WMR Still saying entering wrong info

Home Forums General Discussion 2018 Tax Season WMR Still saying entering wrong info

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  • #4214302
    Zentri6

      Yesterday wmr was working fine, i had one bar. Then last night it started saying it was unavailable. Now its saying im entering my info wrong and has been since about 3am. Anyone else?

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      • #4222692
        lovelyvessel
          @lovelyvessel

          @shaunna Try calling – I did and it gave me my info. I’ve heard that there is a maximum amount of times you can try before your “locked” out of WMR

        • #4222686
          Shaunna

            This is happening to me as well… accepted on 1/31 on 1/9 I received the child tax credit message on 1/15 stated it was processing and now it is saying i ma entering the wrong information… I have triple checked and I am using the correct information.

          • #4214558
            Sm

              Same here. Getting the same error entering wrong info, but when I called the refund line it is working correctly. Must be a computer glitch on their end.

            • #4214377
              Zentri6

                It is very annoying Dani. Im hoping mine will come back up with a DD. I filed/accepted on 2/2

              • #4214369
                lovelyvessel
                  @lovelyvessel

                  Happening to me too. So annoying -_-

                • #4214307
                  momjess
                    @momjess

                    If you check it too many times it’ll lock you out. Check again in the morning after it updates tonight.

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