February 8, 2020 at 9:39 am #4343046Elled6
Have not seen this thread so far, so I figured I would start one and keep each other updated!
I was an early filer. I received a letter 1/27 needing my 1095-a and form 8962. Faxed both this past monday, 2/3.
Had no bars, tax topic 152 and refund is still being processed since last saturday.
May 21, 2020 at 1:07 pm #4432275
Did the IRS state that it would be opening at full capacity June 1st? I am content with waiting if that meant there were some concrete dates.May 21, 2020 at 12:31 pm #4432271
All processing centers return back to full operational capacity on June 1, 2020. I have also followed up and understand that during full operations it normally takes 4-6 weeks to see a DD after the system updates and the notes on our accounts reflect that faxed forms have been received. Hang in there FAM.
Could be better – Could be worse….May 21, 2020 at 12:25 pm #4432269
I agree the woman from Kennedy’s office was as helpful as she could be. I also sent all my paperwork and copies of my fax. If the IRS didn’t close I think we would have already gotten our refunds.
TT is the one that really screwed is and they won’t even take responsibility. TT is one of the most deceiving and greediest companies out there!May 21, 2020 at 11:39 am #4432264
@Rylee83 he was helpful. He had me resend him my health insurance forms so he could send them to an office he knew was open, and said he’d try to put a push on it. But couldn’t promise how fast they would go because they are still overwhelmed understandably. So he’s doing as much as he can do. So it’s something.May 21, 2020 at 8:00 am #4432250
I read on the IRS website they hired 3500 people to answer calls regarding stimulus payments. What about refunds or put those people to workMay 21, 2020 at 7:59 am #4432249
Keep me updated did you get anywhere with your state rep from MA. Mine seems like they want to be helpful, but until the IRS opens back up I don’t think they’ll be much movement. Hopefully I’m wrong!May 20, 2020 at 10:17 pm #4432235
Yes they can, I thought the same at first because the first person wasn’t helpful. The second lady said they can see what the others can. Good luck.May 20, 2020 at 9:43 pm #4432234
@Rylee83 I talked Rep Neal’s office as he’s the rep for my areaMay 20, 2020 at 7:36 pm #4432230
I spoke with a tax payer advocate last week and she had no problem accessing my account. This is unbelievable, I hope we all get interest on our refunds. I emailed a lawyer regarding a class action suit last week and they still haven’t gotten back to meMay 20, 2020 at 7:33 pm #4432229
I’m in MA too? Who is your state rep? Mine is Joe Kennedy. I’ve been communicating with a woman from his office for over a month. I also emailed senator Markey’s office and someone got back to me today and said they should start processing tax payer advocate refunds the beginning of June.May 20, 2020 at 11:03 am #4432211
While I still do not have a transcript of account available n/a, my wage and income updated again to include my 1099-g. Still waiting for the 1099 to show last year’s tax refund. So seems to be moving a positive direction.May 20, 2020 at 9:50 am #4432209
I called the advocate number and the guy I talked to said he can’t give me any information.
So I called again the next day and the lady I talked to said the same thing. She said she can’t access my account and this is a global problem so when the shutdown is over and everyone returns to work, we will get answers.May 20, 2020 at 9:40 am #4432207
What number did you call? Every number I’ve called it says “due to brief technical difficulties, we are unable to answer your call at the present time” regardless of what time I try to call.May 19, 2020 at 11:19 pm #4432199
@brittany I called the IRS number at 7:00am and was hold for an hour.May 19, 2020 at 3:43 pm #4432179
I just talked to a tax advocate assigned to me by my congressman. I’m in Ma. He had me refax him my forms so he could send them to someone in an open office directly. He said if all goes well it should be processed and paid out to me by July 31st. He hopes. Maybe sooner but that’s his best guess.. so 😔May 19, 2020 at 12:13 pm #4432163
This is tax advocate number, they can see what everyone else can see. The first I talked to was a POS and not helpful.May 19, 2020 at 10:14 am #4432139
Same. Just told to expect another 6 weeks. I’m so upset. I faxed everything in 3/13. I’m so livid. I also called a tax advocate she said things were sent to wrong departments but not processed yet. She sent my info out but said it will still take at least 4-6 weeks.May 19, 2020 at 10:04 am #4432138
What number is everyone calling to talk to an IRS rep? I’ve called a couple different numbers and I can’t get a live person.May 19, 2020 at 8:15 am #4432133
Omg, are you serious! WTF, we should get interest. The government is so concerned with getting people their stimulus checks but what about tax refundsMay 19, 2020 at 8:02 am #4432131
I just got off the phone with the IRS and they said that they received everything and that they will start working on it within 10 business days and to expect my refund in 6-8 more weeks… I like most of you sent everything back in March. I’m done :(May 18, 2020 at 7:55 pm #4432116
I believe it is supposed to be finally processed. There wasn’t much in the notes and because it hasn’t been processed the lady couldn’t see my return. I will call again on Monday if there hasn’t been any updates with my transcript.
On a side note, the department that sends out letters is not back.May 18, 2020 at 7:10 pm #4432112
Did they say you should have a DD date within the next 10 days?May 18, 2020 at 6:53 pm #4432110
@FaulknerW103 right? Absolutely NEVER again. TT did so many so dirty this tax seasonMay 18, 2020 at 5:36 pm #4432101
I had my 1099’s updated as well and did not file for unemployment.
The fact that the Income Removal Service is taking calls this week must mean that they’re opening their offices again at a slow pace.
I, for one, will never EVER be using TT again.May 18, 2020 at 2:47 pm #4432095
Spoke with someone at the IRS and I was told that they mine was still processing, but they were working on it within the next 10 days.
Faxed 3/19May 18, 2020 at 1:58 pm #4432077
Jwk search for IRS transcript and sign up or either sign in.May 18, 2020 at 1:57 pm #4432076
I didn’t file unemployment.May 18, 2020 at 1:14 pm #4432069
how did you guys check incom&wage update?May 18, 2020 at 1:12 pm #4432068
My wage and income documents updated yesterday morning and I did not file for unemployment. WMR reads “still processing”May 18, 2020 at 10:13 am #4432025
I didnt file for unemployment but my wages and income was updated.May 18, 2020 at 9:58 am #4432023
I filed 2/1 and sent documents 3/5
Updated wage and income
For those that updated wage and income- did you file for unemployment? I’m thinking that has something to do with itMay 18, 2020 at 7:09 am #4432005
Normal phone lines are up today!! Good luck FamMay 18, 2020 at 12:20 am #4431994
The fact it seems a lot of update wages tells me this was just an automated posting of W-2 info as my 1099 info was NOT posted as it had been every other er year. Pray I am wrong.May 17, 2020 at 9:30 pm #4431991
My income and wages also updated. Fingers crossed there will be some action this week!May 17, 2020 at 7:58 pm #4431990
Honestly, I hope this is a sign that they are beginning to process things. I also filed with TT and I’m so frustrated that they didn’t notify me of this and that they still charged me their ridiculous amount (which I only agreed to pay bc I thought it would be coming out of my return)May 17, 2020 at 7:56 pm #4431989
My wages also just got updated!May 17, 2020 at 7:49 pm #4431987
My wage transcript updated as well!! A couple weeks ago an account transcript was available via 2019 but no updates on that. Only says as of May 11th but no return filed stillMay 17, 2020 at 4:56 pm #4431986
Likewise! My account got populated, no return transcripts just yet. Things are looking up!May 17, 2020 at 9:58 am #4431963
My wage and income populated as well! Maybe by Monday everything will update!May 17, 2020 at 9:54 am #4431962
My wage transcripts for 2019 updated as well! Wow that’s a little movement. Maybe next week us healthcare folks will start seeing some damn updates
Yesterday was TEN weeks since I sent in required docs via fax.May 17, 2020 at 9:28 am #4431961
JJ wilder same thing here. Wage and income updated but nothing else. Maybe that means we will see more progress this week.May 17, 2020 at 9:19 am #4431960
My wage and income transcript updates overnight.it is now populated with my W2 info for 2019 rather than “no return filed”. No other transcript available tho, so no update on DDD. .May 16, 2020 at 9:12 am #4431901
Collections was no help to me, wouldn’t even look me up. So typical the government will accept calls if you owe them $, but they owe you they won’t even update when you will even be able to call.May 15, 2020 at 8:49 pm #4431836
1 (800) 829-3903
Do not enter your social and press option 4May 15, 2020 at 4:40 pm #4431819
What is the number you’re calling? Thank youMay 15, 2020 at 12:44 pm #4431799
I talked to someone in collections today. Not much help just that my fax was in system and being processed but since shut down minimal are being done. She was not sure when they would resume the areas where they were paperwork was faxed. Each state is different. That’s all she knew. So filed accepted 1/30. Faxed 3/13. Still processing.May 15, 2020 at 10:56 am #4431791
Spoke to IRS agent today. Confirmed my faxed forms had been received on 03/11/20. Errors resolution has been working on manual stimulus payments and are due to resume processing manual holds . Was told it could take up to 30 days to see any changes on N/A transcripts. Good enough for me, hang in there folks.May 15, 2020 at 10:47 am #4431789
Update: Actually spike with an IRS agent today out of NY and he confirmed that my faxes sent on 03/11/20 were received and loaded along with my return to be processed. The errors resolution team returned to process stimulus payments up until 05/15/20. They are expected to resume processing now and I am to be expecting updates between 05/18 – 06/15 2020. Could have been better Could have been worse in my book. Keep calling, Keep posting, and Stay positive, our Refunds are coming.May 15, 2020 at 8:07 am #4431780
Just tried calling IRS cuz I thought I saw something on here that the IRS was going to be taking calls today. NOT TAKING CALLS!May 14, 2020 at 11:24 pm #4431771
@stillwaiting2 Thank you!May 14, 2020 at 4:27 pm #4431736
Spoke to Princetta A at TT on 4/27 and was refunded TT processing fees. She offered to cover any overdraft charges also but I didn’t have any.May 14, 2020 at 4:21 pm #4431733
Austin, TX 855-204-5020
Cincinnati, OH 855-262-0485
Fresno, CA 559-456-7233
Kansas City, OH 855-892-7588
Ogden, UT 855-309-9361
Completed with TT on 2/5; received letter 3/3 faxed 1095 & 8962 on 3/5- status reads “still processing” since February. Called IRS before shutdown & rep I talked to said she couldn’t confirm receipt of information.May 14, 2020 at 12:34 pm #4431708
Still nothing 7 weeks from faxing paper work and there nobody to call to answer no questionsMay 13, 2020 at 10:37 pm #4431642
I faxed my paperwork back to them on 03/05/2020 but I have now misplaced the fax number I used. Can someone please provide it to me?May 13, 2020 at 10:06 am #4431571
No refund or stimulus yet. Faxed mine March 19 and confirmed it went thru.. friend had same issue and paid certified public acct to screw his up. Fax dead by that time. Mailed to irs. They at least got their stimulus but no refund. I didnt even get my stimulus. Another I know who worked 18hrs a week min wage is getting 825 week unemployment. Life is not fair.May 12, 2020 at 11:14 pm #4431550
I believe the fax # is no longer accepting faxesMay 12, 2020 at 11:12 pm #4431549
That would be great if the error resolution dept opened this Friday. We should get interest for having to wait or something, TT screwed us so bad. They need to be held accountableMay 12, 2020 at 10:38 am #4431508
I heard back from my congressman a few minutes ago. I’ve been assigned a tax advocate but she can’t do anything until the error resolution department reopens.
They said in the email that the tax advocate has set a “next contact date” for July 13th…
I feel so defeated…May 11, 2020 at 11:40 pm #4431479
Hello, I’m in the same boat. I mailed mine. What fax# did you send it to? Should I fax mine as well?May 11, 2020 at 4:39 pm #4431451
This is possibly the best explanation. Error and resolutions department is the main office for all of our concerns.
My state representative office has told me anything worth waiting for is after the 15th of this month, when supposedly they will be returning.
I faxed forms in 3/16 if anyone else is wondering and that was confirmed.May 11, 2020 at 3:33 pm #4431445
I won’t believe anything until I actually see a DD thoughMay 11, 2020 at 3:32 pm #4431444
I had a TA call me today and she said until error resolution dept is open again she doesn’t think my refund will be processed. She looked up my case and she said I did have a referral and was supposedly near the top of the pile I’m assuming maybe contacting my state rep maybe got me there, not sure though.
I think someone had previously mentioned pretty much the same thing.
When I talked to someone in COLLECTIONS last week he told me to try and call back in 2 weeks.May 11, 2020 at 7:21 am #4431409
Glad to see I’m not the only one in this boat.
Filed 2/3, mailed in forms on 3/12, and nothing. Its geting quite ridiculous. We haven’t had any income since March other than the stimulus. We really need the money :(May 11, 2020 at 6:34 am #4431404
I filed my taxes 02/04 and was accepted instantly with TT.
On 03/10/2020 I had to fax over 1095-a and 8962 which I have confirmation irs received according to my tax confirmation.
Still till this day I have gotten no update, looks like I’m not the only one having this issue?May 10, 2020 at 8:42 am #4431361
I don’t care so much about the hold up. I am more upset that IRS just closed there doors and didn’t tell us anything definitive about the shutdown and what is affected. No one to call no website with accurate information concerning errors and resolutions. Its like they were taking care of everyone but us and forgot to tell us the time frame has changed.May 9, 2020 at 11:26 pm #4431350
Not sure where my previous posts went, but I talked to my representative and she said my return is not being processed until Errors and Resolution department opens back up, which optimistically on May 15th. Fingers crossed until then.May 9, 2020 at 2:15 pm #4431309
Yes, the nice lady I have been emailing back and forth with and whom I mailed everything to is the assistant for the US representative For my state who works in D.C.May 9, 2020 at 12:29 pm #4431302
Blare, I hope you mean the U.S. Representative for your district in your state, because I don’t believe a state representative would be able to help. For a federal tax issue, one wants to use the federal level.May 9, 2020 at 10:58 am #4431294
I have Contacted my state representatives office and mailed them everything I faxed to IRS.. I will update if I hear anything else about my situation
Still no updates on WMR or on transcriptsMay 8, 2020 at 11:28 pm #4431257
But tax paying citizens are still waiting on their refund 13-14 or more weeks later. It’s not rightMay 8, 2020 at 11:27 pm #4431256
I believe the majority of e-filed returns are just run through a computer system. If a return is flagged for something that’s when an actual person has to “review” or “fix” whatever the problem is.
I’m sickened by this, I know people that are claiming pandemic unemployment benefits that in no way qualify because they haven’t worked in 15 years but have already been approved and received over $5000 in retroactive pay from the federal government.May 8, 2020 at 6:57 pm #4431232
This is actually getting ridiculous at this point. What can we do?May 8, 2020 at 3:36 pm #4431213
I filed on 2/8. Got the letter and faxed the forms back on 3/17 with a blank page 2. Still no update.May 7, 2020 at 11:04 pm #4431146
@pt03, I strongly suspect the IRS works from the top of the stack (last in, first out) anyway. By doing so, they can maintain their claim that “90%” of filers get their refund within 21 days. But if they were to start sending everyone to the back, they’d run the risk of developing a backlog that would mean significantly fewer filers would get their refund within 21 days.May 7, 2020 at 10:29 pm #4431144
I’m just wondering how are they still processing new efiles but havent got the old ones out of the way