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Wheres My Refund Arizona – Share your experience with filing your Arizona Tax Return and tax refund progress with others. If you have state information this is a great place to post. To check Arizona Wheres My Refund? go to Arizona Department Of Revenue
Join the conversation about your federal tax refund here
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Requested DD on my AZ tax refund, and today I see I got a letter from Arizona Department of Revenue in my Informed Delivery from USPS.
So it looks like paper checks are the norm this year, even when DD has been requested. At least it only took five days for the check to show up after my refund was approved.
How long does AZ take to issue refund? This is my 1st year actually getting money back so I have no idea on the time frame? I also see a lot of people saying they recvd a check although they elected DD? What is that all about. I filed and was accepted on 2/14 so just trying to figure out what to expect…any help is appreciated. Thanks
Yay my check is showing in my informed delivery! Thank goodness! Dont think next year I’m going to even bother with putting in my DD info since this is the second year this has happened!
Officially got check! @janet no it’s not just prepaid, I had mine set for DD to my regular Bank of America account and got a check instead.
Just wondering if they are sending checks only if you are a prepaid card holders? I put dd i have put my bank information. So im wondering. Im i going to still get a check? Someone please respond to my question. Thanks
OFFICIALLY DONE WITH STATE!!!!
Now to wait for PATH to lift!!!2/5 to 2/11 Informed delivery says we got our check. So stupid, we put DD info on our return.
I think I finally got mine too!! Informed delivery shows mail from AZ DOR!! :)
Looks like I got my paper check in mail today was a 2/5 that became a 2/11 and now it’s a mail check for some reasons oh well
@Waiting for AZ I hope your right. I have funeral services I need to pay for so I’m just a tad bit anxious to get it this year! Glad to hear someone got theirs though!
Thanks!!! @Waiting for AZ!!
Informed delivery is through USPS. You have to sign up there
I am not sure where to find the informed delivery?
I am new to the whole mailed check thing…
Can someone tell me where to find informed delivery? Does it populate when you check the refund status?My date went from 2/5 to 2/11 and even though I chose direct deposit a check was mailed. It arrived today. I didn’t bother calling because I didn’t want to hear the lies. It should be coming soon for those of you that are waiting.
Nothing for me today! Hoping tomorrow or saturday!
Nothing in my informed delivery for today 😞 my guess is Saturday I will get it cuz they only mail out on Wednesdays and fridays
Submitted AZ with Fed in 1/28, accepted same day, direct deposit for both. AZ status originally said it was completed 2/5. Did not receive a deposit within their time frame (2 days), so I called. They said a check would be mailed by 2/8, citing an increase in fraud. By 2/13, no check had arrived. I began to worry about mail theft (we have dealt with that in our neighborhood). Called back, said check was issued 2/5 but hadn’t been mailed yet “maybe it will be with the next batch,” rep told me. Checked today to see if there was a mailing date, it now shows that my return was processed 2/11. Informed Delivery shows check arriving today. I’ll be a little cynical and say that all the holds and delays and misinformation we’ve been getting have less to do with fraud and more to do with the interest state and federal governments earn on the taxes we overpay. Fraud is serious, but not as difficult to catch and avoid as we are led to believe. Anyway, for those who switched from 2/5 to 2/11, your check could be in the mail today so keep an eye out. Good luck!
@holls yeah, the same thing happened to me when I called thru the automated system…based on what happened last week with other people on here, I am guessing we will get our checks tomorrow or Saturday hopefully
@notaccepted no when I use the automative system it says it hasn’t been processed but online says different. I’m gonna call today! But Im majorly over it!
Same here… 2/5 to 02/11. DD info is on my return. No DD as of yet.
@hills did they tell you if it had been mailed and date of mailing? Agreed on how frustrating this is that the DD info was totally ignored.
I also went from 02/05 to 02/11. Of course no DD and calling the ADOR line to find out if it has been mailed out is pointless. I originally elected DD for my return and of course nothing today! I really would love a face to face conversation with who ever it is that cant seem to actually send something DD rather then a check.
@randall, I’m not sure that’s the issue. A lot of my friends filed same time as me and received direct deposit last week.
https://www.abc15.com/news/let-joe-know/get-a-tax-refund-you-may-have-to-give-some-back does anyone know if this has anything to do with the delay/misinformation?
I am so glad this is my last AZ tax return. Everything government in AZ is ass backwards and slow as molasses.
Still waiting after choosing direct deposit and filing 1/26 accepted next day… and WMR telling me 2/5 it will be deposited in two days or a check will be sent in three days. Like many of you, my date went up to 2/11 sometime in the last week.
I moved to Seattle and we’ve had a lot of snow, but the mail is still coming–just no check in the mail or deposit to my account.
MY DATE WENT FROM 2/5 TO 2/11! What is really going on?
Ok well based on what happened to me & frustrated you guys should be getting your checks in the mail this Saturday. Ours both originally said 1/29 then switched to 2/5 and we got our checks in the mail that Saturday. Fingers crossed for you both.
My process date changed from 2/5/2019 to 2/11/2019, I’m confused because the website stated checks will be mailed within 3 business days and direct deposit will be deposited within 2 business days. I selected direct deposit and was told they are mailing a check. Very misleading and inaccurate information dealing with the state website. Not sure what’s going on
My processed date changed today from 2/5 to 2/11…ugh…hopefully it is on it way! 🙏
Had the 2/5 processing day also and still nothing in the mail yet…based on other replies, my guess is the check should come on Saturday…hopefully
Super irritated at AZ. Filed 1/30 accepted the same day. Clearly put Direct Deposit info. Processed 2/5. No direct deposit instead they are mailing a check. What’s the point! The yahoo on the phone started spouting off about identity theft. The only issue I have with that is nothing has changed on the return. I could see if it was a different address or anything else. The guy was rude and did not help.
my return was really fast this year. Filed on 2/1 and received my deposit on 2/6. Funny thing is that I was going to check that day for the status, but then I got a deposit notice. Now i’m just waiting on my federal return, but that won’t come until after the 16th due to PATH.
@curiosity yay!! I also am waiting for the path to give me my federal! Good luck everyone!
Super weird! My informed delivery didn’t show my check showing up today but I went and checked the mail anyway just on a hunch since @frustrated & I had the same processing info and sure enough my check was in the mail!
Yay!! I’m done with AZ state! Now just waiting on the Path Act hold to release my federal! Goodluck everyone!
@frustrated Thank you for the info
I never tried the automated just talked to someone! Mine did come today! Still waiting on fiancés his said the same thing and nothing yet!
Has anybody call the automated line cause I have same message on website that most of you have but when I call the # it says my return hasn’t been processed but website says I have be processed on 2/5. ?
Yup! Same here! Nothing in the mail!
😢😢 nothing in my informed delivery from them. Congratulations @frustrated you’re the lucky winner of the great mailman race!
I have the informed delivery also and nothing for today…hopefully Monday!! Congrats! @frustrated
I have informed delivery and it looks like my check is in the mail today! So we’ll see!
Still haven’t gotten mine yet either 😞
Also Just FYI I still haven’t gotten my check in the mail yet. At this point I don’t even believe they have actually really mailed it….I’ll probably be off the path act and get my darn federal Direct Deposit before I get this stupid check! 🙄
Completely agree Holls
What’s the point of putting in DD information if they are jutmst going to send it by check. This is the second year in a row they have done this! I’m over it!
Filed 1/28, Accepted 1/29. Where’s my refund message:
The refund process was completed on 2/5/2019. Paper refunds mail within three business days from this date. Direct deposits are in your account within two business days from this date.
Sorry you are all going through it, too, but I am glad I’m not alone lol–This is my last AZ return, I moved!
This is just crazy….mine has been saying that message since 2/5 so hopefully it doesn’t get pushed back any further. I know when I called them yesterday, she told me that mine did not show a mail date yet in they system and that is when she told me that they only mail on Wed and Fri. I am tempted to call back to see mine shows a mail date yet. I would be nice if there website would have this info so we dont have to keep calling. I even tried calling the automated system and that told me that my return had not even been processed yet…so who knows what is going on!
Omfg!!!! I just checked mine too & it says the exact same thing now! 2/5 not 1/29!! 😩😩😩😩😩😩 That would explain why I haven’t gotten anything! I’m so saddd now! 😢😢😢😢
I checked the state site again and now it says the same thing but the date changed from 1/29 to 2/5
The refund process was completed on 2/5/2019. Paper refunds mail within three business days from this date. Direct deposits are in your account within two business days from this date.I have the informed delivery thing to tell me what mail is coming. Didn’t see anything from AZDOR 😢☹️ Still waiting….
@frustrated ok, well that reassures me then at least, that I am not alone lol. Now I am just wondering how long it will actually take to get it :(
@notaccepted I was told the same thing! When I look at my paperwork I see that I did put my dd info in, I was also told by a rep that more than likely they couldn’t verify the account was mine so I’m receiving a check
Sighhhh so now we wait on the mailman. 😖 mine was supposedly mailed out last Wednesday 1/30. I’ll keep you posted on arrival time.
Ugh, so I just talked to a rep and she said that I don’t have an offset but my refund is coming by mail. She said she did not see my banking info. I checked my return and it was on there so I am not sure what happened there. She said that they mail checks on Wed and Fri so hopefully it is mailed out today… fingers crossed…again
So @frustrated & @not accepted it sounds like you both will be getting checks in the mail. Either for an offset or for some other reason & it doesn’t look like they are coming quickly. Mine was supposedly sent on 1/30 7 days ago & I still haven’t gotten it. It usually takes like 2 days to get things sent from in the state. I was looking at posts from last year on this thread and a lot of other people had the same issue. ☹️
I received my state this morning. I only had the DD of 2/6 and no other msg with it
@frusttrated
I could be wrong but when I got that message it meant that I had an offset of $25 and was getting a check in the mail. The check was supposedly mailed ok 1/30. I’m still waiting on it.Everyone else who has gotten approved has gotten a message similar to ours but it had an actual deposit date and not the whole bit about a check being mailed. I would call them and tell them what you see online and ask them. That’s how I found out about my check.
Got this message and still no direct deposit, anyone else still waiting?
The refund process was completed on 1/29/2019. Paper refunds mail within three business days from this date. Direct deposits are in your account within two business days from this date.I never got any notices about my offset either if I hadn’t called them I wouldn’t have known until my check showed up in the mail.
I first got the message that it was being processed and due to high volume check back in 2-4 weeks. This morning I received the message that my info could not be found. Then around 630 it updated to your return was deposited on 2/06/2019
Now I am wondering if I have an offset cuz my message does not give a direct deposit date. I have never gotten any kind of notices.
@unknown…did you ever get the message that I did stating the refund process was completed on…Just received message that my ax tax return is being direct deposited on 2/06/2019
@curiosity Thanks! And thanks for all your help!
Yay! Congratulations! 🎉🍾🎊
Just received the updated message…
The refund process was completed on 2/5/2019. Paper refunds mail within three business days from this date. Direct deposits are in your account within two business days from this date.
So it does update throughout the day :)
Now hopefully it will actually be in there in 2 bus days lol
Same message here…this morning I still had the 2-4 week message and then it updated to the no info message so I think it updates throughout the day. Fingers crossed it means we will be processed soon!
That’s the exact same message I’m getting. Hopefully since the wording changed maybe we’re processing? Does anyone know if it updates daily?
I am now getting this message and don’t know why. I filed and was accepted 01/30/2019
We are sorry we cannot provide any information about your refund.
Please review the information and if incorrect click New Search.
This inquiry was performed on 2/5/2019.
We are experiencing a high volume of requests, please check back in two weeks.@veearizona I just received the same message today also about not providing any info now…I am wondering if this is just something that comes up after checking too many times in a day….I have been with the 2-4 weeks message now since Saturday but I have been checking it a a lot today hoping for an update lol
@KC I’m not 100% certain but I believe so. I think they won’t accept your state until they receive notification that your federal has been filed & accepted by the IRS.
Is az a piggyback state like your federal refund has to be done to recieve your state taxes?
That’s the generic message like “your refund is still processing on the irs site” mine said that & to check back in 2-4 weeks up until 1/29 when it changed to what I posted earlier today.
Now it says this:
We are sorry we cannot provide any information about your refund.
Please review the information and if incorrect click New Search.
This inquiry was performed on 2/5/2019.
We are experiencing a high volume of requests, please check back in two weeks.Mine says unable to locate. It did this last year and I got a deposit a couple days later