Reply To: LIBERTY TAX FILERS

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  • February 4, 2013 at 1:39 pm #5500
    Anonymous

      My husband and I filed our taxes with liberty tax, our return was accepted and approved and we were given a dd date of 2-1-2013…here we are one 2-4-2013 and still no dd!My bank doesnt even show it as pending..This has never happened before to us, we elected to have the tax preparer fee taken out from our refund(which we’ve done every year)so I know it is sent to liberty tax’s bank first..so I called to see if they had at least recieved my refund because I can no longer get any info from wheres my refund on the irs site or the hotline and Liberty tax refuses to give me any info and they wont even tell me if they still bank with Republic bank anymore…from what Ive been reading about them online is they were trying to end their contract with republic bank but I can’t find if they actually did end it…They also have a lot of other stuff going on! so I dont think they are being completely honest with us, something is going on! I’ve filed with them for a few years now and this has never happened..is anyone else having issues with them? can someone at least tell me if you’ve experienced something similar or maybe ease my mind and tell me you filed with them and recieved your refund?

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    February 6, 2013 at 11:45 am #5801
    Anonymous

      ^ that guy is wrong…Liberty tax is through JTH Financial services….call them

      Live Customer Support (866)829-3278 – select option #2 and just tell them your info..they can tell you if they have recieved the money ahd if they have sent it to your bank yet or not…hope this helps

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