Home › Forums › General Discussion › 2020 Tax Season › Where’s my refund currently unavailable,
- This topic has 58 replies, 12 voices, and was last updated 4 years ago by Brad jerry.
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Topic Starter
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February 24, 2020 at 1:34 am #4371228
Could there be a possible update soon??
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AuthorReplies
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August 27, 2020 at 5:04 pm #4434927
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And thank me later -
July 4, 2020 at 10:24 pm #4433888DeAnna Bennett
Tylerbrady1!
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May 1, 2020 at 3:24 am #4429802Francis
Where is my state refund and ssi stimulus check??
Where is my state refund why is it taking to long?
I need my ssi stimulus check asap!!
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April 29, 2020 at 4:37 am #4427572Alana
How often do they update people’s information? Nightly? Bi-weekly? Thanks
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April 29, 2020 at 4:23 am #4427569Vanessa Chavez
I don’t understand why its saying check the website and it’s not updated more frequently
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April 29, 2020 at 4:20 am #4427568Vanessa Chavez
It’s been two weeks my status still unavailable I signed up for direct deposit when am I getting mine
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April 6, 2020 at 12:10 pm #4399934Gigglezz
Mine is still saying info does not match and when I call to phone number to check the status of my refund it’s also telling me my social is an invalid entry so I’m assuming the IRS systems are down.
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April 6, 2020 at 6:13 am #4399874
I’m pretty sure the server goes down every night for an hour or two. Just need to check back later.
Feel free to read earlier posts further down the page. The answer has already been posted in this very thread.
*WMR is scheduled to be down from midnight to 3 a.m. ET Mondays.* Not every night; Sunday nights.
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April 6, 2020 at 4:23 am #4399863waiting4ever
I’m pretty sure the server goes down every night for an hour or two. Just need to check back later.
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April 6, 2020 at 3:22 am #4399854Koko
That’s what mine said right before it updated..you might get a DDD.check back in about 2 hrs
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April 6, 2020 at 1:41 am #4399844ProudFatherOF1
It tells me “you may have entered your information incorrectly. Please verify your personal tax data and try again” so yeah it’s down for the count
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April 6, 2020 at 1:36 am #4399842Laura a longoria
Saying its unavailable
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March 22, 2020 at 12:52 pm #4396459Davida1
Anyone with status error have any updates? I filled in 1/27, then was informed I had to send in a 1095-a and 8962. The whole time wmr either said accepted or tt152. 2 days ago I started getting an error. Please help me. It’s been 2 months and I’m losing my mind. Also, to add insult to injury, I am a server and was just later off because of the Coronavirus pandemic.
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March 4, 2020 at 9:07 pm #4388888Static
Got my refund back today. All smiles!! God is great.
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February 29, 2020 at 4:48 am #4386040
Got update this morning. 152 dissapeared and status bar is back that says approved. They also put a message of a correction they had to make was solved and I should li d get my deposit between the 4th and 9th of March. Thank you Yashua. Glory be to Yah the most High!!! God Bless. You too will get yours soon!!
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February 28, 2020 at 10:57 pm #4385935
I really don’t know how that works… But I do know that you should be able to check on your TT to see if fees have been paid…
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February 28, 2020 at 10:55 pm #4385934Missy
Sorry about all the typos been a long day and weeks of no sleep now.
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February 28, 2020 at 10:54 pm #4385932Missy
Does the money go them 1st then th sbtpg bank? Cuz I had a advance and I had fees too.
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February 28, 2020 at 10:50 pm #4385929
I think when you get that email, that means that they’ve collected their fees.. If you chose to pay the preparation fees out of your refund.
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February 28, 2020 at 10:37 pm #4385917Cj
Hey I received an email from turbo tax earlier I’m not sure it said thanks for using them doe but the first email I got from them y’all believe this is a good sign
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February 28, 2020 at 10:35 pm #4385916Missy
I meant recieved tt email sorry been a long day.
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February 28, 2020 at 10:32 pm #4385912Missy
I also recieved this to today. And was told I’m under a 60 day review
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February 28, 2020 at 10:24 pm #4385908
I received my email too. It intrigued me enough to see if I saw a change on the TT website. I am also hoping that is a good sign. I filed 1/29 accepted 1/30 and have been sitting at still being processed for a while now.
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February 28, 2020 at 10:17 pm #4385906Maria36
I am also hopeful. I received that email as well. Filed 1/24 and accepted 1/27. Been on “we have received your tax return and it is being processed” since 2/16. I cannot view my transcripts.
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February 28, 2020 at 9:44 pm #4385886Jiggy
Who received “Thank you for using TurboTax! “email right before update or DDD when filing fees were taken out of refund?
I just received this email today. Has anyone else experienced noticed this pattern or is it hopeful thinking on my part?
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February 28, 2020 at 8:59 pm #4385862@mineisntworling
Anyone know why I keep getting refund status error due to “information does not match”
Any notes? Has anyone called ? -
February 25, 2020 at 2:12 am #4375326
To the people saying ‘incorrect info’:
Are you sure you’re choosing the right setting, ‘head of household’, ‘single’ ? etcAre you typing in the FEDERAL amount? (Don’t combine federal and state)
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February 25, 2020 at 2:07 am #4375320Eric
i cant even check mine since the day i file it (2/3), shows wrong info
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February 24, 2020 at 9:17 pm #4374721Dashizit12369
Still says inaccurate info
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February 24, 2020 at 6:44 am #4371653Target
Working just fine for me.
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February 24, 2020 at 5:23 am #4371526
At least most of you have a DDD, I got “Still processing” so stop complaining
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February 24, 2020 at 5:05 am #4371247Mommajess33
Yes the fact that WMR is saying I’m entering the wrong info and SBTPG is saying the same is making me assume they’re both in the process of sending and receiving my refund.
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February 24, 2020 at 4:30 am #4371433DWillmarth
Follow up to previous comment earlier… Still no update to WMR. I am still getting “incorrect info” and I know for sure all info is correct. It’s now 4:30am EST and the website should be done updating. Really aggravating.
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February 24, 2020 at 4:21 am #4371420Ann
Ok for all that had fees taken out too federal from sbtpg check now ull see red pie chart now with fee prices it wont change until after they actually send u ur part
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February 24, 2020 at 4:09 am #4371396Htown
Chime hittin
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February 24, 2020 at 4:08 am #4371393J
@thegreatonecg I’m getting that exact same thing!
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February 24, 2020 at 4:05 am #4371388
WMR IS SAYING ERROR FOR ME, but my transcripts are the same with a DDD 02/26. Calm down people, you good.
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February 24, 2020 at 3:58 am #4371379Cody
I’m in yhe same boat. mine said it would be delivered 2/26 amd as of 11pm pst my information is incorrect and I’ve entered it right guranteed. Someone tell me if I still get it the 26th or if it’s gonna take longer because they messed up.
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February 24, 2020 at 3:55 am #4371376thegreatonecg
Mine is still saying an ERROR omg i think i’m fucked smh it just said sat morning it would be deposited 2/26
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February 24, 2020 at 3:50 am #4371368Hannah
@thicks…. Im in the same damn boat!!! both eitc and actc, same message with code 152. Efiled hrblock and refund amount shows and am cst as well. Im unable to order transcripts because it doesnt recognize ANY of my student loans… i dont have any of the other required verification items… sucks. Its my money and i WANT it now
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February 24, 2020 at 3:46 am #4371365Moneymoney2020
I just checked website it’s up and running as normal CST
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February 24, 2020 at 3:37 am #4371354
It’s scheduled to be down from midnight to 3 a.m. Mondays. I just checked at ~3:25 and it was working as usual. I’m still getting:
Your tax return is still being processed.
A refund date will be provided when available.2/4 e-filed (HRB) & accepted; EITC
Anticipated refund amount shows, no codes.I cannot get my transcripts online.
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February 24, 2020 at 3:31 am #4371348thegreatonecg
@J like literally its asking me what day i filed & if i did electronic or paper, the app itself wont even let me go that far unlike the website
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February 24, 2020 at 3:29 am #4371347J
@thegreatonecg yes but I see now that a lot of people are getting that message. I just hope it’s fixed soon cause it makes me nervous lol
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February 24, 2020 at 2:46 am #4371333thegreatonecg
@J is yours saying Refund error, information does not match?
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February 24, 2020 at 2:34 am #4371321J
I checked mine at midnight and it said it was approved and now it says my information is incorrect. Is the website down ? My information is definitely correct and it worked a few hours ago I’m confused
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February 24, 2020 at 2:29 am #4371310
@Minor no it was just telling me my refund waa approved with my DDD. Hopefully it will be updated saying it was sent.
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February 24, 2020 at 2:24 am #4371300Minor
@DWillmarth,
Its probably because the system is down for maintenance. Check again after 3amEST and it will probably be back up
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February 24, 2020 at 2:22 am #4371295Minor
Did yours say that it was sent the last time you checked? If not, that’s probably why you don’t see a pending deposit yet. Idk how your bank is, but mines don’t show a pending deposit until after 8am two days before the deposit is supposed to be in your account.
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February 24, 2020 at 2:19 am #4371289DWillmarth
We filed 2/13/20, Accepted 2/13/20. All was well on WMR until about 30 minutes ago. App & WMR both keep saying “wrong info.” I was able to order both a return & account transcript though.
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February 24, 2020 at 2:17 am #4371286Minor
Per IRS website, WMR is down every Monday from midnight to 3am for maintainence. It should be back up soon.
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February 24, 2020 at 2:14 am #4371281
Their site is typically down on Sunday night/Monday morning from 12am to 6am for system maintenance.
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February 24, 2020 at 1:53 am #4371256thegreatonecg
OMG FIRST IT SAID MY RETURN SHOULD BE DEPOSITED ON 2/26 NOW ITS SAYING REFUND ERROR PLZ TELL ME THIS A GLITCH
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February 24, 2020 at 1:50 am #4371249
DDD 2/26 and mine is unavailable as well
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February 24, 2020 at 1:50 am #4371246oMopops
Hope I get a DDD still processing before
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February 24, 2020 at 1:47 am #4371242Amby
It’s back to saying I entered the wrong info ….
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February 24, 2020 at 1:40 am #4371236
Mine is unavailable as well and my DDD is 02/26/20 but no deposit yet.
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February 24, 2020 at 1:38 am #4371234SlowAssRefund
Seems early for an update but it’s definitely possible. Maybe people with DDD 2/26 will get updated to sent.
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