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I spoke with a Mr.Jack Mehoff from the Internal Revenue Service Office of Internal Affairs and was given a very vague answer to my question. With all due respect I will never call the IRS again.
Hello
Just here to let y’all know I finally got my letter !!!!!! Lol says wait 60 days…how fun!
I am posting this in multiple discussions because this was a weird situation.
Filed and accepted 1/23 (the first day of the season). NOT EITC and NO ACTC. Standard 1040 with no changes and a standardized deduction. Filed through TT.
Never an issue with returns and always saw them within 2 weeks from acceptance date. I went past the 21 days and started the phone calls. Nobody could tell me anything at first. I went online and did ID Notify and hoped to see a Tax Transcript. NOTHING.
Fast Forward to beginning of March. Called the “make an appointment” number and had a very helpful man speak to me. After researching he saw that when TT transmitted the return to the IRS there was a glitch that sent over more data. It is like multiple of the same paper returns stuck together. He told me someone had to physically go in and do this by hand and that is the reason for the delay.
Was told by him at that point that it was a daily update for this so to just keep checking WMR. Which I did.
About a week later I saw the Topic 152 pop up on WMR and I called to check. Was told the error was resolved and it was now in the cue for processing like normal. A week later Topic 152 disappeared and it showed it was still processing. I called to find out what was going on and was told, at first, 110 days, then 9 weeks from March 9th.
A week after that, nothing had updated on WMR so I started calling again and was getting a different answer. I was told that it was in the returns department. And the representative kept using the works “they and them.” I asked “who are they and them?” In return I got a snotty remark that sent me into the stratosphere. I hung up and then immediately called the tax advocate number. Fun fact, they like to just transfer you back to the 1040 number. It is a psycho loop. Well, I called the make appointment number again and got someone that looked at it and told me that it WAS corrected and hit the processing cue on March 9th and that is where the date came from and it could take up to another 8 weeks to process. I expressed confusion because new returns that go into this cue are processed in the matter of days and yet I am stuck for another 8 weeks. He said that this is just a general time frame.
All of that and no set DDD and according to this timeline, it could bring the refund to me AFTER the tax deadline. This does mean that they are required to pay interest, which is why I do not understand the lack of pushing through these corrected returns. I also do NOT have a tax transcript, which I cannot understand. If I had one I would not need to make these calls. I also never received any updates in the mail from the IRS. If I had not called then I would not know any of this. All of that said, I have had very minimal wait time for a representative. The longest wait has been about 10 minutes.
My advice for those in limbo is to call the appointment number NOT the 1040. Tax Advocacy is a JOKE. And there is not a magic supervisor that can move your return up. You need to be your own advocate.
Also, Fun Fact, TT is more than happy to take fees before a refund drops EVEN IF THE DELAY IS DUE TO THEIR ERROR. I am not sure if other companies do that, but be aware.
So, as of now I am still processing, no tax transcript, and given another 8 weeks to wait, which puts me at another window ending on May 11th, nearly a month after the tax deadline.
If you have had this issue this year and it has been resolved, I would love to know your timeline.
What’s up with NYS? So bizzarre! How could they say they process refunds in 3-4 weeks. It’s been 5 weeks and I was accepted then into review back to processing and no movement for weeks. 86 min wait time at 8:30am too!!!! I just want an update! Anyone accepted 2/1 and got their refund?!
Anyone get a change on wmr for the path message. I’ve had the path message since my tax’s were accepted 1/29
Since 2017 not a single person claiming EIC or ACTC has received a refund on or before 2/15. Systems process returns on one day. Changes, updates and transactions made on an account are not viewable on transcripts until the following day. Then WMR the day after transcripts. For someone to see an 846 code on their transcript (an approved refund with date) and receive a refund on 2/15 then the corresponding transaction would’ve had to take place on 2/14. As the law states, this cannot happen.
@LWA: same here
Is the processing date (in the future, currently shows 2/13) the date they intend to get to my refund or is that the date of deposit?
Be nice if the IRS out a date that they received the e file return on the where’s my refund tool .