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    Chrissy

    Has anyone received their unemployment refund yet or seen an update on their transcripts ?

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Spoke with a CSR the other day. They told me that if I hadn’t filed an amended return, they had the authority to manually input an adjustment for the excluded unemployment. Don’t file an amended return. Call and if you manage to talk to a CSR 9no easy task these days) specifically refer them to the guidance in Internal Revenue Manual (IRM) 21.6.6.2.54, 8 step-by-step guide for them to input the adjustment. If they refuse, request a lead/manager callback.

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