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Cannot provide information…allow 24 hours

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  • Topic Starter
  • #4209440 Reply
    IGMR Admin

    If it has been more than 24 hours since you received an “accepted” e-mail, but your information does not show on WMR…

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  • Author
  • #4244621 Reply

    This happened to me. Federal was accepted April 12 2018 at 4pm and state accepted 2 hours later. CA state just approved my refund today and will get it in 10 business days but when check irs wheres my refund keeps saying i may have entered information incorrect. I verified its all correct and correct fed refund amount and then asks me to enter day filed and when i do this it says it cannot provide information on my refund to wait until 24 hours after receive acceptance email (which its been 48 hours). I took education credit (american opportunity credit) but that is it form 8863 is correct.

    #4223901 Reply
    Margarita CORDOVA

    That happened to me i was entering the refund amount wrong. Check if your entering your information correct.

    #4215404 Reply
    TX diva

    I am still experiencing this issue. Filed February 3rd. Any insight to why this is happening?

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