February 2, 2016 at 1:48 pm #4125517
Okay, I’ve just received the dreaded amend your return notice from the IRS. I have to fax the misssing form 8962 and other required papers and the notice says refunds will be issued 6 to 8 weeks after they receive it. I’ve been hearing different things all day–from 2 weeks to 16 weeks.
I’d like to hear anyone else’s experience with this and above all, the answer we all want–will this delay the refund? It’s hard to figure out if the delay is for the entire refund or only the new, extra amount they now owe me after completing the missing form.
Thanks and I want to stress that I will be back here posting my own results as soon as anything changes because I know how frustrating this is for all of us in the same boat.
The forum ‘2016 Tax Season’ is closed to new topics and replies.
April 9, 2016 at 11:30 am #4150088
Congrats. No progress for me yet. Faxed papers on 2/19 and wmr stills says refund date when available. Now for some reason I cant order trans because it says address is not matching. I put a change of address on my new papers I sent in, but its not working with my new nor old address.
Have you gotten any movement?April 9, 2016 at 5:32 am #4150085
Tried again after refreshing my browser.
WMR updated, check will be mailed out by the 15th…
Sooooo what happens with TT? Since I had opted for DD.
Also had anyone got their check on time?April 9, 2016 at 5:22 am #4150084
Old amount in WMR no longer works, which is same case for the amount from the paperwork, which I submitted from TT, although that could be wrong(?).
In a way I’m happy for the progress, but now I’ll have to wait till Monday to call and see if I can get some info.
No offsets, so that’s good.
Keeping fingers crossed!April 8, 2016 at 6:15 pm #4150082
@8962 saga I called the number but it didn’t prompt me with an opportunity to put in an extension. Just three options : 1- check status 2- if the refund was lost, destroyed, or stolen 3- check status of amended tax return.
I checked the status and it is still processing, of courseApril 8, 2016 at 4:22 pm #4150081
@8962 Saga I am Florida. But I will call that number today! Thank you so much! Hopefully I get someone who will give me information. I will let you know soon as I can.April 8, 2016 at 11:43 am #4150076
@Lavette. What state ate you in? Cuz i called 18008291954 ext 863 and one rep told me everything even before i got my transcript. She even explained to me why my amount was different. She probably told me more then she should have. Because when i callef back and got another rep they were suprised i knew certain dates so they could only confirm what was said already. Try that number. Im from JerseyApril 8, 2016 at 10:55 am #4150075
@8962 saga. Basically! I also asked them what EXACTLY can they tell us, because nothing is ever really told. She said, they are only customer service and can only say “what is on their screen”. They can not tell new amounts, new dates, any type of letters, etc because those are different depts.
They can only really tell you, that it has been process and what could POSSIBLY be the next steps.
I can’t be bothered with these people.April 7, 2016 at 5:18 pm #4150072
It been about 6 week close to 7 weeka and no update on WMR still says refund date when available. He was saying things without trying to give me what he know he really sees on the system. He said the errors department have closed out my issue and I should be seeing an update in 3-4 weeks. In so many words he was trying to say errors was done and fixed the problem. I could get him to tell me that however, he just kept saying it was closed out. Whatever that means. SMHApril 7, 2016 at 4:35 pm #4150071
@Melissa did you ever get your deposit
@Lavette you haven’t heard anything yet in reference to your refund only to just tell you to call back at a later date SMH
I did get approved it states that my check will be mailed by the 8th of April so I guess I’ll know something by this time next week hopefully I will actually get a checkApril 7, 2016 at 4:01 pm #4150069
Update: Okay I got someone different you was able to tell me more information. She confirmed that I am at my 4 week mark. She said I should be receiving either my refund or a letter (she did not say what the letter states) but to no give it till the 21st of this month (6th week mark). This is so draining.April 7, 2016 at 3:38 pm #4150068
I hear you. It will be 8 weeks soon and I have yet to get an update. The last rep told me if I didn’t hear something or get a DD by the 13th to call back. Yet, some barely waited 3wks. It’s really pathetic, especially when the reps see more information than they’re willing to give. You’d think it would better things on their end by communicating more details. It’s a damn shame.April 7, 2016 at 2:37 pm #4150066
Today I called them (multiple times might I add). Four weeks. Still nothing. I have no idea what to do anymore.April 7, 2016 at 9:04 am #4150061
Well i still haven’t seen any updates yet. It has been 7 weeks since I faxed in my papers. This is a crock of shit!April 6, 2016 at 10:10 am #4150052
well just to update you my refund was not in my bank acct but it did go through turbo tax bank and said it was sent to my bank. @levette, u will proly get an update by saturday. I will say a prayer for you. I know how much we all need this money!!April 5, 2016 at 2:12 pm #4150038
@melissa & @8962 saga that sucks that turbo tax is charging you guys. That is insane. It too, has been a long tax season and was really depending on the refund. This time frame really threw me off with bill and things. Sigh. I will keep you guys up dated Thursday-Saturday.
Let me know if anything changes!April 5, 2016 at 2:10 pm #4150037
I didnt use turbo tax i use a placed called vanmeter tax service and they use replublic bank. My personal bank does not have anything pending funds. I dnt know if it would be delivered by mail or ddd. UghhhhApril 5, 2016 at 1:22 pm #4150036
@saga8962….My refund already went through santa barbara bank which is the bank turbotax uses for their direct deposit. u can try there and see if there is anything pending under your ss# if you google sbbt….it will come up at santa barbara bank and trust. click on taxpayer and it will ask for your ss#. Mine was direct deposited. Keep me postedApril 5, 2016 at 11:00 am #4150033
Also now that you mention it I also had my fee for my Taxes coming directly out of my refund but they too do not know about my taxes being mailed to my house at least I don’t think they do but at this point it’s like what the fuck because I pretty much did my taxes myself when I had to fill out the 8962 but I’m pretty sure if they don’t intercept My Refund and take their fees they will be calling me or sending a bill but let me know when you guys deposit hit your bank and I’ll let you know when mine hit mineApril 5, 2016 at 10:55 am #4150032
@Melissa I’m not sure why they are mailing mine I guess because of my address changed but not really sure. Are they mailing yours? On the website it says your check will be mailed by April 8th so I don’t know if they’re still going to mail it or direct deposit it. I’ve been looking online and read in different posts and some people say that it was a mailed but then it would be directly deposited and then sometimes it will say direct deposit and it will be mailed so I’m not sure if they’re going to mail it or deposit it. Nevertheless I just want my money. Did yours say direct deposit or mail? It also say mail by the 8th so I’m assuming they will mail it no later than the 8thApril 5, 2016 at 9:12 am #4150028
@saga…well im glad u finally have an update but i wonder why they are mailing you a check instead direct deposit. But at least you have a light at the end of the tunnel. I actually got a notice from turbo tax that they were gonna charge our acct for our taxes because our refund didnt come thru so on top of everything else i had to notify them and let them know it has all been worked out.
@Levette….Hey girl. Yesterday would have been 5 weeks since i faxed mine in. So i would think you will have some news by saturday. I also couldnt put my 8962 amt in until wmr no longer accepted my old one. So if it still says processing they havnt finished your taxes yet. But I hope its soon. Is been a long tax season and this wait has been horrible. My husband has been out of work and we were relying on our taxes coming back so we had something to live on. Things are finally looking up now as this whole mess made us do something about our future so we started our own bookkeeping business. If it wasnt for having to wait for the irs we wouldnt have never made this decision. So things have a way of working themselves out. Keep me posted and i hope you get your refund sooner than later!April 4, 2016 at 5:02 pm #4150021
@8962 saga. Okay. That sounds good. Thursday is week 4 so between Thursday and Saturday, there should be some sort of updating or updates. I will let you know then!April 4, 2016 at 4:21 pm #4150019
@Lavette if you were unable to put your calculated amount and then you probably are not finished processing yet expecially if you are able to use your expected refund your original amount then chances are you’re not finish processing yet maybe Friday or Saturday the systems will update and you will be able to use your calculated amount online or on the app once you are able to use your calculated amount then chances are you have a refund dateApril 3, 2016 at 7:23 pm #4150002
@8962 saga & @melissa
I tried my calculated amount from the 8962 form through the automated phone call last night, and didn’t get anything. I guess that amount might be wrong? However, I tried my original amount and gave me the same response as wmr “still processing. Will get a date soon. ” blah blah.
This Thursday is my fourth week. Hopefully something will happen by then. Or at least a date or some information.April 3, 2016 at 5:27 pm #4150001
Melissa I was able to use my 8962 calculated information only through automated system and online my delivery date says it will be sent for mailed to me on the 8th but a representative did say that it will be released on the 3rd and then another representative said it would be released on the 17th only God knows what it really will be releasedApril 3, 2016 at 3:12 pm #4149995
If it makes any difference i still cant order transcripts but have a deposit date for the 6thApril 3, 2016 at 3:10 pm #4149994
@Levette and @Saga….The number is 1800-829-0582 ET 332. I have a reference number of 9021. idk if that helps. @Saga did you finally get an update when you used the amt from your 8962? Thats what i had to put in. If i tried the wmr with the amt the irs gave me it doesnt work neither does my old amt it only worked with the amt i calculated on my 8962. I have a deposit date of the 6th. The wmr said i shold have it by the 11th and the irs rep said it should be released by the 17th. So idk if it is here on the 6th i will for sure let you guys know. I have a feeling that some reps only have certain amt of clearence when they check our accts and others have more. Because i have gotten better answers with some and the same old 6-8 weeks with others.April 2, 2016 at 9:25 pm #4149989
Okay so I called the 800 number and used my calculated amount from my 8962 form and it actually gave me an update as to when my direct deposit should be sent and it gave me the amount of my refund which I already knew I’m still unable to go on the website and put any amount in there but it did give me a date for April 8th but not sure hoping that it works I see a lot of people with the 6th as their date so who knowsApril 2, 2016 at 6:31 pm #4149986
@8962 saga when I check with my old amount it stills says “your tax information is being processed. A date will be available soon” blah blah.
I don’t have information about a new amount, as IRS claim they can’t give me anything.
And the amount that I calculated, doesn’t work.
I can’t even order my transcripts.April 2, 2016 at 5:54 pm #4149985
@Lavette So are you able to check the website with your old amount or new amount and maybe just not your calculated amount because I’m not able to check it with neither of the amounts the old new or the calculated one that I came up withApril 2, 2016 at 5:12 pm #4149983
No update for me today… maybe next week or the week after… who freaking knows… they are giving everyone the run around and pissing everyone off. One day we will get our taxes back…. it’s just bullshit. Congrats to the ones that got an update.April 2, 2016 at 5:11 pm #4149982
My time line:
Letter send and faxed info on 2-18
I have called every day for the last 2 weeks. I get different information each time I call. From my paperwork was received to it wasnt received at all. Given the usual 6-8 week spill too. Sometimes I call back again that afternoon. I have been told a referral was sent to the errors department to speed up my return. Then told It will be 30 days from that date before they may respond. Was told on THursday that they are processing my return as if I had no insurance (I had marketplace for 6 months). Then I can do an amended return to get my money back they fine me. THis is crazy!!April 2, 2016 at 5:00 pm #4149981
@melissa yes please, can you share the number.
@8962 saga. My calculations don’t work either. Why make me do the calculations when it’s probably not right and will be changed.
I’m so frustrated and ready for everything to be over with.April 2, 2016 at 4:25 pm #4149980
@melissa plz share that numberApril 2, 2016 at 4:21 pm #4149979
@Lavette. Well the irs told me my new amount and that it wnt be released until the 16th. I tried today to check for updates with my new and original amount and its not registering. Then i tried with the amount that i came up with after doing the 8962 form. Still nothing. I cnt track my refund now. Not sure if i should wait or call on monday.April 2, 2016 at 2:56 pm #4149978
@LEVETTE…Monday would have been 5 weeks for me. I do have a number for a live person if anyone wants to use it. Let me know i will repost it. The whole process sucks and it makes it worse when you acant even get a rep to give you anykind of information. When i called a couple days ago she said my refund wouldnt be released until the 17th but the wmr says i have a deposit date of the 6th. and another part said the 11th.
@levette…..u will probably update next saturday. it looks like they update on fridays and saturdays finally gives us information.April 2, 2016 at 2:25 pm #4149977
Where did you get your new amount from? Irs doesn’t tell me anything and the calculations I did from the 8962 from doesn’t work. I never received the cp12 paper neither. This Thursday will be my fourth week waiting after sending in the papers.April 2, 2016 at 1:52 pm #4149976
@ ctex what is your update?
@ melissa congrats.April 2, 2016 at 1:48 pm #4149975
I cant order trans, wmr is stuck on refund date when available. Sent in paper work on 2/19 and was told by another rep to refax papers, so I did and called back 2nd rep said I didnt need to refax papers. Talked to a rep yesterday said its still in errors and allow more time. She said it show zero days remaining for them to correct but still no movement said she show april something should happen but she was not sure and show no letters was mailed since c12 in Jan. Spoke to a rep after her said show papers need to be refaxed told her I did that twice as recent as last week asked me to send 3rd time I said no because I couldnt get her to telling me why I needed to resend a 3rd time if it show they received fax. I hung up on her and call for a TA. Im frustrated this is unreal. I get different repsonses from each rep. I cant order my transcript anf wmr is stuck on same processing message.April 2, 2016 at 1:30 pm #4149974
@8962 saga….my wmr didnt register with my old amount or the new amt the irs gave me. I had to put in the amt I came up with on my 8962. My amt on my updated 8962 was diff than what the irs calculated after they processed my paperwork. Hope that helpsApril 2, 2016 at 1:27 pm #4149973
I was able to put my new amt in wmr and it finally updated. I have a deposit date of the 6th.
Lost Bars 2/19
Never received a letter but faxed paperwork anyway 3/1
Finally got a deposit date of 4/6
I will post and let you guys know if the deposit has been made.
@8962 Saga….Try putting in your new amount. The irs recalculated mine i put my new amount in and it registered with their adjusted amount. I do have a number to talk to a live person that is on my where my refund page. if you want it let me know.April 2, 2016 at 7:06 am #4149970
Ok so i checked the irs website and called the 1040 number and i used my old and new amounts and neither of them are registering. It prompts me to reenter. WTF!!!Does anyone know what this means and is this happening to you too. Im so confused and angryApril 2, 2016 at 12:31 am #4149969
@8962SAGA…When u talked to the rep yesterday she said a letter will be sent out stating my increase for my refund. But i have not received it yet. I still never even received the letter saying i had to send in my 8962 and 1095a. I got a rep who was nice enuf to tell me what i needed to send in. All they said was there is a hold on it and it will be released the 17th or 18th of april. But i can settle with that news becuz before this i couldnt get anyone to tell me anything.April 1, 2016 at 10:18 pm #4149968
What is the best way to get the most current and accurate update. Should i call 1040 number or WMR app or irs websiteApril 1, 2016 at 7:58 pm #4149967
No it wouldn let me use my old amountApril 1, 2016 at 7:12 pm #4149966
@Jessica W so you was able to check WMR with your old amount and it said approved even tho ur amount was diff? It never prompted u that ue amount had changedApril 1, 2016 at 6:33 pm #4149964
It said approved and I jus checked WMR because yesterday it was jus sayin approved but it did update today to sent it didn’t let me put in my new amount til it was approvedApril 1, 2016 at 6:12 pm #4149963
I never received a cp12 letter and I have no idea what my new amount is.
I just got off the phone with a rep and she said, as before, there will be no new news until after the fourth week. There should either be correspondance or a refund during the fourth week. I should call back that Monday of the fifth week, if nothing has changed.April 1, 2016 at 5:53 pm #4149962
@Jessica W. Does ur Wmr still say processing wen u got ur refund or did it say approvedApril 1, 2016 at 5:47 pm #4149961
Hasn’t *April 1, 2016 at 5:46 pm #4149960
I know if it updated it will be Saturday mine still has updated to sent and I gt my money wen the 30th
The forum ‘2016 Tax Season’ is closed to new topics and replies.