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  • #4115422 Reply


    Share your experience with filing your California Tax Return and tax refund progress with others. If you have state information this is a great place to post.

Viewing 200 replies - 1 through 200 (of 233 total)
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  • #4198414 Reply


    Filed 1/5/2018
    Accepted 1/8/2018

    It’s the 12th now and it’s still “processing” how are people getting there refunds so quickly?

    #4198403 Reply


    Authorized on 1/4. Received direct deposit on 1/9. I filed through the California MyFTB site.

    #4198401 Reply


    Authorized on 1/4. Received direct deposit on 1/9

    #4198313 Reply



    #4195061 Reply



    My refund was finally authorized on Friday, April 7. I had to call them last Wednesday to find out why it was taking too long to receive my refund. The man I spoke to said it was already passed the wait time and he said he would put a note on my file to process my refund immediately. So now I am waiting for my refund via direct deposit. Have you received your refund yet?

    #4194653 Reply


    Refund approved on 4/1. I have a direct deposit, any idea when I should expect it in my account?

    #4192087 Reply


    I was accepted 1/27 and was on the wait three months message until 3/11 when it went to the 2 month message and then on 3/13 i was authorized. DD received in Netspend account late last night.

    #4192009 Reply



    Thank you for the update.

    #4191650 Reply



    I spoke to them yesterday.

    The original timeline has gone from 2 weeks to 4 weeks to now 8 weeks to be processed.

    Clown show over there this year

    #4191529 Reply


    I e-filed my state tax return on February 1, 2017 and it was accepted the same day. I still have not received my refund. I usually receive my refund within 3 weeks of e-filing. My status still shows that my tax return requires additional time for processing. This is the longest time I have waited for my refund. I called 2 weeks ago and someone said that my tax return is on file, but needs more time to be processed. I have not received anything in the mail requesting any documents.

    #4191031 Reply


    Woke up to this..

    We authorized your refund on Friday, March 10, 2017.

    Please allow:

    10 business days to receive your refund by direct deposit, or

    25 business days to receive your refund by check.

    #4190958 Reply


    Finally updated but to this.

    We received your 2016 California Income Tax return on: Friday, January 27, 2017.

    We are processing your return at this time. Please allow the following timeframes for processing to be completed:

    2 months from the date you e-filed your return.
    4 months from the date you mailed your return.

    If we make adjustments to your return, we will notify you

    #4189031 Reply


    OK guys, my refund was authorized on February 23. On March 2 I received a letter requesting that I send in some documents. So I decided that I will fax the documents to them on Monday. Today, I received my state check in the mail. And I did not sent anything in yet. I am surprised yet grateful.

    #4190074 Reply


    I was just told to wait another two weeks for processing of my returns “due to the high volume of returns”. Which doesn’t make sense… you know how many people in CA are going to submit a tax return. Just dumb.

    #4189302 Reply


    Anyone know what time the refund website updates in the morning?

    #4188846 Reply


    I called the State today. Was filed and accepted on 1/26 and we have heard nothing. I spoke with a nice guy named Clint. He had me verify a bunch of stuff then put me on hold. He then came back and put approved on our state return and said I should have it in my account within 2-4 weeks. IF it does not show in my bank account to call back after 4 weeks.

    Only if the IRS was that nice and getting stuff taken care of for you.

    #4188632 Reply


    Accepted: 02/24/17
    Authorized : 02/07/19
    Received: 03/02/17

    #4188625 Reply

    Sammys girl

    I’m so frustrated, I can never get a straight answer! I was told I’m under review. Then I was told I’m not, I’m in the normal processing time frame. Then I was told I was approved, I called right back to ask for confirmation of the amount and was told I’m not approved, I’m actually on hold because they can’t verify my w2 but there’s nothing that can be done until April 2. It’s not even that I am counting on the money at this point, I just want the process to be over with.

    #4188526 Reply


    OK guys, my state refund was authorized on February 23. Today I received a letter saying they want me to fax a copy of my SSN and w2. Now why would they authorized my refund and then send me a letter requesting things from me? Has anybody gone through this before?

    #4188414 Reply


    state of ca said my check was sent out on Friday, how long does it take to get? as of Wednesday I haven’t received should I be worried it got lost in mail?

    #4187840 Reply

    Sammys girl

    So I called back and someone actually looked into it. I’m under review, they said to give it 2-4 more weeks from today. 🤔

    #4187745 Reply


    filed on 02/09
    accepted on 02/09

    still have the same message of 2 months BUT checked my bank account this morning and I have a pending deposit for 3/1.

    It appears they are not updating the site, so also check your bank accounts.

    #4187577 Reply


    Still waiting. Filed on 1/27. They said returns are expected to take 2 months now.

    #4187417 Reply


    Just spoke to someone via the CA FTB website chat. They said electronic returns are taking 2 weeks to process (to be approved).

    My return was received 2.23, so I should have an answer on or before 3/10.

    #4187344 Reply


    Submitted 2/9
    Accepted 2/9
    Still on “we received your refund and are processing…. could take two months.”

    same status for me also :(

    #4187297 Reply

    Sammys girl

    Submitted 2/2
    Accepted 2/2
    Still on “we received your refund and are processing…. could take two months.”

    Sighhhhh. Deep sigh.

    #4186465 Reply


    Received my DD this morning after being approved on Tue.

    #4186253 Reply

    Sean Berman

    Hey Again, back for the 3rd year in a row.

    Filed – 2/23
    Accepted – 2/23

    Getting 2-month message. Will update when the needle moves. Big refund this year >$3,500

    #4186217 Reply


    @jr You were right. Yesterday my status changed from 3 months to 2 months. Now today it updated to authorized on Thursday February 23. So finally.

    #4186191 Reply


    I had the 3 month processing time.
    I called and the really nice woman gave me the option to fax the documents needed to verify or to wait for the letter. In less than an hour after faxing she called back telling me everything is now validated. I should get my return in 2-3 weeks.

    #4186133 Reply


    @glenm1 mine did the same thing and 3 days later it changed to authorized.

    #4185863 Reply


    My return was accepted on January 26 and my status said need extra time to process and to allow up to 3 months. Now today it updated to say, we are processing your return at this time and to allow up to 2 months. So why did it changed from 3 months to 2 months?

    #4184240 Reply


    Update: I received my return this morning via direct deposit.

    I filed on 2/8; called that number below on 2/9 or 2/10 and they reviewed and put it through. Message changed and my refund was authorized on 2/15 and I received it exactly a week later.

    Hang in there guys, and if you were authorized before me I would call that special number below to check. They are very pleasant and extremely fast with processing or letting you know what’s going on.

    Best of luck!

    #4183792 Reply


    @carrie101 thank you for the update. I checked this morning and my return message changed to:

    We authorized your refund on Tuesday, February 21, 2017.

    Please allow:

    10 business days to receive your refund by direct deposit, or

    25 business days to receive your refund by check.

    If we made any adjustments to your return, we will notify you by mail.

    I filed on 2/9, started with the 3 month message, changed to the 2 month message on 2/19, and authorized on 2/21. I never called, but I imagine they are receiving tons of calls and are being told to give the 2 month delay info. I will keep you posted on if and when I receive my dd.

    #4183751 Reply


    @carrie101- Thank you for the update, not what I wanted to hear but I guess it is what it is. I will give them a call in a few days just to see what the next agent is saying ( for laughs and giggles) and will update you.

    #4182936 Reply


    @MONI & @JR, broke down and called again today (3rd time). Was told that the new processing time was due to identity theft & all that good stuff and to expect a 2 month wait for E-filed returns from now on and to be happy and excited for anything sooner (he literally said that).

    He also said that I have 1 more dependent than normal (I have 4) and that might have required a manual review. He did say that they can’t let the feds have all the fun (my paraphrasing there) and they want people to know they are taking identity theft and other fraud seriously.

    He said to expect the 2 month wait to be the new norm for CA and to call back on the 3/26 if I have not received my refund and only at that point can a rep manually process my refund. He also said my return was last handled on 2/12 and hinted at the fact that I may possibly expect something next week, but definitely not to count on it. Overall, he was a nice guy with a lot of helpful info, all things considered.

    #4181526 Reply


    I was authorized 2/11/17 still no deposit anyone else got authorized 2/11 and still no dd friday makes my 10th day

    #4179403 Reply


    My 3 month message just changed to this. Anyone else have this?

    We are processing your return at this time. Please allow the following timeframes for processing to be completed:

    2 months from the date you e-filed your return.
    4 months from the date you mailed your return.

    If we make adjustments to your return, we will notify you by mail.

    #4179165 Reply


    Still on the 3 month message since 1/27. I’ve called twice and they say nothing’s wrong. They say it can take up to 2 months. I call bs. I’m getting really tired of waiting especially since I have had to wait forever for Federal as well because of the ACTC credit.

    #4178974 Reply


    @Carrie101- I am in the same boat. I hope a call will NOT necessary :)

    #4178685 Reply


    I’m still on the 3 months message. Finally got approved for fed today (PATH Act) and have a weird feeling I may get approved for CA refund on 2/21 — the first business day after my fed approval date. Hoping so, anyway.

    I’ll give it till 2/22, to allow for some extra processing time. If I don’t see an update by then, I’ll be calling the FTB again on Wednesday morning. Will update then.

    #4174427 Reply


    Update from my 2/14 message. I checked the website today and its states that my refund has been authorized on February 15 and I should receive it within 10 business days.

    Whoever initially provided that phone number was a God send; thank you!!

    #4172072 Reply


    @Dajanet the CA State Controller issues the checks, but FTB can tell you what day they released it. I called them this morning to find out about mine and the rep let me know mine had been released on 2/9 and should be here any day now.

    #4171913 Reply

    Dajanet Smith

    @justine +19168457088

    #4171907 Reply

    Dajanet Smith

    So I called FTB in the lady informed me that they do not issue out the checks they only process them so do anybody know who issues out the checks for state refund

    #4171820 Reply

    2/7 filer

    File 2/7
    CA refund authorized 2/13
    Deposit… Waiting

    Will update

    #4171549 Reply


    @shellte Did you get the return direct deposited or by check in the mail?

    #4171486 Reply


    @dajanet i just got mine …yipee…yours should be coming anytime….so just to post one last time i filed the 18th and got authorized the 8th of Feb and just got it today the 15 of Feb

    #4171417 Reply


    I got a DDD of 2/8 but haven’t got my refund yet, what number can I call and actually talk to someone.?

    #4171275 Reply


    @dajabet ok so i am 3 days after you…i have a feeling authorizing and actually sending the check might be two different things…i will post when i get mine

    #4171256 Reply

    Dajanet Smith

    @shellte she said they authorized it the 8th

    #4171233 Reply


    @dajanet so crazy but when someone mails me something within california it takes at the max 2 days for me to recieve…When was yours authorized? Today it has been a month for me…

    #4171132 Reply

    Dajanet Smith

    @shellte yes she said 2-4 weeks there sight says 25 business days and as of now I have received nothing I’m hoping it’s there today

    #4170781 Reply


    @dajanet the mailed you a check on the 8th and they are saying 2 weeks for mail?? I am noticing that they are telling a whole lot of people the same thing….

    #4170189 Reply


    I called the FTB number someone provided below and gave her my info. I explained that I submitted it via Credit Karma Tax initially but it was never updated. I explained that I filed through the CA FTB website last week and received that three month message so I was wondering if by refiling I messed something up.

    She checked and put me on hold for 5 minutes and said that everything looks to be in order and she went ahead and processed my refund. She told me I should receive it within 2 weeks. No update on the site yet, but I hope to have some movement this week; yay!

    Thanks, everyone!!

    #4169913 Reply

    Dajanet Smith

    Well I finally gave in and I called FTB and I was informed that they had made an adjustment to my state refund so they mailed me out a check on February 8th so it should be here within 2 to 4 weeks

    #4169894 Reply

    Tara Kline

    Just spoke to someone at FTB and explained I had the 3 month notice since it was accepted January 13th. He checked my return and was able to complete the process should have my mailed check in 2 weeks yay

    #4169461 Reply


    @dajanet lets keep our fingers crossed and hope for the best…mine was authorized saturday so 1 day down 9 more business days to go…😉

    #4169227 Reply

    Dajanet Smith

    @shellte good thing is I bank with netspend and they don’t hold direct deposit as soon as they come they post it to my account the bad thing is I think I’m going to have to wait the 10 days

    #4169077 Reply


    Called the CA FTB again today. Spoke with a very friendly representative, Sean (#1039), and was told that there has been a lot of confusion about the wording on the message people are receiving on the website after they file. He said that those higher up in administration are looking into possibly changing this wording. Apparently they have been inundated with calls, more so than usual.

    However, for now, the “3 month” message just means that if they happen to find something noteworthy in your return that requires extra processing time, then it could take up to the full 3 months to resolve it. He did say that receiving this message does not necessarily mean that they did find something wrong with your return. Apparently, this is where the confusion lies.

    It is a generic message but most people do not have a reason for further review that would require the extra processing time. He did say that if all is well with the return, a refund is generally issued within “2 -3 weeks”. He also literally stated that they would rather issue the latest possible date to receive a refund, rather than issue an earlier date that might be delayed, only to cause further concern and confusion.

    He also stated that if a person did have some issue that required further review of their return, they definitely would be receiving a letter in the mail. As for me, he stated that he did not see any notices being sent out and that all appeared to be fine with my situation. I am hoping to see my refund within the next week or so, or at least an estimated date. For what it’s worth, I filed and was accepted 1/26. I’ve been seeing the “3 month” message ever since.

    One more issue I asked about was if it would have made any difference if I had filed on the CA FTB website versus using my tax prep service to send it along with me federal. He assured me that the info received would be the same either way, in the same time-frame. The only difference is that the CA FTB is free to file. It’s simply a matter of convenience of not having to enter the info twice.

    I feel a lot better, even though this is the longest wait I have ever had for an E-filed CA state refund. I normally have my state refund light years before my federal.

    Just wanted to share this information, for what it’s worth.

    #4168836 Reply


    @dajanet I was told it gets sent to a bank then to your bank but your bank may hold for however long they hold direct deposits…but it seems like its taking people awhile to get their direct deposits

    #4168631 Reply

    Dajanet Smith

    My question is this does it really take 10 business days to see a deposit in CA my money was issued on feb8th

    #4168640 Reply

    Dajanet Smith

    Okay everyone here is my question does it really take 10 days to see the deposit in your account I filed my state return on feb2nd I was on the 3months messages for a couple days then I updated to approved refund issued on Feb8th but I don’t understand why the wait if they issued it out and I’m getting direct deposit

    #4168150 Reply


    @christine i hace not called and mine still changed …if it has nit been however many days they tell you to wait abd you calk alot of them wont even help you fact last when i called the lady *very rude) saud it had inly been so many days abd then she asked if i got a letter then asked me if the refund site asked me to call…

    #4168147 Reply


    @daisysmom yes that is what mine did and the next day i got my authirization message so i bet you will also

    #4168090 Reply


    call them i had the three month message but 30 minutes after i called it said accepted and the next morning it said authorized for the 10th please allow 10 days for direct deposit

    #4168011 Reply


    Mine was accepted 1/27 and I STILL have the 3 month message. Should I call them? I’m getting super annoyed.

    #4167378 Reply


    Filed 2/3 with EIC, accepted 2/7, DD received on 2/10. 😊

    #4166937 Reply


    I filed on 1/23 I have had the 3 month message since today I called and the man asked me a few questions and then said he could process it now?
    He said it could take two to four weeks but now my message online has changed so I hope I get something soon.

    #4166770 Reply


    Well filed on 01/26. Remind authorized on 01/30. The standard message allow 10 days for direct deposit. Well i still haven’t received anything yet. Have any ideas?

    #4164877 Reply


    If I get EIC for federal, shouldn’t I have gotten it for state as well? my refund was alil over $300 but my sisters was over $1500. Now I’m confused

    #4164873 Reply


    Hey everyone just came back to give an update. I filled with turbotax 1/14 accepted 1/17. It was authorized on 1/19. I received a letter dated 1/24 saying I owed a college some money which I knew and received a check on 1/26 or 27th not sure with the remainder of my refund.

    #4164305 Reply


    thank all you guys so so so much I just called on my break took 2 min to get threw she said turbo tax glitch something about leap year and they are mailing me a check out yea yea yea alow 2 weeks they cant dd they have to send check. thank you all for your help your awesome!

    #4164274 Reply


    @kandi that’s exactly what happen to me. Since last year was a leap year there was 366 days so that’s how the tax software input it but the system was not updated so it rejected that number. Somehow the it appeared in the system as having no dependents and some other disqualify stuff. My check was only $34 I called 916.845.7088 and they are very helpful! I got asked maybe 5 questions about myself which were easy and was apologized to several times and the remainder of the refund issued.

    #4164249 Reply


    I filed on 1/23 accepted same day. Received federal DD on 2/1 I have had the 3 month processing message from Cali ever since. I called for the third time today and I got an answer today!
    Called FTB and I was given a special number 916-845-7088 if you call this just hit selection 1 then select 0.
    I spoke to a very nice lady that said the return was transmitted with incorrect withholding and that by calling today she was able to finish it and my refund will be issued in 2 weeks.
    So, apparently my California state return was incorrectly efiled by TurboTax and if I paid a processing fee for that I’d be irate right now.
    My only advice to anyone else is to always be your own advocate. Double check the double checkers. Good luck peeps!

    #4163901 Reply


    @pink did you have to call to get them to relook at your case they sent me check $71 I was to get $1800 they took child credit away saying my son didn’t live with me whole year etc he lived with me his whole life. so im at work but cant call them all day. is there a number I can call and get right threw?

    #4163899 Reply


    does anyone have a number I can call and get right threw? I got a check mailed and they gave me a different amount they said the child tax credit taken because my son didn’t live with me long enough lol he has lived with me his whole life lol so im not understanding it. I was to get $1800 I only got $71

    #4163836 Reply



    #4163552 Reply

    Tessa Szatzker

    Aw man thank you for letting me no same day authorized 2/3 and nothing on my Netspend card yet I’ll check throughout the day

    #4162779 Reply


    CA refund authorized 2/3
    Deposit just now. 2/8 11:15pm Chase bank

    #4162771 Reply


    @Just LOL, I’m actually kind of happy to have my theory blown. My rear end will be slightly less sore since I can stop kicking myself now. ;)

    I may call those, um, people…yeah, people at the CA FTB again tomorrow. I’ll keep you posted.

    #4162724 Reply


    They might be going back in to double check people’s mine was authorized 1/24 I requested direct deposit but had a paper check issued 2/1 I got it 2/4 but it wasn’t the correct amount. I called them and spoke to a few different people they let me know there was a glitch in the system this year. They made it easy to fix and issued the correct refund.

    #4162711 Reply


    I also had my CA state refund authorized on 01/25/2017 and I still haven’t seen it hit my bank account and I had direct deposit. Nothing in the mail from either state or federal. Today was the 10th business day. Curious….

    #4162700 Reply

    Tessa Szatzker

    I’m using Netspend for my deposit I was hoping to get it a little sooner I’m just hoping I get it by Friday if you have 2/3 as well post when your deposit hits please? Maybe we can hope to get it by Friday

    #4162689 Reply


    My refund was authorized 2/3 and as of today I haven’t received.

    #4162666 Reply


    I did direct deposit. I have no offsets. So tomorrow would be 10days that ca said to allow to get deposited.

    #4162606 Reply

    Tessa Szatzker

    @BigdDdy did you get direct deposit or paper check is their a chance your refund was offset

    #4162581 Reply


    I filed my return through my tax guy. My refund was authorized on 01/30 and as of today haven’t received anything yet.

    #4162526 Reply

    Tessa Szatzker

    Anyone refund authorized 2/3 receive their direct deposit yet???

    #4161705 Reply


    I filed with TurboTax

    #4161703 Reply


    The 3 month message is just a generic message that everyone gets….I filed on 1/28 and exactly 7 days later I received my state refund…I also had the 3 month message

    #4161686 Reply


    @carrie101- well, this is funny: I usually always file my state through turbotax but it kept bouncing my state return back saying I needed to wait until 2/10 for a form to become available so I went to CA FTB and filed for the first time this year, it was quick and easy and I figured I’d get it sooner. Fat chance!

    I’m stuck with 3 month processing error- I was thinking how I’d never file through CA FTB again, but looks like we’re all stuck with 3 month. Has anyone called?

    #4161679 Reply


    I had the 2 month message on 2/6

    #4161674 Reply


    Filed 2/4,
    CA received 2/6
    Refund authorized 2/7

    #4161256 Reply


    I’m dealing with the 3 month thing as well and I’m so mad at myself. The past couple of years, I used the CA FTB website to file for free. Both years, I got my CA state refund back pretty darn fast.

    This year, I was lazy and paid to file my state through the tax service where I did my Fed. Bad idea. I paid extra to wait…and wait…and wait. Never again! From now on, I will be a faithful user of the CA FTB free website to enter my state return.

    :;;grumbles incoherently to self:::

    #4161184 Reply


    OK. I filed my state return for the first time ever. But I have the 3 month message, so I am thinking that it’s because it’s my first time filing for a state return. Anyway, I want to create an account but I need to have a pin mailed to me. But it says that my information doesn’t match their records. And I know that it’s right. So what the heck am I doing wrong?

    #4160144 Reply


    Whatever you do don’t file your state tax return with Credit Karma. I filed on January 25 and NOTHING. Called CA FTB and they have not received anything yet. So I had to resubmit. No updates or anything. My federal was fine but state is non-existant

    #4160019 Reply


    @420 i am seeing that message also i filed on 18th and just got my DDD sat for my federal for 2/8/17 but my state is just stuck haha

    #4160009 Reply


    Officially it’s been 2 weeks since I e-filed. I filed both Fed and Cali on 1/23 both accepted same day. Fed was deposited on 2/1. Cali STILL says needs more processing time allow 3 months called and chatted with FTB they don’t know anything. No kids or credits. Small $244 refund. Just lost in the system….

    #4159996 Reply

    Tessa Szatzker

    I submitted my return through cal file on January 30th immediately got the 3 month message then Friday 2/3 I got authorized for my refund now I’m just waiting for it to hit my account I’m hoping for it by Wednesday finger crossed it says it can take 10 days but it looks like most people are getting it in 3-4 days IM HOPING!! since my federal will be delayed till after the 15th

    #4159779 Reply


    Anyone with a authorization day of 2/1 receive their money? I have kids so federal is delayed… hoping to see money soon from at least state. It’s been 6 days but only 3 business days.

    I noticed it taking about 3-4 business days for everyone with dates before 2/1.

    I bank with B of A.

    Thanks in advance !

    #4159415 Reply


    @just i filed both on the 18th and bith were accepted on the 19th the state i got the 3 month thing right away.the federal i got one bar till yesterday then i got two bars saying deposit on 2/8….i have nit calked either only cuz you are supposed to wait i think 21 days

    #4159408 Reply



    Yeah, my federal I submitted on 1/17 and they were accepted 1/18. They were showing one bar up until Friday and then yesterday (2/4) the bars completely disappeared. There isn’t any bar on the page- however, there is the amount and this message: “we are processing your return. Please keep checking back for your refund deposit date or download the app”

    I filed state CA on 1/29 and they accepted 1/29, right away gave me 3 month notice.

    Should I call federal? When did you file? Have you called CA FTB?

    #4159364 Reply


    @just so you had two bars and they disappeared? Last year i had the identity thing with state and i faxed in the info they wanted it was shortly after that wè got the state refund.This year it has said this 3 month thing ftom the start…but i have not gotten a letter from them so i am trying to be patient ..

    #4159279 Reply


    @shellte- no my bars disappeared yesterday morning and it says “we are processing your return please continue to check back for a refund date.”

    I was accepted on 1/18 (federal) and looked at previous years, it always takes me 19 days to go from accepted to approved and I always get the deposit in my account the day it changes- I don’t usually get a DDD in advance. Thinking Sunday is a large update for IRS so maybe tonight it will go to approved?

    #4159226 Reply


    Mine was 1500 and i have the same message as you i did get my DDD fir federal return yesterday..have u gotten your federal return yet?

    #4159215 Reply


    @kandi – do you mind if I ask roughly how much your CA refund was?

    I started my own business so I’m due to get $2,000+ Back in my CA return. It was received on January 29 2017 but when I check status it says,

    “We received your return on January 29 2017.

    Your return requires additional processing. Please allow 3 months from when you e-filed.”

    But I vaguely remember getting this message last year too which went away within 2 weeks of submitting.

    Ballpark, how much was your refund? Under $1000? Wondering if it has something to do with amount of refund and when it’s approved?

    Thank you!

    #4159106 Reply


    I e-filed with Turbo Tax on 1-25

    I was “accepted” on 1-25
    They “received” my return on 1-27
    “Authorized” refund on 1-31
    Got my DD on Friday 2-3 at 10:45pm

    #4158993 Reply


    @kandi also when I did get that call back they kept me on hold an additional four hours then just hung up 🙄

    #4158991 Reply


    Update! So I was authorized on 1/26 and today 2/4 I received a check in the mail. I requested direct deposit but my banking information changed this year and since they’re trying to combat fraud they’re issuing more paper checks. Eh not what I asked for but soooooo glad I got it!

    #4158976 Reply


    I filed my CA taxes and they were accepted on 1/29, but I keep getting:

    We received your tax return on January 29, 2017. Your tax return requires additional processing please allow 3 months.

    Is this a generic error? Im starting to stress thinking what is wrong. I usually get my CA refund within days of filing. However, I usually file much later in the season.

    Is anyone else seeing this message? Has anyone seen this message and had it change to approved?

    #4158817 Reply


    California is SLOW….i filed 1/18 they accepted it 1/19 i have been stuck on the 3 month message since but this morning got a DDD for my federal …

    #4158813 Reply

    Joey The Moose

    Filed 1/25 authorized for deposited 2/2. Says it’ll take up to 10 business days, so just waiting now :-)

    #4158111 Reply


    i was accepted on 23rd and authorized on the 25th it said 10 business days. how long after authorized did it take to get refund in dd and what day? do they dd Friday nights? thank you

    #4158107 Reply


    state return i was accepted on 23rd and authorized on the 25th it said 10 business days. how long after authorized did it take to get refund in dd and what day? do they dd Friday nights? thank you

    #4157277 Reply


    I filed and was accepted the 25th had the 3 month message and this morning it says authorized Feb 1, 2017 just informing people who’s receiving that message it will update if you didn’t receive any letters in the mail.

    Hope this helped

    #4156981 Reply


    I filed my sate on 1/30/17. Checked this morning and got the messsge saying that my return is processing and that may 3 months. Anyone get this message and actually had to wait that long? Thanks

    #4156843 Reply


    @stillwaiting; nothing new with my CA FTB notification but with my state refund, I usually get the deposit long before the processing notification ever changes. Hoping for a deposit on Friday.

    #4156646 Reply


    I still have not recieved my DD. Says it was authorized on the 26th but still nothing. Anyone else have any luck today?

    #4156112 Reply


    Filed CA State Tax on Friday January 27th Refund authorized January 30th. I will post when DD.

    #4155916 Reply


    NVM, sorry for the double post.

    #4155901 Reply


    Just a follow-up to my post from yesterday.

    I got through to the CA FTB today. They said that the 3 month processing is just a generic message and that it almost never takes that long to get your refund, if all is well with your return. When you get that message, it just means that your return is still being processed. She also said that as of now, she does not see any notification that would require further information. Hopefully it will get deposited in the normal time-frame of 7-10 days.

    #4155880 Reply


    @ Laura it can depend’s upon what your withholdings. Did you claim zero? That can be the reason.

    #4155848 Reply


    Hi there all! I have a question hopefully someone can help. I moved to Cali 7 months ago and I only worked about 6 months. My income was $15,677. I have never had to file state tax before so I wasn’t sure what to expect….my CA refund says it should be $400!!! That seems like alot! Did I mess something up somewhere? I did my taxes myself so I’m crazy worried. Single, no kids, no credits. Thanks in advance for the help!

    #4155805 Reply


    Refund authorized on 26th for state and still no deposit. I am having it deposited to my regular bank account but still nothing today. Hoping for tomorrow.

    #4155530 Reply


    Filed and accepted 23rd. Woke up to a pending deposit.

    #4155381 Reply


    @ Bunnie:

    I got nearly the same message recently but mine said to wait up to 3 months.

    I recall getting a similar message last year, but it didn’t have an estimated wait time. They did tell me on the phone it could be up to 12 weeks but I got the refund about 2 weeks from the day I filed.

    Let’s hope this year is the same.

    #4155345 Reply


    has anyone for CA got this on the state refund page, and is it really taking 2 months?: We received your 2016 California Income Tax return on: Saturday, January 28, 2017.

    We are processing your return at this time. Please allow 2 months from the date you filed your return to complete processing. If we make adjustments to your return, we will notify you by mail.

    #4155311 Reply


    Okay.. So really weird when I checked my account this morning the deposit hadn’t been made. After I made my last post I checked my account and the dd was in there. There is hope! I just say check your account through out the day and see.. So weird.. Good luck everyone!

    #4155308 Reply


    Hey Everyone,

    My FTB was accepted the 23rd, and approved for refund on the 24th. I have yet to receive my dd. Hoping that Wednesday is the day. I will keep you updated. When i check my FTB account it says no notices and refund authorized 1/24.

    #4155290 Reply


    @waitingincali its “luck of the draw” on who you get when you make that phone call.. some are nice and others not so nice well hopefully by the 6th of feb you will get it…..

    #4155253 Reply


    I would say we will get our refunds by Wednesday for direct deposit.
    Thanks for the info everyone.

    #4155247 Reply


    Hey guys just checked my NetSpend card and DD is there!!!! Praise God!

    #4155245 Reply


    Well guys that call was pointless..she just gave me the 10 day spill..i supposedly will have my deposit within 10 business days from the 25th when i was approved..was hopi g they would tell me more

    #4155239 Reply


    @waitingcali let us know what they say

    #4155232 Reply


    Thanks for the info ‘waitingncalif’

    #4155227 Reply


    Im on hold waiting for a rep right now for ca tax board..ill let you guys know if i get any additional info out of them!

    #4155223 Reply


    Cali is definitely taking lo ger this year than usual. I kniw my deposit is taking longer because of the letter i received asking me to verify it was me.but id love to kniw when they are actually goi g ro release our deposits..hope we all get good news very very soon

    #4155219 Reply


    I am still waiting as well. Supposedly sent or approved on the 25th

    #4155178 Reply


    Approved for refund 1/26 Still not funds in my bank. Anyone know if state funds are deposited daily or are they done on certain days of the week? Only CA state refunds I have seen were deposited 1/18 and 1/25 so wondering if CA is only depositing on Wednesdays.

    #4154581 Reply


    Nothing in my mail box. Maybe I will get the DD on Monday or get the letter.

    #4154456 Reply


    @waitingincali yes thats what they did to me last year i had to fax in info to them and yes they are really making people jump threw hoops…i will for sure update in here …hope you get yours soon

    #4154454 Reply


    @shelle i got a message similar to that stating my return needed extra processing time when it was still processing..and a couple days later stating it was processing please allow up to 3 mo ths..and a few days later it said your refund has been approved for release of funds, as of jan 25.. you will receive your dd in next 10 business days..and then i got that letter today…but i never got the same exact message as you..but not necessarily a bad thing.. Maybe you should give them a call mo day morning to be sure everythings ok..they open at 7am…. Between federal and state they are really putting us through the ringer this year

    #4154452 Reply


    @watingincali will do that for sure…i am stuck on “we recieved your return on 1/19 and we are processing it but it may require extra time please if you recieved a letter from us please send information back and allow us up to 3 months to make a determination”

    #4154448 Reply


    Just checked the mail, So far no letter! We will have to see what happens Monday . Got to love cali! Well goodnight and prays go up for all my cali peeps and all my IGMR fam ✨

    #4154444 Reply


    I will post Tommorow if or when I get the letter, or a direct deposit. Thanks everyone for keeping us all informed.

    #4154437 Reply


    When any of us finally get a deposit or a letter like i got..can we try and let each othet know so we can try to keep eachother informed! We finally have this group active..lets keep going and help others that are sharing the same stresses we are!!!

    #4154435 Reply


    @waitingincali no problem i totally understand

    #4154433 Reply


    @ shelle i apologize i shouldnt have snapped at you! Ive just stressed too much already this year over the hoops we are jumping through simply to get our returns..

    #4154431 Reply


    @sdiego definately check your mail! I couldnt believe i got the letter, we have been at the same address and filing exactly the same things for five years now. So im assuming everyone in cali is going to go through this..its a pian in the butt …but at least we know and hopefully it wont happen every year..also i noticed they didnt even mail out the form til the 26th..and my deposit was appro ed ro be released the dont stress too bad yet! Hope this eases your mind a bit!

    #4154427 Reply


    @waitinincali my comment was not meant to be mean sorry you took it that way as for your comment in regards to me not making a comment if i dont know what i am saying ..we are here to help each other and there are alot of people that did not realize the difference in being accepted and approved the conment was not even directed at you and it was not done in a nasty way like you assumed

    #4154409 Reply


    That should day mail.

    #4154405 Reply


    Tommorow I will check my msil. Probably will get the form since I filed with a new address.

    #4154396 Reply


    @victoria333 yes its rediculous! Lol i called them on monday and they said they didnt see any issues with my return and never mentioned this to me! So when i got approved for refund release on Wednesday i was extatic..and then weve been waiting..until today…lol..the form basicalky said that i have an approved refund of (blah blah) and said to check box if thus was me and i did of im hoping they officially release it when they see it monday morning! Good ol califirnia always qith a trick up their sleeve!! Haha

    #4154394 Reply


    @waitinincali: what! They sent that after approving! That is stupid… I actually called the FTB and did a identity verification on Tuesday then it was authorized so I hope I don’t have to wait for a form! But at least hopefully they will release immediately after receiving that fax! Praying

    #4154390 Reply


    @ victoria 333 and anyone else this helps…check your mail..i just got a letter from ca tax board that i had to sign and check a box proving it was me. I already faxed it back so they can hopefully release the funds. Heres to hopi g for my deposit monday night!

    #4154330 Reply


    @ waitingincali : me too! Hopefully Monday for us 😉

    @ shelle : yes, I’m 28 and have been filing taxes for enough time to know the difference being “approved” and “accepted” and “authorized”…. I think the majority of us here now that but thanks for your concern and input. Have a blessed weekend 😎

    #4154270 Reply


    @shelle ..this isnt my first time filing and yea i kniw the you..i said my state was APPROVED on Wednesday and my refund has been released which means it will be depostied at any time. I filed my taxes on jan 3rd. And was accepted by state and fedral on the 13th. I really think you shouldn’t comment on things you have no clue on..

    #4154267 Reply


    @victoria i sure hope it comes soon. Usually depsits are quicker with my prepaid..not sure whats going on

    #4154255 Reply


    There is a difference in accepted and approved dont know if you guys realize that….

    #4154238 Reply


    Same boat, mine was authorized on this past Wednesday but still no DD… I have NetSpend

    #4154233 Reply


    I too was approved on wednesday and i have a prepaid card so i thought it would be here by now..but still nothing..has anyone had movement once youve been approved? ?

    #4154114 Reply


    My refund was approved last Wednesday the 25th. Wondering when I will get my direct deposit?

    #4153942 Reply


    *dandes. sorry, I hate autocorrect

    #4153939 Reply


    thank you so much for your response Fandes

    #4153937 Reply


    My state refund was filed on the 18th and accepted on the 18th but iwhen i check the wmr it says it is gonna take more time and not to expect for 3months….dont know what is up with this i have heard cali is delaying more people than not….

    #4153934 Reply


    Jaimommi, I had an offset a couple years ago where they took part of my CA refund and I received a check in the mail, instead of direct deposit as I had requested, and it took an extra week or two.

    #4153862 Reply


    Hello everyone. I owed one of the community colleges and they usually take my state every year. Yesterday I received a letter dated 1/24/17 that they took some money but sent the rest to me. Does anyone know if this will be a check or direct deposit? Also if you have had this experience how long did it take for you to receive your money? I filed the 14th accepted on the 18th.

    #4153590 Reply


    I do not think they are holding refunds with EIC. I filed 1/24 and my refund was authorized 1/26 claiming Ca EIC.

    #4153155 Reply


    For state refund, if they approve and wmr has “you’re getting your refund within 10 days”, does it usually take the entire 10 days, or do you get the refund the same week?

    #4151293 Reply

    Anyone know if they are holding ca income tax? And anyone know about the ca eic?

    #4150467 Reply


    Hello. FTB website says my refund was processed and authorized in today August 2. 2016. Has anyone received a paper check? Will it really take 25 days to receive? Thanks.

    #4145398 Reply


    UPDATE: Received my paper check in the mail today 3/4.

    Thanks Shon, just saw ur update. My check was printed with the date of 3/1 so it only took 3 days to get to me. Hope you got yours today too.

    #4145304 Reply


    Destinie, i talked to someone today she said it was approve the 24th but the check was printed on the 1st so it actually didnt get mailed until the 2nd. She said give it a couple more days for check in the mail. I hope this helps you.

    #4145295 Reply


    Shon, I’m in the same boat as you. I thought I was waiting for direct deposit until I received a notice yesterday that the courts took some money from my refund. I called the FTB and the lady said the check was mailed out on the 24th so give it no more than 2 weeks to receive it. Will update when I receive it. Hoping by end of next week.

    #4145096 Reply


    I was wondering how long a paper check really takes to be mailed. I was approvedon the 24th of February.

    #4144614 Reply


    I filed federal & state on 1/19. Accepted for federal same day & accepted for state on the 22nd. Federal was approved on the 28th and received DD on 2/3. Called about my state several times and was told the same thing about processing can take up to 12 weeks and not being able to get any status updates online. I still checked everyday and finally it showed that my refund was authorized on 2/24 and to wait 10 business days. This is my first time filing for state so hope there isn’t any delays. My sister filed the first week of feb and received an authorization on 2/16 then got her money deposited on 2/18 or 2/19 so it was really fast for her. Hoping it’s the same with mine. Will keep everyone updated.

    #4142401 Reply


    @Tara: I too have called several times and been told that it can take up to 12 weeks. They also told me that if you can’t get any info from the site that means “you are not processed in the system”…..I am so tired of the run around with them its horrible… I hope that like @joe we get something soon ****FINGERS CROSSED****

    #4142291 Reply


    Hi Guys,
    I filed and was accepted 2/11/16.

    The website is still giving the same unable to identify message, but I received a direct deposit this morning. Coincidentally, I was able to order my transcripts from the IRS this morning as well which I have not been able to do. I wonder if CA piggy backs off of the IRS system somehow. Anyway I just wanted to share this and let you know you can still get your refund without the website updating.

    #4142248 Reply


    Filed State of CA return 01/28-accepted on 01/29. No update on the state website-still processing. I have called several times and keep getting a different answer-some say 2 weeks others say 4-12. Almost as bad as the IRS!

    #4141645 Reply


    @KatKing: Still seeing
    We are unable to provide your refund status online.

    The two most common reasons are:

    The refund amount does not match our records. The amount you enter must exactly match the information on your tax return.
    The address and ZIP Code does not match our records. You can view and update your mailing address in MyFTB Account.
    Call during business hours for further assistance.

    I don’t know what is going on they say it could be around 12 weeks

    #4141449 Reply


    This year sucks. I can’t get a status update. I filed my CA through TurboTax on 2/10 and it was accepted 2/11…I should be able to get an update ! Is it processing ??? Sigh. I usually get mine within a few days.

    #4138961 Reply


    I filed on 2/5 when i log in i see this message We are unable to provide your refund status online.

    The two most common reasons are:

    The refund amount does not match our records. The amount you enter must exactly match the information on your tax return.
    The address and ZIP Code does not match our records. You can view and update your mailing address in MyFTB Account.
    Call during business hours for further assistance.

    I called yesterday and was told my refund was processing but that is all they could say…I also should note that i e-filed. This is my first time filing a CA return

    #4135919 Reply


    @needthedough- I am also waiting for my check to arrive, i was authorized on the 23rd of January but since my bank information was wrong, they had to issue a check instead… i was told my info was sent print the check on February 1st… it is now February 9th and still no check :(

    I will be sure to keep you guys updated once i receive.

    #4128692 Reply


    I filed 1/14, for a couple of weeks, nothing when I checked online or called and spoke to anyone. I was told maybe 12 weeks. When I looked this morning, I was authorized but there was a message that an adjustment may be taken out so I called. I was told that they were deducting for a previous overpayment and as a result, they were sending a check instead of a dd. Does anyone know how long the check process takes? I doubt the 2 wk time frame the lady gave because I am still waiting on my pin from when I registered on the 14th

    #4127050 Reply


    filed the 25th excepted the 26 still no ddd, it says we are unable to provide your refund status online.

    #4120261 Reply


    Susan & Sean – Great! I am hoping for Monday.

    #4120226 Reply


    Woke to DD this morning in Chase bank!!

    #4120146 Reply


    DD received this morning to Wells Fargo account. Have a good tax season, folks.

    #4119730 Reply


    Ok filed on the 23 accepted on the 24th and first time I checked the state site it said no info the the next day it said they could not show info online and the two most common reason were address or or forgot the other reason from what I am hearing alot of people have gotten this message from the site also..??

    #4119291 Reply


    Hi All – Filed California on the 7th of January, accepted on the 14th, approved the 24th and direct deposit just hit my account at 12:58pm. Hopefully the rest of you aren’t far behind!

    #4119200 Reply


    @susan & @dee

    I did not receive my DD this morning and there doesn’t appear to be a pending deposit. I’m thinking we’ll see it Wed-Fri next week. Good luck guys, I’ll update once the DD has been received. See you next year.

    #4119188 Reply


    @sean very much so :( did you get your DD already? and yes, hoping for Monday or Tuesday.

    #4119159 Reply


    @ Sean

    Did you see anything this morning? I think we had sa meeting authorization date.

    #4119135 Reply


    @dee – damn, that’s disappointing.. i think you’ll see it in your account by Mon/Tues

    #4118901 Reply


    Do they deposit on Saturdays? I didn’t wake up to a DD this morning (boo) I was authorized on the 23rd, hoping to see my $ tomorrow or Monday.

    #4118360 Reply


    Hi everyone!
    I filed this morning with HRB and it was accepted 30 mins later. What is the typical turnaround time? Should I expect an approval and deposit in a week or so or does it take a bit longer?

    #4118349 Reply


    Cristina- when was your refund authorized? I was authorized on the 23rd, hoping for a DD tomorrow!

    #4118337 Reply


    Refund authorized 01/26 per FTB. Last year it was authorized on 01/22 and received refund 01/28. Hopefully get DD tomorrow.

    #4118224 Reply


    Glad to hear DD already dropping! I was approved on 1/26.. so hopefully see a DD tomorrow!

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