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Can't get transcript it says call identity protection unit

Home Forums General Discussion 2015 Tax Season Can't get transcript it says call identity protection unit

  • This topic has 2 replies, 1 voice, and was last updated 7 years ago by Adam.
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  • #4101972
    dizznyse215

    I Can’t view my transcript it says call identity protection unit what is that all about

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  • #4102075
    Adam

    I had the same thing. I called in yesterday and after waiting on hold for over an hour the woman who answered took my information and came back and told me I made to many attempts to login online. She said the lockout will eventually fall off but there was nothing she could do about it. She did tell me that it will not affect my return. I was accepted on 1/20 and have no bars and no codes and it says I have no transcripts for 2014 yet. I WANT MY MONEY!!!!

    #4101995
    Pagels

    I got the same thing apparently they want you to call to verify your identity

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