January 29, 2015 at 9:49 pm #4115496
Share your experience with filing your Massachusetts Tax Return and tax refund progress with others. If you have state information this is a great place to post.
February 5, 2018 at 12:40 pm #4206201
Hello, new here. I filed with H&R and the emerald card, It says today that return was received 1/24 and it is being processed. Hopefully soon!February 5, 2018 at 12:34 pm #4206186
Mine was received on 1/29 no update.February 5, 2018 at 10:44 am #4206053
@Samantha-I’m seeing the same exact update as you including the green balance of the refund.
Push that over to me Massachusetts!February 5, 2018 at 9:42 am #4205933
Filed with TurboTax on 1/27 and accepted according to TurboTax on 2/2. This morning, 2/5, was, accepted on the “where’s my MA refund” page.February 5, 2018 at 9:24 am #4205918
Just checked my state and it finally says, “Your return was received on 1-Feb-2018 and is being processed. Please allow four to six weeks for processing, if you filed your return electronically. If you mailed your return please allow eight to ten weeks for processing.” I also checked my account and the amount is there in green…hopefully they move it along quickFebruary 4, 2018 at 8:40 am #4205395
For anyone who needs it, the phone numbers to the automated system are (617) 887-6367 or (800) 392-6089.February 4, 2018 at 7:08 am #4205364
What’s the number?February 3, 2018 at 8:36 pm #4205228
WMR says return was accepted jan 18th. When I call it says same thing only to please allow 60 days to receive refund.February 3, 2018 at 6:20 pm #4205161
It’s still saying no info for me as well, think it just hasn’t updated..and idk if the account page has any more info really…I heard if you call the number it updates before the website..I’ll have to look for the numberFebruary 3, 2018 at 6:04 pm #4205153
I filed on 1/29.It wasn’t accepted until 2/2.TT emailed me when it was accepted but Mass connect is saying there’s no info for me. Do they update their site on the weekend and do I need to register on ma connect to get more info than just checking on my refund status?I haven’t filed MA taxes in years,been out of state,I’m lost.February 3, 2018 at 8:00 am #4204662
Last year I filed and got accepted 1/27 and my refund wasn’t deposited until 2/23, hopefully this year is faster and smoother seeing how I waited until 2/1 to file and hopefully they have fixed issues from last year…last year I got my federal before state on 2/20February 3, 2018 at 7:41 am #4204642
Checked Mass Tax connect and it can’t find my refund yet, also on my account the balance is still 0February 2, 2018 at 11:59 pm #4204468
I filed on 2/1 and just got accepted like an hour ago (2/2) at 11:00 PM…here’s to hoping it comes soon 🤞February 2, 2018 at 6:39 pm #4204271
My MA state taxes were accepted on 1/30/2018, and I could see it on Mass Tax Connect as of 2/1/2018. It shows as a credit, just waiting on an approval now. Hopefully it’s sooner than later.February 2, 2018 at 4:14 pm #4204135
My MA state income refund was approved today (2/2/2018) notified via TaxAct. Not able to check the status of my refund on the state refund page..February 2, 2018 at 10:12 am #4203687
I filed on the 27th and no update. Balance is 0.00.February 2, 2018 at 9:54 am #4203671
I filed on the 27th. It was accepted and my mass tax connect shows my refund amount as a credit on my account. Just waiting for when they will send it to my bankFebruary 2, 2018 at 9:51 am #4203669
Still not accpetedFebruary 1, 2018 at 3:39 pm #4203117
I filed on the 28th Via TurboTax and it was accepted today Feb 1, 2018.January 31, 2018 at 1:38 pm #4202243
Filed on the 23rd still hasn’t been acceptedJanuary 31, 2018 at 12:50 pm #4202222
Filed mine on the 25th and still not accepted.January 30, 2018 at 8:25 pm #4201804
Just called the Mass DOR automated telephone system. Entered all my info and found out they haven’t received my return yet. They said if I e-filed, then check back in 4-6 weeks. And if I filed via paper return, to wait 8-10 weeks before checking back. Smh seems like MA takes their sweet @$$ time giving out refunds. Best of luck to everyone👍January 30, 2018 at 4:07 pm #4201618
Filed on the 26th. Still not accepted.January 29, 2018 at 11:00 pm #4201051
@nassassan and @jbrodeur76 were your returns accepted by MA or just sent over? I used TaxSlayer this year. They said they sent my state return but it hasn’t been accepted yet (not showing any records on MassTaxConnect)January 29, 2018 at 9:55 pm #4201005
You were able to file on the 28th? I went to my accountant the 25th and filed. Thought he said MA couldn’t be submitted until later this week. Fed return was nice this year, can’t wait until next year!January 26, 2018 at 9:19 am #4199508
Able to submit this morning.January 24, 2018 at 10:59 am #4199006
Does anyone know when Massachusetts will start accepting returns this year? (2017 tax year)June 15, 2017 at 12:46 pm #4197064
I filed my tax return in the middle of March. Return status check still says it is being processed. I called today DOR of MA and received an answer that there was a software problem that is causing the delays. I asked when should I expect my return now. “We do not know” was the response. I said that I understand the agent situation and do not blame her and asked for the manager. In response, I received the manager’s voice mail with recommendation to leave a message.
It is a mess in our DOD. If they have such a huge delay, it is not for us to call and wait 15 mins before an agent comes on and says that she does not know when I can expect my return. It should be in newspapers, on TV, on internet.
It is a mess in MA DOD.June 5, 2017 at 10:22 am #4196892
Still here waiting on DOR to update or do something. I submitted 1/28..received a letter 10.Apr..responded back 13 April via e message..no one reviewed until I called on 4 May…now they say could take a couple more months..not couple of weeks but couple of moths…in this day and age nothing takes 2 months..April 27, 2017 at 1:21 pm #4195949
was received feb 20th, got a letter march 29 asking for me and my sons social cards. mailed next day, still haven’t heard anything. website still shows processing, and anyone i talk to on the phone says they can’t give me info.
what the hell is going on.April 26, 2017 at 12:17 pm #4195880
April 26, 2017
I filed my return with Turbo Tax 2/18. Both were accepted 2/19, but my state refund has not appeared. “Where’s My Refund” tool says if I filed electronically and chose Direct Deposit, (I did both.), I should receive my refund in 4-6 weeks. At 9 1/2 weeks, it is still saying the same thing! I haven’t received a notice of any problems, and I expect there aren’t any since Turbo Tax is great. I feel so helpless.April 19, 2017 at 3:41 pm #4195549
I’m still waiting for my MA State Refund, logged into MassTaxConnect and it has the amount in green with negative sign, am i supposed to do anything more.. I’ve already put my back account info there. But i did put my bank information in a couple weeks ago. So not sure if there is an additional steps.
And does anyone know which number to dial so i can speak to a live person?March 13, 2017 at 9:27 am #4191296
Hey dcobb yes I’m still waiting for my state as well it still says it is being processed. Hopefully soon we should recurve something.March 10, 2017 at 11:27 am #4190854
Still waiting after six weeks..everyone I helped using turbo tax have received theirs. Spoke to DOR and response was..it is still in processing..anyone else out there still waiting on MA DOR..?February 28, 2017 at 8:14 pm #4187897
I was tracking my state refund thru taxconnect and had no update. Then on Thursday i saw an offset taken from my initial amt. I called the IRS and found out what it was for. The status online never changed to show a pending deposot but it went into my account friday/saturday night at 2 a.m. so its pretty quick. I only ended up with 300 out of 800.February 28, 2017 at 5:41 pm #4187867
From the MA website:
Your refund was issued by direct deposit on 28-Feb-2017. Please allow 3-5 business days for the refund to be deposited, and check with your bank to confirm.
Any idea of when to expect the deposit to clear? Haha 3-5 days I guess? I was kinda hoping it would be there on the 28th.February 28, 2017 at 6:33 am #4187675
Mine was DDD for Feb 28th. It is Feb 28th but no DD…February 27, 2017 at 11:31 pm #4187648
So I filled my taxes on the 26th of Jan . I just checked my state refund status today and said that it was direct deposted on feb28th considering that it’s still feb 27th so I logged onto my bank account to see if it was in or not and bam ! Finally got my state taxes . I got my federal feb 21st after them saying I would get it between the 23rd-28th . There’s hope ! I hope y’all get yours soon!February 27, 2017 at 1:07 pm #4187415
DDD date of FEb 28 after filing Jan 25th. Longest wait ever also but finally almost over…February 27, 2017 at 12:18 pm #4187385
I just checked my mass status and have a dd for 2/28 longest wait time for mass, but finally overFebruary 25, 2017 at 7:09 am #4186427
I filed 1/27 got my federal and Rhode Island refund, still no ddd for Ma but I woke up to a 300 more balance in green than 1/23 which is better than nothing so hopefully that means that I will get a ddd soon fingera crossedFebruary 25, 2017 at 5:25 am #4186406
Woke up this morning to see my state taxes in my account, it never updated online because I checked yesterday. I hope everyone else is as lucky!February 24, 2017 at 10:10 am #4186070
Filed on 1/27, accepted on 1/27, DDD of 2/24. They finally have updated the “where’s my MA refund” page, and I was told to expect a minimum of 4 weeks processing, so it looks like we are right on schedule.February 24, 2017 at 7:32 am #4185978
So I filed my state on 1/31 and I got an update on 2/14 saying I was being sent a verification letter. I still haven’t received the letter btw. But I called and they gave me a pretty lengthy list of verifications that I needed to send in. Does anyone know how long it takes to get your refund after you get everything in? The representative couldn’t give me any helpful information.
Thanks!February 23, 2017 at 10:44 pm #4185861
SO HERE’S MY TAX TIMELINE:
FILED AND ACCEPTED WITH TT 2/3
PATH MESSAGE UNTIL 2/15 AND THEN THE GENERIC “RECEIVED BEING PROCESSED” MESSAGE UNTIL I CALLED TODAY TO SPEAK WITH A REP.
MY STATE REFUND IS BEING OFFSET TO PAY FEDERAL FROM 2012. IVE LOGGED ON TO TAXCONNECT AND IT SAYS I HAVE A REMAINING BALANCE AFTER WHAT I OWE.
WHAT DO I NEED TO DO NOW? DOES MY REMAINING REFUND GET DD AS USUAL?
I STILL HAVE NO DDD FOR FEDERAL WHICH THE REP TOLD ME WOULD TAKE A COUPLE OF WEEKS ONCE THE OFFSET CYCLES.
IM SO WORRIED AND WANT TO BE PROACTIVE! ANY ADVICE?
AHHHH!February 23, 2017 at 9:32 am #4185377
I filed jan 25th and have been waiting with it having processed wtih green negative for weeks. I guess I should call again although I don’t think it will do anything. At least other people are having to wait too.February 22, 2017 at 10:47 pm #4184817
Filed mind and state accepted it Jan 26th .. still showing negative amount in green. I know people while filed wayyy after me and they got theirs before I did . I received my federal before the actual date it said i was gonna get it but why is state taking so long ?!? I swear I hate massFebruary 22, 2017 at 10:21 pm #4184763
I just wanted to chime in with my experience this year. Filed via TT on 1/31. Fed-wise, I’m among the 2/22 pathers. My state finally updated today. It must’ve been before noon but not before 6am because I’ve been checking both the WMR site and mass tax connect religiously. I finally received a DD for Friday, the 24th. This is the longest I’ve ever had to wait but at least we all know how it’s going down next year :/February 22, 2017 at 9:50 pm #4184747
Still impatiently waiting.. filed and accepted on 1/29. When I log into tax connect still shows refund amount with green negative.
The only time I called and spoke with someone the got the usual 4-6 weeks.
I’ve had plenty of friends receive their refund weeks ago. Before or after their federal returns.February 22, 2017 at 6:32 pm #4184457
So, i am getting both of my refunds sent by check and my federal is set to be sent out on Friday. When i log onto mass.gov to check my account for my mass refund, it says its been processed, my refund amount is shown in green with a green minus sign in front of it, does this mean i owe ( it’s the exact amount I’m supposed to get back)? Also when i check the where’s my refund on mass connect it says its still processing but on the other it says its been processed. Any help or insight would be appreciated ?