February 2, 2015 at 7:35 pm #4115489
Share your experience with filing your Kentucky Tax Return and tax refund progress with others. If you have state information this is a great place to post.
February 7, 2018 at 7:36 am #4208175
Does anyone know how to determine if a Kentucky state tax refund is offset?February 6, 2018 at 11:50 pm #4208002
I filed 1/29 federal accepted 1/29, state accepted 2/6. YayFebruary 6, 2018 at 10:40 pm #4207976
State finally accepted my return just now! Lol took foreverFebruary 6, 2018 at 5:35 pm #4207747
I filed on Jan 25th accepted by IRS 1/29 accepted by KY today 2/6February 6, 2018 at 2:17 pm #4207484
@Tiff & @bubbles: when did you file your state return?February 6, 2018 at 11:59 am #4207256
Mine was accepted today. Last year got mine on the 16. Seems to be on track for the same this year unless they really arent processing until 26th. I understand it as not processing refund until then, but so says the IRS.February 6, 2018 at 9:33 am #4206987
MIne was finally accepted today, however the site says they will not accept till Feb. 26th. I got mine 10 days after acceptance last year and I.d. verify. Hoping it doesnt follow what their site says.February 5, 2018 at 4:04 pm #4206399
I called the Kentucky Department of Revenue today and she said they wouldn’t start accepting until closer to the 26th of February or on the 26thFebruary 5, 2018 at 3:30 pm #4206365
My ky state has not been accepted yet either. Those of you saying yours was please tell me how you knew it was. I put my info in on ky state where my refund and it gave me a generic message so then I typed in a random ss number and amount and got the same message so I am sure mine hasn’t. The message said a refund hasn’t been authorized etc. why would our taxes not even be accepted. Ky always drops the ball and screws me over in some manner every year.February 4, 2018 at 11:35 pm #4205703
State return still hasn’t been accepted! Turbo Tax still says state is pending. Filed the 24th anyone else still awaiting acceptance for state?February 2, 2018 at 2:36 pm #4204045
State has yet to be acceptedFebruary 2, 2018 at 10:20 am #4203705
My KY return was finally accepted today.
Filed 1/4/18January 30, 2018 at 7:24 pm #4201751
Ky will not begin processing returns until February 26th, info listed on state refund site.January 30, 2018 at 2:02 pm #4201499
Filed mine on 01/20/2018, still pending.January 29, 2018 at 9:00 pm #4200981
Its actually 8-12 weeks on paper checks sorry!January 29, 2018 at 8:59 pm #4200980
According to Kentuckys website DD or debit card refunds are looking at 2-3 weeks …paper checks 5-12January 29, 2018 at 6:36 am #4200560
Has anybody had their Kentucky return accepted yet? Filed 1/24/18 still pendingMarch 26, 2017 at 9:37 am #4193595
Just thought I would update…..I got the message change to “approved and should be deposited within 10 days” on 3/16 and had the DD on 3/21.March 16, 2017 at 12:25 pm #4191831
Can anyone please tell me how long it took to actually receive your direct deposit after it said it was “authorized and should be within 10 business days”? I filed 3/10 and as accepted same day. Today it has switch to the authorized message.February 28, 2017 at 3:41 pm #4187831
I was accepted like 1/30 and I keep getting that unable to provide electronically message as well. Mine is direct deposit and I am wondering as well whats the deal.February 26, 2017 at 2:14 am #4186682
I was accepted on 2/9 and have not been contacted by KY for more info or anything. My status never updates. I also get the “unable to provide info electronically” message.
If I was an error free typical return, should I have gotten my refund by now?
I am getting direct deposit not check.
ThanksFebruary 19, 2017 at 11:17 pm #4179658
Anyone who has gotten their KY refund.. Did your status every update? I was accepted 2/9 and I always get a message telling me that my info cannot be given online.
Some previous years, I get my refund and the status online never changed. So that is why I am wondering.
Thanks!February 17, 2017 at 11:35 pm #4177375
I filed on 1/30 and received my state on 2/16.February 17, 2017 at 2:05 pm #4176388
Anyone heard from Kentucky that has credits?
My message said my info cannot be given electronically and if I’d like I can call them.
Everyone’s say this or do I need to call?February 15, 2017 at 1:59 pm #4171596
I filed on january 24 and accepted that day. I still don’t have any info from the stat of Kentucky. Got my federal back in 3 days total. What is is wrong with kentucky revenue. site always says no info but i know for sure they got it.February 15, 2017 at 4:51 am #4170810
I checked my status and it says my refund was issued on the 13th, but still have nothing deposited into my bank account and the Jackson Hewitt website still says my fund availability is pending?February 12, 2017 at 6:46 pm #4168268
Finally the website is back up!! Filed and accepted on the 24th, still says that no information found, give 2-3 weeks. I did have EIC and ACTC but I wasn’t sure if that effects state tax refunds as well. Hopefully an update this week!February 12, 2017 at 5:31 pm #4168223
Checked today and says direct deposit authorized and will be deposited within 10 daysFebruary 11, 2017 at 10:27 pm #4167906
You should be able to add a security exception to your browser. If you’re using a computer, click on the “Advanced” button, confirm the security exception, and you should be good from there.February 11, 2017 at 10:18 pm #4167884
Zachary: when I try it tells me that the security certificate is not validFebruary 11, 2017 at 9:13 pm #4167881
Is anyone receiving an “Error 500” while trying to use the Kentucky “Where’s My Refund” tool?January 30, 2017 at 3:45 pm #4155314
Check refund status and ky is not releasing any refunds until after 2/15March 12, 2016 at 7:42 pm #4149463
Nothing for me
There’s a different number to call to talk to a live person. Scroll down this page, it’s been posted.
I unfortunately, still have nothing…..March 12, 2016 at 10:08 am #4149440
When I call the 502-564-1000 number, it rings and rings and rings. The website to check my refund status said there is no information for me and I should call. I don’t know what to think. Kentucky has some very bad ratings for tax returns this year.. one has to wonder if the new governor has anything to do with it? I wish I could just find out what’s going on. Anyone else having trouble with the the 502-564-1600 number?March 11, 2016 at 11:46 am #4149419
I got it! Came in the mail this morning. Total of 42 days it took from date of initial acceptance when I filed. This included calling and finding out that even though the website said my refund was deposited to my bank account there was a glitch and it never went. Manual check had to be sent.
I urge anyone that filed more than 2-3 weeks ago to call and talk to someone.
Good luck to all, so glad this whole thing is over with! For this year at least…..March 10, 2016 at 10:16 am #4149343
I would advise calling and talking to someone. I just got off the phone and they said they need my w2 sent to them. I have no idea why, but anyway, they said there would be no refund until they received it.March 10, 2016 at 12:15 am #4149321
Filed and accepted 1/20. Still nothing, no money, no update, still processing…..blah blah blah.March 7, 2016 at 11:53 am #4145621
Anyone receive their money yet – check or direct deposit?March 4, 2016 at 6:16 am #4145336
I filed on 1/29/16. Its been five weeks & when I call the automated # it tells me my return is being processed. Still no direct deposit & today is 3/4! Ridiculous.March 3, 2016 at 12:17 pm #4145269
I spoke to them on the phone this morning. What I was told was that there was a glitch in the system and the message that updated that said refund was issued on 26th – nothing actually went out or was issued for anyone with this date. The lady I spoke to said she would see if she could manually issue the refund to me. She said she did and said since it was manually issued by her it has to be sent in a check. And it takes 2 – 3 days for the check to be printed/mailed. So according to her I will probably get it sometime next week.
So to summarize…who knows how many people show a message of refund issued on 2/26 and are confused and freaking out because their money has not hit their banks. No one notified tax payers of this apparent glitch, even though apparently the revenue dept. knows about it. If you want your refund you better call and have them manually issue it.
Good Luck to all!!!!!March 3, 2016 at 10:41 am #4145230
Mine says the same thing that mine was release to my bank on the Feb 26th. I still havent received it and it is the March 3rd. I am on the phone with them right now. Trying to see what is going on with it. Has any body received theirs yet?March 1, 2016 at 7:00 pm #4144998
No update, no money…nothing. It’s been 33 business days since I filed and was accepted and nothing…..March 1, 2016 at 1:04 pm #4144947
Hello, I was just wondering if your status ever updated? Mine has not!!!February 29, 2016 at 11:28 am #4144678
Update…..On Saturday 02/27 my message updated to
“Your 2015 return has been received. The direct deposit or prepaid debit card you elected for your refund was authorized and issued on Feb 26, 2016.”
As of this morning, 02/29 I still do not have a direct deposit to my account. It has been 31 days since the date my return was filed and accepted.February 29, 2016 at 11:12 am #4144671
It’s been 30 business days since I filed and accepted. Still no change. ????February 27, 2016 at 6:50 pm #4144442
I e-filed and was accepted 1/22… Screen kept saying no information on file for to long. I’m wondering am I typing something wrong. On 2/8 I called and was told they just start processing refunds on 1/29. Give it some time. I saw on 2/22 the screen changed to “they can not give me info electronically to call them”. So I called them and was told my return was already processed 2/19 Friday and I should expect it in 3-5 business days. I said how am I receiving it because I filed electronically. She said in a check. When I woke up and checked the mail at 11am this morning 2/27 Saturday I had a letter from the irs with A debit card with my name on it from Kentucky. I called and Registered the card and my return was in there.February 27, 2016 at 2:18 pm #4144415
Also today is Feb 27th and since February 19 I’ve had the same message
” no information can be given electronically , please call for further assistance ”
As I said above if anyone has had the same messages as me please help as to what happens after ?
I see some people have been authored and still haven’t gotten there deposit
It’s crazyFebruary 27, 2016 at 2:15 pm #4144414
This is crazy
I was accepted on feb 5
From Feb 5 – feb 18 it said this message ” We have no information for the social And amount you have entered ”
So basically no info at all about my return !
Then on feb 19th I was given the message saying ” We are unable to provide any information about your return electronically , for further info call 502 ……for further assistance ”
Well it’s now Feb 27 exactly 22 days since I was excepted and still NOTHING!
I’m so confused on why it’s taking this long !? I see some people have had similar issues but has anyone had this exact issue as me ?
Has anyone else recieved these messages and if so can you please share what happened after . The number u are asked to call neither isn’t open , you can’t get through it they have no info !
Any help would be greatFebruary 26, 2016 at 5:33 pm #4144232
Filed 1/19..received federal 2/10…still absolutely nothing from state other than “it’s being processed”.February 26, 2016 at 10:19 am #4144095
Those of you showing an issue date of 02/25….do you know how many days you had the message that said the below –
“Your 2015 return has been received. The direct deposit or prepaid debit card you elected for your refund has been authorized and should be issued within 10 days.”
I am currently sitting on 9 days with that message. I assume that the message that says my refund is issued will be next.