th.

[Kathy]

I had this letter / form and many others that I had to send in. My TA told me on Friday that my refund day was set for 4/13. I just checked the WMR and it says the same so I think maybe it is actually true!
Good Luck to everyone else going through this same thing!
K

[Lavette]

Still no update for me neither. It still says processing and refund date will be available soon. This is ridiculous.

[Chelle]

Finally got an update on Friday. A rep told me I would get my refund on 4/13/16 I really didn’t believe him, but I just checked WMR and I will be receiving my money on the 13th. I’m praying everyone gets an update this week. This definitely Had been a rough tax year for all of us. My paperwork set in the wrong Department For 5 weeks and it took me 7 weeks to get a refund date.. Good luck to you all.

[Ctex]

Still no update for me either. You can bet I’m calling Monday and not getting off the phone till they tell me what the hell is going on and why they don’t have their shit together. This is just down right ridiculous

[DallasTxYall]

@ lorenzo

Congrats. No progress for me yet. Faxed papers on 2/19 and wmr stills says refund date when available. Now for some reason I cant order trans because it says address is not matching. I put a change of address on my new papers I sent in, but its not working with my new nor old address.

@ ctex

Have you gotten any movement?

[Lorenzo]

Post update:

Tried again after refreshing my browser.
WMR updated, check will be mailed out by the 15th…
Sooooo what happens with TT? Since I had opted for DD.

Also had anyone got their check on time?

[Lorenzo]

Update –

Old amount in WMR no longer works, which is same case for the amount from the paperwork, which I submitted from TT, although that could be wrong(?).
In a way I’m happy for the progress, but now I’ll have to wait till Monday to call and see if I can get some info.

No offsets, so that’s good.
Keeping fingers crossed!

[Lavette]

@8962 saga I called the number but it didn’t prompt me with an opportunity to put in an extension. Just three options : 1- check status 2- if the refund was lost, destroyed, or stolen 3- check status of amended tax return.

I checked the status and it is still processing, of course

[Lavette]

@8962 Saga I am Florida. But I will call that number today! Thank you so much! Hopefully I get someone who will give me information. I will let you know soon as I can.

[8962 saga]

@Lavette. What state ate you in? Cuz i called 18008291954 ext 863 and one rep told me everything even before i got my transcript. She even explained to me why my amount was different. She probably told me more then she should have. Because when i callef back and got another rep they were suprised i knew certain dates so they could only confirm what was said already. Try that number. Im from Jersey

[Lavette]

@8962 saga. Basically! I also asked them what EXACTLY can they tell us, because nothing is ever really told. She said, they are only customer service and can only say “what is on their screen”. They can not tell new amounts, new dates, any type of letters, etc because those are different depts.

They can only really tell you, that it has been process and what could POSSIBLY be the next steps.

I can’t be bothered with these people.

[DallasTxYall]

It been about 6 week close to 7 weeka and no update on WMR still says refund date when available. He was saying things without trying to give me what he know he really sees on the system. He said the errors department have closed out my issue and I should be seeing an update in 3-4 weeks. In so many words he was trying to say errors was done and fixed the problem. I could get him to tell me that however, he just kept saying it was closed out. Whatever that means. SMH

[8962 saga]

@Melissa did you ever get your deposit

@Lavette you haven’t heard anything yet in reference to your refund only to just tell you to call back at a later date SMH

I did get approved it states that my check will be mailed by the 8th of April so I guess I’ll know something by this time next week hopefully I will actually get a check

[Lavette]

Update: Okay I got someone different you was able to tell me more information. She confirmed that I am at my 4 week mark. She said I should be receiving either my refund or a letter (she did not say what the letter states) but to no give it till the 21st of this month (6th week mark). This is so draining.

[Lorenzo]

@CTEX,

I hear you. It will be 8 weeks soon and I have yet to get an update. The last rep told me if I didn’t hear something or get a DD by the 13th to call back. Yet, some barely waited 3wks. It’s really pathetic, especially when the reps see more information than they’re willing to give. You’d think it would better things on their end by communicating more details. It’s a damn shame.

[Lavette]

Today I called them (multiple times might I add). Four weeks. Still nothing. I have no idea what to do anymore.

[Ctex]

Well i still haven’t seen any updates yet. It has been 7 weeks since I faxed in my papers. This is a crock of shit!

[Melissa]

well just to update you my refund was not in my bank acct but it did go through turbo tax bank and said it was sent to my bank. @levette, u will proly get an update by saturday. I will say a prayer for you. I know how much we all need this money!!

[Lavette]

@melissa & @8962 saga that sucks that turbo tax is charging you guys. That is insane. It too, has been a long tax season and was really depending on the refund. This time frame really threw me off with bill and things. Sigh. I will keep you guys up dated Thursday-Saturday.

Let me know if anything changes!

[8962 saga]

I didnt use turbo tax i use a placed called vanmeter tax service and they use replublic bank. My personal bank does not have anything pending funds. I dnt know if it would be delivered by mail or ddd. Ughhhh

[Melissa]

@saga8962….My refund already went through santa barbara bank which is the bank turbotax uses for their direct deposit. u can try there and see if there is anything pending under your ss# if you google sbbt….it will come up at santa barbara bank and trust. click on taxpayer and it will ask for your ss#. Mine was direct deposited. Keep me posted

[8962 saga]

Also now that you mention it I also had my fee for my Taxes coming directly out of my refund but they too do not know about my taxes being mailed to my house at least I don’t think they do but at this point it’s like what the fuck because I pretty much did my taxes myself when I had to fill out the 8962 but I’m pretty sure if they don’t intercept My Refund and take their fees they will be calling me or sending a bill but let me know when you guys deposit hit your bank and I’ll let you know when mine hit mine

[8962 saga]

@Melissa I’m not sure why they are mailing mine I guess because of my address changed but not really sure. Are they mailing yours? On the website it says your check will be mailed by April 8th so I don’t know if they’re still going to mail it or direct deposit it. I’ve been looking online and read in different posts and some people say that it was a mailed but then it would be directly deposited and then sometimes it will say direct deposit and it will be mailed so I’m not sure if they’re going to mail it or deposit it. Nevertheless I just want my money. Did yours say direct deposit or mail? It also say mail by the 8th so I’m assuming they will mail it no later than the 8th

[Melissa]

@saga…well im glad u finally have an update but i wonder why they are mailing you a check instead direct deposit. But at least you have a light at the end of the tunnel. I actually got a notice from turbo tax that they were gonna charge our acct for our taxes because our refund didnt come thru so on top of everything else i had to notify them and let them know it has all been worked out.
@Levette….Hey girl. Yesterday would have been 5 weeks since i faxed mine in. So i would think you will have some news by saturday. I also couldnt put my 8962 amt in until wmr no longer accepted my old one. So if it still says processing they havnt finished your taxes yet. But I hope its soon. Is been a long tax season and this wait has been horrible. My husband has been out of work and we were relying on our taxes coming back so we had something to live on. Things are finally looking up now as this whole mess made us do something about our future so we started our own bookkeeping business. If it wasnt for having to wait for the irs we wouldnt have never made this decision. So things have a way of working themselves out. Keep me posted and i hope you get your refund sooner than later!

[Lavette]

@8962 saga. Okay. That sounds good. Thursday is week 4 so between Thursday and Saturday, there should be some sort of updating or updates. I will let you know then!

[8962 saga]

@Lavette if you were unable to put your calculated amount and then you probably are not finished processing yet expecially if you are able to use your expected refund your original amount then chances are you’re not finish processing yet maybe Friday or Saturday the systems will update and you will be able to use your calculated amount online or on the app once you are able to use your calculated amount then chances are you have a refund date

[Lavette]

@8962 saga & @melissa
I tried my calculated amount from the 8962 form through the automated phone call last night, and didn’t get anything. I guess that amount might be wrong? However, I tried my original amount and gave me the same response as wmr “still processing. Will get a date soon. ” blah blah.

This Thursday is my fourth week. Hopefully something will happen by then. Or at least a date or some information.

[8962 saga]

Melissa I was able to use my 8962 calculated information only through automated system and online my delivery date says it will be sent for mailed to me on the 8th but a representative did say that it will be released on the 3rd and then another representative said it would be released on the 17th only God knows what it really will be released

[Melissa]

If it makes any difference i still cant order transcripts but have a deposit date for the 6th

[Melissa]

@Levette and @Saga….The number is 1800-829-0582 ET 332. I have a reference number of 9021. idk if that helps. @Saga did you finally get an update when you used the amt from your 8962? Thats what i had to put in. If i tried the wmr with the amt the irs gave me it doesnt work neither does my old amt it only worked with the amt i calculated on my 8962. I have a deposit date of the 6th. The wmr said i shold have it by the 11th and the irs rep said it should be released by the 17th. So idk if it is here on the 6th i will for sure let you guys know. I have a feeling that some reps only have certain amt of clearence when they check our accts and others have more. Because i have gotten better answers with some and the same old 6-8 weeks with others.

[8962 saga]

Okay so I called the 800 number and used my calculated amount from my 8962 form and it actually gave me an update as to when my direct deposit should be sent and it gave me the amount of my refund which I already knew I’m still unable to go on the website and put any amount in there but it did give me a date for April 8th but not sure hoping that it works I see a lot of people with the 6th as their date so who knows

[Lavette]

@8962 saga when I check with my old amount it stills says “your tax information is being processed. A date will be available soon” blah blah.

I don’t have information about a new amount, as IRS claim they can’t give me anything.

And the amount that I calculated, doesn’t work.

I can’t even order my transcripts.

[8962 saga]

@Lavette So are you able to check the website with your old amount or new amount and maybe just not your calculated amount because I’m not able to check it with neither of the amounts the old new or the calculated one that I came up with

[Ctex]

No update for me today… maybe next week or the week after… who freaking knows… they are giving everyone the run around and pissing everyone off. One day we will get our taxes back…. it’s just bullshit. Congrats to the ones that got an update.

[Heather Johnson]

My time line:
FIled 1-28
Letter send and faxed info on 2-18

I have called every day for the last 2 weeks. I get different information each time I call. From my paperwork was received to it wasnt received at all. Given the usual 6-8 week spill too. Sometimes I call back again that afternoon. I have been told a referral was sent to the errors department to speed up my return. Then told It will be 30 days from that date before they may respond. Was told on THursday that they are processing my return as if I had no insurance (I had marketplace for 6 months). Then I can do an amended return to get my money back they fine me. THis is crazy!!

[Lavette]

@melissa yes please, can you share the number.

@8962 saga. My calculations don’t work either. Why make me do the calculations when it’s probably not right and will be changed.

I’m so frustrated and ready for everything to be over with.

[8962 saga]

@melissa plz share that number

[8962 saga]

@Lavette. Well the irs told me my new amount and that it wnt be released until the 16th. I tried today to check for updates with my new and original amount and its not registering. Then i tried with the amount that i came up with after doing the 8962 form. Still nothing. I cnt track my refund now. Not sure if i should wait or call on monday.

[Melissa]

@LEVETTE…Monday would have been 5 weeks for me. I do have a number for a live person if anyone wants to use it. Let me know i will repost it. The whole process sucks and it makes it worse when you acant even get a rep to give you anykind of information. When i called a couple days ago she said my refund wouldnt be released until the 17th but the wmr says i have a deposit date of the 6th. and another part said the 11th.
@levette…..u will probably update next saturday. it looks like they update on fridays and saturdays finally gives us information.

[Lavette]

@8962 Saga

Where did you get your new amount from? Irs doesn’t tell me anything and the calculations I did from the 8962 from doesn’t work. I never received the cp12 paper neither. This Thursday will be my fourth week waiting after sending in the papers.

[DallasTxYall]

@ ctex what is your update?

@ melissa congrats.

[DallasTxYall]

I cant order trans, wmr is stuck on refund date when available. Sent in paper work on 2/19 and was told by another rep to refax papers, so I did and called back 2nd rep said I didnt need to refax papers. Talked to a rep yesterday said its still in errors and allow more time. She said it show zero days remaining for them to correct but still no movement said she show april something should happen but she was not sure and show no letters was mailed since c12 in Jan. Spoke to a rep after her said show papers need to be refaxed told her I did that twice as recent as last week asked me to send 3rd time I said no because I couldnt get her to telling me why I needed to resend a 3rd time if it show they received fax. I hung up on her and call for a TA. Im frustrated this is unreal. I get different repsonses from each rep. I cant order my transcript anf wmr is stuck on same processing message.

[Melissa]

@8962 saga….my wmr didnt register with my old amount or the new amt the irs gave me. I had to put in the amt I came up with on my 8962. My amt on my updated 8962 was diff than what the irs calculated after they processed my paperwork. Hope that helps

[Melissa]

I was able to put my new amt in wmr and it finally updated. I have a deposit date of the 6th.
Timeline…
Lost Bars 2/19
Never received a letter but faxed paperwork anyway 3/1
Finally got a deposit date of 4/6
I will post and let you guys know if the deposit has been made.

@8962 Saga….Try putting in your new amount. The irs recalculated mine i put my new amount in and it registered with their adjusted amount. I do have a number to talk to a live person that is on my where my refund page. if you want it let me know.

[8962 saga]

Ok so i checked the irs website and called the 1040 number and i used my old and new amounts and neither of them are registering. It prompts me to reenter. WTF!!!Does anyone know what this means and is this happening to you too. Im so confused and angry

[Melissa]

@8962SAGA…When u talked to the rep yesterday she said a letter will be sent out stating my increase for my refund. But i have not received it yet. I still never even received the letter saying i had to send in my 8962 and 1095a. I got a rep who was nice enuf to tell me what i needed to send in. All they said was there is a hold on it and it will be released the 17th or 18th of april. But i can settle with that news becuz before this i couldnt get anyone to tell me anything.

[8962 saga]

What is the best way to get the most current and accurate update. Should i call 1040 number or WMR app or irs website

[Jessica W]

No it wouldn let me use my old amount

[8962 saga]

@Jessica W so you was able to check WMR with your old amount and it said approved even tho ur amount was diff? It never prompted u that ue amount had changed

[Jessica W]

It said approved and I jus checked WMR because yesterday it was jus sayin approved but it did update today to sent it didn’t let me put in my new amount til it was approved

[Lavette]

I never received a cp12 letter and I have no idea what my new amount is.

I just got off the phone with a rep and she said, as before, there will be no new news until after the fourth week. There should either be correspondance or a refund during the fourth week. I should call back that Monday of the fifth week, if nothing has changed.

[8962 saga]

@Jessica W. Does ur Wmr still say processing wen u got ur refund or did it say approved

[Jessica W]

Hasn’t *

[Jessica W]

I know if it updated it will be Saturday mine still has updated to sent and I gt my money wen the 30th

[Jessica W]

I did not receive the letter and I got my money but I fixed it using turbo tax so it figured up my 8962 form for me and increased mine by 180 and never gt a letter tellin me it went up

[8962 saga]

@ Melissa did you also receive a C12 letter I know that Ctex did I never received one and my refund went up so I was wondering if we both would have to wait for the letter to arrive before they will continue to process and clear our refunds

[Lorenzo]

Just got off the phone with a rep who basically gave me the 6 to 8 weeks speech. If I don’t hear or get a refund by the 13 then I have to call back. About to check to see if there are any offsets to be on the safe side.

I’m so over it at this point.

[Melissa]

@8962SAGA…..I too called yesterday and found out my taxes are finally out of errors and cleared. When we did our 8962 the amount was only suppose to go up by $19 but when the irs got the paperwork and they did the math it went up by$370. She thinks the amount differance between my math and their math is why they have a hold on it. My taxes are due to be released the 17th or 18th like yours. She said i will get a letter in the mail stating the increase in amount. I also cannot check wmr with my new amount but it still registers with the old amount. Hopefully when they do their updates today we can check tomarrow to track the progress.

@CTEX…..I would bother the hell outta them. I lost my cool with a rep last week because she didnt wana tell me shit. She contridicted what the rep i talked to last week said. They do have a script they follow and are not suppose to tell us anything. Its bullshit. Its our money and if we owed them they would be all over our ass for it. Keep calling till u get someone who will give you some answers because they see everything thats going on on your account right in front of them!! You couild also try calling a tax advocate. I know some ppl on here have used on and have had luck with them.
Good Luck and I hope we all hear something soon!!

[Ctex]

The CP-12 just notifies you that an adjustment was made due to a math error on your return.

[Ctex]

Oh yea…. the lady also said that she could see that someone was last working on my return on 3/28… I’m not sure what good that is suppose to do for me but ok. I also asked if I could speak with someone higher up and she continued to give me the bullshit run around of 4-6 weeks. If I have no update tomorrow when they do their big updates I will damn sure be calling someone outside the IRS to help out.

[8962 saga]

@Ctex what is a cp12 letter because I never gotten one and if that’s something that I need to be get in I need to call them and find out. I spoke with an agent yesterday and he told me that I should have my refund by the 18th but at this point I’m not sure when I will get it if I will get in and I don’t have any offset so I don’t see what the problem is my refund only went up a few dollars but not much to be waiting this long for

[Ctex]

I just got off the phone with the IRS and I about lost my cool with the lady. I told her I filed my taxes 1/23… received a letter to fax in 8962 and 1095a forms and did so 2/17…. she stated to allow 4-6 weeks for processing. Then said a CP-12 was mailed on 3/21 which I received… she then said I need to wait another 4-6 weeks before calling again for an update. I swear these people are brain washed to read every line their computer tells them to. I’m starting to get really f-ING pissed off and tempted to contact someone on the legal side to sort this mess out for me.

[8962 saga]

So I spoke to an agent this time and he confirmed that yes my refund it go up and yes there is a date for release which is April 18th I believe what he’s saying so I’m just going to roll with that one unfortunately I am unable to put my new amount on the wmr website so I don’t know how I’m going to verify or track the progress. The website will only let me put my old amount in so I’m going to wait until the end of next week and try my new amount and see what happens then. I will update you guys on what happens next

[Chelle]

I just had to call the IRS 3 times in a row, and I’m happy I did because I finally got to the third represent and she let me know that my paperwork has been in the wrong Department all this time and just 15 mins ago she faxed my information over to the right Department. Ughhh.. and it’s crazy because last week they just told me my amount went up and I had to wait 45 more days. I Filed 1/20 was accepted 1/22 paper came in the mail 2/16 I mailed it off over night they received it 2/20 and I’m still waiting. I have heard so many different excuses from these representative and today I just finally decided that I was not going to stop calling until I got the answer that I wanted to hear.

[Lavette]

The rep I just spoke with told me, my taxes are still being processed but to call after the fourth week mark (next week Thursday for me) to get more information. He also couldn’t give me my new amount. This is so frustrating especially since each rep gives you different news OR they can’t give you news/updates at all!

Congrats to those who have their refunds already!

To the rest of us, may the odds forever be in your favor

[Melissa]

I just called the irs. There systems are down but they are able to get into some accts. She was able to look and see that my amount went up. For some reason they hsave as hold on my acct still. She thinks its because the numbers on my 8962 didnt match their final numbers but my taxes should be released around the 17th of april. Here is my timeline.
lost bars 2/19
Nver recieved letter but faxed info 3/1
went bk into processing 3/15
refund should be release 4/17

She did state i could get them sooner, That she sent something asking for the release because there is no more errors or holds. If anyone else was told a hold was on theirs but was released before their date please let me know. Thank you and good luck for those who are waiting. I know how frustrating the process is but there are some reps out there who will answer your questions and give you information.

[Melissa]

This whole situation is frustrating. I too faxed my info in on the 1st of march. I was lucky to get a rep last week who told me my taxes were back in processing. Then a couple days ago i talked to another one who had no clue what i was talking about. So after arguing with her she finally confirmed they had my paperwork and it was processing to wait 6-8 weeks. But i faxed all my info without a letter. my bars disappeared on the 19th of feb. and i was told a letter would be mailed out. I have yet to get this stupid letter. I was told by the asshole rep a couple of days ago to wait for the letter that they still have not even maileed out yet. I finally lost my cool. Everytime i call i get a diff reponse for a diff rep and i am getting pretty pissed off!!!

[DallasTxYall]

Still no update for me either. Faxed info on 2/19. No transcripts available. My amount I owe was deducted from my refund on thr turbo tax website and turbo tax said the irs make those changes. Thats was 3 weeks ago. Im going on my 6th week and no changes. Called irs and get different reponses, mostly that its still processing. In rep told me april for ddd, but maybe. One rep said refax and I did and still nothing. Im frustated. WMR still say refund date when available. I can still pull up my info with old amoun. But turbo tax is showing adjusted amount. Wierd.

[8962 saga]

@Ctex when I called yesterday the rep told me that my refund went up and that my account had 2 different dates. One was for the 30 and another for the 3rd but when i tried to put the new amount in WMR it didnt register so i used my old amount and it gave me the same meesage i been getn. So today i called back to make sure i had the right new amount the rep wudnt comfirm not deny the new amount But she did say that the last rep i talk to gave me internal info that i wasnt suppose to know. She said the dates where not garanteed. So i asked when will i know something or get an update and she said the 18th. Im not sure whats going on but im so fustrated. This is the worst tax season i have ever experienced. I faxed my foms back on the 1st of march and still nothing. Smh. There are ppl who faxed after my getn updates or movement!!!!ughhh

[Ctex]

@8962 saga
What did the rep today tell you? I’m really hoping and thinking we will see an update this week.

[8962 saga]

Spoke with a rep yesterday saying that I will have an update on the 30th no update as of today rep also said that DDD should post by the 3rd wasn’t for sure because of new amount called today and another rep said something totally different so confused so frustrated

[Jessica W]

UPDATE I DID RECEIVE MY MONEY THERE IS HOPE
I FILED 1/30TH
GOT LETTER 3/3
SENT LETTER 3/4
GOT A UPDATE SATURDAY FOR TODAY AND I GOT MY MONEY AT MIDNIGHT
IT TOOK MY 3 WEEKS FROM WHEN I FAXED MY PAPER TO GET MY DDD AND IT USUALLY UPDATES ON SATURDAY FOR A LOT OF PPL
SO HANG IN THERE AND CALL CALL CALL THEM IT’S ARE MONEY AND WE SHOULD BE ABLE TO CHECK ON IT!!!

[Laura]

I guess I’m going to try and call this week. Filed on Jan 24th and got letter 12c on Feb 22nd. Mailed all my paperwork in same day to Ogden, UT. Still nothing going on 5 weeks not sure which number on the back of my letter to call. 1-866-682-7451 ext 568 or 1-800-829-0922. Anyone else fax or mail to Utah and get a DD OR DDD?

[Lavette]

I called yesterday and was told “it is still processing but now being reviewed”. The lady told me it could take up to 6 weeks ( I am in week 3 now) but could be as early as next week.

**fingers crossed**

[Lorenzo]

Still waiting in MD.
The last time I had to wait this long it was because the ordeal with the IRS new system not being ready.

To recap —

Filed back in Jan around the 20 or 22 (It’s been that long)
Got the letter back in Feb on the 10th.
Faxed everything requested Feb 16th.
Was told the following week that my faxed was received.
I’m on the 6th week and there still isn’t an update.
It’s just Monday, so we’ll see what happens.
Fighting hard not to give up, but wow – this is just down right lame.
I am very happy to hear that people are stating to see DDD.

For those of us still waiting, I hope we get an update this week.

[Ctex]

Still no update on WMR… I would call the automated line but I know it’s not going to tell me any different. Congrats to those of you who got updates. As for the rest of us, I guess we will wait till next Saturday and see if we get ours! Keeping faith it will come soon! This has for sure taught me how to be patient and wait!

[8962 saga]

I was able to order my transcripts last night but I did not update what number do you call to get an accurate update

[DallasTxYall]

@ ctex what is your update?

@ jessica w and all congrats on your ddd. My info showed that I owe after sending in my 8962. I know it was deducted from my refund, turbo tax shows that my refund amount was reduced and they said it was reduced by the actions of the IRS. Maybe they are processing 8962 errors for those that are due a refund first. I fax papers on 2/19, cant order transcripts, no movement at all.

[Jessica W]

UPDATE THIS MORNING IT’S COMING MARCH 30TH WAS ABLE TO ORDER TRANSCRIPTS LAST NIGHT WOKE UP CHECKED WMR GOT A DATE WITH MY NEW AMOUNT I KNEW IT WAS GOOD WHEN MY OLD AMOUNT DIDN’T WORK IT TOOK EXACTLY THREE WEEKS AFTER I FAXED IT IT SENT UP 180

[afleck]

Was just able to order transcripts yesterday DDD 3/30 this morning!!!

[Nichelle]

Final update, I know from a previous experience that when you check your refund status through the automated system it’s more accurate than where’s my refund. For example, I checked WMR and have no updated info on there but when I called and checked through the automated system, I was given a direct DDD and a new refund amount. This same thing happened to me last year, WMR didn’t update until a few weeks after I received my return.
Anyways, I filed 2/7 and faxed forms in on 3/3 and got DDD of March 30th after calling and checking the status through the automated system. I’ve been following this thread since it was started so I hope everyone who’s still waiting gets some good info too

[Ctex]

DalTx

I am in texas as well… out west of Austin in a small town…. I have been able to order transcripts since 3 weeks ago when my tax topic came back the first time… the following Sunday my tax topic disappeared and has not cane back yet…. everything I call they give me the generic statement to wait 4 weeks from the day it was returned to processing. Before that when I first faxed and would call they would tell me to wait 4 weeks and I’d see an update…… but there is a lot of people they are “REVIEWING” and every one of those people had to call and get it released by a supervisor at the IRS cause it was being held for review for no reason….. for some people it is actually taking about 6 to 6 1/2 weeks to see an update for a DDD…. this is the worst tax season I have ever experienced and I am beyond pissed off at this point because I filed on 1/23/16… faxed my papers on 2/17/16….. called every Friday after faxing…. it was returned to processing on 3/10/16 and was adjusted at that time as well… I was able to order transcripts on 3/10/16….. since ordering my transcripts I called the following week and the lady said I’d be receiving a letter in the mail notifying me of the adjustment made which was 80 dollars more… still no progress and I’m calling Monday morning

[Jessica W]

Was able to order return transcripts today fingers crossed it updates this weekend with a refund date

[Jessica W]

I’m in mississippi and my fax went to Texas I faxed mine the 4th of march this is really disappointing to hear that Texas is so slow!!

[DallasTXYall]

@ Jessica W

I hope not either, Texas always seem to be really slow. I’m in my fourth week and nothing since I faxed my paperwork on 2/19/2016.

[Jessica W]

I faxed my stuff to Texas I hope mine doesn’t take long I’m on my third week

[DallasTXYall]

@ CTEX

Are you located in Texas? Our situations are similar. I’m still waiting for my refund and I faxed over my paperwork on 2/19 and I have been waiting ever since. I have called and all I get is they show a received code and I how to wait 4-6 weeks, its still processing. Then I had a rep tell me its shows I needed to re fax my paper work, so I did. I called back after re-faxing my papers and the second rep said she show no indication that I needed to re-fax papers and my return is in processing, I’m beyond pissed off. I will post my updates and let everyone know if and when I get my refund. Congrats LivLiv….

[livLive]

You guys would not believe this!!! i just got the text message from Netspend I GOT MY REFUND!!!!!!! There is hope, but check your cards. WMR still says processing and I was only able to order my transcripts today! And it went up by a whole 200!

[Lavette]

Do we need to order our transcripts in order to get the refund?

[8962 saga]

I was also able to order both transcripts with my new address hopefully next week something happens good maybe a DDD

[afleck]

I’ve been following here for almost 2 months. Filed & accepted: 2/5
Lost bars: 2/26
Received 8962 notice: 2/29
Faxed: 3/1
Finally able to order transcripts today :)

[cnizzle13]

THANKS @livLive!!! I checked WMR this morning and nothing, but after seeing your post I called transcript line and TOUCHDOWN!!!!!!! Finally able to order both! My 2 month hell is coming to an end!!!!!

[livLive]

Anyone else able to order both transcripts today? I was finally able to with my new address…hopefully that means we’ll get a DDD tomorrow.

[chris]

i got the cp12 letter march 7 and still haven’t recieved mine, i called last week and the had the release codes wrong and she fixed it and said it would take about 3 weeks to get my refund

[Ctex]

I got the CP-12 letter today notifying me my tax return increased by $80. Has anyone else received this letter? I’m now curious as to how long it will take to receive my refund. I mean evidently they have completed processing it and everything is done so what’s the hold up? Im half tempted to call and be a smartass about it and tell them I received a letter notifying me that the IRS owes me an outstanding debt that needs to be resolved! Wonder what they would think about that shit?

[Chelle]

I’m not sure why, she said they were backed up. But I sure wish the paper work they mailed me would have said faxes instead of mail because it seems like it’s taking longer. It’s going on 5 weeks

[Joshua]

My return was seized because IRS said I received an advance payment for Premium Tax Credit which I never did. Submitted the paperwork on 3/12/16 and I have absolutely no advancement on it. I submitted my return on 1/27/16 and here it is going on 2 months later and I was told by the IRS that I needed to be patient and due to a heavy workload and the fact my refund was going through a strict inspection (guess im being audited…last time I pay TT for their services), the lady told me to expect my refund between 4/23/16 – 5/7/16. And to not bother calling until 4/23/16 for further updates…I am gonna say this….BS BS BS BS. IF I owed them money, theyd be all over my backside and threatening me to get my money and yet I gotta sit back and smile and wave at them while they hold onto my money. And yeah they do get interest the longer they hold the money for.

[Victoria]

My refund went up $1000 and I got it just shy of 4 weeks from faxing( faxed 2/27, DD 3/22). My friend faxed the day after me. Refund went done $36. Still no movement.

[Lavette]

I faxed all my paperwork (form 8962, 1095A, tax paper, and letter) on March 10th. Today marked 2 weeks (or 10 days). I called and was told I was still being processed and will not have any new news until April 7th, which will be a total of 4 weeks waiting.

[Jessica W]

WHY WOULD YOU HAVE TO WAIT AN ADDITIONAL 45 DAYS IF YOUR MONEY GOES UP MINE IS SUPPOSE TO GO UP 180 MORE THAT’S STUPID!!

[Chelle]

Well I spoke with a very nice rep today at the Texas office. And because my amount went up $76 I have to wait an additional 45 days. Which means I won’t hear or see anything until April 30th. I guess I just have to sit back and be patient. This is so frustrating.

[8962 saga]

Is anyone up here from New Jersey that fax in March and still hasn’t received a DDD

[livLive]

Just got off the phone with a rep. I called the number on my letter at the ext. She was really nice, and told me it is still in errors. They have my paperwork and she said it should be out of errors by next week. She said it updates in their system over the weekend and to call back after its been exactly 4 weeks from the date I sent my papers which is next friday. I am going to wait a little since she said it’s being worked on right now. She also said they will be updating some this weekend and mine could still be in that pile. Here’s to hoping????????

[8962 saga]

Hey you guys so I finally broke down and called the number with the extension on my 12C letter and I was able to get some type of update although it wasn’t a DDD but it was some type of update I finally got to know that my Taxes is out of errors in is back in normal processing so there was movement and I must say the representative that I spoke to was one of the nicest reps I’ve ever came into contact with during this tax season. I don’t know if it’s just the women reps that are mean and nasty or what but the men are just awesome they are always looking to help in assist with whatever matters and questions you may have

[amanda]

My aggravating tax timeline……

Filed/accepted 1/19
Called IRS 2/12
Found out I was resequenced to 2/1
Called IRS 2/23
Was told behind 2 weeks so wait
Later on 2/23 I lost bars on WMR
Called IRS 2/24
Was told letter was mailed on 2/12 if not received by 2/26 to call
Called IRS 2/26
I hadn’t received letter yet and was told to suck it up and wait
On 2/29 I received letter about 8962 and 1095A and it was actually dated 2/26 not 2/12 (strange but whatever its coming from the IRS)
Faxed all info requested 3/1
Called IRS on 3/8
Was told not to call again that it’d be 6 weeks from date received and calling is a “waste of government resources”
Called IRS on 3/15
Was told it was back in processing to wait 2 weeks before I called again
On 3/18 tax topic came back and said refund was received and being processed.
Today I woke up to WMR showing refund was approved and DDD for today. Money was already in my Chase account.

I didn’t have a TA and went from nothing on WMR to oh we are depositing your money today.
From the day I faxed papers until I got an update was 22 days. Mine was faxed to the Austin number. I hope everyone gets a long overdue update this week. It has truly been the worst tax season thus far for almost everyone. Hopefully now my migraines will stop and stress levels will lower a bit.

[Jessica W]

I faxed mine off to Austin TX and I’m going on my third week

[prissy]

@ctex I’m hoping you get some type of update this week. I’ll keep you updated to see if mine actually gets deposited tomorrow.

[Ctex]

Once you go back into processing they are going to tell you it takes 4 weeks from the day it is adjusted and returns to processing status. That is what they keep telling me and I believe it cause I still haven’t seen anything. It also has a lot to do with where you live and where you faxed your papers to. Different states are slower than others and Texas is being really slow. One lady on the forum had to wait 6 1/2 weeks for a ddd. Be patient and wait. It’ll come

[Jessica W]

I faxed my paperwork March 4th they received it the 10th

[Chelle]

@ Laura calling is a waste of time especially if you mailed your paperwork in.. @Ctex is right calling only gets your feels hurt or just pissed off. I’ve been caling two times a week and every time they tell me they are still waiting on my paper work.

[Chelle]

@ Laura I mailed my paper work in on Feb the 18 and they received it on the 20th of February.

[Jessica W]

I call the 1800 number and they always help me I gt a dumb one yesterday that couldn really tell me anything but everyone keeps saying 6 weeks

[Ctex]

I see that a lot of you are new to this forum. I have been here for a little over a month. I faxed my papers on February 17th and still yet to have a straight answer as to what is going on. Don’t waste your time calling, it’s just that, a waste of time. They never tell you anything new and it is taking forever for a lot of us to get updates. Tomorrow will be 5 weeks since I faxed. My last phone call to the IRS said I should have it by April 5th. I do wish all of you good luck and I’ll post an update if I ever get one

[8962 saga]

This is a message to all filers that have not received their DDD. what number do I call to get a nice rep on the phone that will tell me something about my return? It has been 3 weeks today that I faxed back my forms and I still have not updated on the website nor the phone what do I do now I’m so confused and frustrated I’m afraid to call because I feel like it will continue to delay my processing if I continue to harass the IRS

[Jessica W]

SO Friday will make my 3 weeks I called and the rep seemed more confused then me great my refund was suppose to go up some and she said she still saw the old amount which is fine I jus want it but my tax topic came back Saturday and disappeared Sunday I have no idea why I hope that’s not a bad sign I want to call back Friday but I doubt that will help any since they can’t snap their fingers and send me my money!!

[Laura]

@chelle when did you mail your paper work in? I mailed mine in on the 25th of Feb and want to call and make sure they got it but don’t want to deal with rude ppl. Just curious about when you mailed yours maybe I’ll get a letter saying they received to too or even better a DDD soon.

[Melissa]

@8962…It depends on what kind of rep you get no matter what number you called. Yesterday i called the number listed on this website with the 652 ext and got a really nice lady who told me everything that was on my acct while was on the phone with her. Other times i have calle dthe 1040 number and have gotten some helpful ppl and some that were just rude. They act like we are inturupting their day when it is their job to answer phones and answer any questions tax payers have. The rep i talked to yesterday said she was afraid to file her own taxes becuz of this stuff with the healthcare paperwork and she works for the irs. She also said that it didnt become law to have to have the paperwork till jan 1st. It has been a disaster and their is alot of ppl in this situation.

[Melissa]

There is hope. I faxed my info in without my letter. (Which I still have not received). The rep told me not to refax the paperwork in when i get the letter because the process can start all over again.

[Melissa]

@cnizzle, I also faxed min in on the first. I finally called yesterday and got a rep that was really nice she was able to tell me they revieved my paperwork and it is back in processing. When it goes back into processing its like starting all over again like when your taxes were first accepted. She told me i should have a dd next week to be patient. it looks like its taking about 3 weeks from the date you faxed to get an actual dd, For some ppl its been longer for some its been shorter. But me and you are in the same boat and we faxed on the same day. Keep me posted when you hear something and ill keep you posted when i hear something

[cnizzle13]

So I broke down and called today and found out that I am finally back in processing!!!!!! Right around the corner!!!!

[Chelle]

Has anyone mailed their paper work in and had trouble receiving any information? I was able to order my transcripts on the 11th of this mouth, and when I receive them in the mail all it had was Zero’s. And today I got a letter saying they received my paper work and they need 45 day to determine what will happen. In so confused and frustrated.

[cnizzle13]

@lavette I faxed mine on 3/1 and was told the EXACT same thing!! LOL Today marks my 3rd week and still nothing! I am half tempted to call again but I don’t want that to affect my processing time!!

[Lavette]

I faxed over all my forms around March 10th/11th. The guy told me they tell people it will take about 6-8 weeks, but it really should 2 weeks because this is happening a lot this year. This is my second week and I logged on to check the refund and nothing yet. When I called last week, they told me they have my information and they are processing it.

[8962 saga]

Ive called all the numbers but to no suprise i continue to get the same damn answer. Wait 4 weeks. Ughhhh. Im tryna be patient but this is ridiculous

[Melissa]

What I really find discouraging is ppl who faxed their info in after mine and already have a dd.
Lost bars 2/19 faxed paperwork 3/1 (without letter)
the irs was suppose to have mailed a letter. Still never got it so I faxed my info without the letter. I know there has been a few ppl on her who have faxed their stuff in without a letter and their paperwork was still processed. it has been 3 weeks today and I still cant even order transcripts. Every time I call the irs they give me some bullshit about needing the letter and there is still no movement on my acct. The sent in a referral to re mail the letter 2 weeks ago and I still haven’t received that!! I am getting so frustrated

[jessica s.]

i have posted here before but i cant remember which name is used but today i review my irs info the DD is the 23 BUT it also list’s a date of 3/28 and it doesnt list it as the normal if you dont recieve your dd by the 28th it just says you should recieve by 3/28 and on the side of the page it has deposit date of 3/23 am totally confused this year by wording on this but i just got approved after 2 months of wait

[nomoneysadgirl]

stop

[Nichelle]

@8962 saga

Are you calling the regular 1040 number or the extension that was on the letter. I always call the extension and the wait is always about 10 min and they’ve given me info every time I’ve called except for once. I’ve called about 4 times

[Ctex]

I to wish I knew why my tax topic keeps coming and going. My last update was that I should have my return by April 5th. I filed 1/23, faxed papers 2/17 and still nothing. Hoping this week we get an update.

[8962 saga]

@nichelle i wish i could get any type of update. The ppl are so nasty im afraid to call back to check

[Nichelle]

Here’s an update,
I filed and was accepted on 2/7. Called on 2/23 after there was no update to WMR and was told if receive letter. Got the letter and faxed forms on 3/3. On 3/14 they told me they had gotten my fax and that they were processing it. My tax topic came back a few days ago. I called today and was told I was done processing, there was an increase of $53 and that I should have my refund by 3/31

[8962 saga]

@Jessica w. I filed on the 27th of jan. Faxed my forms on the 1st of mar. I haven’t seen any changes. On th wmr app it shows the generic message and on the wedsite it shows my old refund and generic message. No tax topic I was told to wait 6weeks. Who really knows when we will receive anything. I also haven’t gotten my state back either and again nothing in the mail. Mayb next week

[Jessica W]

I’M SO CONFUSED CAN ANYONE HELP I faxed my stuff off March 4th called Thursday and was told they received the fax March 10th well Saturday my tax topic came back and refund disappeared well today my tax topic is gone and my old refund amount is back wtf I filed Jan 30th I’m so pissed why did my stuff appear then disappear?? Can someone help me!!

[jessica]

update this morning DDD of 3/23

[prissy]

Called IRS yesterday and finally got a DDD of 3/23 rep did say there was going v to be an adjustment. So if I do receive it on that date, that means the process took 6 1/2 weeks since I faxed. @ Ctex…call next week. That’s Bullcrap

[livLive]

Update: called irs this morning and spoke to a nice rep. He told me my paperwork was received. He said it’ll be 4 weeks from the date I faxed them to get my refund or correspondence. It’s already been 2 weeks, so I’m hoping for this week or next.

Filed & accepted: 2/4
Faxed papers: 3/4

[Jessyka]

Update : called spoke with a very nice lady who told me i have went from 8962 error hold to quality review since it went up drastically after turning in all of my paperwork she said it should be released no later then april 6th BUT should be released 4/4 guess it’s better than nothing tho?

[Jessyka]

still no refund filed on 1/29/16 faxed paperwork 2/23 still have no update i have only been told the generic 6 week message *sigh* i have found out the tax advocate is a waste of time so i never fooled with one but at this point i have no clue what to do

[Victoria]

Filed and accepted 1/27
letter 2/27, faxed same day
update 3/18 with DDD of 3/22

[Ctex]

So the irs agent I spoke with said that they made adjustments to my refund on the 10th and that I should be receiving a letter next week letting me know that and that I should have my refund by April 5th. This is such bullshit. I’m sick of dealing with these people.

[Ctex]

@prissy I’m on the phone right now still waiting for someone to answer. This is by far, the most BS I’ve ever had with the IRS.

[prissy]

@jessye you haven’t gotten your refund? @ Ctex no update yet. OK 6 weeks is here so it’s time for me to call again.

[Jessye]

WMR is currently unavailable for me anyone else?

[Ctex]

Today made 4 weeks since I faxed and still nothing. Hopefully losing my Tax Topic, for the second time, means I will see an update Friday or Saturday morning! But, I’m calling tomorrow to see what is going on….. this is BS that they are doing to so many of us! I will post tomorrow after I call and get some info!

[prissy]

@Ctex yes let’s hope this is our week. Still no update on WMR.

[Rach]

So I have posted here once before, but unfortunately don’t recall the username I used, sorry. I wanted to share my update and timeline, since I know how frustrating this can be.

Filed 1/25.
Accepted same day.
Called on my 22nd day, 2/16. Was told a letter was being mailed to me.
Received letter on 2/22.
Faxed 2/24.
Still could not order return transcripts yesterday 3/15.

Since then I have not called back and tried to be as patient as possible! I’ve never had to wait this long to get a refund. I’ve checked every single day since filing back in January. But, almost two months later, I finally got a DDD!!!

I checked this morning as usual, first with the old amount. I checked again with the new, and my return was accepted and have a DDD for 3/18.

Overall,
It ended up taking about 3 weeks since I faxed.
Good luck to you all.

[Ctex]

@prissy
I’m glad you finally were able to find something out. We are on the exact same time line so I hope I see some progress this week as well…. if I don’t see any movement by tomorrow morning I’m calling them to find out exactly what is going on.

[prissy]

I called twice this morning. The second rep was so helpful he told me that I could be at peace my refund is coming this week. Adjustment was made and finalized. I talked calmly to both reps, but the last one went up and beyond. He took ownership of the issue…and he was going to get it straightened out. ..it was too long of a time to be stuck in processed. I prayed this morning and it seems like it was answered.

Filed 1/21 accepted same day
Lost bars 2/5
Received letter 2/15 faxed the same day
2/26 was able to order return transcript
3/1 Received return transcript but no refund date
3/15 no DDD…..hopefully this week
FYI a HOLD was placed on my refund on 2/26 when I ordered my return transcript….for a review. ..so becareful but a supervisor removed the hold saying there was no reason for it.

[nikkipurplebeauty81]

hello I filed 1/25
faxed in 8962 on 2/26 was told the following Wednesday that my faxed had been received and was back in processing and to allow 4 weeks for processing from the date received I called the week after that on a Tuesday and was told the same thing I called 3/14 and was told that I was not back in processing and that my return was just sitting on someones desk waiting to be fixed to go back into processing and that it takes 6 weeks the Rep was very mean and was talking to me like I was stupid told me she didn’t know what to tell me and since the return was not right I just had to wait for it to go back threw the pipeline mind u I was auto enrolled so I didn’t even know that I had this market place insurance if I had I would have giving my tax lady my papers as of now I can’t order anything no updates no nothing now of course it has only been about 3 weeks since I faxed so the 4 weeks wouldn’t be that bad if that was the truth from the IRS so I don’t know who to believe the first 2 reps or the last one

[Ephrcbom]

I am beyond frustrated now. On 3/10/16 my tax topic 152 reappeared and year end date was present. My TT had been gone since 2/12/16. On 3/11/16 I could FINALLY order transcripts. Well, over the weekend my tax topic disappeared again so I called today and was told that my return was put BACK into processing on 3/10/2016 and now I have to WAIT 6-8 weeks for my refund. WTH!!! I thought when you could finally order transcripts that your refund was processed.

[Joanna]

@naynay:you had a direct deposit for 3/16 and got it today????

[Nichelle]

@livlive

I faxed mines in March, here’s my timeline

Filed: 2/6
Accepted: 2/7
Called on 2/23 after no update on WMR was told I would receive a letter.
Letter received: 3/2
Forms faxed: 3/3
Called today 3/14 and was told they had received my paperwork and it is still processing

[Ephrcbom]

@Ctex, that is what is happened to me this morning.

[Ctex]

I just checked my WMR and my tax topic is gone again but the old refund amount is now showing and it wasn’t before. The IRS is about as jacked up as a damn lab rat it seems like. Maybe we will see some updates sometime this week.

[Ephrcbom]

My timeline:
Filed and accepted: 1/27/2016
Bars and TT disappeared: 02/12/2016
Faxed 12C letter info: 02/19/2016
TT came back and amount disappeared: 03/10/2016
Could order transcripts 02/11/2016
TT disappeared again: 03/13/2016

Anyone know why my tax topic would disappear after it had reappeared? I am so very down over this whole situation and can’t get a solid answer when I call to check on my taxes.

[Greg]

My timeline
1/22 Filed and accepted
2/15 received and faxed 8962
2/24 Irs entered into system
3/4 was able to order return transcript with new $ amount
3/11 WMR finally update Check will be mailed by 3/18
Has anyone gotten the check earlier than stated on wmr. I was originaly supposed to have dd

[prissy]

@Ctex I’m with you on that. This is my 5th week after faxing forms and still no DDD. The IRS is so screwed up. Received my CP12 letter Saturday saying they owe me $24 more with the adjustments from the 8962. Well where the heck is it? Ughhhhh

[Genlee]

I am now utterly confused and disappointed. I filed 01/27/16 and was accepted the same day. On 02/12/16 my bars disappeared as well as my tt 152. I waited another week and called on 02/19/16 and was told that a 12-C letter had been sent to me, but the representative went ahead and gave me the information that was needed an the fax number. I faxed my information in that day. I called again on 3/4/2016 and was told that my taxes were put back into processing. All the while WMR still showed no bars and no tt 152 and I could NOT order transcripts. On 03/09/16 I called again and was told I had been pulled for review. On 03/10/2016 my TT 152 came back but no bars. On 03/11/2016 I could FINALLY order transcripts. As of 03/14/2016 my TT 152 as DISAPPEARED AGAIN. I don’t know what to do anymore because I cannot get a straight answer from the IRS. :(

[Ctex]

@Laura
There really isn’t a real time frame as to when or how fast they are processing the healthcare forms. Some are taking 10-14 days while others are taking 4-9 weeks. The best way to get information is to call the irs about twice a week, usually Tuesdays and Fridays are your best bet. Good luck and hope we see updates soon

[Naynay]

Got my money today with netspend

[Laura]

Anyone mailed their forms in got a DDD YET? I mailed mine in on Feb 23rd and still nothing. I have read other forms and some say that it makes it take even longer if you mail them.

[livLive]

Anyone here faxed in March?

Time line:

Filed & accepted: feb. 4

Lost bars & tax topic: feb. 23

Received letter: feb. 29

Faxed info: Mar. 4

Still nothing so far. I’ve seen a lot of people getting a ddd 10-14 days later, I’m hoping I get mine too. This week will be 2 weeks.

[tired]

I sent my info in on 2/16, talked to someone last week who said it was being processed and it could take up to 4 weeks (from last week). However, last night I was able to order return transcripts and today WMR updated to show that a check was being MAILED by 3/18 (I’m pretty sure we are weeklys) . Why no DDD. Our refund is large and my husband and I have separate accounts and go a Serve account for tax refunds and have never had an issue and a paper check in a large amount is just a headache. This is annoying because it will just be a hassle to have to wait on it, deposit it-probably have to do it with both of us present to be able to deposit it into just one of our accounts or open a joint account. I’m so done with the IRS this year. But with everything that’s happened I guess I should just be happy that I’m supposedly going to finally get something!

[`jaccceee]

I used Liberty tax online. Luckily, amending tax form wasn’t accepted by IRS because it said I owed $638 after amending. i filled out their 8962 and IRS owes me $628.

[Aimee]

I need help. We filed 2/7 and we are still in review. We finally got in touch with a live human at the IRS yesterday that told us the 1095-A was the issue. We didn’t use it because we checked the box stating we had coverage the entire year. This morning we faxed our information over since the phone rep told us what was in our letter (which we haven’t received yet) and what steps we needed to take to amend our return. We were set to get a refund but now that I have added my 1095-A form, it states we owe. My husband and I got married last April and prior to that Jan-April I was on Marketplace insurance. After we got married, he added me to his insurance where I was covered the rest of the year. So now, it looks as though I only had insurance from Jan-April. I did send in proof from my husband’s employer validating my coverage dates with my fax. My question is this. How can I go from getting a pretty decent return to owing $1000+ just because I took myself off govt insurance and added myself to my husband’s insurance? I feel like I am being cheated out of the money we overpaid since we both file single and none. Anyway, you try to do the right thing and get off govt assistance and then get penalized for being off of it. Are they going to look at the fact that I was covered through his employer and correct that? I’m only curious because the 8962 form ONLY allows me to put the 1095-A information on there and does not have a box for me to input any information showing I was covered the rest of the year… TIA.

[Maranda]

THERE IS HOPE! I’m in Texas…..
I filed 01/29 and didn’t know anything about the form 8962 or 1095. My refund was accepted 01/29 and about 1 wk later changed to “your refund is still being processed no refund date at this time” or something like that. I waited until the 3 wk mark and called the IRS. They refused to tell me anything besides wait for letter 12C in the mail. I waited until Mid February and still no letter. I called again and the IRS stated I needed to wait an additional 2 wks. I started researching online and realized I should have filed the 8962. So I figured this must be it since so many others are having this issue. I did what others posted and recalculated page 2 of my 1040 and filled out form 8962 on 02/25. Called the IRS at 800-829-3903 and told the agent that I was on my lunch break and needed to fax in my 8962 and 1095 but left the 12C letter at home and needed to get the fax # and make sure there was not anything else needed so I could get it sent in on my break. (I had never received a letter and I wasn’t sure if this was actually what the IRS needed I was just taking a shot at what I thought it was) the rep was very nice and told me exactly what I needed
Copy of 1095-A
8962 filled out
1040 —signed
Cover letter with name, address, and social attn to FP REJECTS TEAM, number of pages, as well as to make sure my social was on each page. He said to fax all that in to
1-855-204-5020 and that it would take 6-9 wks to get my return. It has been 2 wks and I just checked the WMR and have a refund date for 3/16. GOOD LUCK!!

[antwonb27]

Wmr updated this morning for me but it says my check will be mailed out before 3/18 but i signed up for dd. whats that about i got my state refund on my netspend…. i guess its more waiting for me

[Krystal]

@Melissa

I did not refax bc I didn’t want to start the process over. I received my letter a week later so I did not include the batch or control number in my original fax.

[Melissa]

@Krystal, did you refax your papers in after you recieved the letter? I ask cuz I did the same thing. I faxed without a letter and actually I still havnt even recieved my letter. I was wondering if anyone faxed and had a response without a letter because I was told you need the control number and the batch number from the letter to get your taxes back into processing.

[Krystal]

As of this morning I have a DDD of 3/16! Finally!!

Filed/accepted – 1/26
2/5 – Bars went away
2/16 – Called on 21st day
2/18 – Faxed info BEFORE I received letter
Called twice a week after.
3/11 – Finally able to order Return transcript
3/12 – Woke up to DDD on WMR of 3/16

This has been a horrible tax season! Thank God I won’t have to deal with healthcare reconciliation next year since I’m covered through my employer. I’ve been following this forum for about a month. Looks like most of us got the same DDD date. Now let’s just make sure it really deposits!

[Ctex]

@prissy I’m for sure calling this coming week and get things straight. It’s pretty sad that people who faxed after all of us on here have got their refund. But its ok, they (the IRS) are going to hate me come Tuesday cause I’m going to raise all 9 kinds of hell

[Hector]

Update: woke up this morning to a ddd of 3/16/16 finally!!!

[Naynay]

@ctex @prissy I’m guessing you both will update next week for the following week DDD.

[Naynay]

Wmr updated DDD 3/16

[prissy]

Still no DDD. And Ctex I’m considering doing the same thing. Mine is really going to take the full 6 weeks and maybe even more. I’m so frustrated.

[Ctex]

@NsyNay
I wasn’t trying to discourage anyone but I have been following other forums and A LOT of people are having the same problem I am. If I don’t see any movement by Tuesday I’m considering getting a TA to help resolve whatever issue it is I’m having with my refund. Also, I filed as married filing jointly, and my wifes wmr show tax topic 152 with the old refund amount. However, mine only shows tax topic 152 and it was gone till about a week ago but doesn’t show an amount. So i don’t know what’s going on but hope for an update soon

[antwonb27]

Im new to this forum but i too was able to order transcripts this morning when i couldnt before i got my letter on 2/21 and faxed back 2/22 so i hope things are moving closer to a ddd

[Kittenfied]

@Jessye called IRS and my DDD is the 16th!! Hurray for us!!

[Naynay]

@ctex the IRS will tell you anything if you ordered your transcripts a week ago and still no date then there’s a hold on your funds for some reason most of us who faxed around the same time are able to order transcripts today and been getting ddd . I’m going to think positive hopefully we all see DDD over the weekebd. We are almost at the finish line. By the way I have a TA so I’m praying mines come soon :)

[Stephanie]

Yeeeees! I was finally able to order return transcripts too! So exciting. I feel like the end of this madness is now in sight. Faxed info 2/22/16. Hoping for a DVD to show up tomorrow morning because I think I’m a weekly.

[Waitinggame]

So here’s my update…
I was finally able to order transcripts yesterday morning and woke up today and wmr finally updated, although I signed up for DD it says a check will be mailed by March 17th.. ugh so frustrating I even made sure to fax the updated 8888 form with new amount and account info. I don’t want a damn check. Ugh, we’ll at least it’s coming… has anyone else had this happen?

[Joanna]

Update:
So my time line goes
Filed: 1/31
Bars disappeared few days later
Received my letter on 2/23
Faxed back same day
As of this Wednesday it was out of the errors department, and tax topic 152 popped up
Able to order return transcript today
And called irs today and have a deposit date for the 16th. Wmr is still not updated. Still very excited to hear a ddd rather then the basic 6-8 weeks speach..

[billy]

I was also finally able to order both account transcript and return this morning tax topic 152 is still showing on WMR but not refund amount no bars just says processing a deposit date will be provided when available so I am hoping for an update in morning with a DDD or at least by Monday I sure hope my DDD is sometime next week maybe by Friday

[Ctex]

Hey all, I don’t want to bust ya’lls bubbles about ordering transcripts but only some will see updates tomorrow. I just called the IRS because I was able to order my transcripts last Friday and still haven’t seen any movement. He informed me that it has been processed but they are taking longer to issue a DDD. He said it could still be another 2-4 weeks before a DDD is given. If any adjustments were made to your refund if will most likely take the 6-8 weeks to fully process

[Kay]

OMG! I can finally order transcripts also! WMR still says processing with topic 152 and my refund amount. But this may be a sign that we’re getting a DDD soon!

[Kittenfied]

@Naynay @Jessye. I could finally order both transcripts today too! Hopefully tomorrow!!!

[dchunny614]

Woke up this morning to a DDD of 3/15!! I’m so happy..finally!! I still won’t be completely at ease until it’s in my acct but this is a little better!!

[Hector]

Update: my tax topic 152 came back yesterday and my refund amount disappeared. Well this morning I was able to finally order my account and return transcript hoping for a ddd soon!

[Naynay]

Uodste : it looks like I am a weekly update. Tax topic came back last Friday this Friday I was able to order transcripts, so I’m guessing my wmr will update soon :) .

[Cd]

Does anyone have a tax advocate that isn’t in there state???

[MissMalone]

Hello, can anyone please help me. I have misplaced my letter I received from the IRS concerning the return of the 8962 form. Can some please post the fax number and info needed in the cover letter.

Thank

[prissy]

Ok, so I don’t know why but something compelled me to call a second time today. I called and got a nice rep who spent an hr researching my info. He said they finished with my forms 2 weeks ago and the person who was working on it for some reason put a hold on my refund….then a second person who worked on it released the hold but then place a 2nd hold as if they were going to do a thorough review the rep stated. He placed me on hold and when he got back on the line he said his supervisor released my hold and said there was no reason for there to have been 2 holds!! Omg so I’m hoping I’ll finally generate a DDD. Thank you to that rep and his supervisor.

[Ctex]

Sorry I meant haven’t got a ddd yet

[Ctex]

Can someone help me out with my situation. I filed 1/23 Received letter and faxed info on 2/17. Didnt have any progress until last Friday when I could order my transcripts but still have got a ddd. Should I expect one this Saturday since people are saying some have a 7 day hold?

[Melissa]

@jessye…I’m happy for you.I have been following this forum as I am in the same boat. I was told on the 19th a letter was sent out but never recieved it. So i got a rep to give me the info and the fax number and faxed in my papers on the 1st. Then a couple days ago they sent a referral to the error dept for a new letter. I still have not recieved! She said it was ok that I faxed without the letter but that I should try to refax when I get the new letter. I tried calling for a tax advocate and was told I didnt qualify for this issue and she transferred me back over to an IRS rep. Im getting frustrated as, like everyone else, I need the money. Good luck for those in the same boat! Congrats to those who finallly have seen theirs come to an end…I am happy your situation is finally over with!

[Naynay]

Nope @kittenfield I literally been trying since last Friday and nothing no movement . I faced mines 2/22& 2/24 to my advocate I filed 1/27 accepted 1/28 . I know it’s coming in just tired of being patient and feeling out the 8962 didn’t change my refund so idk what’s the hold up here

[needsomeanswers]

I faxed my letter on 02/29, called this morning my taxes are back in processing. The lady said to give it another week or two for them to complete the process. If your refund changed the WMR will not update until the process is complete with the correct refund amount.

[prissy]

@jessye this last time I checked they said everything was done which was 2 weeks ago, and all I was waiting for was a DDD. My amount changed by $24 I’m not sure if that makes a difference. I was able to order my return as of 2/26 but when I received it it didn’t have a DD. It just said the amount which was my old amount with received date 4/15/2016. How can I check to see if I’m a weekly? I know 5 weeks is a long time. :/

[Jessye]

@ prissy I’m sorry :-( Are you sure there is no other issues? I’ve heard a lot of people got hit with Id verifying after they went thru the Healthcare stuff…5 weeks is a long time!
@Kittenfield & Naynay I was able to order the return ones Wed morning and today my bars and ddd showed up! I am also a daily not a weekly, so you may get your ddd on Sat when weeklies update!!! Keeping my fingers crossed for you all!!!

[Kittenfied]

@NayNay no I can’t. Hoping I can tomorrow! Can you?

[Naynay]

@kittenfield can you order transcripts

[Kittenfied]

@Jessye Hurray!! I told you I had a feeling! My TT finally came back but no other movement. I was told I am approved but no DDD yet. Hope WMR updates this weekend!!

[dchunny614]

Filed and Accepted: 1/28
Received Letter: 2/22
Faxed: 2/24

Called Tuesday and was told I should have it no later than 3/23. Logged in Wednesday and had TT back but amount had disappeared. Was able to order transcripts today after not being able to before. Hoping I get a DDD via WMR soon!

[prissy]

Made the call even though I didn’t want to and yep still the same no update and no DDD. Here’s to 5 weeks of nothing.

[prissy]

@jessye I’m so excited for you and everyone else who got a DDD. I haven’t had any update on WMR and I’m actually too bummed to call since they made it clear I called too much lol I’m hoping I get an update soon. Monday will be the start of the 5th week since I faxed. Prayers. .ughhh

[Jessye]

@ April and Naynay The only thing that changed on WMR is that my husband’s tt152 came back and the amount disappeared yesterday. Mine hasn’t changed since a month ago when I lost bars. I never lost tt152 or amount. Then this morning I could order the return transcript and my TA called with a ddd. It was weird because I’m hearing all these stories about people having to wait weeks after their return was done processing just to get a DDD but mine went from not touched to a date in 24 hours…I don’t know, just seems strange! But I’ll take it LOL I’m sure you guys will hear something soon!

[Naynay]

And my TL is accepted 1/28
Recieved letter 2/20
Faxed to irs 2/22 faxed to my TA 2/24
Called Monday and was told it was about finished and I should receive it by the 20 and my wmr should update next week . Still can’t order transcripts

[Naynay]

@jessye I’m so happy for you did your wmr update ? Monday I was told its just about finished and I should receive it by the 20 my wmr hasn’t updated and I can’t order transcripts haven’t heard from my TA since last Thursday . I’m getting discouraged I talk to the the main TA office today and she said everything was corrected and is out of errors . Idk I’m so angry I just want my money

[April]

@Jessye yay for you guys! did your wmr ever update?

[Hector]

Update:

I called Irs this morning to ask if hey recieved my forms I faxed on 2/25/16. Rep informed me paper work was recieved and included with my tax return but he said now it had been pulled for a quality review on the 8962 paper work has anyone had this happen I’m wondering how much longer this will delay my return now???

[Jessye]

@ Kittenfield my TA knew less about shit than I did!! She said Monday to sign the 1040 and fax it to her so she could refax everything to IRS because our return had not yet been touched and she thought maybe that was why. Tuesday morning WMR updated to no amount and tt 152 came back so I called her and said DO NOT fax those I’m not starting the process all over. She called me this morning and was like I don’t understand your account hadn’t been touched Monday and today there is a DDD! I was like see!! That’s why I said NOT to refax!

[Jessye]

@ prissy they seem to be telling people that but mine literally went from not touched, to a DD in 24 hours. I’m also a daily. For the weeklies there seems to be a 7 day hold before a DDD is released, but I couldn’t tell you why. Hang jn there, it’s coming!

[Jessye]

Sorry I would have posted sooner but I have been trying to get on here for 2days!! I finally have a DDD! My TA called this morning and told me! My Timeline is this:
Filed/accepted 1/26
Lost bars, amount and tt 152 remained 2/17
Received letter and faxed 2/22 & 2/26
TA called 3/7 and said return hadn’t been touched
3/8 My husband’s amount disappeared and tt 152 came back (have no clue why his did and not mine)
3/9 able to order return transcript
3/9 TA called and said case closed DDD for 3/14!!!
It will come eventually guys!

[Naynay]

Spoke to a rude REP this morning all I wanted to know is if my wmr will ever update so since I have a TA they won’t talk to me and my TA is scheduled to call Me on the 29, well I hope I have my refund before then since I was told Monday its just about finished and it’s scheduled for the 20. I’m praying for some type of update by Saturday I still can’t order my transcripts I’m so frustrated

[Mrs.lgs616]

@LISA I’m not sure why HR Block told you that. I received my paperwork on 2/13 faxed it in on 2/15. I was supposed to have 244$ deducted for penalty. They processed everything on 2/22. I was finally able to order return trans on 3/4 and ddd 3/9. Mines is going to my account and my amount is still the same. No penalty deducted. Hope this helps!

[Anonymous]

Hi here is our time line, We went to H&R Block on 1/29/16 and filed excepted the same day by Irs. On 2/10/16 lost bars on Wmr. So i called and found out they sent a letter. So we got the letter and they needed the 8962 form with a copy of the 1095 A and 2nd page on 1040. So i called H&R BLock and ask them why they did not put this info in since we took it in with us. And there reply was they didn’t know. OK a whole nother story here. But we got the letter on 2/25/16 faxed all the info on 2/25/16. And on 3/2/16 i called the number on the letter and they said it was moved out of the errors department, To keep checking WMR. We still have no bars Just says it is still being processed and a refund date will be giving at a later date. We would not be going through this if the tax pro knew what she was doing. And i’m using tax pro Loosely. It is now 3/8 /16 and i have no ideal when we will get our refund. Adding the 1095 did lower our refund by 500.00. So i don’t know if that is why it is still being processed. And another thing is H&R Block said instead of Direct deposit that the IRS would probably send a check, Does Anyone know if this is true?

[prissy]

Update: spoke to a rep yesterday who said everything was done, that it takes awhile to generate a DDD after it’s done processing. It’s been 4 weeks since I faxed in my info. …I’m really thinking it’s going to take the full 6 weeks. She said I should have something by March 23rd.

[Kay]

UPDATE

Called the phone number and used the extension given on my letter yesterday. The guy said my return was out of rejects and moved back into processing but could take up to another 2 weeks to complete. He saw no DDD for me yet.

Filed – 1/26
Faxed info – 2/18

The saga continues…..

[Naynay]

@jessye those TA are slow I been assigned one since Feb 12 and I didn’t hear from her until 2 weeks later then after that it was a week then after that was another weak its so frustrating I can’t wait until this is all over . people need their money

[Jessye]

@ Kittenfield I really hope so! So stressed about it!

[Kittenfied]

@jessye Those TAs are not always correct! I had one a few years ago and I knew more about my return issues than she did! I signed mine even though I Efiled too. I kept going back and forth about signing but said screw it and signed. I really think the IRS rep was correct. I don’t even know if TAs can see all that the reps can.

[Jessye]

@Kittenfield I’m so upset! When I spoke to rep this morning I was told mine was out of errors and processing…then spoke to my TA at 12 and she tells me it notes that they recieved it but nothing has been done…and told me I had to re-fax her a signed 2nd page of 1040 because even tho the letter says ORIGINAL signature (I efiled so there wasn’t one) I still should have signed it. So frustrated and discouraged. I have no idea when I’ll see my money but I doubt it will be this week or next… :-( Oh and she is supposed to call me back on the 23rd…two weeks from now. UGHHH

[Kittenfied]

Jessye I was also told today mine is out of errors as of Friday and in regular processing. Not much longer! We may actually get that DDD for the 16th! He also told me no further info is needed. If it was errors would have not sent it back to processing and I would get a letter.

[Loosinghope]

I filed 1/28. Received my letter on 2/22 and immediately faxed the required forms. Last Monday I called and they verified that my paperwork was received and put into process. I called back today because wmr still hasn’t moved. This time the lady says that it doesn’t show that they received my paperwork. I contacted a tax advocate who said that it is too soon for them to get involved. I am so frustrated!!!

[Chelle]

I’m so sorry that popped up that many times.

[Chelle]

The struggle!!!! I filed January 20th was accept on January 22nd bars disappear February 5th called irs they mail me my letter on the 10 if Feb. I got all my information and took it to my taxs prepare and sent all the information she give me on the 20th. Except the darn paper with my BATCH and control number on it????. Ive track the letter and they received the paperwork by the 22nd. I called last week Friday and they told me they were wiatting on my paperwork, so i called this morning and now they’re saying that I was supposed to mail paper work I’ve already sent. But I know the lady didn’t check like the man did on Friday because she didn’t even put me on hold to identify my paper work. I JUST WANT MY MONEY NOWWWWWW

[Chelle]

The struggle!!!! I filed January 20th was accept on January 22nd bars disappear February 5th called irs they mail me my letter on the 10 if Feb. I got all my information and took it to my taxs prepare and sent all the information she give me on the 20th. Except the darn paper with my BATCH and control number on it????. Ive track the letter and they received the paperwork by the 22nd. I called last week Friday and they told me they were wiatting on my paperwork, so i called this morning and now they’re saying that I was supposed to mail paper work I’ve already sent. But I know the lady didn’t check like the man did on Friday because she didn’t even put me on hold to identify my paper work. I JUST WANT MY MONEY NOWWWWWW

[Chelle]

The struggle!!!! I filed January 20th was accept on January 22nd bars disappear February 5th called irs they mail me my letter on the 10 if Feb. I got all my information and took it to my taxs prepare and sent all the information she give me on the 20th. Except the darn paper with my BATCH and control number on it????. Ive track the letter and they received the paperwork by the 22nd. I called last week Friday and they told me they were wiatting on my paperwork, so i called this morning and now they’re saying that I was supposed to mail paper work I’ve already sent. But I know the lady didn’t check like the man did on Friday because she didn’t even put me on hold to identify my paper work. I JUST WANT MY MONEY NOWWWWWW

[Chelle]

The struggle!!!! I filed January 20th was accept on January 22nd bars disappear February 5th called irs they mail me my letter on the 10 if Feb. I got all my information and took it to my taxs prepare and sent all the information she give me on the 20th. Except the darn paper with my BATCH and control number on it????. Ive track the letter and they received the paperwork by the 22nd. I called last week Friday and they told me they were wiatting on my paperwork, so i called this morning and now they’re saying that I was supposed to mail paper work I’ve already sent. But I know the lady didn’t check like the man did on Friday because she didn’t even put me on hold to identify my paper work. I JUST WANT MY MONEY NOWWWWWW

[Chelle]

The struggle!!!! I filed January 20th was accept on January 22nd bars disappear February 5th called irs they mail me my letter on the 10 if Feb. I got all my information and took it to my taxs prepare and sent all the information she give me on the 20th. Except the darn paper with my BATCH and control number on it????. Ive track the letter and they received the paperwork by the 22nd. I called last week Friday and they told me they were wiatting on my paperwork, so i called this morning and now they’re saying that I was supposed to mail paper work I’ve already sent. But I know the lady didn’t check like the man did on Friday because she didn’t even put me on hold to identify my paper work. I JUST WANT MY MONEY NOWWWWWW

[SB]

OK…so….

Here is my story:

I filed on 1/26 and contacted IRS at the 21st day and learned that I would be getting the dreaded request for form 8962. (I had coverage through Marketplace for Jan 2015 But also had my family policy.) Anyway, finally received the letter with fax info and sent back on 2/26, but like an idiot I sent back the WRONG 1095 (I sent 2014…) So I realized this on 3/1 and faxed with correct info…

So today I called the IRS (used the number listed on this forum with ext 652) Spoke with a very nice rep who actually looked my info up. I told her I originally filed on 1/26 and recd the letter and faxed it all in a few weeks ago. She said she could see where it was received and put back into processing and that I should be looking at max 3 weeks. Hopefully we will see it soon!

[cnizzle13]

So I am late to the forum but I filed and accepted 1/29. After 2 weeks I called and was only told I hadn’t sent all my information so I was on hold. Finally received a letter 2/29 and faxed what was needed 3/1. I just called and was helped by a very nice agent who, after I said she really didn’t have to, looked at my account and said it only showed that a letter was sent and that was it. She did tell me that many people’s accounts have only showed that until a DDD was given. Their cookie cutter response is 6 weeks but most have only been 3-4 weeks. Hope this helps anyone………

[Stephanie]

Here’s my timeline:

Filed 1/16/16
Recieved letter for 8962 and 1040a 2/19/16
Faxed information 2/22/16

Called the irs today and used the number on my letter and the extension. I told the agent it has been 4 weeks and I haven’t heard anything.
The agent was really nice and looked into my account. I was on hold for awhile while he was looking. He came back and said he could see when they sent the letter out but he couldn’t see if they recieved the information faxed. He then said because of the length of time, he was sending what they call a referral over to the error department basically telling them that they have had plenty of time to fix the errors and that they had to wrap it up and get the refund back to us. He said from the time he sends the memo, it could take another 30 days and he took my number in case they needed to call me for any missing information. I explained that the fax didn’t say “sent” it just said “ok” and I was concerned that maybe it didn’t send. He said unless I got an error that there’s no reason it should have been recieved and NOT TO RESEND THE INFORMATION. So now I’m just waiting. I have to call back April 6th if I don’t have my refund. This is hell.

[prissy]

I called Irs this morning and well nothing new. Still no DDD and I’m going on 4 weeks since I faxed in the info. She took awhile researching and she said I still haven’t reached the 6 weeks and to give it til the 28th of March. So with that I’ve run out of hope. This tear was just plain ridiculous.
Filed 1/22 accepted same day
2/5 lost bars
2/16 Recvd and faxed forms
3/7 still waiting and no DDD…..bars still gone

[Naynay]

So I called about a hour ago Told them wmr wasn’t working like I always do I was blessed to get a nice person on the phone because usually they would t tell me anything because I have an advocate . so my return is just about finished have a DDD of 3/20 she said it can be sooner tho . my wmr should update next week. This has been a long process now I dont have to keep Calling. I will still update you all on my situation

[Ana Vivian]

***Update***
Ok so I had posted here before and like many others here was desperate and concerned. Here was my situation.
Filed electronically on 01/19/16
Accepted: 01/20/16
Received C12 letter on 02/01/16
Mailed in certified: on 02/02/16
Irs received forms: on 02/05/16 (according to ups)
Wmr bars disappeared on 02/07/16
Called Irs 02/26/16: They could not give me any information or insight as to whether they had received paperwork, only thing in the system was that they had mailed letters, really nice male agent informed me to call back on 03/08/16 if I had not heard anything since I was already reaching 4 weeks since mailing papers, (Mailing papers also delays process by a week)
Waited and called the number on the letter with the extension on 03/04/16 , Finally got good news that they could see a ddd of 03/09/16. I was able to order account and refund transcripts.
03/04/16; Wmr not updated yet, still shows as processing with tax topic of 152
03/05/16: wmr updated with refund approved and ddd of 03/09/16 . (checked with old amount)
FINALLY THE WAIT IS OVER, TOOK A MONTH AND 3 WEEKS THE TOTAL PROCESS AND 4 WEEKS SINCE I MAILED IN PAPERWORK TO RECEIVE A DDD!
GOOD LUCK TO ALL!!

[Jessye]

@prissy right! I’m about running out of hope! Seems like I’ll never get it! :-( So aggravating. I’m just glad mines back in processing…thank god for small favors! Pretty pathetic it took almost 3 weeks since I faxed it for them to enter the stupid info

[prissy]

I’m praying I get some type of update today. @jessye here’s to hoping!

[Naynay]

Still no movement on wmr

[Jessye]

Oh and I faxed on 2/22 As well! Mine went to Kentucky

[Jessye]

@ Joanna here’s what you do…call the number on the back of your letter with the extension, tell them WMR keeps saying your info doesn’t match (little white lie), don’t say anything about faxing or anything, they will put you on hold to check your account…then usually they will come back and tell you what is happening with your account. That’s how I’ve gotten them to talk to me. Otherwise you just get generic 6 week bull! I called at 7 on the dot when they open lol Good luck!

[Joanna]

Jessye you called already this morning?? When did you fax back? I faxed back 2/22 and have zero movement or confirmation that they received my fax. Ahhhh. Wtf do I say to get them to speak to me??

[Jessye]

Ok so how long has it taken people to get their DDD after your return went back into processing??? Finally got told my paperwork was accepted and my return was taken out of errors and sent back to regular processing! Atleast it’s some movement!!! Yay!

[Joanna]

Ok I check wmr and it says there is a problem retrieving my information to try back later. So I wait five minutes and the whole site is down. Is anyone else having the same issue this morning??

[McKenzy]

Does anyone know if perhaps it means something when the refund amount goes away and tax topic 152 comes back up on wmr?

Filed & accepted: 02/04
Lost all bars and tax topic : 02/24
Called IRS was told 12c: 02/25
Faxed 8962 etc…: 02/25
Topic 152/no refund amt.: 03/05

[amanda]

Just some quick background to my IRS horror story….

Filed/accepted 1/19 with TT
Called IRS 2/12
IRS claims not accepted until 2/1
Called IRS 2/23
Was told behind 2 weeks and no issues with my return at all so just wait
Later on 2/23 I lost bars and info on WMR
Called IRS 2/24
Was told letter was mailed on 2/12
Called IRS 2/26
I hadn’t received letter yet and was told to suck it up and wait
On 2/29 I received letter about 8962 and 1095A and it was actually dated 2/26 not 2/12 (strange but whatever its coming from the IRS)
Faxed all info requested 3/1

No updates but not long since I faxed info. I don’t really think I’ll have any updates for another 3+ weeks. People who filed long after me already has their refunds…. People who filed same time as me got letters way before I did and has their refunds…. I think the IRS is broke and can’t afford to pay people so they’re coming up with bs reasons to keep our cash they borrow throughout the year.

[Hector]

If I don’t see an update on wmr in the morning. I am going to call and see what’s the hold up. This has been the worst tax year!

[Jessye]

@Kittenfield I know right! I feel the same way.

[Kittenfied]

@Hector Call and ask them for the status of your return. That’s how I got them to see that mine was received. It will take some digging on their part but they can see if it is.
@Jessye I read where someone posted they faxed on the 26th and got their DDD already. That is impossible!! One week timeframe. I don’t think so. I don’t believe half of the crap people post.

[John f]

hang in there guys……..there is hope!!

my timeline thus far:

efiled 1/18
accepted 1/19
letter 12c requesting 8962 and 1095a 2/1
sent info 2/1 express 2day mail signature req 2/1
(had to mail to philadelphia office since no fax provided in letter)
letter signed for on 2/3 @ 10:37am
callled twice weekly for updates to no avail
called 3/3 for update and told processing
finally able to order return transcript 3/4
got DDD of 3/9 on 3/5

hang in there!

[Jessye]

@ Kittenfield I really hope so, but at this point I’m loosing hope…seems like everyone is getting their DDD and their money while I can’t find out anything!

@Hector if you call the number on the back of your letter and tell them WMR shows an error (little white lie) they will pull up your account and usually tell you what’s going on with it. Only one time I got someone who was rude as hell! Usually they will look into it no problem!

[April]

@Hector I personally could not get them to tell me that, I have read others saying that they did verify it for them though??? So I’m guessing that would depend on what agent you get? I Called more than once with that question, 3 times to be exact and no answer!

[April]

I just checked wmr and now tax topic 152 is gone since yesterday and refund amount is back. What in the heck is going on with these folks! I have no idea what to think anymore

[Hector]

Does anyone know If you call and ask are they able to see whether or not the fax was received? And if it has resumed processing?

[Tam Tam]

Hello so i just received my IRS letter. I need help filling out the 8962 though. After i plug in all my info from form 1095a in column A,B,C i get stuck on column D… Also Do i only feel out part 2 or I feel out part 1 too?

[Kittenfied]

@jessye I have a feeling we will update next Friday with a DDD of the 16th. I haven’t checked my crystal ball but I just have that feeling. :)

[Jessye]

@Naynay I am in the same boat. I keep my fingers crossed every week, but doesn’t seem like it will ever happen. Beyond frustrated and discouraged.
@Joanna I feel exactly the same way. I’m happy for everyone that has gotten theirs, but EXTREMELY jealous! It especially sucks to see people that faxed the paperwork in after me already have DDD or even their money! :-)

[Joanna]

I’m so happy for those who are getting there refunds. Congrats.
I’m beyond frustrated at this point. I faxed back the info on the 22nd and no one at the irs has an answer for me. It feels as if I’m never going to get my refund

[Naynay]

I really wanted my refund next week hell last month I’m praying for a DDD some time next week.

[AshleyB]

You do have to have the letter before you fax your insurance info back in. At least that’s what the lady who does our taxes told us. Here is a better timeline, I was typing fast earlier lol. Seeing my DDD had me very excited, very early this morning.

Filed 2/1
Accepted 2/2
Bars went away on 2/15
Got 8962 in the mail 2/22
Took it to my tax preparer and had correct info faxed back 2/22
My tax topic 152 came back 3/1
Got DDD of 3/9 this morning 3/5

I have been here reading and hoping every week for when it would finally be my turn. So I will have my fingers for everyone still waiting. It’s coming, it’s feels like forever esp when you have plans for the money which we did too and had to reschedule.

[Jessye]

@Hector & Melissa They say that without the control number and batch number listed on your specific letter, it won’t be processed. Who knows if that is true or not.
Also I faxed all my info in on 2/22 and have heard NOTHING so don’t plan on it being quick. Some people have gotten a DDD within 10-12 days, but that seems to be the exception not the rule. :-(
Sorry to be the bearer of bad news!

[Hector]

I faxed my information in without the letter on 2/25/16 and still haven’t heard anything. I recieved the letter a couple of days later and I’m worried if it’s getting processed or not since I didn’t include the batch and control number. Should I re fax the forms or wait??? I had planned to use the money to go see my nephew graduate basic training in South Carolina but I might have to cancel now and I had already asked for the days off from work. So frustrating!

[Melissa]

Did anyone else fax in their 8962 and 1095 a without their letter? And if so have you heard a reponse from the IRS?

[Jessye]

Congrats to everyone seeing updates…@prissy I know the feeling I’m getting the run around too, no update today and not thinking it will be this week either. About to just give up.
@Naynay not for me either

Timeline:
Filed/accepted 1/26
Lost bars only 2/17
Letter was mailed 2/16
Faxed 1095a and 8962 2/22
As of today 3/5 still nothing…WMR is same no bars, old amount and tax topic 152…
Fml

[prissy]

So filed 1/21 accepted 1/21
Lost bars 2/5
Recvd and faxed forms on 2/16
Still no update….all I get from the reps is that it’s done and the system takes a week from they time they finish to generate a DDD. I still have no bars only topic 152 and my old amount still shows. Whyyy….ohhhhh why :/

[Naynay]

It’s crazy how ppl faxed in their info around the same time as me getting there DDD and I have a TA it’s crazy o faxed my stuff in the 22nd faxed my TA the forms on the 24 got a call this Thursday and said it was being worked on Friday my tax 152 topic came back can’t order transcripts. Huh idk anymore

[AshleyB]

Here is a little hope for anyone waiting. We filed on 2/1 got the letter in the mail on 2/22 , faxed back the ins info the same day, topic 152 came back this pass Monday, got a DDD of 3/9 this morning!! Don’t give up hope it’s coming!!

[Michelle]

Well just wanted to give everyone the timeline on my situation…
1/27 filed and accepted using TT
2/11 or there about I lost my bars
2/16 call IRS to see wtf was going on. They told me they had sent a letter…I never received a letter. They said they would make note to have appropriate dept remail me the letter.
2/20 received letter
2/23 faxed over requested info
2/25 call to check status, was told to call back in 6 weeks
3/4 was FINALLY able to order return transcript
3/5 woke up to my bars with refund approved and DDD of 3/9!!!!!
GIMMIE MY $$$$ I GOT SPRING BREAK PLANS!!!!

[Naynay]

Well my wmr still hasn’t updated I will try Monday !

[Joanna]

Ok. Well let me start by saying I read everyone’s comment daily, as soon as I check wmr and scream. Ok so here is my time line
Files 1/29
Received letter 2/22
Faxed info same day
Still have no bars and generic processing message.

As far as calling them, It seems I always get someone who doesn’t want to work or couldn’t be bothered. Last week I finally got a nice person who said I was all good and should be getting my deposit by the 21st. Yesterday morning I call and the rude woman tells me that she sees no such ddd and I just need to be patient that if the irs needs anything they will send me a letter. I have no faith what so ever that any info I get is correct. On 2/21 I was told there was nothing wrong with my return that they just haven’t gotten around to doing it. And then on 2/22 I receive my letter. I have never had such a horrible time getting my taxes. I am having a baby and suppose to be moving and unfortunately really needed my money a month ago. I didn’t know you could get a TA, thank you everyone for that info. If I don’t have any answers on Monday I am going to get one from our local office.

[FinallyGoodNews]

I just got my DDD of 3/9. I hope for the best for the rest of you. They received my letter on 2/22. So, unless I don’t get my check on 3/9 I will see you all next season… Probably February as I’m not dealing with this crap again filing before I have the insurance docs.

[prissy]

@jessye I’m praying we get an update next week.

[CD]

Filed 1/22
Still no ddd
Got return transcripts today no codes
So WT where is my flipping money!

[Jessye]

Atleast a few of you are seeing some sort of change! My WMR still is exactly the same as its been since I lost the bars a month ago. Refund amount and tax topic 152 are still there and nothing has gone away OR changed! So frustrating! Would love to just know what’s going on with it. Hoping the TA will have some sort of news when they call on Monday!!

[coach]

they said I had to wait on the letter for the fax number can I call in and get that number ?

[billy]

@NayNay on the left side of wmr it shows your info with your refund amount on the bottom now it is not showing the refund amount

[April]

Well my refund amount is back on wmr as of just now. Its still the same amount, thank God but still no DDD. I just applied for a credit card though I need my money! I know we all do!

[Naynay]

@Charlie my TA called me yesterday told me it was being worked on today topic 152 came back still can’t order transcripts so idk hopefully see some updates next week hopefully . I’m going to enjoy my weekend I can’t keep stressing about this I’ll probably check wmr Monday .

[Charlie]

Oh and an add on to my post, I finally today was able to order transcripts, I had not been able to since filing on 01/28.

[Charlie]

Hi, guys, here is how mine worked, Lots of you are in the same boat, Willis I believe has an almost exact situation.

I filed on 01/28 got accepted same night.
on 02/14 weekend of Valentines my bars disappeared, tax topic went away refund amount still showing.
On 02/22 I got the notice about healthcare act, I faxed paperwork back the same day.
on 02/23, I request tax advocate in Jacksonville, Florida who was so awesome and kind.
on 03/02, My refund amount was gone on WMR but the tax topic 152 is back, for those of you who get it back means you are back in processing.
on 03/03, I call IRS and they tell me my return is out of errors and being processed and I should expect a refund no later than 03/17/16
on 03/04 at 6:30 am I get a call from the advocate, closing out my case adding that all my paperwork was in order, I received the same refund amount and a dd date of 03/09 Wednesday. WMR is not updating correctly.

Hang in there guys its coming I know its not easy and its scarry rent is due, car payments, credit cards, and you are counting on it. It will get to you, I know it. Just keep up positive thoughts.

[Naynay]

@billy what do you mean your refund amount is gone my refund amount never shows up

[billy]

can anyone tell me what it means if your refund amount disappeared.. I faxed and all that and tax topic 152 came back today and now when I check my refund amount is gone

[Ctex]

Update:
Filed 1/23 & Accepted same day
Lost bars 2/5
Received letter 2/16
Faxed info 2/17

Called IRS last Friday 2/26 and the guy was super nice and said my fax was received and out of that department. Since then I didn’t have any progress until this morning when I was finally, for the first time this tax season, able to order my Return Transcript. Now I pray that I get a ddd tomorrow. Although I called them today and said I was having troubles checking wmr. The lady evidently could see something because after I asked a few questions, she said that even if she told me the information (an amount change of my refund) that it may not be accurate. Sooo… I hope for good news tomorrow

[Jl]

@billy Yes, I believe it means they are processing your return but mine was that way from the 4th of February until today when I can finally SEE my DDD on WMR, so pretty much 4 was from when they received my corrected forms

[Jessye]

It is a long, frustrating waiting game. It seems like it will never end. I swear I will be crazy and divorced by the time it’s over. Never had such an issue getting money that is mine to begin with and that’s saying a lot when I own my own business!

[Naynay]

Hopefully we all get a DDD next week . I have a TA since Feb 12 so I’m jus patiently waiting

[billy]

@Willis @Jessye thanks this is all crazy it is just a waiting game

[Willis]

Update and my Info:

Filed – 1/14
Bar & Topic Disappeared – 2/1
Letter received – 2/19 (First one I think was lost in the mail because I had to have them resend)
Faxed Info – 2/22
Topic 152 came back (no bars) – 2/26
Topic 152 disappeared again – 2/27

Today, I was just, for the first time in 2 months, able to order Account and Return Transcripts. I’ve read so much on these forums that I can’t remember if that means anything or not. Still absolutely no change on WMR.

@Billy & @NayNay – I’m not sure if it means anything. I had my TT 152 come back for one day and then disappear again. I called after that and they made it sound like it meant nothing. They just told me it’s still processing like normal.

[Jessye]

@prissy Believe me I know the feeling. When I called yesterday the guys was rude as hell and wouldn’t tell me if it even showed they received the paperwork. It’s our money and they have no problem dicking around with it. I called the TA’s Wed but have to wait until the beginning of next week before someone will even call me back…so if u decide to go that route do so asap! Although when I called yesterday the IRS knew I had called the TA, so we will see if it helps at all! Probably not. I faxed mine in going on 3 weeks and I haven’t heard anything either. But yet some people have a DDD within 10 days of faxing it. I asked yeterday if I should fax it again and he practically bit my head off with a big NO. So who knows what is going on. Going to try calling Monday and hopefully get some sort of news that it’s atleast back in processing!

[prissy]

I’m so frustrated with this tax season. Wed, a rep said I didn’t need a Tax Advocate since everything was done and it takes a week from the time they finish processing to generate a DDD. He said he already saw the amount to be deposited. I call today and the guy was so rude and said Oh no I don’t see a DDD…..ugh huh but it’s been a week! I’m praying I get an update tonight. I’m going on 4 weeks since I faxed in the forms.

[Jessye]

@Billy & Naynay I’m not sure if that means anything. Heard some people say it does and some say it doesnt. I never lost mine, so nothing changed for me. Mine still has my old amount, no bars, and 152…uggh

[billy]

my tax topic 152 came back this morning… I just wonder is this means I will have a deposit date soon does anyone know how long after tax topic comes back it will be for the deposit date

[Naynay]

Well my wmr only updated a little my tax 152 topic came back . idk if it means anything

[Jessye]

Ugggh still no change

Filed & Accepted 1/26
Could order account transcript 2/6
Lost bars after 25 days
Called and was told it was in error dept 2/20
Letter mailed 2/16
Everything faxed back 2/22
Today (3/4) still nothing…no change on WMR (but I’ve heard from MANY people this doesn’t change), can’t order anything but account Tran still, and my old amount is still showing. Getting so discouraged and frustrated. Just want the wait to be OVER! Feels like I will NEVER see my money. At this point I’m trying to figure something else out to pay my back bills because they don’t give a crap that the IRS is docking me around.

[Jl]

I also called and said that I was receiving an error,and thankfully the person who answered was extremely helpful. WMR is unreliable,so don’t stress about what it says there,mine says still processing with tax topic 152 and yet I have DDD for the 7th.

filed 1/ 7
accepted 1/19
bars disappeared 1/30
received letter 1/30
mailed letter 1/30
tax topic 152 processing came back 2/5
still shows processing with aDDD of 3/7
** There is no magic number as to how long it takes, some take 10 days,some take longer,mine was a total of 36 days from the day i mailed the forms in until my DDD*

[Jessye]

@Kittenfield thanks for the info! Hopefully I’ll hear something soon! I’ve heard from lots and lots of people that wmr never updates so it’s frustrating to not have anyway to check! Uggh

[Anonymous]

People, I faxed in my form end of january. Be patient.

Here’s my scenario and finally got word from the IRS.

Got my letter late Jan. Faxed in form early Feb.

-IRS provided me no information until the other day when I called in and lied about seeing an “error”. I was told my refund was fixed and that it was larger than I orignally was told! I was informed my DD was scheduled to be released on the 21st but could be sooner.

WMR shows no update though. Still not expecting anything from these people. They take our money for a no interest loan and can’t even pay it back on time.

[Kittenfied]

@jessye I spoke with the evil IRS again this morning. I was informed they had received my fax on the 27th not yesterday and that they have me new refund amount in the system now. WMR is still the same. No bars or TT 152. She said the WMR is not that reliable this year due to all the issues. I am sure they have yours too.
We paid over $20k in taxes last year. It would be nice to get back the little bit we are owed!

[ephrcbom]

I understand how this situation can be so frustrating. I called the irs today to see if I could get any information. Though when the call was first answered, the agent seemed put out, after speaking to him for a minute or two, he was very helpful and looked into my account. This is the information that he gave me. I faxed my information in on 2/19/16 and it was received but not put into processing (received) until 2/25/16. He said that the manual says to tell the taxpayer (me) that correspondence will be sent within 4 weeks from the date the information was received. After that, he said that it could take up to 4 weeks to receive my refund but that it does not usually take that long. It was more helpful to me just to have the date that it was put back into processing so I was thankful for that information and know that if I do not receive anything by 3/24/16 then I need to call back.

[Kay]

No 10 day turn around for me. I called today. The sweet lady looked into my account and told me that there isn’t anything else I need to do or send in. The message still says “under review/processing” and I have no DDD yet…..I faxed my info on 2/18….the saga continues….

[FinallyGoodNews]

Filed 1/22
Received Letter 2/16
Mailed Letter Overnight 2/16 (Got lost by USPS and found and delivered 2/22)
Able to order transcripts 3/2
Called IRS 3/2 found out it’s back in processing

The ordeal is almost over for me. I will miss out on my vacation next week but I guess I can put the money into good use for going to class and starting my own business. It’s a weird blessing in disguise but I rather have been getting on a plane on Friday to spend a week getting drunk in the Virgin Islands. It looks like a 10 day turn around for these letters.

[Naynay]

@jessye yes when I first asked for a TA it took her a week from when I called for her to get back to me then I didn’t hear anything from her for 2 weeks which was last Wednesday they are very slow as well being patient for almost 2 months is frustrating . hopefully they will call you Monday .

[Jessye]

@Nadia I know the feeling. The person I spoke to this morning was rude as can be! He saw that I contacted the TA and it was downhill from there. I didn’t know that showed up in the system when I just talked to them yesterday and still waiting for them to call me back at the beginning of the week. I’m just so disappointed and frustrated. Needed this money a month ago and now it’s moved into being desperate for it. We own a business but have no work in the winter. We rely on this money to get going come spring. And on top of it 4 bills were due the 1st of march and the rest are due next week…doesn’t look like I’ll be paying them anytime soon!

[Ctex]

Here’s my time line
Filed1/23
Lost bars 2/5
Received letter 2/16
Faxed info 2/17

Still no update at all. Called IRS last Friday and he said it was out of the department it was in and they had 4 weeks from the day they received the fax to get me my return.

[Jessye]

@naynay yes I too contacted a TA yesterday and the IRS still spoke with me this morning. They were rude and nasty and we’re like “you got a TA?” I said yes I did. I’ve been fighting with you guys for two months. They refused to tell me if my paperwork showed up in the system and told me NOT to fax it again, even though it’s been two weeks since I faxed it the first time. Uggggh so angry and frustrated. Just want to scream. The TA office said I won’t hear from them until the beginning of next week…so frustrating! I don’t even have a number for “my” TA, the lady just said someone would call me the beginning of next week.

[Nadia L]

I filed January 26th..called exactly 21 days later and was told I would recieve letter in mail thst was sent out Feb 8th then someone said Feb 16th..I finally received it and faxed it back on Feb 23rd..have been calling regularly since then and was told Feb 24th they received my fax and everything was being processed..I have called at least twice a week and keep hearing the same line of bullshit..the first person I spoke to in the irs told me all they do is submit your tax forms through a computer system so I don’t understand why it is taking so long for this to process..today is my birthday and I was hoping to do something nice being I’m on maternity leave with no income I relied on my taxes coming on time which is a big mistake..this country is quick to tax your money but not quick to give it back..I was told depending on my tax forms filed (dependants, school tax credit etc.) That could also delay further..still waiting no DDD and wmr still shows same refund amount so I don’t know anymore..losing hope bur need my money..highly disappointed. .

[Angel R]

Thank you… This has been the worst year for refunds.. My coworker went through the same thing.

[Naynay]

**UPDATE** called the irs this morning and since I have a TA and they are now communicating with her about my return I have to call my TA from now on they will not tell me anything ????, ok so my TA called me today to let me know she sent over the referral and they are working on it so as soon as they giver her a date for me she will contact me , she stayed I can call and check on my status at anytime but see she barely answer her phone it’s hard to get in touch with her. I’m just glad their working on it ! I’ll probably call her Monday of wmr hasn’t updated by Saturday . I guess I just have to be patient still

[Jessye]

@ Angel congrats! I had to go through the tax advocates yesterday because I faxed mine the 22nd and still nothing. They are still claiming my file hasn’t changed and they don’t have it. I’m bill sh*t. This is nothing but a run around and I’m tired of it.

[Angel R]

I filed 1/29 and accepted a few minutes later. My bars disappeared around 10 days along with the TT message. I received the letter last Monday and faxed them the forms the same day. WMR updated this morning with new amount and dd by 3/7.

[Jessye]

@JI congrats! I hope I hear that sometime in the near future, but I doubt it! :-(
@ trip mine was faxed about two weeks ago and as of today still isn’t showing either. Spoke with a TA this morning because I’m tired of the stress and the fight!

[tripp]

I’ve tried calling a few times today, when i can get someone on the phone all they can tell me is “you need to wait the six weeks.” I faxed my 8962 and 1095 forms two weeks ago. Is it normal be wait the entire six plus weeks? Also when i called a few days ago, they told me they could not see anything that had changed on my account. I hope they received my fax…

[Jl]

Spoke to a very nice man at IRS and FINALLY HAVE A DDD FOR MARCH 7TH!!!!!!! It was a looooooooong wait but its finally over!!!! BTW WMR still shows processing with topic 152 and my OLD refund amount…. IRS guy said he saw the new amount with ddd date So if from the date I mailed the forms to DDD its 36 days!!!!!!! Mailing the forms takes longer,so if any of you are expecting this letter,FAX your paper work.

[Jessye]

@ April no problem! Hope it helps you out a little. I was ready to scream when I couldn’t get anyone to tell me anything. Atleast if you call the other number and tell a little white lie they will actually look at your account!

[April]

Awesome info! Thanks Jessye. I am glad you got a TA. That to me sounds like the only solution to this maddness! Hope your TA has great info for you Monday. Good luck!!! I guess I will wait and see if anything changes on wmr tomorrow… and then go from there.

[Raych]

I’m new to this forum today. But I’m also having the same issue.

I filed my taxes back on Jan 25th. Accepted same day.
I do not remember when I lost bars.

Called IRS 22 days later on Feb 16th to inquire, and they did inform me a letter was sent out on 2/12.
I received the letter (8952) on Feb 22nd. (Almost a month after originally filing).

Faxed letter back on 2/24.

Still no information received. I checked wmr, no information provided yet. I get an error message when I put in the new amount of my refund. When I use my old amount, I get a message that my refund is being processed.

I have not called them, and don’t intend to for a while. I’ve been on all these groups trying to figure out exactly when I will get my refund or what I should do for a few weeks now (haven’t posted before). But there seems as though there is no “correct” answer or legitimate timeline. Every person is different. After I fax the letter, I’ve checked other groups, and they all have different timelines. Some are still waiting, some have gotten a DDD, all faxing same day. So some wait two weeks, some wait a month. I think it all depends- where you live, your filing status, your refund amount all come into play. I am not a tax professional, that’s just my general consensus. It would be nice to get an estimate! and that’s why I’ve been in here as well, trying to get an estimate for myself, based on your experiences! Additionally, I’ve heard that wrm only updates on certain days, and that refunds are only issued on Wednesdays and Fridays. This is untrue, as I’ve heard all different actual deposit dates, and my own family members have received theirs on a Saturday or Monday. Hope that helps.

So far I’ve only come up with two and a half weeks to 8 weeks after you have faxed back your 8952. Hopefully we are all in the two and a half weeks range. I personally have never had an issue like this and have always gotten my refund back within a few weeks after filing, so the waiting game is new to me!

Good luck to you all, and I will try and remember to update once I do receive my DDD or hear anything different. (Which, hopefully, will be soon).

[Kittenfied]

Yes it was just as of today they began to work it and noted info received. It is still in errors but he said should have DDD within 10 days. Once bars come back on WMR he said I will know it is done processing. I haven’t had bars in forever it seems!!

[Tam Tam]

@Jessye No i haven’t gotten letter yet! So i guess i have to continue to stalk the mailman. Thanks

[Jessye]

@ Tam Tam did you have your control number and batch number on the cover letter? Without that info on it I don’t think it will be processed…that’s why they say to wait.
@Kittenfield thank you, that does give me a little hope!! Just a little… did they say yours just posted today? Maybe mine will by the end of the week…*fingers crossed*

[Kittenfied]

I am sure they have yours too. Ask them if the status has changed. That’s how I got him to see if the info was received. He did make a point though. There are several different fax numbers and depending on how backed up the center is you faxed too it could be longer than other people in the same situation.
I will continue to post info as I get it. He did say they do not note info is received until they are actually working the return. That’s why I think they have yours too. They just haven’t begun working it yet.

[Tam Tam]

Hello to all
What if i faxed it to someone’s else’s fax number on their form because I’ve been waiting on letter since 02-22-16 and haven’t gotten a letter with a fax number…..

I filed 02-01 & got accepted same day
Was never able to order any transcripts
Wmr bars erased 02-20-16
Called on 02-23-16 and was told a letter was mailed out to me yesterday (02-22-16) about my 1095 not being filed.

[Jessye]

@ Kittenfield…that’s great! I faxed mine the same day and they are still claiming they haven’t received it. Uggh so sick of it! Contact TA today at my local office. Can’t handle the stress anymore!

[Kittenfied]

I faxed my 1095a/8962/2nd page 1040 on 2-22. I just spoke with the IRS and as of today they received my fax and are reconciling the return. Should have update with DDD with in 10 days. At least it is some movement

[prissy]

Update: filed 1/21 accepted same day lost bars 2/5 recvd letter 2/16 faxed forms that same day. Still have no bars and yesterday a Rep told me it was done processing, so then why has there not been any updates on WMR …and why can’t they give be a direct deposit date? I told her I wanted a tax advocate, she said no man it’s already done processing they just need to finalize it. Bullshit

[Jessye]

@ April, yes this is RIDICULUS. If you call the number on the back of your letter with the extension and tell them WMR won’t let you check your info they will look at your account. I tried for 2 weeks to get someone to look at it with the 1800***1040 number and they always give you generic 6wk bull.
I finally got a TA to open a case for me today! So hoping that will move things along! She said I will get a call beginning of next week. If you go that route DO NOT call the 1800 number on irs Web page, Google your local office and call them. The 1800 # told me without an eviction notice they wouldnt help me even tho my rent was due yesterday, both my cars were due to be registered last month and my storage unit will have a lock on it by the end of this week…but the local office opened a case right up for me!

[sara]

I had to turn in a 1095a and 8962 because my dependants had ACA insurance. My allocation was 0 therefore my return amount was not changed. I did not submit a second page of 1040a, do you think there might be a problem? Has anyone been processed without?

[April]

@Jessye :/ I am so sorry I know this is crazyyyyy! I filed a 8965 exemption from the penalty because we are Native American. I sure hope they do not change my refund amount or penalize me! That would be hell! I sure hope you get an update. At this point I am wanting to fax my information back as well I tried to ask them when I called to see I’d they received my information… she would not say. I didn’t use a cover sheet so I suck at reading directions apparently, it is just so frustrating. Fingers crossed that you get good news soon and me too! I received 2 letters… one on 2/15 that was dated 2/9. And one on 2/23 which was dated 2/17. Which on 2/17 is the date I faxed my information the 1st time, so I called the irs she instructed me to ignore the second notice but u was concerned with that so she then said to just write up a letter stating I had responded and such, she said it would not slow down my processing. I seriously don’t know what to believe? Also I called once and was explaining the 8965 to the rep and she had no idea herself how to fill out the form she had me all jacked up saying I should claim and exemption due to poverty. Ugh hell no!

[Naynay]

Well me feeling out the forms didn’t change my refund amount so I dont see why it won’t process right away idk I just called they still giving out the 6-8 time frame but he said it usually don’t take long I’ll try Friday if nothing Friday then Monday my 2 weeks will be then .

[Jessye]

@ Chris yes according to everything I have read when the amount changes you have been processed. You should get a DDD very soon! Congrats…. I wish I knew what to do. Don’t know if I should fax it again or not. I think I’m gonna wait until Fri and if I call and they say they still don’t have it I will be faxing it again. I was told by several reps that it takes 10 days to process than a cpl weeks to get the refund. It’s been over that and my paperwork still isn’t even showing up!

[chris]

me too faxed everything on 2/16/16 going on two weeks and today the 1st of march the tax topic 152 is there with the corrected amount of refund. maybe this is a good sign now

[Jessye]

@ April that’s a good sign from what I have heard! When people’s amount disappears it usually updates within a few days because it’s them entering a new amount. Did filing the 8962 change your refund? See I called them AGAIN this morning and they still have NO record of my paperwork! I’m seriously considering faxing it again because I was told it takes 10 days to show up in there system and its been longer than that and still nothing! I’m so stressed and mad I could cry! I don’t know what to do anymore!

[April]

Oh and refund amount is now gone!

[April]

Well my situation is very similar Jessye. I filed 1/21. Faxed paperwork 2/17. No updates from irs, they do not tell whether or not my return is back in processing. Although this morning when I checked wmr, tax topic 152 shows up, I have no idea what that mean all I know is it did not say that before?

[Krystal]

When I call, I don’t mention anything about my letter regarding the 8962 nor do I mention that I faxed info. I simply say that I filed 1/26 and have not heard anything and WMR just says processing. The rep looked into my account and TOLD ME that they had received my fax of additional information. (This confirms that the rep actually did look into my account because I didn’t mention that I faxed anything.) I faxed my info 2/18. Still…no date on WMR and I cannot order account or return transcripts for 2015. So I assume that I’m still in the works…..

[Jessye]

I am wondering the same thing…if I should fax again or not…I didn’t send the wrong one but they still say haven’t received and other people who faxed the same day are already back in processing…ugggh

[cindy]

Okay so i think i faxed the worng 1040. I faxed the 1040x. I faxed my stuff feb 22 and still says processing should i fax my thing again or just wait.

[Jessye]

That’s what I’m worried about. I’ve seen several people who faxed their info the same time as me saying that the IRS said it had been received and put back into processing…so why hasn’t mine!! I’m so stressed out and sick of dealing with it. I’m going to call back again tomorrow but I’m really wondering if they didn’t receive it because why wouldn’t it show up like everyone elses? So now I’ve waited almost 2 weeks for nothing. This is just rediculus. I don’t understand why mine wasn’t received but 100’s of others was. Ugggh and can’t even get a tax advocate until I get an eviction notice! WTF!

[Naynay]

@jessye their probably lien they are so lazy becauSe I called them last Thursday and they recieved my fax if you faxed your information In they got it . Try calling tomorrow or Friday usually when wmr update . I’m still waiting to buy I went through a tax advocate . So frustrating

[Jessye]

Ugggh I don’t get it!! I finally tried the 1800 # on the back of my letter and got someone to actually look at my account by telling them WMR wouldn’t let me check on my refund. So anyways long story short I faxed my paperwork 2/22 and they say they STILL have no record!! WTH! I’m getting so stressed. I need my money!!!!! I just want to know when I’m going to get it atleast!

[Charlie]

I am in a similar boat as Willis.
I filed on 01/28
Accepted on 01/28
My bars disappeared around 02/14 Message Return is still being processed tax topic 152 gone, refund amount showing.
I got notice in mail from IRS around 02/22 and faxed info they wanted same day.
03/01 refund amount gone and same notice return is still being processed but topic 152 has returned. I do not know what it means either but something is going on which is a better sign.

I think my situation is unique, the notice was reference marketplace and credit, but I did not actually have a marketplace account. I had to send them a letter showing that I had my own insurance and that the marketplace account I had applied for was canceled because I found a better rate with a private insurance provider outside of the marketplace.

[Willis]

Ok, so here’s an update and my info

Filed – 1/14
Bar & Topic Disappeared – 2/1
Letter received – 2/19 (First one I think was lost in the mail because I had to have them resend)
Faxed Info – 2/22
Topic 152 (no bars) came back – 2/26
Topic 152 disappeared again – 2/27

Also, I’ve never been able to order 2015 return or account transcripts.

I called the number that was on my letter 866-682-7451 ext 568 and told them that I had an error when I tried to check my status on “Where’s my refund” (a white lie). He looked up my info and told me that they received my papers and it was put back into normal processing on Friday (2/25). He gave me the normal 6 weeks but said they’ve been seeing it go earlier then that. No new errors or anything like that (I was worried when topic 152 showed then disappeared again). I’ll probably try calling again Friday if nothing has changed.

Hope this helps people with the timeline. I’ll keep you guys updated.

[tc]

I was told my refund was approved but still a hold on it? has anyone had this. I was in the same 8962 boat.

Filed and accepted 1/19
Bars Disappeared
Got a letter on 2/8 Saying I need 8962
Sent correct info on 2/9
Nothing at all until today. They said my refund was approved but it was still on hold?
Has anyone had this? Do you know how long before the DD would go in?

[Naynay]

When you call them tell them your wmr says error when you try to go on it then they will looked up your account

[April]

I agree this has been the worst year for me too. I filed on 1/22. Faxed my response to the letter in 2/17. I do not know if I have done everything or if my return is back.in process either. I too have called the irs and they do not tell me anything other than to wait 6 weeks frim the time I faxed paperwork for it to be processed. ???? it would be nice to be able to pay my bills and it have an over drafted account. I usually maintain on a tight budget but I just moved the 2nd week of Feb! Oh my goodness I pray we all get our refunds processed and sent lie today already!!! Some of the comments on the forum, horror stories make me wonder if I’ll even see my refund!

[Ana]

Ok This is my situation, a little insight for those in the waiting game as well

I filed electronically on 01/19/16
Accepted on: 01/20/16
Received Letter: 02/01/16
Mailed Forms A 1095 A and 8962 along with copy of letter on 02/02/16
They received forms: 02/05/16 (According to Ups/ sent forms certified)
Bars on wmr disappeared on: 02/07/16

It is March 1, and still no update on wmr and I cannot order account or refund transcripts. I called yesterday Feb 29 and I was told to call back if I did not have a due date by March 8, I was advised by the agent who was really nice that just because it is not noted in their system does not mean they don’t have paperwork and that it is not back in process, it just means I have to be patient( which is very hard at this point) I was also told the reject’s department was really backed up and that if you mail papers it will delay process by a week, that it should not be more than 6 weeks total.

**Also please do not mail and fax your papers that would just delay your refund even more and you must send forms with a copy of the letter they send you!!!!**

[Naynay]

Hi everyone I want to share with you my situation . I filed 1/27 accepted 1/28 called 2 weeks later and was told a letter was mailed out on 2/9 got my letter 2/20 faxed forms 2/22 and to my advocate on 2/24. They say it takes up to 6 weeks but I see most people are getting their refunds withing 2-3 weeks . I needed my money last month and I really need it this month this is a disaster .

[Jessye]

Ok thank you! Every time I call they just say “oh I see we mailed you a letter Feb 16th so if you faxed it you have to wait 6 weeks.” I don’t even get a chance to ask anything! I just want to know if they are noted on my file so I know they went thru. It’s been the 10 days they said it takes to process incoming paperwork and still can’t get any info! Ugggh

[Jesslynn]

@ Jesseye How I get ppl to actually look at my account is a lil sneaky… but since 99 percent of the phone ppl don’t want to do any REAL work and actually click a button to expand out my account to look at it , I have to finagle the actual dates a little… is to go “I faxed my info in (and use a date a few days prior to your actual fax date) and and I was wanting to know if there is any more paperwork is required for processing?

OR.. another method that is also a little gray area is I say “I was told by another rep last week to call this number for an update for my account, he/she said there should be something in the notes by then and for me to call back and check”

These two methods USUALLY work to get someone to actually expand your account out, and not act like you’re keeping them from texting on their phone…>_>

[Jessye]

Omg, how the heck are people getting any info at all when they call the IRS? I’ve called almost everyday for the past month and can’t get anyone to tell me anything. I just want to know if my return is back in processing…that’s all. Getting so frustrated I could scream. Also how are all these people getting tax advocates? I tried that route as well and without any paperwork I can’t get help…even tho my rent is due today, both my vehicles were supposed to be registered in Feb and I have all my other bills. This is the worst tax season EVER. I have waited over a month and a half for them to give me MY money and it doesn’t seem like the end is anywhere near. I can’t even find out if it’s back in processing even though it’s been 10 days since I sent the stupid paperwork. Seriously u either want to cry or scream!

[Willis]

Although I just remembered that I had called when the fax number wasn’t working and they gave me the same fax number to send it to. So I think they should be able to look up your account and tell you the fax number to send it too. Mine was a 556 number. Then you’ll just need to include your 1095A, 8962 Form and a corrected page 2 of your 1040a, NOT an ammended return.

[Willis]

You’ll need to call and have them resend you the form unfortunately.

[Ray]

I lost my mailed that was instructed me to send 8962 and 1040a.

What do I do?!?

I think it was thrown away.

[Anonymous]

How long can we expect faxes to be processed and get a DDD? I’m hearing anywhere from one week to three weeks.

[nomoneysadgirl]

HOPE FOR THOSE WHO HAD TO SEND IN THE 8962 & 1095-A FORMS!

I got my W2’s early on in January, but the Healthcare Marketplace hadn’t sent me my 1095-A forms yet, so I filed my taxes without including them (bad decision, I should have just patiently waited for the forms to come – lesson learned). So when the IRS went to process my e-filed 2015 tax return, the system notified them that I had Obamacare and that my return was missing the necessary forms, so the IRS suspended my refund :-( Long story short; my refund was delayed a whole month because of my foolishness. I FINALLY have a DDD for March 2nd, so there is hope for all of you in a similar situations as mine :-)

Here was my timeline:

. Filed and was accepted on 1/19
. Able to order my account transcript on 2/5
. Received letter from IRS stating that I had to send in forms 8962 & 1095-A on 2/10 (the letter also asked me to send in a newly computed page 2 of my tax return with my signature on it. I DID NOT SEND IN THIS FORM, BECAUSE THE LETTER STATED TO DO SO “IF APPLICABLE”. The fax number on my letter was: 1-855-262-0485. I’m in Pennsylvania. EVERY FAX NUMBER IS DIFFERENT. I suggest that you wait for your OWN letter to come with your unique fax number on it).
. I faxed all of my info back in to the IRS on 2/11
. On 2/26 I spoke with an IRS representative who told me that my paperwork was finished processing, and that my refund was going to be deposited into my account on 3/2. I also was able to order my return transcript that same day.
. On 2/27 WMR finally updated to show my NEW refund amount (I was expecting $7,200, but I owed $500 back to the IRS for the Obamacare and also $3,600 back to the IRS for a 2013 over-payment).

Now I’m just waiting for my money to hit my Netspend card (I did my taxes through TurboTax, so my refund will go to them first so that they can take out their fees, and then to my Netspend card).

There is light at the end of the tunnel for us guys :-) … I didn’t think so at first because the IRS said that it would take 6-8 weeks for me to receive my refund after I faxed those forms back in. It actually took about 4 weeks.

Hang in there guys… it’s coming :-)

[Jl]

Accepted 1/ 19
Bars disappeared 1/30
Received letter on 1/30
WMR has shown tax topic 152 still processing with OLD refund amount
Amended on HR Block and mailed info SAME day 1/30
Nothing, can’t order transcripts NADA
I regret not faxing it rather than mailing, it seems to take double the time, I was told to check back In 16 days (on Friday) rep says they have forty days after receipt to process it. Whatever…. It sucks.

[cindy]

I filed jan 27 got accepted same day. I received the letter for form 8962 and 1095a on 2/20 faxed it 1095a. I see no progress yet i just called irs and say to wait 6-8 weeks. I want to know if they received it and if everything is okay. So overwhelmed.

[prissy]

Faxed in 2/16 …was able to order Return but no update on WMR. What the heck is taking so long?…it’s been 13 days.

[WALNEY]

I sent my taxes on JANUARY 19, and send the Form 8962 on February 2 by maill , and so far nothing. Today is February 29, I call the IRS and they have NO INFORMATION .

[Jessye]

Today is day 8….still nothing…wish I could atleast know what is going on and how much longer. Ugggh…need this money a month ago!

[Hella Salty]

I completed the 8962 on pdf while reading the instructions. My entry for the line 69 (I believe) on the 1040 was not different than what I already had. I printed my tax return, signed it, and faxed it in with everything else. That was on 02/17, and I now have the DDD of 03/02.

I went into the e-file to check my entries because I got nervous about what I’d sent. When I did the amendment, it did print a new 1040, but it says “As Amended”. I do not think it really matters; they just want to ensure the 1095-A is reconciled.

GOOD LUCK!

[Kay]

Well…Today 2/29/2016…makes 11 days since I faxed my info in. Still nothing. No transcript, no ddd on wmr. And I don’t bother to call because the rude ass reps won’t tell you anything anyway.

[Jessye]

Oh I’m not saying you were wrong, I just meant I hope that’s not wrong. Because the second page of the 1040X will say thats what it is. I noticed a couple people on here saying the faxed the second page of that, not the original corrected 1040. Would hate to wait for 2/3 weeks and then find out it was the wrong paperwork, if it was me! I’ve seen people do just correcting and “amending”. Just wondered which way has worked faster for people. I just wish they would figure it all out and give me my money!!! Yesterday was 7 days since I faxed it so if the whole 10 days processing is true then hopefully I’ll hear something by Wed!

[Kittenfied]

When you go into the amend function and do the corrections it will have a 1040X as well as the corrected 1040. I did not send in the 1040x just the 2nd page of the 1040. You can go into your turbo tax return and try it. It will not affect anything. You are simply going into your account and checking something out. Then log out without saving if it concerns you.

[Kittenfied]

My letter said not to amend as well however I used the amend function to correct the forms I needed. The IRS requires to mail in the entire return plus a 1040X for it to be an amended return. I’m sure it is fine either way it is done. Hope we all get updates soon!

[Jessye]

And everyone that us submitting the second page of 1040X isn’t what the IRS asked for. Mine specifically said 2nd page of 1040 with original signature… so hopefully that doesn’t mess up some peoples. Because the form you are faxing is still an “amended” return, hence the 1040x…

[Jessye]

I didn’t fill out the 8962 by hand, I typed it thru PDF. And I just filled in the amount on the 1040 because my letter specifically said not to amend. I don’t see it being an issue. I still filled out what they asked for I just didn’t do a new one. Well hopefully it works. I’m sick to death of stressing about it!!

[Waitinggame]

That’s weird, I wonder why the lady I talked when I called the Irs told me not to ammend it. She just told me I’d have to fill out the 8962 form and fix the second page of my 1040. I think the whole “ammend” thing is scary.. haha I just picture when you ammend it’s like taking it back from the irs.. (I’m sure that’s not how it works but thats just how I picture it)

[Kittenfied]

Even though it says amend return on turbotax, you are not actually amending it. You are simply correcting it. Amended returns cannot be electronically filed so when you get to the end it will say save and print return. Just print what you need and fax it. If you printed out the 1040X (the first page on the return once you go into correct it) and mailed that in you will have amended you return.
The help section of Turbotax instructs how to do this as this has been a huge issue for people this year.

[Waitinggame]

I was told specifically not to ammend my return, I could but if I did it would take twice as long. I corrected my 1040 myself it was easy.. and when you get the 8962 form it comes with directions on how to fill it out. Or you could just create another turbo tax account and just reenter all your info and right before you would usually submit it just print it out.. (alot of work, but hey, it’ll work)

[Kittenfied]

Did you fill out the 8962 form by hand if you did not use the amend option on TurboTax?

[Kittenfied]

To correct the 1040 and complete the 8962 through Turbo Tax you have to in and amend. You are not actually amending as you are not submitting the 1040x which is what you would mail in if you were to amend. You did it correctly if you went through the amend option to correct your 1040.
If you were to amend you would mail in the entire return with the 1040X and not your original 1040.

[Waitinggame]

My letter stated not to fax and mail in the forms required.. either you fax it in or choose to mail it. It stated it could cause further delays.. also the fax number that was given was a local number.. I live in california. There was also a control and batch number. I would wait for your letter..
Also it said to write your taxpayer ID number on the top of every paper faxed.
Filed 2/1 accepted same day
Received letter 2/26
Faxed info 2/27 ( on a Saturday)

[Jessye]

Question… did you guys that had to fax in the form actually amend taxes through turbo tax? Or just correct the 1040 you already had? My letter said not to amend my return so I just updated the amounts on the 1040 I had but I’m noticing some people actually went into Turbo Tax and amended theirs…hoping I did it right! I wish I could just get my money and have this friggin stress be over!!!!!!

[Willis]

So a quick heads up and don’t know if this means anything. Faxed info on the 22nd. Today topic 152 came back and no amount. I’ve been checking every day.

[Jessica]

I still have not received my letter I filed on the 30th of Jan and they told me I should be receiving my letter soon ughh that was a week ago I’m so pissed

[April]

I faxed my info on 2/17. Still nothing!

[Jessye]

I know it’s too soon, I just wanted an estimate. It seems that anyone that faxed between the 15-17 got their DD this week for the 2nd. It seems to be taking roughly 10 days for them to get the DD. Just going by what everyone has posted anyways. We will see. Only very few have taken longer than 2 weeks to get their money.

[Kittenfied]

I faxed my info on the 22nd as well. It is taking most people 10 days to 3 weeks to receive their refund. 6 days is not nearly long enough for any type of update. The IRS informed me that the info that is faxed is updated with 10 business days, it is then put back into processing which is another 3 to 5 days. After that a DDD will be given in one to two weeks. As time has gone on the IRS has been flooded with faxes like ours. We just have to be patient unfortunately

[Jessye]

Has anyone who faxed info in around 2/22 seen any movement at all?? Its been 6 days and I’m just trying to figure out how much longer I’m going to have to wait.

[prissy]

So I was able to order Return Transcript yesterday 2/26…woke up to no change on WMR. I guess the transcript really is going to come back with 0’s. I faxed in all info 2/16 I don’t understand what could possibly be taking so damn long.

[Hella Salty]

Update:

Got DD for 3/2 this morning!

So, I faxed my info last week on 2/17 and 10 days later it’s processed. I could order the return transcript yesterday, so I was pretty hopeful.

I’m in Texas.

Good Luck Everyone!!!

[candy]

Filed & Accepted: 01/27/2016
Lost Bars: 02/07/2016
Received letter: 02/16/16
Faxed Info: 02/17/16
Ordered Return Transcript: 2/25
WMR updated ddd on 2/27
DD due: 3/2

About time!!!!

[Jesslynng]

Still waiting…. and waiting….

So, just to reiterate.

Filed – 1/19
accepted – 1/20
received letter/notification on 2/5
faxed info back on the 9th

So far I have been told by two reps that it HAS cleared the big processing stage for it.. now it is just waiting …. apparently for someone to press “send DD date”…. >_> Which they told me could take 1-2 more weeks for someone to get around to pressing the green “set DD date” button… *sigh….

[billy]

I was told by turbo tax I only had to send in form 8962 and the 1095-A and I did not not need to send in a new page 2 of my return has anyone else just sent in form 8962 and 1095 A got any info or updates I am worried I might need to send in the other form 1040 page 2 all this is confusing and crazy

[Jessye]

Roughly how long is it taking from date of fax to receiving DD?

[Hella Salty]

Filed & Accepted: 01/19/2016
Lost Bars: 02/07/2016
Called 02/12/16 and told a letter was coming
Received letter: 02/16/16
Faxed Info: 02/17/16
Ordered Return Transcript: 02/26/16 (THIS MORNING!)
Praying for a DDD: RIGHT NOW!

This has been the longest process ever. I have been paying and filing tax returns since my first job in 1998. I have never been through anything like this. What a lesson in patience.

[prissy]

Update: 1/22 Filed And accepted
2/5 bars went missing….called 2 days before 21st day and was told I was too receive the letter requesting form 8962. Received And faxed forms over 2/16….hadn’t seen movement until this morning. Was finally able to order Return Transcript …WMR hadn’t updated so I called IRS got a rude lady who I finally got to search my account. .she said the return transcript didn’t matter, it was probably going to come back with all 0’s. She said to sit tight and wait the 6-8 weeks…..ughhhhh just when I thought things were looking up.

[Anonymous]

Update. I just called the IRS and asked about my refund as I was able to order transcripts today (both). At first, they did not want to give me any info (other than it could be 6 weeks). I was persistent but polite. He finally checked the system and told me that my DDD is March 2nd:):) so, happy!

1/27-Return approved by IRS
2/16-Receievd Letter
2/16-Faxed info
2/25-My refund amount disappeared from WMR, Tax topic 152 came back. WMR still says “your tax return is still being processed. A refund date will be provided when available.
2/26-I can now order both transcripts. Still the same on WMR
2/26-Called IRS. Told refund date 3/2/2016:)

[Jessye]

Ok so what a NITE MARE this has been!!
Filed and accepted 1/26
No movement called on 21st day and was told my return went to dreaded error dept…Uggh
Called this past Monday and was told a letter was mailed 2/16, but was able to convince them to give me the control # and fax # so faxed paperwork over on 2/22….and that’s where it stops…no movement, no dd and no info! Ugggh! How long does it seem to be taking people to get their DD after faxing info????

[Ce]

UPDATE:
Okay! I filed my taxes 01/22/2016 and was processing forever! Lost bars 3 days before my 21st day, so I called my 20th day and was told I have a letter in the mail about my 1095 form and 8962 form. I faxed everything to them on 02/11/2016 after business hours. Still after waiting, no bars just tax topic 152 and refund amount. I called the IRS multiple times trying to get answers on when I’ll get my refund, but no one wanted to give me answers. So finally TODAY, 02/26/2016, I called IRS and received a DDD of March 2, 2016!!!! BUT my WMR still says still processing with NO BARS! I don’t think WMR updates all the time!

[Kay]

Before you all sent in page 2 of your 1040/1040-A, did you complete the entire page, or did you just fill in the required boxes to go along with form 8962???

[Anonymous]

I was accepted on 1/27.

I received the dreaded letter on 2/16 and faxed in all my information then. I spoke to IRS after that but they could not give me any information….not even to tell me if they received the fax.

2/25-My refund amount disappeared from WMR (the refund amount increased when I redid page 2 of my 1040). Also, Tax topic 152 came back. WMR still says “your tax return is still being processed. A refund date will be provided when available.

2/26-I can now order both transcripts:)

I have my fingers crossed that WMR will update soon to give a DDD…

[candy]

Whoops, I filed on 1/27

[candy]

Monica, we are almost twins. Except, I filed on 2/27. I was able to order my return transcripts this morning as well. No ddd yet. Hoping for tomorrow. I called the IRS and the lady I spoke to was of no help. So I guess we wait.

[Monica]

Please tell me I’m in luck.
My timeline looks like this.

Accepted return 1/26
Received letter 2/19
Faxed back information 2/19
Ordered transcript today 2/26
No refund date yet…is there hope for me?
The wmr site gives me code 152 and that’s it. :(

[John]

Sorry just a correction I faxed my forms in on 02/22/16 not 01/22/16

[John]

Filed on 01/30/16 was accepted on 01/31/16 it stayed on still processing for the full 21 days on wmr and changed to a not that said still processing a refund date will be determined. I received a letter in the mail the next day saying I needed to submit my 1095-A along with 4 other forms. What sucks is I live in Florida which is a exempt state from oboma care but my loving wife decided we needed insurance in November so here we are. I regress. We faxed our paper work in on 01/22/16. Still waiting. Really need this money. Also I have read many post about people not waiting on there letter from the IRS this is a bad idea. Due to your letter will have a control number and the correct fax number for your area. Trust me be patient. It will come. Good luck and if I receive any further info on the wait time for a DDD I will post and any one else that receives theirs after they fax please tell me your wait time

[amanda]

How long is it taking everyone to receive this stupid letter from the IRS? One said it was mailed the 12th and another says the 19th.

[Melanie C.]

Filed 1/19, Accepted 1/22
Bars didn’t move out of processing till 2/2 then disappeared on 2/5
Called on 2/12
Told me I had to wait 14 days to receive letter which should be by 2/23 if not call back, recv’d letter 2/22, completed and faxed 8962 and everything, faxed 2/23, praying for a miracle. Still says processing with code 152. Any numbers or details on how I can get some answers.

[Kay]

I too, am still waiting….filed & accepted 1/26.(Turbo tax) Called 2/17. Faxed Form 8962 along with a copy of my 1095-A and page 2 of 1040-A on 2/18. Today makes a week since I faxed in info…..Still no update.

Next year I WILL NOT have to worry about reconciling a “Premium Tax Credit” because I do not and will not be having coverage through the Marketplace! This is ridiculous!

[Jen100]

I am still waiting for this damn letter. I filed 1/29 and accepted same day. No letter yet and its been 30 days. Question: how do you send a re calculated page 2? Do you fill the forms out online or something because how would we know what recalculations to enter?

[prissy]

Update: it’s been 10 days since I faxed over forms with no movement whatsoever. Ughhhhhh IRS rep still says it’s still processing.

[ephrcbom]

banks.shanae: The representative that I spoke to told me to fax a cover letter that said I was responding to a 12C letter and it had to have my full name and SSN on it. She did NOT give me a control number NOR did she tell me that it had to be on the letter. She told me I had to fax in a cover letter, my 1095A form, the completed 8692 form, and a recalculated page 2 of my tax return. She then gave me the fax number to fax it to and said that it could take up to 3 weeks to see my refund. I did not even receive my letter until yesterday. She was VERY nice and helpful. I hope that helps.

[Jesslynng]

UPDATE:

Still waiting…

According to rep I spoke to Tues, it has been processed.. everything is done but they are waiting for a ddd…And it could be another two weeks…WHAT?? It’s all done and it takes TWO MORE WEEKS for just them to press ‘update with dd”on a computer?? >_>

[Stacie]

the fax number for florida area is 1-855-309-9361

MUST FAX WITH COVER LETTER
DATE:
NAME:
ATTENTION ICO REJECTS DEPARTMENT
THE CONTROL NUMBER THAT IS ON YOUR LETTER
SOCIAL SECURITY NUMBER
TAX PERIOD
NUMBER OF PAGES
YOUR PHONE NUMBER
DO NOT FORGET COVER LETTER!!!!

[Lorenzo]

Got the letter on 02/12
02/16 – Printed and faxed form 8962 and 1095 (along with a new computed page 1040 since EZ doesn’t have a option to compute the figures from the 1095 or 8962). Hoping for a GOOD update really soon.
Was told by two agents that it could take up to 6 weeks.
Praying I get my refund soon (with a new added amount).

Next year I’m waiting at least till mid Feb to avoid all the shenanigans. >_>

[banks.shanae]

ephrcbom i spoke to an irs representative who gave me the address i googled it and got the fax number 855-309-9361 for that department did she tell you, you had to fax a cover letter or your irs letter with it because i have not received my letter yet but she gave me the address to send my forms to?

[SLB]

I recvd the letter from the IRS requesting…

form 8962
copy of 1095-A
newly computed page 2 of tax return with your ORIGINAL signature, showing the transferred amount from form 8962

I efiled with H&R Block and looking at a copy of my return it has no signature. How can I send them the information that they are requesting with NO signature on page 2 of the updated return.

HELP PLEASE!!!!

[LINDSEY]

What is the Letter # people are receiving that is telling them to Fax in the form 8962?

[Charlie]

I filed on 01/28/16. On 02/22/2016 I received notice I needed the form. Since around 02/14/16, my WMR states still processing. The only issue is that I didn’t get a 1095 form because I did not have healthcare through a marketplace, I had it through my own private insurer. I called the number on the back of the form and was told I needed to fax an explanation as to why I don’t have a form 1095. I have lost hope of seeing my refund anytime soon, I have read some places that it could take 6 weeks to process the fax. I am not sure what else to do at this point. I faxed a letter of explanation. I find it interesting that there are others like me that also did not receive this health care
credit and received same notice.

[prissy tx]

Filed 1/22 Accepted same day. 2/5 bars went missing. Called on the 21st day IRS rep said I should receive notice in the mail that was sent out February 3rd. Recvd noticed on Feb 16th….faxed in all required forms that same day and have been calling everyday to try and get an update. Still can’t order return transcript and no update on WMR. Ughhhhhh

[Kittenfied]

There is a specific batch and control number that need to be included in the faxed info. Sending the facades without that info will only delay the refund more. That was told to me be several IRS reps. Also there are many different fax numbers that correlate to where your letter is from and which rejects department is working your return.

[Mara]

So I got my letter and faxed in the forms needed on 2/12. I called today to see if there was any status update and was told it looks like they have continued processing but the lady couldn’t verify that anything was or was not received. Is there a number I am missing? I called the one on my letter. Nothing is updating. Still no transcripts available. Am I asking the wrong questions when I call?

[Jessica]

I was told today I was gonna receive a letter the 8962 form to fill out I filed 1/30 but they haven’t sent the letter out yet was told to wait 2 weeks for letter how can I ask for the fax info??

[confusedascrap]

IRS is claiming I received an advance payment on the Premium Tax Credit and needs an 8962 form. Only problem is they state I need to contact Healthcare.gov for the 1095-A form that was supposed to have been mailed. Yeah one problem with that theory: Healthcare.gov says they never gave me an advance payment on the Premium Tax Credit thereby negating the need for a 1095-A…so is hand A not talking to Hand B or is IRS making crap up?

[Ephrcbom]

I had to fax to a different number but I was very lucky and got a very nice young lady at the irs that told me that they had sent out a letter. I filed 1/28/16 and my bars disappeared 2/14/16. I waited until 2/19/16 to call so that my 21 days were up. The agent that I got told me what was going on and what information I would need to fax in. She was very nice and helpful. Unlike everyone else, I was told that the maximum it would take to process and receive my refund was 3 weeks. I am in MO and the number I was given was 855-309-9361. I have seen on other forums that for some it is taking 9 days, for others it is taking up to 14 to get a DDD. I haven’t seen where it has taken the full 21 yet.

[Jessye]

I’m in NH if anyone one here has gotten a fax number for the area… Not sure what to do. I going to try calling them again in the morning…not that I’m holding my breath it will actually accomplish anything!!!!!!

[Miss Me Tx]

The number I faxed my docs to 1-855-204-5020,
I’m in Texas so I’m not sure if the numbers are different by state. I did have to include a batch number and control number they provide in the letter. I’m not sure if that has anything to do with the fax number either.

Anyone in the same boat….How long did it take wmr to update once faxing docs over?

[Jessye]

If you don’t mind me asking what number did they give you? I’ve asked 5 times for a fax number and keep getting told I have to wait until I get the letter a month from now.

[Anonymous]

I faxed before I got my letter 1/29 because it’s told me the fax number . I have a ddd for 2/24

[Jessye]

Has anyone had any luck with faxing their paperwork in before they get a letter? I’ve noticed a few people on here asking for the fax number… I was told two weeks ago that I would have to wait a month before even getting a letter because it went to the dreaded error dept. But I know what they need because the error is showing up for ObamaCare. I faxed paperwork last week to one of the numbers on here and am just wondering if any of the people who asked for the fax numbers have had any luck. I still haven’t heard anything and my return was accepted almost a month and a half ago… feeling really frustrated and need the money!!!!!!!

[Mel]

I also received this letter in the mail today; but no one in my family has any connections to insurance through the marketplace. We are on the family plan provided through my husband’s employer. My letter claims something about “advanced payments of the premium tax credit were made for health care coverage from the Health Insurance Marketplace”. I have NO idea what this means! Can anyone help?

[Miss ME Tx]

Filed Jan 19, Accepted Jan 22nd
Bars went missing 2/10
Called irs on Feb 12th (my 21st day) They said everything was fine and they were running a week behind. I should have my refund soon. Received the request letter the following Tuesday 2/16 requesting the 8962 form along with corrected 1040 A. Filled it out and faxed it the same day. There was a $12.24 difference. Now wmr is not pulling up old or new refund amount.

Has anything similar happened to anyone? Is it really going to take 6 to 8 weeks? I don’t want to call the irs back since the first call really didn’t help.

[Rachel]

Update: so I never received the letter asking for the 8962 or 1095-A even though I filed on 1/21 and called 21 days later and was told I would receive a letter requesting these forms. I called to tell them I never received the letter. I was put on hold for 1/2 hour and they told me the fax number that I needed to send it to (it’s different then the ones I’ve seen on forums so I assume there are many different fax numbers). He said to fax the 1095-A, form 8962, and a new second page of 1040, along with a cover letter to the Rejects Team. I hope they received the fax and I will be processed. I will post again when I see a change so anyone going through the same thing will have an idea of a time frame. Good luck everyone.

[Lacey]

Filed 1/19…received notice for request of 8962 on 1095-a, newly computed page 2 on 2/5…submitted all by fax ok 2/8…followed up by phone on 2/17 agent stated received but up to 6 weeks for processing. Was finally able to order return transcript on 2/19…war has not updated.

[chris]

I got accepted 1/11, lost bars around 20th, got letter for 8962 1/25, i mailed info 1/26 and they received it 1/27 according to usps tracking, processing department received 2/1 per irs agent. Tax topic 152 came back around 2/16, was able to order account and return transcript today 2/19 and wmr shows updated refund amount, hoping for ddd tomorrow

[sara]

Has anyone needed to fill out the allocation part with another taxpayer? My policy included 4 kids but their dad and I both claimed 2 and now we both got flagged. He had Ins through his employer and i and kids through ACA.

[Anonymous]

I wanted to give all of you hope…because before today I had none. I like alot of people caught in this madness was accepted by the irs 01/19/2016. Everything was fine until i decided to call 1/26 and find out the progress of my tax return. They told me that they sent out a letter 1/25 about healthcare info that was missing but they gave me all the info i needed to fax it in. Not knowing i was also supposed to send my page 2 of my return i only sent them 8962 form and 1095a form. time went on and i called 2/12 to check my status after being able to order my retun transcripts…i knew that meant something good. they were not any help and when i woke up 2/13 with no change til 2/29 and no refund til 3/11 i was devestated. i was told by the advocate line and my TAX ADVOCATE not to expect a change because a system hold was on my refund though it was processed. I went out on a limb and called this morning and the rep said “why are you calling, you have a ddd of 2/24” ITS OVER !i am free. & all of you will be too regardless of what tax problem you are having.

[Al]

Do they need a copy of the letter faxed?

[Jesslynng]

So.. Here is my info so far…

Filed : 1/19
Accepted : 1/20
One bar…Waited…and waited… and waited… received a letter last Monday asking for my 1095 and 8962. Faxed those in Tuesday night.

Called the IRS this morning because my bars have been gone for a week now.

The gentleman said it looks like they were still processing the paper and that can take up to 10 days. He said I wasn’t high on the escalation list (in a good way) in that there was MORE crap I needed to do, or extra hoops to jump through.. He said it should just take another 2 weeks if that….>_>

[Cami]

We filed 1/28. We included our 1095a forms. But I guess Turbo Tax isn’t plugging them in correctly, or not using the correct form? We called on 2/15 and were just told we weren’t done processing yet. That night at 11 pm central time we lost bars and tax topic. Today has been 21 days since we filed, so we called again. Lady told us we needed an 8962 and that a letter was mailed on 2/16. Now we just wait I guess. At least I know not to check WMR everyday for a while now.

[Trista]

@Isaac – Thank you so much! At least it is a start LOL

[Isaac]

The fax number I have is 1-855-892-7588

[Trista]

Does anyone have the fax number or is it different for every state. Because I still have yet to receive my letter. This is so frustrating.

[April]

I filed on the 21st was accepted on the 22nd. I only had one bar and tt152. I received a letter in the mail on the 15 stating I need to fax in proof of marketplace coverage. I do not have marketplace coverage but am exempt from the penalty because I am a member of a Native American tribe. I took the notice to the closest irs office, she advised I complete the exemption form and fax it back with copies of everyone ss card and tribe enrollment cards. I did so on the 16th. Wmr doesn’t now have any bars or tt. But still show the same refund amount. I called the irs yesterday to ask when I could expect an update she said 30 days. I did ask the lady at the local office as well she said 2 to 6 weeks. Now I just wait. Hoping to hear something sooner.

[Rachel]

I filed electronically on 1-21 and was accepted the next day. I called after 21 days and was told they are sending a letter for the 1095-A and 8962 form. I haven’t received the letter yet so I don’t know what to do. My tax refund has no bars and has been stuck that way for at least a week. Hoping to get the letter soon so I can fax the forms.

[Kaykay]

Hey yall,

My info…filed and accepted 1/21….lost bars 2/8 but still had tt152 and refund amount…called 2/9 and was told im delayed a week and to call back 2/17 if i do not hear anything…called 2/11 was told letter was sent out 2/4 due to 1095a and needing to fix return…told them never had marketplace insurance and just needed to send in a statement stating so and as to why i do not have a 1095a faxed statement and unchanged 1040 page 2 to a number i found on here…then finally received letter on 2/13 dated 2/11 for the info and faxed info again to fax on letter…and still waiting..in another group i am in most people have seen movement a week after they sent their information so im patiently waiting for next week to see what is up.

[Marie]

Hi all,

I filed Feb.1 and accepted Feb 2….one bar… still processing…I efiled on turbotax…and I’ve been checking wmr like a crazy woman!!

I called IRS last night and they said a letter should be sent out about form 8692. I never got a 1095A from marketplace, so i printed a blank one out and marketplace read me each box, as I filled it in. The letter should be in my hands within two weeks, they said. They sent it out on Feb. 12. Haven’t gotten it yet. Hopefully it comes today.

Will keep you updated!

[Jessica]

My return is in the error dept and the IRS rep I spoke with said it was because of the Affordable Health Care Act and asked if I filed a 8962…which Turbo Tax never said I needed…anyways long story short I know I will get a letter in a month to fax that form in and I’m trying to do it now. If I fax it will they receive it? What is the fax number for a NH resident? I know it’s different for certain states! Please help! Really want to get this in and get it figured out! I dont want to have to wait a month for the letter when I know what they will need!!!!

[Melanie]

Hey guys, I’ve got a small update for you. After nearly two weeks of no bars or tax 152 topic, my 152 topic came back and the refund amount has disappeared. Since they owe me an additional 250, I’m assuming this means they’re adding it in and I’ve read that topic 152 returning is a good sign. Hopefully. Sorry I don’t have more encouraging news than that, but progress is progress. Though in the case of dealing with the IRS, that really means 1 step forward and two steps back. *sigh*

Good luck!

[LetterofDoom]

I received the letter of doom today and it did not include a fax number so it guarantees that I won’t have a vacation this year as I only have a one week window in March.

[Ce]

I filed on 1/22 and accepted the same day. I received a letter 2/11 and faxed everything in the same day and still nothing! When I called to see if they received my fax, they just said that it will take up to 6 weeks to receive my refund! Ugh!

[chris]

Accepted 1/11, got letter 1/26 and mailed info they needed express mail overnight, still no bars or able to get transcripts. Called yesterday and said my info was received by the processing people 2/1.

[Anonymous]

so we do have to have the letter before we can fax the item’s in regardless even tho we know what items they need???

[Cliff]

@John

Just make sure you fax in the following:

Cover Page(Name, SS #, ICO Rejects Team, # of pages)
1095-A
8962
Copy of letter received from IRS
Newly computed page 2 of 1040EZ, 1040, or 1040A

[john]

@cliff………thank you. i am going to fax it in as well. that wqy they have 2 copies and maybe it will help hurry things along. dont see it hurting anything

[Cliff]

@John
The letter i received regarding the 1095-A and 8962 included a fax number. Fax to ICO Rejects Team @ 855-309-9361

@Bummer
I received my letter on 2/1, faxed back 2/2, WMR bars disappeared 2/6, ordered return transcript 2/11, called IRS DDD of 2/17, WMR updated this morning reflecting a 2/17 DDD.

[john]

where are you guys getting fax numbers from? my letter had no fax number on it, i had to mail it to philadelphia,pa! do different processing centers have different methods for this or are all returns in error status handled by one center? i mailed mine express 2 day with signature required and it was recieved in philadelphia on 2/3 @ 10:37am and signed for. as of today when i called it was still in error status and it has been 10 days. maybe i should fax it in also if someone has the fax number………

[Anonymous]

anyone have the fax number for that form????

[Ali]

Good news for those who got the letter saying it would take 4 to 6 weeks..

Filed and accepted 1/20
Got letter asking for 8962 2/1
Faxed in requested info 2/3
Bars disappeared on WMR 2/5
Able to order transcripts 2/11
2 bars and deposit date of 2/17 as of today!

[hope is out there]

Got the letter 2/1 faxed 2/2 bars went missing around that time, was able to order both transcripts this am. Have not been able to until today, have been trying daily. I also seen on anote forum a lady that faxed hers in on 2/1 and got her ddd today, keep the faith , the irs seems to be working through issues
filed on 1/14
accepted 1/14 according to tt
return trans 2/12

[Sherhonda Cooper]

Does anyone know the fax number to file form 8962?

[Emily]

Did a code change for you on wmr?

[Bummer]

Did any of you guys get your return back yet after filing the 8962 and 1095? I faxed ours back yesterday (same day i received letter in the mail) but am afraid ill now need to wait 6-8 weeks for my refund. Filed 1/22 stuck at one bar consistently until yesterday when bars disappeared.

[Ms. Lmg]

Was told today my refund was in the error dept. The lady said it was probably because I needed to file these forms. Never received a letter in the mail. Bars went missing 1/30 could order account trans but no return. Filed 1/12 accepted 1/14.

[prissy]

I have a feeling that’s what’s delaying my return. Filed 1/22 accepted 30 min later still stuck at 1 bar. I was finally able to order Acct Trans on 2/5 but not Return. Last year they made me fax over the form and received funds a week later.

[Anonymous]

yes, I was accepted 01/19 received letter 02/02. faxed back 02/04. lost bar Saturday. no changes. can’t access transcripts. I am on the phone to see if I can get a tax advocate I really need it this year.

[Author]

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