Don't know what's going on

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  • This topic has 18 replies, 2 voices, and was last updated 8 years ago by Tiby.
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  • February 7, 2017 at 9:19 am #4160496
    Lasondra Graham

      I filed 2/2 it’s now 2/7 and the wmr website,app and toll free number all state the same they can not find any information on. My refund I have closed the browsers and everything don’t owe anything so I’m not sure what’s going on .

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      • February 8, 2017 at 8:16 pm #4162545
        Tiby

          The letter is dated the same day I couldn’t pull up my info. People can believe what they want but I am sitting here with the black and white letter in my hand. I have filed the same way for over 20 years and if your info just disappears like nothing has been filed….. SOMETHING IS WRONG

        • February 8, 2017 at 8:12 pm #4162536
          Tiby

            And by the way…. if it doesn’t come up in 1 browser don’t waste your time with 5 other

          • February 8, 2017 at 8:11 pm #4162533
            Tiby

              @kennendy
              I was accepted on the 24th. Had 1 bar until Feb 3. Now there is nothing. It looks like I never filed. None of my info has changed. This is absolute bullshit. I called and they said nothing can be done for at least 60 days.

            • February 8, 2017 at 5:51 pm #4162423
              shelzmike

                Sorry, one more thing. Browser does not matter, using the IRS2GO App makes no difference either. If some people are saying it works, OK, but I am telling you not to worry yourself sick trying 5 different browsers and IRS2GO apps on a bunch of devices. Just wait a day or 2. Waiting is all we can do really…

              • February 8, 2017 at 5:50 pm #4162422
                shelzmike

                  This is the most misunderstood event I read about on this forum (as it pertains to WMR anyway). Same thing happened to me. Filed on 2/2, then I had the first bar for a few days. Then I got the message stating no info found or whatever on Monday. I waited till the next day, please understand WMR DOES NOT update more than once a day and that is usually overnight.

                  Yesterday (only 1 day after my info disappeared), I had my one bar back.

                  Today, (2 days after my info disappeared), I have 2 bars with a DDD on this upcoming Friday.

                  I have read others had this same thing happen, so in many cases it may just be a sign that the status is changing and you may be expecting something soon.

                • February 8, 2017 at 5:02 pm #4162397
                  Kennedy

                    Tinyone ,

                    Also , when did your wmr update to can’t locate your info ? Before or after the letter ?

                  • February 8, 2017 at 4:59 pm #4162394
                    Kennedy

                      Tinyone ,

                      When did u file ? And get accepted ? I wonder why u are under review ? Did u change anything ?

                    • February 8, 2017 at 3:45 pm #4162345
                      tinyone

                        I just received a letter 4464c which means its under a thorough review. I have to wait 60 days until the review is conducted. At first my WMR was showing being processed with one bar now it shows now info available like my return was never filed.

                      • February 8, 2017 at 1:42 pm #4162254
                        Barb

                          If you are filing married filing joint be sure to use the primary’s social #.

                        • February 8, 2017 at 11:41 am #4162085
                          jessica

                            I filed on 01/30 and still no update it wont even show anything.

                          • February 7, 2017 at 5:42 pm #4161450
                            Lasondra Graham

                              @dollskin thank you!!!

                            • February 7, 2017 at 4:29 pm #4161403
                              Dollskin
                                @dollskin

                                Download the IRS2GO app in your Google play store (android) app store (ios)

                                The IRS2GO app should work for you.

                              • February 7, 2017 at 9:42 am #4160529
                                Lasondra Graham

                                  @candy the company I use does it for free there are no fees and I’m entering it just as they have it

                                • February 7, 2017 at 9:36 am #4160522
                                  candy

                                    Did you guys file through a tax company? Do you have the exact amount before they took their fees out? That could be the problem.

                                  • February 7, 2017 at 9:32 am #4160519
                                    Lasondra Graham

                                      @tinyone they told me since I filed so early they couldn’t find anything on me yet

                                    • February 7, 2017 at 9:28 am #4160509
                                      tinyone

                                        I have tried calling and they say the same bullshit wait the 21 days. It looks like nothing was filed up until Friday I had 1 bar with tax topic 15 and refund amound. Now there is nothing

                                      • February 7, 2017 at 9:26 am #4160506
                                        Lasondra Graham

                                          @tinyone did you try calling also

                                        • February 7, 2017 at 9:22 am #4160503
                                          tinyone

                                            Same thing is happening with me. It says no info found!!!!

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