TurboTax charging bank if u haven’t gotten your refund yet

Home Forums General Discussion 2021 Tax Season TurboTax charging bank if u haven’t gotten your refund yet

  • This topic has 12 replies, 3 voices, and was last updated 4 years ago by Wilma.
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  • #4484013
    OverIt

      Just got an email that TurboTax is going to debit my bank account on 5/07 for over $130 because I chose to have the fees come out of my refund and have not received my refund yet! If you did the same, keep an eye on your emails!

      Filed/Accepted 2/15
      No movement since 3/6 still being processed

      Last week Oder status on TurboTax changed to payment received from refund, thanks for your payment

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      • #4484273
        Wilma

          Well nothing from nothing leaves nothing so they can take mine out lol aint nothing left to take. Bills made sure of that and i would suggest not having overdraft enabled on your bank card that way it wont even go thru but do pay them when you get it…dont be petty about it lol good luck everyone still waiting like me

        • #4484105
          OverIt

            I’m sure these tax prep companies are aware of the situation with many of us being pushed into some sort of back log..you’d think they would take that into consideration and hold off on these automatic debits as a courtesy to their customers.

          • #4484122
            Ida
              @imr123

              Same here they will be charging me 4/30….filed 2/1, accepted 2/12 no movement no letter nothing.

            • #4484099
              OverIt

                I’m sure these tax prep companies are aware of the situation with many of us being pushed into some sort of back log..you’d think they would take that into consideration and hold off on these automatic debits as a courtesy to their customers. Hoping our refunds drop before these debits start going through!

              • #4484117
                OverIt

                  You’d think they would hold off as a courtesy, knowing that most of us got caught up in this “backlog” with the IRS

                • #4484104
                  OverIt

                    Hoping our refunds drop before these debits start coming through!

                  • #4484027
                    KJ2020

                      I got this email today too ! No update at all for my refund nor have my transcripts updated . I filed/accepted 2/17. My email said they will automatically take it out of my bank on 5/7. I’m hoping to have my refund by then. I won’t be using Turbo tax again .

                    • #4484034
                      JLB1270
                        @brayb

                        Tax Slayer is also. I just got the email.

                      • #4484033
                        Alyssa Mai

                          Thanks for the heads up. Got the same email fees will be taken out 4/23. It’s good to know I guess.

                        • #4484029
                          Kylady

                            I think it’s a bunch of BS that they are treating their customers this way. I can say that next year they will not get a penny from me. Poor customer care!!!

                          • #4484016
                            Redntick

                              Yes, just seen my email too I was like w t f man that’s not why I chose that y’all better get it out of my refund

                            • #4484014
                              @Dev

                                Hey just got the same email! I was accepted 2/13 and still no refund yet they will be charging my account on 5/7/21.

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